HP (Hewlett-Packard) 3300 manual

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Table of contents for the manual

  • Page 1

    HP Photo smar t 3 3 00 All-in - One se r i es Us er Gui de[...]

  • Page 2

    HP Photosmart 3300 All-in-One series User Guide[...]

  • Page 3

    © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems I[...]

  • Page 4

    Contents 1 HP All-in-One overview .. ............... ................ ............... .............. ............... ...........5 The HP All-in-One at a glance ........... .......... ............. ................. ................ ............5 Control panel overview ............. ................ ............... .................. ...............[...]

  • Page 5

    8 Use the copy features ......... .......... ............. .......... ............ .......... ............ ..........123 Make a copy ......... ................... .............. ............... ............... .................. ............123 Change the copy settings ............. ................ ............ ............... ............ .......[...]

  • Page 6

    Print specifications ........ .... .......................................... ....................................... 191 Copy specifications .................. ............. ....................................... ......................192 Fax specifications ............ . ................. .................. .................... ................ [...]

  • Page 7

    4 HP Photosmart 3300 A ll-in-One series[...]

  • Page 8

    1 HP All-in-One overview You can access many HP All-in-One functions directly, without turning on your computer. You can quickly and easily accomplish tasks such as making a copy, sending a fax, or printing photos from a memory card or storage device from your HP All-in-One. This chapter describes the HP All-in-One hardware features, control panel [...]

  • Page 9

    Label Description 3 Output tray 4 Paper-width guide for the main tray 5 Control panel : Use to access the HP All-in-One features. For information about the buttons on the control panel, see HP Photosmart 3300 All-in-One series control panel features . 6 Control panel lever : Press this lever to rotate the control panel up and down. 7 Paper-length g[...]

  • Page 10

    Label Description 21 Rear USB port 22 Fax ports (1-LINE and 2-EXT) 23 Rear clean-out door latch 24 Rear clean-out door 25 Power connection Control panel overview This section describes the functions of the control panel buttons, lights, and keypad, as well as the color graphics display icons and screen saver. HP Photosmart 3300 All-in-One series co[...]

  • Page 11

    Label Name and Description 6 Color graphics display : View menus, photos, messages, and videos. 7 Keypad : Enter numbers, values, or text, and navigate through menus. 8 Reverse , Play/Pause , Fast Forward : Play videos and navigate video frames. 9 Zoom in , Zoom out : Enlarge or reduce the appearance of the photo on the color graphics display for c[...]

  • Page 12

    Label Name and Description 21 Copy : Presents or removes the Copy Menu for selecting options. Select the copy function. When the button is lit, the copy function is selected. The button is lit by default. 22 Help : Display a list of specific help topics. The topic that you select opens a help window on your computer screen. 23 Photo tray light : In[...]

  • Page 13

    Icon Purpose Shows that a wireless network connection exists. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. For more information, see Connect to a network . Shows that an ad hoc, or computer-to-computer, wireless network connection exists. For more information, see Connect to a network . Shows that[...]

  • Page 14

    4.Edit 5.Transfer to Computer 6.HP Instant Share 7.Slideshow 8.Set as Wallpaper Video Menu The following Video Menu options are available when you press the Video button on the control panel. 1.Easy Print Wizard 2.Print Options 3.Special Features Film Menu The following Film Menu options are available when you press the Film button on the control p[...]

  • Page 15

    Copy Menu The following Copy Menu options are available when you press the Copy button on the control panel. 1.Number of Copies 2.Copy Preview 3.Reduce/Enlarge 4.Crop 5.Tray Select 6.Paper Size 7.Paper Type 8.Copy Quality 9.Lighter/Darker 0.Enhancements .Set New Defaults Scan To menu The following Scan To menu options are available when you press t[...]

  • Page 16

    Scan Menu The following Scan Menu options are available when you press the Scan button on the control panel. This menu only appears when you press the Scan button if your HP All-in-One is connected to a network. The Scan Menu enables you to select a connected computer before displaying other scan options. Note If your HP All-in-One is connected to [...]

  • Page 17

    5.Tools 6.Preferences 7.Network 8.HP Instant Share 9.Bluetooth Note The Bluetooth option is not available on this menu unless you have an HP Bluetooth adapter inserted into the front USB port. Select Function Menu The following Select Function menu options are available when you press the Photo Tray button on the control panel. Note When you use th[...]

  • Page 18

    You can also enter symbols from the keypad when you dial a fax or phone number. When the HP All-in-One dials the number, it will interpret the symbol and respond accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will pause before dialing the remainder of the number. A pause is useful if you need to access an outside[...]

  • Page 19

    Enter text using the keypad on the control panel You can enter text or symbols by using the keypad on the control panel. Your selections will appear in the visual keyboard on the color graphics display. To enter text using the keypad on the control panel 1. Press the keypad number that corresponds to the letter you want to enter. For example, the l[...]

  • Page 20

    Use the HP Image Zone software You can use the HP Image Zone software to access many features not available from the control panel. The HP Image Zone software is installed on your computer when you set up your HP All-in-One. For further information, see the Setup Guide that came with your device. Note If you selected the minimum installation of the[...]

  • Page 21

    software; then reinstall the software. For more information, see the Setup Guide that came with your HP All-in-One. To open the HP Image Zone software on a Mac ➔ Click the HP Image Zone icon in the Dock, and then choose a device. The HP Image Zone wi ndow appears. Note On a Mac, the features available in the HP Image Zone software vary depending [...]

  • Page 22

    2 Find more information You can access a variety of resources, both printed and onscreen, that provide information about setting up and using your HP All-in-One. Sources of information Setup Guide The Setup Guide provides instructions for setting up your HP All-in- One and installing software. Make sure you follow the steps in the Setup Guide in or[...]

  • Page 23

    HP Image Zone Help The HP Image Zone Help provides detailed instructions on features of your HP All-in-One that are not described in this User Guide, including features that are only available using the HP Image Zone software. Windows ● The Get step-by-step instructions topic provides information on using the HP Image Zone software with HP device[...]

  • Page 24

    Use the onscreen Help This User Guide provides just a sampling of the features available to help you get started using your HP All-in-One. Explore the onscreen HP Image Zone Help that came with your HP All-in-One software for information on all the features that your HP All-in-One supports. Note The onscreen Help also provides troubleshooting topic[...]

  • Page 25

    1 Contents, Index, and Search tabs 2 Display area 3 Help toolbar Contents, Index, and Search tabs The Contents , Index , and Search tabs enable you to find any topic in the HP Image Zone Help . ● Contents The Contents tab provides a top-down view of the topics in the Help, similar to the table of contents in a book. This is a useful way to find a[...]

  • Page 26

    You can use the scroll bar on the right side of the list to view the different entries, or you can begin typing keywords in the text box above the list. As you type, the list of index entries automatically advances to the entries that begin with the letters you type. When you see an index entry that seems to be related to the information you are tr[...]

  • Page 27

    this is the case, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area. ● Some topics include detailed instructions or additional information that is not immediately visible on the page. Look for the words Show All or Hide All at the top right side of the page. If these words are visi[...]

  • Page 28

    To access the HP Image Zone Help on a Mac ➔ On the Help menu in the HP Image Zone , choose HP Image Zone Help . For information on accessing the HP Image Zone software, see Use the HP Image Zone software . The HP Image Zone Help appears. The following diagram highlights features for finding you way around the Help. 1 Navigation panes 2 Display ar[...]

  • Page 29

    Zone software on the Mac. Use the scroll bars to the right of the display area to view all the content in a particular topic. Sometimes important information is not visible in the wind ow without scrolling. ● Topics often include links or references to other topics in the Help system where you can find additional information. – If the related t[...]

  • Page 30

    3 Finish setting up your HP All-in- One After you have completed the steps in your Setup Guide, refer to this chapter to help you finish setting up your HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences. ● Change device preferences such as the language and countr[...]

  • Page 31

    This displays the Preferences menu, and then selects Set Language & Country/ Region . A list of languages appears. Press or to scroll through the list of languages. 3. When your language is highlighted, press OK . 4. When prompted, press 1 for Yes or 2 for No . The countries/regions for the selected language appear. Press or to scroll through t[...]

  • Page 32

    Note If you select Off , you will not hear a dial tone, fax tones, or incoming ring tones. With the Ring and Beep Volume set to Off , you cannot send a fax using monitor dialing, such as when using a calling card to send a fax. For more information on monitor dialing, see Send a fax using monitor dialing . 4. Press OK . Connection information Your [...]

  • Page 33

    Description Recommended number of connected computers for best performance Supported software features Setup instructions HP bt300 or HP bt400 series Bluetooth ® Wireless Printer Adapter (HP Bluetooth ® adapter) One Bluetooth ® device or computer. Printing from a Bluetooth ® device such as a PDA or camera phone, or a Bluetooth ® -enabled compu[...]

  • Page 34

    If you have an enhanced USB host controller, then you have High Speed USB (USB 2.0). Otherwise, you have Full Speed USB (USB 1.1). To check the USB port speed on your computer (Mac OS X) 1. Open the System Profiler from the Applications:Utilities folder. 2. Click USB on the left. If the Speed is Up to 12 Mb/sec , then you have Full Speed USB (1.1).[...]

  • Page 35

    It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer, but you use only one of them to connect your HP All-in-One. ● Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer, then your computer has the Microsoft Bluetooth ® Protocol Stack. The Microsoft stack allows you to install an [...]

  • Page 36

    computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select the check box next to If you are unable to connect your device now... at the bottom of the screen. 2. Attach an HP Bluetooth ® adapter to the front USB port of the HP All-in-One. 3. Click the My Bluetooth Places icon on the desktop or in the taskbar. 4. Cli[...]

  • Page 37

    access only to the print features. All other functions must be performed on the host computer. To enable printer sharing 1. On the client and host computers, do the following: a. Select System Preferences in the Dock. The System Preferences win dow appears. b. Select Sharing . c. From the Services tab, click Printer Sharing . 2. On the host compute[...]

  • Page 38

    does not allow a physical connection to the "2-EXT" port on your HP All-in-One. Instead, all equipment must be connected at the telephone wall jack. ● If your country/region is listed in the table below, you probably have a parallel- type telephone system. In a parallel-type phone system, you are able to connect shared telephone equipme[...]

  • Page 39

    If you answered Yes, proceed directly to Case B: Set up your HP All-in-One with DSL . You do not need to continue answering questions. If you answered No, please continue answering questions. 2. Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you answered Yes, proceed directly to [...]

  • Page 40

    Please continue answering questions. 7. Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on your HP All-in-One? ❑ Yes, I have a voice mail service. ❑ No. After you have completed answering the questions, proceed to the next section to select your fax setup case. Select y[...]

  • Page 41

    Other equipment/ services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems Voice calls (You answered Yes to question 4 only.) Case E: Shared voice/fax line Case E: Shared voice/fax line Voice calls and voice mail service (You answered Yes to questions 4 and 7 only.) Case[...]

  • Page 42

    Austria ww w.hp.c om/at/faxconfig Germany ww w.hp.c om/de/faxconfig Switzerland (French) ww w.hp.c om/ch/fr/faxconfig Switzerland (German) ww w.hp.c om/ch/de/faxconfig United Kingdom ww w.hp.c om/uk/faxconfig Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no ot[...]

  • Page 43

    For information on changing this setting, see Set the number of rings before answering . 4. Run a fax test. For information, see Test your fax setup . When the phone rings, your HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax[...]

  • Page 44

    Note If you have other office equipment or services attached to this phone line, such as a distinctive ring service, answering machine, or voice mail, see the appropriate section in this section for additional setup guidelines. 4. Run a fax test. For information, see Test your fax setup . Case C: Set up your HP All-in-One with a PBX phone system or[...]

  • Page 45

    Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with a distinctive ring service 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other e[...]

  • Page 46

    Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up your HP All-in-One as described in this section. Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connect[...]

  • Page 47

    call. To set up the HP All-in-One to answer calls automatically, change the Auto Answer setting to On . – If you set up the HP All-in-One to answer faxes manually , you must be available to respond in person to incoming fax calls or your HP All-in-One cannot receive faxes. To set up the HP All-in-One to answer calls manually, change the Auto Answ[...]

  • Page 48

    This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 2. Set the Auto Answer setting to Off . For information on changing this setting, see Set the answer [...]

  • Page 49

    3. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1- LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax s[...]

  • Page 50

    Example of a parallel splitter ● If your computer has two phone ports, set up your HP All-in-One as described below. Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Computer with modem 6 Phone cord supplied in the box with your HP All-in-[...]

  • Page 51

    short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 5. If your computer modem software is set to receive faxes to your computer automatically, turn off that setting. Note If you do not turn off the automatic fax reception setting in your computer modem software, your HP All-in-One will not b[...]

  • Page 52

    Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" port on your answering machine 3 "OUT" port on your answering machine 4 Telephone (optional) 5 Answering machine 6 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with a shared voice/fax line w[...]

  • Page 53

    6. Set your answering machine to answer after four or fewer rings. 7. Change the Rings to Answer setting on your HP All-in-One to the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) For information on changing this setting, see Set the number of rings before answering . 8. Run a fax test. Fo[...]

  • Page 54

    Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone (optional) 5 Answering machine 6 Computer with modem 7 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One to a computer [...]

  • Page 55

    short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 5. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. 6. If your computer modem software is set to receiv[...]

  • Page 56

    There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports: ● If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A paral[...]

  • Page 57

    telephone wall jack and plug it into the port labeled "2-EXT" on the back of your HP All-in-One. 3. Connect a phone to the "OUT" port on the back of your computer modem. 4. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled[...]

  • Page 58

    If you do not know which answer mode to use, see Set up the HP All-in-One for faxing . 1. Press Setup . 2. Press 3 , and then press 2 . This displays the Basic Fax Setup menu and then selects Auto Answer . 3. Press 1 to select On , or press 2 to select Off . 4. Press OK to accept the setting. Change the answer ring pattern (distinctive ringing) Man[...]

  • Page 59

    To set the number of rings before answering from the control panel 1. Press Setup . 2. Press 3 , and then press 3 again. This displays the Basic Fax Setup menu and then selects Rings to Answer . 3. Enter the appropriate number of rings by using the keypad, or press or to change the number of rings. 4. Press OK to accept the setting. Test your fax s[...]

  • Page 60

    Set the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the Fax Setup Wizard (Windows users) or the Fax Setup Utility (Mac users) during the HP Image Zone software installation. You can also set up the fax header from the control panel. Note 1 In some [...]

  • Page 61

    Tip You can include individual speed dial entries in a group speed dial. This enables you to broadcast a fax to a group of people at one time. (The maximum number of individual speed dials allowed in a group speed dial varies by model.) For information on setting up a group speed dial, see Create group speed dials . 1. Press Setup . 2. Press 2 , an[...]

  • Page 62

    4 Connect to a network This chapter describes how to connect your HP All-in-One to a network, view and manage the network settings, and troubleshoot problems with the network connections. If you want to: See this section: Connect to a wireless network with an access point (802.11 b or g). Wireless infrastructure network setup Connect to a wireless [...]

  • Page 63

    The advantages of a wireless infrastructure network as compared to an ad hoc network include: ● Advanced network security ● Enhanced reliability ● Network flexibility ● Better performance, especially with 802.11 g mode ● Shared Broadband Internet access ● HP Instant Share feature is enabled (with Broadband Internet access such as cable [...]

  • Page 64

    Note For Mac, wireless network support is usually provided by an AirPort card. ❑ Broadband Internet access (recommended) such as cable or DSL. If you connect your HP All-in-One on a wireless network that has Internet access, HP recommends that you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol ([...]

  • Page 65

    4. Press 4 . This runs the Wireless Setup Wizard . The setup wizard searches for available networks, and then displays a list of detected network names (SSIDs). The infrastructure networks appear first in the list. The networks with the strongest signal appear first, the weakest appear last. 5. Press to highlight the name of the network you wrote d[...]

  • Page 66

    The Network Menu appears. 4. Press 4 . This runs the Wireless Setup Wizard . 5. When the HP All-in-One connects successfully to the network, go to your computer to install the software. See Install the software for a network connection . To connect the HP All-in-One with Windows Connect Now Technology 1. Insert your storage device containing the ne[...]

  • Page 67

    To set up your HP All-in-One to a wireless ad hoc network, you need to do the following: ● First, collect all of the required materials. This type of setup requires a Windows computer with a wireless network adapter or a Mac with an Airport card. ● Next, prepare your computer and create a network profile, as explained in the following sections,[...]

  • Page 68

    create a new network profile on your computer as described here, and then run the Wireless Setup Wizard to detect the new network (as described in the next section). 1. Make sure you have prepared your computer as described above. 2. In the Control Panel , double-click Network Connections . 3. On the Network Connections window, right-click the Wire[...]

  • Page 69

    i. Click OK , to close the Wireless network properties window. and then click OK again. j. Click OK again to close the Wireless Network Properties Connection wi ndow. 8. Go to your HP All-in-One and use the Wireless Setup Wizard to connect your HP All-in-One to the wireless network. See Connect to a wireless ad hoc network . Prepare a Mac OS X To p[...]

  • Page 70

    might enter ABCDE or 12345 . Or, if you enter 13 characters, you might enter A BCDEF1234567 . Alternatively, you can use HEX (hexadecimal) characters for the password. A HEX password must be 10 characters for 40 bit encryption, or 26 characters for 128 bit encryption. For definitions of ASCII and HEX, see the Network Glossary in the onscreen HP Ima[...]

  • Page 71

    a. Select Enter a New Network Name (SSID) . The visual keyboard appears. b. Enter the SSID. Use the arrow buttons on the HP All-in-One control panel to highlight a letter or number on the visual keyboard, and then press OK to select it. Note You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connecti[...]

  • Page 72

    To set up your HP All-in-One on a wired network, you need to do the following: ● First, collect all of the required materials, as explained in the next section, What you need for a wired network . ● Next, connect your HP All-in-One to the router, switch, or wireless access point. See Connect your HP All-in-One to the network . ● Finally, inst[...]

  • Page 73

    Connect your HP All-in-One to the network An Ethernet port is provided on the back of your HP All-in-One. 1. Remove the yellow plug from the back of the HP All-in-One. 2. Connect the Ethernet cable to the Ethernet port on the back of your HP All-in-One. 3. Connect the other end of the Ethernet cable to an available port on your Ethernet router, swi[...]

  • Page 74

    Note 2 Installation time can range from 20 to 45 minutes depending on your operating system, the amount of available space, and the processor speed of your computer. See the instructions below for your Windows or Mac computer. To install the Wi ndows HP All-in-One software Note The following instructions are for Windows computers only. 1. Quit all [...]

  • Page 75

    To install the Mac HP All-in-One software Note The following instructions are for Mac computers only. 1. Quit all applications running on your computer. 2. Insert the Mac CD that came with your HP All-in-One into the CD-ROM drive on your computer. 3. Double-click the HP All-in-One installer icon. 4. On the Authentication screen, enter the Administr[...]

  • Page 76

    The Setup Menu appears. 3. Press until Network is highlighted, then press OK . The Network Menu appears. 4. Press 4 . This runs the Wireless Setup Wizard . For more information, see Connect to a wireless infrastructure network . 5. Run the installation CD, then choose the network installation. For more information, see Install the software for a ne[...]

  • Page 77

    View and print network settings You can display a summary of the network settings on the HP All-in-One control panel, or you can print a more detailed configuration page. The network configuration page lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For information on the network settings, see Network [...]

  • Page 78

    Change advanced network settings from the control panel settings The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings. The advanced settings include Link Speed , IP Settings , and Memory Card Security . Set link speed You can change the speed at which [...]

  • Page 79

    Change memory card or storage device security The Memory Card Security option on the A dvanced Setup menu enables you to set the HP All-in-One so that it does not share memory card (and other storage device) data with computers on a wireless network. However, we do not recommend this security method for your memory card because it prevents you from[...]

  • Page 80

    Note If you are using a proxy server in your browser, you might need to disable it to access the Embedded Web Server. 5. If you need to change the language displayed in the Embedded Web Server, do the following: a. Click the Settings tab. b. Click Select Language in the Settings navigation menu. c. In the Select Language list, click the appropriate[...]

  • Page 81

    General network settings The following table describes the general network settings shown on the network configuration page. Parameter Description Network Status Status of the HP All-in-One: ● Ready : The HP All-in-One is ready to receive or transmit data. ● Offline : The HP All-in-One is not currently connected to the network. Active connectio[...]

  • Page 82

    Wired (802.3) network settings The following table describes the 802.3 wired settings shown on the network configuration page. Parameter Description Hardware Address (MAC) The Media Access Control (MAC) address that identifies the HP All-in-One. This is a unique 12-digit identification number assigned to networking hardware for identification, incl[...]

  • Page 83

    Parameter Description DNS server The IP address of the domain name service (DNS) for the network. When you use the web or send an e-mail message, you use a domain name to do it. For example, the URL http:// ww w.hp.c om contains the domain name hp.com. The DNS on the Internet translates the domain name into an IP address. Devices use the IP address[...]

  • Page 84

    Parameter Description IP Address This address uniquely identifies the device on the network. IP addresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not recommended. Note Manually assigning an invalid IP address during installation will prevent your network components from seeing the HP [...]

  • Page 85

    Parameter Description Wireless Status Status of the wireless network: ● Connected : The HP All-in-One is connected to a wireless LAN and everything is working. ● Disconnected : The HP All-in-One is not connected to the wireless LAN due to incorrect settings (such as the wrong WEP key), the HP All-in-One is out of range, or an Ethernet cable is [...]

  • Page 86

    Parameter Description Channel The channel number currently being used for wireless communication. This depends on the network in use, and might differ from the requested channel number. Value is from 1 to 14; countries/regions might limit the range of approved channels. ● (number) : Value ranging from 1 to 14, depending on country/ region. ● No[...]

  • Page 87

    Parameter Description Encryption The type of encryption in use on the network: ● None : No encryption is in use. ● 64-bit WEP : A 5-character or 10-hex-digit WEP key is in use. ● 128-bit WEP : A 13-character or 26-hex-digit WEP key is in use. ● W PA- AE S : Advanced Encryption Standard encryption is in use. This is an encryption algorithm f[...]

  • Page 88

    Parameter Description Visibility Shows whether or not the HP All-in-One is visible to Bluetooth devices that are within range. ● Visible to all : Any Bluetooth device within range can print to the HP All-in-One. ● Not visible : Only Bluetooth devices that have stored the device address of the HP All-in-One can print to it. Security The level of[...]

  • Page 89

    You don't see the SSID The SSID is out of sight at the bottom of the list. Press to scroll to the bottom of the list. Infrastructure entries are listed first, ad hoc last. The access point firmware needs updating. Check for firmware updates for your access point on the manufacturer's website. Update the firmware on the access point. Your [...]

  • Page 90

    Error message: Cannot connect to network Enter the correct mode or security type. MAC filtering is enabled on your access point. Keep MAC filtering enabled, but change the settings to allow the access point to communicate with your HP All-in-One. Error message: Cannot connect to network. Unsupported authentication or encryption type. Your network i[...]

  • Page 91

    Error message: Another device connected to the access point before your device tried connecting Another device in the vicinity connected to your access point before your HP All-in- One was able to connect. Cancel the setup and start over. Error message: Low signal The access point is too far away or there is interference. In order to establish a go[...]

  • Page 92

    The Printer Not Found screen appears during installation A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing your computer. Try temporarily disabling the VPN before proceeding with the installation. Note The HP All-in-One functionality will be limited during VPN sessions. The software failed to find the HP All-in-One. Use[...]

  • Page 93

    The Printer Not Found screen appears during installation The Network Menu appears. c. Press 5 , then press 1 to turn the radio on. 4. If the radio is on, or goes on as a result of step 2, press the On button to turn off the HP All-in-One, and then press it again to turn it on. Also, turn off the power on your router and then turn it on again. (Wire[...]

  • Page 94

    5 Load originals and load paper This chapter provides instructions for loading originals on the glass to copy, scan, or fax; choosing the best paper type for your job; loading paper in the main and photo trays; and avoiding paper jams. Load documents, photos, slides, and negatives You can load many different types and sizes of paper in your HP All-[...]

  • Page 95

    To load 35 mm negatives 1. Raise the lid and remove the Slide and Negative Film holder and the lid backing. Set the lid backing aside where it will not get damaged or dirty. 2. Unfold the holder so that the negative film portion is on top and the film opening is on the right side. 3. Slide the negative film into the center of the holder so that the[...]

  • Page 96

    To load 35 mm slides Note The HP All-in-One does not support scanning negative film that is mounted as a slide in plastic or cardboard. 1. Raise the lid and remove the Slide and Negative Film holder and the lid backing. Set the lid backing aside where it will not get damaged or dirty. 2. Unfold the holder so that the half with four slide openings i[...]

  • Page 97

    For more information on scanning slides and negative film, see Scan slides or negative film . Replace the Slide and Negative Film holder and the lid backing After you remove the slide or negative film, replace the holder and the lid backing in the lid. To replace the Slide and Negative Film holder and the lid backing 1. Place the bottom tabs of the[...]

  • Page 98

    Load an oversized original You can copy, scan, or fax oversized originals by completely removing the lid from your HP All-in-One. Your HP All-in-One functions normally with the lid removed. Tip When you copy oversized originals, place the lid over the original. This improves the quality of the copy and reduces ink use. To remove the lid 1. If neces[...]

  • Page 99

    4. When you finish copying, faxing, or scanning, replace the lid by inserting the tabs on the hinge back into the appropriate slots, and then reconnect the Slide and Negative light power cord. Replace the cord in the cord clips on the back of the HP All-in-One. Choose papers for printing and copying You can use many types and sizes of paper in your[...]

  • Page 100

    HP does not recommend printing to the following papers: ● Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). ● Highly textured stock, such as linen. It might not print evenly, and the ink can bleed into these papers. ● Extremely smooth, shiny, or coated papers not specifically designed for your H[...]

  • Page 101

    If you selected the photo tray, the Photo Tray light turns on. If you selected the main tray, the light does not turn on. The Photo Tray light remains on for five minutes after the last button press or the last copy or print job. This allows you to complete several jobs using the photo tray without having to select the tray every time. If you want [...]

  • Page 102

    4. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Do not overload the main tray; make sure the stack of paper fits within the main tray and is no higher than the top of the paper-width guide. 5. Push the main tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it [...]

  • Page 103

    To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Remove the output tray. Tip You can open the ink cartridge access door and rotate the control panel all the wa y down for better access to the photo tray. 2. Insert the stack of photo paper into the photo tray with the short edge forward and the print side down . Slide the stack of ph[...]

  • Page 104

    To load postcards, Hagaki cards, or panorama photo paper in the main tray 1. Pull out the main tray past the first stop but do not remove it from the device. 2. Remove all paper from the main tray and slide the paper-width and paper-length guides to their outermost positions. 3. Insert the stack of cards into the far right side of the main tray wit[...]

  • Page 105

    4. Slide the paper-length and paper-width guides inward against the stack of envelopes until they stop. Do not overload the main tray; make sure the stack of envelopes fits within the main tray and is no higher than the top of the paper-width guide. 5. Push the main tray back into the HP All-in-One. Load other types of paper The following table pro[...]

  • Page 106

    Paper Tips HP Iron-On Transfers Flatten the transfer sheet completely before using it; do not load curled sheets. Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the main tray with the blue stripe facing up. Tip To prevent curling, keep transfer sheets sealed in the original packa[...]

  • Page 107

    Chapter 5 104 HP Photosmart 3300 A ll-in-One series Load originals and load paper[...]

  • Page 108

    6 Use the photo and video features The HP All-in-One can access your memory cards or storage devices so you can print, store, manage, and share your photos or videos. You can insert the memory card into the HP All-in-One, or connect a storage device (such as a USB keychain drive) or digital camera to the front USB port, letting the HP All-in-One re[...]

  • Page 109

    The slots are configured as follows: ● Top left slot: CompactFlash (I, II) ● Top right slot: Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card ● Bottom left slot: xD-Picture Card ● Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro To insert a memory card 1. T[...]

  • Page 110

    camera setting and a disk drive setting. In this instance, the digital camera setting is the PictBridge mode setting. After you successfully connect your camera in PictBridge mode to the HP All-in-One, you can print your photos. Make sure the size of the paper loaded in the HP All-in- One matches the setting on your camera. If the paper size settin[...]

  • Page 111

    View photos and videos You can view photos and videos on the color graphics display of your HP All-in-One. You can also view photos using the HP Image Zone software that came with your HP All-in-One. View photos and videos using the HP All-in-One You can view and select photos and videos on the color graphics display of your HP All-in-One. Your HP [...]

  • Page 112

    Note Large video files might not appear quickly on the color graphics display. To view a video 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. 2. Press Video . The first frame of the first video stored on the memory card or storage device appears on the color graphics displ[...]

  • Page 113

    Tip You can press and hold down or to quickly navigate through all photos and videos. Note The first frame of a video appears on the color graphics display with the video icon at the bottom of the frame. 3. Press OK to select the photo or video currently shown on the color graphics display. A check mark appears next to the selected photo or video. [...]

  • Page 114

    3. Enter the first photo number you want to select in the range by using the keypad, or by pressing the or to scroll to the number you want to select. Note Each photo on the memory card or storage device has a number assigned to it by your HP All-in-One. This photo number is located in the bottom-right corner of the photo when it is currently shown[...]

  • Page 115

    Deselect photos and videos You can deselect individual photos and videos, or deselect all photos and videos located on a memory card or storage device. ➔ Do one of the following: – Press OK to deselect the currently selected photo or video shown on the color graphics display. – Press Cancel to deselect all photos and videos and return to the [...]

  • Page 116

    You can do more than print your photos if you use the HP Image Zone software. This software lets you use photos for iron-on transfers, posters, banners, stickers, and other creative projects. For more information, see the onscreen HP Image Zone Help . Use the Easy Print Wizard You can use the Easy Print Wizard to select your choices for the most co[...]

  • Page 117

    Print a cropped photo You can crop a photo for printing using the zoom feature on your control panel. The image you see on the color graphics display reflects how the photo will look when it is printed. Note The crop setting is not saved to the original photo file. The photo returns to its original size after it is printed. To print a cropped photo[...]

  • Page 118

    This displays the Proof Sheet Menu and then selects Print Proof Sheet . Note Depending on how many photos are on the memory card, the time it takes to print a proof sheet can vary greatly. 3. If there are more than 20 photos on the card, the Select Photos menu appears. Press the number next to the command you want to select: – 1. All – 2. Last [...]

  • Page 119

    Scan a proof sheet The final step in using a proof sheet is to scan the completed sheet you have placed on the scanner glass. 1. Load the proof sheet print side down on the right front corner of the glass. Make sure the sides of the proof sheet touch the right and front edges. Close the lid. 2. Load photo paper in the main tray or photo tray. Make [...]

  • Page 120

    Caution Never attempt to remove a memory card while it is being accessed. Doing so can damage files on the card. You can safely remove a card only when the photo light is not blinking. 2. Do one of the following: – If your HP All-in-One is connected directly to your computer using a USB cable, a transfer dialog box appears on your computer. Follo[...]

  • Page 121

    Chapter 6 118 HP Photosmart 3300 A ll-in-One series Photos and videos[...]

  • Page 122

    7 Share your images with family and friends You can easily share your images with family and friends by using the HP Instant Share online service. HP Instant Share lets you send images to your family and friends or, if your HP All-in-One is netw ork-connected and registered with HP Instant Share, receive images from others for viewing and printing.[...]

  • Page 123

    stored on the server for you to review before printing, or they automatically print when you receive them. In addition to printing images that you receive from others, you can also forward an image collection to another share destination or save an image collection to a memory card or storage device that is inserted in your HP All-in-One. To use an[...]

  • Page 124

    Save received images to a memory card or storage device In addition to printing images that you receive from others, you can also save an entire image collection to a memory card or storage device that is inserted in your HP All-in-One. This enables you to keep copies of the images even after they expire and are deleted from the HP Instant Share se[...]

  • Page 125

    Display Device Name Displays the name assigned to your HP All-in-One when you registered your device with HP Instant Share. You will need to give this name to other HP Instant Share users if you want them to send images directly to your HP All-in-One to print. Receive Options Enables you to set your HP All-in-One to Private or Open mode when receiv[...]

  • Page 126

    8 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. This chapter provides instructions for making a copy, previewing a copy job, selecting an area to crop, and changing other copy settings. This User Guide provides just a sampling of the copy features available t[...]

  • Page 127

    – 3. Reduce/Enlarge – 4. Crop – 5. Tray Select – 6. Paper Size – 7. Paper Type – 8. Copy Quality – 9. Lighter/Darker – 0. Enhancements – *. Set New Defaults 3. Press the to highlight the appropriate setting and then press OK . 4. After all applicable settings have been changed, press Start Color or Start Black to initiate the copy[...]

  • Page 128

    To preview your copy from the control panel 1. Press Copy , and then press 2 . This displays the Copy Menu and then selects Copy Preview . 2. Do one of the following: – Press OK to accept the preview and return to the Copy Menu . – Press to rescan the original. Make a borderless copy of a photo You can make borderless copies on both large and s[...]

  • Page 129

    Crop an original Before copying an original, you might want select an area to copy using the Crop setting from the Copy Menu . Selecting the Crop setting initiates a scan and displays a preview of the original on the color graphics display. Cropping changes the dimensions of the image, thus decreasing its physical size. Tip You can resize the cropp[...]

  • Page 130

    9 Print from your computer The HP All-in-One can be used with any software application that allows printing. The instructions vary slightly depending on whether you are printing from a Windows PC or a Mac. Make sure you follow the instructions for your operating system in this chapter. In addition to the printing capabilities described in this chap[...]

  • Page 131

    To print from a software application (Mac) 1. Make sure you have paper loaded in the input tray. 2. Select the HP All-in-One in the Print Center (v 10.2) or Printer Setup Utility (v 10.3 or later) before you begin printing. 3. From the File menu in your software application, choose Page Setup . The Page Setup dialog box appears, allowing you to spe[...]

  • Page 132

    Mac users Use the Page Setup and Print dialog boxes to change the settings for your print job. Which dialog box you use depends on which setting you want to change. To change the paper size, orientation, or scaling percentage 1. From the File menu in your software application, choose Page Setup . 2. Make sure the HP All-in-One is the selected print[...]

  • Page 133

    4. On the Document menu, click Cancel Printing or Cancel , or press the D ELETE key on your keyboard. It can take a few moments for printing to be cancelled. To stop a print job from the computer (Mac users) 1. Open the Print Center (v 10.2) or the Printer Setup Utility (v 10.3 or later) from the Applications:Utilities folder. 2. Make sure the HP A[...]

  • Page 134

    10 Use the scan features This chapter contains information on scanning to an application on your computer, to an HP Instant Share destination, and to a memory card or storage device. It also contains information on scanning slides and negative film using the control panel. Scanning is the process of converting text and pictures into an electronic f[...]

  • Page 135

    Note The Select Computer menu might list computers with a USB connection in addition to those connected through the network. – Press OK to select the default computer, or use the arrow buttons to highlight a different computer, and then press OK . The Scan To menu appears, listing destinations, including applications, for anything you scan. 4. Pr[...]

  • Page 136

    2. Press Film to display the Film Menu . 3. Select a destination for the final scan by pressing the number next to the item you want to select: – Press 1 to send the scan to your computer. If your HP All-in-One is connected to one or more computers on a network, a Select Computer menu appears. Press the number next to the computer name you want t[...]

  • Page 137

    Note Availability of the services described here varies by country/region. Some of the services described here might not be available in your country/ region. In order to take full advantage of the HP Instant Share features available from the control panel of a network-connected HP All-in-One, you must set up HP Instant Share on your HP All-in-One.[...]

  • Page 138

    11 Use the fax features You can use your HP All-in-One to send and receive faxes, including color faxes. Note Before you begin faxing, make sure you have set up your HP All-in-One properly for faxing. For more information, see Fax setup . This User Guide provides just a sampling of the fax features available to help you get started using your HP Al[...]

  • Page 139

    4. When prompted, load your original print side down on the right front corner of the glass. 5. Press Start Black again. 6. When the Another Page? prompt appears, do the following: If you have another page to fax a. Press 1 to select Yes . b. When prompted, load the next page of your original print side down on the right front corner of the glass. [...]

  • Page 140

    Tip If the most recently sent black-and-white fax is stored in memory, the second option on the Fax Mode screen enables you to send the fax in memory. 5. When prompted, load your original print side down on the right front corner of the glass. Tip If you are sending the fax directly to a fax machine, and will not be speaking with a recipient before[...]

  • Page 141

    Note Make sure the volume is turned on, or you will not hear a dial tone. For more information, see Adjust the volume . To send a fax using monitor dialing from the control panel 1. Press Fax . The Enter Fax Number screen appears. 2. Press Start Black . 3. When prompted, load your original print side down on the right front corner of the glass. 4. [...]

  • Page 142

    2. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 3. When you hear fax tones from a sending fax machine, do the following: a. Press the Fax button on the control panel of your HP All-in-One. b. Press until Receive Fax Manually is highlighted, and then press OK . c. Press Start Black or St[...]

  • Page 143

    Note If Backup Fax Reception is enabled and you turn off the HP All-in- One, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the HP All-in-One was in an error condition. You will need to contact the senders to ask them to resend any unprinted faxes. (For a list of the faxes you have received,[...]

  • Page 144

    Print fax confirmation reports If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send and Receive . 1. Press Setup . 2. Press 1 , and then press 2 . This displays the Print Report menu and then selects Fax Confirmation [...]

  • Page 145

    Stop faxing You can cancel a fax you are sending or receiving at any time. To stop faxing from the control panel ➔ Press Cancel on the control panel to stop a fax you are sending or receiving. Look for the Fax Cancelled message on the color graphics display. If it does not appear, press Cancel again. The HP All-in-One prints any pages it has alre[...]

  • Page 146

    12 Order supplies You can order HP products, such as recommended types of paper, ink cartridges, and accessories, online from the HP website. Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, or HP Premium Inkjet Transparency Film, go to www .hp. com/learn/suresupply . If prompted, [...]

  • Page 147

    Additionally, you can contact a local HP reseller or go to www.hp.com/support to confirm the correct ink cartridge reorder numbers for your country/region. To order ink cartridges for your HP All-in-One, go to ww w.hp. com/learn/suresupply . If prompted, choose your country/region, follow the prompts to select your product, and then click one of th[...]

  • Page 148

    13 Maintain your HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. Occasionally, you will also need to replace your ink cartridges, align the printer, and clean the print head. This chapter provides instr[...]

  • Page 149

    Caution Do not use paper-based wipes, as these might scratch the backing. 5. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. Caution Be careful not to spill alcohol on the glass or painted parts of the HP All-in-One, as this[...]

  • Page 150

    When the Empty Ink message appears on the color graphics display, the indicated ink cartridge and print head assembly is entirely out of ink. Immediately replace the indicated ink cartridge. For more information about the icons on the color graphics display, see Color graphics display icons . You can also check the estimated amount of ink remaining[...]

  • Page 151

    – Print quality pattern : displays six color blocks, representing each of the six installed cartridges. Solid, even blocks of color indicate there are no print quality problems. When streaks are displayed or there are missing blocks, clean the print head using the procedure described in Clean the print head . If the color blocks still show print [...]

  • Page 152

    1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges 3. Pull the ink cartridge toward you out of its slot. Tip If you are removing the ink cartridge because it is low or out of ink, recycle the ink cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets y[...]

  • Page 153

    5. Press down on the gray latch until it clicks into place. 6. Repeat steps 2 through 5 for each ink cartridge you are replacing. 7. Close the ink cartridge access door. Align the printer Use this feature when the self-test report shows streaking or white lines through any of the blocks of color. If you still have print quality problems after align[...]

  • Page 154

    Clean the print head Use this feature when the self-test report shows streaking or white lines through any of the blocks of color. Do not clean the print head unnecessarily, as this wastes ink and shortens the life of the ink nozzles on the print head. If print quality still seems poor after you clean the print head, try aligning the printer using [...]

  • Page 155

    Note Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave an ink cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the ink cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any e[...]

  • Page 156

    14 Troubleshooting information This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help that came with your software. For more information, see Use the ons[...]

  • Page 157

    ● HP Image Zone Help : The onscreen HP Image Zone Help describes how to use the HP All-in-One with a computer and contains additional troubleshooting information not covered in the User Guide. ● Readme file : The Readme file contains information on system requirements and possible installation problems. For more information, see View the Readme[...]

  • Page 158

    I connected the USB cable, but I am having problems using the HP All-in-One with my computer Solution You must first install the software that came with your HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause[...]

  • Page 159

    The color graphics display shows the wrong language Solution You can change the language settings at any time from the Setup Menu . For more information, see Set your language and country/region . The wrong measurements are showing in menus on the color graphics display Solution You might have selected the incorrect country/region on your HP All- i[...]

  • Page 160

    Cause The contacts on the ink cartridge are not touching the contacts in the ink cartridge slot. Solution Remove and then reinsert the ink cartridges. Verify that they are fully inserted and locked in place. For more information see Replace the ink cartridges . Cause The ink cartridge or sensor is defective. Solution Contact HP Support. Go to ww w.[...]

  • Page 161

    ● If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. ● Make sure the USB port speed setting on your HP All-in-One is compatible with the USB port speed of your computer. You might need to change the rear USB port speed from High Speed (USB 2.0) t[...]

  • Page 162

    Software installation troubleshooting If you encounter a problem during software installation, see the topics below for a possible solution. If you encounter a hardware problem during setup, see Hardware setup troubleshooting . During a normal installation of the HP All-in-One software, the following events occur: 1. The HP All-in-One software CD-R[...]

  • Page 163

    You can also try installing HP Image Zone Express instead. HP Image Zone Express provides less functionality than the HP Image Zone software, but it requires less space and memory on your computer. For more information about installing the HP Image Zone Express software, see the Setup Guide that came with your HP All-in-One. A red X appears on the [...]

  • Page 164

    occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the HP Image Zone software. For more information, see Uninstall and reinstall the software . Some of the buttons are m[...]

  • Page 165

    Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your computer. Make sure to remove them properly using [...]

  • Page 166

    5. Restart your computer. Note It is important that you disconnect your HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 6. Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and then start the Setup program. 7. Follow the onscreen in[...]

  • Page 167

    Fax setup troubleshooting This section contains fax setup troubleshooting information for the HP All-in-One. If your HP All-in-One is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both. This section contains only setup-related troubleshooting. For additional fax troubleshooting topics, such as[...]

  • Page 168

    www.h p .c om /support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The "Fax Connected to Active Telephone Wall Jack" test failed Solution ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. ● Make [...]

  • Page 169

    Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1- LINE" port 2. After you have connected the phone cord to the port labeled "1-LINE", run the fax test again to make sure it passes and your HP All-in-One is ready for faxing. 3. Try to send or receive[...]

  • Page 170

    If the supplied phone cord is not long enough, you can extend it. For information see The phone cord that came with my HP All-in-One is not long enough . ● Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. The "Dial Tone Detection" test failed Solution ● Other equipment, [...]

  • Page 171

    The "Fax Line Condition" test failed Solution ● Make sure you connect your HP All-in-One to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a ph[...]

  • Page 172

    connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. After turning on the HP All-in-One, HP recommends you wait five minutes before sending or receiving a fax. The HP All-in-One cannot send or receive faxes while it is initializing after being turned on. Solution ● Make sure you used th[...]

  • Page 173

    onscreen HP Image Zone Help . If the problem persists, contact your telephone company. ● If you are using a digital subscriber line (DSL) service, make sure that you have a DSL filter connected or you will not be able to fax successfully. For more information, see Case B: Set up your HP All-in-One with DSL . ● Make sure your HP All-in-One is no[...]

  • Page 174

    1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One 3 Telephone ● If you are sending a fax manually from your phone that is connected directly to the HP All-in-One, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the control panel of the HP All-in-One. The HP All-in-One cannot rece[...]

  • Page 175

    ● If you have an answering machine on the same phone line with your HP All- in-One, you might have one of the following problems: – Your answering machine might not be set up properly with your HP All- in-One. – Your outgoing message might be too long or too loud to allow the HP All- in-One to detect fax tones, and the calling fax machine mig[...]

  • Page 176

    The HP All-in-One cannot send faxes, but can receive faxes Solution ● The HP All-in-One might be dialing too fast or too soon. You might need to insert some pauses in the number sequence. For example, if you need to access an outside line before dialing the phone number, insert a pause following the access number. If your number is 95555555, and [...]

  • Page 177

    Tip If your HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire phone cord adaptor, see the documentation that came with it. To extend your phone cord 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to the coupler,[...]

  • Page 178

    Paper troubleshooting To help avoid paper jams, only use paper types that are recommended for your HP All- in-One. For a list of recommended papers, see the onscreen HP Image Zone Help , or go to www .hp. com/support . Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input tray. For more information, see Avoid paper [...]

  • Page 179

    Ink cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the ink cartridges. Try the following: 1. Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place. 2. If the problem persists, print a self-test report to determine if there is a problem with [...]

  • Page 180

    To use device update 1. Do one of the following: – Double-click the update .exe file you downloaded from w ww.hp.com/support . – When prompted, accept the device update found by the Software Update utility. The Device Update Wizard opens on your computer. 2. At the Welcome screen, click Next . The Select a Device screen appears. 3. Select your [...]

  • Page 181

    Chapter 14 178 HP Photosmart 3300 A ll-in-One series Troubleshooting[...]

  • Page 182

    15 HP warranty and support Hewlett-Packard provides Internet and phone support for your HP All-in-One. This chapter provides warranty information as well as how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, and prepare your HP All-in-One for shipment. [...]

  • Page 183

    Warranty information A . Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HP's limited warran[...]

  • Page 184

    Before you call HP customer support Software programs from other companies might be included with your HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact HP Customer Support, do the following before you call. Note This in[...]

  • Page 185

    Get support and other information from the Internet If you have Internet access, you can get help from www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. This website offers technical support, drivers, supplies, ordering information and other options such as: ●[...]

  • Page 186

    ww w .hp.com/support Aus tralia Aus tralia (out -of-w arranty) Centr al Ameri ca & The Car ibbean Colomb ia (Bogota) Colombia 1300 7 21 147 1902 910 910 0-800 - 7 09-77 51 2 53 2 5 22 2 Mex ico (Mexi co City) New Z ealand Pue rto Rico Sveri ge Mex ico 1588-300 3 0800 441 14 7 900 40 006 02 -87 22 -8000 Ni ge ria 1 3 204 99 9 Arge ntina (Buenos [...]

  • Page 187

    HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see Pack your HP All-in-One . Prepare your HP All-in-One for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, pack the HP All-in-One in the original packing m[...]

  • Page 188

    3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One; then lift the latch. To remove the black ink cartridge, lift the latch on the far left. To remove the five color ink cartridges, such as yellow, light cyan, cyan, light magenta, or magenta, lift the appropriate latch in the center area. 1 Ink cartridge latch fo[...]

  • Page 189

    Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan) and the instructions described in Pack your HP All-in-One . Caution The HP All-in-One must be unplugged before following these steps. 1. Remove the control panel faceplate as follows: a. Rotate the control p[...]

  • Page 190

    Pack your HP All-in-One Complete the following steps once you have unplugged your HP All-in-One. 1. If available, pack your HP All-in-One for shipment by using the original packing materials or the packaging materials that came with the replacement device. If you do not have the original packaging materials, please use other adequate packaging mate[...]

  • Page 191

    Chapter 15 188 HP Photosmart 3300 A ll-in-One series HP warranty and support[...]

  • Page 192

    16 Technical information This chapter provides information on accessing system requirements, paper specifications, print specifications, copy specifications, fax specifications, memory card specifications, scan specifications, physical specifications, power specifications, environmental specifications, regulatory notices, and the declaration of con[...]

  • Page 193

    Paper sizes Type Size Weight Paper Letter: 216 x 279 mm (8.5 x 11 inches) A4: 210 x 297 mm (8.27 x 11.7 inches) A5: 148 x 210 mm (5.8 x 8.3 inches) Executive: 184 x 267 mm (7.25 x 10.5 inches) Legal 1 : 216 x 356 mm (8.5 x 14 inches) L: 89 x 127 mm (3.5 x 5 inches) 2L: 127 x 178 mm (5 x 7 inches) Mutsugiri: 203 mm x 254 mm (8 x 10 inches) Panorama:[...]

  • Page 194

    Type Size Weight Cards Index card: 76.2 x 127 mm (3 x 5 inches) Index card: 101 x 152 mm (4 x 6 inches) 200 gsm (110 lb maximum) Index card: 127 x 203.2 mm (5 x 8 inches) 127 x 178 mm (5 x 7 inches) A6: 105 x 148.5 mm (4.13 x 5.85 inches) Hagaki postcard: 100 x 148 mm (3.9 x 5.8 inches) N/A Labels Letter: 216 x 279 mm (8.5 x 11 inches) A4: 210 x 29[...]

  • Page 195

    ● Print speeds vary according to the complexity of the document ● Panorama-size printing ● Method: drop-on-demand thermal inkjet ● Language: HP PCL Level 3, PCL3 GUI or PCL 10 ● Ink cartridges: six individual cartridges of HP Vivera Inks designed for efficient ink usage ● Duty cycle: 3000 printed pages per month Mode Speed (ppm) on plai[...]

  • Page 196

    ● Up to 90-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution will take longer and use more memory. ● Manual multiple-page fax ● Automatic busy redial up to five times (varies by model) ● Automatic no-answer redial up to two times (varies by model) ● Confirmation[...]

  • Page 197

    Note Positive 35 mm film is supported. Negative 35 mm film mounted as a slide is not supported. ● Scan speeds vary according to the complexity of the document ● Twain-compliant interface ● Resolution: 4800 x 4800 dpi optical, up to 19,200 dpi enhanced ● Color: 48-bit color, 8-bit grayscale (256 levels of gray) ● Maximum scan size from gla[...]

  • Page 198

    Energy consumption Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.[...]

  • Page 199

    and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your l[...]

  • Page 200

    This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers: ● Remain on the line and explain to the dispatcher the reason for the call. ● Perform such activities in the off-peak hours, such as early morning or late evening. Note The FCC hearing aid compatibility rules for telephones are [...]

  • Page 201

    of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. Note à l’attention des utilisateurs du réseau téléphonique canadien/notice to users of the Canadian telephone network Cet appareil est conforme aux spécifications techniques des équipements te[...]

  • Page 202

    Notice to users in Korea Notice to users in the European Economic Area This product is designed to be connected to the analog Switched Telecommunication Networks (PSTN) of the European Economic Area (EEA) countries/regions. Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network i[...]

  • Page 203

    Note à l’attention des utilisateurs canadiens/notice to users in Canada For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Ind[...]

  • Page 204

    HP Photosmart 3300 All-in-One series declaration of conformity User Guide 201 Technical information[...]

  • Page 205

    Chapter 16 202 HP Photosmart 3300 A ll-in-One series Technical information[...]

  • Page 206

    Index Symbols/Numerics 10 x 15 cm photo paper load 99 specifications 189 2-wire phone cord 168, 173 4 x 6 inch photo paper load 99 specifications 189 4-wire phone cord 168, 173 802.11 wireless, configuration page 80 802.3 wired, configuration page 79 A A4 paper load 98 specifications 189 access point connection 59 access point HW address 84 accesso[...]

  • Page 207

    European Economic Area 200 U.S. 201 default gateway 79 81 default settings, restore 74 deselect photos 109 videos 109 device address 84 device name 84 device update Mac 177 Windows 176 dial tone test, failure 167 digital camera connect 106, 107 PictBridge 106 distinctive ringing 41, 55 DNS server 80 81 documents edit scanned 134 scan 131 down arrow[...]

  • Page 208

    scan 131 send using HP Instant Share 119, 133 share 119, 133 view before printing 120 infrastructure mode 59 ink cartridges check ink levels 146 clean contacts 151 order 143 replace 148 troubleshoot 156, 176 ink levels check 146 icons 9 input tray capacities 189 install software troubleshoot 154 Instant Share. See HP Instant Share interface card 60[...]

  • Page 209

    troubleshoot 175 paper tray capacities 189 parallel phone system 35 passkey, Bluetooth 84 password, Embedded Web Server 78 PBX system, set up with fax 41 PC modem. See computer modem peer-to-peer network 63 phone receive fax 138 send fax 136 phone cord check 165 connection, failure 165 extend 173 phone line, answer ring pattern 55 phone numbers, cu[...]

  • Page 210

    WEEE 195 reinstall software 162 remote printing 121 replace ink cartridges 148 reports confirmation, fax 141 error, fax 141 fax test failed 164 self-test 147 reprint faxes in memory 140 resources 19 restore network defaults 74 return your device 184 right arrow 8 rings to answer 55 RJ-45 plug 69 rotate button 8 router 70 S save backup images 121 fa[...]

  • Page 211

    paper sizes 190 paper specifications 189 paper tray capacities 189 physical specificat ions 194 power specifications 194 print margin specifications 191 print specifications 191 scan specifications 193 system requirements 189 weight 194 wireless specific ations 199 telephone receive fax 138 send fax 136 telephone line, answer ring pattern 55 teleph[...]

  • Page 212

    © 2005 He wlett-P ack ard De velopment C ompany , L.P . www .hp.com *Q5861-90223* *Q5861-90223* Q5 8 61-90 22 3 Electr onic E dition[...]