HP (Hewlett-Packard) 5520 manual

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Table of contents for the manual

  • Page 1

    HP Photosmart 5520 series[...]

  • Page 2

    [...]

  • Page 3

    Contents 1 HP Photosmart 5 520 series Help ........................................................... ........................................................... ................3 2 Get to know the HP Photosmart Printer parts......... ....................... ................. ....................... ................. ....................... .. ...[...]

  • Page 4

    HP support by phone...... ............... .................. .............. .................. ............... ................... ... .... ............... .................. .........41 10 Technical inform ation Notice................... .................................... ............................ ...................................... ......[...]

  • Page 5

    1 HP Photosmart 5520 series Help For information abou t HP Photosmart 55 20 series, see: • Get to know the HP Photo smart on page 5 • How do I? on page 9 • Print on page 11 • Use Web Services on page 19 • Copy and scan on page 21 • Work with cartridges on p age 25 • Connectivit y on page 31 • Technical information on p age 47 • So[...]

  • Page 6

    Chapter 1 4 HP Photosmart 5520 series Help HP Photosmart 5520 series Help[...]

  • Page 7

    2 Get to know the HP Photosmart • Printer parts • Control pan el features • Status ligh ts and bu ttons Printer parts • Front and top vie ws of HP Photo smart 552 0 series 1 Color graphics display (also referred to as the d isplay) 2 Control panel 3 Memory card light 4 Memory card slot 5 Memory card door 6 Paper-width guide 7 Paper tray 8 P[...]

  • Page 8

    20 Rear USB por t 21 Power connection. Use only the power cord su pplied by HP. Control panel features Touch the directio nal buttons to navi gate between t wo Home screens. Control pa nel feat ures 1 Home : Returns to the Home screen, the screen that is displayed when you first turn on the printer . 2 Help : On the Home screen, shows all Help topi[...]

  • Page 9

    1 Wireless status light • Solid blue light indicates that wireless connection has been establis hed and you can print. • Slow blinking light indicates that wirele ss is on, but the printer is not connected to a network. Make sure your printer is within the r ange of wireless signal. • Fast blinking light indicates wi re less error. Refer to t[...]

  • Page 10

    Chapter 2 8 Get to know the HP Photosmart Get to know the H P Photosmart[...]

  • Page 11

    3 How do I? This section contains links to commonly performed tasks, such as managi ng apps, scanning, and making copies. • Load media on page 12 • Print Quick Forms on page 12 • Wireless Direct print on page 12 • Clear paper jam on page 37 • Replace the cartridges on page 26 • Copy text or mixed documents on page 21 • Use HP Print Ap[...]

  • Page 12

    Chapter 3 10 How do I? How do I?[...]

  • Page 13

    4P r i n t Print photos from a memory card on page 11 Print Quick Forms on page 12 Wireless Direct print on page 12 Related topics • Load medi a on page 12 Tips for print success on page 16 Print photos from a memory card To print photos fro m a memory card 1. Load photo pape r into the paper tray. 2. Make sure the paper tra y extende r is open. [...]

  • Page 14

    Print Quick Forms Use HP Quick F orms to print fun and u seful pages. You ca n print calendars, check li sts, games, noteboo k paper, graph paper, and mu sic paper To print Quick Forms 1. On the Home screen fr om your printer display, tou ch the right directional button, and the n touch Quick Forms . 2. Touch Quick For ms . If you cannot find it, t[...]

  • Page 15

    b . Load paper. ❑ Insert a stack of photo p aper into the pape r tray with short edge f orward and print side down. ❑ Slide photo paper fo rward until it stops. NOTE: If the photo pa per you are using has perf orated tabs, load p hoto paper so that ta bs are closest to you. ❑ Slide paper-width g uides inward until t hey touch the paper. ❑ P[...]

  • Page 16

    Load full -size paper a . Pull out the pape r tray, slide th e paper-widt h guides outw ard, and then remove an y previously loaded media. b . Load paper. ❑ Insert a stack of paper i nto paper tray with short e dge forward an d print side down. ❑ Slide paper forwa rd until it stops. ❑ Slide paper-width g uides inward until t hey stop at the e[...]

  • Page 17

    Load envel opes a . Pull out the pape r tray, slide th e paper-widt h guides outw ard, and then remove an y previously loaded media. b . Load envelo pes ❑ Insert one or more enve lopes in center of the input tray. The side to be printed on should face down. The flap should be on the left side and facing up. ❑ Slide stack of envelopes do wn unti[...]

  • Page 18

    Paper Description inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting documents. HP Photo Value Packs HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Pape r to save you time, and take the guesswork out of printing affordable Lab-quality photos with your HP printer. Original HP inks and [...]

  • Page 19

    Tips for ink an d paper • Use genuine HP cart ridges. Genuine H P cartridges are de signed for and teste d with HP printers t o help you produce great results, ti me after time. • Make sure the cartridges ha ve suffici ent ink. To view the estimated ink le vels, touch the Ink icon from the Home screen. • If you want to pri nt a black and whit[...]

  • Page 20

    Chapter 4 18 Print Print[...]

  • Page 21

    5 Use Web Services Print from anywhere on page 19 Use HP Print Apps on page 20 Related topics • Load medi a on page 12 Tips for using Web Services on page 20 Print from anywhere HP ePrint is a free service from HP that allows you t o print to your HP e Print-enable d printer anywhere you can send an email. Just send you r documents and ph otos to[...]

  • Page 22

    c .G o t o www. hp.com/go/ ePrintCenter , click the Si gn In button, and then click the Sign Up link at the t op of the window t hat appears. d . When prom pted, enter t he printer code to add your printe r. 2. Touch ePrint on the control panel. From the Web Ser vices Summa ry screen, get your printer's email address. 3. Compose an d send emai[...]

  • Page 23

    6 Copy and scan • Copy text or mixed documents • Scan to a computer or memory card • Tips for copy and scan success Copy text or mixed documents ▲ Do one of the fo llowing: Make a 1-sided cop y a . Load paper. ❑ Load full-size paper i n the paper tray. ❑ Make sure the p aper tray is pushed back in an d the pa per tray ext ender is o pen[...]

  • Page 24

    ❑ Close the lid. c . Specify number of copies and settin gs. ❑ From the Home screen, to uch Copy .Touch arro w buttons to change th e number of copies. ❑ If the 2–Sided option is selecte d, touch it to cl ear the selection. ❑ Touch Settings to specif y paper size, paper typ e, quality, or othe r settings. d .S t a r t c o p y . ❑ Touch [...]

  • Page 25

    c . Select Copy . ❑ From the Home screen, to uch Copy .Touch arro w buttons to change th e number of copies. ❑ If the 2–Sided option is no t selected, touch to select the option. ❑ Touch Settings to specif y paper size, paper typ e, quality, or othe r settings. d .S t a r t c o p y . ❑ Touch Black or Color . Related topics • Tips for co[...]

  • Page 26

    c . Close the lid. 2. To scan to a memory card, insert a memory card in the memory card slot. If you wan t to scan to a computer , make sure t he printe r is connec ted to your c omputer on a wireless ne twork or through a USB cable. 3. Start scan. a . From the Hom e screen, touch t he right directional b utton, and th en touch Scan . b . Select th[...]

  • Page 27

    7 Work with cartridges • Check the e stimated ink levels • Clean printhe ad automatical ly • Clean ink smear • Replace the cartri dges • Align printer • Order ink supplies • Cartridge warrant y information • Tips for working with cartridges Check the estimated ink levels From the Home screen , touch the Ink icon to display the estim[...]

  • Page 28

    Related topics • Order ink supplies on p age 28 Tips for working with cartridges on page 2 9 Replace the cartridges To replace the car tridges 1. Check that power is on . 2. Remove cartridge. a . Open the cartridge access doo r. Wait for the print carria ge to move to the ink l abel part of the product . b . Press the tab on the cartridge, then r[...]

  • Page 29

    b . Twist the orange cap to snap it o ff. A forceful twist may be required to remove the cap. c . Match colo r icons, then slide th e cartridge i nto the slot until it clicks in to the pla ce. d . Close the cartridge acce ss door. Related topics • Order ink supplies on p age 28 Tips for working with cartridges on page 2 9 Align printer After you [...]

  • Page 30

    To align printer from the printer dis play 1. From the Home screen , touch the Settings icon, and then touch To ols . 2. On the Tool s menu, touch the dow n arrow to scroll through th e options, and the n touch Align Prin ter . 3. Follow the instruct ion on the screen. To align printer from the printer software ▲ Do one of the fo llowing accordin[...]

  • Page 31

    For a copy of the HP Limit ed Warranty Stat ement for the p rinter, see the printe d documentati on that came with the product. Tips for working with cartridges Use the follow ing tips to work with cartridges: • Don’t open or uncap ca rtridges until you are re ady to install them . Leaving caps on th e cartridges reduces ink evaporat ion. • I[...]

  • Page 32

    Chapter 7 30 Work with cartridges Work with cartridges[...]

  • Page 33

    8 Connectivity • Add the HP Photosmart to a network • Connect wirelessly to the printer without a router • Change from a U SB connection to a wireless netw ork • Connect a new p rinter • Change net work settings • Tips for setting up and using a networke d printer • Advanced printer managemen t tools (for networked print ers) Add the [...]

  • Page 34

    Use PIN method a . Select setup method. M ake sure your WPS-enabled wireless router supports PIN m ethod. ❑ From the Home screen, touch the Wireless icon, and then touch Settings . ❑ Touch the down a rrow to scroll through t he options. Touch W iFi Protected Setup . ❑ Touch PIN Setup . b . Set up wireless connection . ❑ Touch Start . ❑ Tu[...]

  • Page 35

    To connect wireles sly to the printer without a rou ter 1. Turn on Wireless Dire ct from the control pan el: a . From the H ome screen, t ouch the Wireless icon. b . If Wireless Direct displays Off, touch Settings . c . Touch Wirele ss Direct , t ouch On (No Security) or On (With Security) . NOTE: If you tu rn on securit y, only use rs with the p a[...]

  • Page 36

    Connect a new printer To connect a new pr inter from the prin ter software If you haven't finishe d connecting the prin ter to your comp ute r, you need to connect it fro m the printer software. If you want to connect a nother new printe r of the same model to your computer, yo u don't need to install the print er software once ag ain. ?[...]

  • Page 37

    Advanced printer manageme nt tools (for networked printers) When the printer i s connected to a netw ork, you can use the embed ded Web server to vi ew status informat ion, change settings, a nd manage the p rinter from your compu ter. NOTE: To view or change som e settings, you might need a password. You can open and use the embedde d Web server w[...]

  • Page 38

    Chapter 8 36 Connectivity Connectivity[...]

  • Page 39

    9 Solve a problem • Get more help • Register your p rinter • Clear paper jam • Solve print p roblem • Solve copy and scan proble m • Solve networking prob lem • HP support by phone Get more help You can find more inf ormation and help abo ut your HP Photosmart by en tering a keyword in the Search field in the top left of th e help vie[...]

  • Page 40

    3. Remove the jamm ed paper from the rear rolle r. 4. Close the paper path cover. 5. Close the cartri dge access door. 6. Try printing again. Clear a pap er jam fro m the dupl exer. To clear a paper jam fro m the duplexer 1. Open the cartri dge access door. 2. Open the paper path cover. Chapter 9 38 Solve a problem Solve a problem[...]

  • Page 41

    3. Press on th e hole o f the dupl exer path cover to l ift it up. Remove the j ammed pa per. 4. Close the paper path cover. 5. Close the cartri dge access door. 6. Try printing again. If the above solut ions do not resolve the prob lem, click here for mo re online troubleshoot ing . Clear carriage jam Remove any objects, such as p aper, that are b[...]

  • Page 42

    To get he lp from th e print di splay, tou ch Help from the Ho me screen. Touch the dire ctional button t o navigate through he lp topics, touch Troubleshoot and Su pport , and then touch Clear C arriage Jam . Click here to go onli ne for more informat ion . Solve print problem Make sure that the printer is turned on and that there i s paper in the[...]

  • Page 43

    HP support by phone Phone support op tions and availability vary by product, country/regi on, and languag e. This section contai ns the following to pics: • Phone support period • Placing a cal l • After the phone support period Phone support period One year of phone sup port is available in No rth America, Asia Pacifi c, and Latin America (i[...]

  • Page 44

    Click here to go onli ne for more informat ion . Prepare printer If you are not satisfi ed with the print qual ity, try cleaning the cartridges from the contro l panel. See Clean printhead automatica lly on page 25 for more information. To maintain t he cartridges, use the pri nter's Auto Power-Off feature to manage th e printer's power u[...]

  • Page 45

    Ink cartridge problem To solve ink cartri dge problem 1. Try removing and reinsertin g the cartridges. Make sure the cartridges ar e in the correct slots. 2. If reinserting the cartri dges does not work, try cle aning cartridge co ntacts. To clean ca rtridge contacts CAUTION: The cleaning procedure shoul d take only a few min utes. Make sure that t[...]

  • Page 46

    1 Electrical c ontacts e . Wipe only the cont acts with a damp lint-f ree cloth. CAUTION: Be careful to touch on ly the contacts, an d do not smear any of the ink or other de bris elsewhere on the cart ridge. f . On the inside of the pro duct, locate the cont acts in the pri nthead. The co ntacts look like a set of four copper or gold-colored pi ns[...]

  • Page 47

    If you still receive th e error message, contact H P support for help. Click here to go onli ne for more informat ion . Older generation cartridges You will need to use a new er version of this cartridge . In most cases you can iden tify a newer version of the cartridge by looking a t the exterior of the cartridge package an d finding the Warra nty[...]

  • Page 48

    Chapter 9 46 Solve a problem Solve a problem[...]

  • Page 49

    10 Technical information The technical specif ications and inte rnational regu latory informatio n for the HP Photosm art are provided in thi s section. For additional specifications, see the printed docum entation tha t came with th e HP Photosmart . This section contai ns the following to pics: • Notice • Cartridge chip information • Specif[...]

  • Page 50

    To disable the usag e information function 1. From the Home screen , touch the Settings icon. 2. Touch Preferences . 3. Use the down arro w button to scroll t hrough the options. To uch Cartridge Chip Info , and then touch Off . NOTE: 1 To re-enable the usage information function, restore th e factory defaults. NOTE: 2 You can continue to use the c[...]

  • Page 51

    Print resolution Draft mode • Color Input/Black Render: 300x300dpi • Output (Black/Color): Automatic Normal mode • Color Input/Black Render: 600x600dpi • Output (Black/Color): Automatic Plain-Best mode • Color Input/Black Render: 600x600dpi • Output (Black/Color): Automatic Photo-Best m ode • Color Input/Black Render: 600x600dpi • O[...]

  • Page 52

    Plastics Plastic parts over 25 grams are marked according to interna tional standards that e nhance the ability to identify plastics for recycling pu rposes at the end of product life. Material safety data sheets Material sa fety data sheets (MSDS) c an be obtained from the HP Web site at: www.hp.com/go/msds Recycling program HP offers an increasi [...]

  • Page 53

    Disposal of waste equipmen t by users in private h ouseholds in the European Union Environmental product stewardship program 51 Technical information[...]

  • Page 54

    Chemical Substances HP is committed to providing ou r customers with information abou t the chemical sub stances in our produ cts as needed to comply wit h legal requiremen ts such as REACH (R egulation EC N o 1907/2006 of the European Parliament a nd the Council) . A chemical information repo rt for this product can be found at: www.hp.com/go/ rea[...]

  • Page 55

    EU battery directive Auto Power-Off Auto Power-O ff is automat ically en abled by de fault when you turn on the prin ter. When A uto Power-Of f is enabled, the p rinter will automat ically turn off after tw o hours of inacti vity to help reduce ene rgy use. Auto Po wer- Off is automatica lly disabled when th e printer establishe s a wireless or Eth[...]

  • Page 56

    To enable or disab le Auto Power-Off 1. From the Home screen , touch the Settings icon. 2. Touch Preferences . 3. Touch the down a rrow butto n to scroll through the options, a nd then touch Auto-O ff . 4. Touch Enabled or Disabled . TIP: If you are printin g through a wireless or Ethe rnet connection over a n etwork, Auto Pow er-Off should be disa[...]

  • Page 57

    FCC statement VCCI (Class B) compliance st atement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Regulatory notices 55 Technical information[...]

  • Page 58

    Notice to users in Germany Noise emission statement for Germany European Union Regulatory Notice Products bearing the CE marking comply with the fol lowing EU Directive s: • Low Voltage Dire ctive 2006/95/EC • EMC Directive 2004/ 108/EC • Ecodesign Directive 20 09/125/EC, where applicable CE compliance of th is product is valid only if po wer[...]

  • Page 59

    Hungary, Iceland , Ireland, Italy, Latvia, Liechtenst ein, Lithuania , Luxembourg, Malt a, Netherlands, Norway, Poland, Portugal, Romania, Slovak R epublic, Sloveni a, Spain, Sweden, Switzerland, and United Kingdom. The telephone connector (not availab le for all products ) is intended for conne ction to analogue te lephone networks. Products with [...]

  • Page 60

    Notice to users in Canada Notice to users in Taiwan Chapter 10 58 Technical information Technical information[...]

  • Page 61

    Index A after the support period 41 B buttons, control panel 6 C control panel buttons 6 features 6 copy specifications 48 customer support warranty 41 E environment Environmental product stewardship program 49 environmental sp ecifications 48 I interface card 31, 32 N network interface card 31, 32 P phone support 41 phone support period period for[...]

  • Page 62

    60 Index[...]