HP (Hewlett-Packard) 600 manual

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Table of contents for the manual

  • Page 1

    HP Sto r age W or ks 6 00 Modular D isk S y s tem Us er Guide Abstract This gu ide d escr ibes id entifi cation , oper ati ons, s etup, conf igurat ion an d util ities, trou blesh ootin g, re gulat ory notices , spe cific ation s, and tec hnic al support. This gui de is for a n experienc ed servic e tech nician. HP assum es you are qu alif ied in t[...]

  • Page 2

    © Copyright 2009 , 2011 Hewlett - Packar d Deve lopme nt Com pany , L. P. The informa tion contained herein is subj ect to change without notice. The o nly warranties for HP products and servic es are set forth i n the express warran ty st atemen ts accompan yin g such pro ducts and s ervic es. Not hing here in sh ould be con strued as const ituti[...]

  • Page 3

    Contents 3 C ontents Component identification ............................................................................................................... 5 F ront panel components ................................................................................................................................ 5 Front panel LEDs and but ton ......[...]

  • Page 4

    Contents 4 Change contr ol a nd pro active notificat ion .......................................................................................... 27 Care Pack ....................................................................................................................................... 27 Trouble shooti ng ................................[...]

  • Page 5

    Compo nent ident ifica tion 5 C ompo nent ide ntif i catio n F ront pane l components Item Description 1 Drawer 1 2 Drawer 1 diagnostic cable access (For use by authoriz ed HP pers onnel onl y) 3 Drawer 2 4 Drawer 2 diagnostic cable access (For use by authorized HP pers onnel onl y)[...]

  • Page 6

    Compo nent ident ifica tion 6 F ront pane l LEDs and button Item Description Status 1 Hard driv e LEDs Normal mode (UID LED is solid) Green = The drive is online, but is not currently active. Flashing irregularly green = The drive is activ e and it i s operatin g normally. Flashing green (1 Hz) = Do not remove the drive. Removing the drive may term[...]

  • Page 7

    Compo nent ident ifica tion 7 Item Description Status 1 Hard driv e LEDs Drive loc ate mode (UID L ED is flas hing) Green = The drive has been selected by a manag ement appl ication and it is operating n ormally. Flashing amber (1 Hz) = The drive is not select ed and is i ndicat ing a predic tive failur e. Flashing amber/green = The drive has been [...]

  • Page 8

    Compo nent ident ificati on 8 Item Description 2 Power On/UID 2 status panel 3 Fan modul e 1 (Drawer 2) 4 Primary I/O module (Drawer 2) 5 SAS port 1 connec tor 6 SAS port 2 connec tor 7 Power suppl y 3 8 UID 1 status panel 9 Fan modul e 1 (Drawer 1) 10 Primary I/O module (Drawer 1) 11 SAS port 1 connec tor 12 SAS port 2 connec tor 13 SAS port 1 con[...]

  • Page 9

    Compo nent ident ifica tion 9 Item Description Status 2 Internal Health LED Green = System health is good. Off = System is off. 3 GSI LED* Amber = Enclosure r equires service chec k: I/O, fan and pow er supply LEDs, and AC power c ables to powe r suppli es. Off = Enclosure is func tioning normally. 4 UID button/LED ( Drawer 2) Blue = UID LED is ena[...]

  • Page 10

    Compone nt ident ificatio n 10 D evice bay ID numbers S AS and SATA hard drive LEDs Item Description 1 Fault/UID LED (ambe r/blue) 2 Online LED (gree n)[...]

  • Page 11

    Compone nt ident ificatio n 11 S AS and SATA hard drive LED combinations Online/activity LED (gr een) Fault/UID L ED (amber/blue) Inte rpret ation On, off, o r flash ing Alternati ng am ber and blue The drive has failed, or a predictive failure alert has b een received for this drive; it also has been selected by a management applicati on. On, off,[...]

  • Page 12

    Operati ons 12 Oper ations Impo rt ant Safety Inform ation Before installing this product, read the Important Safety Information do cument provided. F irmware update Before configuring and using the MDS600, be sure that the MDS600 and all other devic es in the SA S fabric are running the latest compatible versions of firmware. If the MDS600 is dire[...]

  • Page 13

    Operati ons 13 To power up t he MDS600: 1. Complete server hardware installation an d cabling. See the server blade documentation. 2. Conn ect the SAS cables and power co rds to the MDS600. 3. Press and hold the Power On/Standby button. Wait and o bserve the system power LED and system fans. When the MDS600 powers u p, the system power LED illumi n[...]

  • Page 14

    Setup 14 Se tup S pace and airflo w requirement s To allow for servicing and ad equate airflow, observe the following space and airflo w requirements when deciding where to install a rack: • Leave a min imum clearance of 63.5 cm (25.0 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30.0 in) behin d the rack. • Leave a minimu[...]

  • Page 15

    Setup 15 performs an emergency shutdo wn of the hard dr ive bays within a drawer i f the temperatu re exceeds this lim it for greater th an 3 minutes. To rec over the system, AC p ower cycle the MDS60 0. CAUTION: To r educe the ris k of damage to the equipment when installing third - party options: • Do not permit optional equipment to impede air[...]

  • Page 16

    Setup 16 R ack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks a re extend ed to the floo r. • The full weight of the rack r ests on the lev eling jacks. • The stabilizing feet are attached to the rack if it is a single - rack installation. • The racks are coupled togeth[...]

  • Page 17

    Setup 17 CAUTION: Always plan the rac k installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. CAUTION: HP has not tested or validated the MDS600 with any t hird - party racks. Before installing the MDS 600 in a third - party rack, be sure t[...]

  • Page 18

    Setup 18 WARNING: Th e HP MDS600 Dis k System is very hea vy. To r educe the risk of per sonal inju ry or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Remove all instal led HP MDS60 0 Disk System comp onents fr om thei r HP MDS600 Di sk Systems before i nstal[...]

  • Page 19

    Setup 19 • Hard drives are sen sitive to excess vibrati on. Use care wh en opening and c losing the drawer . • A RAID 1 mirror requires an ev en number of hard drives. • Drives that will be configured within an array should be t he same capacity to provide the greates t storage space ef ficiency. NOT E: ACU does not support mixing S AS and SA[...]

  • Page 20

    Setup 20 CAUTION: To prevent improper cooling and thermal damage, do not operate the M DS600 for an extended period of time with the drawer open. CAUTION: To prevent improper co oling and thermal damage, do not operate the MDS600 unless all bays are populated with either a component or a blank. 4. Remove the hard drive blank. 5. Prepare the hard dr[...]

  • Page 21

    Setup 21 6. Install the hard drive. WARNING: Pinch hazard — Keep hands out of front and rear o f chassis whe n closing hard driv e drawers. 7. When all drives have been installed, close the hard driv e drawer. I nstalling the I/O module 1. Be sure the h ard drive draw er is closed all the way . 2. Release the I/O blank handle. 3. Push the I/O bla[...]

  • Page 22

    Setup 22 6. Push the I/O handle up. Be sure the I/ O module is fully seate d and the I/O module handle is in the locked position. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank re moved. When removing an active component, replace it with a blank. To install the second I/O[...]

  • Page 23

    Setup 23 For a co mplete list of supported c ables, see the Qu ickSpecs on t he HP website ( http://www.hp.com/go/mds600 ). P ower cords The power cord should be appr oved for use in your country. The power cord m ust be rated for the produc t and for the voltage and current marked on the electrical r atings label of the product. The voltage and cu[...]

  • Page 24

    Configuration and utilities 24 C onf igur ati on and utilitie s C onfiguration too ls A rray C onfiguration U tility NOT E: ACU does no t support mixing S AS and SATA drives in the same logical v olume. ACU is a bro wser - based utility with the following features: • Runs as a local application or remote service • Supports online array capacity[...]

  • Page 25

    Configuration and utilities 25 S mart Com ponents for R OM Fla sh To update the firmware on the s erver, controller, hard drives , or enclosure use Smart Components. These co mponents are available on the Firmware Maintenance CD. A more recent version of a parti cular component might be available on the support page of the HP website ( http://www .[...]

  • Page 26

    Configuration and utilities 26 • From within Survey Utility • From with in operating system - specific IML viewers o For NetWare: IML Viewer o For Wind ows®: IML Viewer o For Linux: IML Viewer Applica tion • From within the iLO 2 or lat er user interface • From within HP Insight Diagnostics For more information, see the M anagement CD in t[...]

  • Page 27

    Configuration and utilities 27 K eeping the system cu rrent C hange cont rol and proactive notifica tion HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial pro ducts. For more information, refer t o the HP website ( http: //www.hp.com/go/pcn ). [...]

  • Page 28

    Troubleshooting 28 T r oubleshooting W hen the M DS600 does not p ower up If the MDS600 does no t power up: 1. Ensure tha t the MDS600 is co nnected to a wo rking AC source. 2. E nsure that the power source is working properly: o Check the sta tus using the s ystem power LED on the rea r panel (" Rear panel LEDs a nd buttons " on page 8 )[...]

  • Page 29

    Troubleshooting 29 Issue Possible reasons Possible solutions I/O LED is amber • The I/O module might not be inse rted properly, i t mig ht have a damaged conn ector, or it might have f ailed. • Be sure t hat the I /O module is undamaged and is fully seate d. • Be sure that all pins on the connectors and componen ts are straight. • Contact a[...]

  • Page 30

    Troubleshooting 30 Status code Act ion 9 = Standby heartbeat failur e Replace the I/O m odule that has an amber LED. If no I/O module has an am ber LED, replace one I/O module then wait 3 0 seconds. If the GSI LED is still amber, replace the other I/O m odule. AC power cycl e the MDS600. If repla cing the I/O modules does not resolve the issue, rep[...]

  • Page 31

    Troubleshooting 31 CAUTION: When fault tolerance is compromised, data loss can occur . Howeve r, it may be possible to r ecover the data. F or more infor mation, see " Recovering from compromi sed fault tolerance (on page 31 )." If more drives fail than the f ault - tolerance method can manage, fault tol erance is compromised, and the log[...]

  • Page 32

    Troubleshooting 32 • Do not remove a second drive from an array until the first faile d or missing drive has been rep laced and the rebuild process is complete. (The re build is complete when the online LE D on the front of the drive stops blinking.) Excepti ons: o In RAID 1+0 confi gurations, any drives that are not mirr ored to other removed or[...]

  • Page 33

    Troubleshooting 33 F ailure of anothe r drive during rebu ild If a non - correctable read error occurs on another physical driv e in the array d uring the reb uild process, the Online LED of the replacement driv e stops blinking and the rebuild abnormally te rminates. If this situ ation occurs, r eboot the server. The system ma y temporarily become[...]

  • Page 34

    Regulatory compliance notices 34 R e gulator y compliance noti ces R egulator y compliance identif ication number s For the purpo se of regulatory compliance certificati ons and identification, this product has been assigned a unique regulatory model number. The regulatory model num ber can be found on the product nameplate label, along with all re[...]

  • Page 35

    Regulatory compliance notices 35 • Hewlett - Packard C ompany P. O. Box 6920 00, Mail St op 530113 Houston , Texas 77269 - 2000 • 1- 800 - HP - INV ENT (1 - 800 - 4 74 - 6836). (For continuous quality improv ement, calls may be recorded or moni tored.) For questions regarding this FCC dec laration, contact us by mail or telephone: • Hewlett -[...]

  • Page 36

    Regulatory compliance notices 36 • Hewlett - Packard C ompany P. O. Box 6920 00, Mail St op 510 101 Houston , Texas 77269 - 2000 • 1281 - 514 - 33 33 To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC r equires the user to be notified that any chan ges or modification s made to th[...]

  • Page 37

    Reg ulatory compliance not ices 37 For non - telecommunications products and for EU harmonized telecommunicati ons products, such as Bluetooth ® within power cl ass bel ow 10mW. For EU non - harmonized telecommunic ations products (If applicable, a 4 - digit notified body number is inserted betwe en CE and !). Please refer to the regulatory label [...]

  • Page 38

    Regulatory compliance notices 38 J apanese no tice B SMI notice K orean notice Class A equipment Class B equipment[...]

  • Page 39

    Regulatory compliance notices 39 C hinese noti ce Class A equipment V ietnam compliance marking notice This marking is for applicable products only. U kraine notice P ower cord statement for Jap an[...]

  • Page 40

    Electrostatic discharge 40 E lectr os tati c disc har ge P reventing electrostatic discharge To prevent dama ging the sys tem, be aware o f the precau tions you need t o follow when setting up the sy stem or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static - sensiti ve devic[...]

  • Page 41

    Specifica tions 41 S pec if i cations E nvironment al specifi cations Specification Val ue Tempera ture ra nge* Operati ng 10 ° C to 35 ° C (50 ° F to 95 ° F) Maximu m rate o f change is 10 º C/hr (50º F /hr) Storage - 30°C to 60°C ( - 22°F to 140° F) Max imum rat e of change is 20 º C/hr (6 8º F/hr ) Relative humidity** Operati ng 10% [...]

  • Page 42

    Technica l support 42 T e c hni cal support B efore you contact HP Be sure to have the following information av ailable before you call HP: • Technical support registration number (if applicable) • Pro duct serial number • Product model name and number • Product identification number • Applicabl e error messages • Add- on boards or hard[...]

  • Page 43

    Technica l support 43 • Optional — Parts for which customer self repair is optional. These parts are also designed for cu stomer self repair. If, howeve r, you require that HP replace them for you, there may or may not be additiona l charges, depending on the type of warranty service designated for your product. NOTE: Some HP part s are not des[...]

  • Page 44

    Technica l support 44 R ipar a zi one da par te de l c li en te Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numero si componen ti che possono essere riparati di rettamente dal client e (CSR, Custo mer Self Repair). Se in fase di d iagnosti ca H[...]

  • Page 45

    Technica l support 45 CSR - Teile w erden abhängig von der Verfügb arkeit und vom Li eferziel am fol genden Geschä ftstag gelief ert. Für bestim mte Standorte ist ei ne Lieferung am sel ben Tag oder i nnerhalb von vier St unden gegen einen Aufpreis verfü gbar. Wenn Sie Hi lfe benötigen, können Sie das HP tec hnische Support Center anrufen un[...]

  • Page 46

    Technica l support 46 Para obtener más información acerca del pro grama de Reparaciones del propio cliente de HP, póngase en contac to con su proveedor de servicios l ocal . Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente ( http://www.hp. com/go/selfrepair ). C ustomer Sel f Repai r Veel onderdelen in[...]

  • Page 47

    Technica l support 47 Opcional – P eças cujo reparo fei to pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSE RVAÇÃO: Algum as peças[...]

  • Page 48

    Technica l s upport 48[...]

  • Page 49

    Technica l support 49[...]

  • Page 50

    Acronyms and abbrev iation s 50 A c r on y ms and abbr e v iati o ns ACU Array Configuration Utility ADG Advanced Data Guarding (also known as RAID 6) ADU Array Diagnostics Utility CPQONLIN NetWare Online Array Configuration Utility GSI global service indicator iLO 2 Integrated Lights - Out 2 IML Integrated Management Log ORCA Option ROM Configurat[...]

  • Page 51

    Index 51 7 7- segment display 29 A ACU (Array Configuration Utility) 24 ADU (Array Diagnostic Utility) 26 airflow requirements 14 authori zed reseller 42 automatic data recovery (rebuild) 32 B BSMI notice 38 buttons 5 C cables 36 cables , FCC compliance 36 cables, supported 22 cabling 22 cabling guidelines 22 Canadian notices 36 Care Pack 27 Change[...]

  • Page 52

    Index 52 J Japanese notic e 38 K Korean notices 38 L LED behavior 28 LED, 7 - segment di splay 8 LED, heartbeat 6, 8 LED, system fau lt 6, 8 LED, system power 8 LED, UID 6 LEDs 5, 8, 10 LEDs, fan 8 LEDs, fron t panel 6 LEDs, hard drive 10 LEDs, I/O mod ule 8 LEDs, power su pply 8 LEDs, rear pan el 8 LEDs, tr oubleshooting 11, 28 M maintenance guide[...]