HP (Hewlett-Packard) 990c manual

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Table of contents for the manual

  • Page 1

    hp deskj et 9 9 0c/9 80c/9 6 0c quick reference guide Guide de référence rapide fr ench Guida di rifer imento rapido italian Snelle naslaggids dutc h *C6455-90151* C64 5 5-9 0151 Prin ted in XXXXXXX 11/00 © Cop yr igh t 2000 Hew lett-P ack ar d Company ht tp://w ww .hp.com/go/suppor t/[...]

  • Page 2

    Windows Macin tosh quic k r ef er ence guide hp deskjet 990c/980c/9 60c series english[...]

  • Page 3

    ii Editio n 1 October 2 000 Copyrigh t 2000 Hewle tt-Pac kard Company acknow ledgements Microsoft , MS-DOS, an d Windows are regi stered t rademarks of Mi crosoft Corpor ation. Adobe and Acrobat are re gistered trade marks of Adobe Systems Incor porated. Mac, Macintosh, and Mac OS ar e trademarks of A pple Computer, In c., registe red in the U.S . [...]

  • Page 4

    englis h iii quic k r efer ence guide introducin g the hp d eskjet prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 print cartri dges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 printer cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    iv englis h[...]

  • Page 6

    1 englis h intr oducing t h e hp d eskjet printer what’s in t he bo x Thank you for buy ing an HP Deskje t printer! Your pr inter box con tains the follow ing items: • HP Deskjet pr inter (9 9 0c ser ies, 9 80c series, or 9 60c series) • A utomati c tw o -sided pr inting module (ma y not be a v ailable in all pr inter models) • Po w e r c o[...]

  • Page 7

    2 englis h pri nt car tr idges The HP Deskjet printer box inc ludes both a black and a c olor print cartridge. Each print cartridge box, and the electronic quick help manual, contain installation instructions. When you replace a print car tridge, verify that you have the c orrect part number: • Black — hp 4 5 (hp 516 45a ) • Tr i - c o l o r [...]

  • Page 8

    3 englis h finding inf ormation Sever al docu ments a re include d wi th the H P Deskje t printer . They provi de instruc tions o n how to install the p rinter software, operate the printer, and find help when you need it. The following ch art indic ates where to find specific ty pes of informatio n. for inf ormatio n about ... see... platform Sett[...]

  • Page 9

    4 englis h v ie w ing quick h elp The electronic manual, quick help , of fers instruc tions fo r using the HP Deskjet pr inter. Inform ation is also pr ovided to hel p you solve printer problems that may occ ur. Windo ws 9 5, 9 8, M e, 2000, and NT 4.0 users Open qui ck h elp through the hp printer assistant, a tool that also prov ides: • Support[...]

  • Page 10

    5 englis h If you want to view the manual in one of these languages: 1. Dou ble -c lic k the hp prin ter assista nt icon on your computer d esktop . 2. Click th e quick hel p button in the hp pr inte r assist ant sc r ee n. 3. Sel ec t quick hel p is availabl e in other languages at the bottom o f the quick help screen. 4. Insert the pri nter so ft[...]

  • Page 11

    6 englis h v ie w ing pr inter inf ormation in W indo w s 3 .1x an d DO S Win dows 3.1 x u se r s In Windows 3. 1x systems, information about operating the printer is loc ated in an electronic User ’ s Guide . This o pti on is available only with H P Deskjet 990c series printers. You need Adobe A crobat Reader to view t he User ’ s Guide . If y[...]

  • Page 12

    7 englis h contac ting hp cu st om er car e HP cust omer car e's ser vice an d suppor t prov ides expe rt advic e on usi ng your HP Des kjet printer or solving problems with you r printer. There are several ways to obtain assi stance — what you need, when you need it! hp ’ s support pr ocess HP customer care's su pport process works m[...]

  • Page 13

    8 englis h Link to HP user community forums and HP customer car e email from the HP customer care Website. Log on to the Website then select printer options appropriate for you r printer. When the hp customer care screen appears, c lick Connec t with HP . hp user communit y forums HP's cu stomer care o nline user community forums let y ou read[...]

  • Page 14

    9 englis h hp customer care b y phone HP provides telephone support free of charge during the printer ’ s phone support period. (Standard pho ne company charges do apply , however.) The list below s hows the phone support period for your region. fre e phone support per iod * Standar d phone compan y char ges apply . before plac ing a cal l Before[...]

  • Page 15

    10 englis h support phone numbers If you need help solving a pro blem, contac t HP cust omer car e using o ne of the phone numbers in the table on the right. If the phone nu mber for your regi on is not lis ted, p leas e re fer to HP 's Website at www.h p.com/cp so-supp ort/ guide/p sd/cscin fo.htm . after the fr ee phone support period After [...]

  • Page 16

    11 englis h obtaining hp customer car e re pa ir If your HP printer needs repairing, c all HP customer care phone support. (See HP ’ s support phone numbers on the previous page.) A trained HP customer care service technician will diagnose the problem and coordinate the repair process. Customer care will direct y ou to the best solution, whether [...]

  • Page 17

    12 englis h sol v ing W indo w s installation pr oblems View the in formatio n in this secti on if y ou h ave prob lems setting up yo ur prin ter. If y ou need help after the printer is set up, see the quic k help electronic ma nual. • The CD is not properly i nserted in th e CD- ROM dr ive • The CD is damaged • The CD-ROM is dama ged what i [...]

  • Page 18

    13 englis h • There may be a conflict with y our virus prot ection program • There may be a conflict with an other softwar e program • There may be a conflict with a peripher al device connected to your print er possi ble causes... to solv e the problem... The printer soft ware did not install c orrectly. For Win dows 95, 98, Me, NT 4.0, and [...]

  • Page 19

    14 englis h You may no t be using Windows 98, Me , or 2000. possible ca uses... to sol ve the problem ... Wh en I co nnect a US B cable between t he printer an d my computer, the New Hardware Wizard does not appear. Make su re Windows 98, Me, or 2000 is runn ing. If yo u do not hav e Wind ows 98, Me, or 2000, yo u need to us e a parallel c able. 1.[...]

  • Page 20

    15 englis h When I connect a USB cable between the printer an d my computer, an “ Unknown Device ” messa ge appears. • Static electrici ty has bui lt up in t he cable between t he printer an d your computer • You may have a defectiv e USB cable 1. Disconnect the USB c able from the printer. 2. Unplug the p rinter fr om its power co rd. 3. W[...]

  • Page 21

    16 englis h When I ins ert the pr inter software CD and the f iles start to copy, the Copying Files... screen says that file hpzuci01.dll cannot be found . All the follo wing conditi ons are presen t: • You are usi ng a USB cable to connect th e printer to your compu ter • You are using Windows 98 • You are co nnecting mo re than one device a[...]

  • Page 22

    17 englis h li m it e d wa rra nt y st a te m e nt A. e xtent of limite d w arr anty 1. H ewlet t - P a ckard ( HP ) wa rran ts to th e e nd - user c us tomer that th e HP products spec if ied ab ove will be free from d efect s i n m at erial s and w or kmanship f o r the dur ati on s pec if i ed above , whic h du r ation begi ns on t he dat e of p[...]

  • Page 23

    18 englis h B. li mi tat io ns of wa rran t y 1. T O THE EXTENT ALL OWED B Y L OCAL LA W , NEI THER HP NOR I T S THIRD P ARTY S UPP LIERS MAKE ANY O THER W ARR ANTY OR C ONDIT ION OF ANY K IND , WHE THER EXP RE S S OR IMPLIED , WI TH RE SP E CT T O THE HP PRODUCTS , AND SPE CIFICALL Y DIS CLAIM TH E IMP LIED W ARR ANTIE S OR CONDI T IONS OF MER CHA[...]

  • Page 24

    19 englis h env ir onmental statem ent Hewlett-Pac kard continuous ly improves the design proces ses of its deskjet printer s to minimize the ne gative impact on the office environ ment and on th e communitie s where printers are manufact ured, shi pped, and used. Hewlett-Pa ckard has al so developed processes to minimize th e negative impact o f t[...]

  • Page 25

    20 englis h inde x A Adobe Acrobat Re ader 5 , 6 Automatic two -sided printing module 1 B bubble help 3 C cable, printer 2 compatabili ty with other hardware 3 with other software 3 contents, printer box 1 customer care 7 D DOS systems 6 driver, printer 1 , 2 , 3 E email support 8 energy consumption 19 F find ing prin ter in formati on 3 H help aft[...]

  • Page 26

    reg u la to r y no t ic es hewlett-pack ard compan y This device comp lies with part 15 of the FCC Rules. Op eration is subject to the following tw o cond itio ns: • T his de v ice m ay n ot ca use harmf ul inter fer ence, an d • T his de v i ce mu st accept an y int erf er ence r eceiv ed, inclu ding interference tha t may cau se unde sir ed o[...]

  • Page 27

    Windows Macin tosh Guide de référence r apid e hp deskjet 990c/980c/9 60c series français[...]

  • Page 28

    ii Premièr e éditio n, octobr e 2000 Copyrigh t 2000 Hewle tt-Pac kard Company Mar q ue s d é pos é es Microsoft , MS-DOS et Windows sont des marques dé posées de Mi crosoft Co rporation. Adobe et Acrobat sont des m arques dé posées d’Ado be System s Incorporated. Mac, Macintosh et Mac OS sont des marqu es commerciales d’Appl e Computer[...]

  • Page 29

    iii fran ç ais Guide de r é f é r ence r apide Pr é sentation de l ’ imprima nte hp desk jet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Cart ouc hes d ’ impression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 C â bles de l ’ imprimante . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 30

    iv fran ç ais[...]

  • Page 31

    1 fran ç ais Pr é sentation de l ’ imprimante hp deskjet Composants figur a nt dans le carton d ’ origine de l ’ impr imante Merci d ’ avo ir achet é un e impriman te HP Desk jet. Le carton contient le s composa nts suivants : • Impr imant e HP Deskjet (9 9 0c ser ie s , 9 8 0c ser ies ou 9 6 0c se ri es) • Modul e d ’ impr es sio [...]

  • Page 32

    2 fran ç ais Car touches d ’ impr ession Des cartouche s d ’ impression couleur et noire sont livr é es avec l ’ imprimante HP De skjet. Vous pouvez tro uver les instructions relatives à l ’ installation de ces car touche s dan s leur b o î te d ’ origine ou dans le manuel d ’ aide rapide é lectronique. Lorsque vous remplacez une c[...]

  • Page 33

    3 fran ç ais R e cher che d ’ inf or matio ns La docum entation de l ’ im priman te HP Deskjet se divise en plusieurs pa rties. Elles pr é sentent l ’ insta llation et le fon ctionnem ent de l ’ imprim ante ai nsi qu e le s resso urces d ’ aide d isponibles en cas de besoin . Le tableau suiv ant indique la partie à consulter su ivant l[...]

  • Page 34

    4 fran ç ais Af fic h ag e d e l ’ aide rapide Le manue l é lectroniqu e, aide rapid e , pr é sente des instr uction s sur l ’ utilis ation de l ’ impr imante HP De skjet. Des inform ations sont au ssi four nies pour vo us aider à r é so udre d ’é ventu els probl è mes d ’ imp riman te. Utilisateurs de W indo w s 9 5, 9 8, Me, 2000[...]

  • Page 35

    5 fran ç ais Si vou s voulez afficher le manuel dans une des lang ues suivantes : 1. Cliquez deux fo is s ur l ’ ic ô ne Assistant d ’ imprimante hp du bureau . 2. Cliq uez sur le bouton Aide rapide pour aff ic her l ’ as sistan t d ’ impr iman te hp . 3. S é lecti onnez l ’ aide rapide est disp onible dans d ’ autres langues dans la[...]

  • Page 36

    6 fran ç ais Affic hage d es inf ormations sur l ’ impr imante sous W indo w s 3 .1x et DO S Utilisateu rs de W indo ws 3 .1x Sous un syst è me Windows 3.1x , les informations sur le fonctionnement de l ’ imprimante se trouvent dans un Guide d ’ utilisation é lectro nique. Cette option n ’ est disponible qu ’ ave c les impri mantes HP [...]

  • Page 37

    7 fran ç ais Ser v ice c lient è le hp Le ser vice cl ient è le H P fournit des cons eils d ’ expertise su r l ’ utilisation de l ’ impriman te HP Desk jet ou sur la r é solution de pro bl è mes l i é s à l ’ impriman te. Il y a plusieurs moye ns d ’ ob tenir d e l ’ aide — vraiment utile et au moment souhait é ! Proc é dure [...]

  • Page 38

    8 fran ç ais Vous pouve z vo us jo indre à des conf é rences d ’ utilisateur s et au service clien t è le hp par courri er é lectronique. Visitez le site, puis s é lectionnez les options d ’ imprimante appropri é es pour votre imprimante. Lorsque l ’é cran du service client è le hp s ’ affiche à l ’é cr an, cliquez sur Contacte[...]

  • Page 39

    9 fran ç ais Ser vice c lien t è le t é l é phonique hp Ce service est gratuit durant la p é riode d ’ assistance t é l é phonique de votre imprimante. (N é an mo ins , le co û t de la comm unica tion est à vot re char ge.) La p é riode d ’ assistance t é l é phonique est indiqu é e par r é gion. P é rio d e d ’ assist ance t [...]

  • Page 40

    10 fran ç ais Num é ro s d e t é l é phone du ser vic e Si vous avez besoin d ’ aide pour r é soudre un probl è me, contactez le service client è le HP en composant l ’ un des num é ros de t é l é phone du tableau pr é sent é à droite. Si auc un num é ro de t é l é phone pour votre r é gion ne figure au tableau , veuillez visit[...]

  • Page 41

    11 fran ç ais R é par ation par le ser vi ce cl i e n t è le hp Si l ’ imprimante HP a besoin d ’ê tre r é par é e, appelez le s ervice client è le H P t é l é phonique. (Reportez-vous à la page pr é c é dente pour obtenir la li ste des num é ros de t é l é phone à composer.) Un tec hnici en d u Ser vice s p é ciali s é diagno[...]

  • Page 42

    12 fran ç ais R é solution de pr obl è mes d ’ instal lation s ous Wi nd ows Reportez-vous aux inf ormations figurant dans cette section en cas de probl è mes li é s à l ’ insta llation de l ’ impri mante . Si vo us avez besoi n d ’ aide une fo is l ’ imprima nte correctement inst all é e, reportez-vous au manuel d ’ aide rapid e[...]

  • Page 43

    13 fran ç ais • Il peu t entrer en conflit avec votre logiciel an ti-virus • Il peu t entrer en conflit avec un autre logiciel. • Il peut y avoir un conf lit avec un p é riph é riqu e connect é à l ’ imprimante. Raisons possible s Po u r r é soudre l e probl è me ... Le logiciel ne s ’ est pas install é corr ectement. Sous Windows[...]

  • Page 44

    14 fran ç ais Vous n ’ utilisez peut- ê tre pas Windows 98, Me ou 2000. Raisons possible s P our r é soudre le probl è me ... Apr è s avoir con nect é un c â bl e USB de l ’ imprimante à l ’ ordin ate ur, l ’ Ass istant Nouvea u mat é riel d é tect é n ’ appara î t pas . Assu rez-vous que Windows 98, Me ou 2000 est en cours d [...]

  • Page 45

    15 fran ç ais Apr è s avoir connect é un c â ble USB de l ’ imprimante à l ’ ordinateur, un message « P é rip h é rique in connu » s ’ affic he. • De l ’é lectrici t é statique s ’ est accumul é e dan s le c â ble entre l ’ impri mant e et l ’ ordinat eur • Le c â bl e USB est p eut- ê tre d é fec tueux 1. D é con[...]

  • Page 46

    16 fran ç ais Lorsq ue j ’ in s è re le CD du logiciel d ’ impress ion, la copie de f ichiers com mence normalemen t puis la bo î te Copie de f ichiers in dique que le fi chier hpzuci01. dll est introuvable. Conditi ons pr é alables : • Vous utilisez un c â ble USB pour raccorder l ’ imprimante à l ’ ordinate ur • Vous utili sez W[...]

  • Page 47

    17 fran ç ais Gar a ntie li mit é e A. Etendue de la gar antie limit é e 1. He w lett-P ack ar d (HP) g ar ant it à l ’ utilisateur f inal que les produits HP sp é ci f i é s c i- des su s se r ont e x empts de v ic es de mat é r iel et de fa br i catio n pendant l a dur é e indiqu é e c i- des sus , à partir de la date d ’ acq uisiti[...]

  • Page 48

    18 fran ç ais B. L imites de garantie 1. D AN S L A LIMI TE DE S LE GISLA TION S L OCALE S , NI HP NI SE S FOURNI S SE UR S TI E RS N ’ OFFRENT QUELQUE A UTRE RE COUR S OU G AR ANTIE QU E CE S OI T , EXP RE S SE OU IMPLICI TE , CONCERN ANT LE S P R ODUIT S HP , ET REJE TTENT EXP RE S SEMENT T OU TE G AR ANT IE IMPL ICITE D E COMM ERCI ALISA TION[...]

  • Page 49

    19 fran ç ais Pr otection d e l ’ en v ir onnement Hewlett- Packard ne c esse d ’ am é liorer la conception des impriman tes HP desk jet afin d e r é duir e au m axim um les effe ts n é fas tes d e l ’ utili sation de s imprimantes sur le li eu de travai l ainsi que l es probl è mes apport é s sur le s li eux d e production , de distri [...]

  • Page 50

    20 fran ç ais Inde x A Adobe Acrobat Re ader 6 aide 5 aide affich é e sous Windows, 3 aide, Apr è s la p é riode d ’ ass istan ce t é l é phonique gratui te, 10 Assistance t é l é pho niqu e 9 Assistance t é l é pho niqu e, 10 Conf é rences d ’ uti lisat eur 8 d é pannage, prob l è mes d'impression 12 r é paration de l ’ im[...]

  • Page 51

    Re gu l at o r y n o ti c es hewlett-pack ard compan y This device comp lies with part 15 of the FCC Rules. Op eration is subject to the following tw o cond itio ns: • T his de v ice m ay n ot ca use harmf ul inter fer ence, an d • T his de v i ce mu st accept an y int erf er ence r eceiv ed, inclu ding interference tha t may cau se unde sir ed[...]

  • Page 52

    Windows Macin tosh Guida di r ifer i mento r apido hp deskjet 990c/980c/9 60c series italian o[...]

  • Page 53

    ii Prima ed izione, ott obre 2000 Copyrigh t 2000 Hewle tt-Pac kard Company Ric on os ci me nt i Microsoft , MS-DOS e Win dows sono march i deposi tati della Microsoft Co rporation . Adobe e Ac robat sono marchi deposita ti della Adobe S ystems Incorpo rated. Mac, Macintos h e Mac OS son o marchi di fabbrica del la Apple Com puter, Inc., d epositat[...]

  • Page 54

    iii italiano Guida di rifer imento r apido Introduz ione alla st ampante hp deskjet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Cartucc e di stampa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Cavi della stampante . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 55

    iv italiano[...]

  • Page 56

    1 italiano Intr oduzione alla stampante hp d eskjet Contenuto della scatola Vi ringra ziamo per l'acq uisto di una sta mpante HP Deskjet! La s catola della stamp ante contiene i seguenti a rticoli: • St ampante HP De skjet (9 9 0c ser i es, 9 8 0c ser ies o 9 60c ser ies) • Modulo di st ampa auto matica su due fac ciat e ( po t r e bb e no[...]

  • Page 57

    2 italiano Cartucce di stampa La scatola della stampante HP Deskjet contiene sia una cartu ccia di stampa in nero che una cartuccia a colori. Ogni confezione di cartuccia di stampa e il manuale di Guida rapida contengono istruzioni di installazione. Quando si sostituisce u na cartuccia di stampa è opportuno verific are che abbia il numero di parte[...]

  • Page 58

    3 italiano Ricer ca di infor mazioni Con la sta mpante HP Deskjet son o acclusi di versi docum enti. Tali docum enti contengo no istruzio ni per l'installazione e l'us o della stampante e su come trova re assistenza in caso di necess it à . La tabella segu ente indica dove tro vare tipi specifici di inf ormazioni. Per informazion i su...[...]

  • Page 59

    4 italiano V isuali zz a zione d ella Guida r apida Il manuale in formato elettronico , Gui da rapid a , fornisce istruzioni su ll'uso del la stampan te HP D eskjet. So no fornite anche info rmazio ni di gu ida per la soluzi one di ev entuali pr oblemi della stampante. Utenti di W indo w s 9 5, 9 8, Me 2000 e NT 4. 0 Aprire la Guida rapida tra[...]

  • Page 60

    5 italiano Se si desidera visualizzare il manuale in una di queste lingue: 1. F a r e dopp io cli c sull'i cona dell' Assist ente per la sta mpante hp sul desk top del co mput er . 2. F ar e cli c sul pulsante Guida rapida nello s c hermo de ll'Assist ente per la st ampante hp . 3. Sel ez ion are la Guida rapida è disponibile in alt[...]

  • Page 61

    6 italiano V isuali zz a zion e de ll e inf orma zioni sulla stampante in W indo w s 3.1x e DO S Utenti di Wind o ws 3 .1x Nei sistemi con Windows 3.1x, le informazioni sull'uso della stampante si trovano in un Manuale dell'utente in formato elettronic o. Questa opzione è disponibile solo per le sta mpanti HP Deskjet 990c series. Per vis[...]

  • Page 62

    7 italiano Richiesta di assistenz a c lienti hp Il servizio di assistenza clienti HP fornisce consi gli esperti su ll'uso della stam pante HP Deskjet o per la soluzione di problemi della stampan te. È possib ile rice vere que sta assi stenza in div ersi m odi — personalizzata e tempestiva! Pr ocedura di as sistenza hp La procedura di assist[...]

  • Page 63

    8 italiano Dal sito Web di assistenza clienti H P in linea è possibile col legarsi ai forum per gli utenti e alla posta elettronica dell ’ assistenza clienti HP. Accedere al sito Web e poi selezionare le opzioni specifiche relative alla stampante in uso. Quando compare lo schermo dell'assistenza clienti hp, fare clic su Colle garsi a HP . F[...]

  • Page 64

    9 italiano Assistenz a clienti hp per telefono La HP offre assistenza telefonica gratuita durante il periodo di assistenza telefonica specificato per l a stampante. (Sono per ò applicabili le nor mali tariffe del servizio telefonico.) Nell'elenco seguente sono indicati i periodi di assistenza telefonica per regione. P er iodo di assis tenz a [...]

  • Page 65

    10 italiano Numeri d ell'assistenza telefonica Per aiuto a risolvere un problema, telefonare all'assistenza clienti H P usando uno dei numeri telefonici indicati nella tabella a des tra. Se il numero telefonico relativo alla propria regione non è indi cato, visitare il sito Web della HP all'indirizzo www.h p.com/cpso- suppor t/guide[...]

  • Page 66

    11 italiano Richiesta di as sistenz a c lient i hp per le ri para zioni Se la stampante HP ha bisogno di una riparazione, rivolgersi all'assistenza clienti HP per telefono. (Fare riferiment o ai numeri di telefono dell'assistenza clienti HP alla pagina precedente.) Un tecnico specializzato dell'assistenza individuer à il problema e [...]

  • Page 67

    12 italiano Soluzion e di pr obl emi di installazione con Wi nd ows Leggere le inform azioni in questa sezione se si incontrano problemi nell'in stallazione della stam pante. Se si desider a un'ulteriore ass istenza dopo l'in stallazione della stampante, consultare il manuale elettro nico di Guida rapi da . • Il CD non è inse rito[...]

  • Page 68

    13 italiano • Potrebbe esistere un conflitto con il programma di p rotezion e anti-vir us • Potrebbe esistere un conflitto con un altro pro gramma soft ware • Potrebbe esistere un conflitto con un disposit ivo perif erico coll egato alla stampant e Cause poss ibili ... P er ri solv ere il pr oblema... Il softwa re della st ampante non viene i[...]

  • Page 69

    14 italiano È possib ile che il sistema operativo in uso non si a Windows 98, Me o 2 000. Cause pos sibili ... P er r isolv er e il pr oblema... Quando collego un cavo USB tra la s tampante e il c omputer, Installa zione gui data Nuovo hardw are non vien e visuali zzata. Accerta rsi che Wi ndows 98, Me o 20 00 sia i n esecuzione. Se n on si usa Wi[...]

  • Page 70

    15 italiano Quando collego un cavo USB tra la stampante e il co mpute r, vi ene v isua lizz ato un messaggi o “ Dispos itivo sconosciu to ” . • Si è ac cumulata elettricit à stati ca nel cavo tra la stam pan te e il comp ute r •È possibile che il cavo USB sia d ifettoso 1. Scollegare il cav o USB dalla stampan te. 2. Scollega re il cavo [...]

  • Page 71

    16 italiano Quando inseri sco il CD co n il soft ware del la stampante ed ha iniz io la copia dei fi le, lo scher mo Copia fil e... ind ica ch e è impossibi le trovare il file hpzuci01.dll . Sono presen ti tutte le seguenti condizioni : • Si sta usando un c avo USB per collegare la st ampa nte al com pute r • Si sta usando Windows 98 • Si s [...]

  • Page 72

    17 italiano Dichiarazione di garanzia limitata A. T er mini della gar anzia 1. H ewlet t - P a ckard ( HP ) g a rant is ce che i pr odo tti HP sopr a s pec if ic ati s ar anno es enti da dif etti di mater i ale e l av or a zi one p er le dur at e sopr a sp ec if icat e , a dec or r er e dalla data d i acquist o . Il c li ent e è responsabi le dell[...]

  • Page 73

    18 italiano B . Lim ita zioni della ga ran zia 1. E ’ E S CL U S A QU ALSIA SI AL TR A G AR ANZIA ES P R ESSA O I M P L I C I T A , IN R E L A Z I O N E A I PR ODO TTI HP S I E SCL US ONO D A P ARTE DI HP O DEI S UOI F ORNI T OR I SP E CIFICAMENTE LE G ARANZIE IMPLI CITE DI CO MMERCI ABILIT A ’ , QUALI T A ’ O IDONEI T A ’ PE R UN U SO S PE[...]

  • Page 74

    19 italiano Dichiara zione ambiental e La Hewlett- Packard mi gliora cont inuamente l a progettazion e delle stampanti des kjet per ridurre al minimo l ’ impatto negativo sull ’ ambiente di lavoro e sull e comunit à dove le stampan ti vengono fa bbricate, spedite e ut ilizzate. La Hewlett- Packard ha svi luppato inol tre processi per ridurre a[...]

  • Page 75

    20 italiano Indice A Adobe Acrobat Re ader 5 , 6 assistente per la stampante HP 4 assistenza client i 7 assistenza per telefono 9 assistenza telefoni ca 10 assistenza tramite posta elettronic a 8 C cart ucce d i stamp a 1 , 2 , 3 cav o del la st am pant e 2 , 14 , 15 cavo, stamp ante 2 compa tibilit à con alt ro hard ware 3 con altro software 3 co[...]

  • Page 76

    Re gu l at o r y n o ti c es hewlett-pack ard compan y This device comp lies with part 15 of the FCC Rules. Op eration is subject to the following tw o cond itio ns: • T his de v ice m ay n ot ca use harmf ul inter fer ence, an d • T his de v i ce mu st accept an y int erf er ence r eceiv ed, inclu ding interference tha t may cau se unde sir ed[...]

  • Page 77

    Windows Macin tosh Snell e naslaggids hp deskjet 990c/980c/9 60c series Nederlands[...]

  • Page 78

    ii Eerste druk, oktober 200 0 Copyrigh t 2000 Hewle tt-Pac kard Company . Handelsmerk en en licenties Microsoft , MS-DOS en Windows zijn gedeponeerde han delsmerken van Microsoft Corporation . Adobe en Acrobat zijn ged eponeerde h andelsmerken va n Adobe Syst ems Incorpora ted. Mac, Macinto sh en Mac OS zijn han delsmerken van Appl e Computer I nc.[...]

  • Page 79

    iii Nederlands Snell e naslaggids Introductie van d e hp desk jet printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Inktpatronen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Printerkabels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 80

    iv Nederlands[...]

  • Page 81

    1 Nederlands Intr oductie van de hp deskjet printer W at zit er in d e doos? Hartelijk dan k voor uw aan schaf van een HP Des kjet printer. Uw pr interdoos bevat het volgende: • HP D eskjet pr inter (9 9 0c ser ie s, 9 8 0c s er i es , o f 9 6 0c s er ie s) • Module v oor au tomatis ch dubbelzijdi g afdrukk en (mogelijk niet v oor alle pr in te[...]

  • Page 82

    2 Nederlands Ink tpatron en De doos van de HP D eskjet printer bevat zowel een zwarte als een kleureninktpatroon. Alle dozen van inktpatronen en de ele ktronische handleiding voor Snelle hulp bevatten installatie-instructies. Let er bij het vervangen van een inktpatroon op, dat u het juiste onderdeelnummer heeft: • Zw a r t — hp 4 5 (hp 516 45a[...]

  • Page 83

    3 Nederlands Inf ormatie z oek en Er zijn verschil lende docum enten bij de HP Deskjet printer bi jgesloten. Deze bevatten instructi es over het inst alleren van de printerso ftware, het bedienen van de prin ter en het zoeken van hulp als dit no dig is. Hieronder wordt aangegeven waar specifieke informatie is te vinden. Voor informatie over... raad[...]

  • Page 84

    4 Nederlands Sn elle hulp weer gev en De elektronische ha ndleiding, Snelle hulp , biedt ins tructies voo r het gebruik van de HP Deskjet printer. Deze biedt ook informatie om u te helpen eventuele printerproblemen op te lossen . Gebruik ers v an Wi ndo w s 9 5 , 9 8, Me, 2000 en NT 4. 0 Open Snelle hulp via de hp printerassistent, een functie die [...]

  • Page 85

    5 Nederlands Ga als volgt te werk als u de handleiding in een van deze talen wilt bekijken: 1. Du bbelklik op het p i cto gr am hp printerass istent op het bur ea ublad . 2. K lik op de knop Snelle hulp in het v enst er van de hp pr inter assiste nt . 3. Select eer Er is Sne lle hulp besc hikbaar in andere tale n onder aan het v enst er Snelle hulp[...]

  • Page 86

    6 Nederlands Pr interinf or matie w eer g e v e n in W indo w s 3. 1 x e n D OS Gebr uik ers v an Win dows 3.1x In Windows 3. 1x systemen, wo rdt informatie over de bediening van de printer opgeslagen in een elektronische Handleiding . Deze optie is alleen beschikbaar bij de HP Deskjet 990c series printers. U heeft Adobe A crobat Reader nodig om de[...]

  • Page 87

    7 Nederlands Co n ta ct o pne me n met hp klantenondersteuning HP klantenonder steuning kan altijd deskun dig advies geven ov er het gebruik van uw HP Deskjet printer o f een probleem helpen oplossen. Er zij n verschillende manieren om hulp te kr ijgen. H ierdoor k rijgt u op he t juiste mome nt de hulp di e u nodig hee ft! Het hp ondersteuningspr [...]

  • Page 88

    8 Nederlands Ga naar de HP gebrui kersforums en de e-mail van de HP klantenondersteuning vanaf de HP klantenondersteuning website. Ga naar de website en selecteer de printeropties voor uw printer. Als het scherm van de hp klantenondersteuning verschijnt, klikt u op Ga naar HP . hp g ebruike rs f orums In de online gebruikersforums van HP klantenond[...]

  • Page 89

    9 Nederlands Klantenondersteuning van hp per telefoon Binnen de periode van telefonische ondersteuning biedt HP k osteloos ondersteuning per telefoon voor uw printer. (De standaardtelefoonkosten zijn echter van toepassing.) De onderstaande lijst bevat de periode van telefonische ondersteuning voor u w regio. P eriod e van gratis tel ef onisc h e on[...]

  • Page 90

    10 Nederlands T el ef oonn ummers voor ondersteunin g Als u hulp nodig heeft bij het oplossen van een probleem, neemt u contact op met HP klantenondersteuning via een van de telefoonnummers in de tabel rechts. Als het telefoonnummer voor u w regio er niet bij s taat, raadpleegt u de website van HP op www.hp.com/c pso- suppor t/guide/ps d/cscin fo.h[...]

  • Page 91

    11 Nederlands Repar aties door de hp klantenondersteuning Als uw HP p rinter moe t worden gerep areerd, nee mt u contact op met d e tele fonis che o nders teuni ng va n HP klan tenonder steuning. ( Raadple eg de telefoonnumm ers voor onderst euning door HP op de vorige p agina.) Een ervaren serv icetechnic us van HP klan tenonder steuning s telt da[...]

  • Page 92

    12 Nederlands W indo w s installatiepr oblem en oplossen Raadpleeg de info rmatie in dit gedeelte als u pr oblemen onderv indt bij het installer en van uw p rinter. Als u hulp nodig h eeft nada t de p rinter is ge ï nstalleerd , raadpleegt u de elektronische handleiding v oor Snelle hulp . • De cd is on juist in het cd-rom-sta tion geplaats t ?[...]

  • Page 93

    13 Nederlands • Er is mogeli jk een conflict met uw virusbeschermingsprogramma • Er is mogel ijk een co nflict met een ander s oftwareprogram ma • Er is mogelijk een conf lict met een op uw print er aangeslote n randapparaat Mog elijk e oorzak en ... Het probleem oplossen ... De printersoftware is niet juist ge ï nstalleerd. Voor W indows 95[...]

  • Page 94

    14 Nederlands U gebruikt mogelijk geen Windows 98, Me of 2000. M ogel ijke oorzaken... Het probl eem oplossen... Als ik een USB-kabel aan sluit tussen de printer en de computer, verschijn t de wizard Nieuwe Hardwar e niet. Zorg ervoor d at Windows 98, Me of 2000 wordt uit gevoerd. Als u geen Windows 98, Me of 2000 h eeft, moe t u een para llelle k [...]

  • Page 95

    15 Nederlands Als ik een USB-kabe l aansluit tussen de printer en de computer, verschijn t een bericht “ Onbekend apparaat ” . • Statische elek triciteit heeft zich opgeh oopt in de kabel tussen de pri nter en de computer . • U heeft mogelijk een defecte USB-k abel. 1. Ontkoppel de USB-kabel v an de printe r. 2. Ontkoppel het nets noer van [...]

  • Page 96

    16 Nederlands Als ik de cd met printersoftware in het station plaats e n de bestanden worden gekopi eerd, geef t het scherm Bezig met het kopi ë ren van bestande n... aan dat he t bestand hpzuci01.dll niet kan worden gevo nden. De volgende situaties z ijn van to epassing: • U gebruikt een USB-kabel om de prin ter aan te sluiten op de computer. ?[...]

  • Page 97

    17 Nederlands Bep e r kt e ga r a nt i e A. Geldigheid van de b eperkte gar antie 1. He wl ett-P ack ar d (H P) gar andeert aan de ein dgebruik er , gedur en de de hie rbo v en aangege v en tijdsdu ur die be gint op de d ag van aank oop door de klant , dat het hie rbo v en aangege v en pr oduct v an HP vr ij is van mater i aal- en f abr i cagef ou [...]

  • Page 98

    18 Nederlands B. Beperkingen op de garantie 1. VO O R Z OV E R B I J D E PL A A TS E L I J K E W E TG E V I N G TO E G ESTA A N B I E D E N N O C H HP , NOCH DER DE LEVERANCI ER S ENIGE O VER IGE E XP LICI ET E OF IMP LI CIE TE G ARANTIE OF CONDITIE MET BE TREKKING T O T DE PRODUCTEN V AN HP EN ONTKENNE N ZIJ SP E CIFIE K DE IMPLICIETE G ARANTIE S [...]

  • Page 99

    19 Nederlands Milieuve rklar ing Hewlett-Pac kard streeft voortdurend naar verbete ring in de ont werpprocessen van de deskjet printers om zodoende de negati eve effecten te ver minderen op de k antooromgevi ng en op de gemee nschappen wa ar printers worden gepr oduceerd, ve rzonden en gebrui kt. Hewlett-Pac kard heeft tevens m ethoden ontwikkel d [...]

  • Page 100

    20 Nederlands Inde x A Adobe Acrobat Reader 5 , 6 C compa tibiliteit met andere hardware 3 met andere software 3 D DOS systemen 6 E e-mailon dersteuning 8 energieverbruik 19 G garantie, beperkte 17 H handleiding vo or snelle hulp 3 , 4 , 5 , 6 handleid ing, W indows 3.1 x 3 help e-mailon dersteuning 8 HP klantenondersteuni ng 7 na p eriode van tele[...]

  • Page 101

    Re gu l at o r y n o ti c es hewlett-pack ard compan y This device comp lies with part 15 of the FCC Rules. Op eration is subject to the following tw o cond itio ns: • T his de v ice m ay n ot ca use harmf ul inter fer ence, an d • T his de v i ce mu st accept an y int erf er ence r eceiv ed, inclu ding interference tha t may cau se unde sir ed[...]

  • Page 102

    Windows Macintosh hp deskjet 990c/980c/960c series AladdinQRMAr 11/8/00, 3:03 AM 2[...]

  • Page 103

    Copyright 2000 Hewlett-Packard Company Microsoft MS-DOS Windows Microsoft Corporation Adobe Acrobat Adobe Systems Incorporated Mac Macintosh Mac OS Apple Computer , Inc. Hewlett-Packard Hewlett-Packard Hewlett-Packard HP Deskjet 990c series HP Deskjet 980 series HP Deskjet 960c series HP Deskjet 9xx HP Deskjet < Star t < Programs < hp desk[...]

  • Page 104

    hp deskjet 990c/980c/960c series hp deskjet ®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®® ®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®®?[...]

  • Page 105

    AladdinQRMAr 11/8/00, 3:03 AM 5[...]

  • Page 106

    hp deskjet HP Deskjet • HP Deskjet 990c series 980c series 960c series • • • • • • • HP HP Customer Care HP Customer Care AladdinQRMAr 11/8/00, 3:03 AM 6[...]

  • Page 107

    HP Deskjet • hp 45 hp 516 45a • hp 78 hp c65 78d • hp 78 hp c65 78a • IEEE 1284 Windows • USB Macintosh Windows 98 Me 2000 • HP • HP Customer Care HP Customer Care AladdinQRMAr 11/8/00, 3:03 AM 7[...]

  • Page 108

    HP Deskjet Windows Macintosh Windows Macintosh Windows 3.1x DOS Windows Macintosh HP Customer Care Windows Windows 3.1 Windows HP Windows network guide Windows Windows 3.1 Star t < Programs < hp deskjet 9xx series < release notes Windows Windows 3.1 Macintosh What’ s This Windows Bubble Help Macintosh AladdinQRMAr 11/8/00, 3:03 AM 8[...]

  • Page 109

    HP Deskjet Windows 95 98 2000 Me NT 4.0 hp printer assistant • HP Customer Care • • HP • Adobe Acrobat • • • • • • • • • • • • • Windows hp printer assistant hp printer assistant quick help Star t < Programs < hp deskjet 9xx series < 9xx printer assistant < quick help 990c printer assistant AladdinQRMAr[...]

  • Page 110

    hp printer assistant quick help quick help is available in other languages Acrobat Reader Acrobat Reader Macintosh quick help Macintosh Acrobat Reader Adobe quick help hp deskjet User Manual Electronic User Manual Acrobat Reader Acrobat Reader 4.0 Acrobat Reader Acrobat Reader Electronic User Manual Acrobat Reader 4.0 Electronic User Manual Aladdin[...]

  • Page 111

    Windows 3.1x DOS Windows 3.1x Windows 3.1x User’ s Guide HP Deskjet 990c series User’ s Guide Acrobat Reader Adobe User’ s Guide File < Run Program Manager d:setup.exe d OK hp deskjet View User’ s Guide Acrobat Reader User’ s Guide Acrobat Reader View User’ s Guide DOS DOS dosread.txt aaadjcp aaa dosread.txt enudjcp bin bul ch[...]

  • Page 112

    hp customer care hp hp customer care e-support hp customer care HP HP HP hp customer care e-support hp customer care hp customer care by phone hp customer care e-suppor t hp customer care e-support HP HP HP http://www .hp.com/apcpo-suppor t/regional.html hp customer care HP Deskjet AladdinQRMAr 11/8/00, 3:03 AM 12[...]

  • Page 113

    http://www .hp.com/cposupport/es http://www .hp.com/cposupport/de http://www .hp.com/go/support http://www .hp.com/cposupport/pt http://www .hp.com/cposupport/sv http://www .hp.com.cn/go/support http://taiwan.support.hp.com http://www .hp.co.kr/go/support http://www .hp.com/cposupport/fr http://www .jpn.hp.com/CPO_TC/eschome.htm HP HP hp customer c[...]

  • Page 114

    hp customer care by phone HP Ü • Ü • Ü • hp customer care e-support HP HP • • • • • • — — AladdinQRMAr 11/8/00, 3:03 AM 14[...]

  • Page 115

    HP HP http://www .hp.com/cpso-suppor t/guide/psd/csinfo.htm HP hp customer care e-support • • HP AladdinQRMAr 11/8/00, 3:03 AM 15[...]

  • Page 116

    hp customer care hp customer care HP • http://www .hp.com/ser vice_locator • HP HP Ser vice Agreements HP Ser vice Agreements HP AladdinQRMAr 11/8/00, 3:03 AM 16[...]

  • Page 117

    Windows • • • HP hp customer care AladdinQRMAr 11/8/00, 3:04 AM 17[...]

  • Page 118

    • • • • • hp customer care Windows 95 98 Me NT 4.0 2000 Star t < Programs < hp deskjet 9xx series < hp deskjet 9xx series uninstall Windows 3.1x hp deskjet 9xx series hp deskjet 9xx series uninstall AladdinQRMAr 11/8/00, 3:04 AM 18[...]

  • Page 119

    USB Windows 98 Me 2000 USB Windows 98 Me 2000 USB USB Windows 98 Me 2000 Star t < Settings < Control Panel System Device Manager + Universal Serial Bus Controller • USB USB • USB USB AladdinQRMAr 11/8/00, 3:05 AM 19[...]

  • Page 120

    USB Unknown Device • USB • USB USB USB USB Unknown Device AladdinQRMAr 11/8/00, 3:05 AM 20[...]

  • Page 121

    hpzuci01.dll • USB • Windows 98 • Browse hpzuci01.dll c:Program FilesHewlett-Packardhpzglue OK Copying Files... OK Install hp deskjet 9xx series printer software hp deskjet 9xx installer Next AladdinQRMAr 11/8/00, 3:05 AM 21[...]

  • Page 122

    HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP Départements d’Outre Mer HP HP AladdinQRMAr 11/8/00, 3:05 AM 22[...]

  • Page 123

    HP HP HP HP HP HP HP HP HP HP HP AladdinQRMAr 11/8/00, 3:06 AM 23[...]

  • Page 124

    HP deskjet DIN 19 309 HP HP Deskjet HP Deskjet HP • HP SupportPack HP HP • • HP HP ( stand-by ) ENERGY ST AR ENERGY ST AR Hewlett-Packard ENERGY ST AR ENERGY ST AR AladdinQRMAr 11/8/00, 3:06 AM 24[...]

  • Page 125

    Adobe Acrobat Reader Macintosh bubble help hpzuci01.dll USB Windows network guide Windows 3.1x hp customer care Macintosh bubble help USB DOS AladdinQRMAr 11/8/00, 3:06 AM 25[...]

  • Page 126

    regulator y notices hewlett-packard company This device complies with part 15 of the FCC Rules. Operation is subject to the following twoconditions: • This device may not cause harmful inter- ference, and • This device must accept any inter ference received, including interference that may cause undesired operation. • Pursuant to Par t 15.21 [...]

  • Page 127

    Hewlett-Packard This device complies with part 15 of the FCC Rules. Operation is subject to the following twoconditions: • This device may not cause harmful inter- ference, and • This device must accept any inter ference received, including interference that may cause undesired operation. • Pursuant to Par t 15.21 of the FCC Rules, any change[...]

  • Page 128

    Hewlett-Packard FCC • • • Hewlett-Packard Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, Ca 94304 (650) 857-1501 FCC • • • • LED LED EN 60825-1 AladdinQRMAr 11/8/00, 3:07 AM 28[...]

  • Page 129

    hp deskj et 9 9 0c/9 80c/9 6 0c quick reference guide Guide de référence rapide fr ench Guida di rifer imento rapido italian Snelle naslaggids dutc h *C6455-90151* C64 5 5-9 0151 Prin ted in XXXXXXX 11/00 © Cop yr igh t 2000 Hew lett-P ack ar d Company ht tp://w ww .hp.com/go/suppor t/[...]