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Grandstream Networks GXV-3500 manual

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Table of contents for the manual

  • Page 1

    Grandstream Netw orks, Inc. GXV35 00 User Ma nual[...]

  • Page 2

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 2 of 32 Grandstream Networks, Inc. 08 /201 1 Safety Instructions These instructions are intended to assist users with the operation of the GXV3500 and also to instruct on how to avoid dangerous si tuations or dama ge to the device. W arnings : Serious inju ry or death may be cau sed if a[...]

  • Page 3

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 3 of 32 Grandstream Networks, Inc. 08 /201 1 Contents W elcome ......................................................................................................................................................... 4 Package Co ntents ...................................................[...]

  • Page 4

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 4 of 32 Grandstream Networks, Inc. 08 /201 1 Welcome The GXV 3500 is a pow erful, next generatio n digital vi deo surveillance encoder/decoder. The GXV3500 provide s an easy to manage multi cam era IP solution. The GXV3500 combine s cutting-edge technol ogy, including : support for SI P,[...]

  • Page 5

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 5 of 32 Grandstream Networks, Inc. 08 /201 1 Package Contents Items in the GXV35 00 package:  GXV3500 – 1-channel di g ital v ideo encoder/deco der  12V DC pow er Adapter  3.5mm to RCA audio /video cable  Quick install ation guide[...]

  • Page 6

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 6 of 32 Grandstream Networks, Inc. 08 /201 1 Product O v er view GXV3500 Front Pan el 1 V_IN – 1 BN C (V olta g e: 1.0V p-p , Resi stance 75 Ω) port for vi deo input 2 MIC IN – 3.5 mm port for audio input devices, ie . Microphones 3 RESET - P ress the Res et button for 15 seconds t[...]

  • Page 7

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 7 of 32 Grandstream Networks, Inc. 08 /201 1 GXV3500 Sample Connection Diagram[...]

  • Page 8

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 8 of 32 Grandstream Networks, Inc. 08 /201 1 GXV3500Ke y Features The table below li sts the key features the GXV35 00 Suppor ts. Feature GXV3500 Channels 1 V ideo Compression H.264 BP @Level 3.0, J PEG , Motion JPE G Max V ideo Resolution Full D1: 720 x 576(P AL) 720 x 480 (NTSC) Max Fr[...]

  • Page 9

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 9 of 32 Grandstream Networks, Inc. 08 /201 1 Compliance FCC Part15, Subp art B Class B; EN 55022 Class B, EN61000-3-2, EN610 00-3-3, EN 55024, EN60950-1; C-tick AS/NZS CISPR 22, CISPR 24 Installation Guide Minimum Recomme nded System Requirement  Windows 2000 Se rver Pro fessional, Wi[...]

  • Page 10

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 10 of 32 Grandstream Networks, Inc. 08 /201 1 Configuring the G XV3500 v ia W eb Browser The GXV3500 ‟s embedded Web server responds to HTTP/HTTPS GET/POST re quests. Embedded HTM L p ages al low you to confi gure your IP encoder/decoder throu gh Microso ft Internet Ex plorer . Connect[...]

  • Page 11

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 11 of 32 Grandstream Networks, Inc. 08 /201 1 Connect to the Device Using a S t atic IP . If the device does not get a response from the DHCP server after 3 minut es, it can be accessed by the de fault IP 192.168.1 .168. 1. Connect your PC to the same ne twork as the GXV3500. 2. Configur[...]

  • Page 12

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 12 of 32 Grandstream Networks, Inc. 08 /201 1 GXV3500 Encoder W eb Page Items on GXV3500 Home Page 1 Control Conso le PTZ Console cont roller . PTZ device need s to be connected. 2 Motion Detection If the motion de tection alarm is triggered, the indi cator of the corresponding chann el [...]

  • Page 13

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 13 of 32 Grandstream Networks, Inc. 08 /201 1 16 Playback Replay s the saved video. 17 Config Configures the Sav e Location for cap tured images and recorded vi deos. 18 Language Selects be tween English or Chinese as the displ ay language 19 Decode Sets up th e device as a decoder after[...]

  • Page 14

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 14 of 32 Grandstream Networks, Inc. 08 /201 1 DI and DO - Digital inpu t and digital output Normal open: the circuit is by de fault open unless an event triggers the devi ce to close the circuit. Normal close: the circuit is by default cl osed unless an event tri ggers the device to open[...]

  • Page 15

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 15 of 32 Grandstream Networks, Inc. 08 /201 1 NOTE: The users might need to configure the Primary S tream and Secon dary Stream properly . Sometimes, the user might like to w atch the live v ideo stream from the w eb GUI in low resolution mode while recording a copy in high resolution mo[...]

  • Page 16

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 16 of 32 Grandstream Networks, Inc. 08 /201 1 Gateway IP address, DN S Server 1 (pri mary), DNS Serv er 2 (secondary). T hese fields are set to zero by default. S tatic IP addresses are recommended fo r the GXV3500 DNS Configuration There are tw o methods of DNS configuration on the GXV3[...]

  • Page 17

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 17 of 32 Grandstream Networks, Inc. 08 /201 1 ISP T ype. Site Name – T h e DDNS name for your device. DDNS Account/ DDNS Password – The account and pa ssword fr om the DDNS Provider . STUN Serve r – If the device is behi nd a router , a STUN server is needed to help penetrate the N[...]

  • Page 18

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 18 of 32 Grandstream Networks, Inc. 08 /201 1 Authenticate ID – The SIP serv ice subscriber‟s Authenticate ID used for authentication. It can be identical to or different from the SIP User ID. Au thenticate Password – The SIP servi ce subscriber‟s accoun t password for the GXV to[...]

  • Page 19

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 19 of 32 Grandstream Networks, Inc. 08 /201 1 NOTE: W ith cur rent firmw are, only t he f irst phon e number in the list will be call ed when an alarm is trigge red. S tatus Page The S tatus Page lists hardware and software informati on, for ex ample, the part number , the softw are vers[...]

  • Page 20

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 20 of 32 Grandstream Networks, Inc. 08 /201 1 Camera T ype This se ction show s the Lens information of GXV3500. T he Lens type in formation con tains the brand name, the size of image sensor , the resolution and so o n. GXV3500 User M anagement Page All current use r s w ill be list in [...]

  • Page 21

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 21 of 32 Grandstream Networks, Inc. 08 /201 1 firmware files ). Config Server Pa th - The IP add ress or domain n ame of the configuration serv er (the location of the XML configuration files). XML Config File Pas sword – The password use d to authenticate the XML file. Automatic Upgra[...]

  • Page 22

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 22 of 32 Grandstream Networks, Inc. 08 /201 1 configured. User Name/ Pass word – The use r name and passw ord re quired to log in to y our SMTP server, for ex ample, 123@gmai l.com/123. SSL – Checked if the S MTP server require s a secure conne ction. Test Email Accou nt Settings –[...]

  • Page 23

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 23 of 32 Grandstream Networks, Inc. 08 /201 1 Con nect a PTZ de v ice to the GXV3500 1. Connect the PTZ device to GXV3500 by using the RS-485 po rt. Connect th e A pin to the positive cable o f the PTZ device. Conne ct the B pin to the negativ e cable of the PTZ device. The P TZ device h[...]

  • Page 24

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 24 of 32 Grandstream Networks, Inc. 08 /201 1 Connect Alarm Inp ut Equipment to the G XV3500 Here are two sample connection diagrams. Conne ct the alar m equipmen t to the GXV3500 by following the dia gram below . Set up Alarm Action s An alarm action is what the GXV3500 is going to do w[...]

  • Page 25

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 25 of 32 Grandstream Networks, Inc. 08 /201 1 the alarm is tri ggered. To add a schedule, select t he date fro m the dropdow n list, Start Time and End time and Click Add to add a new time schedule. To delete a schedul e, check the schedul e you w ould like to remove and click Delete . H[...]

  • Page 26

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 26 of 32 Grandstream Networks, Inc. 08 /201 1 GXV3500 Motion De tection The GXV3500 suppo rts Motio n Detection. To utilize this feature, please fol low the below steps : 1. Setup the motion de tection monitor ed area. 2. Configure the motion detection time s chedule. 3. Configure alarm [...]

  • Page 27

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 27 of 32 Grandstream Networks, Inc. 08 /201 1 Configure Motion D etection Time Sched ule & Alarm Actions This section allow s you to configure the time during which the IP camera will monitor the motion detection . The IP camera not only can mo nitor your settings but also can ta ke [...]

  • Page 28

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 28 of 32 Grandstream Networks, Inc. 08 /201 1 GXV3500 Decod er Home Page When the device i s configured as a decoder i t can receiv e the v ideo and a udio signal throu gh R TSP from up t o 8 cameras in the networ k. The device will output the video and audio signal from the se ca meras [...]

  • Page 29

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 29 of 32 Grandstream Networks, Inc. 08 /201 1 screen accordin g to its p atr ol time. 4 Patrol Click on this box to allow the source to become p art of the patrol video rota tion 5 Host Address The IP address o f the video source to be decoded 6 Port The video source‟ s TCP/ UDP port n[...]

  • Page 30

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 30 of 32 Grandstream Networks, Inc. 08 /201 1 A 4: Contact the administrator o f the device for mo re information. 5. The GXV3500 web configuration page is not di splayed correctly in Int ernet Explorer 8? In IE8, Comp atibility Vi ew might need to be enabled f or the G XV3500 w eb confi[...]

  • Page 31

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 31 of 32 Grandstream Networks, Inc. 08 /201 1 12. It is recom mended that you save your video f iles in different direc tories when using GSurf and GS_NVR. GSurf an d GS_NVR are di fferent p rograms t hat h ave the abili ty to delete recorded video files. It is better to save video files[...]

  • Page 32

    GXV3 500 Digital Video Encoder/Decoder Firmware 1.0.1.38 Page 32 of 32 Grandstream Networks, Inc. 08 /201 1 VIA/S3G UniC hrome Pro IGP Works normall y NIVDIA Ge force 7300 GS Works normall y SiS 661FX Works normall y SiS Mirage Graphics Works normall y SiS 661 Series Works normall y Intel(R) G33/G31 Express Works normall y SiS Mirage3 Graphics Work[...]