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Grandstream Networks HandyTone-496 manual

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Table of contents for the manual

  • Page 1

    User Manual HandyTone-496 Analog Telephone Adaptor For SW Release Version 1.0.3.18 Grandstream Networks, Inc . www.grandstream.com[...]

  • Page 2

    HandyTone-496 User Manual Grandstream Net works, Inc. Table of Contents 1 WELCOME ..................................................................................................................... 4 2 INSTALLATION ............................................................................................................ 5 3 WHAT IS INCLUDED IN [...]

  • Page 3

    HandyTone-496 User Manual Grandstream Net works, Inc. 8 RESTORE FACTORY DEFAULT SETTING .......................................................... 35 9 GLOSSARY OF TERMS ............................................................................................. 36 3[...]

  • Page 4

    HandyTone-496 User Manual Grandstream Net works, Inc. 1 Welcome Congratulations on becoming an owner of HandyTone -496. You made an excellent choice and w e hope you enjoy all of its capabilities. Grandstream's HandyTone-496 is an a ll-in-one VoIP integrated acce ss device that features superb audio quality, rich functionalities, high level of[...]

  • Page 5

    HandyTone-496 User Manual Grandstream Net works, Inc. 2 Installation HandyTone-496 Analog Telephone Adaptor is an all-in- one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-496 VoIP functionalities are av ailable via regular analog telephones. The following photo illustrates the appearance[...]

  • Page 6

    HandyTone-496 User Manual Grandstream Net works, Inc. HandyTone-496 has two FXS ports. The PHONE1 por t next to the LAN is FXS port 1 and the PHONE2 on the side of the HandyTone-496 is FXS port 2. Each FXS port can have a separate SIP account. This is a key feature of HandyTone- 496. Both ports can make calls concurrently. Following are the steps t[...]

  • Page 7

    HandyTone-496 User Manual Grandstream Net works, Inc. 3 What is Included in the Package The HandyTone-496 package contains: 1) One HandyTone-496 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-496 is compliant with various safety standards including FCC/CE and C-tick. Its power adaptor is compliant with UL [...]

  • Page 8

    HandyTone-496 User Manual Grandstream Net works, Inc. 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Built-in router, NAT, Gateway and DMZ port forwarding • Device bridge mode support • Supports dual SIP accounts[...]

  • Page 9

    HandyTone-496 User Manual Grandstream Networks, Inc . 9 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-496. Model HandyTone-496 LAN interface 1xRJ45 10Base-T WAN interface 1xRJ45 10Base-T FXS telephone port 2xFXS Button 1 LED Green and red color Universal Switching Power Adaptor Input: 100-240VAC 50-60 Hz [...]

  • Page 10

    HandyTone-496 User Manual Grandstream Networks, Inc . 10 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-496 stores a voice prompt menu (Interactiv e Voice Response or IVR) for quick browsing and simple configuration. Currently, the voice pr ompt menu and the LED button are designed for FXS port 1 only. To enter this voice prompt me[...]

  • Page 11

    HandyTone-496 User Manual Grandstream Networks, Inc . 11 • Once the button is pressed, it enters the voice pr ompt main menu. If the button is pressed again, while it is already in the voice prompt menu, it jumps to “Direct IP Call” option and a dial tone is prompted • “*” shifts down to the next menu option • “#” returns to the m[...]

  • Page 12

    HandyTone-496 User Manual Grandstream Networks, Inc . 12 To make a direct IP call, first pick up the anal og phone or turn on the sp eakerphone on the analog phone, then access the voice menu prom pt by dial “***” or press the button on the HandyTone-496, and dials “47” to access the direct IP call menu. User will hear a voice prom pt “Di[...]

  • Page 13

    HandyTone-496 User Manual Grandstream Networks, Inc . 13 A can hold on to the phone and wait for one of the three following behaviors: • A quick confirmation tone (temporarily using the call waitin g indica tion tone) followed by a dial tone. This indicates th e transfer is successful (trans feree has received a 200 OK from transfer target). At t[...]

  • Page 14

    HandyTone-496 User Manual Grandstream Networks, Inc . 14 5.3 Call Features Following table shows the call features of HandyTone-496. Key Call Features *23 3-way conference *87 Blind Transfer *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *67 Block Caller ID (per call) *82 Send Caller ID (per call) *50 D[...]

  • Page 15

    HandyTone-496 User Manual Grandstream Networks, Inc . 15 provider does not support T.38, pass-through mode may be used. To send or receive faxes in fax pass through mode, user is recommended to select a ll the Preferred Codecs to be PCMU/PCMA. 5.5 LED Light Pattern Indication Following tables show the LED light pattern indication. The LED shows PHO[...]

  • Page 16

    HandyTone-496 User Manual Grandstream Networks, Inc . 16 6 Configuration Guide 6.1 Configuring HandyTone-496 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-496 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu op tion 01 to enable Ha ndyTone-496 to use STATIC IP m ode,[...]

  • Page 17

    HandyTone-496 User Manual Grandstream Networks, Inc . 17 option by accessing the configuration via LAN por t. With the WAN side HTTP access enabled, then get the WAN IP address of the HandyT one-496 through section 5.1 with menu option 02. The HandyTone-496’s Web Configuration page can be accessed by the following URI via WAN port: http://HandyTo[...]

  • Page 18

    HandyTone-496 User Manual Grandstream Networks, Inc . 18 STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 End User Password: (purposely not displayed fo r security protection) IP Address: dynamically assigned via DHCP (default) or PPPoE (will attempt PPPoE if DHCP fails and following is non-blank) PPPoE account ID: PPPoE password: PPPoE[...]

  • Page 19

    HandyTone-496 User Manual Grandstream Networks, Inc . 19 WAN port 0 LAN IP LAN port 0 Protocol UDP On ly WAN port 0 LAN IP LAN port 0 Protocol UDP On ly WAN port 0 LAN IP LAN port 0 Protocol UDP On ly WAN port 0 LAN IP LAN port 0 Protocol UDP On ly W A N p o r t 0 L A N I P L A N p o r t 0 Protocol UDP On l y U pdate C anc el R eboot All Rights Res[...]

  • Page 20

    HandyTone-496 User Manual Grandstream Networks, Inc . 20 DHCP IP Lease Time: Value is set in units of hours. Defau lt value is 120hr (5 Days.) The time IP address are assigned to the LAN clients DMZ IP: Forward all WAN IP traffic to a specific IP address if no matching port is used by HandyTone-496 itself or in the defined port forwarding. Port For[...]

  • Page 21

    HandyTone-496 User Manual Grandstream Networks, Inc . 21 System Up Time This field indicates how long the devi ce has been up since the last reboot. Registered This field indicates whether the device is registered to the SIP server. PPPoE Link Up This field shows whether the PPPo E connection is enabled or not. Detected NAT Type This field shows wh[...]

  • Page 22

    HandyTone-496 User Manual Grandstream Networks, Inc . 22 Layer 3 QoS: 48 (Diff-Serv or Precedence value) Layer 2 QoS: 802.1Q/ VLAN Tag 0 802. 1p priority val ue 0 (0-7 ) STUN server is : s tun.m y c om pany .c om (URI or IP:port) keep-alive interval: 20 (in second s, default 20 seconds) Use NAT IP: (used in SIP/SDP message if specified) F irmware U[...]

  • Page 23

    HandyTone-496 User Manual Grandstream Networks, Inc . 23 Two FXS SIP accounts each has its own configuration page. Their configurations are identical. The following is a screen shot of FXS Port 1 Account settings. Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 SIP Server: s i p.m y c om om pany . c (e.[...]

  • Page 24

    HandyTone-496 User Manual Grandstream Networks, Inc . 24 choice 2: c ur r ent s etting i s " P C M A " choice 3: c ur r ent s etting i s " G723" choice 4: c ur r ent s etting i s " G729" choice 5: c ur r ent s etting i s " G726-32" choice 6: c ur r ent s etting i s " iLB C " Voice Frames per T X : 2[...]

  • Page 25

    HandyTone-496 User Manual Grandstream Networks, Inc . 25 No Key Entry timeout Default is 4 seconds. NAT Traversal This parameter defines whether the HandyTone ATA NAT tr aversal mechanism will be activ ated or not. If activated (by choosing “Yes”) and a STUN server is also specified, then the HandyTone ATA will behave according to the STUN clie[...]

  • Page 26

    HandyTone-496 User Manual Grandstream Networks, Inc . 26 Caller ID Scheme • Bellcore (North America) • CID-Canada • DTMF-Brazil • DTMF (Denmark) • ETSI-DTMF (Finland, Sweden) • ETSI-FSK (France, Germany, Norway, Taiwan, UK-CCA) Onhook Voltage Select the onhook voltage to su it different area or PBX. Polarity Reversal Default is No. If s[...]

  • Page 27

    HandyTone-496 User Manual Grandstream Networks, Inc . 27 Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: • product model/version on boot up (INFO level) • NAT related info (INFO level) • sent or received SIP message[...]

  • Page 28

    HandyTone-496 User Manual Grandstream Networks, Inc . 28 Authenticate ID SIP service subscriber’s Authenticate ID. Can be identical to or different from SIP User ID. Authenticate Password SIP service subscrib er’s account password Name SIP service subscriber’s name which will be used for Caller ID display Use DNS SRV: Default is No. If set to[...]

  • Page 29

    HandyTone-496 User Manual Grandstream Networks, Inc . 29 Enable Call Features Default is No. If set to Yes, Call Fo rwarding & Do-Not-Disturb are supported locally Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook. Please no te that only the user part of a SIP addres[...]

  • Page 30

    HandyTone-496 User Manual Grandstream Networks, Inc . 30 Voice Frames per TX This field contains the number of voice frames to be transmitted in a sing le packet. When setting this value, the user should be aware of the requested packet time (used in SDP m essage) as a result of configuring this parameter. This parameter is associated with the firs[...]

  • Page 31

    HandyTone-496 User Manual Grandstream Networks, Inc . 31 Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SE TTINGS FXS PORT1 FXS PORT2 Your configuration changes have been saved. They will take effect on next reboot. All Rights Reserved Gran dstream Networks, Inc. 2005 Users are recommended to power cycle the Ha ndyTone-496 after s[...]

  • Page 32

    HandyTone-496 User Manual Grandstream Networks, Inc . 32 The configuration files can be downloaded via TFTP or HTTP from the central server. A service provider or an enterprise w ith large deployment of HandyTon e ATA can easily m anage the configuration and service provisi oning of individual devices remote ly from a central server. Grandstream pr[...]

  • Page 33

    HandyTone-496 User Manual Grandstream Networks, Inc . 33 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page. 7.1 Firmware Upgrade through TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware Upgr ade and Provisioning upgrade via” fiel[...]

  • Page 34

    HandyTone-496 User Manual Grandstream Networks, Inc . 34 7.2 Configuration File Download Grandstream SIP Device can be c onfigured via Web Interface as we ll as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP serv er path for configuration file. It needs to be set to a valid URL, either in FQDN or IP addres[...]

  • Page 35

    HandyTone-496 User Manual Grandstream Networks, Inc . 35 8 Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuratio n information of the device. Please backup or print out all the settings before you approach to fo llowing steps. Grandstream will not take any responsibility if yo u lose all the pa[...]

  • Page 36

    HandyTone-496 User Manual Grandstream Networks, Inc . 36 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control, is an electronic syst[...]

  • Page 37

    HandyTone-496 User Manual Grandstream Networks, Inc . 37 divided into 24 time slots of 10 ms, and twelve full-duplex acce sses per carrier, for a total of 120 possible combinations. A DECT base station (an RFP, Radio Fixed Part) can transmit all 12 possible accesses (time slots) simultaneously by using different frequencies o r using only one frequ[...]

  • Page 38

    HandyTone-496 User Manual Grandstream Networks, Inc . 38 FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to th e FXO extension (usually an analog phone). An FXS device will allow any FXO device to op erate as if it were c onnected to the phone company. This makes your PBX the POTS+PSTN for the phone. The FXS Inte[...]

  • Page 39

    HandyTone-496 User Manual Grandstream Networks, Inc . 39 format and compression/translation of the signa l into Internet protocol (IP) packets for transmission over the Internet or other packet-swi tched networks; the proce ss is revers ed at the receiving end. The terms IP Telephony and Inte rnet Telephony are often used to m ean the same; however[...]

  • Page 40

    HandyTone-496 User Manual Grandstream Networks, Inc . 40 i.e. the phone service we use for every ordi nary phone call, or called POT (Plain Old Telephone), or circuit switched network. RTCP Real-time Transport Control Protocol, defined in RFC 3550 , a sister protocol of the Real-time Transport Protocol (RTP), It partn ers RTP in the delivery and pa[...]

  • Page 41

    HandyTone-496 User Manual Grandstream Networks, Inc . 41 another. UDP does not provide the relia bility and ordering guarantees that TCP does; datagrams may arrive out of order or go m issing without notice. However, as a result, UDP is faster and more eff icient for many lightweight or time-sensitiv e purposes. VAD Voice Activity Detection or Voic[...]