HP (Hewlett-Packard) FB910 manual

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Table of contents for the manual

  • Page 1

    0706472 Revision A HP Scitex FB910 Printer User Manual[...]

  • Page 2

    © Copyright 2008 Hewlett-Packard Development Company , L.P . The information con tained herein is s ubject to change without notice. The only warranties for HP products and services are set forth in the exp ress warranty statements accomp anying such products and services. Nothing herein should be construed as constituting an ad ditional warranty [...]

  • Page 3

    Regulatory S tatement s iii Regulatory St atement s FCC-A This equipment has been tested and found to co mply with the limits for a Class A digital device, pursuant to Part 15 of t he FCC Rules. These limits are designed to provide reasonable protection against har mful interference when th e equipment is operated in a commerc ial environment. This[...]

  • Page 4

    iv Related Documentation Related Document ation • Release Notes — describes ne w versions of the printer ’s embedded sof tware and other ne w information not inclu ded in this user manual. • Tip s & T ricks — how to get the best results with sp ecial applications of the printer , such as edge -to- edge and dou- ble-sided printing. •[...]

  • Page 5

    Table of Contents v T able of Content s Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii FCC-A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii DOC (Canada). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    vi Table of Contents Ink Ink System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 UV Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Loading Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    Table of Contents vii Maintaining the Pri nter Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Clean the Media Drive Belt and Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Media Drive Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    viii Table of Contents[...]

  • Page 9

    Getting S t arted 1-1 Chapter 1 Getting S t arted • Quick T our (pa ge 1- 2) • Basic Printer Operations (p age 1-6) • Important Op erating Notes (pag e 1-14)[...]

  • Page 10

    1-2 Quick T our Quick T our 1. Input media roller he ight adjusters 2. Endcap cabinet (2a - User End, 2b - Service End) 3. Emergency stop switch 4. Control panel 5. Media fenc e 6. Multiple sheet positioning pins 7. Media feed belt 8. UV -filtered observation window User End Service E nd 1 1 2b 3 4 2a 5 3 6 7 8 9 11 12 13 13 15 Fig. 1-1. Input Side[...]

  • Page 11

    Quick T our 1-3 9. Ink supply access door 10. Ink filter/pump access panel 11 . S tandby power switch, foot switch port, VideoNet por t 12. Fork lift points 13. Sheet Ready foot switch 14. Shop air inpu t (Service End of print er), industrial quick connect 15. Rigid media input table 16. Roll-fed media supply spool (optional) 17. Roll-fed media foa[...]

  • Page 12

    1-4 Quick T our 1. Access door with UV -filtered observation window (o pen ing any door on the output side will halt printing) 2. Output media roller height adjusters 3. Fork lift point s 4. Output table 5. Roll-fed takeup system (optional) 6. Printhead wipe station User End Service End 1 1 1 3 4 2 2 Fig. 1-2. Output Side view 5 6[...]

  • Page 13

    Quick T our 1-5 12 3 4 5 6 10 11 12 13 14 15 16 17 18 19 7 8 20 21 23 Fig. 1-3. Front Page screen 22 9 24 25‘ 1. Media informa tio n 2. Printer status 3. Ink levels 4. Media detector (red=media out, gree n=media detected) 5. UV lamps status 6. V acuum Pressure gauge 7. Media Handling status 8. Printer doors status 9. S t ored jobs status 10. Slee[...]

  • Page 14

    1-6 Basic Printer Operations Basic Printer Operations Daily St artup T o ensure the functioning or substitution of all inkjet s, and opti- mal output quality , follo w this procedure daily: 1. W ake the printer fr om Sleep mode. 2. Press the Purge key on the control pa nel to purge the print- heads. Follow the instructio ns on the con trol panel sc[...]

  • Page 15

    Basic Printer Operations 1-7 • If there are any missing jet s , print the Prime Bars again three or fo ur times un til all jets are workin g. 5. If any missing jets are present af ter printing the Prime Bars, proceed to the next st ep, “Reco ver Jets Part 1” on page 1-8. Fig. 1-4. Prime Bars Head 1 Head 16 Black Cyan Magenta Ye l l o w[...]

  • Page 16

    1-8 Basic Printer Operations Recover Jet s Part 1 6. Press the Purge key on the control pa nel to purge the print- heads. Follow the instructio ns on the con trol panel scre en. The printer will detect when yo u open and close the endcap access door , and remove and reinstall the drip tray , to deter- mine when you have completed cert ain steps in [...]

  • Page 17

    Basic Printer Operations 1-9[...]

  • Page 18

    1-10 Basic Printer Operations Recover Jet s Part 2 If any miss ing jets are ob served after pr inting the Re cover Jets Pattern a second time, Purge the printheads. 9. Press the Purge key on the control pa nel to purge the print- heads. Follow the instructio ns on the con trol panel scre en. The printer will detect when yo u open and close the endc[...]

  • Page 19

    Basic Printer Operations 1-1 1[...]

  • Page 20

    1-12 Basic Printer Operations Printing When the printer is connected to a HP RIP , here is how a typi cal print job prog resses fr om the clien t workstation to the printer . If you are using a non-HP RIP , refer to the documentation that accompanies it for det ails. 1. The operator sends a file to be p rinted from a client workstation (for example[...]

  • Page 21

    Basic Printer Operations 1-13 Daily Shut down DO NOT POW E R DOW N THE PRINTER . The printer will automatically en ter a Sleep mode when it has been idle for a user-defined period of time (see page 5-4 an d page 5- 12 for details). If the printer must be shipped or power r emoved for an extende d period, contact T echnical Services for instructions[...]

  • Page 22

    1-14 Important Operating Notes Import ant Operating Notes • UV CURE INK IS PERISHABLE. Unlike other inks used in wide format printing, UV cure ink has a limited shel f life. Plan to rotate your ink stock and use it promptly by the da te printed on the ink box. • DO NOT POWER DOWN THE PRINTER. Constant vacuum at the printheads is required to pre[...]

  • Page 23

    Important Operating Notes 1-15 • The Media Wizard stores a set of oper ational parameter s for predefined and user-d efined media types. When you loa d a new media type, select an existing Media Wizard set, or cr e- ate a custom set. Medi a Wiza rd parame ter sets ca n be selected at a ny time fro m the contr ol panel. • Enable AutoT une during[...]

  • Page 24

    1-16 Important Operating Notes also required by UL compliance as protection from UV light and moving p arts ha zards. • DO NOT rest or store the roll-feed foam rollers (“ lif t roller” and “press roller”) on a horizon t al surface, or a per sistent flat spot on the roller will be created. When not in use, store the foam rollers in the sto[...]

  • Page 25

    Important Operating Notes 1-17 Safety W arnings English • UV light — the ultraviole t (UV) cur ing lam ps emit high power UV light. The printer must be op erated with all safety shield- ing installed to pr otect the operator from eye and skin dam- age. When operate d according to manufacturer’s instructions, safety glasses or other protec tiv[...]

  • Page 26

    1-18 Important Operating Notes Deut sch • UV -Licht – die ultravioletthärtenden Lampen strahlen Hochleistungs-UV -Licht ab. Der Drucker muss mit allen installierten Sicherheitsabschir mungen betrieben werden, um den Bediener vor Augen - und Haut schäd en zu schützen. Sicherheitsbrillen od er andere Schutzkl eidung ist nicht erforderlich, wen[...]

  • Page 27

    Important Operating Notes 1-19 • Riesgos mecánicos — Mantener los ded os fuera del cam- ino tanto del cabezal como del soporte. No debe exceder se el peso máximo de carga de las mesas de entrad a y salida, según lo especificado en la etiqueta. • Ti nta - Lea y ponga en práctica las r ecomendaciones de seg- uridad recogidas, en la Hoja de [...]

  • Page 28

    1-20 Important Operating Notes Français • Lumière UV — Les lampes à séchage ultra vio let (U V) dif- fusent une p uissance de lumière UV importante. L'impr i- mante doit être utilisée en tenant compte de toutes les mesures de sé cu rité mises en place pour protéger l'opéra- teur de blessures aux yeux et sur la peau. Quand v[...]

  • Page 29

    Important Operating Notes 1-21 identique ou équiva lent. Se débarrasser de cette batter ie en lithium en accord avec la réglement ation de gestion des déchets locale, ré gionale ou go uverneme ntale. It aliano • Luce Ultraviolett a (UV) — Le lampade UV , emetto no rag g i ultravioletti ad alt a intensita'. Bisogna operare il plotter c[...]

  • Page 30

    1-22 Important Operating Notes • Residui pericolosi — All' interno del grup po elettric o del plotter , si trova una batteria al litio il qua le se non sostitui t a in maniera corrett a puo' rischiare di esplodere. Per tale motivo, solamente personale t ecnico spe cializzato de ve eseguire tale operazione. Per lo smaltim e nt o de lla[...]

  • Page 31

    Printing 2-1 Chapter 2 Printing This chapter shows you how to set print mode and media option s, load media, and pr int: • Configure Printing (p age 2-2) • Configure Media (p age 2-6) • Load and Print on Rigid Media (p age 2-8) • Load and Print on Roll-Fed Media (p age 2-15) • Printing T ips (page 2-21) • Checking Jet Health (p age 2-23[...]

  • Page 32

    2-2 Configure Printing Configure Printing The printer can print in several dif ferent mo des for the combina- tion of quality , resolut i on, an d sp ee d th at you re qu ire . Jet replacement refers to the prin ter ’s ability to loca te and replace inkjet s that are clogged or misfiring. High Qu ality mode has the best jet replacement, Billboard[...]

  • Page 33

    Configure Printing 2-3 occur in either direction. Printing occurs at about half th e speed of the corres ponding bidi rectio n al pr int mod e. Unidi- rectional printing eliminates the bidirectio nal misalignment that occurs when printin g on media th at is not perfectly flat . Ti p The service hours for each lamp is shown on the printing direction[...]

  • Page 34

    2-4 Configure Printing • Fine T ext — prints at half the normal head speed to improve the output quality of fine text and line art by elim- inating overspray . Caution Printing in Fine T ext mode, w hich prints at 50% of the speed of the "normal" Production an d High Quality modes, may expose the media to excessive heat from the UV la[...]

  • Page 35

    Configure Printing 2-5 5. Configure the UV lamps o peration by touching the “High,” “Low ,” or “Shuttered” options for the leading and tra iling lamps. Buttons will app ear or disappear to present only valid combinations (for example, you canno t set both lamp s to Shuttered). • For standard me dia listed in the Media Wizard, leave th[...]

  • Page 36

    2-6 Configure Media Configure Media Before the printer will accept a print job, it must be configured for a specific media type. The cu rren tly-co nfigured media type, if any , is displayed in the upper left corner o f the control panel. 1. If the cont rol panel displays the media ty pe you intend to print, press the Load ke y and go to “Load an[...]

  • Page 37

    Configure Media 2-7 Caution The input and output t abl es are rated at a maximum load of 80 pounds (36 kg). Do not exceed this maxi- mum load. Note The printer senses th e weight of the media befo re printing beg ins. If a heavy board (over 50 p ounds/23 kg) is detected while the pr inter is set to Light, th e printer automatically switc hes to the[...]

  • Page 38

    2-8 Load and Print on Rigid Media Load and Print on Rigid Media 1. At the end of the Configure Media process (see “ Configure Media” on pag e 2- 6), press the Proceed key on the control pan el : OR from the Front Page screen, press the Load Media key . Before you can load m edia, you m ust configure the media as explained in “Configure Med ia[...]

  • Page 39

    Load and Print on Rigid Media 2-9 the sheet warped or not be ing held down, you may want to increase the vacuum or ra ise the hea d he ight. A lower head height reduces overspray , but increases the chance of the carriage or printheads striking the media. 6. V erify the height of the media rollers shown on the control panel, and adju st if necessar[...]

  • Page 40

    2-10 Load and Print on Rigid Media Quick Load After printing a job, if the nex t job will be printed on the same type of media with the same settings and dimensions, you can skip these settings with Quick Load. 1. Press the Load Media key on the Front Page screen. The control p anel displays a menu with a Normal Load and Quick Load option. If the m[...]

  • Page 41

    Load and Print on Rigid Media 2-1 1 • Measure all sheet s — each sheet in ever y row of sheets will be measur ed, and re ported to t he server . This aids in a ccu- rate placement of edge-to-edg e imag es. In this mode, use of the alignment pins is unnecessary . • Measure first sh e et on ly — only the f irst row is m easured, and those mea[...]

  • Page 42

    2-12 Load and Print on Rigid Media • Availa ble are a for storage — the a rea (s ize) of ne w pri nt jobs that can be saved in the prin te r’s memory . Previously-stored, unlocked jobs will be deleted to make room for new jobs. Locking a stored job reduce s the Available sp ace. • Free area for sto rage — the A vai lable area m inus the a[...]

  • Page 43

    Load and Print on Rigid Media 2-13 After printing, the sheet will be ejected to th e output side of the print er . • T o view a log of the activity in the S to re d Jobs ar ea of the printer ’s memory , press the Job St atus key . 2. When you press the key to display a S tored Job property page, a scr een similar to the following appears (exact[...]

  • Page 44

    2-14 Load and Print on Rigid Media Note If you want to print on a media type that is diff erent from the m edia specified in a S tored Job, or if you must re-linearize th e pr inter , do not reprint the S tored Job. For the best color , re-send the job from the RIP instead. When printing a job, th e pr int er chec ks th at th e cur- rently loaded m[...]

  • Page 45

    Load and Print on Roll-Fed Media 2-15 Load and Print on Roll-Fed Media If the optional roll-fed media supply an d takeup system is installed on the printer , you can print on roll-fed media. 1. If installed , detach the rigid media inpu t and output t ables from the printer , and set them aside. 2. If you will be using the takeup system, install th[...]

  • Page 46

    2-16 Load and Print on Roll-Fed Media OR If the media is alr eady configured, from the Front Page screen of the control p anel, press the Load key . The printer displays a menu with the followin g options: • New Load — loads a new media, discards previous settings (see page 2-16 ). • Restore Loaded S t ate — loads media using the previ- ous[...]

  • Page 47

    Load and Print on Roll-Fed Media 2-17 make sure that the media does not fall behind t akeup rollers st and u . 11 . On the control panel, press the T urn Off Fans key . 12. Hold the upper (for ward) Advance Media key down for about five seconds. This will help smooth out wrinkl es and equalize the tension of the med ia across t he belt. Since the f[...]

  • Page 48

    2-18 Load and Print on Roll-Fed Media 15. Check for wrink les in the media acro ss the full lengt h and width of the belt. If you see any wrinkles, t urn off the fans and smooth them out with your hand. Repeat steps 1 1 through 15 until no wrinkles are visible . 16. Place the foam press roller p into operating position. 17. If you are not using the[...]

  • Page 49

    Load and Print on Roll-Fed Media 2-19 26. Press the Go Online key . The printer is now ready to receive a print job from the RIP . Restore Loaded St ate 27. As prompted by the control panel, remove the foam pre ss roller , then press the Pr oceed ( ! ) ke y . 28. Press the upper (for ward) Adva nce Media key to ad vance the media to the t akeup spo[...]

  • Page 50

    2-20 Load and Print on Roll-Fed Media 39. T ape th e end of the media to printer side o f takeup roller , starting in the mid dle and working out to both ends. Be sure to maintain even te nsion across th e width of the media. 40. Release the dancer bar locking lever . 41. Press the Proceed key . 42. Enter the media length or press the Esc key for a[...]

  • Page 51

    Printing T ips 2-21 Printing Tip s • Rigid cut-sheet media — use only flat, unwarp ed, undam- aged sheet s, with par allel opposite edges and 90 ° corners. • Curing contin ues for 24-4 8 hours — the UV ink will con- tinue to cure for a day or two af ter printing. Maximu m du ra- bility and adhesion is achieved after the ink is fully cured.[...]

  • Page 52

    2-22 Printing Ti ps Pause-Swapping Ink Y ou can replace one or more ink boxes during a print by p ausing the printer: 1. On the printe r control panel, press the  (Pause) key . 2. Remove the o ld profiler . This signals to the printer that the ink box is being replaced. 3. Disconnect and remove the old ink box. 4. Install and connect the new ink[...]

  • Page 53

    Checking Jet Health 2-23 Checking Jet Health When AutoJet detects a missing jet, it attempts to replace it with a working jet on the same or another printhead (in Production and High Qu ality modes) . In this way , printing occurs wi th all jets for maximum quality . When you notice a decrease in print quality , one or more inkjets may be clogged. [...]

  • Page 54

    2-24 Checking Jet Health Print Jet-Out Lines 1. From the control panel Front Page screen, press the Cali- brate key . The Calibrate menu appears. 2. Press Manual Calibratio ns . The Manual Calibrations m enu appe ars. 3. Press Print Jet-Out Line s. The Jet-Out Lines pa ttern prints. Substituted jets are mar ked with a black square.[...]

  • Page 55

    Ink 3-1 Chapter 3 Ink This chapter describes how to use the ink. • Ink System Overview (pag e 3-2) • Loading Ink (page 3-5)[...]

  • Page 56

    3-2 Ink System Overview Ink System Overview The printer’s ink system consists of the following compo ne nts: • Ink boxes — bag-in-box supply of UV cure ink, suit able fo r both flexible and rigid med ia applications. Note Unlike other inks used in wid e format printing, UV cure ink has a limited shelf life. Plan to rot ate your ink stock and [...]

  • Page 57

    Ink System Overview 3-3 UV Lamp s The printer ’s two UV lamps (on th e left and righ t sides of the printhead car riage) emit the high-in tensity ultraviolet light that is necessary to cure the UV ink. The lamps have shutters, which close when lamps a re not over the med ia. This prevent s the light from causing the ink in the drip tray , on the [...]

  • Page 58

    3-4 Ink System Overview Caution Do not switch off the UV lamp power supply unless the lamps have fully co mpleted th eir con- trolled cool-down cycle ( with fans and heat extrac- tion). Removing power from hot lamps can r esult in overheating and p ermanent damage. If sudden removal of power occu rs, contact technic al support before st arting the [...]

  • Page 59

    Loading Ink 3-5 Loading Ink When to Load Ink The amount of ink in each ink box is sho wn in bar gr aph s on the control panel. The contr ol p anel notifies you when it is time to exchange an empty ink b ox with a new one. Note A small amount of ink may drip from the connectors when disconnecting and connecting them. T o pro- tect your hands from in[...]

  • Page 60

    3-6 Loading Ink 2. Connect the ink supply tube to the ink box. Grasp and squeeze the ink t ube conne ctor as shown, engage the connector to the ink box, and release the con- nector . Ensure that the connectors are fir mly engaged before proceeding. 3. Invert and install th e ink box into position in the holder . The position for each ink color is s[...]

  • Page 61

    Loading Ink 3-7 Pause-Swapping Ink Y ou can replace one or more ink boxes during a print by p ausing the printer: 1. On the printer control p anel, press the  (Pause) key . 2. Remove the old profiler . This signals to the printer that the ink box is being replace d. 3. Disconnect and remove the old ink bo x. 4. Install and connect the new ink bo[...]

  • Page 62

    3-8 Loading Ink[...]

  • Page 63

    Calibrating the Printer 4-1 Chapter 4 Calibrating the Printer This chapter explains h ow to calibrate the prin ter for the best possible output: • When to Calibrate (pa ge 4-2) • AutoJet (page 4-3) • AutoT une (page 4-4) • Auto Calibrations (p age 4-6) — AutoBiDi Calibration, AutoH2H (Head-to-Head) Calibratio n, Auto Jet Calibration, Full[...]

  • Page 64

    4-2 When to Calibrate When to Calibrate The printer feat ures several type s of calibrations. Some should be run routinely , others only when necessary: When to run Cal ibration Func tion When printing a large group of print jobs AutoT une (p age 4-4) Automatic jet mainten ance during extended pri nting periods. When loading a ne w media (but not w[...]

  • Page 65

    AutoJet 4-3 AutoJet AutoJet detects individ ual inkjets that are misfiring or not firing at all. During subsequent printing , the printer compensates for these jets by using other jets in th eir place, ensuring maximum print quality without r educing print speed. Y ou can also identify and map m issing jets manually from the Manual Calibrations men[...]

  • Page 66

    4-4 AutoT une AutoT une AutoT une runs AutoJet mainten ance a utomatically at intervals you specify . Y ou can use the Quality Check Mode feature to han- dle AutoJet errors (with or without user intervention). Auto T une is shown on the menu only when roll-fe d media is loaded. 1. On the Front Page screen, Calibr ate key , then press Auto- T une on[...]

  • Page 67

    AutoT une 4-5 • Attended Mode — user must press ! (Proceed ) to acknowledge the error an d print the job (if one is pending), o r  (Cancel) to cancel printing. • Unattended Mode — no user acknowledgment of errors is required. When a quality check fails, pr int jobs are sent to the HP print server ’s Atten t ion queue with a disposition[...]

  • Page 68

    4-6 Auto Calibrations Auto Calibrations The printer’s piezo printheads are aligned at th e factory . Head and bidirectional calibrations shou ld be necessary only rarely (for example, when the heads have been mo ved within the car- riage or r eplaced). 1. Press the Calibrate key from the Front Page screen, th en press Auto Calibrations in the men[...]

  • Page 69

    Auto Calibrations 4-7 • AutoSet Summary — when enabled, a table of the results of the Full AutoSet ca libration is printed after the AutoSet test patterns. When you enable the AutoSet Summary , you can show or hide the detailed calibration da ta.[...]

  • Page 70

    4-8 Auto Calibrations Fig. 4-1. Auto calibration patterns and reports[...]

  • Page 71

    Manual Calibrations 4-9 Manual Calibrations When you run the calibrations from this men u, you evaluate the calibration test patter ns visually and enter the calibration values via the control panel. Note The manual BiDi and X head calibrations are time- consuming and can be error-prone, but is necessary when calibrating transp arent me dia or othe[...]

  • Page 72

    4-10 Manual Calibrations Manual X Head Registration Precise positioning of each drop of ink is essential for optimal print quality . This is possible only if you register all printheads in the printhea d assembly t o each oth er in the X (alo ng the length of the platen) direction. This is a two-par t process: • Print a registration pattern. • [...]

  • Page 73

    Manual Calibrations 4-1 1 Use a printer ’s loupe or magnifying glass if the p atterns are dif ficult to see. 5. Press the , or ) control panel keys repeatedly until the number next to the p attern that is closest to aligned pe rfectly is displayed. For example, if p attern -1 is the closest aligned, p ress the ) key to change the disp lay to: X D[...]

  • Page 74

    4-12 Manual Calibrations will move the head in smaller increments, unt il the head is aligned. 6. Press ! (Proceed). The control p anel message incre ments th e head number by one. 7. Repeat steps 4 th rough 6 for each of the head s. When you have entered registration value s for all of the pat- terns, the control panel displays this message: Regis[...]

  • Page 75

    Manual Calibrations 4-13 Manual BiDi Registration Bidirectional r egistration is a method to align each of the print - heads so that dot placement is accurate in both directi ons a long the X axis (along the directio n of printhead travel). The bidirectional registra tion patter n consists of a series of verti- cal lines. Half the pixels in this pa[...]

  • Page 76

    4-14 Manual Calibrations Use a printer ’s loupe to select the p a ttern, since the lines in the patterns may be dif ficult to see. 6. Press the , or ) control panel keys re peatedly until the number next to the pattern that is clo sest to aligned per fectly is displayed. For example, if pattern +2.0 is the closest aligned, press the , key to chan[...]

  • Page 77

    Manual Calibrations 4-15 edly , which will move the head in smaller increments, until the head is aligned. 7. Press ! (Proceed). The control p anel message incr ements the head number by one. 8. Repeat step s 5 through 7 for each of the twelve head s. When you have entered reg istration values for all heads, the control pan el displa ys this messag[...]

  • Page 78

    4-16 Manual Calibrations Manual Jet Mapping Jets that are missing or misfiring are usually d etected by the AutoJet calibration. Alternatively , you can map out je t s manually using the Manual Jet Mapping functio n. Y ou may want to manu- ally map weak or misdirected je t s that AutoJet does not substi- tute. Tip AutoJet is the auto matic version [...]

  • Page 79

    Manual Calibrations 4-17 The printer print s a jet map test pattern . • If a line segment is missing or broken, the jet number shown next to it is out. • If a line segment is marked with a code letter: R — no replacement S — user disq ualified “soft” jeto ut H — user disqualified “hard” jetout D — disqualifie d (and repla ced) b[...]

  • Page 80

    4-18 Manual Calibrations 3. When the calibration pattern ha s printed, the control panel displays a menu with the followin g options: • Report individual sof t bad jet s — enables you to report a “soft” bad jet, which can be automatically reenabled if Auto Jet finds it working . • Report individual hard bad jet s — enables you to report[...]

  • Page 81

    Manual Calibrations 4-19 7. Press , and ) to select the next head number , then press ! (Proceed ). 8. Repeat step s 5 through 7 for each head cont aining bad jets you want to repo rt. 9. When you are finished reporting bad jet s, press ( . The control pane l displays the previous menu. Clear Individual Bad Jet s When you select Clear Individual Ba[...]

  • Page 82

    4-20 Manual Calibrations 16. Press , and ) to select a head number , then press ! (Proceed). The control p a nel displays a message that list s the bad jet s by number . 17. Press ! to return to the head selection screen. 18. Repeat step s 16 and 17 for each head you want to check for bad jets . 19. When you are finished cleari ng bad jets, pre ss [...]

  • Page 83

    Manual Calibrations 4-21 Jet St atus Lines This option prints the Manual Jet Mapping test p attern (see Fig. 4-4 on pag e 4- 17) that shows which jets are wor king, and which jets are out, but does not run the Manual Jet Map ping calibration (see “Manual Jet Mapping” on page 4-16 for infor mation). Media Feed Calibration This calibration allows[...]

  • Page 84

    4-22 Manual Calibrations tendency of th e media adva nce to gradua lly decrease as the size of the supply roll decreases. Y ou can pause and r esume the printing of the stitch pa ttern. 34-inch (900 mm) calibration — prints a 34-inch (or 90 0 mm) test pattern so you can verify its length with a n accurate metal ruler . Cut the pattern from the me[...]

  • Page 85

    Manual Calibrations 4-23 Ti p T o avoid cutting the 10-i nch (250 m m) pattern fro m the media web, copy the mar ks from the print ed pat- tern to the long edge of a letter-size ( or A4) she et of paper . Then measure the transferred m arks and adjust the media advance as neede d until the marks are exact ly 10 inches (250 mm ) apart. Ti p Run the [...]

  • Page 86

    4-24 Linearization Linearization As the density of an image var ies from h ighlight s to shadows, or from lighter tint s to darker tints, th e printer should accura tely reproduce these areas in a predictable, or linear , fashion. The process of linearization (or colo r calibration) involves printing and reading color test p atches, and calibratin [...]

  • Page 87

    Using the Control Panel 5-1 Chapter 5 Using the Control Panel This chapter describes the functions of the contro l panel. • Overview (page 5-2) • Front Page (pa ge 5-3) • Menu T ree (page 5-7) • Menus (page 5- 8)[...]

  • Page 88

    5-2 Overview Overview The touch-screen co ntrol panel shows yo u th e printer ’s cur re nt status, and enables you to interact with the printer when chan g- ing media and ink, respond to an er ror condition, or configure options. The control pa nel provides various forms of online user assistance: The ? button provides an explanation of the cu rr[...]

  • Page 89

    Front Page 5-3 Front Page The Front Page is the primary contro l panel interface. The most common operations can be initiated from this screen . 1. Media information — me dia n ame, size , print area, print ab le length 2. Printer status • Printer model • Printer name — the name of the printer as defined on the print server or under the men[...]

  • Page 90

    5-4 Front Page 6. V acuum Pressu re — graphical and numeric indication of vacuum pressure; gr een region is nominal 7. Media Handling • Input media roller up or down • Media alignment bar up o r down • Output media roller up or down 8. Output side door status (ope n or closed ) — monitors the doors on the ou tp ut side of the printer and [...]

  • Page 91

    Front Page 5-5 11 . Print prime bars — fires all jets by drawing a set of lines called prime bars. This is a good way to inspect and prepa re the jets for printing a fter they have been idle (see “Print Prime Bars” on p age 3-9). Y ou can also print a similar p at- tern called Print Jet- Out Lines, which shows which jets have been detected an[...]

  • Page 92

    5-6 Front Page 25. Attention messages — blinks on the control panel when th e printer detect s an error condition, poten tial error condition, or when you make a change that requires recalibratio n or other action to ensure best print quality . See “Overview” on page 5-2 for mo re informa tion.[...]

  • Page 93

    Menu T ree 5-7 Menu T ree This menu tree reflect s version 2.30 of the embedded printe r software. Refer to the Release Notes for more rec ent versions . Options shown in italics are dynamically hidden depe nding on the printer mode. Calibrate Printer Auto Calibrations AutoBidi Calibration AutoH2H Calibration AutoJet Calibration Full AutoSet AutoSe[...]

  • Page 94

    5-8 Menus Menus The printer ’s less-often used functions are acces se d via th e menus. The printer has t hese menus and functions: • Calibrate Printer (see below) • Printer Settings (pa ge 5-10) • T ools ( page 5- 14) • W arnings & Actions (p age 5-16), shown in Expert Messages Mode only • Print Menus (pa ge 5-16) • Service Menus[...]

  • Page 95

    Menus 5-9 • Manual Calibrations — allows you to ca librate the printer visually , without the printer ’s di gita l imaging sensor . Inaccu- rate judgment s by the operator during th ese tests could result in substandard output. See “Manual Calibrations” on page 4- 9 for instructions. • Manual Bidi Registration • Manual X Head Registra[...]

  • Page 96

    5-10 Menus Printer Settings T o display this menu, press the Settings button on the Front Page scree n. Printer Sett ings enables you to se t many opt ions that control how the printer ope rates. Settings sa ved by the Media Wizard are indicated by MEDIA WIZ ARD in th e margin. MEDIA WIZARD • V acuum Control — turns on the vacuum fans, then all[...]

  • Page 97

    Menus 5-1 1 • Margins: • Right and Lef t Margin — set s the amount of blank space for the righ t and left mar gins, between 0.25 and 5 inche s (6-127 mm) for r oll-fed med ia, and between 0 and 5 inche s (0-127 m m) for ri gid cut- sheet media. • Leading Margin — de fin es the margin on the leading edge of cut-sheet media, between 0 an d [...]

  • Page 98

    5-12 Menus printer will finish curing any printed areas be fore skipping white space. • Head Heigh t off Me dia — automatically rais es the rail to set the printhea d clea r anc e from the me dia , at th e he igh t yo u specify . A lower height reduces overspray , but increases the chances for a head strike on the media. Bidi calibration is aut[...]

  • Page 99

    Menus 5-13 vention before printing can procee d). Expert mode presents Actions only , presents fewer “press Proceed” pro mpts af ter an Action has been addresse d. The default is Novice mode. When in Expert mode, active W arnings and Actions can be displayed by selecting Warnings & Act ions from the m enu, since Wa rnings will not cause the[...]

  • Page 100

    5-14 Menus T ools T o display this menu, press the T ools button on the Front Page screen. • T u rn UV Lamps On/Off — enab les you to turn on or of f the UV lamps manually instead of au tomatically when the printer detects a print job. For example, you ma y want to turn on the lamps to allow them to warm up before sending a print job from the R[...]

  • Page 101

    Menus 5-15 • Printheads Pro cedures — see “Pr inthead Procedures” o n page 6- 24, for instructions on using the fo llowing options: • Load Ink in All Heads — fills empty printheads with ink. • Fill Heads with Ink — fills the printheads with ink. • Empty Heads (Fill With Air) — fills the printheads with air . User Diagnostics Use[...]

  • Page 102

    5-16 Menus • Log System In fo — general system events , including head motion failur es and print head purg es, are now sa ved to a log file for troubleshooting by technical sup port personnel. The file c3.txt is saved on the computer running the Sof tware RIP in the C:Program Files folder . Alternatively , the log can be printed ( Service Pri[...]

  • Page 103

    Maintaining the Printer 6-1 Chapter 6 Maint aining the Printer This chapter describes how to mainta in the printer: • Maintenance Schedule (p age 6-2) • Clean the Med ia Drive Belt and Encode r (page 6-4) • Clean the Media Rollers (p age 6-7) • Clean the Rail and Bearings (p age 6-8) • Recover Mi ssing Ink Jets (p age 6-1 1) • Clean the[...]

  • Page 104

    6-2 Maintenance Schedule Maintenance Schedule T ask Description Interval: Dail y Daily S tartup Procedure See “Daily St artup” on page 1-6. Interval: Weekly or as needed Clean media drive belt and encoder See “Clean the Media Drive Belt and Encoder” on page 6-4. Clean carriage rail and bearings (page 6-8) Inspect for dust buildup, clean i f[...]

  • Page 105

    Maintenance Schedule 6-3 Replace UV lamp bulbs See “Replacing UV Lamp Bulbs” on page 6-19. The control panel warns you when either of the UV lamp bulbs have been illumi nated for 500 hours, but they may b e usable for many more hours beyond th at point. Bulb life wil l vary . The bulbs must be replaced when they no longer cure the UV ink suffi-[...]

  • Page 106

    6-4 Clean the Media Drive Belt and Encoder Clean the Med i a Drive Belt and Encoder The printer relies on high -r esolution encoders for high quality output. The pro pe r func tioning of the en co der whee l tha t re ad s the position of the media drive belt is p articularly important. If the encoder wheel and belt become dirty , lose contact with [...]

  • Page 107

    Clean the Media Drive Belt and Encoder 6-5 Media Drive Belt Encoder 5. Open the right-most (user end) access door above the belt on the output side of the printer . The encoder is located at the edge of the media drive belt. 6. Remove the four Phillips head screws that attach the cover to the media drive belt encoder . Set aside the cover and screw[...]

  • Page 108

    6-6 Clean the Media Drive Belt and Encoder 7. Clean the encoder wheel with a clot h moistened wit h isopro- pyl alcohol. Carefully raise the en coder straight up on its rail. This will cause the media drive belt to move automaticallly . 8. When it is clean, lower th e encoder wheel back down slo wly to avoid damaging it. The encoder sh ould slide s[...]

  • Page 109

    Clean the Media Rollers 6-7 Clean the Media Rollers There is one input media roller and one output media roller , located on the correspo nding sides of the printer . T o clean, wipe the media ro llers with a lint-free cloth. T o remove ink, wipe with a minimal amount of isopropyl alcohol, and dry thoroughly be fo re printin g ag a i n. Caution DO [...]

  • Page 110

    6-8 Clean the Rail and Bearings Clean the Rail and Bearings The carriage rail carries the prin thead carriage across the wid th of the printer . As dust and ink accumulates on the rail, the mate- rial could accumulate on th e carriage bearings (wheels) an d cause bandin g in pr int ed output or noisy (“click-click-click”) car- riage motion. Rai[...]

  • Page 111

    Clean the Rail and Bearings 6-9 Carriage Bearings There are four bearin gs that should be kept clean, one pair on each end of the carriage. Each p air of bearings rolls along the fr ont and back of the lip on the top of the rail . If any buildup occurs on one of these bea ring s, banding or other artifacts could appea r in pr inted output. This bui[...]

  • Page 112

    6-10 Clean the Rail and Bearings 3. Clean the user- and service-side ou tside bear ings. Moisten a cotton swab with isopr opyl alcohol o r water , place it against the lef t side of the bear ing, and manually push the carriage to the left. Then place the swab against the right side of the bearing, and manua lly push the carriage to the right. Repea[...]

  • Page 113

    Recover Missing Ink Jets 6-1 1 Recover Missing Ink Jet s The printer is designed to oper ate with a cert ain numbe r of miss- ing (clogged or misfiring) inkjet s that are substituted by o ther working jets, wi thout affe cting print speed. If your daily st artup process (as described in “Daily S tartup” on page 1-6) fa ils to revive all missing[...]

  • Page 114

    6-12 Recover Missing Ink Jets 9. If the Prime Bars show any missing jets , dab only the print- heads that have missing jets with a lint-free cloth moistene d with HP Scitex MF50 Flus hing Solution: • Gently dab the printhe ad with a blotting mo tion. Do not wipe the p rintheads. • Close the cabinet door or wheel the cabinet ba ck into position.[...]

  • Page 115

    Recover Missing Ink Jets 6-13[...]

  • Page 116

    6-14 Clean the Drip Tray Clean the Drip T ray 1. When the printer is idle, open the output-side door of the user-end cabinet. 2. Slide the drip tray straight and level toward you until it clears its rails, and pour any un cured ink into a waste recept acle. Cured ink is not hazardous wa ste. If you pl ace the wast e receptacle in sunlight, the ink [...]

  • Page 117

    Replace Ink Filters 6-15 Replace Ink Filters The control p anel displays a W arning messa ge on the control panel when 20 liter s of ink hav e passed through the filte rs. Replace all four filters as a set if possible. Failure to replace the filters will eventually cause the f ilters to clog and prevent ink from reaching the printhe ads. Have a pap[...]

  • Page 118

    6-16 Replace Ink Filters 5. Position the new filter into the retaining strap. The filter ’s label has an arrow that indic at es the dir ec tion of flow . Install the filter with the arrow point ing up . 6. Connect the hoses to the top and bottom of the filter , and tighten the connecto rs. 7. Secure the filter to the re taining strap with a zip t[...]

  • Page 119

    UV Lamp Operation and Maintenance 6-17 UV Lamp Operation and Maintenance For an overview of the UV lamp system, see “UV Lamp s” on page 3- 3. This section covers the following topics: • Operating Tips (page 6-18) • Replacing UV Lamp Bulbs (p age 6-19) • Balancing Lamp Hour s (page 6-19) W ARNING UV light hazard. Excess exposure to high-in[...]

  • Page 120

    6-18 UV Lamp Operation and Maintenance Operating Tip s Y ou can extend the life of th e UV lamp bulbs as follows: • If the head height is significantly above the sta ndard height over the media, the curing ef fecti veness of the lamps will be reduced. • When the lamps do no t cure output suf f iciently in Billboard Quality Mode, switch to Produ[...]

  • Page 121

    UV Lamp Operation and Maintenance 6-19 Replacing UV Lamp Bulbs The UV lamp bulbs will gradually lose their intensity and there- fore their ability to cure the in k. The control panel will display a warning message when one or both of the bulbs have been operated for 500 hours, but th e bulbs may continue to cure printed output for up to 1000 hours.[...]

  • Page 122

    6-20 Clean the Quartz Windows Clean the Quartz Windows The quartz win dows protect the UV lamp cartridges from ink, media, and e nvironme ntal dust. They shou ld be checke d period- ically for dust buildup, which reduces the curing ef ficiency of the UV lamps. WA R N I N G UV light hazard. Excess ex posure to high-intensity UV light can result in p[...]

  • Page 123

    Clean the Quartz Windows 6-21 1. ALLOW THE LAMPS TO COOL COMPLETEL Y BY FIN- ISHING ALL PRINTING , AND W AITING FOR AUTOMA TIC SHUTOFF OR PRESSING TH E “LAMPS OFF” BUTTON ON THE CONTROL P ANEL. Do not perform this procedure when the lamp s are on or have not cooled completely . 2. From the Front Page screen of the control p anel, press the T oo[...]

  • Page 124

    6-22 Clean the Ionizer Bar Clean the Ionizer Bar Clean the ionizer ba r as needed to maint ain its ef ficient opera- tion. The ionizer bar cannot eliminate static charges if it is dirty or if its cable is not securely connected. A buzzing noise at the ionize r bar , and a flickering of the oran ge neon bulb at the ser vice end of the bar , indicate[...]

  • Page 125

    Clean the Ionizer Bar 6-23 5. Switch on power to the ionize r bar . If the pins are clean, there will be no buzzing sound, and the orange light will remain off; othe rwise, repeat this procedure. Ti p If the printer is located in a high-humidty environ- ment, or if you have not noticed problems associ- ated with static disc harge, th e ionizer ba r[...]

  • Page 126

    6-24 Printhead Procedures Printhead Procedures The printer uses air pressure to both fill and evacuate ink and printhead flush from the printheads. The following functions ar e available from the menu at T ools > Maintenance > Printhead Procedures: • Load Ink In All Heads — when installing ink for the first time, or when restar ting the p[...]

  • Page 127

    Power Down and Restart 6-25 Power Down and Rest art UNDER NORMAL OPERA TION, DO NOT POWER DOWN THE PRINTER. Consta nt vacuum at th e printhead s is required to pre- vent ink from running out of the printhead s. Also, power must not be removed suddenly fr om the UV lamp system; permanent damage to th e lamps could occur if hot lamps are not co oled [...]

  • Page 128

    6-26 Power Down and Restart[...]

  • Page 129

    S pecifications A-1 Appendix A S pecifications[...]

  • Page 130

    A-2 S pecifications S pecifications Dimensions (Assembled) Height: Depth wit ho ut ta bl e s: Depth with tables: Width: 63 inches (160 cm) 49 inches (124 cm) 121inches (307 cm) 179 inches (454 cm) Weight (Assembled) Printer without tables: T ables only: 1675 pounds (7 60 kg) 150 pounds (68 kg) Operating Conditions T emperature: 68–85° F (20–30[...]

  • Page 131

    S pecifications A-3 This product can be used with a single- to three-phase power conve rter , only as specified in the Site Preparation Guid e, part number 07001 16. Required power cord (supplied with prin ter): • Part No. 0506213 North America (UL/CSA approve d), length 19.7 feet (6 m), OR • Part No. 0602650 Eu rope (Harmonized), length 19.7 f[...]

  • Page 132

    A-4 S pecifications V acuum/Pressure System Nominal relative va cuum: 5.0 inches H 2 O Maintains negative relative pressure at the printheads and provides air pressure for purging. Since rel ative pressure is maintained, the printer can be operated at various altitudes abov e or below sea level without adjust- ments to the system. Compressed Air Cu[...]

  • Page 133

    T roubleshooting B-1 Appendix B T roubleshooting This appendix explains how to pr ev ent and diagnose printing problems and provides inform ation about getting technical support. • T roubleshoo ting Checklist (pa ge B-2) • W arranty Claims (p age B-8) • Diagnostics (pa ge B-10) • Hewlett-Pack ard T echnical Service s (page B-1 1)[...]

  • Page 134

    B-2 T roubleshooting Checklist T roubleshooting Checklist Before you troubleshoot your printer , make sure that it is prop- erly installed as descr ibed in Chapter 1, Getting S tarted. Follow the steps in this checklist to isolate and resolve printing problems. 1. Does the pr inter ’s power co me ON? YES: Go to question 2. NO: The following could[...]

  • Page 135

    T roubleshooting Checklist B-3 • The connection from the client to the local area network may not be configured correctly . See your system admin- istrator for assistance. • The cable between your computer or network and the print server may not be securely connected at both en ds. Refer to the pr int server manual for more info rmation. • Y [...]

  • Page 136

    B-4 T roubleshooting Checklist control p anel to see whether the correct m edia is selected. Head strike s may indicate that the printhe ad height is too low; see “Head Height Of f Media” on p age 5- 12 for instructions. If head str ikes become a recur fre- quently , contact technical suppor t for an edge retainer that can be attached to the pr[...]

  • Page 137

    T roubleshooting Checklist B-5 If previously known working jet s are visu ally found to be missing from the Prime Bars af ter a head stri ke, a st andard Purge should also be performed as p art of the cleaning. The procedures for cleaning the UV printheads follo ws below . 1. Select “Access printheads” fro m the control panel, OR , a t your opt[...]

  • Page 138

    B-6 T roubleshooting Checklist Media Feed Errors (Sheet-Fed Printing) Cause: The printer relies on high-resolution encoders for hig h quality output . The pr op e r fun ct i oning of the encoder wheel that reads the position of the media dr ive belt is particular ly impor- tant. If the encode r on the me dia drive moto r (at the serv ice end of the[...]

  • Page 139

    T roubleshooting Checklist B-7 Banding Cause: (Sheet-fed printing) The media encountered an obstruc- tion, such as the operator touching the media during printing; or the media slipped on the media drive belt due to being warped (not flat); or there was a problem with the media drive belt encoder . (Roll-fed printing ) There may be a media feed err[...]

  • Page 140

    B-8 W arranty Claims W arranty Claims The printer is co vered by a ma nufacturer ’s limited warranty (part number 07001 17), which includes the printheads. The piezo printheads are desi gned to remain in service for the life of the printer . The printer incorpor ates many automatic and manual features for preventin g clogs fr om occu r rin g, and[...]

  • Page 141

    W arranty Claims B-9 plies), misapplication, relocati on of product without app roved procedures, failure to perform user maintenance as defined in the User Manual or cont amination of the ink su pply due to improper handli ng of the ink or ink system • Printheads which have not been properly main t ained as defined in the User Manual, and printh[...]

  • Page 142

    B-10 Diagnostics Diagnostics The printer inclu de s a series of self-diagnostic te sts designed to help technical support solve printer hardware problem s. If one of the tests encounters an er ro r , and error messag e app ea rs , which includes: • Error code — always write do wn this code for future refer- ence by technical support • Brief d[...]

  • Page 143

    Hewlett-Packard T echnical Services B-1 1 Hewlett-Packard T echnical Services For servic e and su pport, con tact Hewlett-Pack ard T echnical S er- vices: • Wor ld Wide W eb: www .colorspan.com • Internet E-mail: cs.suppor t@hp.com United S tates and Canada: • T eleph one: (800) 925-05 63 or (952) 944-4 040 • Fax: (952) 944- 8509 Latin Amer[...]

  • Page 144

    B-12 Supplies and Accessories Supplies and Accessories Consult HP or your HP represent ative for an upda ted listin g of supported ink and media. Use only genuine HP inks and flushing solution in the pr inter . Use of any other inks or cleaning fluids could damage the pr inter and will void the warranty . Supplies Sale s • North America : (800) 7[...]

  • Page 145

    Index-1 Index[...]

  • Page 146

    Index-2 ! 600x300 dpi printing 1-12 A ATTN key 5-6 Auto Calibrations 4-6, 5-8 AutoBiDi Calibration 4-6 AutoH2H Calibration 4-6 AutoJet Calibration 4-3, 4-6 AutoSet 4-6 AutoTune scheduling 4-4, 5-9 quality check mode 4-4 Auxiliary power specifications A-3 B Billboard Quality mode 2-2 C Calibration 4-1, 5-8 Auto BiDi 4-6 Auto Calibrations 4-6 Auto H2[...]

  • Page 147

    Index-3 cleaning clogged ink jets 6-11 Prep for Storage/Shipping 6-25 replace ink filters 6-15 Manual BiDi Registration 4-13 Manual Calibrations 4-9, 5-9 Manual Jet Mapping 4-16 Manual X Head Registration 4-10 Margins 5-11 edge-to-edge printing 5-11 overprint setting 5-11 Measure Media One Edge 5-12 type 5-12 Media Feed Calibration 4-21 MFN 4-21 Me[...]

  • Page 148

    Index-4[...]