Hayes Microcomputer Products DIVA T/A manual

DIVA T/A PC Card User’s Guide[...]

Third Edition (March 1998) 206-146-03 DIVA T /A P C Ca r d i s a tr ademark of E icon Technol ogy Corpor at ion. Mi crosoft , W i ndows, and W indows N T are regi ster ed t rademarks of Mi cr osoft C or porati on. CompuS er ve i s a regi stered t rademark of C ompuServe I ncor por ated. Hayes i s a r egist er ed trademar k of Hayes M i crocomputer [...]

Tab le of Cont ents In tro du ction.......................................................................................... 5 What Y ou Will N eed .......................................................................... 6 Orderin g yo ur I SD N Li ne U sin g EZ- IS DN /IOC ................................. 7 Co nn ecting th e Cab les...........[...]

DI VA T/A Firmwa re Sp ecificat ion s .................................................. 86 DI VA T/A Hardw are S pecif icatio ns .................................................. 87 Cu st omer S ervice ............................................................................... 88 Eicon T e c hnology on t he Worl d W ide W eb .................[...]

DIVA T/A PC Ca rd U ser’s Guid e 5 Introduction The DIVA T/A is an ISDN P C CAR D (PCM CIA) mod em available i n S/ T and U int erface versi ons. It pro vides easy an d affordab le hi gh- speed Basi c Rat e Interface (B RI) IS DN c onnection to the Inter net or to your office LAN. With the DI VA T/A, Small Office Home Office (SOHO) u sers and t e[...]

DIVA T/A PC Ca rd U ser’s Guid e 6 What You Will Need To install a nd use of the DI VA T/A , you will nee d the f ollowing: Item Descr ipt ion DIVA T/ A Pa c ka g e DIVA T/ A PC Ca r d DIVA T/ A So f t wa r e DIVA T/ A S/ T o r i n t eg r at e d - NT 1 c a b l e ISD N cab le (RJ45 ) DIVA T/ A Qu i c k S t ar t Gu i de DIVA T/ A Re l e as e No t e[...]

DIVA T/A PC Ca rd U ser’s Guid e 7 Order ing y our ISDN Line Using EZ-ISD N/ IOC (North A merica only ) We highly re commend that you use our toll free ISDN orde ring serv ice to make sur e you ge t the c orr ec t ISDN line the f irst time. Th is servic e is fre e to our c ustomers. Dia l 1-888-800-D IVA. EZ -ISDN / IOC simplifies the orde ring o[...]

DIVA T/A PC Ca rd U ser’s Guid e 8 Connecting the Cables To install the DIVA T/A into your PC: 1 Pu sh t he ISD N S/ T or U cab le (see ② in F igure 1) straight into th e jack o n the card . P ush t he con necto r lock ing tab t oward your ca rd. IS DN U (Int egr at ed NT1 ) C able Plug into ISDN jac k IS DN Cab l e DIV A T / A P C Ca r d Inser[...]

DIVA T/A PC Ca rd U ser’s Guid e 9 After Connecting the Cables Wher e AutoSPID is supported ( chec k with your ISDN se rvice provider) , the DIV A T/A installation is tot ally Plug and Play. Continue at “Wha t’s Next?” on page 10. If your ISDN line does not support AutoSPID, get the f ollowing information from your ISDN ser vice pr ovider b[...]

DIVA T/A PC Ca rd User’ s Gu ide 10 What’s Next? After you have f inished conne cting the ca bles and ga thering the require d information, go to the se ction that corr esponds to your platform and c ontinue the installation. Pla tfo rm What to do Windows 95 Continue on pa ge 11 Windows 95 OSR2 Continue on pa ge 13 Windows NT 4.0 Continue on pa[...]

DIVA T/A PC Ca rd User’ s Gu ide 11 Windows 95 Note : This inst all proce dure is for the original release and Serv ice Pack 1 ( SP1) ve rsion of Windows 95. If you are using Windows 95 Servic e Rele ase 2 (OSR2) , go to page 13. To verify the v ersion installed on your mac hine, go to Control Panel/System Prope rties and selec t the Ge neral tab[...]

DIVA T/A PC Ca rd User’ s Gu ide 12 4 In the Insta ll From Disk window, enter the dr ive letter of your CD drive (or use the Brow se button to locate your CD drive) and click O K. 5 Go to page 20 a nd continue a t the section “I nstalling the DIVA T/A S oftware.”[...]

DIVA T/A PC Ca rd User’ s Gu ide 13 Windows 95 (OSR2) Note : This inst all proce dure is for Windows 95 Servic e Rele ase 2 (OSR2). I f you are using original release or Servic e Pac k 1 (SP1) version of Windows 95, go to “Windows” on page 11. To verify the v ersion installed on your mac hine, go to Control Panel/System Prope rties and selec [...]

DIVA T/A PC Ca rd User’ s Gu ide 14 5 Enter the dr ive letter of your CD drive ( or use the Browse button to locate your CD dr ive) a nd click OK. 6 In the upda te Devic e Drive r Window, c lick Finish. 7 Go to page 20 a nd continue a t the section “I nstalling the DIVA T/A S oftware.”[...]

DIVA T/A PC Ca rd User’ s Gu ide 15 Windows NT 4.0 Note: Before you be gin install ing the DI VA T/A, we suggest that the Remote Ac ce ss Servic e (RAS) , also known as Dial-Up Networking, be installe d with at le ast one mo dem (an y m ode m will do; it is only neede d to install t he D IVA T/A and can later be re move d). 1 Shutdown Windows NT [...]

DIVA T/A PC Ca rd User’ s Gu ide 16 5 Sele ct D on’t d ete ct my mo dem; I will se lec t it fr om a list, the n click Ne xt. Important: Make sure that you sele ct the choic e above and do not let Windows NT choose its own modem drive r. If you let Windows NT select the modem drive r, you will not be able to com mun icate with the DI VA T/A . Yo[...]

DIVA T/A PC Ca rd User’ s Gu ide 17 7 Select the Eicon DI VA T/A, then click Ne xt. 8 Select the a ppropriate COM Port the DIVA T/A is conne cted to. Click Next, then click f inish. 9 Close the Modem Proper ties window. 10 After closing the Modem Proper ties window, you ar e prompte d to configure Dial-Up N etworking, a s the install Modem list h[...]

DIVA T/A PC Ca rd User’ s Gu ide 18 Windows NT 3.51 If you a re going to use the DIVA T/A w ith RAS , RAS must alrea dy be insta lled with a t lea st one mode m (a ny modem will do, it is only nee de d to insta ll the DIV A T /A an d will la ter be re move d). I f th is is the ca se, follow the ste ps below. I f you ar e not going to use RAS, con[...]

DIVA T/A PC Ca rd User’ s Gu ide 19 Windows 3.x/WFW 3.11 Note: If you a re installing the D IVA T/A on a syste m without a CD drive, it is possible to make disk s from the DIVA T/A CD on another mac hine . To cre ate the disks, fo llow the instructio ns in the MAKE DI SK.TXT file loca ted in the W IN16 MA KEDI SK dire cto ry of your DIVA T/A CD[...]

DIVA T/A PC Ca rd User’ s Gu ide 20 Installing the DIV A T/A Softw are Note : there is no Setup Wizar d for D OS or OS/2. If you ar e using DOS or OS/2, go to the section ‘U sing the VT100 Configuration Tool” on page 46. The DIV A T/A S etu p Wizard ins tall s al l neces sary DIVA T/A fi les o n your system. These include: the DI VA T/A on-li[...]

DIVA T/A PC Ca rd User’ s Gu ide 21 3 Cl ick N ext i n th e Set up Wi zard’s “Wel come” s creen. 4 Specify whe re you w ant to install the DIVA T/A sof tware . Click next to install in the default dire ctory (the defa ult directory differs accordi ng t o your platfor m); otherwise, c lick the brow se button and selec t a direc tory, then cl[...]

DIVA T/A PC Ca rd User’ s Gu ide 22 5 Click Fini sh. The softwa re installa tion is complete. You must now configure your DIVA T/A w ith one or more c onfigura tion profiles. Do one of the follo wing: Windows 3.x u sers. I f you ar e using Window’s 3.x, the Windows 3.x Configura tion tool appears. G o to the Section Using the Windows 3.x/WFW 3.[...]

DIVA T/A PC Ca rd User’ s Gu ide 23 6 On the Conf igur atio n Wiz a rd, c lic k Ne xt; f ollow th e Configuration Wiz ard’ s on-scr een instr uctions (if a w orking configura tion is detected, you a re notifie d and allowed to skip th e Wizard). Note: Context sensitive he lp is available on all the Confi guration Wizard’s scre ens. For m ore [...]

DIVA T/A PC Ca rd User’ s Gu ide 24 The Wi zard clo ses an d th e Eicon DIVA Term inal Adap ters progra m appea rs (see “The Eicon DIVA Terminal Ada pters Program” on pa ge 25 for more de tails). The installation under W indows 95/NT is complete a nd your DI VA T/A is ready to use. If you want to configure additional profiles or configure adv[...]

DIVA T/A PC Ca rd User’ s Gu ide 25 The Eicon DIV A T erm inal Ad a pt er s Program Note: This section applies to Windows 95 and NT users only . The Eicon DI VA Ter minal Adapters Progra m provides you with a varie ty of c onvenie nt utilities. To acces s th e Eico n DIVA Term in al Adap ters p rogram , do one of t he follo wing: Click th e ic on[...]

DIVA T/A PC Ca rd User’ s Gu ide 26 Menu Op tions The me nu bar provides you w ith a va riety of shor tcuts a nd utilities. You ca n launch c ommands from drop- down menus or by c licking icons. Displaying Icons on the Toolbar To display icons on the Me nu bar se lect Vie wToolbar (some icons appea r by def ault). The Toolbar pick list displ ays[...]

DIVA T/A PC Ca rd User’ s Gu ide 27 Click or Sele ct To pe rfo rm this Action File De tails Displays a panel t hat cont ai ns detail s about your DI VA T/A. Use it i f you nee d to dete rm ine de tai l s about your confi gur at i on (such as your f i rm ware ve rs ion). Fi l e Del et e De letes the de vi ce currently sele cted. File Im port P [...]

DIVA T/A PC Ca rd User’ s Gu ide 28 Using th e Windows 95/NT Configur ation Tool This section shows you how to use the Windows 95/NT Configura tion Tool to crea te one or more conf iguration profiles. About Configuration Profiles A profile is a set of pa ramete rs that def ine a pa rticular I SDN setup. When you r un the Windows 95/NT Configur at[...]

DIVA T/A PC Ca rd User’ s Gu ide 29 For example, if you w ork mainly at home, and o ccasion ally at t he office , you ca n configure a pr ofile that has your home as the Primar y location and your of fice as the Alter nate loca tion. When you pl ace a ca ll, the DI VA T /A fir st tr ies to c onne c t using the pa ra mete rs spec ified f or your h[...]

DIVA T/A PC Ca rd User’ s Gu ide 30 Configuring Profiles under Windows 95/NT Follow the steps below to conf igure a profile: 1 Do one of the following: Click th e ic on on your task bar ( Windows 95 only). From the windows taskbar c li c k Start , the n sel e ct Progr a m s E i c on DIVA T -A PC Ca rd E i c on DI VA T e r m i na l Adap te rs. [...]

DIVA T/A PC Ca rd User’ s Gu ide 31 4 From the Protocol tab, selec t the ISDN conne ction protocol that you want to use ( it must m atc h the protocol on the r eceiv ing system) . Follow th e gu ideline s be low. Protocol Guidelines: For mo st co nne ctio ns, th e de f ault M ultilink PPP is use d. I f it is not supported, use PPP ( fo r s ingl e[...]

DIVA T/A PC Ca rd User’ s Gu ide 32 5 Sele ct the Prima ry Loc ation tab. Note: The scre en a bove depic ts the North Amer ican ve rsion of the Configuration Tool; if you are using an interna tional version of the softwar e, the sc ree n does not conta in Service Profile ID f ields . Spec ify th e Prima ry Loc ation ’s pa ra mete rs. Par a met [...]

DIVA T/A PC Ca rd User’ s Gu ide 33 Par a met er Description and Value s Tele phone Numb er (1 st Numb er/2 nd Numb er ) Specifie s your ISDN number(s). Note : If you are using a North A meric an version of the DIVA T/A and y our li ne supports AutoSPID, ISDN numbers are automatical l y de t ec t e d. For more information on Aut oSP ID, ref er to[...]

DIVA T/A PC Ca rd User’ s Gu ide 34 7 Select the Adva nce d tab. Configure the pa rame ters. Note: The scre en de picts the North Ame rica n Configuration Tool; if you are ha ve a n Interna tional software ver sion, the screen doesn ’t contai n “DOV” and “AutoS PID S e ttings” fie lds . Par a met er Description and Value s BACP/BOD (Ban[...]

DIVA T/A PC Ca rd User’ s Gu ide 35 Paramet er Descri ption ISDN Cost Reducti on Timers Note : Only appli c able i f y our ISDN connec ti on pro tocol is Multilink PPP. Note : You mus t activate BA CP/B OD b efore setting the timers. Set these timers if your ISDN Service Provider charg es one r ate for th e first in terval of time on- line (a fi [...]

DIVA T/A PC Ca rd User’ s Gu ide 36 Paramet er Descri ption Auto SPID Setting s Not e: Availabl e on North Ameri c an m ode ls only. Select th e location to w hich the A utoS PID settin gs w ill be sav ed on po wer u p. For more informa t ion on AutoSPID, refer t o page 76. 8 Click OK or Apply to save the se lections made in ste ps 1-7. The Profi[...]

DIVA T/A PC Ca rd User’ s Gu ide 37 Using the W indo ws 3.x/W FW 3.11 Configuration T ool The DIV A T/A Windows Configura tion Tool allows you to vi ew the DIVA T/A ve rsion and f irmware proper ties, download update d versions of the firmwar e, and c onfigure dialing and communication info rmati on. Verifying Firmware This section desc ribes how[...]

DIVA T/A PC Ca rd User’ s Gu ide 38 2 The Car d Properties sc ree n opens. U se the sc ree n to: Download upda ted firmwa re, or Change your r egional firmwa re To download update d firmwar e, go to the sec tion “Updating the DIVA T/A Firmwar e” on pa ge 53 of this guide. To change your re gional firmwa re, f ollow the steps below: a) Select [...]

DIVA T/A PC Ca rd User’ s Gu ide 39 For example, if you w ork mainly at home, and o ccasion ally at t he office , you ca n configure a pr ofile that has your home as the Primar y location and your of fice as the Alter nate loca tion. When you pl ace a ca ll, the DI VA T /A fir st tr ies to c onne c t using the pa ra mete rs spec ified f or your h[...]

DIVA T/A PC Ca rd User’ s Gu ide 40 3 The Profile Configura tion Tool appear s: Note: The scree n above de picts the North Americ an version of the configuration tool; if you are using an international version of the so ftware, the sc ree n doe s not c ontain Se rv ice Profile ID fields. Configure the f ollowing paramete rs: Paramet er Descri pti[...]

DIVA T/A PC Ca rd User’ s Gu ide 41 Paramet er Descri ption Connect using t hi s protocol Speci fi es the ISDN connect ion prot oc ol you want to use (it m ust ma t ch t he protoc ol on th e receiving s ystem) . For mo st conn ections, th e default M ultilink P PP should be used. If t he de fa ult i s not supported, PPP for si ngl e B-c ha nne l [...]

DIVA T/A PC Ca rd User’ s Gu ide 42 Paramet er Descri ption Enable 2 nd Number Per mits the D IVA T/A to us e 2 nd Numbe r informat i on. If your ISDN provider assigns you two different num bers, sele c t E na ble 2 nd Numb e r . Ser vi c e Pr of i l e I D (SPID) (1 st /2 nd Numb e r ) Nort h A merica only Specifie s your SPID Number(s). The ISDN[...]

DIVA T/A PC Ca rd User’ s Gu ide 43 6 In the Adva nced w indow, configure the adva nce d para meters. Use t he tab le bel ow as a gui deli ne. Note: The above sc reen de picts the North Americ an software; if you are using an I nternational version of the software, the “DOV” and “AutoSPID Se ttings” fields do not appear. Paramet er Descri[...]

DIVA T/A PC Ca rd User’ s Gu ide 44 Paramet er Descri ption ISDN Cost Reducti on Timers Note : Only appli c able i f y our ISDN connec ti on pro tocol is Multilink PPP. Note : You must acti vat e BA CP /B OD before setting the timer s. Set these timers if your ISDN Service Provider charg es one r ate for th e first in terval of time on- line (a f[...]

DIVA T/A PC Ca rd User’ s Gu ide 45 Paramet er Descri ption Auto SPID Setting s Not e: Availabl e on North Ameri c an m ode ls only. Select th e location to w hich the A utoS PID settin gs w ill be sav ed on po wer u p. For more informa t ion on AutoSPID, refer t o page 76. 7 Click OK to close the A dvance d window. 8 Click OK to close the Prof i[...]

DIVA T/A PC Ca rd User’ s Gu ide 46 Using the VT100 C onf igura tion T ool This section desc ribes how to use the VT100 Configura tion Tool to configure your DIV A T/A under D OS and OS/2. The VT100 Configuration Tool is incorporated in the DI VA T/A firmwa re. I t lets you configure basic I SDN-spe cific pa rame ters. Note: When using DOS, mak e[...]

DIVA T/A PC Ca rd User’ s Gu ide 47 Navigating in the VT100 Configuration Tool Screen The following table de scr ibes the func tion keys that let you navigate the VT100-Configura tion-Tool scre en: Key Func tion Up arrow Moves the cursor to the pre vious fie l d. Down arrow Moves the cursor to the ne xt fi e ld. Right arrow Displays the sub-menu [...]

DIVA T/A PC Ca rd User’ s Gu ide 48 5 In the Protocols f ield of the Ma in Menu, spec ify the B-c hannel protocol you wa nt to use (note: the protoc ol must match the prot ocol on t he receiv ing s yst em). F or m ost c onnec tions, the de fa ult Multilin k PPP s hould be use d. If the defa ult is not supported, PPP f or sin gle B-c h an ne l c o[...]

DIVA T/A PC Ca rd User’ s Gu ide 49 The following par ameter s must be configure d for the Primary and optionally, the Alterna te location: Paramet er Descri ption Switch Type Speci fi es the ISDN switch type used by your ISDN s ervic e provide r. No rth A merica firmw are: For most locat i ons, Auto-de te c t should be used. If the ISDN Switch T[...]

DIVA T/A PC Ca rd User’ s Gu ide 50 Paramet er Descri ption Non -Initializin g S etting this parameter to Yes ex plicitly dis ables S PID initialization and instr ucts the DI VA T/A to s tart up in N on- Initializin g Terminal mod e. For mo re infor mation on N on-I nitializing Termin al mode, refe r t o page 77. 7 After completing the ISDN par a[...]

DIVA T/A PC Ca rd User’ s Gu ide 51 Paramet er Descri ption BACP/BOD Note: Only appli cabl e if y our ISDN conn ection pr otocol is Multilink PPP. Activates the D IVA T/A’s automatic traff ic monitor for multilin k PPP Connec t i ons. When activ ated, this f unction mo nitors the sen d-and- receive traf fic volu me, and op ens or closes your se[...]

DIVA T/A PC Ca rd User’ s Gu ide 52 Paramet er Descri ption ISDN Cost Reducti on Timers (Continued) Billing In terval: S pecifies the increments your Service Provide r uses to bi ll subsequent usage of your ISDN line (usage after the in itial Billing I nterval exp ires). For example i f your provide r c harge s $Y per minute fo r each minu te fol[...]

DIVA T/A PC Ca rd User’ s Gu ide 53 Updatin g the DI V A T/A Fi rmw are This section contains the pr ocedur es you should follow to load new firm ware. Updating the DIVA T/A Firmware (Windows NT and 95) War ning : You may lose your configur ation when you downloa d new firmwar e. Save your curr ent profile c onfigura tions. To do this, open the E[...]

DIVA T/A PC Ca rd User’ s Gu ide 54 Updating the DIVA T/A Firmware (Windows 3.x/WFW 3.11) Warning: When updating your DIVA T/A firmware, the curre nt profile con figuration s may ge t eras ed. W rite down y our se ttings, which can be v iewed with the Windows Configurat ion tool. From the displayed information, rec ord your ISD N parameter value [...]

DIVA T/A PC Ca rd User’ s Gu ide 55 Updating or Changing the Regional DIVA T/A Firmware (DOS, and OS/2) Warning: When updating your DIVA T/A firmware, the curre nt profile con figuration s may ge t eras ed. W rite down y our se ttings, which can be v iewed with t he AT comm and AT&V or AT @MENU, using any terminal em ulation program. From the[...]

DIVA T/A PC Ca rd User’ s Gu ide 56 Updating the DIVA T/A INF file (Windows 95/Windows NT 4.0) Follow the steps below to update the DIVA T/A INF file: 1 From the Windows Taskba r, click Star t. Select Find. Select Files. 2 Click Browse, a nd selec t the WindowsINF dire ctory. 3 Click Advance d. 4 Enter "Eicon DI VA T/A" in the "Co[...]

DIVA T/A PC Ca rd User’ s Gu ide 57 Updating the DIVA T/A INF file (Windows 3. x /Windows NT 3.51) Note: This sec tion only applies if you are using RAS. Follow the steps below to update the DIVA T/A INF file: 1 Open a ny text editor. 2 Open the file MODE M.INF found in the W indows/System director y. 3 Remov e a ll sec tions r e lating to the D [...]

DIVA T/A PC Ca rd User’ s Gu ide 58 Using the D IV A T/A Once you have installed a nd configur ed DIV A T/A, you ca n dial into your offic e LAN or access t he Int ernet. Before at temp ti ng th is, make sure tha t your PC i s equippe d with remote- access cli ent s oftw are such as Dial-U p Networking, Shiva PPP c lie nt, or Mic r oso ft RA S c [...]

DIVA T/A PC Ca rd User’ s Gu ide 59 Secure ID Conn ectivity If you wa nt to use Secur e ID, you must use the V.120 protocol. To enable Secure ID c onnec tivity (Windows 95 and Windows N T 4.0 only): 1 From the Dial-Up Ne tworking group, right-c lick the conne ction on which you wa nt to impl eme nt Secure ID, and se lect Properties. 2 Under the ?[...]

DIVA T/A PC Ca rd User’ s Gu ide 60 Dialing w it h Multilink PP P Whe n you esta blish a Multilink PPP c onnection, each B -chann el connec ts to a re mote-direc tory number . In some ISDN im plem ent atio ns each B-chan nel c onnects to a unique number. I f this is the cas e, ent er bot h num bers an d separat e th em wit h t he charact er “~ [...]

DIVA T/A PC Ca rd User’ s Gu ide 61 Esta b lishing a Conne ction Go to the sec tion that corre sponds to your platfor m and follow the proce dure. Windows 95 1 Double-c lick the Dial-U p Networking icon. 2 Double-c lick Make New Conne ction. The Make New Connection Wiza rd opens: Sel ect t he Eico n DIVA T/ A P C Card from t he Select a mode m fi[...]

DIVA T/A PC Ca rd User’ s Gu ide 62 5 Enter your use r na me and pa ssword, and c lick Connect. 6 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your Ser ver Type a nd TCP/IP settings with and alter them as re quired. Windows NT 4.0 1 In the Dia l-Up Ne[...]

DIVA T/A PC Ca rd User’ s Gu ide 63 3 The Phonebook Entry Wiz ard ope ns. Click Next. 4 Ch eck each app li cable s tat ement , th en cli ck Nex t. 5 Enter the phone number you wa nt to call, then click Ne xt.[...]

DIVA T/A PC Ca rd User’ s Gu ide 64 6 Click Fini sh. 7 Click D ia l. 8 Enter your use r na me and pa ssword, then c lick OK. 9 If you su c ce ssfully establish the conne ction, you ca n communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings an d alter them a s require d.[...]

DIVA T/A PC Ca rd User’ s Gu ide 65 Windows NT 3.51 Note: The follow ing ex ample assume s you are using RAS. 1 In t he Rem ote Acces s S ervice g r oup, double- click Remote Access . 2 Click Add. 3 Enter the na me and phone number you wa nt to call, then click OK.[...]

DIVA T/A PC Ca rd User’ s Gu ide 66 4 Click D ia l. 5 Enter your use r na me and pa ssword, then c lick OK. 6 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alter them a s require d.[...]

DIVA T/A PC Ca rd User’ s Gu ide 67 Windows 3.x The following exa mple assume s you are using the SHIVA PPP protocol stac k. Note: If your workstation is configured as a Windows for Work groups Remote Ac ce ss Servic e (RAS) client, you must c onfigure the V.120 rate adaption protocol on both the DIVA T/A workstation and on t he remote de vice (R[...]

DIVA T/A PC Ca rd User’ s Gu ide 68 4 Select the Tools menu, a nd choose Port Setup. Selec t the DIVA T/A a s the mode m, the n clic k O K. 5 Click Options.[...]

DIVA T/A PC Ca rd User’ s Gu ide 69 6 Ensure that I PX and/or IP are ena bled, then click O K. 7 Click Connect. 8 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alter them a s require d.[...]

DIVA T/A PC Ca rd User’ s Gu ide 70 DOS 1 Ensur e tha t the ShivaRe mote c onn ec tion sof twa re (or similar ) is installed on your computer . 2 Ente r the fo llowing comma nd: C:SHIVACONNECT 3 From the Tools menu, choose Port Setup and se lect the COM port. 4 Select Modems. Enter “ Eicon DI VA T/A PC Card” in the Modem Na me f ield and se[...]

DIVA T/A PC Ca rd User’ s Gu ide 71 7 Enter your use r na me, passwor d, and the phone number you want to dial, then click Connec t. 8 If you suc cessf ully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alter them a s require d.[...]

DIVA T/A PC Ca rd User’ s Gu ide 72 OS/2 1 Double-c lick Programs, then double -click I nterne t Modems. 2 Double-c lick Dial Other Interne t Providers. 3 Click Add Entry.[...]

DIVA T/A PC Ca rd User’ s Gu ide 73 4 Enter your Login I D, Password, a nd the Phone Number you want to dial. 5 Click Connect Info, then enter your Domain Na me serve r, your Host Name , and your Ser ver Na me. 6 Click Modem Info. Selec t a Modem fr om the drop-dow n list, then sele ct the COM port a ssigned to the DIV A T/A PC Card.[...]

DIVA T/A PC Ca rd User’ s Gu ide 74 7 Cl ick D ial t o pl ace your ca ll. 8 If you su c ce ssfully establish the conne ction, you can communicate w ith the remote host. If you do not establish the connec tion, ver ify your c onfigura tion and TCP/IP settings, an d alter them a s require d.[...]

DIVA T/A PC Ca rd User’ s Gu ide 75 Connecti ng to the Wor ld Wide Web To connec t to the World W ide We b, follow the instructions in the section “E stablishing a Connection” on page 75; when the pr oce dure instructs you to enter a dial-up number , enter the number of your Intern et S ervice P rovi der (ISP ). Once you are su cc essfully c [...]

DIVA T/A PC Ca rd User’ s Gu ide 76 A utom ated SPID Select ion (AutoSPID) (North America only) AutoSPID is a new Na tional ISDN protocol f eature that ena bles the DIVA T/A to downloa d a list of Service Profile I dentifiers ( SP ID s), Direc tory Number ( DN) a nd Call Type (CT) information from the ISDN line. It a lso ena ble s the D IV A T/A [...]

DIVA T/A PC Ca rd User’ s Gu ide 77 Non-Init ializ ing T er mina l M ode (North America only) Non- In itializ ing Te rmin al ( NIT ) mod e is a ne w ISD N pr otoc ol fe atu re that enable s the DIV A T/A to opera te without SP ID s. You can use NIT only if your I SDN provider suppor ts it. To c onf igure the DI VA T /A f or N on- Initia lizin g T[...]

DIVA T/A PC Ca rd User’ s Gu ide 78 App endix A: ISD N Line T er mina tion Thi s sect ion appl ies t o S/ T in terface us ers in Aust rali a and Nort h Americ a, a nd provides instruc tions to help set up termination scenari os. Termi nati on requ iremen ts v ary accordi ng t o: t he num ber of devi ces con nected to t he ext ernal N T1; and t he[...]

DIVA T/A PC Ca rd User’ s Gu ide 79 Multiple IS DN Devices If th e external NT1 i s con nected to more than one ISDN de vice, follow the proc edure s below. 75 met ers or more If the c onnec tion spans 75 meters ( 250 fee t) or more , connec t the 100- ohm term inat ing resis tor i ncl uded wi th the S /T i nterface cab le. S et t he other ISDN d[...]

DIVA T/A PC Ca rd User’ s Gu ide 80 App endix B : T roubleshooting the DI V A T/A This section provides trouble shooting information to help you solve problems that may a rise while using the DI VA T/A. When isolating proble ms, consider the following questions: Were any ch anges recentl y mad e to t he con figu ratio n or s etup th at may affect[...]

DIVA T/A PC Ca rd User’ s Gu ide 81 LED Status Indicator s on the D IVA T/A The DIV A T/A has two LEDs ( D and B). W hen conside red togethe r, these LEDs pr ovide you with information about the status of your ISDN conne ction. The LEDs c an be in one of four sta tes: Off, O n (constant glow) , Flashing, Inte rmittent Flashing ( stays on longe r [...]

DIVA T/A PC Ca rd User’ s Gu ide 82 Co mmo n Pro b lems Listed below a re possible solutions to problems you may e ncounter : Card Services does not recognize your DIVA T/A. If PC Card Service s does not re cognize your DIVA T/A, chec k for a mem ory con flict . Card Servi ces so ftware requi res a 4K -memo ry window to rea d the Card I nformatio[...]

DIVA T/A PC Ca rd User’ s Gu ide 83 Your computer locks up. You may have remove d the DIV A T/A from the PC Card slot while a communications progr am was r unning. Close all communications progra ms before attempting to insert or re move the DI VA T/A. Card not detected in Windows 95 or Windows NT. After selec ting Eicon DIVA T/A in Modems, type [...]

DIVA T/A PC Ca rd User’ s Gu ide 84 Dumpi ng th e DIVA T /A M e mory Should a fatal er ror oc cur w hile the DIVA T/A is being used, you will need t o capt ure a mem ory d ump of th e card. The fo ll owin g event s are symptoma tic of a fa tal e rr or: all connec tions are dropped D-c hannel a nd B-channe l LED status indicators a re f lashing al[...]

DIVA T/A PC Ca rd User’ s Gu ide 85 5 Press Enter. Y our system should respond w ith the prompt (>>). If the pr ompt does not appea r, exit your te rminal emulation progra m and re start fr om step 2. Note: Do not t ype AT at the >> prompt. 6 At the prompt (>>), ente r the following command: $Dump <Enter> Note This comm an[...]

DIVA T/A PC Ca rd User’ s Gu ide 86 DIV A T/A Firmw are Specifications Softwar e Featu re Supp orted on th e DIVA T/A WAN Protocols PPP (Poi n t - t o - Poi nt Pro t o c o l ) ISDN (Q .921/ Q.931: NI-1, AT& T 5E SS Custom, E uro-ISDN, TPH1962/TS-013, and INS-Net64) V.120 Rate Adapt ion V.110 Rate Adapt ion Async-to-Sync Conversion Sing le- an[...]

DIVA T/A PC Ca rd User’ s Gu ide 87 DIV A T/A Har dw are Specifications Ha rd w are F e ature Sup p o rted o n the D IV A T/ A ISDN Interface 1 RJ45 I SDN U or I SDN S/ T B RI Bus Type PCMCIA Type II Non -Vo latile Config uration 4 Kbyte non-volatile memory for storing configura t ion profi l es. Environme nt al Re quire m e nts Oper ating Temper[...]

DIVA T/A PC Ca rd User’ s Gu ide 88 Custom er Ser vice To obtain technica l support, contac t either Eicon Te chnology or your Eicon Technology supplier, de pending on your loca tion. From some regions, you c an sa ve time and long-dista nce cha rge s by faxing Eic on Technology a descr iption of your situation. Customer Services personne l will [...]

DIVA T/A PC Ca rd User’ s Gu ide 89 Inter nat ional Reg ulat or y Inf orm ation a nd C ondit ions of Use Re gul ato ry In forma tio n for th e U ni ted State s: FCC Warn in g Declaration of Conformity We: Ei con T echnology I nc. 2155 Chenaul t Dri ve Suite 50 3 Car r ol lt on, Texas US A 75006 1-800-80- EIC ON (972) 417- 5500 Declar e under our [...]

DIVA T/A PC Ca rd User’ s Gu ide 90 An F C C compli ant t elephone cord and m odul ar plug i s provi ded wit h this equi pment, designed t o be connected to t he tel e phone net work or pr emises w i ring us ing a compati ble modular j ack which i s Pa r t 68 compl i ant. Thi s equi pment cannot be used on tel ephone company-provi ded coin ser vi[...]

DIVA T/A PC Ca rd User’ s Gu ide 91 Le pr és ent appareil numéri que n’ ém et pas de brui t s radi oél ectri ques dépassant les l imit es appli cabl es aux apparei ls numér i ques de la cl asse B pr es cr ite s dans l e Règlem ent sur l e bro uilla ge rad ioé lec triqu e é dic té p ar le min istèr e d es Co mm un ica tion s du Can ad[...]

DIVA T/A PC Ca rd User’ s Gu ide 92 Limited W arra nty Ei con T echnology C or por ati on w ar rants t o the ori ginal pur chaser of t his E icon Technol ogy Pr oduct that i t i s t o be in good wor ki ng order f or a per iod of f i ve (5) year s f rom the dat e of purchase f r om Eicon T echnology or an aut horized E icon T echnol ogy dealer. Sh[...]

Product C omm ent Form DIVA T /A P C Ca rd User ’s Gu ide 206-146-03 We va lue your c omments. Please use the tables below to r ate this product. Name Title Company Address DIVA T/A PC Card Packaging Poor ➀➁➂➃➄➅➆➇➈➉ Excellent Config urat ion D ifficult ➀➁➂➃➄➅➆➇➈➉ Easy Perform ance Poor ➀➁➂➃➄➅➆[...]