Honeywell MS2421 manual


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Table of contents for the manual

  • Page 1

    MS2421 / MS2 422 / MS2431 Bar C ode Sc anner Installation and User’s Guide[...]

  • Page 2

    Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in s pecifications and other information contained in this document wi thout prior notice, and the reader should in all cases consult HII to determine whether any such changes hav e been made. The information in this publication does not represent a commitment on[...]

  • Page 3

    iii T able of Contents Introduction Manual Scope ........................................................................................................................................ 1 Product Overview ................................................................................................................................... 1 Base Kit Co[...]

  • Page 4

    iv Scanner Operati on Scan Zone ........................................................................................................................................... 31 W ake Ac tivation Area (Photocell LED Output) ..................................................................................... 33 Changing the W ake Are a Sensitiv ity L [...]

  • Page 5

    1 Introduction Manual S cope This guide pr ovides information on the installation, setup and operation o f the MS2 4 21, MS2 4 22 , and MS2431 scanner only models . If the MS2 4 21or MS2431 scanner has be en integrated with a scale, please refer to the Scale Addendum for detailed inst ructions on the appropriate cable connections, communi cation sp[...]

  • Page 6

    2 Base Ki t Components Part # Desc riptio n MS2 4xy- 105 Nz Bar Code Scanner x 2 MS2420 3 MS2430; 508 mm (20.0") y 1 Scanner Only, Scale Ready – Compact 2 Scanner Only – Sub - Compact z D Diamonex Horizontal W indow S Sapphire Horizontal W indow 00 - 02407 M etroSelect ™ 00 - 02034 Configuration Guide MS2xxx Strat os ™ Series Con figur[...]

  • Page 7

    3 Optional Accessories Part # Desc riptio n AC to DC Power Transformer - Reg u l ated Outpu t: +5 .2 V @ 4A +12V @ 1. 5 A 70 - 74868 120V United States and Canada 70 - 74882 220V – 240V Continental E uropean 70 - 74880 220V – 240V United Kingdom 70 - 74884 220V – 240V China 70 - 74886 220V – 240V Australia 70 - 74888 220V – 240V India Rep[...]

  • Page 8

    4 General Precautions The following are s ome general precautions t o remember when handling the M S2421/MS2422/MS2431 scanner . Do not t ur n the unit u pside down with the platter i n place. Do not p ress on t he window in the platter or t he vertical window frame. Pl at ter Rem ova l No hardware or tools are re quired to remove the platter (see [...]

  • Page 9

    5 Design Specifications Opera tional Light Source: VLD 650 nm Peak Laser Power: < 1.5 mW Embedded Laser: Max Optical Power: 10 m W W avel ength: 650 nm H orizontal Depth of Field: 0 mm - 100 mm (0 " - 4" ) f or 0.33 mm (13 mil) Ba r C ode Vertical Depth of Field: 0 mm - 216 mm ( 0"- 8.5 " ) for 0.33 mm (13 mil ) Ba r C ode Sc[...]

  • Page 10

    6 Electrical Voltage Supply: 4 A @ +5 V / 0.8 A @ + 12V Power: Operating : 11.9 W atts Standby: 3.25 W atts Current: Operating: 1.7A @ 5.2V / 0.2A @ 1 2V Standby: 0 .6A @ 5.2V / 0 .07A @ 12V Current Limits on Integrated Scale and/or Scale Displa y: Do not exceed maximum current o f 12V @ 0.7 A / 5V @ 0 .2A DC T rans forme rs: Class I; 5. 2VDC @ 4 A[...]

  • Page 11

    7 Base M odel Charact eristi cs MS2421/MS2431 Components Figure 5 . MS2 4 21 /MS2431 C omponents (MS242 1 Shown.) It em No. Description of I t em 1 Volume/ Tone Multi - Function Button (see page 42 ) 2 Blue LED Indicators (see page 36 ) 3 Speaker 4 Finger Recesses f or Lif t ing 5 High Impact W indow Frame / Vertical W indow (Laser Aperture) 6 Repl[...]

  • Page 12

    8 MS2421 Scanner Dimensions Figure 6 . MS2 4 21 Dimens ions M S24 3 1 Sca nner Dime nsions Figure 7 . MS2431 Dimens ions[...]

  • Page 13

    9 MS2421/MS2431 Connector P anel Figure 8 . MS2 4 21/ MS2431 Conn ector P anel * Scale ready MS2 4 21/MS2431 models supply addi tional connectors for scale and display com munication cabling . The use of thes e connections is dependent on the specific manu facturer of the scale bein g integrated. Please refer to the custom S cale Instal lation Guid[...]

  • Page 14

    10 MS2421/MS2431 Cau t i on and Seri al Number Label s Figure 9 . MS2 4 21 /MS2431 Labe l Locati ons (T op) and Examples ( Bottom) Caution: To maintain compliance wi th applicable standards, all circuits connected to the i mager must meet the requirements for SELV ( S af ety E xtr a L ow V oltage) according to EN/IEC 60950 - 1. To maintain complian[...]

  • Page 15

    11 MS2422 Components Figure 10 . MS 2 4 22 Co mpo nents It em No. Description of It em 1 Volume/Tone Multi - Function Button (see page 42 ) 2 Blue LED Indicators (see page 36 ) 3 Speaker (see pa ge 35 ) 4 Finger Recesses for Lifting (Located Unde r Platter) 5 High Impact W indow Frame / Vertical W indow (Laser Aperture) 6 Replaceable Stainless Stee[...]

  • Page 16

    12 MS 2422 Dimens ions Figure 11 . MS 2 4 22 D imensions MS2422 Connector Panel Figure 12 . MS 2 4 22 Co nnector s Specifications are subject to change without notice.[...]

  • Page 17

    13 MS2422 Cauti on and Serial Numbe r Labels Figure 13 . MS2 4 22 L abel L ocations (Top) a nd Examp les ( Bottom) Caution: To maintain compliance wi th applicable standards, all circuits connected to the i mager must meet the requirements for SELV ( S af ety E xtr a L ow V oltage) according to EN/IEC 60950 - 1. To maintain compliance w ith standar[...]

  • Page 18


  • Page 19

    15 Installat ion Quick Inst alla tio n Ou tline The following is a quick preview of the steps required for f ir st time installations. Ea ch i tem is discu ssed in detail later in this section. • Determine clearance, ventilation , and service access requirements. • Determine checkout counter layout taking into account package flow, cabl e routi[...]

  • Page 20

    16 Site Requi rements Power Installatio n The Power Supply (AC/DC) should be connected to an AC Outlet that is free o f electrical noise (clean). A qualified electrician can determine the amount o f electrical noise on the A C line. See addi tional information on power installation and restrictions under the Ins tall atio n: Inte rfa ce sec tion of[...]

  • Page 21

    17 Unpacki ng the Unit 1. Make sure the shipping box is topside up be fore opening. 2. Remove the accessories box and chec k the box’s content for t he follow ing item s.  Product Manuals  Power Supply  Communication Cables  Remote Scale Display (Optional) 3. Carefully remove the platter and s tore it in a safe location until the unit[...]

  • Page 22

    18 Insta lling the Uni t in the Counter MS2 4 21 Mounting Diagr am Figure 17 . MS2 4 21 Mounti ng Diagra m Specifications are subject to change without notice.[...]

  • Page 23

    19 Insta lling the Uni t in the Counter MS2 4 22 Mounting Diagram Figure 18 . MS2 4 22 Mounti ng Diagra m Specifications are subject to change without notice.[...]

  • Page 24

    20 Insta lling the Uni t in the Counter MS24 31 Mounting Diagram (Two Point Suppor t) Figure 19 . MS 24 31 Mounting D iagram, T wo P oint Sup port Specifications are subject to change without notice.[...]

  • Page 25

    21 Insta lling the Uni t in the Counter MS24 31 Mounting Diagram (Three Point Support) Figure 20 . MS 2431 Moun ting Diagra m, Three Point S upport Specifications are subject to change without notice.[...]

  • Page 26

    22 Cable Installation (Interface Specific) RS232 The following st eps describe how to properly install the cables for an RS232 application . T he scanner must then be configured to match the host’s RS232 parameters. Cable i nstallation alone does not guarantee that t he scan ner will communicate properly with the host system. Note: C onfiguration[...]

  • Page 27

    23 Cable Installation (Interface Specific) RS232 xx** Specifies international connection. See the Ba se Kit Components and Optional Accessories section of this guide for a complete lis ting. See power source cauti on statement on pages 10 or 13 of th is manual. Figure 21 . RS232 Interfac e Cab le Instal lation Sc hem a tic[...]

  • Page 28

    24 Cable Installation (Interface Specific) Full Speed USB The following steps describe how to properly install the cables for a Full Speed USB scanner application . The scanner mu st then be conf igured to match the host’s USB parameters. Cable installation alone does not guarantee that the scanner will communicate properly with the host system. [...]

  • Page 29

    25 Cable Installation (Interface Specific) Full Speed USB Step 8 is for USB Ser ial Emulation Mode or Ke yboard Emulation Mode only . 8. Configure the scanner for USB Serial E mulation M ode or USB Keyboard Emulation Mode by scanning the appropriate configuration bar codes in the USB section of the M etroSelect Configur ation Guide ( PN 00 - 02407x[...]

  • Page 30

    26 Cable Installation (Interface Specific) RS485 The following steps describe how to properly install the cables for an RS 485 scanner application. The scanner must then be configured to m atch the host’s RS485 parameters. Cable installation alone does not guarantee that the scanner will communicate properly with the host system. Note: Configur a[...]

  • Page 31

    27 Cable Installation (Interface Specific) RS485 xx** Specifies international connection. See the Ba se Kit Components and Optional Accessories section of this guide for a complete listing. See power source caution statement on pages 10 or 13 of th is manual. Figure 23 . RS485 Cab le In stallation Schem atic[...]

  • Page 32

    28 Cable Install ation ( Secondary Hone ywell Scanner ) The following steps describe how to properly install the cables betw een a secondary Honeyw ell scanner and the MS2421/MS 2422/MS2431 scanner . T he MS2421/MS2422/MS2431 and the secondary scanner must then be configured to communicate prop erly. Cable installation alon e does not guarantee tha[...]

  • Page 33

    29 Cable Install ation (Se condary Honeyw ell Scanner) † See Aux power notes on page 28 See power source cauti on statement on pages 10 or 13 o f this manual. Figure 24 . Sec ondary Scanner Cable Installati on Schematic[...]

  • Page 34

    30 EAS Deactivation S W 1 and S W 2 a re the swi tch banks inside the Checkp oi nt d evice that set the deactivation range. The fol lowing is a list of Check p oint recommended switch bank se ttings. Base Model Checkp oint Recommended S witch Bank Settings MS2 4 21 SW1 & S W 2 switches 1 and 6 set to ON MS2422 S W 1 & S W 2 switches 1 and 6[...]

  • Page 35

    31 Scanner Op eration Scan Zone Figure 27 . Chec ker - S ide (1 3 mil) Figure 28 . Horizo ntal Le ft/Right (13 mi l) Specifications are subject to change without notice. Typical scan zones shown.[...]

  • Page 36

    32 Sca n Zone Figure 29 . Horizo ntal Dir ect (13 m il) Figure 30 . Vertic al Direct ( 13 mil) Specifications are subject to change without notice . Typical Scan Zones shown.[...]

  • Page 37

    33 Wake Activation Area ( Photocel l LED O utput) Th e MS2421/MS2422/MS2431 scanner ’s default power save mode † 41 is Dual Action Power Sav e Mode #2 (see page ). T his power save mode tu rns the l aser OFF after a configured period o f non - use then turns the motor OFF aft er thirty - minute intervals. Any movement detected by the photocell [...]

  • Page 38

    34 Wake Activation A rea Sensitivity (Photocel l LED Output Range ) Cha nging the Wake Area Sensitiv ity Level (Photocell LED Range Adjust) The MS2400 Series bar code scanner wake area sensitivity leve l can be set to the end users pre ference by scanning one of the Phot ocell Sensitivity adjustment bar codes below. ³ 2 2 1 2 0 0 ³ 2 2 1 2 1 0 ³[...]

  • Page 39

    35 Audible Indicator s W hen in operation , the MS2421/M S2422/MS2431 scanner provide s audible feedback that indicates the status of the unit and the current scan. Eight settings are av ailable for the tone of t h e beep (normal, six alternate tones and no tone) plus three volume settings. To chan ge the tone or v olume, refer to the Changing the [...]

  • Page 40

    36 Figure 32 . Blue LE D Visual Ind icat ors Blue LED is located near the bottom corner of the vertical output window. When the scanner is ON, the flashing or constant illumination of the LED indicates the status of the scanner and the current scan. No Blue LED The blue LED wi ll not be illuminated if the scanner i s not receiving power from the ho[...]

  • Page 41

    37 Fail ure Modes Flashi ng Blue and On e R azz berry Tone This indicates that the scanner has ex perienced a laser subsystem failure. The scanner wil l try up to thr ee times to correct the failure condition. I f the laser subsystem continues to fail, that subsystem (horizontal or vertical) will be shut down and an er ror indication will be shown [...]

  • Page 42

    38 Diagnost ic I ndicator Displa y Th er e is a t wo - digit error code display located under ho riz ontal output window near the top of the platter (see f igure below) . Figure 33 . Error Co de Dis play The following is a list o f possible error codes and their meanin gs. Some e rrors will require immediate scanner maintenance. Error Code Descript[...]

  • Page 43

    39 Error Code Description 09 COPROCES SOR COMMUNICAT ION ERRO R – The main microprocessor is not communicating with the interface coprocessor. The interface coprocessor may be in a fault condition with the host or just no t able to respond. This error may appear when the scanner is configured for USB or R S485 interface app l ications or during a[...]

  • Page 44

    40 Error Code Description 28 LASER #2 ( RI G HT HORI Z O NT AL ) UNDERCURRENT W ARNING – The laser in the rig ht horizontal scanning subsystem is drawi ng too little current. The laser is probably not on. This could be the result of a l oss of the required set point in memory. Hav e the unit checked at an authorized service center. 29 LASER #3 ( [...]

  • Page 45

    41 Power Save Modes Th e MS2421/MS2422/MS2431 bar code scanners ha ve fi ve conf igurable power save modes. Refer to the MetroSelect Co nf ig ur at ion Guide for additional information on Power Sav e Modes. 1. Blink Power Save M ode: B links the laser OFF & O N after a conf ig ur ed period o f non - us e. W hen the scanner recogniz es a bar cod[...]

  • Page 46

    42 Beeper Options and Button Functions Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code. The new tone will be heard followed by a short pause. Two more new tones w ill be heard signifying the new setting has been stored in memory. The silent (no beep) tone is also selectable. ³ 999975 p Changing th[...]

  • Page 47

    43 Startup W hen the scanner first receives power, the blue LED w ill turn on and the scanner will bee p once. T he scanner is now ready to scan. Power- Up Test Mode W hen a MS2421/MS2422/MS2431 scanner is first powered up, it cycles throu gh a number of sel f -tests before starting normal operation. I f there are any initial failures during this s[...]

  • Page 48


  • Page 49

    45 Main tenance Horiz ontal Scan Window Re placeme nt Note: After the replacement platter has been ins talled, remove all protective film from the ne w platter’s window. The unit will not function properly i f the protective film is no t removed. Figure 38 . Platter/ Hori zo ntal Sca n W indow Rep laceme nt * See replacement par ts on page 3 . **[...]

  • Page 50

    46 Daily Main ten ance Smudges and dirt on the uni t’s window can interfere w ith the unit’s performance. I f the horizontal or vertical output windows require cleaning, use only a mild glass cleaner con taining no ammonia. When cleaning the window, spray the cleaner onto a lint free, non - ab rasive cleaning cloth then gently w ipe the window [...]

  • Page 51

    47 T roubleshoo ting The following guide is for re ference purposes only. Contact a customer service representative to preserve the limited warranty terms. Symptom Possible Cause(s) Solution All Interfaces No LED, beep , or mo tor s pin. No power is being supplied to the scanner. Check the transformer, out let , and the power strip. Make sure the p[...]

  • Page 52

    48 Symptom Possible Cause(s) Solution All Interfaces Scanner beeps at some bar codes and NOT f or ot hers of the same bar code symbology. The prin t quality of t he bar code is suspect. The type o f printer and/or the printer settings could be the problem. Check the print mode or change the printer settings. For example change to e cono mode or hig[...]

  • Page 53

    49 Symptom Possible Cause(s) Solution RS232 Only The host is receiving data but the data does not look correct. The scanner and host may not be configured for the same interface. Check that the scanner a nd the host are configured for the same interface. Characters are being dropped. The intercharacter delay needs to be added to the transmitted out[...]

  • Page 54


  • Page 55

    51 Scanner an d Cabl e T ermi nations Scanner Pinout Connecti ons Th e MS2421/MS2422/MS2431 scanner ter m in ate s to 1 0 - pin modular jacks located on the bottom of the unit . The s erial number label indicates the model number and interface of the scanner. EAS DC Power Figure 39 . Connec tor Lay out Pin Function Pin Function 1 EAS In 1 No Connec[...]

  • Page 56

    52 Scale Ready MS2 4 21/ MS2431 Models – Additi onal Pinout Connecti ons There are four additional 10 - pin modular jack s located on the bottom o f the o f the MS2 4 21/MS2431 scanner model s that may be used for an integrated scale application and the use of a remote display. Note: Please keep in mind that every application is uniq ue. The use [...]

  • Page 57

    53 Cable Connector Configur ati ons The following cables are ex amples of some of the standard cables that may be shi pped with the MS2421/MS2422/MS2431 bar code scanner . Please keep in mind that every application is unique and the cables received with the MS2421/M S2422/MS2431 scanner may be custom cables that are not shown below. RS232 Interface[...]

  • Page 58

    54 Cable Con ne ctor Confi gurat ions Aux Po rt Configuration Cable* , PN 57 - 57008x -N- 3 Pin Function** 9- Pin D - Type Connector 1 No Connect 2 Output fr om Scanner 3 Input to Scanner 4 No Connect 5 Ground 6 No Connect 7 No Connect 8 No Connect 9 No Connect RS232 LSO/AUX Cable PN 57 - 57099 x-3 or P N 57 - 57099x -3- 12 Pin Function † 10 - Po[...]

  • Page 59

    55 Regulatory Compliance Safety ITE Equipment IEC 60950 - 1 Second Edition EN 60950 - 1 Second Edit ion Laser Laser Class 1: IEC 60825 - 1: Second Edition 2007 EN 60825 -1 : Second Edition 2007 Caution Use of controls or adjust ments or performance of procedures other than those specified herein ma y result in hazardous laser light ex posure. Under[...]

  • Page 60

    56 EMC Emissions FCC Part 15, ICES - 003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note : Immunity performance is not guaranteed for scanner cables greater than 3 meters in len gth when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the e qui[...]

  • Page 61

    57 A ttenzione Questo e’ un prodotto di classe A. Se usato in v icinanza di residenz e private potrebbe causare interferenze radio che potrebbero richiedere all’utilizz atore opportune misure. A ttenti on Ce produit est de classe “A”. Dans un environne ment domestique, ce produit peut être la c ause d’interférences radio. Dans ce cas l?[...]

  • Page 62


  • Page 63

    59 Limited W arr anty Honeywell International Inc. ("HII") warrants its products and op tional accessories to be free from de fects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cov er any HII product w hich is (i) improp[...]

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  • Page 65

    61 Index A AC .......................................................... s ee power application ........................................................... 38 audible ............................................... see indicators AUX ........................................................... 7, 49, 51 B beep .......................................[...]

  • Page 66

    62 R razzberry tone ......................................... 35, 36, 37 regulatory compliance ................................... 55 – 56 repai r ........................................... 37, 38, 39, 40, 59 R MA .................................................................... 59 S saf e ty ..................................................[...]

  • Page 67

    63 C ustomer S upport Technical Assistance If you need assistance installing or troubleshooting y our device, please contact us by using one o f the methods below: Knowledge Base: www Our Knowledge Base prov ides thousands of immediate solutions. I f the Knowledge Base cannot hel p, our Technical Support Portal (see below ) pr[...]

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  • Page 72

    Honey w ell Scanning & Mobilit y 9680 Old Bailes Road Fort Mill, SC 29707 00 - 05311 Rev F 10/12[...]