HP (Hewlett-Packard) dv9000 manual

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Table of contents for the manual

  • Page 1

    Mainten ance and Ser vice Gu id e HP P a v ili on d v9 000 Notebook PC Doc ument P ar t Number : 4 1 7 6 1 5-00 3 Apr il 200 7 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi v e information on identifying computer features, components, and spare parts; troubleshooting computer pro[...]

  • Page 2

    © Copyright 2006, 2007 He wlett-Packard De v elopment Company , L.P . Microsoft, W indo ws, and W i ndo ws V ista are either trademarks or registered trademarks of Microsoft Cor poration in the United States and/or other countries. Intel and Core are trad emarks or registered trademarks of Intel Corporation or its subsidiaries in the United States[...]

  • Page 3

    Saf ety w arni ng no tice Å WA R N I N G : T o r educe the poss ibility of heat-related inj ur ie s or of ov erheating the computer , do not plac e the computer directl y on yo ur lap or obstruc t the computer air vent s . Use the computer onl y on a har d , flat surface . Do not allo w another ha rd surface , such as an adjo ining optional pr int[...]

  • Page 4

    Maintenance and Se rvi ce Guide iv Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

  • Page 5

    v Maintenance and S ervi ce Guide Cont ents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–20 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    Cont ent s Maintenance and Se rvi ce Guide vi 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer For Disassembly . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . [...]

  • Page 7

    v ii Maintenance and S ervi ce Guide Cont ents 6 Specifications AS c r e w L i s t i n g B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index[...]

  • Page 8

    Maintenance and Se rvi ce Guide 1–1 1 Pr od uct Descript ion The HP Pa vilion dv9000 Notebook PC of fers adv anced modularity , Intel® Core™ Duo processors, and extensiv e multimedia support. HP P av ili on dv9 000 Not ebook PC[...]

  • Page 9

    1–2 Maintenance and Serv ice Gui de Produc t Desc r iption 1. 1 F e a t u r e s ■ The follo wing processors are av ailable, varying b y computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T5500 (1.66-GHz) ❏ Intel Core Duo T5200 (1.66-GHz)I ❏ Intel Core Duo T2250 (1.66-GHz) ❏ Intel Cor[...]

  • Page 10

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–3 ■ Integrated 10/100/1000 Gigabit Ethernet local area netw ork (LAN) network interface card (NIC) with RJ-45 jack, v arying by computer model ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g and 802.11b/g WLAN de vices ?[...]

  • Page 11

    1–4 Maintenance and Serv ice Gui de Produc t Desc r iption 1 .2 Resettin g th e Comp uter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer For Disassembly , ” for more inform[...]

  • Page 12

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer . The computer supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys[...]

  • Page 13

    1–6 Maintenance and Serv ice Gui de Produc t Desc r iption 1 .4 External Compon ents The external components on the front of the computer are sho w n belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1 P ower light On: The computer is on. Blinking: The computer is in standby . Off: The [...]

  • Page 14

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–7 3 Drive light Blinking: The hard drive or optical drive is being accessed. 4 Wireless s witch T ur ns the wire less feature on or off , but does not create a wireless connection. ✎ A wireless network must be set up in order to establish a wireless connection. 5 Wireless light Blue: An[...]

  • Page 15

    1–8 Maintenance and Serv ice Gui de Produc t Desc r iption The external components on the left side of the computer are sho wn belo w and described in T able 1-2. Lef t-S ide Comp one nts Ta b l e 1 - 2 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . ✎ The security cable [...]

  • Page 16

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–9 4 Expansion por t 3 Connects t he computer to an optional e xpansion product. ✎ The computer has only one expansion port. The term expansion port 3 describes the type of expansion port. 5 RJ-45 (network) jack Connects a network cable . ✎ The RJ-45 (network) jack provides Gigabit Eth[...]

  • Page 17

    1–1 0 Maintenance and S ervi ce Guide Produc t Desc r iption The external components on the right side of the computer are sho wn belo w and described in T able 1-3. R ight-Side C omponents[...]

  • Page 18

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 1 Ta b l e 1 - 3 Right-Side Components Item Component Function 1 USB por ts (2) Connect optional USB de vices. 2 ExpressCard slot Suppor ts opti onal ExpressCard/54 cards. 3 Optical drive Reads an optical disc. 4 P ower connector Conne cts an A C adapter .[...]

  • Page 19

    1–1 2 Maintenance and S ervi ce Guide Produc t Desc r iption The computer ke yboard components are sho wn belo w and described in T able 1-4. Key b o a r d C o m p o n e n t s[...]

  • Page 20

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 3 T able 1-4 Ke yboar d Components Item Component Function 1 Function ke ys Ex ecute frequen tly used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and turns on the caps lock light. 3 fn ke y Ex ecutes frequently used system functions[...]

  • Page 21

    1–1 4 Maintenance and S ervi ce Guide Produc t Desc r iption The computer top components are sho wn belo w and described in T able 1-5. T op Compo nents , P art 1[...]

  • Page 22

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 5 Ta b l e 1 - 5 T op Components, Pa rt 1 Item Component Function 1 Integrated camer a (select models only) Records video and capt ures still photos. 2 Internal microphones (2, select models only) Record sound. ✎ A microphone icon next to each microphone opening indicates that the com[...]

  • Page 23

    1–1 6 Maintenance and S ervi ce Guide Produc t Desc r iption The computer top components are sho wn belo w and described in T able 1-6. T op Compo nents , P art 2[...]

  • Page 24

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 7 Ta b l e 1 - 6 T op Components, Pa rt 2 Item Component Function 1 Media button If QuickPla y is not installed and the computer is ■ On, opens the music progr am or Media menu, which allows y ou to select a multimedia progr am. ■ Off , does not function. ■ In standby , resumes fr[...]

  • Page 25

    1–1 8 Maintenance and Se rvi ce Guide Produc t Desc r iption 3 Previous/re wind but t on When a disc is pla ying in the optical drive: ■ Pla ys the pre vious trac k or chapter , when pressed once. ■ Rewinds when pressed with the fn key . 4 Pla y/pause button When a disc is in the optical drive and is ■ Not pla ying, pla ys the disc. ■ Pla[...]

  • Page 26

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–1 9 The computer T ouchPad components are sho wn belo w and described in T able 1-7. To u c h Pa d C o m p o n e n t s Ta b l e 1 - 7 T ouchpad Components Item Component Function 1 T ouchPad light Blue: T ouchPad is enab led. Amber : T ouchP ad is disabled. 2 T ouchPad Moves the pointer a[...]

  • Page 27

    1–20 Maintenance and S ervi ce Guide Produc t Desc r iption The external components on the bottom of the computer are sho wn belo w and described in T able 1-8. Bot tom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y . 2 Batter y release latch Releases the batter y from the batter y ba y .[...]

  • Page 28

    Pr oduct De sc r iptio n Maintenance and Se rvi ce Guide 1–2 1 3 Optical drive Reads an optical disc. 4 Secondar y hard drive ba y Holds an optional secondar y hard drive . Primar y hard drive ba y Hold the primar y hard drive. 5 V ents (6) Enable airflo w to cool internal components. ✎ The computer fan starts up automatically to cool internal [...]

  • Page 29

    1–2 2 Maintenance and S ervi ce Guide Produc t Desc r iption 1. 5 D e s i g n o v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. [...]

  • Page 30

    Maintenance and Se rvi ce Guide 2–1 2 T roubleshooting Å WA R N I N G : Only author i z ed technic ians trained b y HP should r epair this equipment . All tr oubleshooting and repair pr ocedures ar e det ailed to allo w only su bass embly-/module-lev el r epair . Because of the comple x ity of the indiv idual boards and subas sembli es , do not [...]

  • Page 31

    2–2 Maintenance and Serv ice Gui de T roubleshooting 1. T o open the Setup Utility , turn on or restart the computer in W indo ws, and then press f10 while the prompt, “Press <F10> to enter setup, ” is displayed in the lower -left corner of the screen. 2. Use the arro w ke ys to select System Conf iguration > Language , and then pres[...]

  • Page 32

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–3 1. T o start the Setup Utility , turn on or restart the computer in W indo ws, and then press f10 while the prompt, “Press <F10> to enter setup, ” is displayed in the lower -left corner of the screen. 2. Access the system information by using the Main menu. 3. T o close the[...]

  • Page 33

    2–4 Maintenance and Serv ice Gui de T roubleshooting Using Adv anced Setu p Utilit y Features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for adv anced users only , refer to the Help and Support Center , which is accessible only when the computer is i[...]

  • Page 34

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–5 ■ T o close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display . Then us e the arro w ke ys to select Exit > Exit Discarding Changes , and then press enter . After the Setup [...]

  • Page 35

    2–6 Maintenance and Serv ice Gui de T roubleshooting Security Menu S y s tem Configuration M enu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , chan ge, or delete an administrator pass word. P ower-on pass word Enter , change, or delete a pow er-on pass word. Ta b l e 2 - 3 System Configuration Menu Select T o Do [...]

  • Page 36

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–7 Dia gnostic s Men u Boot Options Set the f o llowing boot options: ■ f10 and f12 Dela y (sec.)—Set the dela y f or the f10 and f12 functions of the Setup Utility in inter v als of 5 seconds each (0, 5, 10, 15, 20). ■ CD-ROM boot—Enab le/disab le boot from CD-ROM. ■ Flopp y [...]

  • Page 37

    2–8 Maintenance and Serv ice Gui de T roubleshooting 2.2 Setup U tilit y in Windo ws V ista The Setup Utility is a R O M-based information and customization utility that can be used e ven when your W indow s® operating system is not working or will not load. ✎ The fingerprint reader (select models only) does not w ork when accessing the Setup [...]

  • Page 38

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–9 5. T o set your preferences and exit the Setup Utility , press f10 and then follo w the instructions on the screen. Y our preferences go into ef fect when the computer restarts in W i ndo ws. Navigatin g and Selec ting in t he Setup Utilit y Because the Setup Utility is not W indo ws[...]

  • Page 39

    2–1 0 Maintenance and S ervi ce Guide T roubleshooting Restoring Default Settin gs in th e Setup Utilit y The follo wing procedure explains ho w to restore the Setup Utility default settings. If the Setup Utility is not already running, be gin at step 1. If the Setup Utility is already running, begin at step 2. 1. T o start the Setup Utility , tu[...]

  • Page 40

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 1 The “Press <ESC> to change boot order” message that is displayed in the lo wer -left corner of the screen each time the computer is started or restarted in W i ndo ws is the prompt to change the boot order . Cl osing th e Setup Utilit y Y ou can close the Setup Utility wi[...]

  • Page 41

    2–1 2 Maintenance and S ervi ce Guide T roubleshooting Main Menu Security Menu S y s tem Configuration M enu Ta b l e 2 - 1 Main Menu Select T o Do This System Inf ormation ■ Vie w and change the system time and date. ■ View identification inf ormation about the computer . ■ View specification inf or mation about the processor , memor y siz[...]

  • Page 42

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 3 Boot Options Set the f o llowing boot options: ■ f10 and f12 Dela y (sec.)—Set the dela y f or the f10 and f12 functions of the Setup Utility in inter v als of 5 seconds each (0, 5, 10, 15, 20). ■ CD-ROM boot—Enab le/disab le boot from CD-ROM. ■ Flopp y boot—Enable/disa[...]

  • Page 43

    2–1 4 Maintenance and S ervi ce Guide T roubleshooting Dia gnostic s Men u Ta b l e 2 - 4 Diagnostics Menu Select T o Do This Hard Disk Self T est Run a comprehens iv e self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Secondary Hard Disk Self T est (select models only) Ru[...]

  • Page 44

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 5 2.3 T roubleshooting Flo wch arts Ta b l e 2 - 5 T roubleshooting Flo wc harts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No [...]

  • Page 45

    2–1 6 Maintenance and S ervi ce Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowch[...]

  • Page 46

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 7 Flo wchar t 2. 1—Initial T r oubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- ti[...]

  • Page 47

    2–1 8 Maintenance and Se rvi ce Guide T roubleshooting Flo wchar t 2.2—No P ow er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow er up on batter y power? Po wer up on AC powe[...]

  • Page 48

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–1 9 Flo wchar t 2.3—No P ow er , P art 2 Continued from “Flowchart 2.2—No P o wer , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check batter y by recharging it, moving it to another computer , or replacing it. Pow er o[...]

  • Page 49

    2–20 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No P o wer , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet. Po wer LE D on? Pow[...]

  • Page 50

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 1 Flowc har t 2.5 —No P ow er , P a rt 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er o n? Done N Replace the following ite[...]

  • Page 51

    2–2 2 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2.6—No Video, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video[...]

  • Page 52

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 3 Flo wchar t 2.7—No Video, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on c[...]

  • Page 53

    2–2 4 Maintenance and S ervi ce Guide T roubleshooting F l o wch a rt 2 . 8 — N on fu nct i o n i ng Do ck i ng D e v i c e (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Docking device [...]

  • Page 54

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 5 Flo wchar t 2.9—No O perating Sy s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable [...]

  • Page 55

    2–2 6 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2. 1 0—No OS Loa ding , Hard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Bo[...]

  • Page 56

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–2 7 Flo wchar t 2. 1 1—No OS Loadin g, H ard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system b[...]

  • Page 57

    2–2 8 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2. 1 2—N o OS Loading , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or [...]

  • Page 58

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–29 Flo wchar t 2. 1 3—No OS Loa ding, Disk ette Drive Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading?[...]

  • Page 59

    2–30 Maintenance and Se rvi ce Guide T roubleshooting Flo wchar t 2. 1 4—No OS Loa ding, O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . ?[...]

  • Page 60

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–3 1 Flo wchar t 2. 1 5—N o Audio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De [...]

  • Page 61

    2–3 2 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2. 1 6—No Au dio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]

  • Page 62

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–33 Flo wchar t 2. 1 7—Nonfunc tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning dev[...]

  • Page 63

    2–34 Maintenance and Se rvi ce Guide T roubleshooting Flo wchar t 2. 1 8—N onfunctionin g K e yboar d Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace intern[...]

  • Page 64

    Tro u b l e s h o o t i n g Maintenance and Se rvi ce Guide 2–35 Flo wc har t 2. 1 9—Nonfunc tioning P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Repl[...]

  • Page 65

    2–3 6 Maintenance and S ervi ce Guide T roubleshooting Flo wchar t 2.20—No Net w ork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers a[...]

  • Page 66

    Maintenance and Se rvi ce Guide 3–1 3 I llustrated P ar ts C atalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the compu[...]

  • Page 67

    3–2 Maintenance and Serv ice Gui de Illustrated P arts Catalo g 3.2 Comp uter Major C omponen ts Comp ute r M ajor Com pon ent s[...]

  • Page 68

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) F or use with full-f eatured computer models (includes camera, camera cable , and microphones): 17.0-inch, WXGA+, TFT D[...]

  • Page 69

    3–4 Maintenance and Serv ice Gui de Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s[...]

  • Page 70

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 5 Ke yboar ds F or use in the f ollowing countries and regions: Belgium Denmark, Finland, Norwa y , and Sweden Fr a n c e F rench Canada Germany Greece Israel Italy Jap an 441541-A4[...]

  • Page 71

    3–6 Maintenance and Serv ice Gui de Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s[...]

  • Page 72

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 10 Wireless switch boar d (includes wireless s witch board cable) 432991-001 11 A udio board (includes audio board cab le and infrared lens) F or model dv9200 F or model dv9000 4383[...]

  • Page 73

    3–8 Maintenance and Serv ice Gui de Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s[...]

  • Page 74

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 15 Processor s (include thermal pad) Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T5500 (1.66-GHz), f or dv9200 models Intel Core Duo T5200 (1.66-G[...]

  • Page 75

    3–1 0 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s[...]

  • Page 76

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 1 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 21 Base enclosures (include wireless s witch actuator) F or use only with computer models using Intel processors 436364-001 F or use only with computer models using AMD processors[...]

  • Page 77

    3–1 2 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s[...]

  • Page 78

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 3 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules 802.11a/b/g WLAN Mini Card module f or use in the countries or regions listed below . These countr ies and regions are categorized as most of the world1 (MO W[...]

  • Page 79

    3–1 4 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s[...]

  • Page 80

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module f or use in the countries or regions listed below . These countr ies and regions are categorized as most of the [...]

  • Page 81

    3–1 6 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s[...]

  • Page 82

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules (Continued) F or use only with models using AMD processors: 802.11a/b/g WLAN Mini Card module f or use in the United States and Canada. 407160-001 802.11a/b/g[...]

  • Page 83

    3–1 8 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g Comp ute r M ajor Com pon ent s[...]

  • Page 84

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–1 9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 27 Optical drives (include bezel) F or use only with computer models using Intel processors: D VD/CD-RW Combo Driv e 434673-001 F or use only with computer models using AMD proces[...]

  • Page 85

    3–20 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3 . 3 Displa y Assem bl y Co mpo nent s Displa y Assembl y C ompone nts T able 3-2 Display Assemb ly Components Spare P art Number Information Item Description Spare P art Number 1 Display bezels F or use with Dual Lamp displa y panels with camera F or use with Dual Lamp displa y pa[...]

  • Page 86

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 1 2 Display Hinge Kit (includes left and right display hinges) F or use with Dual Lamp displa y panels F or use with Single Lamp displa y panels 432964-001 432963-001 3 Display in ver ters F or use with Dual Lamp displa y panels F or use with Single Lamp displa y panels 432959-001 43[...]

  • Page 87

    3–2 2 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3.4 Mass Stora ge De vices Mass S tor age De v i ces T able 3-3 Mass Storage Devices Spare P art Number Information Item Description Spare P art Number 1 Hard drives (include brac ket and connector) F or use only with computer mo dels using Intel processors: 160-GB (5400-r pm) 100-[...]

  • Page 88

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 3 1 Hard drives (Continued) Hard drive Brac k et Kit (n ot illustrated) 434106-001 Hard drive brac k et rails (APD on ly) (not illustrated) 437385-001 Hard drive scre ws (APD only) (not illustrated) 437386-001 Hard drive connector (APD only ) (not illustrated) 437387-001 2 Optical dr[...]

  • Page 89

    3–2 4 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3.5 Pla s t ic s Ki t P lasti cs K it C omponen ts[...]

  • Page 90

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 5 T able 3-4 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit 432981-001 1 2 3 4 Includes: ExpressCard slot bezel Memor y module compar tment cov er (includes 2 captive screws , secured by C-clips) Right hard drive cov er (includes 2 captiv[...]

  • Page 91

    3–2 6 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3.6 C a b le Ki t Cable K it Components[...]

  • Page 92

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–2 7 T able 3-5 Cable Kit Spare P art Number Information Item Description Spare P art Number Cable Kit 434677-001 1 2 3 4 5 Includes: A udio board cable Displa y lid s witch module cab le Bluetooth module cable USB board cable USB/magnetic board cable[...]

  • Page 93

    3–2 8 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 3.7 Miscellan eous Ta b l e 3 - 6 Spare P arts: Miscellaneous Description Spare P art Number AC a d a p t e r s HP 90-W PFC A C adapter HP 90-W non-PFC A C adapter 432309-001 432310-001 Composite S-Video and audio input cable 407939-001 Analog TV tuner 407941-001 Composite S-Video [...]

  • Page 94

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–29 HP Remote Control 435743-001 Remote control, ExpressCar d 439128-001 TV tuner , ExpressCard 439130-001 TV tuner antenna 439131-001 Wireless laser mouse 430958-001 P ower cor ds f or use with all computer models: Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, N[...]

  • Page 95

    3–30 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g Screw Kit (include the f o llo wing screws; ref er to Appendix A, “Screw Listing, ” for more inf ormation on screw specifications and usage) F or use only with computer models using Intel processors 434676-001 F or use only with computer mode ls using AMD proc essors 432983-001 [...]

  • Page 96

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 1 3.8 Sequen tial P ar t Number Lis ting T able 3-7 Spare P arts: Sequential Part Number Listing Spare P art Number Description 364727-002 USB digital drive 371693-001 Headset 394279-001 P ower cord f or use in Cana da, F r ench Canada, Latin America, Thailand, and the United States [...]

  • Page 97

    3–3 2 Maintenance and S ervi ce Guide Illustrated P arts Catalo g 407159-002 802.11a/b/g WLAN Mini Card module f or use in the countries and regions listed below: China Ecuador Haiti Honduras P akistan Pe r u Qatar South K orea Uruguay V enezuela 407160-001 802.11a/b/g WLAN Mini Card module f or use in the United States and Canada. 407160-002 802[...]

  • Page 98

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–33 Spare P art Number Description 407674-002 802.11a/b/g WL AN Mini Card module f or use in the MO W2 countries and regions listed below: Aruba A ustria Azerbaijan Bahrain Belgium Bermuda Bulgaria Ca yman Islands Columbia Croatia Cyprus The Czech Republic Denmark Eg ypt El Salvador Est[...]

  • Page 99

    3–34 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g Spare P art Number Description 408479-001 TV tuner remote control 408483-001 USB infrared receiv er 408485-001 RF cable 412175-001 D VB-T TV tuner 412176-001 D VB-T TV tuner antenna 412766-002 Bluetooth module (i ncludes Bluetooth module cable) 419437-001 Intel Core Duo T2 300E (1.6[...]

  • Page 100

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–35 Spare P art Number Description 432948-001 17.0-inch, WXGA+, TFT Dual Lamp displa y assemb ly with BrightView f or use with full-f eatured computer models (includes camera, camera cab l e, microphones , wireless antenna transceiv ers, and cab les) 432949-001 17.0-inch, WXGA+, TFT Si [...]

  • Page 101

    3–3 6 Maintenance and S ervi ce Guide Illustrated P arts Catalo g Spare P art Number Description 432961-001 Microphones 432962-001 Displa y Cable Ki t (includes camer a cable) 432963-001 Displa y Hinge Kit f or use with Single Lamp displa y panels (includes left and right display hinges) 432964-001 Displa y Hinge Kit f or us e with Dual Lamp disp[...]

  • Page 102

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 7 432980-001 Base enclosure f or use on ly with computer models using AMD processors 432981-001 Plastics Kit 432983-001 Escrow Kit f or use only with computer models using AMD processors 432984-001 Olga Kit 432985-001 P ower connec tor assemb ly (includes powe r connector assembly ca[...]

  • Page 103

    3–38 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g 434106-001 Hard Drive Brac k et Kit 434659-001 G73M system board (inc ludes 256-MB of video RAM and thermal pad) 434660-001 G73 system boa rd (includes 512-MB of video RAM and thermal pad) 434662-001 100-GB, 7200-rpm hard drive (includes brac ket and connector) fo r use only with co[...]

  • Page 104

    Illustrated P ar ts Catalog Maintenance and Se rvi ce Guide 3–3 9 Spare P art Number Description 436067-001 Displa y bezel f or use with Single Lamp displa y panels without camera 436068-001 Displa y bezel f or use with Dual Lamp displa y panels without camera 436069-001 IAMD T ur ion ML-60 2.0-GHz processor 436070-001 Immobile AMD Sempr on 3500+[...]

  • Page 105

    3–40 Maintenance and Se rvi ce Guide Illustrated P arts Catalo g Spare P art Number Description 439129-001 Infrared emitter 439130-001 TV tuner , ExpressCard 439131-001 TV tuner antenna 439254-001 Remote contro l, ExpressCard (EMEA) 441541-001 K e yboard f or use in the United States 441541-031 K e yboard f or use in the United Kingdom 441541-041[...]

  • Page 106

    Maintenance and Se rvi ce Guide 4–1 4 Remo v al and Repl acemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo v al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 and P1 scre wdri [...]

  • Page 107

    4–2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr eliminar ies 4.2 Ser vice Consi derations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) [...]

  • Page 108

    Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 4–3 4.3 Pre v entin g Dama ge to Re mo v able Dri v es Remov able drives are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before remov[...]

  • Page 109

    4–4 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr eliminar ies 4.4 Pre venting Elec trostatic D amag e Many electronic components are sensiti v e to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y inte grated circuits provide some protection, b ut in man[...]

  • Page 110

    Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 4–5 4.5 P ac k a ging an d T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic[...]

  • Page 111

    4–6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr eliminar ies 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded w[...]

  • Page 112

    Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 4–7 4.7 Groundin g Eq uipmen t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±1[...]

  • Page 113

    4–8 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr eliminar ies T able 4-1 shows ho w humidity affects the electrostatic voltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity E[...]

  • Page 114

    Maintenance and Se rvi ce Guide 5–1 5 Remo v al and Repl acemen t Procedur es This chapter provides remo v al and replacement procedures. There are as many as 109 scre ws, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w size and location during remo v al and repla[...]

  • Page 115

    5–2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 5 . 1 S erial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Serial Numb er Location 5 .2 Disasse mbl y Sequenc e Chart Use the chart belo w to determine the s[...]

  • Page 116

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–3 Section Description # of Screws Remo ved 5.4 Hard Drive 2 loosened to remo v e each hard drive cov e r 4 remov ed to disassemb le each hard drive 5.5 Computer F eet 0 5.6 Memor y Module 2 loosened to remov e the memor y module compar tment cov er 5.7 RT C B a t te r y 0 [...]

  • Page 117

    5–4 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es Section Description # of Screws Remo ved 5.14 Displa y Assembly Displa y bezel Camera module Displa y inv er ter Displa y panel Displa y hinges Displa y hinge cov ers Wireless antenna transceiv ers Microphones Camera cab le 6 5 0 0 6 4 0 4 0 0 5.15 To p C o v e r 18 5.16 W[...]

  • Page 118

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 5 . 3 Preparing t he Com puter For Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating s[...]

  • Page 119

    5–6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es b . Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer .) c. Lift the front edge of the battery 2 and swing it back. d. Remov e the battery . Re mo v ing the Battery Re verse the abo v e procedure to install [...]

  • Page 120

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 5 .4 H ard Dri v e Hard Drive Spare P ar t Number Information Hard drives (include brac ket and connector) F or use only with computer mo dels using Intel processors: 160-GB (5400-r pm) 100-GB (7200-r pm) 438485-001 434662-001 F or use with all computer models (all 5400 [...]

  • Page 121

    5–8 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two capti v e Phillips PM2.0×5.0 scre ws 1 that secure each hard dri ve co v er to the computer . 3. Lift the right side of the cov er 2 and swing it to the left. 4. Remov e the hard dri v e co[...]

  • Page 122

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–9 5. Use the mylar tab 1 to lift the hard dri ve 2 until it disconnects from the computer . 6. Remov e the hard dri v e from the hard dri ve bay . Re mo v ing the Har d Dr i v e[...]

  • Page 123

    5–1 0 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 7. Remov e the four Phillips PM3.0×3.0 scre ws 1 that secure the hard dri ve brack et to the hard dri ve. 8. Lift the bracket 2 straight up to remo ve it from the hard dri ve. ✎ The hard dri ve brack et and the scre ws used to secure the bracket to the hard dri v e ar[...]

  • Page 124

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 1 5. 5 C o m p u t e r Fe e t The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Rubber Feet Ki t, spare part number 432982-001. The feet attach to the base enclosure in the locations illustrated belo w . Comput er F eet L ocations[...]

  • Page 125

    5–1 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .6 M emor y Module 1. Prepare the computer for disassembly (refer to Section 5.3 ). Memory Module Spare Part Number Information Memory modules , PC-5300, 667-MHz, 1-DIMM F or use only with models using Intel processors: 1024-MB 512-MB 434742-001 434741-001 F or use onl[...]

  • Page 126

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 3 2. Loosen the two capti v e Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the front of the memory module compartment cov er 2 , and then swing it back. 4. Remov e the memory module compartment cov er . ✎ The [...]

  • Page 127

    5–1 4 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .) 6. Slide the module 2 away from the sock et at an angle. ✎ Memory modules are designed wit[...]

  • Page 128

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 5 5. 7 R TC B a t t e r y 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the memory module compartment cov er ( Section 5.6 ). 3. Disconnect the R TC battery cable 1 from the system board. 4. Remov e the R TC battery 2 . ✎ The R TC battery [...]

  • Page 129

    5–1 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .8 M ini Ca rd Module Mini Card Module Spare P art Number Information Fo r use only with models using Intel processors: 802.11a/b/g WLAN Mini Card module for use in the MO W1 countries and regions listed below: 407674-001 Antigua & Barbuda Argentina A ustralia Baha[...]

  • Page 130

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 7 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment cov er ( Section 5.6 ). 802.11a/b/g WLAN Mini Card module f or use in the RO W countries and regions listed below: 407674-003 China Ecuador Haiti Honduras P akistan Pe r u[...]

  • Page 131

    5–1 8 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables. Then disconnect the cables 1 from the module. 4. Remov e the two Phillips PM2.0×11.0 scre ws 2 that secure the Mini Card module to the[...]

  • Page 132

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–1 9 5 .9 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). Optical Drive Spare P art Number Information F or use only with computer mo dels using Intel processors: D VD/CD-RW Combo Driv e 434673-001 F or use only with computer models using AMD proces[...]

  • Page 133

    5–20 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 2. Remov e the Phillips PM2.5×8.0 scre w 1 that secures the optical dri ve to the computer . 3. Insert a thin tool, such as a paper clip 2 , into the media tray release hole. (The optical dri ve media tray releases from the optical dri ve.) 4. Use the media tray frame to[...]

  • Page 134

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–2 1 6. Position the optical dri ve with the optical dri ve bracket to ward you. 7. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the optical dri ve brack et to the optical dri ve. 8. Remov e the optical dri v e bracket 2 . Re mo v ing the Optical Dr iv e Br ack[...]

  • Page 135

    5–2 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. 1 0 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Close the computer . 3. T urn the computer upside down with the front panel to ward you. 4. Remov e the six Phillips PM2.0× 5.0 scre ws that secure the switch cov er to the computer . [...]

  • Page 136

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–2 3 5. T urn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift the rear edge of the switch cov er and swing it forward until it rests on the ke yboard. Re leasing the S witc h Co ver[...]

  • Page 137

    5–2 4 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board. 9. Remov e the switch co ver . Disconnecting the LED Boar d Cable Re verse the abo v e procedure to install the switch cov er .[...]

  • Page 138

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–2 5 5. 1 1 Ke yb o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). Ke yboar d Spare P art Number Information F or use in the f ollowing countries and regions: Belgium Denmark, Finland, Norwa y , and Sweden Fr a [...]

  • Page 139

    5–2 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 3. Remov e the Phillips PM2.5×7.0 scre w that secures the ke yboard to the computer . Re mo v ing the K ey boar d Sc r e w , P ar t 1[...]

  • Page 140

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–2 7 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Remov e the three silver Phillips PM2.5×5.0 scre ws that secure the ke yboard to the computer . Re mo v ing the K ey boar d Sc r e w s , P art 2[...]

  • Page 141

    5–2 8 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 7. Lift the rear edge of the ke yboard 1 until it rests at an angle. 8. Slide the ke yboard 2 back to disengage the tabs on the front edge of the ke yboard from the top cov er . 9. Swing the ke yboard 3 forward until it rests on the palm rest. Rel e as in g th e K eybo a[...]

  • Page 142

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–29 10. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnec ting the K ey boar d Ca ble 11. Remov e the ke yboard. Re verse the abo v e procedure to install the ke yboard.[...]

  • Page 143

    5–30 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5 . 1 2 Sp ea k er Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the ke yboard ( Section 5.11 ). 4. Disconnect the speaker assembly cable 1 from the po wer button board. 5. Remov e the the wire[...]

  • Page 144

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–3 1 6. Remov e the two black Phillips PM2.5×5.0 scre ws 1 that secure the speaker assembly to the computer . 7. Remov e the speaker assembly 2 . Re mo v ing the Speak er Assembl y Re verse the abo v e procedure to install the speaker assembly .[...]

  • Page 145

    5–3 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. 1 3 P owe r B u t t o n B o a rd 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the ke yboard ( Section 5.11 ). 4. Disconnect the follo wing cables from the po wer button board: 1 Display lid switch m[...]

  • Page 146

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–33 6. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the po wer b utton board to the computer . 7. Remov e the po wer b utton board 2 . Re mo v ing the P ow er Bu tton Boar d Re verse the abo v e procedure to install the po wer button board.[...]

  • Page 147

    5–34 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5 . 1 4 Di splay Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Memory module compartment cov er ( Section 5.8 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assembly ( Section [...]

  • Page 148

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–35 2. Close the computer . 3. T urn the computer upside down with the rear panel to ward you. 4. Remov e the two Phillips PM2.5×8.0 scre ws that secure the display assembly to the computer . Re mo v ing the Displa y Ass embl y Sc r e w s[...]

  • Page 149

    5–3 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. T urn the computer display-side up with the front toward you. 6. Open the computer to an upright position. 7. Disconnect the display cable 1 from the system board and the microphone cable 2 from the po wer b utton board. 8. Remov e the wireless antenna cables and the [...]

  • Page 150

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–3 7 Ä CAUT ION: Su pport the display ass embl y when r emo ving the follo w ing scr ews . F ailure to support the display a ssembl y can r esult in damage to the display a ssembl y and other comput er components . 10. Remov e the two Phillips PM2.5×8.0 scre ws 1 and the [...]

  • Page 151

    5–38 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 12. Remov e the follo wing: 1 Three rubber scre w cov ers on the display bezel top edge 2 T wo rubber scre w cov ers on the display bezel bottom edge 3 Fi ve Phillips PM2.5×8.0 scre ws ✎ The display rubber scre w cov ers are included in the Display Scre w Kit, spare pa[...]

  • Page 152

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–3 9 13. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 14. Remov e the display bezel 3 . Re mo v ing the Displa y Bez el Display Assemb ly Subcomponents Spare P [...]

  • Page 153

    5–40 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es ✎ The camera module is secured to the display enclosure by a 2-sided adhesi ve pad. Apply remo v al force to the middle of the module to remov e it. 15. Remov e the camera module 1 from the display enclosure. 16. Disconnect the camera cable 2 from the camera module. Re [...]

  • Page 154

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–4 1 17. Remov e the in verter 1 from the display enclosure. 18. Disconnect the display cable 2 and the backlight cable 3 from the display in verter . Re mo v ing the Displa y In v erter Display Assemb ly Subcomponents Spare P art Number Information Displa y in verters F or[...]

  • Page 155

    5–4 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 19. Remov e the six Phillips PM2.5×8.0 scre ws 1 that secure the display panel to the display enclosure. 20. Remov e the display panel 2 . Re mo v ing the Displa y P anel Display Assemb ly Subcomponents Spare P art Number Information Displa y panels 17.0-inch, WXGA+, TF[...]

  • Page 156

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–43 21. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure each display hinge to the display enclosure. 22. Remov e the display hinges 2 . 23. Slide the left and right display hinge cov ers 3 of f of the display hinges. Re mo v ing the Displa y H inges Display Assemb[...]

  • Page 157

    5–44 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 24. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the two Phillips PM2.0×4.0 scre ws 1 that secure each transcei ver to the display enclosure. 25. Remov e the wireless antenna cables from the clips 2 built into the display enclosure[...]

  • Page 158

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–45 28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure. 29. Remov e the microphone recei v ers 2 from the clips in the display enclosure. 30. [...]

  • Page 159

    5–46 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure. 32. Remov e the camera cable 2 from the display enclosure. Re mo v ing the Camer a C able Re verse the [...]

  • Page 160

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–4 7 5. 1 5 T op C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assembly [...]

  • Page 161

    5–48 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 2. T urn the computer upside down with the front to ward you. 3. Remov e the eight Phillips PM2. 5×8.0 scre ws that secure the top cov er to the computer . Re mo v ing the T op Co v er Sc r ew s, P ar t 1[...]

  • Page 162

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–4 9 4. Remov e the four silv er Phillips PM2.5×5.0 scre ws that secure the top cov er to the computer . Re mo v ing the T op Co v er Sc r ew s, P ar t 2[...]

  • Page 163

    5–50 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5. T urn the computer right-side up with the front toward you. 6. Disconnect the po wer button board cable 1 and the LED board cable 2 from the low insertion force (LIF) connectors to which they are connected. 7. Release the ZIF connector to which the T ouchPad cable is a[...]

  • Page 164

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 1 8. Remov e the f i ve Phillips PM2.5×8.0 scre ws 1 and the silver Phillips PM2.5×5.0 scre w 2 that secures the top co ver to the computer . Re mo v ing the T op Co v er Sc r ew s, P ar t 3[...]

  • Page 165

    5–5 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 9. Lift the rear edge of the t op cov er until it disengages from the computer , and remo ve the top co v er . Re mo v ing the T op Co v er Re verse the abo v e procedure to install the top cov er .[...]

  • Page 166

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 3 5. 1 6 W i r e l e s s Swi t c h B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 [...]

  • Page 167

    5–54 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 2. Release the ZIF connector 1 to which the wireless switch board cable is connected and disconnect the wireless switch board cable 2 from the system board. Re mo v ing the W ir eles s S w itch Boar d[...]

  • Page 168

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 5 3. Remov e the two silv er Phillips PM2.5×5.0 scre ws 1 that secure the wireless switch board to the base enclosure. 4. Remov e the wireless switch board 2 . Re mo v ing the W ir eles s S w itch Boar d Re verse the abo v e procedure to install the wireless switch boar[...]

  • Page 169

    5–5 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5. 1 7 A u d i o B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker asse[...]

  • Page 170

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 7 2. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the audio board to the computer . 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure. 4. Remov e the audio board 3 . 5. Disconnect the audio board cable 4 from the sy[...]

  • Page 171

    5–5 8 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 . 1 8 Bluetooth Modul e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assem[...]

  • Page 172

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–5 9 2. Disconnect the Bluetooth module cable 1 from the system board. ✎ The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit, spare part number 434677-001. 3. Route the Bluetooth module cable 2 under the sy[...]

  • Page 173

    5–60 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5 . 1 9 USB/M agneti c Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker ass[...]

  • Page 174

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–6 1 2. Disconnect the USB/magnetic board cable 1 from the ExpressCard assembly . ✎ The USB/magnetic board cable is included with the USB/magnetic board spare part kit and is also included in the Cable Kit, spare part number 434677-001. 3. Remov e the silver Phillips PM2.[...]

  • Page 175

    5–6 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .20 Expr e ssCar d Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker [...]

  • Page 176

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–63 2. Push in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCard slot. 3. Remov e the ExpressCard slot bezel 2 . ✎ The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001. Re mo v ing the Expr es sCar d Slot Bez el[...]

  • Page 177

    5–64 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 4. Remov e the four silver Phillips PM2.5×5.0 scre ws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board. 6. Remov e the ExpressCard assembly 3 . Re mo v ing the Expr es sCar[...]

  • Page 178

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–65 5. 2 1 T o p C ove r S u p p o r t T r i m 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 )[...]

  • Page 179

    5–66 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 2. T urn the computer upside down with the front to ward you. 3. Remov e the four Phillips PM2.5×8.0 scre ws that secure the top cov er support trim to the computer . Re mo v ing the T op Co v er Support T rim Scr ew s[...]

  • Page 180

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–6 7 4. T urn the computer right-side up with the front toward you. 5. Remov e the Phillips PM2.5×8.0 scre w 1 that secures the top cov er support trim to the computer . 6. Remov e the top cov er support trim 2 . Re mo v ing the T op Co v er Support T rim Re verse the abo [...]

  • Page 181

    5–6 8 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .2 2 Disp lay Lid S witc h Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Spe[...]

  • Page 182

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–6 9 2. Remov e the display lid switch module by f irmly pulling it of f the fan/heat sink assembly . ✎ The display lid switch module is secured to the fan/heat sink assembly by 2-sided tape. Apply remo v al force to the middle of the module to remov e it. Re mo v ing the[...]

  • Page 183

    5–7 0 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 5 .2 3 P o w er Con nector Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ S[...]

  • Page 184

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 1 2. Remov e the two silv er Phillips PM2.5×5.0 scre ws 1 that secure the po wer connector assembly bracket to the computer . 3. Remov e the po wer connector assembly bracket 2 . Re mo v ing the P ow er C onnec tor Asse mbly Br ack et[...]

  • Page 185

    5–7 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 4. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the USB board to the computer . 5. Remov e the USB board 2 . 6. Disconnect the USB board cable 3 from the USB board and remov e the cable from the clips 4 in the base enclosure. ✎ The USB board cable is in[...]

  • Page 186

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 3 7. Remov e the black Phillips PM2.5×5.0 scre w 1 that secures the po wer connector assembly to the computer . 8. Remov e the po wer connector assembly 2 from its location in the base enclosure. Re leasing the P ow er C onnec tor Ass embl y Re verse the abo v e procedu[...]

  • Page 187

    5–7 4 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5. 24 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.6 ) ■ R TC battery ( Section 5.7 ) ■ Mini[...]

  • Page 188

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 5 ❏ Speaker assembly ( Section 5.12 ) ❏ Display assembly ( Section 5.14 ) ❏ To p c o v e r ( Section 5.15 ) ❏ W ireless switch board ( Section 5.16 ) ❏ Audio board ( Section 5.17 ) ❏ USB/magnetic board ( Section 5.19 ) ❏ T op cov er support trim ( Section 5[...]

  • Page 189

    5–7 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 4. Remov e the three Phillips PM2.5×8.0 scre ws 1 and the three silver Phillips PM2.5×5.0 scre ws 2 that secure the system board to the base enclosure. Re mo v ing the S y stem Board S cr ew s , P art 2[...]

  • Page 190

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–77 5. Lift the right side of the system board 1 until it rests at an angle. 6. Remov e the optical dri v e connector board 2 . ✎ The optical dri ve connector board is a v ailable using spare part number 432992-001. 7. Slide the system board 3 to the right until the conne[...]

  • Page 191

    5–7 8 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 9. If it is necessary to replace th e po wer connector assembly or the USB board cable, turn the system board upside do wn with the front to ward you. 10. Disconnect the po wer connector assembly cable 1 and the USB board cable 2 from the system board. Re mo v ing the S [...]

  • Page 192

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–7 9 5 .2 5 F an/Heat Sink Assemb l y ✎ When replacing the fan/heat sink assembly , be sure the display lid switch module is remov ed from the defecti v e fan/heat sink assembly and installed on the replacement fan/heat sink assembly . Refer to Section 5.22, “Display Li[...]

  • Page 193

    5–80 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 2. T urn the system board upside down with the e xpansion port and external monitor port to ward you. 3. Disconnect the fan cable 1 from the system board. 4. Loosen the four capti ve Phillips PM2.5×6.0 scre ws 2 that secure the fan/heat sink assembly to the system board.[...]

  • Page 194

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–8 1 ✎ The thermal pads and therma l paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 , 2 , and 3 , the system board components 4 and 6 , and the processor 5 each time the fan/heat sink assembly is remo ved. Thermal pads and thermal pas[...]

  • Page 195

    5–8 2 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 6. Loosen the three capti ve silv er Phillips PM2.5×5.0 scre ws 1 that secure the heat sink to the system board. 7. Remov e the heat sink 2 . Re mo v ing the Heat Sink[...]

  • Page 196

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–83 ✎ The thermal pads and therma l paste should be thoroughly cleaned from the surfaces of the heat sink 1 , 2 , and 3 and the system board components 4 , 5 , and 6 , each time the heat sink is remov ed. Thermal pads and thermal paste should be installed on all surfaces [...]

  • Page 197

    5–84 Maintenance and Se rvi ce Guide Remo val and Replacemen t Pr ocedur es 5. 26 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) Processor Spare P ar t Number Inf ormation Processors (include ther ma l pads and ther[...]

  • Page 198

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 5–85 ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assembly ( Section 5.12 ) ❏ Display assembly ( Section 5.14 ) ❏ To p c o v e r ( Section 5.15 ) ❏ W ireless switch board ( Section 5.16 ) ❏ Audio board ( Section 5.17 ) ❏ USB/magneti[...]

  • Page 199

    5–8 6 Maintenance and S ervi ce Guide Remo val and Replacemen t Pr ocedur es 2. T urn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you[...]

  • Page 200

    Maintenance and Se rvi ce Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions With Dual Lamp Displa y Length Width Height (varies front to rear) 28.5 cm 39.6 cm 3.2 to 4.2 cm 11.22 in 15.59 in 1.26 to 1.65 in With Single Lamp Displa y Length Width Height (varies front to[...]

  • Page 201

    6–2 Maintenance and Serv ice Gui de Spe c ifica tion s T emperature Operating* Nonoperating 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nono[...]

  • Page 202

    Specific ation s Maintenance and Se rvi ce Guide 6–3 Ta b l e 6 - 2 17.0-inch, WSXGA+, TFT Displa y Dimensions Height Width Diagonal 23.00 cm 36.90 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.197 × 0.197 mm 1680 × 1050[...]

  • Page 203

    6–4 Maintenance and Serv ice Gui de Spe c ifica tion s Ta b l e 6 - 3 17.0-inch, WXGA+, TFT Displa y Dimensions Height Width Diagonal 23.00 cm 36.90 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.259 × 0.259 mm 1280 × 800[...]

  • Page 204

    Specific ation s Maintenance and Se rvi ce Guide 6–5 Ta b l e 6 - 4 Hard Drives 160-GB* 120-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g Interface type ATA - 7 ATA - 5 T r ansfer rate Synchronous (maximum) Security 150 MB/sec ATA s e c u r i t y 100 MB/sec A T A security Seek times (typical read, including setting) [...]

  • Page 205

    6–6 Maintenance and Serv ice Gui de Spe c ifica tion s 100-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g Interface type ATA - 5 ATA - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A security Seek times (typical read, including setting) Single trac k Ave r a g e [...]

  • Page 206

    Specific ation s Maintenance and Se rvi ce Guide 6–7 Ta b l e 6 - 5 Primary 8-cell, Li-Ion Battery Dimensions Height Width Depth We ig h t 1.83 cm 27.18 cm 5.23 cm 0.34 kg 0.72 in 10.70 in 2.06 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 14.4 V 4.4 Ah 63 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°[...]

  • Page 207

    6–8 Maintenance and Serv ice Gui de Spe c ifica tion s Ta b l e 6 - 6 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multi sess ion) CD-[...]

  • Page 208

    Specific ation s Maintenance and Se rvi ce Guide 6–9 Disc thickness 1.2 mm (0.047 in) T r ac k pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword [...]

  • Page 209

    6–1 0 Maintenance and S ervi ce Guide Spe c ifica tion s Ta b l e 6 - 7 DV D ± RW / R a n d CD-R W Doub le-Lay er Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo C[...]

  • Page 210

    Specific ation s Maintenance and Se rvi ce Guide 6–1 1 Disc thickness 1.2 mm (0.047 in) T r ac k pitch 0.74 µm Access time CD media D VD media Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R ([...]

  • Page 211

    6–1 2 Maintenance and S ervi ce Guide Spe c ifica tion s Ta b l e 6 - 8 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5 A vailab le f or ExpressCard DMA6 Not assigned DMA7 Not assigned[...]

  • Page 212

    Specific ation s Maintenance and Se rvi ce Guide 6–1 3 Ta b l e 6 - 9 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Quick Launch b uttons IRQ2 Cascaded IRQ3 USB2 Enhanced Ho st Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio SMBus Controller—24C3 Data F ax Modem with Smar tCP IRQ6 Diskette drive IRQ7* P ar[...]

  • Page 213

    6–1 4 Maintenance and S ervi ce Guide Spe c ifica tion s Hard ware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondary IDE channel IRQ17 Cone xant AC -Link A udio IRQ17 Soft V90 Data F ax Modem with Smar tCP IRQ17 A Ti Mobility Radeon Xpress 200 Series IRQ19 Standar[...]

  • Page 214

    Specific ation s Maintenance and Se rvi ce Guide 6–1 5 T able 6-10 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direc t memor y access controller 0x00000020-0x00000021 Program mab le interrupt controller 0x0000002E-0x0000002F Sy stem board resources 0x00000040[...]

  • Page 215

    6–1 6 Maintenance and S ervi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resources 0x00000274-0x00000277 ISAPNP Read Data P ort 0x00000279-0x00000279 ISAPNP Read Data P ort 0x00000280-0x00000293 System board resources 0x0000037[...]

  • Page 216

    Specific ation s Maintenance and Se rvi ce Guide 6–1 7 I/O Address (he x) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI bus 0x00000F40-0x00000F47 S[...]

  • Page 217

    6–1 8 Maintenance and Se rvi ce Guide Spe c ifica tion s T able 6-11 System Memory Map Memory Map Address (he x) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI br idge 0xD4100000-0xD41FFFFF A TI MOBILITY RADEON Xpress 200 Ser ies 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI br idge 0xD8000000-0xDBFFFFFF A [...]

  • Page 218

    Specific ation s Maintenance and Se rvi ce Guide 6–1 9 Memory Map Address (he x) System Function (shipping configuration) 0xF2C00000-0xF6BFFFFF T exas Instru ments PCIxx21/x515 Cardbus Controller 0xD4206000-0xD4207FFF T e xas Inst ruments PCIxx21 Integrated FlashMedia Controller 0xD4209000-0xD42090FF SD A Standard Compliant SD Host Controller 0xD[...]

  • Page 219

    Maintenance and Se rvi ce Guide A–1 A Sc r e w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . The four Phillips PM3.0×3.0 scre ws used to secure the hard dri ve bracket to the hard dri v e are included in the Hard Dri v e Bracket Kit, spare part number 434106-001. Phillips P M3. 0×[...]

  • Page 220

    A–2 Maintenance and Se rvice Gui de Scr ew L istin g The remaining scre ws listed in this appendix are a v ailable in the Scre w Kits, spare part number 434676-001, and the Display Scre w Kit, spare part number 432967-001. Capti ve Phillips P M2 .0×5 .0 Sc r e w L ocatio ns Ta b l e A - 2 Captive Phillips PM2.0×5.0 Screw Color Qty . Length Thre[...]

  • Page 221

    Scr ew L istin g Maintenance and Se rvi ce Guide A–3 Phillips P M2 . 0×1 1 .0 S cr ew L ocatio ns Ta b l e A - 3 Phillips PM2.0×11.0 Screw Color Qty . Length Thread Head Width Silver 2 11.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card mo dule to the computer (documented in Section 5.8 ) mm[...]

  • Page 222

    A–4 Maintenance and Se rvice Gui de Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.9 ) 2 T wo screws that secure the displa y as s[...]

  • Page 223

    Scr ew L istin g Maintenance and Se rvi ce Guide A–5 Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.14 ) mm[...]

  • Page 224

    A–6 Maintenance and Se rvice Gui de Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the displa y bezel to the display enclosu re (documented in Section 5.14 ) mm[...]

  • Page 225

    Scr ew L istin g Maintenance and Se rvi ce Guide A–7 Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y panel to the display enclosure (documented in Section 5.14 ) mm[...]

  • Page 226

    A–8 Maintenance and Se rvice Gui de Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 8 screws that secure the top co v er to the base enclosure (documented in Section 5.15 ) mm[...]

  • Page 227

    Scr ew L istin g Maintenance and Se rvi ce Guide A–9 Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top co v er to the base enclosure (documented in Section 5.15 ) mm[...]

  • Page 228

    A–1 0 Maintenance and Servi ce Guide Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 1 F our screws that secure the top co v e r suppor t trim to the base enclosure (documented in Section 5.21 ) 2 One sc[...]

  • Page 229

    Scr ew L istin g Maintenance and Se rvi ce Guide A–1 1 Phillips P M2 . 5×8. 0 Scr e w L ocation Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co v er suppor t trim to the base enclosure (documented in Section 5.21 ) mm[...]

  • Page 230

    A–1 2 Maintenance and Serv ice Gui de Scr ew L istin g Phillips P M2 . 5×8. 0 Scr e w L ocati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.24 ) mm[...]

  • Page 231

    Scr ew L istin g Maintenance and Se rvi ce Guide A–1 3 Phillips P M2 . 0×3. 0 Sc r ew Lo cations Ta b l e A - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical driv e br ac k et to the optical drive (documented in Section 5.9 ) mm[...]

  • Page 232

    A–1 4 Maintenance and Serv ice Gui de Scr ew L istin g Phillips P M2 . 0×3. 0 Sc r ew Lo cations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y hinges to the display panel (documented in Section 5.14 ) mm[...]

  • Page 233

    Scr ew L istin g Maintenance and Se rvi ce Guide A–1 5 Phillips P M2 . 0×3. 0 Sc r ew Lo cations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Bluetooth modu le to the base enclosure (documented in Section 5.18 ) mm[...]

  • Page 234

    A–1 6 Maintenance and Serv ice Gui de Scr ew L istin g Phillips P M2 . 0×5. 0 Scr e w L ocatio ns Ta b l e A - 6 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silver 6 5.0 mm 2.0 mm 5.0 mm Where used: 6 screws that secure the s w itch co v er to the computer (documented in Section 5.10 ) mm[...]

  • Page 235

    Scr ew L istin g Maintenance and Se rvi ce Guide A–1 7 Phillips P M2 . 5×7 . 0 Sc r e w L ocatio n Ta b l e A - 7 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 1 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the k e yboard to the computer (documented in Section 5.11 ) mm[...]

  • Page 236

    A–1 8 Maint enance and Serv ice Gui de Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the k e yboard to the computer (documented in Section 5.11 ) mm[...]

  • Page 237

    Scr ew L istin g Maintenance and Se rvi ce Guide A–1 9 Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the po wer b utton board to the f an/heat sink assemb ly (documented in Sec[...]

  • Page 238

    A–20 Maintenance and S ervi ce Guide Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the top co v er to the base enclosure (documented in Section 5.15 ) mm[...]

  • Page 239

    Scr ew L istin g Maintenance and Se rvi ce Guide A–2 1 Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocation Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co v er to the base enclosur e (documented in Section 5.15 ) mm[...]

  • Page 240

    A–2 2 Maintenance and S ervi ce Guide Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the wireless s witch board to the base enclosure (documented in Section 5.[...]

  • Page 241

    Scr ew L istin g Maintenance and Se rvi ce Guide A–2 3 Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the ExpressCar d assemb ly to the base enclosure (documented in Section 5.20 ) [...]

  • Page 242

    A–2 4 Maintenance and S ervi ce Guide Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the po wer connector assemb ly brac ke t to the base enclosure (documented[...]

  • Page 243

    Scr ew L istin g Maintenance and Se rvi ce Guide A–2 5 Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.24 ) mm[...]

  • Page 244

    A–2 6 Maintenance and S ervi ce Guide Scr ew L istin g Silv er Phillip s P M2 . 5×5. 0 Scr e w L ocati ons Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the heat sink to the system board (documented in Section 5.25 ) mm[...]

  • Page 245

    Scr ew L istin g Maintenance and Se rvi ce Guide A–2 7 Black Phillip s P M2 . 5×5. 0 Scr e w L ocations Ta b l e A - 9 Black Phillips PM2.5×5.0 Scre w Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the speaker assemb ly to the base enclosure (documented in Section 5.12 ) mm[...]

  • Page 246

    A–2 8 Maintenance and S ervi ce Guide Scr ew L istin g Black Phillip s P M2 . 5×5. 0 S cr ew L ocation Ta b l e A - 9 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the po wer connec tor assemb ly to the base enclosure (documented in Section 5.23 )[...]

  • Page 247

    Scr ew L istin g Maintenance and Se rvi ce Guide A–29 Phillips P M2 . 0×4.0 Sc r e w L ocations T able A-10 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the wireless antenn a transceiv ers to the display enclosure (documented in Section 5.14 ) mm[...]

  • Page 248

    A–30 Maintenance and Se rvi ce Guide Scr ew L istin g Phillips P M2 . 5×6 . 0 Scr e w L ocatio ns T able A-11 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Black 4 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the f an/heat si nk assemb ly to the system board (documented in Section 5.25 ) mm[...]

  • Page 249

    Maintenance and Se rvi ce Guide B–1 B B ac k up an d Reco v er y in Win dow s XP Rec o veri ng S y ste m In form at ion T ools provided by the operating system and PC Reco v ery software are designed to help you with the follo wing tasks for safeguarding your information and restoring it in case of a system failure: ■ Backing up your informatio[...]

  • Page 250

    B–2 Maintenance and Serv ice Gui de Back u p and Reco very in Windo w s XP Back in g Up Y ou r In f or mati o n When to Ba ck Up ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Back up S ug ge sti o ns [...]

  • Page 251

    Back u p and Reco very in Windo w s XP Maintenance and Se rvi ce Guide B–3 Us ing S y st em R e sto r e P oi nts When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if you w[...]

  • Page 252

    B–4 Maintenance and Serv ice Gui de Back u p and Reco very in Windo w s XP Restoring to a Pre vious Da te and Time T o rev ert to a restore point (creat ed at a pre vious date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > S ystem Restore . The System Restore windo w opens. 2. Click Restore my c[...]

  • Page 253

    Back u p and Reco very in Windo w s XP Maintenance and Se rvi ce Guide B–5 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can e xit the program before you ha ve finished creating the reco v ery discs. The next time you open PC Recov ery Disc Creator , you will be prompted to continue the disc cre[...]

  • Page 254

    B–6 Maintenance and Serv ice Gui de Back u p and Reco very in Windo w s XP Rein sta lli ng S of t w are P rogram s an d Drivers If a program or dri ver preinstalled at the f actory is accidentally erased or is damaged, the Application and Dri ver Reco v ery tool allo ws you to reinstall it. ✎ Software not provided with this computer must be rei[...]

  • Page 255

    Back u p and Reco very in Windo w s XP Maintenance and Se rvi ce Guide B–7 2. Select Start > All Programs > System Reco very > A pplication and Driv er Recovery . The Application and Dri ver Reco ve ry tool opens. 3. Select A pplication Installation or Driver Installation , and then click Next . 4. Follo w the on-screen instructions to c[...]

  • Page 256

    B–8 Maintenance and Serv ice Gui de Back u p and Reco very in Windo w s XP Reco vering from the Reco v ery Disc s T o restore the system from the recov ery discs: 1. Back up all personal files. 2. Insert the first reco v ery disc into the optical dri ve and restart the computer . 3. Follo w the on-screen instructions. Reco vering from the P artit[...]

  • Page 257

    Back u p and Reco very in Windo w s XP Maintenance and Se rvi ce Guide B–9 If you want to perform a destructive reco very: ✎ A destructi ve reco very formats the hard dri ve and restores the computer to its factory state. Select this option only as a last resort. a. Click Adv anced Options on the System Recov ery screen. b. S e l e c t Destruct[...]

  • Page 258

    B–1 0 Maintenance and Servi ce Gui de Back u p and Reco very in Windo w s XP 4. Click OK . 5. At the System Recov ery screen, click Advanced Options . 6. Select Delete Recove ry Partition (not r ecommended) and follo w the on-screen instructions. Upda ting Reinstall ed Soft w are After you perform a system recov ery , connect to the Internet to u[...]

  • Page 259

    Maintenance and Se rvi ce Guide C–1 C B ac k up an d Reco v er y in Win do w s Vis t a Rec o veri ng S y ste m In form at ion T ools provided by the operating system and Reco v ery Manager software are designed to help you with the follo wing tasks for safeguarding your information and restoring it in case of a system fai lure : ■ Back up your [...]

  • Page 260

    C–2 Mainte nance and Servi ce Gui de Back u p and Reco very in Windo w s V ista Back i ng up Y ou r In f or mat i o n When to Ba ck Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Back up S ug ge [...]

  • Page 261

    Back u p and Reco very in Windo w s V ista Maintenance and Se rvi ce Guide C–3 Us ing S y st em R e sto r e P oi nts When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if y[...]

  • Page 262

    C–4 Mainte nance and Servi ce Gui de Back u p and Reco very in Windo w s V ista Restoring to a Pre vious Da te and Time T o rev ert to a restore point (creat ed at a pre vious date and time), when the computer was functioning optimally , follow these steps: 1. Select Start > Contr ol Panel > System and Maintenance > System . 2. In the le[...]

  • Page 263

    Back u p and Reco very in Windo w s V ista Maintenance and Se rvi ce Guide C–5 ■ If necessary , you can e xit the program before you ha ve finished creating the reco v ery discs. The next time you open Recov ery Manager , you will be prompted to continue the disc creation process. T o create a set of recov ery discs: 1. Select Start > All Pr[...]

  • Page 264

    C–6 Mainte nance and Servi ce Gui de Back u p and Reco very in Windo w s V ista ■ In all cases, if a program has been deleted from your computer , the reinstallation process reinstalls the program or utility to the factory image b ut cannot restore your personal settings. Reinstalling Preinstalled Programs and Driv ers 1. Remov e the program or[...]

  • Page 265

    Back u p and Reco very in Windo w s V ista Maintenance and Se rvi ce Guide C–7 P er forming a Reco very Recov ery Manager software allo ws you to repair or restore the system if you experience system f ailure or instability . Recovery Manager works from reco very discs that you create or from a dedicated recov ery partition on the hard dri ve. ?[...]

  • Page 266

    C–8 Mainte nance and Servi ce Gui de Back u p and Reco very in Windo w s V ista ❏ Restart the computer and press f11 while the “Press <F11> for recov ery” message is displayed on the screen. Then select Recove ry Manager . Recov ery Manager opens. 2. Click Advanced Options . 3. Click System reco very , and then click Next . 4. Follo w[...]

  • Page 267

    Back u p and Reco very in Windo w s V ista Maintenance and Se rvi ce Guide C–9 Upda ting Reinstall ed Soft w are After you perform a system recov ery , connect to the Internet to update all reinstalled software. T o access update links for th e operating system and other software pro vided on your computer: » Select Start > Help and Support .[...]

  • Page 268

    Maintenance and Se rvi ce Guide D–1 D Disp l a y C ompon ent Recy c lin g Å WA R N I N G : The backligh t contains mer c ury . Cauti on should be ex erc ised w hen r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer c ury . Ä CAUT ION: The pr ocedur es in this a ppendi x can r esult in d[...]

  • Page 269

    D–2 Maintenance and S ervi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The procedures provided in this a[...]

  • Page 270

    Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Re mo v ing the Displa y Bez el Scr ew Co vers and S c r e w s[...]

  • Page 271

    D–4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . Re mo v ing the Displa y Bez el[...]

  • Page 272

    Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–5 4. Disconnect all LCD panel cables 1 from the display in verter board and remov e the in verter board 2 . Re mo v ing the Displa y In v erter Boar d[...]

  • Page 273

    D–6 Maintenance and S ervi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure. Re mo v ing the L CD P anel[...]

  • Page 274

    Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–7 7. T urn the LCD panel upside down. 8. Remov e all scre ws that secure the LCD panel frame to the LCD panel. Re mo v ing the L CD P anel Fr ame Scr e w s[...]

  • Page 275

    D–8 Maintenance and S ervi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remov e the LCD panel frame 2 from the display panel. Re mo v ing the L CD P anel Fr ame[...]

  • Page 276

    Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–9 11. Remov e the scre ws 1 that secure the backlight cov er to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cov er . Re mo v ing the Bac klight C o v er[...]

  • Page 277

    D–1 0 Maintenance and S ervi ce Guide Display C omponent R ecy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel. Re leasing the Bac klight Ca bles[...]

  • Page 278

    Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–1 1 16. T urn the LCD panel upside down. 17. Remov e the backlight frame from the LCD panel. Re mo v ing the Bac klight F rame[...]

  • Page 279

    D–1 2 Maintenance and S ervi ce Guide Display C omponent R ecy cling Å WA R N I N G : The backligh t contains mer c ury . Cauti on should be ex erc ised w hen r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer c ury . 18. Slide the backlight out of the backlight frame. Re mo v ing the Ba[...]

  • Page 280

    Display C omponent R ecy cling Maintenance and Se rvi ce Guide D–1 3 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Re leasing the L CD P a[...]

  • Page 281

    D–1 4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the backlight and LCD panel.[...]

  • Page 282

    Maintenance and Se rvi ce Guide E–1 E Conn ec tor P in A ssi gnmen ts Ta b l e E - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 283

    E–2 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

  • Page 284

    Connec tor P in Assignments Maintenance and Se rvi ce Guide E–3 Ta b l e E - 3 S-Video-Out Pin Signal Pin Signal 1 TV - Ground 5 TV -CD 2 TV - CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground[...]

  • Page 285

    E–4 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

  • Page 286

    Connec tor P in Assignments Maintenance and Se rvi ce Guide E–5 Ta b l e E - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Page 287

    E–6 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e E - 6 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e E - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

  • Page 288

    Maintenance and Se rvi ce Guide F–1 F P o wer Cord Set Requirements 3-Con ductor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord set included with the computer meets the requirements for use in the country or region where the equi[...]

  • Page 289

    F–2 Maintenance and Serv ice Gui de P ow er Cor d Set R equirements Gen eral R equirements The requirements listed belo w are applicable to all countries and regions. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed b y an acceptable accredited agency[...]

  • Page 290

    P ow er Cor d Set R equirements Maintenance and Se rvi ce Guide F–3 Countr y/Region -Spec ifi c R equirements 3-Conductor P o wer Cor d Set Requirements Country/Region Accredited Agency Applicab le Note Number A ustralia EANSW 1 Au st r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1[...]

  • Page 291

    F–4 Maintenance and Serv ice Gui de P ow er Cor d Set R equirements Ko r e a E K 4 The Netherlands K EMA 1 Norwa y NEMK O 1 P e ople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² con[...]

  • Page 292

    Maintenance and Se rvi ce Guide Index–1 Ind e x 1394 port 1–9 A AC adapter, spare part numbers 3–28 , 3–34 analog TV tuner, spare part numbers 3–28 arrow keys 1–13 audio board removal 5–56 spare part number 3–7 , 3–39 , 5–56 spare part numbers 3–37 audio board cable, illustrated 3–26 audio troubleshooting 2–31 audio-in (mi[...]

  • Page 293

    Index–2 Mainte nance and Servi ce Guide Index cables, service considerations 4–2 camera 1–15 camera cable disconnection 5–36 removal 5–46 spare part number 3–21 , 3–36 , 5–46 camera module removal 5–40 spare part number 3–21 , 3–35 , 5–40 caps lock key 1–13 caps lock light 1–15 CMOS clearing 1–4 components bottom 1–2[...]

  • Page 294

    Index Maintenance and Se rvi ce Guide Index–3 display bezel removal 5–39 spare part numbers 3–20 , 3–35 , 3–39 , 5–39 Display Cable Kit, spare part number 3–21 , 3–36 , 5–46 display enclosure, spare part numbers 3–21 , 3–35 display hinge removal 5–43 spare part numbers 5–43 display hinge cover removal 5–43 spare part num[...]

  • Page 295

    Index–4 Mainte nance and Servi ce Guide Index ExpressCard slot bezel illustrated 3–25 removal 5–63 external monitor port location 1–8 pin assignments E–4 F fan/heat sink assembly removal 5–79 spare part numbers 3–9 , 3–38 , 5–79 features 1–2 feet, locations 5–11 flowcharts, troubleshooting no audio 2–31 , 2–32 no network/m[...]

  • Page 296

    Index Maintenance and Se rvi ce Guide Index–5 headset, spare part number 3–28 , 3–31 heatsink, spare part numbers 3–37 hinge removal 5–43 spare part numbers 3–21 , 3–36 , 5–43 hinge cover removal 5–43 spare part number 3–21 , 3–36 , 5–43 I I/O address specifications 6–15 infrared receiver, spare part numbers 3–28 , 3–4[...]

  • Page 297

    Index–6 Mainte nance and Servi ce Guide Index modem, troubleshooting 2–36 monitor port location 1–8 pin assignments E–4 mouse, spare part number 3–28 , 3–38 , 3–39 N network jack location 1–9 pin assignments E–2 network, troubleshooting 2–36 next/fast forward button 1–18 nonfunctioning device, troubleshooting 2–24 , 2–33 n[...]

  • Page 298

    Index Maintenance and Se rvi ce Guide Index–7 R rear components 1–8 recovering from partition on hard drive Windows Vista C–7 Windows XP B–8 recovering from the recovery discs Windows Vista C–7 Windows XP B–8 remote control, spare part number 3–28 , 3–32 remote control, spare part numbers 3–28 , 3–29 , 3–38 , 3–39 , 3–40 r[...]

  • Page 299

    Index–8 Mainte nance and Servi ce Guide Index S-Video-out jack location 1–8 pin assignments E–3 switch cover removal 5–22 spare part number 3–3 , 3–36 , 3–40 , 5–22 system board removal 5–74 spare part number 3–40 spare part numbers 3–7 , 3–34 , 3–38 , 3–39 , 5–74 system DMA 6–12 T thermal pad, locations 5–81 , 5?[...]

  • Page 300

    Index Maintenance and Se rvi ce Guide Index–9 USB infrared receiver spare part numbers 3–34 USB infrared receiver, spare part numbers 3–28 USB/magnetic board removal 5–60 spare part number 3–7 , 3–37 , 3–39 , 5–60 USB/magnetic board cable, illustrated 3–26 using system restore points B–3 , C–3 V vents 1–21 video troubleshoot[...]