Go to page of
A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of GN Netcom SE-220, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of GN Netcom SE-220 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of GN Netcom SE-220. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of GN Netcom SE-220 should contain:
- informations concerning technical data of GN Netcom SE-220
- name of the manufacturer and a year of construction of the GN Netcom SE-220 item
- rules of operation, control and maintenance of the GN Netcom SE-220 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of GN Netcom SE-220 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of GN Netcom SE-220, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the GN Netcom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of GN Netcom SE-220.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the GN Netcom SE-220 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
-
Page 1
SoundPoint ® Pr o Model SE-220 Installation Instructions and User’ s Guide Polycom ® , SoundPoint ® Pro, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. ©2000 Polycom, Inc. All Rights Reserved. 1725-06216-001 Rev A Don't forget to mail in yourOwnerRegistration Card! Polycom, Inc.,[...]
-
Page 2
SoundPoint Pro Desktop Conference Phone User’ s Guide i i i SoundPoint Pro Professional Conference Phone User’ s Guide i i IMPORT ANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons. 1. Read and understand all in[...]
-
Page 3
SoundPoint Pro Professional Conference Phone User’s Guide i v SoundPoint Pro Desktop Conference Phone User’ s Guide v T ABLE OF CONTENTS SAFETYINSTRUCTIONS...............................................................ii Chapter 1 INTRODUCTION AND INST ALLA TION ........................1–1 INTRODUCTION.........................................[...]
-
Page 4
SoundPoint Pro Professional Conference Phone User’ s Guide v i ACCESSING, USING, AND PROGRAMMING DIRECTORIES..............................................2–7 Navigating the Directories........................................................2–7 Directory Structure and Descriptions.......................................2–8 SoundPoint Director[...]
-
Page 5
SOUNDPOINT ® PRO INTRODUCTION AND INST ALLA TION Chapter 1 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 –1 SoundPoint Pro Professional Conference Phone User’ s Guide v i i i[...]
-
Page 6
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –2 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –3 UNP ACKING The following items are included in your SoundPoint Pro. Check the list before installation to assure that all items are accounted for. If you are missing any items, contact your SoundP[...]
-
Page 7
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –4 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –5 Handset Connection Headset Connection Astandard 2.5mm headset jack is located at the right front of the console. No amplifier is required for headsets with a 2.5mm stereo interface plug. Headsets [...]
-
Page 8
SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –6 SoundPoint Pro Desktop Conference Phone Introduction and Installation 1 –7 VISUAL INDICA TORS *Message waiting supported for FSK protocol and most analog PBXs. KEYS AND OPERA TIONAL FEA TURES[...]
-
Page 9
SoundPoint Pro Desktop Conference Phone Operation 2 – 1 SOUNDPOINT ® PRO OPERA TION Chapter 2 SoundPoint Pro Professional Conference Phone Introduction and Installation 1 – 8[...]
-
Page 10
MAKING CALLS, ANSWERING CALLS, HANGING UP Tips for Using the Line Keys 1. When a LINE key is pressed, that line becomes active and any other active lines are disconnected unless placed on Hold prior to pressing the LINE key. 2. When the CONF key is pressed all active lines and lines on Hold are linked in the conference. 3. When the HOLD key is pres[...]
-
Page 11
CONFERENCE MODE Using Lines The LINE keys—located below the LCD screen—and Conference ( CONF ) key—located to the right of the LCD screen—control your conference. Conference calls can be established by: 1. Placing and conferencing outbound calls 2. Receiving and conferencing inbound calls 3. Conferencing a combination of inbound and outboun[...]
-
Page 12
Accessing, Using, and Programming Directories SoundPoint Pro stores and retrieves information for your convenience. This information is organized into directories which can be accessed and customized from the keypad. Navigating the Directories Pressing SELECT will allow you to: ▼ Initially, enter the Directory Structure at the Main Menu level, ?[...]
-
Page 13
Outgoing Call History Records calls you have dialed from the Speed Dial Listing, Call Histories, or manually. Dials any number in the history when the SPEED DIAL key is pressed. Line Settings Stores and displays line configuration parameters. Contains programming options for line setting parameters including restoration of factory default line sett[...]
-
Page 14
The available priority tags, with 1 being the highest priority, will be listed on the bottom line of the LCD. Use the ▲▼ keys to move the blinking cursor over the priority “tag” you wish to assign, or select “N” for No Tag, then press SELECT . Once assigned, entries with priority tags will be listed at the beginning of the Speed Dial Li[...]
-
Page 15
For a telephone line with Caller ID, the following information is stored: ▼ Caller name ▼ Caller phone number ▼ Time and date the call was received ▼ Line number (1 or 2) upon which the call was received For a telephone line without Caller ID, the following information is stored: ▼ Time the call was received ▼ Line number (1 or 2) upon [...]
-
Page 16
Exporting Entries to the Speed Dial List Phone numbers and names in the Incoming Call History list can be exported to the Speed Dial List as Speed Dial entries. Enter the Incoming Call History directory then scroll ▲ to locate the entry you wish to export. Use the # key to correctly format the phone number for dialing (see previous section) prior[...]
-
Page 17
SoundPoint Pro Desktop Conference Phone Operation 2 –1 7 SoundPoint Pro Desktop Conference Phone Operation 2 –1 6 Dialing Outgoing Call History Entries Press the SPEED DIAL key while viewing any entry to automatically dial that entry’s phone number. Exporting Entries to the Speed Dial List Outgoing Call History entries can be exported to the [...]
-
Page 18
SoundPoint Pro Desktop Conference Phone Operation 2 –1 8 Setting Ring Type forEach Line SoundPoint Pro has 5 different ring types available for each line. While viewing a line settings status, press SELECT to view the line setting options for that line. Scroll ▼ to EDITRING TYPE? Line 2 of the display will show the current ring type setting. Pr[...]
-
Page 19
System Settings Director y The System Settings Directory allows you to view status of—and program options for— a variety of system settings, including: ▼ Setting the Time of Day ▼ Setting the LCD Contrast ▼ Setting Repetitive Redial Parameters ▼ Selecting and Setting Telephone Number Auto-Formatting ▼ Editing Flash Timing; Restoring D[...]
-
Page 20
To set up Auto-Formatting, enter the System Configuration Directory then scroll ▼ until you see EDITAUTOFORMAT? Line 2 of the LCD will show the current Auto- Formatting settings. Press SELECT .to begin Auto-Formatting. Use ▲▼ to toggle the status of the auto- formatting feature, DISABLED or ENABLED. When the desired status appears press SELEC[...]
-
Page 21
SoundPoint Pro Desktop Conference Phone Troubleshooting 3 –1 SOUNDPOINT ® PRO TROUBLESHOOTING Chapter 3 Restoring Default Flash Timing Enter the System Settings Directory then scroll ▼ until you see EDITFLASH TIME? Press SELECT . Scroll ▲ until you see RESTORE DEFAULT FLASH TIME? Press SELECT . Restoring System Factory Default Settings All f[...]
-
Page 22
TROUBLESHOOTING Troubleshooting will help you overcome difficulties that occur during installation and normal use. No Dial T one ▼ Check the connections of the telephone lines to the LIM, and make sure that the connections are secure at both the wall jack, and on the LIM. Repeat the process for the telephone connection from the LIM to the console[...]
-
Page 23
SoundPoint Pro Desktop Conference Phone Regulations and W arranty 4 –1 SOUNDPOINT ® PRO REGULA TIONS AND W ARRANTY Chapter 4 SoundPoint Pro Desktop Conference Phone Troubleshooting 3 –4[...]
-
Page 24
advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could effect the proper functioning of your equipment. If they do, you will be notified i[...]
-
Page 25
Polycom's obligation to repair, replace, or refund, as set forth above, is your exclusive remedy. Except as specifically set forth above, Polycom, its affiliates, suppliers, and dealers make no warranties, express or implied, and specifically disclaim any warranties of merchantability or fitness for a particular purpose. Limitation of Liabilit[...]
-
Page 26
SoundPoint Pro Desktop Conference Phone Appendix A – 1 SOUNDPOINT ® PRO ADDITIONAL INFORMA TION Appendix SoundPoint Pro Professional Conference Phone Regulations and W arranty 4 –6[...]
-
Page 27
Headset Selection If you are interested in purchasing a headset, you should decide which type is best for you, and also take into consideration: Sound Quality Some headset manufacturers use noise reduction technology to enhance sound quality. Like high-quality conferencing equipment, good sound quality in a headset can improve productivity and make[...]
-
Page 28
SoundPoint Pro Professional Conference Phone Appendix A –5 SoundPoint Pro Professional Conference Phone Appendix A –4 Durability Make sure you choose a headset durable enough to withstand a fair amount of wear and tear. Headsets should stand up to twisting and stretching, and in home offices, to family use. Cleanability Headsets with removable [...]