Horizon Fitness EX-76 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Horizon Fitness EX-76, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Horizon Fitness EX-76 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Horizon Fitness EX-76. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Horizon Fitness EX-76 should contain:
- informations concerning technical data of Horizon Fitness EX-76
- name of the manufacturer and a year of construction of the Horizon Fitness EX-76 item
- rules of operation, control and maintenance of the Horizon Fitness EX-76 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Horizon Fitness EX-76 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Horizon Fitness EX-76, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Horizon Fitness service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Horizon Fitness EX-76.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Horizon Fitness EX-76 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    HORIZON SERIES ELLIPTICAL USER’S GUIDE FOR MODEL : EX-76[...]

  • Page 2

    [...]

  • Page 3

    BEFORE YOU BEGIN ASSEMBL Y ASSEMBL Y 3 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY INTRODUCTION INTRODUCTION T ABLE OF CONTENTS Important Precautions Assembly Before Y ou Begin Elliptical Operation Conditioning Guidelines T roubleshooting & Maintenance Limi[...]

  • Page 4

    BEFORE YOU BEGIN 4 INTRODUCTION ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y IMPORTANT PRECAUTIONS SA VE THESE INSTRUCTIONS Read all instructions before using this elliptical. When using an electrical product, basic precautions should always be followed, inclu[...]

  • Page 5

    BEFORE YOU BEGIN ASSEMBL Y ASSEMBL Y 5 INTRODUCTION ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY IMPORTANT PRECAUTIONS Con ne ct this exer ci se prod uct to a prop erl y gro un ded outl et only . See grounding instructions. GROUNDING INSTRUCTIONS This product must be grounded. If a elliptical sho[...]

  • Page 6

    BEFORE YOU BEGIN 6 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y IMPORT ANT : READ THESE SAFETY INSTRUCTIONS BEFORE USE! There are several areas during the assembly process of an elliptical that special attention must be paid.[...]

  • Page 7

    BEFORE YOU BEGIN ASSEMBL Y 7 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY TOOLS INCLUDED PARTS INCLUDED  5mm Allen Wrench  Phillips Screw Driver  13/15mm Flat Wrench  5mm T Wrench  1 Console  1 Console Mast  1 Left Handlebar  1 Right Hand[...]

  • Page 8

    BEFORE YOU BEGIN 8 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y STEP 1 A) Open HARDW ARE BAG FOR STEP 1. B) Attach the FRONT STABILIZER BAR to the the MAIN FRAME using 2 BOLTS (A) . BOLT (A) 20 mm Qty: 2 HARDW ARE BAG FOR STE[...]

  • Page 9

    BEFORE YOU BEGIN ASSEMBL Y 9 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY TOP CAP CONSOLE MAST BOOT CONSOLE MAST MAIN FRAME CONSOLE WIRE FLA T W ASHER (D) SPRING W ASHER (C) BOLT (B) ARC W ASHER (E) ASSEMBL Y STEP 2 A) Open HARDW ARE BAG FOR STEP 2. B) Slide the[...]

  • Page 10

    BEFORE YOU BEGIN 10 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y STEP 3 A) Open HARDW ARE BAG FOR STEP 3. B) Remove PRE-A TTACHED BOLT & W ASHERS from PIVOT TUBE. C) Slide PEDAL ARM onto PIVOT TUBE and attach by re-insert[...]

  • Page 11

    BEFORE YOU BEGIN ASSEMBL Y 11 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY ASSEMBL Y STEP 4 RIGHT HANDLEBAR PRE-A TTACHED BOLT AND W ASHERS HANDLEBAR COVER CONSOLE MAST NOTE: There is NO hardware bag for this step. All hardware is pre-installed. A) Remove PRE-A [...]

  • Page 12

    BEFORE YOU BEGIN 12 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y STEP 5 SCREWS (G) W ASHERS (H) LINK ARM FOOT PAD A) Open HARDW ARE BAG FOR STEP 5. B) Attach FOOT PAD to LINK ARM using 4 SCREWS (G) and 4 W ASHERS (H). C) Repe[...]

  • Page 13

    BEFORE YOU BEGIN ASSEMBL Y 13 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY BOLT (L) FLA T W ASHER (K) CONNECTING TUBE SPACER (I) SPLIT TEFLON W ASHER (J) U BRACKET INSERT SPACER THIS DIRECTION U-BRACKET CONNECTING TUBE PEDAL ARM LINK ARM PEDAL ARM LINK ARM A) Op[...]

  • Page 14

    BEFORE YOU BEGIN 14 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y STEP 7 SPACER RINGS (N) LOWER HANDLEBAR NUT (Q) BOLT (M) LOWER LINK ARM SPACER (O) LOWER LINK ARM SPACER (O) SPACER RINGS (N) LOWER HANDLEBAR W ASHER (P) A) Ope[...]

  • Page 15

    BEFORE YOU BEGIN ASSEMBL Y 15 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY ASSEMBL Y STEP 8 SCREW (S) OUTSIDE ELBOW COVER INSIDE ELBOW COVER SCREW (R) LINK ARM A) Open HARDW ARE BAG FOR STEP 8. B) Attach the OUTSIDE ELBOW COVER to the LINK ARM using 1 SCREW (R) [...]

  • Page 16

    BEFORE YOU BEGIN 16 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y STEP 9 PRE-A TTACHED SCREWS CONSOLE CONSOLE MAST CONSOLE WIRES NOTE: There is NO hardware bag for this step. All hardware is pre-installed. A) Attach the CONSOL[...]

  • Page 17

    BEFORE YOU BEGIN ASSEMBL Y 17 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY BEFORE YOU BEGIN ASSEMBL Y BEFORE YOU BEGIN CONGRA TULA TIONS! on choosing your elliptical. Y ou’ve taken an important step in developing and sustaining an exercise program! Y our ellip[...]

  • Page 18

    BEFORE YOU BEGIN 18 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y ELLIPTICAL OPERA TION ELLIPTICAL OPERA TION POWER Y our programmable elliptical is powered by a power supply . The power must be plugged into the power jack, wh[...]

  • Page 19

    BEFORE YOU BEGIN ASSEMBL Y 19 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY ELLIPTICAL OPERA TION ASSEMBL Y Not e: Ther e is a th in pr ote cti ve shee t of cl ear plas tic on the over la y of the con sol e tha t sho uld be rem ov ed. A) AL PH A- NU ME RI C W I N[...]

  • Page 20

    BEFORE YOU BEGIN 20 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y ELLIPTICAL OPERA TION CONSOLE OPERA TION 1) T urn on Elliptical. (Switch is located at the bottom-front of the elliptical.) 2) Press START button and begin exer[...]

  • Page 21

    BEFORE YOU BEGIN ASSEMBL Y 21 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY ELLIPTICAL OPERA TION ASSEMBL Y P 1: M AN UA L Al low s y o u t o a dj u st th e r e si s ta n ce le v el to yo u r p re f er e nc e , w it h ou t a pr e se t p r og r am . P 2: I NT ER V[...]

  • Page 22

    BEFORE YOU BEGIN 22 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y ELLIPTICAL OPERA TION Allows ‘On The Fly’ manual RESISTANCE changes. T ime-based goal. IN TE R V AL S 1 W ARM-UP PROGRAM SEGMENTS - Repeat COOL-DOWN SE CON [...]

  • Page 23

    BEFORE YOU BEGIN ASSEMBL Y 23 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY ELLIPTICAL OPERA TION ASSEMBL Y IN TE R V AL S 1 W ARM-UP PROGRAM SEGMENTS - Repeat COOL-DOWN SE CON DS 6 0 60 60 6 0 30 9 0 90 30 3 0 90 3 0 90 90 3 0 30 9 0 60 60 6 0 60 LE VEL 1 2 3 4 [...]

  • Page 24

    BEFORE YOU BEGIN 24 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y ELLIPTICAL OPERA TION Challenges with various combinations of hills and valleys ( RESISTANCE) . T ime-based goal with 10 difficulty levels to choose from. WE IG[...]

  • Page 25

    BEFORE YOU BEGIN ASSEMBL Y 25 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY ELLIPTICAL OPERA TION ASSEMBL Y Program cues you to pedal forward (F) and backwards (R) for an exciting and challenging workout ( RESISTANCE levels). T ime-based goal with 14 difficulty l[...]

  • Page 26

    BEFORE YOU BEGIN 26 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y ELLIPTICAL OPERA TION Provides even more workout variety by mixing up your resistance intervals ( RESISTANCE levels). T ime-based goal with 7 or 10 difficulty l[...]

  • Page 27

    BEFORE YOU BEGIN ASSEMBL Y 27 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY ELLIPTICAL OPERA TION ASSEMBL Y Choose the RACE program by pressing the ARROW BUTTONS . Press “ ENTER ”. Choose the desired Pace (average speed) using the UP/DOWN ARROW BUTTONS . The [...]

  • Page 28

    BEFORE YOU BEGIN 28 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y ELLIPTICAL OPERA TION IN CL I NE 1 W ARM UP PROGRAM SEGMENTS - Repeat COOL DOWN MINUTES 2:00 2:00 2:00 1:00 2:00 1:00 2:00 1:00 2:00 1:00 2:00 2:00 LEVEL 1 2 3 [...]

  • Page 29

    BEFORE YOU BEGIN ASSEMBL Y 29 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY ELLIPTICAL OPERA TION ASSEMBL Y IN CL I NE 2 W ARM UP PROGRAM SEGMENTS – Repeat COOL DOWN SECONDS 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 LEVELS 1 2 3 4 5 6 7 8 9 10[...]

  • Page 30

    BEFORE YOU BEGIN 30 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y ELLIPTICAL OPERA TION 1 ) Select CUSTOM PROGRAM using the ARROW KEYS and press ENTER . 2 ) Set TIME using the ARROW KEYS and press ENTER . • IF THE PROGRAM IS[...]

  • Page 31

    BEFORE YOU BEGIN ASSEMBL Y 31 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY CONDITIONING GUIDELINES ASSEMBL Y AL W A YS CONSULT YOUR PHYSICIAN BEFORE BEGINNING AN EXERCISE PROGRAM. HOW OFTEN? (Frequency of Workouts) The American Heart Association recommends that [...]

  • Page 32

    BEFORE YOU BEGIN 32 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y CONDITIONING GUIDELINES T ARGET HEART RA TE ZONE CHART    #&" 541&3.*/65&         ?[...]

  • Page 33

    BEFORE YOU BEGIN ASSEMBL Y 33 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY CONDITIONING GUIDELINES ASSEMBL Y STRETCH FIRST Before using your product, it is best to take a few minutes to do a few gentle stretching exercises. Stretching prior to exercise will impr[...]

  • Page 34

    BEFORE YOU BEGIN 34 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y CONDITIONING GUIDELINES W ARM UP The first 2 to 5 minutes of a workout should be devoted to warming up. The warm-up will limber your muscles and prepare them fo[...]

  • Page 35

    BEFORE YOU BEGIN ASSEMBL Y 35 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY CONDITIONING GUIDELINES ASSEMBL Y WEEKL Y LOG SHEETS 8&&, 8&&,- :(0"- 8&&,- :505"-4 % " : 46/%" : .0/%" : 56&4%"[...]

  • Page 36

    BEFORE YOU BEGIN 36 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y CONDITIONING GUIDELINES WEEKL Y LOG SHEETS 8&&, 8&&,- :(0"- 8&&,- :505"-4 % " : 46/%" : .0/%"[...]

  • Page 37

    BEFORE YOU BEGIN ASSEMBL Y 37 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY CONDITIONING GUIDELINES ASSEMBL Y MONTHL Y LOG SHEETS .0/5) .0/5)- :(0"- .0/5)- :505"-4 8&&, %*45 "/$& $"-03*&4 5*.& .0/5) .0/5)-[...]

  • Page 38

    BEFORE YOU BEGIN 38 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY CONDITIONING GUIDELINES ASSEMBL Y TROUBLESHOOTING & MAINTENANCE Y our Horizon Fitness elliptical is designed to be reliable. However , if you do experience problems with your elliptical, please reference the troubleshooting [...]

  • Page 39

    BEFORE YOU BEGIN ASSEMBL Y ASSEMBL Y 39 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE PROBLEM: There is no heart rate reading. SOLUTION: Remove the console and verify that the heart rate cables are attached properly , making sure[...]

  • Page 40

    BEFORE YOU BEGIN 40 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY CONDITIONING GUIDELINES ASSEMBL Y TROUBLESHOOTING & MAINTENANCE ARE THE SOUNDS MY ELLIPTICAL MAKES NORMAL? Our ellipticals are some of the quietest available because they use belt drives and friction free magnetic resistance[...]

  • Page 41

    BEFORE YOU BEGIN ASSEMBL Y ASSEMBL Y 41 INTRODUCTION IMPORTANT PRECAUTIONS ELLIPTICAL OPERA TION CONDITIONING GUIDELINES TROUBLESHOOTING & MAINTENANCE LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE WHA T KIND OF ROUTINE MAINTENANCE IS REQUIRED? We use sealed bearings throughout our ellipticals so lubrication is not needed. The most importa[...]

  • Page 42

    BEFORE YOU BEGIN 42 INTRODUCTION IMPORTANT PRECAUTIONS ASSEMBL Y BEFORE YOU BEGIN ELLIPTICAL OPERA TION LIMITED W ARRANTY TROUBLESHOOTING & MAINTENANCE CONDITIONING GUIDELINES ASSEMBL Y LIMITED W ARRANTY Weight Capacity = 300 lbs FRAME • LIFETIME Horizon Fitness warrants the frame against defects in workmanship and materials for the lifetime [...]

  • Page 43

    [...]

  • Page 44

    EX-76. Rev. 1.4 | © 2007 Horizon Fitness Products | Designed & Engineered in the U.S.A. | Made in China 1620 Landmark Drive, Cottage Grove WI, 53527 T el: 1.800.244.4192 Fax: 608.839.1260 For fast and friendly service, please contact one of our trained customer technicians via phone, email or our website. Customer T ech Support Hotline: 1-800-[...]