HIS Radeon HD 5570 manual

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Table of contents for the manual

  • Page 1

    ATI Radeon™ HD 5500 Series User Guide Part Number: 137-41760-10[...]

  • Page 2

    © 2009 Advanced Micro Devices Inc. All rights reserved. The contents of this document are provided in connection with Advanced Micro Devices, Inc. (“AMD”) products. AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to[...]

  • Page 3

    Important Safety Instructions Note: This product is for use only with compatible UL-listed personal computers that have installation instructions detailing user installation of this class of product. Read all instructions before beginning installation. All safety and installation instructions should be read before the product is installed or operat[...]

  • Page 4

    iv ATI Radeon™ HD 5500 Series ©  2009 Advanced Micro Devices, Inc.[...]

  • Page 5

    Contents Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Replacing an Existing Card . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    CE Compliance Information (European Union) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Waste Electrical and Electronic Equip[...]

  • Page 7

    Chapter 1 Installation For support, you will need to record the serial number and the part number for the card before installation. Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. This section briefl[...]

  • Page 8

    Record the Serial and Part Numbers Write down the serial number and part number before installing. The serial number and 102 part number on the graphics card are required for registration and free support. They are located on a sticker on the back of the card. The emphasized numbers in bold are required for registration and free support. Figure 1?[...]

  • Page 9

    Uninstalling the Old Driver (Windows Vista®/ Windows® 7) Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card. 1. With the current graphics card still in the computer, close all open applications. 2. Click Start ▷ Control Panel . 3. Double-click Hardware and Sound and then double-click [...]

  • Page 10

    5. Locate the appropriate bus slot and, if necessary, remove the corresponding metal backplate cover(s). Make sure all internal cables are clear of the slot. Note: If you cannot find a bus slot to match the card, you need a graphics card with the correct bus to match the motherboard. 6. Align the graphics card with the slot and press it in firmly u[...]

  • Page 11

    If you have properly installed the graphics card, the computer should start normally. Proceed to install the software and drivers for your ATI Radeon HD 5500 Series graphics card. Installing the ATI Catalyst™ Software Suite (Windows OS) To install or remove software, you must have administrator rights or be logged on as a user with administrator [...]

  • Page 12

    6 Installation ATI Radeon™ HD 5500 Series ©  2009 Advanced Micro Devices, Inc.[...]

  • Page 13

    Chapter 2 Display Configuration This section describes how to configure the display and lists the available display connections. Configure the Display (Optional) To change the display configuration or if you are experiencing an issue with the display, do the following: Note: If you are not experiencing any troubles with the display, no adjustments [...]

  • Page 14

    6. To configure another display, do the following: a. Right-click on the desktop and, in the shortcut that appears, click Properties . Note: The ATI Catalyst Control Center software can also enable and configure multiple monitors. b. To access the basic multi-monitor configuration settings, click the Settings tab. c. Select the monitor icon identif[...]

  • Page 15

    Display Adapters (Optional Accessories) The following table lists options for connecting displays that are indirectly supported by the connection types available on the graphics card. For best graphics performance and quality, always use native connections, if available, when connecting displays. Adapter Description DVI-to-VGA adapter DVI-to-HDMI D[...]

  • Page 16

    Table 2–1 Display Configurations Display Connections CRT analog display • VGA connection • DVI connection and DVI-I-to-VGA adapter LCD display • VGA connection and VGA cable • DVI-I connection and DVI cable • DVI-I connection and DVI-I-to-VGA adapter • DisplayPort connection and DisplayPort cable • DisplayPort connection and Display[...]

  • Page 17

    Chapter 3 ATI CrossFireX Technology Note: These features are only available for ATI Radeon HD 5500 Series graphics cards with ATI CrossFireX connections. ATI CrossFireX Introduction ATI CrossFireX is a multi-GPU (graphics processing unit) performance gaming platform. It enables two graphics processors installed in a single computer to work together[...]

  • Page 18

    2. Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer. Caution: To avoid possible damage to the motherboard, wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard. 3. Remove the computer cover. If necessary, consul[...]

  • Page 19

    Figure 3–1 Connecting the Power Cables 1 Power supply 2 Existing card 3 New card 8. Fasten the graphics cards securely to the back panel. 9. Make sure the cables are not interfering with anything inside the computer (for example, a cooling fan) and then replace the computer cover. 10. Reconnect any cables you have disconnected and plug in the com[...]

  • Page 20

    Enabling ATI CrossFireX When ATI CrossFireX support is enabled, the best possible GPU combination is selected based on the current hardware configuration. If necessary, you can change the existing ATI CrossFireX configuration using the following procedure. ATI Radeon™ dual-GPU graphics cards are designed based on ATI CrossFireX technology. As a r[...]

  • Page 21

    Chapter 4 Reference The following section offers troubleshooting tips and provides customer care, warranty, and compliance information. System Requirements Hardware Minimum requirements are: • Motherboard with one PCIe ×16 lane graphics slot. • AMD Athlon™ or Intel® Pentium® 4 CPU. • 1 GB RAM. • CD-ROM or DVD-ROM drive for installing s[...]

  • Page 22

    • A 475 watt or better power supply. • For an up-to-date listing of certified power supplies, see ati.amd.com/ certifiedpsu . • Certified system cases with good airflow and cooling are recommended. For list of certified cases, see ati.amd.com/certifiedcases . Using ATI Catalyst Control Center ATI Catalyst Control Center Overview The ATI Catal[...]

  • Page 23

    Table 4–1 ATI Catalyst Control Center Access Routes Access Route Instructions Windows Desktop 1. Right-click anywhere on the desktop. 2. From the shortcut menu that appears, click ATI CATALYST(TM) Control Center . Windows Start Menu 1. Click Start on the Windows task bar. 2. Select All Programs ▷ Catalyst Control Center . Windows Notification A[...]

  • Page 24

    The computer beeps and the boot process stops. Make certain that the graphics card is properly connected to the internal power supply and the motherboard. No display on power up. This may be an SBIOS issue. Replace the old card and then try these possible solutions: 1. Check the motherboard manufacturer's Web site for an SBIOS update. 2. Turn [...]

  • Page 25

    Change Motherboard BIOS Settings Some motherboards may have a system BIOS option to switch between single and dual PCIe slot support. The default setting may be single slot support. Refer to the motherboard’s manual for information to enable dual PCIe slot support. For more information see the ATI CrossFireX Web page at ati.amd.com/ crossfire . U[...]

  • Page 26

    Screen Rotation is Unavailable or Does Not Work Screen rotation is not an available feature on ATI CrossFireX systems. Video Displays Flicker During System Startup This is normal during ATI CrossFireX startup. ATI CrossFireX Disabled After Swapping/Moving Cards If you change the ATI CrossFireX configuration by moving the graphics cards to different[...]

  • Page 27

    The display appears tilted. Consult the HDTV documentation. The CRT display is green. The system is in component output mode. Restart the computer with only the CRT monitor connected. TVs/monitors connected cannot be enabled. If TVs and/or monitors connected using DisplayPort adapters, passive dongles, or active dongles cannot be enabled, visit htt[...]

  • Page 28

    result of the product, whether your product contains a defect, and whether your product is under warranty. • AMD Customer Care is unable to assist with refunds, returns, or exchange- specific inquiries. If resolving the problem being experienced is critical to your decision to keep the product, it is your responsibility to ensure that you know an[...]

  • Page 29

    • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations. Changes or modifications to this unit [...]

  • Page 30

    This product complies with the PCI Express 300W Electromechanical Specification — please refer to the manufacturer for additional information. Other relevant input power data will also be available. Waste Electrical and Electronic Equipment (WEEE) Directive Compliance (European Union) This product was manufactured by Advanced Micro Devices, Inc. [...]

  • Page 31

    KCC Certification Information (Korea) "Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area. BSMI Certification Information (Taiwan) C-Tick (Australia and New Zealand) ACMA — Austral[...]

  • Page 32

    26 Reference ATI Radeon™ HD 5500 Series ©  2009 Advanced Micro Devices, Inc.[...]