HP (Hewlett-Packard) 335572-004 manual

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Table of contents for the manual

  • Page 1

    Main tenan ce and Ser vice Gu id e HP C ompaq t c1100 T ablet P C Doc ument P ar t Number : 33 5 5 7 2 -004 October 200 5 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensi ve information on identifying tablet PC features, components, and spare parts, troubleshooting tablet PC problem[...]

  • Page 2

    © Copyright 2004, 2005 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor . Blueto[...]

  • Page 3

    Maintenance and S ervi ce Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 Tablet PC External Components [...]

  • Page 4

    i v Maintenance and S ervi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 HP Compaq Tablet PC System Major Components . 3–2 3.3 Miscellaneous Cable Kit Components . . . . . . . . . . . 3–8 3.4 Miscellaneous Plastics/Hardware Kit Components . 3–9 3.5 Keyboard . .[...]

  • Page 5

    Cont ent s Maintenance and S ervi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–4 Before You Begin . . . . . . . . . . . . . [...]

  • Page 6

    v i Maintenance and S ervi ce Guide Cont ent s 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index[...]

  • Page 7

    Maintenance and S ervi ce Guide 1–1 1 Product D esc ription Depending on model, the HP Comp aq tc1100 T ablet PC offers a 1.1-GHz Intel® Pentium® M or 900-MHz Ultra Lo w V oltage Intel Celeron® M processor with 512-KB cache, a 10.4-inch color TFT XGA display , up to 2 GB of 333-MHz DDR SDRAM, and NVIDIA GeForce4 420 Go 4X A GP graphics with 32[...]

  • Page 8

    1–2 Maintenance and Servi ce Guide Product Description The optional ke yboard is slightly smaller than a full-size notebook ke yboard and it provides 101 data entry k eys, cursor control ke ys, and a pointing stick de vice. The optional HP T ablet PC Docking Station (not shown) pro vides access to a MultiBay and a v ariety of connectors. HP Compa[...]

  • Page 9

    Product Description Maintenance and S ervi ce Guide 1–3 ■ Microsoft W indows XP T ablet PC Edition 2005 ■ 10.4-inch XGA (1024 × 768) TFT display with ov er 16.7 million colors ■ K eyboard with pointing stick de vice ■ Integrated communication—one of the follo wing: ❏ T ype III Mini PCI 56Kbps, v .90/high-speed 56K modem, wireless LAN[...]

  • Page 10

    1–4 Maintenance and Servi ce Guide Product Description ■ Support for the follo wing connectors on the tablet PC: ❏ RJ-45 (network) ❏ RJ-11 (modem) ❏ Uni versal Serial Bus ❏ External monitor ❏ AC p ow e r ❏ Stereo audio-out (headphone) ❏ Mono microphone ❏ External MultiBay ❏ K eyboard ❏ Docking station ■ Support for the fol[...]

  • Page 11

    Product Description Maintenance and S ervi ce Guide 1–5 1. 2 C l e a r i n g a P a s s w o r d If the tablet PC has an unkno wn setup or po wer -on password, follo w these steps to clear the password. These steps do not clear the dri velock passw o rd. 1. Remov e the battery pack and Mini PCI communications memory module slot cov er . Refer to Se[...]

  • Page 12

    1–6 Maintenance and Servi ce Guide Product Description 1 .4 T a bl et P C External Compon ents The external components on the front of the tablet PC are sho wn in the follo wing illustration and described in T able 1-1. F r ont Components[...]

  • Page 13

    Product Description Maintenance and S ervi ce Guide 1–7 Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light Off: No wireless de vice is activ e. On: Wireless functionality is enabled. Flashing: Wireless functi onality is enabled, but is not connected to a netw ork or is not properly configured. 2 Batter y light On: A batter y[...]

  • Page 14

    1–8 Maintenance and Servi ce Guide Product Description The external components on the top side of the tablet PC are sho wn in the follo wing illustration and described in T able 1-2. T op Compone nts Ta b l e 1 - 2 T op Components Item Component Function 1 USB por t* Connects an optional USB 2.0 - or - 1.1 compliant de vice. 2 PC Card eject butto[...]

  • Page 15

    Product Description Maintenance and S ervi ce Guide 1–9 4 P en holder (shown with pen 5 inser ted) Secures the pen to the tablet PC . 5 P en Interacts with the tab let PC whene ver the tip is within 0.5 inch of or contacts the screen. 6 T ablet PC tether ey elet Used with the tether ey elet on the pen, enables y ou to tether the pen to the tablet[...]

  • Page 16

    1–10 Maintenance and Serv ice Gui de Product Description The external components on the left side of the tablet PC are sho wn in the follo wing illustration and described in T able 1-3. Left-Side Component s Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the tablet PC . Ä [...]

  • Page 17

    Product Description Maintenance and S ervi ce Guide 1–11 3 Air v ent Allows airflo w to cool internal components. Å W ARNING: T o avoid potential discomf or t or burns, do not bloc k the air vents or use the tab let PC on your lap f or e xtended periods. This tablet PC is designed to run demanding applications at full pow er . As a result of inc[...]

  • Page 18

    1–12 Maintenance and Serv ice Gui de Product Description The external components on the ri ght side of the tablet PC are sho wn in the follo wing illustration and described in T able 1-4. R ight -Side C omponents Ta b l e 1 - 4 Left-Side Components Item Component Function 1 Jog dial Functions like the enter k ey and the up and down arro w ke ys o[...]

  • Page 19

    Product Description Maintenance and S ervi ce Guide 1–13 Ta b l e 1 - 4 Left-Side Components (Continued) Item Component Function 2 esc button While the tablet PC is ■ Star ting up and a flashing pointer is displa yed on the screen, opens the Setup utility . ■ In Windows , functions like the esc k ey on a standard ke yboard. 3 Windows security[...]

  • Page 20

    1–14 Maintenance and Serv ice Gui de Product Description Ta b l e 1 - 4 Left-Side Components (Continued) Item Component Function 7 P ower/standb y s witch When the tablet PC is: ■ Off , press to turn on the tablet PC . ■ On, slide and release to initiate standby . ■ In standby , slide an d release to resume from standby . ■ In hibernation[...]

  • Page 21

    Product Description Maintenance and S ervi ce Guide 1–15 The external components on the bottom side of the tablet PC are sho wn in the follo wing illustration and described in T able 1-5. Bottom -side Components Ta b l e 1 - 5 Rear Components Item Component Function 1 Docking alignment slots (2) Secure the tablet PC to an optional T ablet PC Doc [...]

  • Page 22

    1–16 Maintenance and Serv ice Gui de Product Description The external components on the rear of the tablet PC are sho wn in the follo wing illustration and described in T able 1-6. Rear Components Ta b l e 1 - 6 Rear Components Item Component Function 1 Tilt f eet (2) While the ta b let PC is being used in por trait orientation on a flat surface [...]

  • Page 23

    Product Description Maintenance and S ervi ce Guide 1–17 3 Product identification label Cont ains the serial number of the tablet PC and a code describing the original configuration of the tablet PC . Y ou will need the serial number if you contact Customer Care. 4 Docking connector Connect s the tablet PC to an optional docking station. 5 Air ve[...]

  • Page 24

    1–18 Maintenance and Serv ice Gui de Product Description 7 Hard drive retention scre w Secures the hard drive ba y cover to the tablet PC . 8 Hard drive ba y Holds the system hard drive. 9 Hard drive security screws (2) Secure the hard drive in the hard drive ba y . 10 P ad feet (2) Stabilize the tab let PC when it is placed on a flat surf ace. 1[...]

  • Page 25

    Product Description Maintenance and S ervi ce Guide 1–19 16 Memory module and Mini PCI compar tment cove r retention screws Secure the memor y and Mini PCI compar tment cov er to the tablet PC . 17 Memory module and Mini PCI compar tment Contains one memor y slot fo r a PC133-compliant memor y module. Also holds an optional Mini PCI board, such a[...]

  • Page 26

    1–20 Maintenance and Serv ice Gui de Product Description 1 .5 K e yboard Componen ts The ke yboard top components are sho wn in the follo wing illustration and described in T able 1-7. K ey board T op Components Ta b l e 1 - 7 Ke yboard T op Components Item Component Function 1 Alignment ke y Ensures that the ta blet PC is attached to the ke yboa[...]

  • Page 27

    Product Description Maintenance and S ervi ce Guide 1–21 3 K eyboard connector Connects the ke yboard to the keyboard connector on the tablet PC . 4 Tilt adjustment Tilts the tablet PC f orward or backw ard while it is connected to the ke yboard. 5 Rotation disk Rotates the tablet PC cloc kwise or counterclockwise while it is connected to the ke [...]

  • Page 28

    1–2 2 Maintenance and Serv ice Gui de Product Description The special ke ys on the ke yboard are sho wn in the follo wing illustration and described in T able 1-8. K ey board Spec ial K ey s Ta b l e 1 - 8 Ke yboard Special Ke ys Item Component Function 1 Function ke ys P erform system and application tasks. F or e xample, in the Windo ws operati[...]

  • Page 29

    Product Description Maintenance and S ervi ce Guide 1–2 3 The components on the rear and bottom of the optional ke yboard are sho wn in the follo wing illustration and described in T able 1-9. K ey board R ear and Bottom Compone nts Ta b l e 1 - 9 Ke yboard Rear and Bottom Components Item Component Function 1 Screen protector slots Attach the scr[...]

  • Page 30

    1–2 4 Maintenance and Serv ice Gui de Product Description 1 .6 HP T a blet PC Doc king Sta tion Comp one nts The upper and right-side components on the optional HP T ablet PC Docking Station are shown in the follo wing illustration and described in T able 1-10. Docking S tation Upper and R ight-Side C omponents[...]

  • Page 31

    Product Description Maintenance and Se rvi ce Guide 1 –2 5 T able 1-10 Docking Station Upper and Right-Side Components Item Component Function 1 Docking stand Holds the tablet PC when it is doc ked. 2 Docking eject pin Disconnects th e tablet PC and docking stand docking connectors when the release handle is pulled. 3 Release handle Ejects the ta[...]

  • Page 32

    1–2 6 Maintenance and Serv ice Gui de Product Description The front and left-side components on the optional docking station are sho wn in the follo wing illustration and described in T able 1-11. Docking S tation F ront and L eft-Side Co mponents[...]

  • Page 33

    Product Description Maintenance and S ervi ce Guide 1–2 7 T able 1-11 Docking Station Fr ont and Left-Side Components Item Component Function 1 Piv ot arm Tilts the docking stand f orward and backw ard to enable di fferent vie wing angles and diff erent docking modes . 2 MultiBa y Suppor ts a diskette drive , CD-ROM or CD-R W drive, D VD-R OM dri[...]

  • Page 34

    1–2 8 Maintenance and Serv ice Gui de Product Description 1. 7 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog‚" to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures," for disassembly instr[...]

  • Page 35

    Maintenance and S ervi ce Guide 2–1 2 T roubleshooting Å W ARNI NG: Only author iz ed technic ians tr ained by HP should repair this equipment . All tr oubleshooting and r epair procedur es are de tailed to allo w only subasse mbly/module le vel r epair . Because of the comple x ity of the indiv idual boards and subass emblies , do not at tempt [...]

  • Page 36

    2–2 Maintenance and Servi ce Guide T rou bleshooting Using Setup Information and settings in Setup are accessed from the File, Security , or Advanced menus: 1. T urn on or restart the tablet PC. Press F10 while the F10 = R OM Based Setup message displays in the lower -left corner of the screen. ❏ T o change the language, press F2. ❏ T o vie w[...]

  • Page 37

    T ro ubleshooting Maintenance and S ervi ce Guide 2–3 Selecti ng fr om the Fi le Menu Ta b l e 2 - 1 File Menu Select T o Do This System Inf ormation ■ View identification inf or mation about the tablet PC , a docking station, and any battery packs in the system. ■ View specification inf or mation about the processor , memor y and cache size,[...]

  • Page 38

    2–4 Maintenance and Servi ce Guide T rou bleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assword Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in HP Computer Security , a program accessed from the Windows Control P anel.) P ower-on P as[...]

  • Page 39

    T ro ubleshooting Maintenance and S ervi ce Guide 2–5 P assword Options Enable/disable: ■ QuickLoc k ■ QuickLoc k on Suspend ■ QuickBlank ✎ To enable QuickLock on Suspend or QuickBlank, you must first enable QuickLock. ✎ Password options can be selected only when a power-on password has been set. De vice Security Enab le/disable: ■ P [...]

  • Page 40

    2–6 Maintenance and Servi ce Guide T rou bleshooting Selec ting from the Adv an ced Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Setup language . Boot Options Enab le/disable: ■ QuickBoot, which starts the tablet PC more quickly b y eliminating some star tup tests. If you suspect a memor y f ailure an[...]

  • Page 41

    T ro ubleshooting Maintenance and S ervi ce Guide 2–7 De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all settings in the Spe[...]

  • Page 42

    2–8 Maintenance and Servi ce Guide T rou bleshooting 2.2 Using HP D ia gno sti c s for W i n d ows When you access HP Diagnostics for W indows, a scan of all system components is displayed on the screen before the HP Diagnostics windo w opens. Y ou can display more or less information from anywhere within HP Diagnostics for W indows b y selecting[...]

  • Page 43

    T ro ubleshooting Maintenance and S ervi ce Guide 2–9 ❏ Quick T est —Runs a quick, general test on each device in a selected category . ❏ Complete T est —Performs maximum testing on each de vice in a selected category . ❏ Custom T est —Performs maximum testing on a selected de vice. ◆ T o run all tests for your selected de vice, sel[...]

  • Page 44

    2–10 Maintenance and Serv ice Gui de T rou bleshooting Tr o u b l e s h o o t i n g F l ow c h a r t s Ta b l e 2 - 4 T roub leshooting Flowc har ts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting. ” 2.2 “Flowchart 2.2—No P ow er , P ar t 1. ” 2.3 “Flowchart 2.3—No P ow er , P ar t 2. ” 2.4 “Flowcha[...]

  • Page 45

    T ro ubleshooting Maintenance and S ervi ce Guide 2–11 Flo wc h art 2. 1—Initi al T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17—Nonfunctioning Device. G[...]

  • Page 46

    2–12 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2.2—No P o wer , P art 1 1. Reseat the power cable in the docking station and at the AC outlet. 2. Ensure the AC power source is active. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC power? Power up in docking station? Power up on b[...]

  • Page 47

    T ro ubleshooting Maintenance and S ervi ce Guide 2–13 Flo wc h art 2.3—No P ow er , Part 2 Continued from Flowchart 2.2—No Power , Part 1 Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another tablet PC, or replacing it. Power on? Done Y Replace power supply ([...]

  • Page 48

    2–14 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2.4—No P o wer , P art 3 Continued from Flowchart 2.3—No Power , Part 2. Reseat AC adapter in tablet PC and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T r[...]

  • Page 49

    T ro ubleshooting Maintenance and S ervi ce Guide 2–15 Flowc ha r t 2.5— No P ow er , Part 4 Y N Continued from Flowchart 2.4—No Power , Part 3. Reseat loose components and boards and replace damaged items. Open tablet PC. Loose or damaged parts? Y Close tablet PC and retest. Power on? Done N Replace the following it ems (if applicable). Chec[...]

  • Page 50

    2–16 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2.6—No Video, P ar t 1 A N Stand-alone or in docking station? No Video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and tab let PC display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or e[...]

  • Page 51

    T ro ubleshooting Maintenance and S ervi ce Guide 2–17 Flo wc h art 2.7—No Video, P ar t 2 Y N Continued from Flowchart 2.6—No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that tablet PC is properly seated in docking station, for bent pins on cable, and for moni[...]

  • Page 52

    2–18 Maintenance and Serv ice Gui de T rou bleshooting F lo w cha rt 2 .8 —No nf unct io nin g D o ck in g S ta tio n (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check tablet PC operation after each replacement. 1. Power supply 2. I/O board 3. Backp[...]

  • Page 53

    T ro ubleshooting Maintenance and S ervi ce Guide 2–19 2.2. 1Fl o w c har t 2.9—N o O peratin g S ystem (OS) Loadin g No OS loading from hard drive, go to Flowchart 2.10—No OS Loading from Hard Drive, Part 1. Reseat power cord in docking station and power outlet. No OS loading from diskette drive, go to Flowchart 2.13—No OS Loading from Dis[...]

  • Page 54

    2–20 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1 0—No OS Loa ding from Har d Dr iv e, P art 1 Go to Flowchart 2.17—Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11—No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from [...]

  • Page 55

    T ro ubleshooting Maintenance and S ervi ce Guide 2–21 Flo wc h art 2. 1 1—No OS Loadin g from Har d Dr iv e, P art 2 Continued from Flowchart 2.10—No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13—No OS Loading from Diskette Drive. Lo[...]

  • Page 56

    2–2 2 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1 2—No OS Loa ding from Har d Dr iv e, P art 3 Y System files on hard drive? Continued from Flowchart 2.11—No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskett[...]

  • Page 57

    T ro ubleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wc h art 2. 1 3—N o OS Loadin g from Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot tablet PC. Check diskette for[...]

  • Page 58

    2–2 4 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1 4—N o OS Loadin g from Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM Drive. Install bootable disc and reboot tablet PC. Go to Flowchart 2.17—Nonfunctioning Device. Go to Flowchart 2.17—Nonfunctioning Device. Instal[...]

  • Page 59

    T ro ubleshooting Maintenance and Se rvi ce Guide 2 –2 5 Flo wc h art 2. 1 5—No Au dio, P ar t 1 No audio. N T ablet PC in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16—No Audio, Part 2 Go to Flowchart 2.16—No Audio, Part 2 Go to Flowchart 2.17?[...]

  • Page 60

    2–2 6 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1 6—N o Audio, P ar t 2 YN Continued from Flowchart 2.15—No Audio, Part 1 Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace a[...]

  • Page 61

    T ro ubleshooting Maintenance and S ervi ce Guide 2–2 7 Flo wc h art 2. 1 7 —Nonfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the tablet PC, and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device.[...]

  • Page 62

    2–2 8 Maintenance and Serv ice Gui de T rou bleshooting Flo wc h art 2. 1 8—N onfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. [...]

  • Page 63

    T ro ubleshooting Maintenance and S ervi ce Guide 2–29 Flo wc h art 2. 1 9—Nonfun ctionin g Po i n t i n g D ev i c e Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect tablet PC to good external pointing device. Reseat internal pointing device connector (if applicable). R[...]

  • Page 64

    2–30 Maintenance and Serv ice Gui de T rou bleshooting Flo wc har t 2.20—No N et w ork or Modem Conn ec tion Y Disconnect all power from the tablet PC and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload dr[...]

  • Page 65

    Maintenance and S ervi ce Guide 3–1 3 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the ta[...]

  • Page 66

    3–2 Maintenance and Servi ce Guide Illustr ated P arts Catalog 3.2 HP Compaq T abl et PC S y s tem Maj or Compon ent s HP Compaq T ablet PC Majo r Compone nts[...]

  • Page 67

    Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: T ablet PC System Major Components Item Description Spare P art Number 1 Display components Displa y panel assemb ly Displa y bezel with in ver ter Inv er ter Bridge batter y Digitizer Wireless antenna 348348-001 348336-001 348358-001 348328-001 348337-0[...]

  • Page 68

    3–4 Maintenance and Servi ce Guide Illustr ated P arts Catalog T ablet PC Major Components[...]

  • Page 69

    Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: T ablet PC System Major Components (Continued) Item Description Spare P art Number 4 System board (includes f an and heat sink) Intel P entium M 753, 1.2-GHz Intel P entium M, 1.1-GHz Intel P entium M 723, 1.0-GHz Intel P entium M, 1.0-GHz Intel P entium[...]

  • Page 70

    3–6 Maintenance and Servi ce Guide Illustr ated P arts Catalog T ablet PC Major Components[...]

  • Page 71

    Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: T ablet PC System Major Components (Continued) Item Description Spare P art Number 8 Wireless local area network (LAN) car d (Mini PCI, T ype III) 802.11a/b/g 802.11a/b/g f or international use 802.11a/b/g f or use in Europe 802.11a/b/g f or use in Japan[...]

  • Page 72

    3–8 Maintenance and Servi ce Guide Illustr ated P arts Catalog 3. 3 M iscellan eous Ca bl e Kit Co mpone nts Miscellaneo us Ca ble K it Componen ts T able 3-2 Miscellaneous Cable Kit Components Spare P ar t Number 348335-001 Item Description 1 A udio cable 2 In ver ter cable 3 Digitiz er cable 4 Displa y panel cable 5 Modem cab le[...]

  • Page 73

    Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–9 3.4 Miscellan eous Plasti c s/Hardw are Kit Co mpone nts Miscellaneo us Plas tics/Hard war e Kit C onten ts T able 3-3 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 348350-001 Item Description 1 PC Card slot space sa ver 2 SD Card slot space sa ver 3 Connector c[...]

  • Page 74

    3–10 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.5 K e yb oa rd T ablet P C K e y boar d Ta b l e 3 - 4 T ablet PC K eyboar d Spare P ar t Number Information Description Spare P art Number Description Spare P art Number Asia/P acific Au s t ra l i a Denmark European European A4 F rance F rench Canada German Italy Jap a n Japan ([...]

  • Page 75

    Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–11 3.6 Optional HP T ab let PC Doc king Station Optional HP T ablet PC Doc king Statio n T able 3-5 Optional HP T ablet PC Doc king Station Spare P ar t Number Information Description Spare P art Number HP T ablet PC Doc king Station 348338-001[...]

  • Page 76

    3–12 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.7 HP T ab let PC Dockin g Station Comp one nts HP T ablet P C Docking St ation C omponents[...]

  • Page 77

    Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–13 Ta b l e 3 - 6 HP T ablet PC Doc k ing Station Components Spare P ar t Number Information Item Description Spare P art Number 1 Doc king stand and pivot arm 349090-001 2 T op case 349091-001 3 Board assemb ly 349093-001 4 Bottom case 349092-001[...]

  • Page 78

    3–14 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 3.8 Miscellan eous Ta b l e 3 - 7 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P art Number Description Spare P art Number A C powe r cord, 3-wire Au s t ra l i a Europe International Italy Jap a n Ko r e a The P eople’ s Republic of China 198723-011 198723-B31[...]

  • Page 79

    Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–15 3.9 Sequenti al P art N umber Lis ting T able 3-8 Spare P ar ts: Sequential Part Number Listing Spare P art Number Description 344418-001 Pressure sensitive pen without er aser 344503-001 Pressure sensitive pen with er aser 348325-001 K eyboard f or use in the United States 348325-0[...]

  • Page 80

    3–16 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 348325-AB1 K eyboard for use in T aiwan 348325-AD1 K eyboard f or use in K orea 348325-B71 K eyboard f or use in Sweden and Finland 348325-DB1 K eyboard f or use in F rench Canada 348327-001 Base enclosure with shield 348328-001 Bridge batter y 348329-001 R TC batter y 348330-001 P [...]

  • Page 81

    Illustr ated P arts Catalog Maintenance and S ervi ce Guide 3–17 348346-001 Memor y module, 512-MB , (333 MHz) 348348-001 Display panel assembly (Hydis) 348349-001 Display panel assembly (T oshiba) 348350-001 Miscellaneous Plastics Kit 348351-001 Miscella neous Screw Kit 348352-001 Speaker assemb ly 348354-001 Heat sink 348355-001 P en tips 34835[...]

  • Page 82

    3–18 Maintenance and Serv ice Gui de Illustr ated P arts Catalog 370915-001 System board with Intel Celeron M 900-MHz processor (does not include memor y) 370916-001 System board with Intel P entium M 1.0-GHz processor (does not include memor y) 374023-001 System board with 1.1-GHz Intel P entium M processor , without memor y 374024-001 System bo[...]

  • Page 83

    Maintenance and S ervi ce Guide 4–1 4 Remo val and Repla cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou need the following tools to complete the remo v al and replacement procedures: ■ Magnetic scre wdri ver ■ T orx T8 scre wdri ver ■ Phillips[...]

  • Page 84

    4–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminarie s 4.2 Ser vice Consid erations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the tablet PC, place the subassembly (and all accompanying scre ws) a[...]

  • Page 85

    Remo val and R eplacement Preliminar ies Maintenance and S ervi ce Guide 4–3 4. 3 Pr e v enting Damage to Re mo v able Dr i v es Remov able driv es are fragile components that must be handled with care. T o prev ent damage to the tablet PC, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before remov[...]

  • Page 86

    4–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminarie s 4.4 Pr e v enting El ec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many integrated circuits provide some protection, b ut in ma[...]

  • Page 87

    Remo val and R eplacement Preliminar ies Maintenance and S ervi ce Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to gro[...]

  • Page 88

    4–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminarie s 4.7 Grounding E quip men t and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10%[...]

  • Page 89

    Remo val and R eplacement Preliminar ies Maintenance and S ervi ce Guide 4–7 Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tableto[...]

  • Page 90

    4–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminarie s T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated b y different acti vities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T y pical Electro static V oltage Levels Relative Humidity[...]

  • Page 91

    Maintenance and S ervi ce Guide 5–1 5 Remo val and Repla cemen t Procedur es This chapter provides remo val and replacement procedures. T orx T8 and Phillips P0 screws are remo ved during the disassembly of the tablet PC and the docking station. There are 38 scre ws, in 4 dif ferent sizes, that may ha ve to be remo ved, replaced, and loosened whe[...]

  • Page 92

    5–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 5 . 1 Serial N umber Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC. Ser ial Number Locati on[...]

  • Page 93

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–3 5 .2 Disassem b l y Seque nce C hart Use the follo wing table to determine the section number to be referenced when removing tablet PC components. T able 5-1 Disassembl y Sequence Chart Section Description Number of screws removed 5.3 Preparing the tablet PC f o r disassem[...]

  • Page 94

    5–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 5 .3 Preparing th e T ab let PC f or Disassem bly Perform the follo wing steps before disassembling the tablet PC. Bef or e Y ou Beg in 1. Sav e your work, exit all applications, and shut do wn the tablet PC. If you are unsure whether the tablet PC is of f or in hibernation,[...]

  • Page 95

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–5 5. Remov e the SD Card and PC Card slot devices or space sav ers (if any) by follo wing these steps: a. Press the SD Card 1 to release it. b . Remo ve the SD card from the slot 2 . Re leasing the SD Car d (space sa ve r sho wn) Re mo v ing the SD Card (space s av er sho w [...]

  • Page 96

    5–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures c. Press the PC Card release button 1 to release the b utton from the base enclosure. Press the button a second time to eject the contents of the PC Card slot. d. Remov e the PC Card slot device 2 from the card slot. ✎ The PC Card slot space sav er and SD Card slot space s[...]

  • Page 97

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–7 6. Press the end of the pen 1 to release it from the holder . Then remov e the pen from the holder 2 . 7. Open the connector cov er by pulling out and down on the notch 3 . Re mo v ing the P en and Opening the Connec tor C o ver[...]

  • Page 98

    5–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedures 8. Remov e the battery pack by following these steps: a. T urn the tablet PC upside down, with the po wer/standby switch and jog dial to ward you. b . Remo ve the optional PM2.0×4.0 retention scre w 1 that secures the battery pack to the tablet PC. c. Slide the battery rele[...]

  • Page 99

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–9 Mini PCI Communications car d Spare P ar t Number Information 802.11a/b/g 802.11a/b/g f or international use 802.11a/b/g f or use in Europe 802.11a/b/g f or use in Japan 802.11a/b/g f or use in Japan 802.11a/b/g f or use in the United States 349985-001 385759-002 385759-02[...]

  • Page 100

    5–10 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 9. Remov e the Mini PCI communications card by following these steps: a. Remov e the two PM2.0×4.0 screws 1 that secure the Mini PCI communications/memory module slot cov e r to the tablet PC. b . Lift the back edge of the Mini PCI communications/ memory module slot cov e[...]

  • Page 101

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–11 d. Disconnect the two antenna cables 1 from the Mini PCI communications card. e. Spread the retaining tabs 2 securing the Mini PCI communications card to the system board. The edge of the Mini PCI communications card rises at a 45-degree angle. f. Pull the Mini PCI commun[...]

  • Page 102

    5–12 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 10. Remov e the memory module by following these steps: a. Remov e the Mini PCI communications/memory module slot cov er . b . Spread the retaining tabs 1 securing the memory module 2 to the system board. The edge of the memory module rises at a 45-degree angle. c. Pull th[...]

  • Page 103

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–13 5 .4 Real- Time C loc k B a t ter y Perform the follo wing steps to remov e the R TC battery: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the T ablet PC for Disassembly”). 2. T urn the tablet PC upside down, with the po wer switch and jo[...]

  • Page 104

    5–14 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5 .5 Hard Driv e Remov e the hard driv e as follo ws: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the T ablet PC for Disassembly”). 2. Remov e the R TC battery (refer to Section 5.4, “Real-Ti me Clock Battery”). 3. T urn the tablet PC[...]

  • Page 105

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–15 4. Remov e the two PM2.0×4.0 screws 1 that secure the hard dri ve co ver to the tablet PC. 5. Lift the front edge of the cov er 2 and swing the cover back. 6. Remov e the hard drive co ver . ✎ The hard dri ve co ver is included in the Miscellaneous Plastics/Hardware Ki[...]

  • Page 106

    5–16 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 7. Use the tab 1 on the right side of the hard dri ve to slide the dri ve 2 to the right and disconnect it from the system board. 8. Remov e the hard drive 3 from the tablet PC. Re mo v ing the H ard Dri ve Re verse the preceding procedures to install the hard dri ve.[...]

  • Page 107

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–17 5 .6 Displ ay P anel As sembly T o remov e and disassemble the display panel assembly: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the T ablet PC for Disassembly”). 2. Remov e the R TC battery (refer to Section 5.4, “Real-Ti me Clock B[...]

  • Page 108

    5–18 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. Remov e the six TM2.5×8.0 screws 1 that secure the display panel assembly to the base enclosure. 6. Open the tilt foot 2 in the bottom-left corner and remov e the TM2.5×8.0 scre w 3 that secures the display panel assembly to the base enclosure. Re mo v ing the Display[...]

  • Page 109

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–19 7. Slide and hold the ke yboard release latch 1 to the right. 8. Remov e the TM2.5×8.0 screw 2 that secures the display panel assembly to the base enclosure. 9. Lift the edge of the insulator 3 nearest the edge of the base enclosure. 10. On the right side of the hard dri[...]

  • Page 110

    5–20 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 11. Position the tablet PC right side up with the connector cov er to ward you. Make sure that the connector cov er is open. 12. On the side of display panel assembly farthest from you, use a flat edge to pry the edge of the display panel assembly ov er the audio-out (head[...]

  • Page 111

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–21 14. Release the ZIF connector 1 to which the audio cable is attached, and then disconnect the cable 2 . 15. Release the ZIF connector 3 to which the in verter cable is attached, and then disconnect the cable 4 . 16. Separate the display panel assembly and the base enclosu[...]

  • Page 112

    5–2 2 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 17. Remov e the bridge battery as follows: d. Remov e the bridge battery 1 from the panel bezel. a. Disconnect the bridge battery cable 2 from the panel in verter board. Re mo v ing the Bridge Battery[...]

  • Page 113

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–2 3 18. Remov e the digitizer as follows: a. Release the ZIF connector 1 to which the digitizer cable is attached and disconnect the cable from the system board 2 . b . Swing the two fle x cables 3 to the right. Disconnec ting the Digiti z er Cable .[...]

  • Page 114

    5–2 4 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures c. Remov e the two PM 2.0×5.0 screws on the left side and the PM2.0×4.0 scre w on the nearest side of the digitizer panel that secure the bracket to the panel assembly . Re mov ing the Br ack et Scr ew s[...]

  • Page 115

    Re mo val and R eplacement Pr ocedures Maintenance and Se rvi ce Guide 5 –2 5 d. Remov e the two PM2.0×4.5 screws 1 that secure the digitizer to the display panel assembly . e. Lift the front edge of the digitizer 2 and slide it out 3 of the display panel. Re mo v ing the Digitiz er[...]

  • Page 116

    5–2 6 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5. 7 Sys t e m B o a r d Perform the follo wing steps to remov e the system board: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the T ablet PC for Disassembly”). 2. Remov e the R TC battery (refer to Section 5.4, “Real-Ti me Clock Batte[...]

  • Page 117

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–2 7 5. Remov e the Bluetooth board as follows: a. Position the tablet PC base enclosure so that the heat sink grille is to ward you. b . Disconnect the Bluetooth bpard connector from the system board 1 . c. Slide the Bluetooth board 2 aw ay from you and lift it aw ay from th[...]

  • Page 118

    5–2 8 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 6. Remov e the four PM2.0×3.5 screws 1 that secure the system board shield to the base enclosure. 7. Lift the shield from the system board 2 . 8. Separate the adhesi ve 3 from the system board. Re mo v ing the Sy stem Boar d Shield[...]

  • Page 119

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–29 9. Release the ZIF connector 1 to which the audio cable is attached and disconnect the cable 2 from the system board. 10. Release the ZIF connector 3 to which the button board cable is attached and disconnect the cable 4 from the system board. Disconnecting the A udio and[...]

  • Page 120

    5–30 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 11. Remov e the system main memory by following these steps: a. Spread the retaining tabs 1 securing the main memory board to the system board. The end of the memory board opposite the connector rises at a 45-degree angle. b . Pull the memory module aw ay from the connecto[...]

  • Page 121

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–31 12. Remov e the modem board by following these steps: a. Disconnect the modem board connector from the system board 1 . b . Remo ve the PM2.0×4.5 scre w 2 that secures the modem board to the system board. c. Lift the modem and cable assembly from the base enclosure 3 . R[...]

  • Page 122

    5–3 2 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 13. Remov e the keyboard release assembly by follo wing these steps: a. Remov e the four TM2.5×6.0 screws 1 that secure the ke yboard release assembly to the base enclosure. b . Lift the ke yboard release assembly straight up 2 and remov e it from the base enclosure. Re [...]

  • Page 123

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–33 ✎ When installing the ke yboard release assembly , make sure the actuator tab 1 in the base enclosure is in the leftmost position. After this tab is positioned properly , install the keyboard release assembly 2 , and 4 TM2.5×6.0 screws 3 . Installing the K e yboar d R [...]

  • Page 124

    5–34 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 14. Position the base enclosure so the heat sink grille is to your right. 15. Remov e the fi ve PM2.0×4.5 scre ws that secure the system board to the base enclosure. Re mo v ing the Sy stem Boar d Sc re ws[...]

  • Page 125

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–35 16. Use the heat sink grille 1 to lift the right edge of the system board 2 until it rests at a 45-degree angle. 17. Slide the system board aw ay from the base enclosure at an angle 3 to remov e it. Re mo v ing the Sy stem Boar d Re verse the preceding procedures to insta[...]

  • Page 126

    5–3 6 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5 .8 Fan and Heat Sink ✎ The fan and heat sink are included with the system board; ho we ver , the fan and heat sink can also be ordered separately . Perform the follo wing steps to remov e the fan and heat sink: 1. Prepare the tablet PC for disassembly (refer to Sectio[...]

  • Page 127

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–3 7 4. Remov e the system board shield 1 . 5. Disconnect the fan cable from the system board 2 . 6. Remov e the three PM2.0×4.5 screws 3 that secure the fan and heat sink to the system board. 7. Lift the system board 4 straight up. The fan and heat sink 5 will remain restin[...]

  • Page 128

    5–38 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 5 .9 Option al HP T abl et PC Doc king Sta tion Perform the follo wing steps to disassemble the docking station: 1. Position the docking station upside do wn, resting on the docking stand, with the bottom case to ward you. Optional HP T ablet PC Doc king Station Components[...]

  • Page 129

    Re mo val and R eplacement Pr ocedures Maintenance and Se rvi ce Guide 5 –3 9 2. Remov e the four TM2.5×7.5 screws that secure the top case to the bottom case. Re mo v ing the T op Case Sc re ws[...]

  • Page 130

    5–40 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 3. Position the docking station right side up with the rear to ward you, and then swing the docking stand to the back. 4. Lift the left edge of the top case 1 until the rear edge of the case 2 disengages from the bottom case. 5. Remov e the docking station top case 3 . Re [...]

  • Page 131

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–41 6. Disconnect the docking stand cable 1 from the board assembly 2 . Disconnec ting the Docking S tand Cable[...]

  • Page 132

    5–4 2 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 7. Position the docking station with the left side to ward you. ✎ Make sure the docking stand and pi vot arm are supported before removing the follo wing screws. The docking stand and pi v ot arm can fall if not supported. 8. Remov e the following scre ws: 1 T wo PM2.5?[...]

  • Page 133

    Re mo val and R eplacement Pr ocedures Maintenance and S ervi ce Guide 5–43 10. Disconnect the switch cable 1 from the board assembly . 11. Remov e the seven PM2.5×4.0 scre ws 2 that secure the board assembly to the bottom case. Re mo v ing the Board Asse mbly S cr ew s[...]

  • Page 134

    5–44 Maintenance and Serv ice Gui de Remo val and R eplacement Pr ocedures 12. Lift the edge of the board assembly 1 until it rests at an angle. 13. Slide the board assembly to ward you 2 until the rear connectors clear the bottom case. 14. Lift the docking station board assembly straight up 3 to remov e it from the bottom case. Re mo v ing the B[...]

  • Page 135

    Maintenance and S ervi ce Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Ta b l e t P C Dimensions Height Width Depth 27.4 cm 21.6 cm 2.0 cm 10.8 in 8.5 in 0.8 in W eight (varies by configuration) T ablet PC only T ablet PC with k eyboard 1.4 kg 1.8 kg 3.1 lb 4.0 lb Stand-alone power re[...]

  • Page 136

    6–2 Maintenance and Servi ce Guide Spe cificat ion s ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The tablet PC operates well within this range of temperatures. Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 90%, 38.7°C (101.6°F) maximum wet bulb temper ature Altitude (unpressur[...]

  • Page 137

    Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 10.4-inch XGA, TFT Displa y Dimensions Height Width Diagonal 23.6 cm 17.3 cm 26.4 cm 9.29 in 6.81 in 10.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 140 nits typical Pixel resolution Pitch Fo r m at Configuration 0.264 × 0.264 mm 1024 × 768 RGB vert[...]

  • Page 138

    6–4 Maintenance and Servi ce Guide Spe cificat ion s Ta b l e 6 - 3 Hard Drives 80-GB 60-GB User capacity per drive* 80.0 GB 60.0 GB Drive height 9.5 mm 9.5 mm Drive width 70 mm 70 mm Interface type ATA - 6 ATA - 5 Seek times (typical read, including setting) Single trac k Ave r a g e Full stroke 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks [...]

  • Page 139

    Spe cificat ion s Maintenance and S ervi ce Guide 6–5 40-GB 40-GB 30-GB User capacity per drive* 40.0 GB 40.0 GB 30.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm Drive width 70 mm 70 mm 70 mm Interface type ATA - 5 ATA - 5 ATA - 5 Seek times (typical read, including setting) Single trac k Ave r a g e Full stroke 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13[...]

  • Page 140

    6–6 Maintenance and Servi ce Guide Spe cificat ion s Ta b l e 6 - 4 Diskette Drive (For Use Only in the Doc king Station or External MultiBay) Diskette size 88.9 mm (3.5 in) Light On system Height 12.7 mm (0.5 in) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 T racks per side High density Low density 80 80 Read/w[...]

  • Page 141

    Spe cificat ion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 5 CD-ROM Drive (For Use Only in the Doc king Station or External MultiBay) Applicable disc CD-R OM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack[...]

  • Page 142

    6–8 Maintenance and Servi ce Guide Spe cificat ion s T able 6-6 D VD-ROM Drive (For Use Only in the Doc king Station or External MultiBay) Applicable disc D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD[...]

  • Page 143

    Spe cificat ion s Maintenance and S ervi ce Guide 6–9 Ta b l e 6 - 7 D VD/CD-R W Combo Drive (For Use Only in the Doc king Station or External MultiBay) Applicable disc D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R (read only) CD Plus Photo CD (single/mu[...]

  • Page 144

    6–10 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 8 External A C Adapter W e ight 0.28 kg 0.62 lb P ower supply (input) Operating v o ltage Operating current Operating frequency range Maximum transient 90 to 260 V AC RMS 1.7 A RMS 47 to 63 Hz A C 4/50 kV Ta b l e 6 - 9 6-cell, Li-Ion Battery Pac k W e ight 0.30 kg 0.65 lb Energ [...]

  • Page 145

    Spe cificat ion s Maintenance and S ervi ce Guide 6–11 T able 6-10 System DMA Hard ware DMA System Function DMA0 A vailable f or audio DMA1 Enter tainment audio (def ault; alternate=DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel por t LPT1 (def ault; alternate=DMA0, none) DMA4 DMA controller cascading (not av ailable) DMA5 A vailable f o[...]

  • Page 146

    6–12 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Ke yboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (def ault)* IRQ6 Diskette drive IRQ7 P arallel port IRQ8 Real time clock (R TC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal p[...]

  • Page 147

    Spe cificat ion s Maintenance and S ervi ce Guide 6–13 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f o[...]

  • Page 148

    6–14 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contr[...]

  • Page 149

    Spe cificat ion s Maintenance and S ervi ce Guide 6–15 I/O Address (he x ) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3[...]

  • Page 150

    6–16 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB [...]

  • Page 151

    Maintenance and S ervi ce Guide A–1 A Conn ec tor P in A ssi gnm ents Ta b l e A - 1 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Unused 4 Unused 8 Unused[...]

  • Page 152

    A–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 2 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 153

    Connec tor P in Assignments Maintenance and S ervi ce Guide A–3 Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Hor izontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog[...]

  • Page 154

    A–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 5 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, r ight channel Ta b l e A - 6 A udio-In Micr ophone Pin Signal Pin Signal 1 A udio signal in 2 Ground 2 A udio signal in[...]

  • Page 155

    Maintenance and S ervi ce Guide B–1 B P o w er C ord Set Requiremen ts 3-Con duc tor P ow er Cord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment is[...]

  • Page 156

    B–2 Maintenance and Serv ice Guide P o wer C ord Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsible fo[...]

  • Page 157

    P o we r Cor d Set Requir ement s Maintenance and S ervi ce Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME T [...]

  • Page 158

    B–4 Maintenance and Serv ice Guide P o wer C ord Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conduc[...]

  • Page 159

    Maintenance and S ervi ce Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws used in the tablet PC and the docking station. All scre ws listed in this appendix are av ailable for the tablet PC in the Miscellaneous Scre w Kit, spare part number 348351-001 docking station.[...]

  • Page 160

    C–2 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 . 0 × 4. 0 Scr ew L ocatio ns Ta b l e C - 1 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 9 4.0 mm 2.0 mm 3.8 mm Where used: 1 One screw that secures the battery pa ck to the tablet PC (documented in Section 5.3 ) 2 T wo screws that secure the Mini PCI co[...]

  • Page 161

    Scr ew L istin g Maintenance and S ervi ce Guide C–3 Phillips P M2 . 0 × 4. 0 Scr ew L ocatio ns Ta b l e C - 1 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 9 4.0 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the displa y panel to the display bez e l (documented in Section 5.6 ) mm[...]

  • Page 162

    C–4 Maintenance and S ervi ce Guide Scr ew L istin g T orx T8M2 . 5 × 8. 0 Scr e w L ocations Ta b l e C - 2 T orx T8M2.5×8.0 Screw Color Qty . Length Thread Head Width Silver 8 8.0 mm 2.5 mm 4.4 mm Where used: 1 Se ve n screws that secure the displa y panel assembly to the base enclosure (documented in Section 5.6 ) 2 One screw under the k eyb[...]

  • Page 163

    Scr ew L istin g Maintenance and S ervi ce Guide C–5 Phillips P M2 .5 × 6 .0 S cr ew L ocation Ta b l e C - 3 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Silver 4 6.0 mm 2.5 mm 4.3 mm Where used: 4 screws that secure the k eyboard rele ase assembly to the base enclosure (documented in Section 5.7 ) mm[...]

  • Page 164

    C–6 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 . 0 × 3 .0 Sc re w Locations Ta b l e C - 4 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the displa y panel to the display bez el (documented in Section 5.6 ) mm[...]

  • Page 165

    Scr ew L istin g Maintenance and S ervi ce Guide C–7 Phillips P M2 .5 × 7 .5 S cre w Locati ons Ta b l e C - 5 T orx M2.5×7.5 Screw Color Qty . Length Thread Head Width Silver 4 7.5 mm 2.5 mm 4.4 mm Where used: 4 screws that secure the doc king st ation top case to the bottom case (documented in Section 5.9 ) mm[...]

  • Page 166

    C–8 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0 × 5 . 0 Scr ew Locations Ta b l e C - 6 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Y ellow 3 5.0 mm 2.0 mm 3.8 mm Where used: 3 screws that secure the displa y panel brack et to the display panel assemb ly (documented in Section 5.6 ) mm[...]

  • Page 167

    Scr ew L istin g Maintenance and S ervi ce Guide C–9 Phillips P M2 .0 × 3. 5 Scr e w Location Ta b l e C - 7 Phillips PM2.0×3.5 Screw Color Qty . Length Thread Head Width Y ellow 1 3.5 mm 2.0 mm 3.8 mm Where used: One screw that secures the displa y panel brack et to the displa y panel assembly mm[...]

  • Page 168

    C–10 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0 × 4.5 Scr ew L ocations Ta b l e C - 8 Phillips PM2.0×4.5 Screw Color Qty . Length Thread Head Width Y ellow 8 4.5 mm 2.0 mm 3.8 mm Where used: 5 screws that secure the system board to the base enclosure (documented in Section 5.8 ) mm[...]

  • Page 169

    Scr ew L istin g Maintenance and S ervi ce Guide C–11 Phillips P M2 .0 × 4.5 Scr ew L ocations Ta b l e C - 8 Phillips PM2.0×4.5 Screw (Continued) Color Qty . Length Thread Head Width Y ellow 8 4.5 mm 2.0 mm 3.8 mm Where used: 3 screws that secure the f an and heat si nk to the system boa rd (documented in Section 5.8 ) mm[...]

  • Page 170

    C–12 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0 × 3. 5 Scr e w Locations Ta b l e C - 9 Phillips PM2.0×3.5 Screw Color Qty . Length Thread Head Width Y ellow 4 3.5 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the system boar d shield to the base enclosure (documented in Section 5.7 ) mm[...]

  • Page 171

    Scr ew L istin g Maintenance and S ervi ce Guide C–13 Phillips P M2 . 0 × 4. 0 Scr ew L ocatio n T able C-10 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 1 4.0 mm 2.0 mm 3.8 mm Where used: One screw that secures the s witch board to the base enclosure (documented in Section 5.9 ) mm[...]

  • Page 172

    C–14 Maintenance and S ervi ce Guide Scr ew L istin g T orx M2 . 5 × 8.0 Sc re w Locations T able C-11 T orx M2.5×8.0 Screw Color Qty . Length Thread Head Width Silver 5 8.0 mm 2.5 mm 4.3 mm Where used: 1 T wo screws that secure the doc king st ation pivot arm and cable brac ket to the bottom case (documented in Section 5.9 ) 2 Three screws tha[...]

  • Page 173

    Scr ew L istin g Maintenance and S ervi ce Guide C–15 Phillips P M2 .5 × 1 1 .0 S cr ew L ocation T able C-12 Phillips PM2.5×11.0 Screw Color Qty . Length Thread Head Width Silver 1 11.0 mm 2.5 mm 4.3 mm Where used: One screw that secures the doc king stat ion pivot arm hinge to the bottom case (documented in Section 5.9 ) mm[...]

  • Page 174

    Maintenance and Se rvi ce Guide D–1 D Disp l a y Com ponen t Recy c lin g Å W ARN ING: The backli ght contains mer cury . Ca ution should be ex erc ised w hen r emov ing and handling the backli ght to a void damaging this component and cau s ing expo sure to the mer cury . Ä CAUT ION: The pr ocedures in this appe ndi x can r esult in damage to [...]

  • Page 175

    D–2 Maintenance and S ervi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The procedures provided in this a[...]

  • Page 176

    Display C omponent Recy cling Maintenance and Se rvi ce Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw cov ers 1 and screws 2 that secure the display bezel to the display assembly . Re mo v ing the Display Bez el Sc r ew Co ver s and Sc re ws[...]

  • Page 177

    D–4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 . Re mo v ing the Display Bez el[...]

  • Page 178

    Display C omponent Recy cling Maintenance and Se rvi ce Guide D–5 4. Disconnect all LCD panel cables 1 from the display in verter and remov e the inv erter 2 . Re mo v ing the Display In verter 5. Remov e all screws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure. Re mo v ing the L CD P [...]

  • Page 179

    D–6 Maintenance and S ervi ce Guide Display C omponent R ecy cling 7. T urn the LCD panel upside down. 8. Remov e all screws that secure the LCD panel frame to the LCD panel. Re mo v ing the L CD P anel Fr ame Scr ew s 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remov e the LCD pa[...]

  • Page 180

    Display C omponent Recy cling Maintenance and Se rvi ce Guide D–7 11. Remov e the screws 1 that secure the backlight cov er to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cover . Re mo v ing the Bac klight C o v er[...]

  • Page 181

    D–8 Maintenance and S ervi ce Guide Display C omponent R ecy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel. Re leasing the Bac klight C ables[...]

  • Page 182

    Display C omponent Recy cling Maintenance and Se rvi ce Guide D–9 16. T urn the LCD panel upside down. 17. Remov e the backlight frame from the LCD panel. Re mo v ing the Bac klight F rame[...]

  • Page 183

    D–10 Maintenance and S ervi ce Guide Display C omponent R ecy cling Å W ARN ING: The backli ght contains mer cury . Ca ution should be ex erc ised w hen r emov ing and handling the backli ght to a void damaging this component and cau s ing expo sure to the mer cury . 18. Slide the backlight out of the backlight frame. Re mo v ing the Bac klight[...]

  • Page 184

    Display C omponent Recy cling Maintenance and S ervi ce Guide D–11 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Re leasing the L CD P anel[...]

  • Page 185

    D–12 Maintenance and S ervi ce Guide Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the backlight and LCD panel.[...]

  • Page 186

    Maintenance and Se rvi ce Guide Index–1 Ind e x A AC adapter spare part number 3–14 specifications 6–10 AC adapter light 1–7 AC power connector docking station 1–27 location 1–9 air vent 1–11 , 1–17 alignment key 1–20 alignment key slot keyboard 1–23 tablet PC 1–11 attachment release latch keyboard 1–23 tablet PC 1–17 audi[...]

  • Page 187

    Index–2 Mainte nance and Servi ce Guide Index C cables, service considerations 4–2 caps lock light 1–21 components, docking station front 1–24 left-side 1–24 rear 1–26 right-side 1–26 components, keyboard front 1–22 rear panel 1–23 top 1–20 components, tablet PC bottom 1–15 , 1–16 front 1–6 left side 1–10 right side 1–[...]

  • Page 188

    Index Maintenance and Se rvi ce Guide Index–3 docking connector docking station 1–25 tablet PC 1–17 docking connector pass-through 1–21 docking eject pin 1–25 docking restraint latch (docking station) 1–25 docking restraint latch recess (tablet PC) 1–16 docking stand illustrated 1–25 removal 5–42 spare part number 3–13 , 3–17 [...]

  • Page 189

    Index–4 Mainte nance and Servi ce Guide Index no power 2–12 , 2–13 , 2–14 , 2–15 no video 2–15 , 2–16 , 2–17 nonfunctioning devices 2–27 pointing device 2–29 fn key 1–22 function keys 1–22 G grounding equipment and methods 4–6 H hard drive illustrated 3–4 , 3–6 OS loading problems 2–20 precautions 4–3 removal 5–1[...]

  • Page 190

    Index Maintenance and Se rvi ce Guide Index–5 M memory map specifications 6–16 memory module illustrated 3–4 , 3–6 removal 5–12 spare part numbers 3–5 , 3–16 , 3–17 memory module/Mini PCI communications compartment 1–19 memory module/Mini PCI communications compartment cover illustrated 3–2 retention screws 1–19 microphone 1?[...]

  • Page 191

    Index–6 Mainte nance and Servi ce Guide Index P packing precautions 4–4 pad feet 1–18 parts catalog 3–1 password clearing 1–5 options 2–5 power-on 2–4 setup 2–4 PC Card eject button 1–8 PC Card slot 1–8 pen illustrated 1–9 spare part numbers 3–15 pen holder 1–9 illustrated 3–2 push block assembly 3–2 pen receptacle, sp[...]

  • Page 192

    Index Maintenance and Se rvi ce Guide Index–7 security cable slot docking station 1–25 tablet PC 1–10 serial number 3–1 , 5–2 service considerations 4–2 Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 setup password 2–4 speaker assembly illustrated 3–4 , 3–6 spare part number 3–5 , 3–17 speaker cab[...]

  • Page 193

    Index–8 Mainte nance and Servi ce Guide Index pointing device 2–29 power 2–12 Setup 2–2 video 2–16 U universal alignment slots keyboard 1–23 tablet PC 1–11 Universal Serial Bus (USB) port docking station 1–27 location 1–8 pin assignments A–2 V video troubleshooting 2–16 W Windows applications key 1–22 Windows logo key 1–22[...]