HP (Hewlett-Packard) 8700 manual

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Table of contents for the manual

  • Page 1

    HP Photosmar t 8 7 00 ser ies User's Guide English[...]

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    Copyrights and trademarks © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are se[...]

  • Page 3

    reselling some of its most popular products. This HP product contains lead in the solder, which may require special handling at the end of its life. Important recycling information for our customers in the European Union : To preserve the environment, this product must be recycled after its useful life as required by law. The symbol below indicates[...]

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    [...]

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    Contents 1 Welcome ....................... .................................. ................................ .......................3 Finding more information........ ..................... ....... ............. .............. ................. ........4 Printer parts.................. ................... ................. ................. ......[...]

  • Page 6

    Maintaining the supplies......... ........... ........ ............ ........ ............. .......... ........... .....44 Storing photo paper................. ............... ................. ............... ................. ......45 Handling photo paper......... .............. ........... .......... ............. .......... .......... .......45 [...]

  • Page 7

    1 Welcome Thank you for purchasing an HP Photosmart 8700 series printer! With this new photo printer, you can print professional color and black -and-white photos to sell or display for generations. This guide primarily provides details about specific printing tasks, including when printing from a computer. For more information about connecting the[...]

  • Page 8

    Finding more information After you have installed the HP Photosmart printer software on a computer, you can view the onscreen HP Photosmart Printer Help: ● Windows PC : From the Start menu, select Programs (in Windows XP, select All Programs ) > HP > Photosmart 320, 370, 7400, 8100, 8400, 8700 series > Photosmart Help . ● Macintosh : S[...]

  • Page 9

    Back of printer 1 Ethernet port : Use this port to connect the printer to a network. 2 USB port : Use this port to connect the printer to a computer. 3 Power cord connection : Use this port to connect the power cord included with the printer. 4 Rear access door : Remove this door to clear paper jams. 5 Rear feed slot : Use this slot for supported s[...]

  • Page 10

    Control panel 1 Index page : Press to print an index page (contact sheet) of photos on a memory card. 2 Layout : Press to select the print layout for your photos. 3 Menu : Press to view the printer menu. 4 Navigation arrows : Press to navigate through menu options or photo numbers. 5 : Press to select a photo number or menu option. 6 Print : Press [...]

  • Page 11

    Indicator lights 1 On light : Solid blue if the printer is on, otherwise off. 2 Memory card light : Solid green if a memory card is correctly inserted, flashing green if the printer is accessing a memory card, flashing red to indicate memory card errors, and off if no memory card is inserted or more than one card is inserted. 3 Status light : Flash[...]

  • Page 12

    ● SmartFocus : Turn on to focus images for clearer, sharper detail. – On – Off (default) ● Digital Flash : Turn on to improve photos with poor lighting and contrast. – On – Off (default) ● Change the print quality – Normal – Best (default) Normal uses less ink than Best , and applies only to the current print job. The setting then[...]

  • Page 13

    2 Getting ready to print This section includes information on the following: ● Loading paper ● Inserting print cartridges Loading paper Learn how to choose the right paper for your print job and how to load it into the correct tray for printing. Choosing the right paper For a list of available HP inkjet paper, or to purchase supplies, go to: ?[...]

  • Page 14

    Note HP designs its photo papers to resist fading so your photos remain vibrant for years to come. For more detailed information on this subject, visit the HP web site. Go to w ww.hp.com/support , select your country/region and your language, then type HP Photosmart 8700 in the product/name search box. Press E NTER and then select the HP Photosmart[...]

  • Page 15

    Loading your paper The HP Photosmart 8700 series supports the following paper sizes: Supported paper sizes When printing from a computer When printing from the printer control panel ● From 76 x 127 mm (3 x 5 inches) up to 324 x 476 mm (13 x 19 inches) ● 216 mm (8.5 inch-wide) banner paper ● 3.5 x 5 inches ● 4 x 6 inches ● 5 x 7 inches ●[...]

  • Page 16

    Paper type How to load Tray to load Any supported photo or plain paper media 1. Raise the Out tray (4). 2. Load paper print-side down. Press the Main tray release (2) and pull out the tray if needed for easier access. Check that the stack of paper is no higher than the top of the paper-length guide (3). 3. Adjust the Main tray paper-width guide (1)[...]

  • Page 17

    Inserting print cartridges The HP Photosmart 8700 series printer can print color and black-and-white photos, as well as documents. HP provides different types of print cartridges so you can choose the best cartridges for your project. The HP Photosmart 8700 series supports the HP Blue Photo print cartridge for color prints with richer blues and bet[...]

  • Page 18

    results from modifying or refilling HP cartridges is not covered by the HP w arranty. For best print quality, HP recommends that you install all retail print cartridges before the date stamped on the box. Insert or replace the print cartridges Remove the pink tape Do not touch here Prepare the printer and cartridges 1. Make sure you have removed th[...]

  • Page 19

    cartridge (100%, 75%, 50%, 25%, and nearly empty). Ink-level icons do not appear if any of the installed cartridges are not genuine HP cartridges. Each time you install or replace a print cartridge, a message prompts you to print an alignment page. This ensures high-quality prints. Align the cartridges 1. Load paper in the Main tray. 2. Follow the [...]

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    Chapter 2 16 HP Photosmart 8700 series[...]

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    3 Basic printing from a computer You'll need to save your photos to the computer before you can use them with the printer driver software that lets you print photos from a computer. For more information, see Saving photos to a computer from a memory card . For information on installing the printer driver software, see the setup instructions th[...]

  • Page 22

    For more information on the HP print driver, do the following: ● Windows : From the Start menu, select Programs (in Windows XP, select All Programs ) > HP > Photosmart 320, 370, 7400, 8100, 8400, 8700 series > Photosmart Help , then click HP Photosmart Printer Help . In the print dialog itself, right-click any option and click the What&a[...]

  • Page 23

    4 Using color management Note This section provides some basic information about using color management with the HP Photosmart 8700 series. For more detailed information on this complex subject, visit the HP web site. Go to www. h p. c o m/ support , select your country/region and your language, then type HP Photosmart 8700 in the product/name sear[...]

  • Page 24

    Printer driver color mode settings Setting When to use it Colorsmart/sRGB Most imaging devices, such as monitors, cameras, and scanners, normally use sRGB. The printer is also set to Colorsmart/sRGB by default. When set to this mode, the printer converts colors from sRGB to the printer's ink colors. Tip You should not have the printer set to t[...]

  • Page 25

    Setting When to use it both in the printer driver and in your applications, and requires ICC profiles for all your devices. For more information, see Using application- based color management . In order to print using the color management features built into the HP Photosmart 8700 series, you have to change settings in the printer driver software a[...]

  • Page 26

    Tip For best results when printing photos in black and white, make sure you install the HP Gray Photo print cartridge and select the Print in Grayscale option in the Print dialog box (Windows) or the Grayscale option in the Color pop-up menu of the Print dialog box (Mac OS). For finer control over the conversion of color photos to black and white, [...]

  • Page 27

    4. In the Print Space area of the Print with Preview dialog box, select the appropriate HP Photosmart 8700 series profile for the paper and ink set you are using. The HP Photosmart printer software installer installed several profiles for you automatically. 5. Select Perceptual from the Intent pop-up menu. Checking the Use Black Point Compensation [...]

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    Chapter 4 24 HP Photosmart 8700 series[...]

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    5 Exploring creative projects The HP Image Zone software that comes with the printer provides tools that make using photos in creative projects possible, as well as access to HP Instant Share, an online service that makes sharing photos with others easy. For more information on all the features of the HP Image Zone software, see the onscreen HP Pho[...]

  • Page 30

    To place photos in a template 1. Select some photos and place them in a large-format template. You can move a photo around in a template's picture holder. If you are using a Windows computer a. In HP Image Zone on the Projects tab, click Album Pages . b. In the Work area, click a page size. c. Click a large-format template. d. Select photos fr[...]

  • Page 31

    photos. Follow the instructions on the computer screen to save them to your computer. For more information, see Saving photos to a computer from a memory card . The HP Image Zone lets you: ● Use your photos for creative projects, such as scrapbooking albums, greeting cards, and iron-on transfers ● Organize your photos in albums and search throu[...]

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    Chapter 5 28 HP Photosmart 8700 series[...]

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    6 Printing photos without a computer The HP Photosmart 8700 series printer lets you select and print photos without even turning on the computer. Once you've set up the printer using the setup instructions that came in the box with the printer, you can print from any of the following: ● Memory card ● PictBridge-compatible digital camera ?[...]

  • Page 34

    Connection type and what you need This lets you... Bluetooth The HP bt300 Bluetooth ® wireless printer adapter (Model: Q3395A) The HP bt300 Bluetooth wireless printer adapter goes into the camera port on the front of the printer and lets you use Bluetooth wireless technology for printing. See the documentation that came with the adapter and the on[...]

  • Page 35

    Supported file formats The printer can recognize and print the following file formats directly from the memory card: JPEG and uncompressed TIFF. If a digital camera saves photos and video clips in other file formats, save the files to a computer and print them using a software application. For more information, see the onscreen HP Photosmart Printe[...]

  • Page 36

    Memory card How to insert the memory card CompactFlash ● Front label faces up, and if the label has an arrow, the arrow points toward the printer ● Edge with metal pinholes goes into the printer first Memory Stick ● Angled corner is on the left ● Metal contacts face down ● If you are using a Memory Stick Duo ™ or Memory Stick PRO Duo ?[...]

  • Page 37

    If you are using a Windows computer a. Select Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard . b. Follow the onscreen prompts. Note The memory card also appears in Windows Explorer as a removable drive. You can open it and drag photos from the card to any location on your computer. If you are using a Macintosh a.[...]

  • Page 38

    using the 1 photo borderless layout, the actual size of the prints will vary according to the size of paper you load in the printer, as shown in the following table. Note The printer may rotate the photos to fit the layout. Layout Paper size (photo size) 1 photo borderless The photo fills the page to match the paper size. 1 photo per page, bordered[...]

  • Page 39

    Layout Paper size (photo size) 13 x 18 cm (84.1 x 120.6 mm) Hagaki (68 x 93.6 mm) L (58.7 x 82.5 mm) 3 photos per page 3.5 x 5 inches (1.5 x 2.25 inches) 4 x 6 inches (1.75 x 2.625 inches) 5 x 7 inches (2.25 x 3.375 inches) 8 x 10 inches (3.33 x 5 inches) 8.5 x 11 inches (4 x 6 inches) 11 x 14 inches (5 x 7.5 inches) 13 x 19 inches (6 x 9 inches) A[...]

  • Page 40

    Layout Paper size (photo size) 9 photos per page 3.5 x 5 inches (1 x 1.375 inches) 4 x 6 inches (1.125 x 1.5 inches) 5 x 7 inches (1.5 x 2 inches) 8 x 10 inches (2.25 x 3 inches) 8.5 x 11 inches (2.5 x 3.25 inches) 11 x 14 inches (3.25 x 4.25 inches) 13 x 19 inches (4 x 6 inches) A6 (30.7 x 40.5 mm) A4 (64 x 84 mm) A3 (88.9 x 120.6 mm) 10 x 15 cm ([...]

  • Page 41

    Improving photo quality The printer lets you improve the brightness or contrast of any photo printed from a memory card. These print settings do not change the original photo. They only affect printing. Problem How to correct it Photos with poor brightness 1. Press Menu . 2. Press until Digital Flash appears, then click . 3. Press until On appears,[...]

  • Page 42

    If you want to… Follow these steps: paper tray you want to use is loaded with the correct paper. 2. Press or to display the index number of the photo you want to print, then press . You can repeat steps 1 and 2 to select more photos. 3. Press Print . Print all photos on the memory card Before you begin, make sure that the memory card is inserted [...]

  • Page 43

    If you want to… Follow these steps: Stop printing To stop a print job in progress, press Cancel . Printing photos from a digital camera You can print photos by connecting a PictBridge digital camera directly to the camera port of the printer with a USB cable. If you have a digital camera with Bluetooth wireless technology, you can insert the opti[...]

  • Page 44

    2. Insert the HP Bluetooth ® wireless printer adapter into the camera port on the front of the printer. The light on the adapter will flash when the adapter is ready to receive data. 3. Follow the instructions in the documentation that came with the digital camera to send photos to the printer. Printing from other Bluetooth devices You can also pr[...]

  • Page 45

    7 Care and maintenance The HP Photosmart 8700 series printer requires very little maintenance. Follow the guidelines in this section to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean[...]

  • Page 46

    cartridge contacts. For more information, see Manually cleaning the print cartridge contacts . Note If a cartridge has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours. Manually cleaning the print cartridge contacts If you use the printer in a dusty envir[...]

  • Page 47

    1 Image print quality . If the lined bars look good, photos should print well. 2 Ink nozzle quality . If there are white streaks in the solid bars on this page, try cleaning the print cartridge. For more information, see Automatically cleaning the print cartridges . 3 Estimated ink level . This indicator shows how much ink is left in the print cart[...]

  • Page 48

    Downloading the software (Windows) Note Make sure you are connected to the Internet before you use HP Software Update. 1. From the Windows Start menu, select Programs (in Windows XP, select All Programs ) > Hewlett-Packard > HP Software Update . The HP Software Update windo w opens. 2. Click Check Now . HP Software Update searches the HP web [...]

  • Page 49

    Storing photo paper ● Store the photo paper in its original packaging or in a resealable plastic bag. ● Store the packaged photo paper on a flat, cool, and dry surface. ● Return unused photo paper to the plastic bag. Paper left in the printer or exposed to the elements may curl. Handling photo paper ● Always hold photo paper by the edges to[...]

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    Chapter 7 46 HP Photosmart 8700 series[...]

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    8 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This chapter answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● Printer software installation problems ● Printer hardware problems ● Printing problems ● Error [...]

  • Page 52

    Solution From the Windows Start menu, select Run . Click Browse , then navigate to the CD drive where you inserted the HP Photosmart CD. Double-click the setup.exe file. The Found New Hardware Wizard opens but doesn’t recognize the printer (Windows only) Cause You may have connected the USB cable before completing the software installation. Solut[...]

  • Page 53

    Solution ● Check the printer screen for instructions. If a digital camera is connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions. ● Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. Turn on the pri[...]

  • Page 54

    Solution The printer may make noises after long periods of inactivity (approximately 2 weeks) or when its power supply has been interrupted and then restored. This is normal operation. The printer is performing an automatic maintenance procedure to ensure it produces the best quality output. Printing problems Note Before contacting HP Customer Care[...]

  • Page 55

    Solution Always extend the Out tray extension when you print. The printout is rippled or curled Solution The project you are printing uses a larger amount of ink than normal. Print the project from a computer, and use the printer software to lower the ink saturation level. See the onscreen HP Photosmart Printer Help for more information. The docume[...]

  • Page 56

    ● You may not have any paper in the Main tray, front feed slot, or rear feed slot. Check that the paper is loaded correctly. For paper-loading instructions, see Loading your paper . ● If the paper jammed while printing, try the following: – Turn off the printer, then unplug it from the power source. Clear the printer of any paper obstructing [...]

  • Page 57

    Solution ● You may be printing in Ink-Backup Printing Mode. The printer enters Ink- Backup Printing Mode when one of the print cartridges is missing. Replace the missing cartridge. For more information, see Inserting print cartridges . ● One of the print cartridges may be running out of ink. If a cartridge is running low on ink, replace it. For[...]

  • Page 58

    control panel. This can cause clipping of the photo or change its size ratio in unexpected ways. Solution Print the photo from the computer to avoid this distortion. Error messages Note Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www. h p. co m / support . The name of HP’s[...]

  • Page 59

    not work, go to www.hp.com/support or contact HP Customer Care. The name of HP’s support services may vary by country/region. Error message: Paper size mismatch Cause The size of the paper in the paper tray does not match the photo size selected to print. Solution Load a paper size that matches the photo size selected to print. For paper-loading [...]

  • Page 60

    Solution You have inserted a print cartridge that does not work with the printer. Replace the cartridge with one that is compatible with the printer. For more information, see Inserting print cartridges . Error message: Color Cartridge is not installed correctly. Please remove and reinsert it. —OR— Photo Cartridge is not installed correctly. Pl[...]

  • Page 61

    Error message: Cartridge service station is stuck. Solution There is an obstruction blocking the path of the cartridge service station. The print cartridge service station is located beneath the print cartridge cradle when the printer is in an inactive state. Follow these steps to clear the obstruction: 1. Lift the top cover to access the print car[...]

  • Page 62

    Solution ● Save the files to the computer and access them from there. ● If this does not work, use a new memory card or reformat the memory card using the digital camera. Any photos on the memory card will be lost. ● If this does not work, the photo files may be damaged or unreadable. Before you contact HP Customer Care, try another memory ca[...]

  • Page 63

    Solution The printer has two or more different types of memory cards inserted simultaneously or a memory card inserted and a digital camera connected to the camera port at the same time. Remove memory cards or disconnect the camera until only one card is in the printer or one camera is connected. Error message: Card was removed. Job was cancelled. [...]

  • Page 64

    Solution The memory card has been inserted upside down. Remove the memory card and reinsert it with the gold contacts facing down. For more information, see Inserting a memory card . Computer printing errors Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at ww w.hp.com /support . [...]

  • Page 65

    9 HP Customer Care Note The name of HP’s support services may vary by country/region. If you have a problem, follow these steps: 1. Check the documentation that came with the printer. – Quick Start booklet or Setup Guide : The HP Photosmart 8700 series printer comes with setup instructions that explain how to set up the printer and install the [...]

  • Page 66

    and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period. Western Europe : Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/su[...]

  • Page 67

    ww w .hp.com/support Aus tralia Aus tralia (out-o f-war ranty) Brasil Brasil (Sao P aulo) 800 1 71 Canada Chile Colombi a (Bogota) Costa R ica Česká rep ublika Ecuad or (An di na tel ) Ecu ador (P acifitel) Guatemala Ma gyaror szág India Indonesia 1300 7 21 147 1902 910 910 021-38 81-4518 280 2 4098 Mex ico (Mexi co City) New Z ealand 22 404 7 4[...]

  • Page 68

    Placing a call Call HP Customer Care while you are near the computer and printer. Be prepared to provide the following information: ● Printer model number (located on the front of the printer). ● Printer serial number (located on the bottom of the printer). ● Computer operating system. ● Version of printer driver: – Windows PC: To see the[...]

  • Page 69

    a Networking The instructions in this section describe how to install the HP Photosmart 8700 series printer in an ethernet (wired) network. A wired setup allows the printer to communicate to computers through a router, hub, or switch. Broadband Internet access is required in order to take full advantage of the printer feature set. Note For USB inst[...]

  • Page 70

    Networked devices connect to each other through a central device. The most common types include: ● Hubs : A simple, inexpensive network device that lets several computers communicate with each other or share a common printer. Hubs are passive. They only provide a way for communication to flow between other devices. ● Switches : Switches are sim[...]

  • Page 71

    To connect the printer to the network 1. Connect the ethernet cable to the back of the printer. Ethernet connection on the back of the printer 2. Connect the ethernet cable to an empty port on the hub, router, or switch. After you finish connecting the printer to the network, install the printer software. You cannot print from a computer until you [...]

  • Page 72

    already connected the printer to the network with an ethernet cable before you begin the installation. Note The printer software must be installed as described in this section on every networked computer from which you want to print to the HP Photosmart 8700 series printer. After the installation, printing is identical to printing through a USB con[...]

  • Page 73

    Installing the printer software on a Macintosh Note Set up the printer as indicated in the setup instructions that came in the box. Installation time can take 3-4 minutes depending on your operating system, the amount of available hard drive space, and the processor speed of the Macintosh. Make sure you have already connected the printer to the net[...]

  • Page 74

    3. Open a web browser and enter the IP Address to access the embedded web server in the printer. For more information on the embedded web server, see Using the embedded web server . 4. Click the Networking tab. 5. Click mDNS in the Applications area on the left. 6. Enter a unique name (63 characters or less) in the mDNS Service Name box. 7. Click A[...]

  • Page 75

    b Specifications This section lists the minimum system requirements for installation of the HP Photosmart printer software, and provides selected printer specifications. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft ® Windows 98, 2000 Professional, ME, XP Home, and XP Professional Mac ® OS X 10.1.5 [...]

  • Page 76

    Category Specifications Width : 643 mm (25.3 inches) Depth : 398 mm (15.7 inches) Environmental specifications Recommended during operation : 0–45° C (32–113° F), 20–80% RH Maximum during operation : 5–40° C (41–104° F), 5– 95% RH Storage temperature range : -30–65° C (22–149° F) Image file formats JPEG Baseline TIFF 24-bit RG[...]

  • Page 77

    Category Specifications Secure Digital Memory Sticks xD-Picture Card Memory card-supported file formats Printing: See Image file formats earlier in table. Saving: All file formats Paper trays Main tray 76 x 127 mm to 330 x 483 mm (3 x 5 inches to 13 x 19 inches) Front feed slot 10 x 15 cm (4 x 6 inches) to 330 x 483 mm (13 x 19 inches) Rear feed sl[...]

  • Page 78

    Category Specifications Print cartridges HP Gray Photo HP Color Photo HP Tri-color HP Black HP Blue Photo Note The cartridge numbers you can use with this printer appear on the back cover of the printed HP Photosmart 8700 series User's Guide . If you have already used the printer several times, you can find the cartridge numbers in the HP Phot[...]

  • Page 79

    A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HP's limited warranty applies only to a f[...]

  • Page 80

    Appendix c 76 HP Photosmart 8700 series[...]

  • Page 81

    Index A aligning print cartridges 14, 43 alignment page 43 B black-and-white photos 13 Bluetooth connecting to printer 29 wireless printer adapter 30 borderless prints printing from a c o mp u t e r 27 printing from the control panel 37 buttons 6 C cameras Bluetooth 39 connecting to printer 29 PictBridge 39 port 4 printing from 39 care and maintena[...]

  • Page 82

    saving to computer 32 selecting for print 36 supported file formats 31, 72 PictBridge cameras camera port 39 print cartridge protector 15 print cartridges aligning 43 choosing 13 cleaning 41 cleaning contacts 42 ink level, checking 14 ink-backup printing mode 14 inserting 14 numbers. See back cover of this guide replacing 14 storing 15, 45 testing [...]

  • Page 83

    Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● This device may not cause harmful interference, and ● This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.21 of the F[...]