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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Guardian CIT-40, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Guardian CIT-40 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Guardian CIT-40. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Guardian CIT-40 should contain:
- informations concerning technical data of Guardian CIT-40
- name of the manufacturer and a year of construction of the Guardian CIT-40 item
- rules of operation, control and maintenance of the Guardian CIT-40 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Guardian CIT-40 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Guardian CIT-40, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Guardian service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Guardian CIT-40.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Guardian CIT-40 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
7552 - 10th Street N.E. Cal gary, Alberta, Canada T2E 8W1 Ph: 403.258.3100 email:info@guardiantel ecom.com www.guardiantel ecom.com Industrial Communications Worldwide Correctional Institute T elephone Model CIT-40 Installation & Operation P005687 Rev. B 0 41122 3/8/ 2007 8:58 AM[...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 2 Table of Contents Package Contents .................................................................................2 Overview ...............................................................................................3 Features ................................................[...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 3 Overview CIT-40 Correctional Institute Telephone The CIT-40 is a rugged telephone designed to provide safe and reliable communication in locat ions prone to abuse and vandalism. Features Enclosure and Faceplate • 16 AWG steel, zinc dichromate plated and powder coated, faceplate [...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 4 Figure 1 - Features Figure 2 - Dimensions ARMOURED CORD METAL KEYPA D HEARING AID C OMPATIBLE EARPIECE HOOK SWITCH SEALED MAGNET IC RE ED TAMPER RE SISTANT SCREWS HIGH IMPACT ABS HANDSET C/W AND GLUED ENDCAPS 9.0" [229mm] 5.0" [127mm] 2.1" [54mm][...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 5 Figure 3 - Mounting Figure 4 - Electrical Connections 1.7" [42mm] 1.7" [42mm] 1.7" [42mm] 1.7" [42mm] 1.5" [38mm] 1.5" [38mm] TONE/ PULSE HK SW HANDSET S/N:__________ __ PHONE LINE Guardian Te lecom Inc. Calgary, Canada RIN- GER FRO M HA NDSET FROM VO[...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 6 Installing the CIT-40 • If Pulse dialing is required refer to the section on Setting Dialing Mode. • Follow all appropriate electrical codes and use only approved electrical fittings for the installation. See: Setting Dialing Mode • Choose a wall location that is free of obs[...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 7 Setting Dialing Mode The CIT-40 is shipped from the factory set for DTMF (Tone) dialing mode. If loop disconnect (Pulse) dialing is re quired proceed as follows. See: Figure 4 - Electrical Connections • Carefully remove the front cover assembly and separate from the housing by d[...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 8 Engineering Specifications E LECTRICAL P ERFORMANCE A UDIBLE R ANGE F REQUENCY R ESPONSE 300 – 3400 H Z D IALING M ETHOD DTMF OR 40/60 P ULSE AT 10 PPS T RANSMIT O BJECTIVE L OUDNESS R ATING (TOLR) -40 +/ - 3 dB R ECEIVE O BJECTIVE L OUDNESS R ATING (ROLR) T YPICAL 47 +/- 3 dB S[...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 9 Warranty Guardian Telecom warrants your product to be free of defects in material and workmanship for a period of one year. Guardian Telecom will repair or replace any defective unit that is under warranty free of charge. This warranty is null and void if any non-authorized modifi[...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 10 Guardian Product Return Guardian products have been qu ality tested an d are in full working order when shippe d from the factory, given the rugged nature of these product s shipping is not expected to damage a unit. In the unlikely event of a malfunction, G uardian follows the t[...]
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Guardian Telecom Inc. Installation and Operation Model CIT-40 Page 11 Notes: Model No. Part No. Serial No. Date of Purchase[...]
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Guardian Telecom Inc. 7552 - 10th Street N.E. Calgary, Alberta, Canada T2E 8W1 Toll-free 1-800-363-8010 Ph. (403) 258-3100 Fax. (403) 253-4967 www.guardiantelecom.com E-mail: sales@guardiantelecom.com Industrial Communications Worldwide © Guardian Telecom Inc. 20 04[...]