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Godex EZ-DT4 manual

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Table of contents for the manual

  • Page 1

    User’s Manual EZ-DT-2 / EZ-DT-4 P/N. 920-012511-03 Rev. A, 08.2009[...]

  • Page 2

    Safety Instructions Bitte die Sicherheitshinweise sorgfältig lese n und für später aufheben. 1. Die Geräte nicht der Feuch tigkeit aussetzen. 2. Bevor Sie die Geräte ans Stromnet z ansc hließen, verge wissern Sie Sich, dass die Spannung des Geräts mit der Netzspan nung übereinstimmt. 3. Nehmen Sie das Gerät bei Übersp annungen (Gewitter) [...]

  • Page 3

    Safety Instructions Please read the following instruction s seriously. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Disconnect the equipment from the volta ge of the power source to p revent possible transient over voltage damage. 4. Don’t pour [...]

  • Page 4

    1. BARCODE PRINTER ................................................................... 4 1-1. Printer Accessories ......................................................................................................... 4 1-2. General S pecifications ...................................................................................................[...]

  • Page 5

    1. Barcode Printer 1-1. Printer Accessories After unpacking, please check the acce ssorie s that come with the p ackage, and store appropriately.  Barcode printer  Power cord  Switching Power  USB Cable  Label  Quick Start Guide  CD (includes label editing software QLabel / Manual) EZ-DT-2 EZ-DT-4 1-2. General Specifications Mo[...]

  • Page 6

    Download Fonts Bitmap fonts 90°, 180°, 270° rotatable, single ch aracters 90°, 180° , 270° rotatable A sian fonts 90°, 180°, 270° rotatable an d 8 times expandable in horizontal and vertical directions Scalable fonts 90°, 180°, 270° rotat able 1-D Bar codes: Code 39, Code 93, Code 128 (sub set A, B, C), UCC/EAN-128 K-Mart, UCC/EAN-128, [...]

  • Page 7

    1-3. Communication Interface Serial Interface Serial Default Setting : 9600 baud rate ､ no parity ､ 8 data bits ､ 1 stop bit ､ XON/XOFF protocol and RTS/CTS 。 RS232 HOUSING (9-pin t o 9-pin) DB9 SOCKET DB9 PLUG - - - 1 1 +5V,max 500mA R X D 2 2 TXD T X D 3 3 RXD D T R 4 4 N/C G N D 5 5 GND D S R 6 6 RTS R T S 7 7 CTS C T S 8 8 RTS R I 9 9[...]

  • Page 8

    1-4. Printer Parts 2 4 1 5 3 1. LED Light 2. FEED Key 3. Top Cover 4. Power Switch 5. Cover Open Button 1 2 3 6 5 4 1. Print Head Lift 2. Label Roll Holder 3. Print Mechanism 4. Label Roll Core 5. Label Guide 6. Front Cover Piece EZ-DT-2/EZ-DT-4 User’s Manual 7[...]

  • Page 9

    3 2 1 1. Platen Cover 2. Label Sensor 3. Platen Roller 1 3 2 4 1. Power Socket 2. USB Port 3. Fan-Fold Label Insert 4. Serial Port (RS-232) 1 2 1. Bottom Case Cover 2. Hang Holes EZ-DT-2/EZ-DT-4 User’s Manual 8[...]

  • Page 10

    2. Printer Installation 2-1. Label Installation 1. Place the printer on a horizontal surface and open the Top Cover. 2. Press and release the lock of Label Roll Core. 3. Pull up the Label Roll Holder and lift the Label Roll Core upward. 4. Place a new label roll onto the Label Roll Core. 5. Flip the Label Roll Core downward and pull back the Label [...]

  • Page 11

    7. Put the label under the Label Guide and stretch it frontward. 8. Pull the Label Guide inward and make it fit the edge of label. 9. Close the Top Cover to complete the label installation. EZ-DT-2/EZ-DT-4 User’s Manual 10[...]

  • Page 12

    2-2. Label Roll Core Switch 1. Pull the Label Roll Holder to the topmost and lift the Label Roll Core upward. 2. Turn the Label Roll Core outward as the figure shows. 3. Whirl the Label Roll Core back to the original position. 1” Core A. When the lock hole of Label Roll Core is on upper side, it applies to 1” core. B. When the lock hole of Labe[...]

  • Page 13

    2-3. PC Connection 1. Please make sure the printer is powered off. 2. Take the power cable, plug the cable sw itch to the po wer socket, and then connect the other end of the cable to the printer power so cket. 3. Connect the cable to the USB/ Serial port on the printer and o n the PC. 4. Power on the printer and the LED light will shine. EZ-DT-2/E[...]

  • Page 14

    2-4. Driver Installation 1. Insert product CD to your computer’s CD Drive and find the "Windows Drives" folder. 2. Select the icon of driver file and click it to start the installation. 3. Follow the instruction on screen to keep the installation going. Then the Driver Wizard utility should run automatically. 4. Select "Install pri[...]

  • Page 15

    6. Select connection port. 7. Enter the printer name and set printer sharing option. 8. A description page of printer settings will be displayed after all settings are completed. 9. Check if all printer settings are correct and then press Finish to start copying driver files. 10. Wait for file copying finished and complete the installation. 11. Aft[...]

  • Page 16

    3. Accessory 3-1. Stripper Module Installation 1 Stripper Module 2 Screw x 2pcs 【 Note1 】 Please power off the printer before installing the stripper module. 【 Note2 】 Label liner thickness is recommended to be 0.0 6mm ± 10% with basic weight 65g/ ㎡ ± 6%. 【 Note3 】 The max width for stripper is 110mm (for DT-4) and 54mm (for DT-2 ).[...]

  • Page 17

    EZ-DT-4 EZ-DT-2 5. Turn the printer around and tighten screws to fix the Stripper in location. 5. Loose the screw of Bottom Case Cover and open it. 6. Unlock the Bottom Case Cover to see the main board of printer. 【 Note 】 You can also use coin o r screwdriver to open the bottom case cover. 6. Tighten the screws to fix the Stripper in location.[...]

  • Page 18

    10. Flip the stripper downwa rd to open it. 11. Follow the instruction on Chapter 2-1 to install the label. 12. Peel off the first label, and feed the liner through the roller and the strip bar. 【 Note 】 The label / paper used for stripper is suggested to be at least 20mm in height. 【 Suggestion 】 When printing with stripper module, it is s[...]

  • Page 19

    3-2. Cutter Module Installation 1 Cutter Modul e 2 Scr e w x 2pcs 2 1 【 Note1 】 Please power off the printer before installing the cutter module. 【 Note2 】 Do not cut self-adhesive la bels! The traces of adhesive will pollute the rotary knife and impair safe operation! The service life of the cutter is 1,000,000 cuts for paper weights up to[...]

  • Page 20

    Z-DT-4 E EZ-DT-2 5. Turn the printer around and tighten sc o rews t fix the Cutter in location. 5. Loose the screw of Bottom Case Cover and open it. 6. Unlock the Bottom Case Cover to see the main of r. board printe 6. Tighten the screws to fix the Cutter in location. 7. Plug the connector into the main board. 【 Note 】 Before plugging the conne[...]

  • Page 21

    3-3. EZ-DT-2 t Module Installation Ethernet Ca Etherne ble 1.8M 1 2 Module Connection Wire 3 Bracket 4 Ethernet module 5 Ethernet Back Panel 6 Bracket Screw*2 7 Secure Screw*2 【 Note 】 Please make sure that anti-static precautions are adopted during the installation. 1 2 3 5 4 6 7 1. Make sure the power is off and the power cable is unplugged. [...]

  • Page 22

    8. Unscrew the Ground wi re screw and r re. emove the Ground wi 9 screws on both side s of . Loosen hexagonal RS-232 port. 10. Remove Standard Back Panel and change it with Ethernet Back Panel. 11. Tighten the hexagonal screws. 1 2 12. Secure the Ethernet module onto the bracket. 13. Plug one end of the Module Connection Wire into the socket on mai[...]

  • Page 23

    16. Plug the connector of the M odule Connection Wire into the so cket on Ethernet module. 17. Use power co nnector cable to push all connection wires that o n the right side of mainboard to lean against the wall of bottom case. 18. Plug the power connector into the mainboard. 19. Put the middle compartment and the top cover back into the bottom ca[...]

  • Page 24

    3-4. EZ-DT-4 Ethernet Module Installation 1 Ethernet module 2 Ethernet Back Panel 3 Module Connection Wire 4 Secure Screw*1 5 Ethernet Cable 1.8M 1 2 3 5 4 【 Note 】 Plea e make sure that anti-static p recautions dopted during the installation. s are a 1. power is off and the power cable is unplugged. Place the printer ont o a smooth surface and[...]

  • Page 25

    9. Install the Ethernet Back Panel to the printer. 10. al 11. screws. Push the mainboard back to origin position. Tighten the hexagonal 12. Align the Ethernet module to the Ethernet port and plug into it. 3. Tighten the secure screw to fix Ethernet 1 module onto the main board. 14. Connect one end of Module Conne ction Wire to the main board and th[...]

  • Page 26

    4. Printer Setting 4 After pre f eed the media (according to media type) to the s ith c ontinuous media, pressing the FEED key will feed the media out printing with labels, the printer will feed one lab el each time the FEED key is pressed. If the label is not sent out in a correct position, please proceed with the Auto Sensing (see next section). [...]

  • Page 27

    4-4. Self-Test The Self-Test page helps user to figu re out whether the printer is operating n ormally. Below are ns about the content of Self-Test page: 【 Note 】 For more information about advance settings, such as "Sen refer to Programmer's m anual. some general descriptio Model & Version Serial port setup USB port setting EZXXX[...]

  • Page 28

    4-5. Error Messages LED Light Beep Description Solution Red (Flash) None Print head temperature high. Wait for the print head temperature drops to the normal temperature range, printer will go back to the standby mode ED light will stop and the L flashing. Unable to detect paper. ovable sensor mark is at the correct position, if the sensor is still[...]

  • Page 29

    5. Maintenance and Adjustment 5-1. Print Head Module Installation / Remo 1. Open the top cover e the d Lift, w on the left side of Top Cover. 【 Note 】 Po ff th before remo installing the print head. val Instruction to se Print hich is Hea wer o e printer ving or 2. Flip the Print Head Lift downward to release it. 3. The Print Head cke flipped d[...]

  • Page 30

    5. Remove the Print Head Screws, 6. From the underneath of the Print Head Bracket, 7. After new print head is installed, tighten the Print Head Screws, plug the re ft to complete the installation. hold the front end of print head to remove it and install new print head. Print Head Connecto r, resto the Print Head Bracket and lock the Print Head Li [...]

  • Page 31

    5-2. Thermal Print Head Cleaning Uncle y be caused by dusty print head, ribbon stain or label line r glue. Therefore when printing, it’s nece ssary to keep the top cover closed. Also, check and prevent paper/label from being stained or dusty to ensure print quality and to prolong the print head life. Print head cleaning instructions are as follow[...]

  • Page 32

    5-4. Black Mark Paper W aper width is equal to the maximum width of p 18mm for EZ-DT-4), the error may occur since the b e detected by senso r sometimes. In this c mark conform to below limitations. E hen printing with Black Mark paper which p rinter's acceptability (60m m for EZ-DT-2; 1 lack mark on reverse side of label ca nnot b ircumstance[...]

  • Page 33

    5-5. Troubleshooting Problem Recommended Solution LED light does not light up after power on the printer  Check the powe r connec tor LED light indicates error messages after  Check for sof tware setting or progra printing stops m command errors  Replace with suitable label  Check if label may run out  Check if label is jammed/tangle[...]

  • Page 34

    Appendix 1. EZ-DT-2 Certifications EZ-DT-2/EZ-DT-4 User’s Manual 33[...]

  • Page 35

    EZ-DT-2/EZ-DT-4 User’s Manual 34[...]

  • Page 36

    EZ-DT-2/EZ-DT-4 User’s Manual 35[...]

  • Page 37

    EZ-DT-2/EZ-DT-4 User’s Manual 36[...]

  • Page 38

    EZ-DT-2/EZ-DT-4 User’s Manual 37[...]

  • Page 39

    2. EZ-DT-4 Certifications EZ-DT-2/EZ-DT-4 User’s Manual 38[...]

  • Page 40

    EZ-DT-2/EZ-DT-4 User’s Manual 39[...]

  • Page 41

    EZ-DT-2/EZ-DT-4 User’s Manual 40[...]

  • Page 42

    EZ-DT-2/EZ-DT-4 User’s Manual 41[...]

  • Page 43

    EZ-DT-2/EZ-DT-4 User’s Manual 42[...]

  • Page 44

    EZ-DT-2/EZ-DT-4 User’s Manual 43[...]