HP (Hewlett-Packard) 2000 manual

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Table of contents for the manual

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    Service Manual HP OmniBook 2000, 5500, and 5700[...]

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    Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.[...]

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    ii Table of Contents List of Figures ............................................................................................................................. iv List of Tables ............................................................................................................................... v Introduction ..........................[...]

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    iii ................................................................ 64 Memory (End User Replaceable) ........................................................... Hard Disk Drive (End User Replaceable) ................................ .............. 67 ................................................................ 69 Small Parts (End User Replacea[...]

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    iv List of Figures Figure 1 - OmniBook 2000 and 5700 External Features ............................................................ 11 Figure 2 - OmniBook 2000 and 5700 External Features - continued .......................................... 12 Figure 3 - OmniBook 5500 External Features ..............................................................[...]

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    v List of Tables Table 1 - Additional Resources ................................................................................................... vi Table 2 - OmniBook 2000 and 5700 Parts Identification ............................................................ 16 Table 3 - OmniBook 5500 Parts Identification ....................................[...]

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    vi Introduction This document provides reference information for the HP OmniBook 2000, 5500, and 5700. It is intended to be used by HP-qualified service personnel to help with the installation, servicing, and repair of these HP OmniBook PCs. It is a self-paced guide designed to train you to install, configure, and repair the OmniBook Notebook PC. Y[...]

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    Part 1 Product Overview • What’s New Product Features Product at a Glance Product Comparisons[...]

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    10 The OmniBook 2000 is the newest OmniBook in the Desktop-to-Go Notebook PC series. It has many of the same features as the OmniBook 5700 while still maintaining a lower price. The Feature OmniBook 2000 Processor 133-MHz Intel Pentium  with and without MMX technology Intel Pentium P55C 150 MHz and 166 MHz with MMX technology Cache 16-KB or 32-K[...]

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    11 Product Features The first two illustrations ( Figure 1 and Figure 2 ) point out the key external features of the OmniBook 2000 and 5700. The second two illustrations ( Figure 3 and Figure 4 ) point out the key external features of the OmniBook 5500. Figure 5 on page 14 shows the accessories that can be used in the center bay of the OmniBook 200[...]

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    12 Figure 2 - OmniBook 2000 and 5700 External Features - continued Mouse or Keyboard Serial port Docking port Tilt foot Reset button Parallel port Off button AC adapter VGA out IR port MIDI/Joystick port Kensington lock Kensington lock[...]

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    13 Figure 3 - OmniBook 5500 External Features Figure 4 - OmniBook 5500 External Features - continued MIDI/Joystick port IR port Kensington lock Mouse or Keyboard Docking port Tilt foot Reset button Parallel port AC adapter Kensington lock VGA out VHS out Video out Serial port Latch Latch Status panel Microphone Pointing device Speaker Hard drive Fl[...]

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    14 Product at a Glance P E N T I U M Figure 5 - OmniBook 2000, 5500, and 5700 Center Bay Modules Floppy disk drive High-capacity battery CD-ROM drive[...]

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    15 1 16 41 37 2 44 35 24 42 35 33 35 44 32 52 37 35 19 20 32 31 31 29 43 47 18 43 48 18 10 30 37 39 40 23 6 43 45 44 44 45 4 8 5 28 22 17 14 12 9 3 21 25 38 38 43 43 34 7 36 38 38 37 38 51 26 27 50 15 13 46 46 46 46 11 49 43 43 43 Figure 6 - OmniBook 2000 and 5700 Exploded Diagram[...]

  • Page 18

    16 Table 2 - OmniBook 2000 and 5700 Parts Identification Description Part Number Exchange Part # User Replace. OB5700 OB2000 1 Memory Module 8MB RAM F1134-60901 F1134-69001 Y ü ü 16MB RAM F1135-60901 F1135-69001 Y ü ü 32MB RAM F1136-60901 F1136-69001 Y ü ü 64MB RAM F1335-60901 F1335-69001 Y ü ü 2 Bezel F1320-60958 N ü ü 3 Card Bus Bracket[...]

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    17 17 25 11 38 36 1 40 35 23 35 33 35 40 34 35 18 19 32 31 31 36 29 26 43 17 39 44 17 5 30 36 39 15 2 22 3 39 41 41 40 36 40 36 13 36 36 36 28 21 16 9 7 4 32 14 20 24 37 37 39 39 34 37 37 12 37 47 26 27 46 10 8 42 42 42 42 6 45 39 39 39 Figure 7 - OmniBook 5500 Exploded Diagram[...]

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    18 Table 3 - OmniBook 5500 Parts Identification Description Part Number Exchange Part # User Replace. 1 Bezel F1320-60958 N 2 CPU Module CPU Module/100C F1320-60901 F1320-69001 N CPU Module/120C F1320-60902 F1320-69002 N CPU Module/133C F1320-60903 F1320-69003 N 3 Dock Grounding Spring Plate F1320-60962 N 4 Expansion Door F1125-60920 Y 5 FFC Cable [...]

  • Page 21

    19 Product Comparisons HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000 Size Closed 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) Weight 3.27 kg (7.2 lb) 3.4 kg (7.5 lb) 3.27 kg (7.2 lb) Processor 166- or 150-MHz Intel Pentium  with MMX technology 100-, 120-,[...]

  • Page 22

    20 HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000 your application or file instantly 2-minute low-battery warning instantly 2-minute low-battery warning instantly 2-minute low-battery warning Removable Modules • Floppy disk drive internal/external (can be replaced with a second battery or CD ROM drive) • Hard disk drive • RAM • Battery [...]

  • Page 23

    21 HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000 parallel, serial, XGA-out (up to 1024 x 768 x 64k), keyboard, PS/2 mouse, MIDI/joystick, audio and SCSI-2 ports. Optional port replicator with parallel, serial, video-out, keyboard, PS/2 mouse, MIDI/joystick, and audio ports parallel, serial, XGA-out (up to 1024 x 768 x 256), keyboard, PS/2 mous[...]

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    Part 2 Troubleshooting • Power-On Self-Test • OmniBook Diagnostics • Desktop Management Interface • System Configuration Utility • Troubleshooting Tips[...]

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    26 Power-On Self- Test The OmniBook 2000, 5500, and 5700 BIOS includes a Power-On Self-Test (POST) facility that tests a number of hardware and firmware items in the unit at each cold-start (BOOT or RESET). The OmniBook self-test alone should not be used to diagnose a hardware problem. If the self- test results are absolutely clear and repeatable, [...]

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    27 Display Codes There are a number of Power On Self Test (POST) tests that are performed after the Beep Code tests. Failure of one or more of these tests will result in a displayed failure code (such as 03044). It is extremely important not to interpret a failure code immediately as a hardware failure. The failure should be confirmed with a clean [...]

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    28 Message Possible Cause sequence until you insert the key into the key lock and turn it. NO BOOTABLE FLOPPY DRIVE 0 INSTALLED No bootable floppy drive was detected. Possible solutions: 1) Power down the system and check all appropriate connections, cables, etc. 2) In configurations where no floppy drive is installed, run System Configuration Util[...]

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    29 OmniBook Diagnostics The OmniBook diagnostics program provides a tool for diagnosing and isolating a hardware problem. The diagnostics software is intended for use in concert with additional troubleshooting methods to accurately determine the cause of trouble. The diagnostics program is not designed for unassisted customer use. Unless otherwise [...]

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    30 tests also read the keyboard and discard unexpected key presses, this feature may not work as expected. When looping is enabled (count 0 or greater than 1), the date and time is displayed as each test is executed. The timestamp is displayed as the test begins and is over-written at completion. The DIAG.INI file, located in the c:omnibookdiag d[...]

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    31 Keys are accepted from the keyboard, an external keyboard, or the serial port. The Alt key, used in conjunction with the appropriate letter, will pop-up each menu on the screen. Refer to Table 6 for a description of each key that is available for use in the user interface. Table 6 - Dianostic Interface Available Keystrokes Key Description Select[...]

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    32 Loop Back Connectors In order to run the RS232 serial port or parallel port self-test, a loop back connector is needed. The loop back may be placed on either the OmniBook port or at the end of the corresponding cable. This feature is also helpful in diagnosing a defective serial or parallel cable. Loop back connectors may be purchased or easily [...]

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    33 Details on Individual Diagnostic Tests This section explains each test within the diagnostics program. Each test is listed along with its command-line file name. A brief description of the test, command-line parameters, valid keystrokes available during the test, and corresponding failure messages with error codes are also given. Note, the term [...]

  • Page 36

    34 CPU - (CPU.EXE) The CPU test checks the general purpose registers by copying a bit pattern through each register. Then a test of the Translation Lookaside Buffer is performed. DOS Parameter Explanation none Valid Keystrokes Action n/a The CPU test ignores the keyboard. Failure Message Error Code Meaning User Aborted 1 User aborted test. Failed 2[...]

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    35 Valid Keystrokes Action n/a The ROM test ignores the keyboard. Failure Message Error Code Meaning User Aborted 1 User aborted test. PCMCIA - (PCMCIA.COM) The PCMCIA test sets up the TI CardBus controller chip, tests IRQ 3, and restores the chip. DOS Parameter Explanation 0 Test lower slot 1 (or any non-0 value) Test upper slot Valid Keystrokes A[...]

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    36 Full 2 Unit IR Test - (FIRTEST.EXE) The Full 2 Unit IR test is not available on the OmniBook 5500. This test requires two OmniBooks: one on which the IR is known to be good, and the computer to be tested. The computer that is being tested will transmit IR packets to the known good computer, which will transmit (reflect) the packets back. This me[...]

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    37 the 3 speeds under test. Default = 3. Phytest Limits the test to just one speed which can be set with /BAUD. It also uses all null bytes rather than random data. Default speed = 115200 baud Valid Keystrokes Action any key Any keystroke will abort The Full 2 Unit IR test. Failure Message Explanation OK The test passed. Must clean boot A clean boo[...]

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    38 Printer Port - (LPT.COM) N OTE : This test requires a parallel loopback connector to be connected to the parallel port. The Printer Port test checks the data port by writing and reading different bytes 1000 times. The loopback connector is tested by toggling data bits 0 and 1 and seeing if the PE bit gets set. Finally, all of the loopback connec[...]

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    39 Floppy Disk - (FDC.EXE) N OTE : This test requires a formatted floppy disk to be inserted in the floppy drive. The Floppy Disk test checks for the presence of a floppy drive with a floppy disk. If a floppy disk is not present in the drive, the test will prompt for one. At this point, a floppy disk must be inserted to continue (a reboot is necess[...]

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    40 Valid Keystrokes Action n/a The Audio test ignores the keyboard. Failure Message Error Code Meaning User Aborted 1 User aborted test. Failed 3 A sound chip configuration call failed Microphone - (MIKE.EXE) Within the user interface of DIAG, the Microphone test records for a short time and then plays back what was recorded (similar to the “Rec?[...]

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    41 Valid Keystrokes Action Esc The Esc key will abort the Joystick test; all other keys are flushed. Failure Message Error Code Meaning User Aborted 1 Pointer movement test aborted with Esc Failed 2 Joystick button test aborted with Esc Icon LCD - (ICON.EXE) The Icon test illuminates each segment of the icons in the icon LCD, moving from left to ri[...]

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    42 DOS Parameter Explanation 1 Perform the short test any non-1 value Perform the full test Valid Keystrokes Action any key To abort the keyboard test, press five, consecutive, incorrect keys. Failure Message Error Code Meaning User Aborted 1 User aborted test. Pointing Device - (MOUSE.EXE) The Pointing Device test prompts the tester to move the mo[...]

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    43 other keys flushed. Failure Message Error Code Meaning User Aborted 1 User aborted test. CD Not Ready 2 CD not ready, no CD in drive H/W Error 3 Timeout waiting for IRQ Drive Not Present 4 CD drive not installed Read Error 5 The read failed SCSI - (SCSI.EXE) N OTE : The OmniBook must be docked for this test to function properly. The SCSI test ch[...]

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    44 Failure Message Error Code Meaning User Aborted 1 User aborted test.[...]

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    45 Desktop Management Interface (DMI) The Desktop Management Task Force (DMTF) was founded in 1992 by a group of leading computer manufacturers, including Hewlett-Packard, to define a standard method of managing the physical and logical components of personal computers. The result of these efforts is the Desktop Management Interface (DMI). The DMI [...]

  • Page 48

    46 The following software is supplied with the DMI package: • A Microsoft Windows utility, SETUP.EXE, to install and initialize the DMI software. • A Windows utility, HP TopTools. After DMI is installed, this utility can be used to display information about the computer through the DMI. • A Management Information Format (MIF) file. This file [...]

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    47 Installing the DMI Package from Windows 95 The DMI package is included with the OmniBook, but it must be properly installed before it can be used. The following steps explain how. Alternatively, to install the DMI from floppy disks: • Copy the DMI software from the omnibookdirverswin95dmi directory of either the hard disk or Recovery CD to[...]

  • Page 50

    48 System Configuration Utility The System Configuration Utility (SCU) can be used to troubleshoot both software and hardware issues. Settings in the SCU may cause unexpected results in the operation of the OmniBook or installed applications. Battery charge and other system settings also can be verified with the SCU. The SCU settings are identical [...]

  • Page 51

    49 System Menu The system menu of the SCU provides an interface to modify several system settings. See Figure 13 for an example of the system menu. An explanation of each system setting and the corresponding options are provided in Table 8 . Table 8 - System Menu Settings Setting Parameters Default Comment Date and Time… Day; Month; Year; Hour; M[...]

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    50 Setting Parameters Default Comment changed since previous boot. A change could indicate a virus. Docking Messages Selected; not selected Not selected Enables warning messages at DOCK and UNDOCK. Passwords See Figure 14 - Passwords Menu Screen on page 50 PC Identification blank The text entered here (maximum of 4 lines of 24 characters per line) [...]

  • Page 53

    51 Table 9 - Password Menu Settings Setting Parameters Default Comment Passwords… Password option… Admin Password required to: Save modifications to PC ID texts Save Setup changes none selected Admin Password is required before proceeding beyond the selected actions. The Admin Password (if defined) is ALWAYS required to save changes to these ch[...]

  • Page 54

    52 Table 10 - Disks Menu Settings Setting Parameters Default Comment Disks Floppy Disk Drive None 1.44 Mb 2.88 Mb 1.44 Mb Hard Disk Drive None Standard Custom Auto-ID Auto-ID Select the configuration type of the hard disk. ‘Standard’ selects from a table of older drivers. ‘Custom’ allows manual modification of drive parameters. ‘Auto-ID?[...]

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    53 Table 11 - Input/Output Menu Settings Setting Parameters Default Comment COM Ports… Serial Port: None COM1, Addr 3F8, IRQ 4 COM2, Addr 2F8, IRQ 3 COM3, Addr 3E8, IRQ 4 COM4, Addr 2E8, IRQ 3 COM1, Addr 3F8, IRQ 4 IR Port None COM1, Addr 3F8, IRQ 4 COM2, Addr 2F8, IRQ 3 COM3, Addr 3E8, IRQ 4 COM4, Addr 2E8, IRQ 3 COM2, Addr 2F8, IRQ 3 LPT Port P[...]

  • Page 56

    54 Setting Parameters Default Comment Pointing Device Audio Port… Audio volume 0-7 7 Beeper volume: 0-7 3 . Power Menu The power menu of the SCU provides an interface to modify various power management and battery charging configurations 3 . See Figure 17 for an example of the password menu. An explanation of each power option is provided in Tabl[...]

  • Page 57

    55 Setting Parameters Default Comments to the hard disk, and the computer will be fully powered down. HDD power-down Disable/Time (1-30 minutes or never) 3 minutes The hard disk will be powered down if there have been no disk accesses for the selected period. Hard disk power will be restored when the disk is needed again. CPU power-down Disable/Tim[...]

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    56 Exit Menu The exit menu of the SCU allows various methods of exiting the interface. See Figure 18 for an example of the exit menu. An explanation of each exit option is provided in Table 13 . Table 13 - Exit Menu Settings Setting Parameters Default Comment Save and Exit n/a n/a Save current settings and return to previous work. Save and Reboot n[...]

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    57 Troubleshooting Tips Presented below is a table showing general guidelines for repairing units with specific failure symptoms. The order of likely causes is based upon data gathered by HP from analysis of failed modules. The suggested order of investigation is not mandatory but reflects the priority HP would currently place on looking for the ro[...]

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    58 Symptom Call Center Likely Cause (in order) Comments correctly. Keyboard Keyboard errors — 2 characters on a keystroke instead of one • Send in for repair • PT-586 • PT-DC • Keyboard • Damaged U10 • Shorted pins on connectors Keyboard errors — no response from key(s) • Send in for repair • PT-DC • PT-586 • Keyboard • Po[...]

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    59 Symptom Call Center Likely Cause (in order) Comments • Send in for repair if still losing time. • Sub-battery Discharged • Flex cable (F1320-60950) • PT-586 U46 or Y3 crystal IC and 5500-07 for backup battery problem (should be >4.8V). • Replace PT-586 PCMCIA failure • Check device manager in Win95 for resource conflicts • Send [...]

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    Part 3 Hardware Repair • Battery • Memory • Hard Disk Drive • Floppy Disk Drive • Small Parts • Display • Keyboard • Icon Board • CPU Module • Logic PCA Board • Programmable Flash BIOS IC • Video Memory • Other Components and Accessories C AUTION : Always provide proper grounding when performing any of the following repair[...]

  • Page 66

    64 Battery (End User Replaceable) The OmniBook 2000 and 5700 must use the F1193B (F1193-60902) Standard Lithium Ion battery or the F1194B (F1194-60902) Enhanced Lithium Ion battery. Both of these batteries are fully compatible with the OmniBook 5500. Do not use either the F1193A (F1193-60901) or F1194A (F1194-60901) battery in the OmniBook 2000 or [...]

  • Page 67

    65 Memory (End User Replaceable) C AUTION : To avoid damage due to electrostatic discharge, handle the memory module by the edges only. The table below lists each of the available memory modules for the OmniBook 2000, 5500, and 5700. The check marks indicate which memory modules are compatible with each OmniBook. Table 16 - Memory Compatibility Mat[...]

  • Page 68

    66 Replacement Procedure 1. Align the memory module over the connector slots and firmly press into place. C AUTION : Avoid pressing the center of the memory module. This action could crack the board. 2. Replace cover and battery(ies) and reset the OmniBook.[...]

  • Page 69

    67 Hard Disk Drive (End User Replaceable) Whereas all the hard disk drives are compatible between the OmniBook 2000, 5500, and 5700, the table below indicates which hard drives were originally shipped with each corresponding OmniBook. Table 17 - Hard Drive Availability Matrix Hard Drive Part Number Exchange p/n OB2000 OB5500 OB5700 Hard Drive Plast[...]

  • Page 70

    68 plastic portion of the hard drive may need to be removed to gain access to the screws of the plastic kit. See Figure 22 . 6. Now, the hard drive can be slid out of the case. See Figure 23 . Replacement Procedure 1. Reverse the above Removal Procedure. Figure 22 - Hard Drive Case Figure 23 - Removing the Hard Drive Plastic Kit Hard Drive Plastic [...]

  • Page 71

    69 Floppy Disk Drive (End User Replaceable) C AUTION : Do not remove the floppy disk drive while the OmniBook is actively reading or writing to it. Wait until the disk is inactive. Required Equipment • none Removal Procedure 1. Slide the release switch on the floppy disk drive to the right. 2. Pull the pull-tab firmly to remove the floppy drive f[...]

  • Page 72

    70 Small Parts (End User Replaceable) The following small parts are all end user replaceable. The procedures are the same for the OmniBook 2000, 5500, and 5700, except where noted. Expansion Door - F1125-60920 Open the door and flex the center of the door until the side-tabs are released. Reverse to replace. Display Contrast/Brightness Slider Butto[...]

  • Page 73

    71 Display (HP Authorized Service Providers Only) The below table summarizes the compatibility of displays between the OmniBook 2000, 5500, and 5700. Please note, that the proper Icon Board must be matched with the corresponding display type and manufacturer. Table 18 - Display Compatibility Matrix Display Part # Display Type OB2000 OB5500 OB5700 I[...]

  • Page 74

    72 Figure 25 - Display Screws Figure 26 - Icon Assembly Removal Display/Chassis Screws F1081-60939 (qty 2)[...]

  • Page 75

    73 Replacement Procedure 1. To replace, reverse the above Removal Procedure. Take care to properly position the Display Flex Cable. It must be wrapped three times around the post. See Figure 28 . C AUTION : To avoid crimping the icon assembly flex cable, ensure that it is tucked inside of the icon assembly “tunnel.” Figure 27 - Display Cables F[...]

  • Page 76

    74 Display Labels The OmniBook replacement display must be affixed with four labels before it is suitable to return to the customer. The below table summarizes the proper labels for each OmniBook and display type. The illustrations that follow demonstrate the appropriate placement of the Windows 95, Intel, and OmniBook model labels for each of the [...]

  • Page 77

    75 Figure 30 - 11.3" Display Label Placements Figure 31 - 12.1" Display Label Placements Windows 95 Label Windows 95 Label Intel Label Intel Label OmniBook Model Label OmniBook Model Label Center vertically between brightness and bottom of display panel. Align with center of Windows 95 label. Align top edge with edge of display opening. C[...]

  • Page 78

    76 Keyboard (HP Authorized Service Providers Only) Required Equipment • Small phillips screwdriver Removal Procedure 1. Exit all applications, including Windows. 2. Turn the OmniBook off and remove the battery and ac adapter. 3. Follow the Hard Disk Drive Removal Procedure on page 67 and the Floppy Disk Drive Removal Procedure on page 69 to remov[...]

  • Page 79

    77 5. Flex the center of the Palmrest Assembly to release the side-tabs. Disconnect the Keyboard Flex cable. The other two cables can remain in place, or disconnect to fully remove the Palmrest Assembly. 6. Remove the four Keyboard Screws (see Figure 33 for the location of the screws). 1. Lift up the Keyboard – be sure to thread the Keyboard Flex[...]

  • Page 80

    78 9. Disconnect the two flex cables from the Power Board. Replacement Procedure 1. Reverse the above Removal Procedure. Take note to properly thread the Keyboard Flex Cable underneath the plastic of the Upper Chassis Case. Figure 34 - Keyboard Removal DC Power Supply Board F1350-60909 - OB2000 & OB5700 F1320-60925 - OB5500 only[...]

  • Page 81

    79 Icon Board (PCA PB-ICON) (HP Authorized Service Providers Only) The table below lists the icon boards compatible with the OmniBook 2000, 5500, and 5700. Note the column indicating the matching LCD type ( the icon boards and LCD types must not be mismatched ). There are no exchange part numbers for any of the icon boards. Table 20 - Icon Board Co[...]

  • Page 82

    80 1. Remove the Icon Board Screw (see Figure 36 ). Gently rock the Icon Board back and forth to free it from the connector. Figure 35 - Upper Chassis Case Removal Upper Chassis Case F1350-60915 - OB2000 & OB5700 F1320-60931 - OB5500 only Upper Chassis Case Screw F1320-60963 Microphone Cable On/Suspend Button Cable[...]

  • Page 83

    81 Replacement Procedure 1. Reverse the above Removal Procedure. Figure 36 - Icon Board Removal Icon Board Screw F1320-60963 Icon Board[...]

  • Page 84

    82 CPU Module (HP Authorized Service Providers Only) The following table lists the various CPU modules for the OmniBook 2000, 5500, and 5700. Table 21 - CPU Module Compatibility Matrix CPU Module Part Number Exchange Part # OB2000 OB5500 OB5700 100C F1320-60901 F1320-69001 ü 120C F1320-60902 F1320-69002 ü 133C F1320-60903 F1320-69003 ü 150C (MMX[...]

  • Page 85

    83 Figure 37 - CPU and CPU Fan Removal (OB2000 & OB5700 only) CPU Fan F1350-60906 CPU Module CPU Screws F1350-60927 (qty 2) CPU Fan Screw F1350-60925 CPU Fan Screw F1350-60926[...]

  • Page 86

    84 Replacement Procedure 1. Reverse the above Removal Procedure Figure 38 - CPU and Heat Spreader Removal (OB5500 only) Heat Spreader F1320-60921 Heat Pipe F1320-60964 Heat Sink F1320-60954 CPU Module Heat Pipe Bracket F1320-60972 CPU Screws (4) F1320-60963 Heat Sink Screws (2) F1350-60927 Heat Spreader Screw (left) F1081-60942 Heat Spreader Screw [...]

  • Page 87

    85 Logic PCA Board (PCA PB-586/IO Bracket) (HP Authorized Service Providers Only) The OmniBook 2000 and 5700 are shipped with an electronic serial number programmed in EEPROM on the Logic PCA Board. This built-in serial number will help MIS managers in tracking assets and software configuration. Serial numbers can also be used for security and in t[...]

  • Page 88

    86 The following table summarizes the different logic PCA boards for the OmniBook 2000, 5500, and 5700. Table 22 - Logic PCA Compatibility Matrix Logic PCA Part Number Exchange Part # OB2000 OB5500 OB5700 PCA PT-586 with I/O Bracket F1320-60926 F1320-69026 ü PCA PB-586 with I/O Bracket F1350-60901 F1350-69001 ü ü Required Equipment • Small phi[...]

  • Page 89

    87 5. To remove the Logic PCA Board from the Lower Chassis Case, three screws, two standoffs, the FFC Cable T/B to M/B, and the HDD-FPC Flex must first be removed. See Figure 41 on page 88 for the location of these components. The IR Lens and Bezel are now accessible. C AUTION : Apply even pressure to both sides of the HDD FPC Flex when removing or[...]

  • Page 90

    88 Replacement Procedure 1. Reverse the above Removal Procedure. Figure 41 - Logic PCA Board Removal Standoff F1350-60929 Standoff F1350-60928 Screw F1350-60924 Screw F1350-60924 Screw F1350-60924 Dock Grounding Spring Plate F1320-60962 HDD to FPC Flex F1320-60961 and Bracket F1320-60965 FFC Cable T/B to M/B F1320-60950 Logic PCA Board IR Lens F132[...]

  • Page 91

    89 Programmable Flash BIOS IC (HP Authorized Service Providers Only) The replacement BIOS IC will contain enough basic BIOS programming to boot the OmniBook. However, after replacing the IC, the BIOS must be reprogrammed. Hewlett-Packard prefers that the system is programmed with the latest BIOS for the respective OmniBook. The latest BIOS can be d[...]

  • Page 92

    90 4. Use a BIOS Insertion/Removal Tool to extract the BIOS IC from the Logic PCA. See Figure 43 on page 90 . Replacement Procedure 1. Align the Flash BIOS IC with the slot on the Logic PCA. The IC is keyed to fit correctly. 2. Press down firmly on the IC to ensure a proper connection. See Figure 44 . 1. Replace the remainder of the OmniBook compon[...]

  • Page 93

    91 Video Memory (OB2000 & OB5700 Only) (HP Authorized Service Providers Only) N OTE : Only the OmniBook 2000 and 5700 contain video memory that is replaceable. This repair procedure is not applicable for the OmniBook 5500. Also be aware that the Video Memory Board contains only 1MB of the total 2MB of video RAM on the system. The other 1MB of v[...]

  • Page 94

    92 1. Reverse the above Removal Procedure.[...]

  • Page 95

    93 Other Components and Accessories (HP Authorized Service Providers Only) The below table lists additional replaceable components and the disassembly procedure(s) necessary to gain access to each. The accessories require a unit exchange (no repairable parts), unless otherwise indicated. Table 23 - Other Repairable Components and Accessories Compon[...]

  • Page 96

    94 Component Disassembly Procedure(s)/page# Equipment Special Notes I/O Bracket Grounding Clips Logic PCA Board - page 85 Small phillips screwdriver, 5mm hexdriver The Clips easily slide off either side of the Logic PCA Board. Icon Assembly Display - page 71 Small phillips screwdriver The Display does not need to be completely removed. IR Lens Logi[...]

  • Page 97

    95 Appendix A - Technical Specifications Mass Storage Specifications Hard Disk Drive The hard disk drive can be removed by the user for easy upgrades. Hard drive manufacturers are subject to change without notice. Table 24 - Hard Disk Drive Specifications 810-million-byte 1.35-billion-byte 1.44-billion- byte 2.1-billion-byte 3.1-billion- byte Manuf[...]

  • Page 98

    96 Floppy Disk Drive The floppy disk drive can either be placed in the center bay slot or connected to the parallel port. It is hot-swappable and is configured as drive A by default. Floppy disk drive manufacturers are subject to change without notice. Table 25 - Floppy Disk Drive Specifications 3.5-inch Floppy Drive Manufacturer TEAC Data Capacity[...]

  • Page 99

    97 System Resources Below are default values for system resources. To see other, non-default possibilities, use the System Configuration Utility (SCU) which lists port and audio device configurations in the Input/Output menu. For additional information on configuring system resources, refer to the System Configuration Utility section on page 48 . T[...]

  • Page 100

    98 15 Internal CD-ROM (secondary IDE controller, free if no internal CD) System Memory The following tables list the memory maps for the OmniBook 2000, 5500, and 5700. Table 29 - System Memory Map for the OmniBook 2000 and 5700 C0000-CAFFF Chips & Technologies video BIOS CB000-CBFFF Enhanced parallel port BIOS CC000-CFFFF Free D0000-D1FFF TI113[...]

  • Page 101

    99 Table 32 - System I/O Addresses for the OmniBook 5500 170-178 Secondary HDD controller (internal CD-ROM) 1F0-1F7 Internal hard disk 220-22F Crystal sound 2F8-2FF COM2 (infrared port) 330-331 MPU 401 (MIDI) 378-37A LPT1 (printer port) 388 Sound 3C0-3DF VGA adapter 3E0-3E1 PC card bridge on PCI 3F0-3F5 Floppy controller 3F6 Primary HDD controller [...]

  • Page 102

    100 Appendix B - Hewlett-Packard Password Removal Policy If the user forgets the system password, there is a master password that will unlock the OmniBook. The user calls Technical Support to determine this master password as follows: 1. Support will tell the user the keys to type at the password entry screen: [alt][shft][f10] 2. The OmniBook gener[...]

  • Page 103

    101 law enforcement agencies. If you receive such a request, you should notify management and HP Corporate Legal immediately. (These requests may require a court order prior to our participation.) Further, you must log the name, serial number and date of the running of the descramble program, and file the written backup with the log. The log and ba[...]

  • Page 104

    102 Appendix C - Hewlett-Packard TFT Display Quality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect. Most, if not all, TFT displays will exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible to[...]

  • Page 105

    103 Appendix D - Assembly Sub-Component Breakout The following pages contain a breakout of various sub-components of the major replaceable assemblies for the OmniBook 2000, 5500, and 5700. The chart indicates whether or not the sub- component is included with the replacement assembly. For example, a replacement hard disk drive does not include a ha[...]

  • Page 106

    104 Assembly OmniBook Sub-component(s) Included 200 0 550 0 570 0 (y/n) Display Label 5500CT F1320-60970 Yes Label - Intel Pentium 5182-5113 Yes Label - Win95 7121-7353 Yes Top Rubber Pad (2) 5183-2257 Yes Bottom Rubber Pad (2) 5183-2258 Yes LCD Assy - 11.3” DSTN/S F1320-60905 ü Disp Panel Plastic 11.3” DSTN F1320-60936 Yes Disp Cover Plastic [...]

  • Page 107

    105 Assembly OmniBook Sub-component(s) Included 200 0 550 0 570 0 (y/n) Label - Win95 7121-7353 Yes Top Rubber Pad (2) 5183-2257 Yes Bottom Rubber Pad (2) 5183-2258 Yes LCD Assy /SMG 12.1” TFT/S F1320-60994 üüü Disp Panel Plastic /SMG 12.1” TFT F1320-60996 Yes Disp Cover Plastic /SMG 12.1” TFT F1320-60995 Yes Display Hook- Left F1320-60938[...]

  • Page 108

    106 Assembly OmniBook Sub-component(s) Included 200 0 550 0 570 0 (y/n) TFT/X 12.1” TFT Disp Cover Plastic 12.1” TFT F1320-60933 Yes Display Hook- Left F1320-60938 Yes Display Hook - Right F1320-60939 Yes Display Hook - Button (2) F1320-60940 Yes Display Contrast Btn (1) F1371-60917 Yes Cable 12.1” XGA F1350-60919 Yes Label - HP OmniBook F106[...]

  • Page 109

    107 Assembly OmniBook Sub-component(s) Included 200 0 550 0 570 0 (y/n) Top Rubber Pad (2) 5183-2257 No Bottom Rubber Pad (2) 5183-2258 No Display Panel Plastic/ SMG 12.1” TFT F1320-60996 üüü Label - Win95 7121-7353 No Display Label see footnote 1 No Label - Intel see footnote 2 No Display Contrast Btn (1) F1371-60917 No Top Rubber Pad (2) 518[...]

  • Page 110

    108 Assembly OmniBook Sub-component(s) Included 200 0 550 0 570 0 (y/n) HDD Drive 1.35GB F1192-60901 ü HDD Plastic Kit F1320-60947 No HDD Drive 1.44GB F1375-60901 ü HDD Plastic Kit F1350-60920 No HDD Drive 2.1GB F1339-60901 ü ü HDD Plastic Kit F1350-60920 No HDD Drive 3.1GB F1348-60901 ü HDD Plastic Kit F1350-60920 No HDD Plastic Kit HDD Plast[...]

  • Page 111

    109 Assembly OmniBook Sub-component(s) Included 200 0 550 0 570 0 (y/n) Overlay/Regulatory Memory Cover Door F1320-60927 No Printer Port Door F1125-60918 No Expansion Door F1125-60920 No I/O Door F1350-60910 No Door, Flash BIOS F1371-60901 No Bezel F1320-60958 No IR Lens F1320-60952 No Microphone F1081-60946 üüü Rubber Gasket n/a Yes Palmrest As[...]

  • Page 112

    110 Assembly OmniBook Sub-component(s) Included 200 0 550 0 570 0 (y/n) Sub Battery NiMH F1350-60921 No Suspend/Resume Btn n/a Yes Icon Assembly F1320-60918 No Keyboard see footnote 3 No Palmrest Assembly F1320-60986 No[...]

  • Page 113

    111 Appendix E - Part Numbers Part Number Exchange Part Number Description User Replace. OB5700 OB2000 OB5500 5182-5113 Label - Intel Pentium Yes ü ü 5183-2257 LCD Assy - Top Rubber Pad Yes üüü 5183-2258 LCD Assy - Bottom Rubber Pad Yes üüü 5965-0241 OmniBook Support and Service Booklet Yes üüü 5965-0262 Service Manual - OB 2000, 5500, &[...]

  • Page 114

    112 Part Number Exchange Part Number Description User Replace. OB5700 OB2000 OB5500 F1320-60921 Heat Pipe Spreader No ü F1320-60924 PCA PT-ICON No ü F1320-60925 PCA PT-DC No ü F1320-60926 F1320-69026 PCA PT - 586 with I/O bracket No ü F1320-60927 Memory Cover Door Yes üüü F1320-60928 I/O Door Yes ü F1320-60929 Plastic Foot Yes üüü F1320-[...]

  • Page 115

    113 Part Number Exchange Part Number Description User Replace. OB5700 OB2000 OB5500 F1320-60967 Thermal Tape PT-586 F65548 No ü F1320-60968 Screw ISOFS M3X6L No ü F1320-60969 Display Label 5500CS Yes ü F1320-60970 Display Label 5500CT Yes ü F1320-60971 Trackpoint Cap (Bag of 5) Yes üüü F1320-60972 Heat Pipe Bracket No ü F1320-60973 Back Pan[...]

  • Page 116

    114 Part Number Exchange Part Number Description User Replace. OB5700 OB2000 OB5500 V.01 CDROM AND FLOPPY KIT F1321-60906 Laptop Grp. Train. Kit No üüü F1321-60907 Prog Flash IC, BIOS No ü F1335-60901 F1335-69001 64MB RAM Yes ü ü F1336-60901 F1336-69001 6X CD-ROM Assy - 5500 Yes ü F1338-60901 External Battery Recharger Yes üüü F1339-60901[...]

  • Page 117

    115 Part Number Exchange Part Number Description User Replace. OB5700 OB2000 OB5500 F1350-60934 Recovery Kit SPA Yes ü F1350-60935 Recovery Kit SWE Yes ü F1350-60936 OmniBook 5700 Training Video Yes ü F1350-90001 Setup Guide OB5700 - English Yes ü F1350-90002 Setup Guide OB5700 - E,F,I,G,S,P Yes ü F1350-90003 Setup Guide OB5700 - E,D,Sw,Fn,N Y[...]

  • Page 118

    HP Part Number 5965-0262[...]