Helios X3000 HD manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Helios X3000 HD, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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Unfortunately, only a few customers devote their time to read an instruction of Helios X3000 HD. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Helios X3000 HD should contain:
- informations concerning technical data of Helios X3000 HD
- name of the manufacturer and a year of construction of the Helios X3000 HD item
- rules of operation, control and maintenance of the Helios X3000 HD item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Helios X3000 HD alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Helios X3000 HD, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Helios service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Helios X3000 HD.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the Helios X3000 HD item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    User Manual HELIOS X3000 HD Up scaling Multimedia & DVD Player[...]

  • Page 2

    General Introduction Thank you for purchasing your new HELIOS X3000 Network Media player . The Helios X3000 is built with professional-grade components and st ate-of-the-art features. Unlike your standard DVD player , the X3000 is somewhat of a mini-computer . And like all other computers, you will notice that it t akes some time for this player to[...]

  • Page 3

    T able of content s 1. Safety precautions 2. Before Use What’s-in-the-box checklist Overview of HELIOS X3000 Supported Discs and Formats Precautions 3. Front p anel 4. Front Panel Display 5. Rear Panel 6. Remote Control 7. Prep arations Connecting to a TV Connecting to audio Equipment Connecting to Network Connecting to Wireless Network 8. Before[...]

  • Page 4

    1) Safety Precautions Symbols W arning: key operations and maintenance instruction enclosed with the player Caution: DO NOT open the cover of the player to avoid the risk of f ire or electric shock. Contact a professional for re pair . W arning: Dangerous high voltage inside and risk of electrical shock. CAUTION T o reduce the risk of fire, electri[...]

  • Page 5

    2) Before Use What’ s-in-the-box checklist • One HELIOS X3000 HD Upscaling Multimedia & DVD player • One Remote Control • T wo AA batteries for remote control • One HDMI digital video connection cable • One RCA audio video cable • One Power cable • One Quick S tart Guide Overview of HELIOS X3000 Main features • High Definition[...]

  • Page 6

    F o r m a t W i r e d L A N D V D C D U S B 2 . 0 U S B 1 . 1 M P E G - 1 , M P E G - 2 1 2 M b p s 10Mbp s 4Mbps 10Mbp s 3Mbps DivX,XviD, MPEG4 1.5Mbp s 1.5Mbp s 1.5Mbps 1.5Mbp s 1.5Mbps W M V 9 8 M b p s 8 M b p s 4 M b p s 8 M b p s 3 M b p s * A VI files can only be played when they are interleaved If a non-interleaved file is played, either th[...]

  • Page 7

    NTFS) Precautions Handling the player: When transporting the player Repacking the player in the original p a ckaging is the safest way of transporting the player . T o keep the exterior surface clean Do not use volatile liquids, such as insecticide spray , near the unit. Use a soft cloth lightly moistened with a mild detergent solution. Do not use [...]

  • Page 8

    6. Pause button 7. S t op button 8. Previous button 9. Next button 4) Front p anel Display 1. DVD logo. This logo will show up when a DVD disc is being played. 2. Show playback status: Play / Pause / Repeat 3. V ideo mode display 4. Main information display: show pl ayback elap sed time, player ’s status. 5. When connect to Neolink, this status b[...]

  • Page 9

    10. Subwoofer channel audio output 11. Surround speaker (left and right) audio output s. 12. External antenna connector 13. Power cable slot[...]

  • Page 10

    6) Remote control All the features of the Helios X3000 can be acce ssed with the remote control via two user modes: media player mode- to play DVD/ CD and audio/video files network mode- to browse the Internet and the local area network. Some buttons on the remote control operate differently in media player mode 1. Power On/Off 2. Eject: open or cl[...]

  • Page 11

    7) Prep aration Connecting to a TV / Display Depending on your TV and other equi pment yo u w ish to connect, there are vario us ways you can connect the player to your A V equipment and computer network. Please refer to the manual of your TV , stereo system or other devices where necessary to make the best connections. For better sound reproductio[...]

  • Page 12

    If you wish to use a DVI connection instead of H DMI, you can connect to your TV using a HDMI to DVI converter cable. If using DVI, you will have to connect your sou nd system separately using the sup plied audio cable to connect to your TV Or Y ou can connect the X3000 sound output to your A V receiver using S tereo, 5.1 Surround or digital audio [...]

  • Page 13

    Using the A V cables supplied, insert the yellow cable into the video socket on your TV / Display and player . Insert the white cable into the left channel and the red cable into the right channel audio socket output on the player . Then connected the white (left) and red (right) audio cables to your TV / display . E. S-Video connection If there is[...]

  • Page 14

    Or Y ou can digital audio connection (coaxial / optical) or 5.1 ch annel connection to your A V receiver . Connecting to Audio equipment Connecting your HELIOS X3000 to your audio equipment (amplifier , A V receiver , etc) A. Connecting to a 2 channel audio amplifier Connect the video output of the play er to the video input of your TV system using[...]

  • Page 15

    Connect the video output of the play er to the video input of your TV system using the corresponding cable. Use the fiber optic or coaxial cable to connect th e player output to the A V receiver digital input. C. Connecting to a 5.1 channel amplifier Connect the video output of the play er to the video input of your TV system using the correspondin[...]

  • Page 16

    Network Connection: A. Hard wired connection (LAN) • Connecting to broadband router with built-in switch or HUB Please use Cat.5 cable to connect the player to the switch or HUB. • Direct connection to a computer T o connect directly to another computer y ou will need a cat .5 crossover cable. Using the cross over cable, you can directly the pl[...]

  • Page 17

    10. Connect the network cable to th e LAN RJ45 connector at the back of the H el i os X3 00 0. 11. Click <Setup> on your remote to enter the setup menu, 12. Go to <LAN> to open the LAN settings sub menu. 13. If you r network has a router or a DHCP server, yo u can sim ply select <automat ic> allowing the play er to connect to your[...]

  • Page 18

    • Wireless connection to an Access Point You can connect HELIOS X3000 to your network wirelessly by first clicking <Setup> on your remote control. Once you enter the setup menu, choose <WiFi Setup> to get to the submenu. Once in <wireless> settings, you need to switch the “preferred network” to wireless (the default is wired[...]

  • Page 19

    connection. Set up wireless connection as described abo ve. After reboot, go to the wireless setup and select Connection: Ad-Hoc 8) Before Operation Setup your HELIOS X3000 video mode Before you start to setup the video mode, you need to connect your display devices with the HELIOS X3000 properly (see section 3, connecting to a TV for details) 1. T[...]

  • Page 20

    Setup your HELIOS X3000 Language Before you select a language for the player to use in it’s menus, you must first male sure it’s properly connected to your display equipment. (see section 3, connecting to a TV for details) 1. T urn on the player and your display device, then wait for the player to fully boot up. 2. Click the <Setup> butt [...]

  • Page 21

    video) signal to your TV. A DVI TV can not accept a HDMI signal so therefore the defaul t setting is for the HDMI to output a DVI signal. To enable full HDMI o utput (audio and vi deo), you must first sele ct a HDMI resolution in the above Video mode se tup. Then, clear the “Connect ed to DVI TV” check box. Next, press S ave and resta rt the pl[...]

  • Page 22

    If you have a router/switch with built-in DHCP server or if you hav e a DHCP server computer in the same network, the HELIOS X3000 will automatically detect and configure the network settings. T o check if the network is set properly: 1. Turn on the HELIOS X3000 player 2. Click the “Setup” button on the remote control to enter the setup menu 3.[...]

  • Page 23

    * Y ou can check the “appendix” section for checking the IP address of the computer in the LAN. T o setup wireless connection 1. T urn on the HELIOS X3000 player 2. Click the “Setup” button on the remote control to enter the setup menu 3. Under “Wireless” Î “preferred network”, change to wireless network. 4. Reboot the player . 5. [...]

  • Page 24

    If you have the NeoLink media server software installed on a computer on your network, you can play video, audio and photo content stored on the network. When the HELIOS X3000 is connected to the network it will detect all computers running the NeoLink Server software. All server names of computers running t he NeoLink will be listed on the home pa[...]

  • Page 25

    Setting your system browser The System browser is used to display and navigate around the player’s system menus and settings. You have the option of enabling HD (high definition) mode on your Browser Option. When the browser is in HD mode, more information can be displayed on the screen but text and icons will be smaller. To change the Browser mo[...]

  • Page 26

    T o play media files stored on a disc or USB device. The HELIOS X3000 can play video, audio, and photo media files sto red in DVD/ CD recordable discs, memory cards (via USB card reader), and external USB hard disks (including compatible MP3 players). After inserting your DVD, CD recordable disc or USB device into the player , an icon will appear o[...]

  • Page 27

    browser to select the content you wish to play. The default media that NeoLink makes available to your X3000 is the contents of the My documents folder (My Music, My Videos, My Pictures). Y ou can change the default folder or confi gure what content is available via the NeoLink server by opening NeoLink on your computer and changing the preferences[...]

  • Page 28

    On your NeoLink server preferences, use the “service” section select which online services are made available to the X3000. The Web Bookmark option let s you s hare your web bookmarks from your internet browser with your X3000. T o open a web bookmark, on your X3000 open your NeoLink server and then open the “Online Media” section How to w [...]

  • Page 29

    traffi c information. For example, a boo kmark could be for an RSS weather feed o f your local weather information. A. From the weather website, look for their RSS feed lists. It will me somet hing like http://xml.yourweather .com/rs s B. Add this URL to your bookmarks / F avorites in your web browser . See your web browser help for more informatio[...]

  • Page 30

    your R emote control. Sharing content with other HELIOS users Y ou can share your media li brary with a friend / other HELIOS users o ver a LAN or internet. If you have your friends Ne oLink Server IP address you can add their server to your HELIOS home page. Press “ Add” to add a NeoLink Server and enter a name for your friend’ s server and [...]

  • Page 31

    10) Player Setup Menus The following section describes the various setup options on the X 3000. T o access the setup, press <Setup> on the remote control. When change an option go to <Save> Î <Enter>. Y ou may be as ked to reboot to enable the changes. Or Press <Cancel> to ignore any changes. T o restore all settings to the[...]

  • Page 32

    - Screen saver: select how long after the player is idle to wait before starting the screen save r . Minimum value is 1 minute - System Language: change the language of the player ’s menus – English, French, German, S panish, Italian or Dutch - Encoding language: select the iso encoding language for the player’s operating system to use with d[...]

  • Page 33

    - VCD PCB : T urn PCB on / off. (only applies to VCD discs) - DVD Parental Level : Set the p arental restriction level of the player . Restriction can be set to “Off” or 1 to 8. For example, if you set this to level 3 – PG , the player will not play di scs rated higher than PG without the Parental p assword. - DVD Parental control p ass word:[...]

  • Page 34

    - Connection Now Using: Displays the connection type that the player is currently using to connect to the network. Wired Network or Wire less Network - Preferred: Set the preferred connection method of the player . Wired or wireless. If the preferred connection type is available, the other will be ignored. - A vailable: A list of available wireless[...]

  • Page 35

    - Secondary NTP Server: Set a secondary NTP server - Time Zone: Set the time zone of the player . - Daylight Savings: Enable / disable daylight saving for your location. Firmware Settings: - Firmware V ersion: Displays the current firmware version. - File System V ersion: Displays the file system version - Firmware Up date Link: This is a link to t[...]

  • Page 36

    T roubleshooting Problem Possible cause and solution No Power Ensure AC mains power supply is plugged in properly and the socket is ok. Make sure po wer lead is firmly connected to player . Can not play disc 1. Switch the power on 2. The disc type is not supported by the player or the disc is seriously damaged. Only use discs that can be played by [...]

  • Page 37

    3. If using a the player with a HDMI TV connection, please ensure “Connected to DVI TV” option in player setup is clea red Note: there is no audio output when the player is in any of the following modes: Pause, S tep, Slow motion, FF or FR Can not browse network (wired) 1. Poor connection – check all network connection 2. Switch failure – t[...]

  • Page 38

    Support information If you have any questions about this product, you can submit a support ticket on www .neodig its.com/esupport or you can email us at esupport@neodigit s.com . All questions will be answered within 48 hours (excluding Sa turday , Sunday and public holidays) If you have any suggestions about this product, feel free to cont act us [...]