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Grandstream Networks BT200 manual

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Table of contents for the manual

  • Page 1

    Grandstream Networks, Inc. BT–Series BT200 Dual Ethernet Port SIP Phone BT200 User Manual www.grandstream.com Firmware Version 1.1.1.14 support @grandstream.com[...]

  • Page 2

    Grandstream Networks, Inc. BT200 User Manual Page 2 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF CONTENTS BT200 USER MANUAL WELCOME ........................................................................................................................ ........................... 4 S AFETY C OMPLIANC ES ...................................[...]

  • Page 3

    Grandstream Networks, Inc. BT200 User Manual Page 3 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 TABLE OF FIGURES BT200 USER MANUAL F IGURE 1: BT200 I LLUSTRATION ..................................................................................................................... 5 F IGURE 2: BT200 LCD I LLUSTRATION ...............................[...]

  • Page 4

    Grandstream Networks, Inc. BT200 User Manual Page 4 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 W ELCOME Thank you for purchasin g the Grandstream BT200 SIP phone. The BT200 is an affordable, next generation SIP phone that feature s excellent audio qua lity and rich teleph ony features. The BT200 supports popular voice co decs and is designed for[...]

  • Page 5

    C ONNECTING Y OUR P HONE Connecting your BT200 is easy. Before you begin, please verify the conte nts of the BT200 package. E QUIPMENT P ACKAGING The BT200 phone package contai ns: 1. One BT200 Main Case 2. One Handset 3. One phone cord 4. One Universal Power Adapter 5. One Ethernet cable C ONNECT YOUR P HONE Connecting your phone is simple. First,[...]

  • Page 6

    Grandstream Networks, Inc. BT200 User Manual Page 6 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 C ONNECT YOUR P HONE TO THE V O IP N ETWORK Follow these steps to conn ect your phone to the VoIP network: 1. Ensure your phone is connecte d to the Internet and the power so cket. 2. Wait 1 minute and press ME NU. 3. Press Arrow down 1 time to see on [...]

  • Page 7

    Grandstream Networks, Inc. BT200 User Manual Page 7 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 P RODUCT O VERVIEW The BT200 SIP phone is designed to provide all the feature functionality of a traditional phone plus advanced features like voicemail, 3-way confe renci ng, remote configuration, and dual 100 Mbps switche d or routed network ports. T[...]

  • Page 8

    Grandstream Networks, Inc. BT200 User Manual Page 8 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 3: T ECHNICAL S OFTW ARE F EA TUR ES Lines 1 direct number Protocol Support(1) IETF SIP (RFC 3261 and compan ion RFCs) Display 12-digit caller ID LCD Feature Keys 8 dedicated keys: Message Button, Hold, Transfer, Conference, Flash, Speakerphone[...]

  • Page 9

    U SING THE BT200 IP P HONE G ETTING F AMILIAR WITH THE LCD / LED BT200 has a numeric backlit LCD meas uring 64mm x 24mm which displays icons to illustrate the mode(s) of the phone. The LCD turns on with an incoming call . If voicemail is configured, there is also a RED LED message indicator. F IGURE 2: BT200 LCD I LLUSTR ATION T ABL E 4: LCD I CON [...]

  • Page 10

    Real-time Clock: Synchronized to Inte rnet time server Time zone configurable vi a web browser AM/PM indicator Call Logs and IP A ddress Separator Ic ons : 01-10 for CALLED history (dialed number) 01-10 for CALLERS history (Incoming call er ID) Numbers and Character s: 0 – 9, “* key” = └ , “# key“= ┘ PM AM G ETTING F AMILIAR WITH K EY[...]

  • Page 11

    T ABL E 5: K EYPAD B UTTON D EFINITIONS Key Button Key Button Definitions UP ↑ Use button to select next “Menu Item” when phon e is in keypad config uration mode; Or increase handset/speakerph one volume when phone is ACTIVE; Or increase ring vo lume when phone is in IDLE mode DOWN ↓ Use button to select previou s “Menu Item” when phone[...]

  • Page 12

    Grandstream Networks, Inc. BT200 User Manual Page 12 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 M AKING AND A NSWERING P HONE C ALLS H ANDSET , S PEAKERPH ONE AND H EAD SET M ODE The BT200 handset can be toggled bet ween speake r mode (hands-free) or head set mode. To toggle between the handset and speaker/headset, press t he Hook Flash in the h[...]

  • Page 13

    Grandstream Networks, Inc. BT200 User Manual Page 13 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 Placing a Quick IP Call The BT200 can dial an I P address under the same LA N segment by dialing the last o ctet in the IP address. Controlled static IP usage is recommended . In the “ Advanced Settings ” page, set the " Use Quick IP-call Mo [...]

  • Page 14

    Grandstream Networks, Inc. BT200 User Manual Page 14 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 Blind and Attended Call Transfer BT200 supports both blind and attended call transfe r. Each is easy to use. Use blind transfer if you want to transfer a call without speaking with some one first; use attended transfer if you want to speak with the xx[...]

  • Page 15

    Grandstream Networks, Inc. BT200 User Manual Page 15 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 C ALL F EATURES The BT200 support s an advanced call feature list including but not limited to caller ID block (or Anonymous Call), dsable/enable call waiting, ca ll forward on busy , delay, or unconditional. T ABL E 6: C AL L F EAT URE D EFINITIONS K[...]

  • Page 16

    Grandstream Networks, Inc. BT200 User Manual Page 16 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 C ONFIGURATI ON G UIDE This section of the BT200 manual will help guide you to configure your phone, ei ther using the keypad or through the web interface. Examples of the web interfaces can be downloaded @ http://www.grandstream.co m/user_manuals/GUI[...]

  • Page 17

    Grandstream Networks, Inc. BT200 User Manual Page 17 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Functions 5 Display “[5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘ ↓ ’ or ’ ↑ ’ to exit Press MENU to (save and) exit Must recycle power for ch anges to ta ke effect. 6 Disp[...]

  • Page 18

    Grandstream Networks, Inc. BT200 User Manual Page 18 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 Menu Item Menu Functions 11 Display “[11] ring 0” Press MENU to hear the selected ring tone, press ‘ ↓ ’ or ’ ↑ ’ to select the stored ring tones. There are 3 availabl e ring-tones: ring 0 (defaul t), ring 1 and ring 2. ring 3 is unav [...]

  • Page 19

    Grandstream Networks, Inc. BT200 User Manual Page 19 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 E ND U SER C ONFIGURATION Once this HTTP request is sent from a Web br owser, the web server will display a login screen. The password is case sensitive with maximum length of 25 ch aracters. The factory default password for the End User is “ 123 ?[...]

  • Page 20

    Grandstream Networks, Inc. BT200 User Manual Page 20 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 8: K EYPAD B UTTON D EFINITIONS End User Password This contains the password to access t he Web Configuration Men u. This field is case sensitive with a maximum length of 25 characters. IP Address There are two modes under which the BT200 ca n[...]

  • Page 21

    Grandstream Networks, Inc. BT200 User Manual Page 21 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 Date Display Format Allow user to choose among the following three format s: 1. Year-Month-Day 2. Month-Day-Year 3. Day-Month-Year Display Account Name instead of Date If set to Yes, it will display the inform ation entered on Account Name field from [...]

  • Page 22

    T ABL E 9: D EVICE S TA TUS D EFINITIONS MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows LAN IP address of BT2 00 Product Model This field contains the product model info. Software Version Program: This is the main software release. This number is always used for firmware up[...]

  • Page 23

    Grandstream Networks, Inc. BT200 User Manual Page 23 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 T ABL E 10: A DVANCED C ONFIGURATION P AGE D EFINITIONS Admin Password Administrator password. Only administrat or can configure the “Advanced Settings” page. Password field is purposely left blank for securi ty reason after clicking update and sa[...]

  • Page 24

    Grandstream Networks, Inc. BT200 User Manual Page 24 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 Use Random Port This parameter, when set t o Yes, will fo rce random generat ion of both the local SIP and RTP ports. This is usually nece ssary when multiple BT200 s are behind the same NAT. Keep-alive interv al This parameter specifies h ow often th[...]

  • Page 25

    Grandstream Networks, Inc. BT200 User Manual Page 25 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 DTMF Pay load Type This parameter sets the pa yload type for DTMF using RFC2833. Syslog Server The IP address or URL of System log server . This feature is espe cially useful for ITSP (Internet Telephone Service Provider). Syslog Level Select the BT20[...]

  • Page 26

    Grandstream Networks, Inc. BT200 User Manual Page 26 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 Quick IP Call Mode Dial an IP address under the sam e LAN s egment by simply pressing the last octet in the IP address. In the Advanced Settings page the option "Use Quick IP-call m ode", is set to No by default. When this option is set to Y[...]

  • Page 27

    Grandstream Networks, Inc. BT200 User Manual Page 27 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 SIP Registration This parameter control s whether the BT200 needs to send REGISTER messages to the proxy server. The default setting is “Yes”. Unregister on Reboot Default is No . If set to yes, the SIP user’s regi stration information will be c[...]

  • Page 28

    Grandstream Networks, Inc. BT200 User Manual Page 28 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 Session Expiration The SIP Session Timer extension enables SIP sessions to be perio dically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDA TE or re-INVITE message, the sess[...]

  • Page 29

    Check SIP User ID for Incoming Invite When turned on, it will validate the To URI for incoming INVITE be fore accepting it. If it differs from locally configured URI, it should reject the call with 404 Not Found message. Preferred Vocoder The BT200 supports up to 5 different Vocod er types including G.711(a/µ ) (also known as PCMU/PCMA), GSM, G.72[...]

  • Page 30

    Grandstream Networks, Inc. BT200 User Manual Page 30 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 C ONFIGURATION THROUGH C ENTRA L P ROVISIONING S ER VER The BT200 can be automatically configured from a cent ral provi sioning system. The configuration files can be downloaded via TFTP or HTTP from the cent ral server. A service provider or an enter[...]

  • Page 31

    Grandstream Networks, Inc. BT200 User Manual Page 31 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 F IRMWARE U PGRADE U PGRADE THROUG H HTTP To upgrade firmware via HTTP, the field “Firmware Upgrade and Provi sioning: Upgrade Via” needs to be set to HTTP. The “Firmware Server Path” should be set to where the firmware files are locate d. For[...]

  • Page 32

    Grandstream Networks, Inc. BT200 User Manual Page 32 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 NOTE for TFTP/HTTP Firm w are Upgrade: 1. When the BT200 boots up, it will send TFTP or HTTP request to download configuration fi les. There are two configuration files, 1) “ cfg.txt ” and 2) “ cfg000b82 xxxxxx ”, where “000b82xxxxxx” is t[...]

  • Page 33

    Grandstream Networks, Inc. BT200 User Manual Page 33 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 R ESTORE F ACTORY D EFAULT S ETTING WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please b ackup or prin t all the settings before you restorin g factory default settings. Grandst ream is not re[...]

  • Page 34

    Grandstream Networks, Inc. BT200 User Manual Page 34 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 G LOSSARY OF T ERMS ADSL Asymmetric Digital Subscri ber Line: Modems atta ched to twisted pair coppe r wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subs criber) and from 16 kbps to 800 kb ps upstream, depending on line distance. AGC[...]

  • Page 35

    Grandstream Networks, Inc. BT200 User Manual Page 35 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 FQDN Fully Qualified Domain Name. A FQDN consists of a host and d omain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the seco nd-level domain, and and.com is the t[...]

  • Page 36

    Grandstream Networks, Inc. BT200 User Manual Page 36 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 MTU A Maximum Transmission Unit (M TU) is the largest size pa cket or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or fram e- based network such as the Internet. The maximum for Ethernet is 1500 byte. NAT Network Addr[...]

  • Page 37

    Grandstream Networks, Inc. BT200 User Manual Page 37 of 37 Firmware 1.1.1.14 Last Updated: 12/2006 UDP User Datagram Protocol (UDP) is one of the core proto cols of the Internet protocol suite . Using UDP, programs on networ ked computer s can send short messages known as datagrams to one another. UDP does not provide the reliabilit y and ordering [...]