HP (Hewlett-Packard) 5700 Series manual

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Table of contents for the manual

  • Page 1

    HP Deskjet 5700 Series User's Guide[...]

  • Page 2

    Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are[...]

  • Page 3

    Contents 1 HP Deskjet 5700 series printer ........... ........... ............ ......... ............. .......... ......... 3 2 Special features .............. ................ ............. ............... ................ ................ .........4 3 Getting started .. ................ ................ ................ ................ .........[...]

  • Page 4

    Selecting a print quality ........................................................................................ 44 Setting the page order ..... ............. ........... ............. .......... ........... ............. .......... ...44 Printing multiple pages on a single sheet of paper ............. .................... .............45 Print p[...]

  • Page 5

    1 HP Deskjet 5700 series printer To find an answer to a question, select one of the following topics: ● Special features ● Getting started ● Connecting to the printer ● Printing photos ● Printing other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Supplies ● Specifications ● Environmental inf[...]

  • Page 6

    2 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: ● Borderless printing : Use the entire page surface when printing photos and brochures with the borderless printing feature. ● Six-ink upgradeable printing : Enhance photo printing with a photo print cartridge (purchased[...]

  • Page 7

    3 Getting started ● Printer features ● Buttons and lights ● Paper trays ● Print cartridges ● Ink-backup mode ● Automatic Paper-Type Sensor Printer features The HP printer has several features to make printing easier and more efficient. 1 Buttons and lights 2 Print Cartridge Status lights 3 Paper trays User's Guide 5[...]

  • Page 8

    1 Automatic Paper-Type Sensor 2 Print cartridges 3 Ink-backup mode 1 USB port Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer. The printer buttons are located on the control panel on the front of the printer. Cha[...]

  • Page 9

    1 Control panel 2 Power button and light 3 Print Cancel button 4 Print Cartridge Status lights 5 Resume button and light Power button and light Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button. 1 Power button The Power light flashes when the printer is process[...]

  • Page 10

    1 Print Cancel button 2 Resume button and light Print Cancel button Pressing the Print Cancel button cancels the current print job. Resume button and light The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. Print Cartridge Stat[...]

  • Page 11

    1 The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle. – The light is on and solid when the tri-color print cartridge is low on ink. – The light flashes when the tri-color print cartridge needs to be serviced. 2 The right status light represents the black or the photo[...]

  • Page 12

    3 Pull out the Out tray extension. In tray The In tray holds paper or other media. Adjust the paper guide to print on different sizes of media. 1 In tray 2 Paper guide Out tray Printed pages are deposited in the Out tray. Chapter 3 10 HP Deskjet 5700 Series[...]

  • Page 13

    1 Out tray Raise the Out tray to load paper or other media. Lower the Out tray before printing. To prevent paper from falling out of the Out tray, pull out the Out-tray extension. If you are printing in the FastDraft mode, unfold the Out-tray extension stop. 1 Out-tray extension 2 Out-tray extension stop Folding the paper trays Follow these steps t[...]

  • Page 14

    4 Raise the Out tray. 5 Raise the In tray. Print cartridges Three print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge For information about printing with the print cartridges, see Using print cartridges . For information about buying new print cartridges, see Replacing print car[...]

  • Page 15

    Using print cartridges The print cartridges can be used in the following ways: Everyday printing Use the black and tri-color print cartridges for everyday print jobs. Quality color photos For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and install a photo print cartridge. The phot[...]

  • Page 16

    ● Ink-backup mode output ● Exiting ink-backup mode Ink-backup mode output Printing in ink-backup mode slows the printer and affects the quality of printouts. Installed print cartridge Result Black print cartridge Colors print as grayscale. Tri-color print cartridge Colors print but black is grayed and is not a true black. Photo print cartridge [...]

  • Page 17

    4 Connecting to the printer ● USB ● Networking USB The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. Note A USB cable might not be packa[...]

  • Page 18

    5 Printing photos The printer software offers several features that make printing digital photos easier and improve photo quality. Learn how to perform the following tasks: ● Print a borderless photo . ● Print a photo with a border . ● Use the HP digital photography options to touch up photos. ● Use the photo print cartridge for great color[...]

  • Page 19

    If you are using photo paper with a tear-off tab, verify that the tab is pointing away from the printer. 5 Slide the paper guide firmly against the edge of the paper stack. 1 Small photos 2 Large photos 6 Lower the Out tray. Printing Note If your software program includes a photo printing feature, follow the instructions that are provided with the [...]

  • Page 20

    Printing photos with a border ● Guidelines ● Preparing to print ● Printing Guidelines ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper. ● Do not exceed the In tray capacity: 30 sheets of photo paper. Preparing to prin[...]

  • Page 21

    2 On the Printing Shortcuts tab, select Photo printing-w ith white borders , and then select the following options: – Print quality : Normal , Best , or Maximum dpi – Paper size : An appropriate photo paper size – Paper type : An appropriate photo paper type – Orientation : Portrait or Landscape 3 Set the HP digital photography options as a[...]

  • Page 22

    1 Red eye removal : Click On to remove or reduce red-eye in the photo. 2 Contrast enhancement : Adjust the contrast to your preference. Click Automatic to allow the printer software to balance the contrast automatically. 3 Digital flash : Adjust the exposure in dark areas of photos to bring out detail. Click Automatic to allow the printer software [...]

  • Page 23

    The photo print cartridge can be purchased separately if it is not included with your printer. ● Installing the photo print cartridge ● Using the photo print cartridge ● Storing the photo print cartridge Installing the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then insta[...]

  • Page 24

    The 4800 x 1200 optimized dpi is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer software, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). If a photo print cartridge is also installed, the print quality i[...]

  • Page 25

    4 After specifying the color settings, click OK . 5 Select any other print settings that you want, and then click OK . Color management Color management defines the range of colors that can be printed. The printer software translates the colors of your photo from the current color settings to the color management option that is selected. Follow the[...]

  • Page 26

    Exif Print Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photos. When a photo is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in the ima[...]

  • Page 27

    Note For higher-quality photos, use HP Premium Plus Photo Paper and set the print quality to Best or Maximum dpi . User's Guide 25[...]

  • Page 28

    6 Printing other documents E-mail Letters Documents Envelopes Brochures Greeting cards Postcards Transparencies Labels Index cards Booklets Posters Iron-on transfers Printing tips : Minimize your cost and effort while maximizing the quality of your printouts with printing tips . Printer software : Learn about the printer software . E-mail ● Guide[...]

  • Page 29

    5 Lower the Out tray. Printing 1 Open the Printer Properties dialog box. 2 On the Printing Shortcuts tab, select General everyday printing or Fast/ economical printing , and then specify the following print settings: – Paper size : An appropriate paper size – Paper type : Automatic or Plain paper 3 Click OK . Use the What’s This? help to lear[...]

  • Page 30

    5 Lower the Out tray. Printing 1 Open the Printer Properties dialog box. 2 On the Printing Shortcuts tab, select Presentation printing , and then specify the following print settings: – Paper size : An appropriate paper size – Paper type : Automatic or Plain paper 3 Select any other print settings that you want, and then click OK . Use the What[...]

  • Page 31

    1 Letter or A4 paper 5 Lower the Out tray. Printing 1 Open the Printer Properties box. 2 On the Printing Shortcuts tab, select General everyday printing , and then specify the following print settings: – Paper size : An appropriate paper size – Paper type : Automatic or Plain paper 3 Select the following print settings: – Print Quality – Tw[...]

  • Page 32

    4 Push the envelopes into the printer until they stop. 5 Slide the paper guide firmly against the edge of the envelope stack. 6 Lower the Out tray. Printing 1 Open the Printer Properties dialog box. 2 Click the Paper/Quality tab, and then select the following print settings: – Size is : An appropriate envelope size – Type is : Automatic or Plai[...]

  • Page 33

    5 Lower the Out tray. Printing borderless brochures 1 Open the Printer Properties dialog box. 2 Click the Paper/Quality tab. 3 Select a paper size in the Size is drop-down list. 4 Select a brochure paper or other paper type in the Type is drop-down list. Do not select Automatic Note Not all paper sizes and types are available for borderless printin[...]

  • Page 34

    ● Preparing to print ● Printing Guidelines ● Unfold prefolded cards, and then place them in the In tray. ● For great results, use HP Greeting Card Paper. ● Do not exceed the In tray capacity: 20 cards. Preparing to print 1 Raise the Out tray, and then remove all paper from the In tray. 2 Slide the paper guide all the way to the left. 3 Fa[...]

  • Page 35

    Guidelines ● Use only cards that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer. ● Do not exceed the In tray capacity: 30 cards. Preparing to print 1 Raise the Out tray. 2 Slide the paper guide all the way to the left. 3 Place the cards in the In tray, as far to the rig[...]

  • Page 36

    Preparing to print 1 Raise the Out tray, and then remove all paper from the In tray. 2 Slide the paper guide all the way to the left. 3 Place the transparencies in the In tray. The side to be printed on should face down and the adhesive strip should face up and toward the printer. 4 Carefully push the transparencies into the printer until they stop[...]

  • Page 37

    Preparing to print 1 Raise the Out tray, and then remove all paper from the In tray. 2 Slide the paper guide all the way to the left. 3 Fan the edges of the label sheets to separate them, and then align the edges. 4 Place the label sheets in the In tray with the label side facing down. 5 Push the sheets into the printer until they stop. 6 Slide the[...]

  • Page 38

    The side to be printed on should face down and the short edge should point toward the printer. 4 Push the cards into the printer until they stop. 5 Slide the paper guide firmly against the edge of the cards. 6 Lower the Out tray. Printing 1 Open the Printer Properties dialog box. 2 Click the Paper/Quality tab, and then specify the following print s[...]

  • Page 39

    Guidelines Do not exceed the In tray capacity: 100 sheets of paper. Preparing to print 1 Raise the Out tray. 2 Slide the paper guide all the way to the left. 3 Place plain paper in the In tray, pushing the paper into the printer until it stops. 4 Slide the paper guide firmly against the edge of the paper stack. 5 Lower the Out tray. Printing 1 Open[...]

  • Page 40

    ● Preparing to print ● Printing Guidelines ● After the sections of a poster have been printed, trim the edges of the sheets and tape the sheets together. ● Do not exceed the In tray capacity: 100 sheets of paper. Preparing to print 1 Raise the Out tray. 2 Slide the paper guide all the way to the left. 3 Place plain paper in the In tray, pus[...]

  • Page 41

    Use the What’s This? help to learn about the features that appear in the Printer Properties dialog box. Iron-on transfers ● Guidelines ● Preparing to print ● Printing Guidelines ● Use HP Iron-on Transfers for great results. ● When printing a mirror image, the text and the pictures are horizontally reversed from what appears on the compu[...]

  • Page 42

    Printing Note If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1 Open the Printer Properties dialog box. 2 Click the Paper/Quality tab, and then specify the following print settings: – Size is : An appropriate pape[...]

  • Page 43

    7 Printing tips Save time ● Use the Printing Shortcuts tab. ● Set printer default settings for options that you often use. ● Create print task quick sets for documents that you often print. ● Print from front to back . Save money ● Use Fast/economical printing . ● Print multiple pages on a single sheet of paper . ● Print a two-sided d[...]

  • Page 44

    Use the Printing Shortcuts tab for the following print tasks: ● General everyday printing ● Photo printing–borderless ● Photo printing–with white borders ● Two-sided, duplex, printing ● Presentation printing ● Fast/economical printing Fast/economical printing Use Fast/economical printing to produce draft-quality printouts quickly. F[...]

  • Page 45

    Presentation printing Use Presentation printing to print high-quality documents, including: ● Letters ● Brochures ● Transparencies Printing in grayscale Follow these steps to print in grayscale: 1 Open the Printer Properties dialog box. 2 Click the Printing Shortcuts tab or the Color tab. Note On the Printing Shortcuts tab, select either Pres[...]

  • Page 46

    The Printer Properties dialog box appears. 2 Select the options that you want to use as the default settings. 3 Click OK . A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select Don’t show me this message again . 4 Click OK to save the new default print setting[...]

  • Page 47

    3 Select one of the following options: – Front to back : prints the first page of the document last. This setting saves time because you do not have to reorder the printed pages. It is the appropriate setting for most print jobs. – Back to front : prints the last page of the document last. 4 Select any other print settings that you want, and th[...]

  • Page 48

    3 In the Pages Per Sheet drop-down list, select the number of pages that you want to appear on each sheet of paper. 4 If you want a border to appear around each page image that is printed on the sheet of paper, select the Print Page Borders check box. 5 In the Page Order Is drop-down list, select a layout for each sheet of paper. 6 Select any other[...]

  • Page 49

    4 Select any other print settings that you want, and then click OK . Before the document prints, a preview appears. 5 Do one of the following: – Select File and then click Print to HP Deskjet to print the document. – Select File and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print th[...]

  • Page 50

    4 In the Name drop-down list, select a custom paper size name. 5 Type the paper dimensions in the Width and Length boxes. The minimum and maximum dimensions appear beneath each of the boxes. 6 Select the unit of measurement: Inches or Millimeters . 7 Click Save to save the custom paper size. 8 Click OK to exit the Custom paper size dialog box. Sele[...]

  • Page 51

    Selecting a specific paper type When printing a higher-quality document, HP recommends that you select a specific paper type. Follow these steps to select a specific paper type: 1 Open the Printer Properties dialog box. 2 Click the Printing Shortcuts tab or the Paper/Quality tab. 3 Find the appropriate drop-down list: Tab Drop-down list Printing Sh[...]

  • Page 52

    3 Click OK . Note To restore default print settings, select Default Print Settings in the Print Task Quick Sets drop-down list, and then click OK . Creating a print task quick set Follow these steps to create a print task quick set: 1 Open the Printer Properties dialog box. 2 Select the options that you want to include in the new print task. 3 Type[...]

  • Page 53

    Two-sided printing Use two-sided printing, also called duplexing , to print on both sides of the paper. Printing on both sides of the paper is not only economical, but environmentally conscious as well. Binding type Select the type of binding that you want for the two-sided document, and then follow the steps for that binding. Book binding Tablet b[...]

  • Page 54

    3 In the Print on both sides drop-down list, select Manually . 4 Select any other print settings that you want, and then click OK . The printer prints the odd-numbered pages first. 5 After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up. 6 Click Continue to print the even-numbered pages. Tablet bin[...]

  • Page 55

    3 Select the following check boxes: – Print on both sides – Flip pages up 4 Select any other print settings that you want, and then click OK . The printer prints the odd-numbered pages first. 5 After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document orientation, portrai[...]

  • Page 56

    2 Landscape 6 Click Continue to print the even-numbered pages. Resizing a document Use the printer software for either of these tasks: ● Print a document on a paper size different from the size for which it is formatted . ● Shrink or enlarge text and graphics on the printed page. Printing on a different paper size Use this feature to print a do[...]

  • Page 57

    3 Click Print document on , and then select the target paper size in the drop-down list. The target paper size is the size of the paper on which you are printing, not the size for which the document was formatted. 4 Do one of the following: Objective Action Shrink or enlarge the document to fit on the target paper size. Select the Scale to fit chec[...]

  • Page 58

    One hundred percent represents the actual size of the text and graphics. Type a number less than 100 to shrink the text and graphics. Type a number greater than 100 to enlarge the text and graphics. 4 Select any other print settings that you want, and then click OK . Watermarks Watermarks appear as background printing on documents. ● Applying an [...]

  • Page 59

    Creating or changing a w atermark Follow these steps to create or change a watermark: 1 Open the Printer Properties dialog box. 2 Click the Effects tab. 3 Click the Edit button. The Watermark Details dialog box appears. 4 Choose one of the following actions: – Click the New button. – Select an existing watermark to change. 5 Type the watermark [...]

  • Page 60

    8 Printer software ● Use the Printer Properties dialog box to select printing options. ● Use the What’s This? help to learn more about specific print settings. ● View the Device Status wi ndow for useful information about a print job. Printer Properties dialog box The printer is controlled by software that is installed on your computer. Use[...]

  • Page 61

    The following items appear: 1 Ink levels : the approximate ink level of each print cartridge. 2 Device status : the status of the printer. For example, Spooling or Printing . 3 Document properties : information about the current print job: – Document : name of the document that is currently printing. – Print quality : print quality setting that[...]

  • Page 62

    9 Maintenance ● Installing print cartridges ● Setting the auto-on and auto-off feature ● Aligning print cartridges ● Calibrating color ● Calibrating print quality ● Automatically cleaning print cartridges ● Maintaining the printer body ● Removing ink from your skin and clothing ● Manually cleaning print cartridges ● Maintaining [...]

  • Page 63

    1 Selection number label ● Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. ● Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox , click the Estimated Ink Level tab, and then click the Print Cartridg[...]

  • Page 64

    6 Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7 Hold the print c[...]

  • Page 65

    Auto-on Auto-on is a default feature of the printer. The printer automatically turns on when you print a file or raise the printer cover. Auto-off Use the auto-off feature to place the printer in a low -power, energy-efficient mode after it has been idle for 30 minutes. Follow these steps to activate the auto-off feature: 1 Open the printer Toolbox[...]

  • Page 66

    Follow these steps to calibrate print quality: 1 Load Letter or A4 plain, white paper in the In tray. 2 Verify that a both black and a tri-color print cartridge are installed in the printer. 3 Open the printer Toolbox . 4 Click Print Quality Calibration . 5 Click Continue , and then follow the onscreen instructions. Automatically cleaning print car[...]

  • Page 67

    Caution Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric. Manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts. To manually clean print cartridges, see the following topics: ● Gathering cleaning su[...]

  • Page 68

    1 Ink nozzles (do not touch) 2 Copper contacts 3 Repeat this process until no ink residue or dust appears on the swab. 4 Insert the print cartridges in the printer, and then close the printer cover. Maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: ● Keep all print cartridg[...]

  • Page 69

    Removing the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the print cartridge. Slide the print cartridge out of the protector. Caution Do not drop the print cartridge. Dropping the print cartridge can damage it. Printer Toolbox The printer Toolbox contains a number of useful tools to [...]

  • Page 70

    Viewing estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer: 1 Open the printer Toolbox . 2 Click the Estimated Ink Level tab. The Estimated Ink Level tab also contains print cartridge ordering information. To view this information, click the Print Cartridge Order[...]

  • Page 71

    10 Troubleshooting ● Printer is not printing ● Paper jams and other paper problems ● Photos are not printing correctly ● Print quality is poor ● Document is misprinted ● Problems with borderless documents ● Error messages ● Printer lights are on or flashing ● Document prints sl owly ● If you continue to have problems Printer is [...]

  • Page 72

    If the printer still does not print 1 Select the topic below that best describes the problem: – Paper jam – Out-of-paper message – Printer ejects paper 2 If the printer still does not print, shut down and then restart your computer. Paper jams and other paper problems ● Paper jams ● Printer prints on multiple sheets at once ● Printer do[...]

  • Page 73

    6 Turn on the printer, and then press the Resume button. 7 Print the document. Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications. Printer prints on multiple sheets at once If the printer prints on several sheets at once, check the following: Paper weight The printer might print o[...]

  • Page 74

    ● Verify that the protective piece of plastic tape has been removed from the print cartridges. ● If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, al[...]

  • Page 75

    6 If colors continue to appear tinted or incorrect, open the Printer Properties dialog box, click the Color tab, and then click the Advanced color settings button. 7 Adjust the colors by using the A dvanced color settings dialog box. Here are some guidelines to follow: – If the colors are too yellow, move the Color Tone slider toward Cooler . –[...]

  • Page 76

    Fading occurs on the edges of a photo Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling,[...]

  • Page 77

    ● Too much or too little ink appears on the page Note For help with photo print quality, see Photos are not printing correctly Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on ink or might need to be cleaned . Print is faded ● Verify that neither of the print ca[...]

  • Page 78

    ● The printer might be in direct sunlight. Direct sunlight can adversely affect the Automatic Paper-Type Sensor . Move the printer out of direct sunlight. ● You might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black [...]

  • Page 79

    Parts of the document are missing or printed in the wrong place Open the Printer Properties and confirm the following options: Tab Setting Basics Orientation : Verify the appropriate orientation. Paper/Quality Size is : Verify the appropriate paper size. Effects Scale to fit : Select this option to scale text and graphics to the paper. Finishing Po[...]

  • Page 80

    Streaks appear in a light portion of a photo If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one of the long edges of the photo, try the following solutions: ● Install a photo print cartridge in the printer. ● Rotate the image 180°. ● Open the Printer Properties dialog box, click the Paper/Quality tab, [...]

  • Page 81

    Image is printed at an angle Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. If the problem is not caused by the source image, follow these steps: 1 Remove all paper from the In tray. 2 Load the paper correctly in the In tray. 3 Verify [...]

  • Page 82

    Part of the photo is faded ● Fading occurs on the edges of a printout ● Fading occurs near the edges of a photo Fading occurs on the edges of a printout Verify that photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the [...]

  • Page 83

    Photo has an unwanted border ● For most paper types ● For photo paper with a tear-off tab For most paper types If the photo has an unwanted border, try one of the following solutions: ● Align the print cartridges . ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then verify that the selected paper size matches bot[...]

  • Page 84

    Error messages ● Out-of-paper message ● Other error messages Out-of-paper message ● If the In tray contains paper ● If the In tray is empty If the In tray contains paper 1 Verify the following: – A sufficient amount of paper is in the In tray (at least ten sheets). – The In tray is not overly full. – The paper stack is touching the ba[...]

  • Page 85

    Uninstall, and then reinstall, the software. “Two-w ay communication cannot be established” or “Printer not responding” The printer might not be able to communicate with the computer if the USB cable is too long. If you receive this error message, make sure that the USB cable is not greater than 5 meters (approximately 16 feet, 5 inches) in[...]

  • Page 86

    Power light is flashing 1 Power light If the Power light is flashing, the printer is preparing to print. The light stops flashing when the printer has received all data. Resume light is flashing If the Resume light is flashing, check the following conditions: 1 Resume light The printer might be out of paper 1 Place paper in the In tray. 2 Press the[...]

  • Page 87

    1 The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle. 2 The right status light represents the black or the photo print cartridge . One of these print cartridges is installed in the right side of the print cartridge cradle. If the light is on and not flashing ● Check to[...]

  • Page 88

    Document prints slowly ● Multiple software programs are open ● Complex documents, graphics, or photos are printing ● Best or maximum dpi print mode is selected ● Printer is in ink-backup mode ● Printer software is outdated ● Computer does not meet system requirements Multiple softw are programs are open The computer resources are insuff[...]

  • Page 89

    The system requirements are listed in the reference guide that came with the printer. 2 Make space available on the hard drive by deleting unwanted files. If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it. If you still have problems after res[...]

  • Page 90

    Chapter 10 88 HP Deskjet 5700 Series[...]

  • Page 91

    11 Supplies ● Paper ● USB cables Paper This list is subject to change. Go to the HP Web site at www.hp.com/support for an updated list. HP Bright White Inkjet Paper HPB250 Letter, 250 sheets HPB1124 Letter, 500 sheets C5977B A4, 250 sheets C1825A A4, 500 sheets (Europe/Asia) HP Premium Paper 51634Y Letter, 200 sheets 51634Z A4, 200 sheets HP Br[...]

  • Page 92

    C6832A A4, 20 sheets (Europe) Q1786A A4, 50 sheets (Europe) Q1951A A4, 20 sheets (Asia Pacific) Q1933A A4, 20 sheets (Japan) HP Premium Plus Photo Paper (with tear-off tab) Q1977A 4x6 in, 20 sheets (U.S.) Q1978A 4x6 in, 60 sheets (U.S.) Q5431A 4x6 in, 100 sheets (U.S.) Q1977AC 4x6 in, 20 sheets (Canada) Q1978AC 4x6 in, 60 sheets (Canada) Q1979A 10x[...]

  • Page 93

    C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A 4x6 in, 20 sheets (U.S.) Q1989A 4x6 in, 60 sheets (U.S.) Q1990A 4x6 in, 100 sheets (U.S.) Q1988AC 4x6 in, 20 sheets (Canada) Q1989AC 4x6 in, 60 sheets (Canada) Q1[...]

  • Page 94

    HP Adv ance d Photo Paper, Glossy (with tear-off tab) Q5508A 4x6 in, 20 sheets (U.S.) Q5509A 4x6 in, 60 sheets (U.S.) HP Matte Greeting Cards, White, Quarter-Fold C6042A A4, 20 sheets (Europe) HP Matte Greeting Cards, White, Half-Fold C7018A Letter, 20 sheets (U.S.) HP Photo Greeting Cards, Half-Fold C6044A Letter, 10 sheets (U.S.) C6045A A4, 10 sh[...]

  • Page 95

    12 Specifications ● Printer specifications Printer specifications See the reference guide that came with your printer for complete printer specifications, including this information: ● Types, sizes, and weights of paper and other printing media that can be used with your printer ● Print speeds and resolutions ● Power requirements ● Comput[...]

  • Page 96

    13 Environmental information ● Environmental statement ● Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Reduction and eliminatio[...]

  • Page 97

    Print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP’s Planet Partner’s Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environm[...]

  • Page 98

    Chapter 13 96 HP Deskjet 5700 Series[...]

  • Page 99

    Index A accessibility 2 AdobeRGB 23 aligning print cartridges 63 auto-on/auto-off feature 62 Automatic Paper-Type Sensor 14 B booklet printing 36 borderless printing guidelines 77 brightness 22 brochure printing 30 buttons Power button 7 Print Cancel button 8 Resume button 8 C calibrating print quality 63 cleaning print cartridges automatically 64 [...]

  • Page 100

    Print Cartridge Status lights 8 print cartridges aligning 63 cleaning automatically 64 cleaning manually 65 installing 60 maintaining 66 ordering information 68 photo print cartridge 20 recycling 95 replacing 13 selection numbers 60 storing 66 used with the printer 12 print preview 46 print quality 44 print quality, calibrating 63 print settings ad[...]