Genie TRUE manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Genie TRUE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Genie TRUE one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Genie TRUE. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Genie TRUE should contain:
- informations concerning technical data of Genie TRUE
- name of the manufacturer and a year of construction of the Genie TRUE item
- rules of operation, control and maintenance of the Genie TRUE item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Genie TRUE alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Genie TRUE, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Genie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Genie TRUE.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Genie TRUE item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    C o m p l e t e w i t h i n t e l l i C o d e R e m o t e C o n t R o l a n d SeRieS ii e l e C t R o n i C S t a b l e o f C o n t e n t S Warranty Information . . . . . . . . . . . . . . . . . . . 2 Safety Information . . . . . . . . . . . . . . . . . . . . . 3 Safety Features ......................... 3 Important Installation Instructions ......[...]

  • Page 2

    2 For Help, call 1-800-35-GENIE or visit www.geniecompany.com Model Number and Serial Number are located on front panel inside the lens. INCLUDED IN THIS PACKAGE Manual 1) Warranty Information 2) Pre Installation Checklist to be reviewed prior to any assembly or installation 3) Necessary Adjustments 4) Programming Remote Devices 5) Maintenance and [...]

  • Page 3

    For Help, call 1-800-35-GENIE or visit www.geniecompany.com 3 oVeRView of potential haZaRdS Overhead doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs un der te ns ion , a nd e le ctr ic mot or s ca n c au se i nj uri es , yo ur s af et y an d t he s af ety of ot [...]

  • Page 4

    4 For Help, call 1-800-35-GENIE or visit www.geniecompany.com Figure 2 Note Door Type m e a S u R e G a R a G e d o o R h e i G h t A Measure door height (floor to top of door) using a tape measure. B This new Garage Door Opener is designed for doors up to and including 7’ 6” tall. If door height is 7’ 6” or less continue to Check Step 4. C[...]

  • Page 5

    C Check wall for a stud or a solid header at your mark: (If checking a finished wall, a stud finder may be helpful). • If location is above Header, a 2” x 6” board must be screwed to studs beside your mark with at least two Lag Screws and Flat Washers (not provided). • Transfer your mark to new mounting board. Check ceiling or space above w[...]

  • Page 6

    For Help, call 1-800-35-GENIE or visit www.geniecompany.com 6 Figure 8 Recommended Tools Go to Assembly and Installation Poster for full Installation Instructions. R e C o m m e n d e d t o o l S A Tools ( Figure 8 ): B Additional tools to make installation easier: • Slotted and phillips screw-driver bits • Stud finder • Sheet-metal cutting s[...]

  • Page 7

    For Help, call 1-800-35-GENIE or visit www.geniecompany.com 7 C h a d j u S t i n G l i m i t S w i t C h e S a n d f o R C e C o n t R o l S Adjustment 1: A CLOSE ADJUSTMENT  • On front panel of Power Head find adjusting screw marked “CLOSE” ( Figure MA-1 ). • Gently turn screw counterclockwise until it stops. – Very little force i[...]

  • Page 8

    8 For Help, call 1-800-35-GENIE or visit www.geniecompany.com A To program one Button of a Remote Control ( Figure MA-4 ): • Locate Learn Button and Learn Indicator Light on left side of Power Head ( Figure MA-5 ). • Press and release Learn Button. Red Learn Indicator Light will blink 2 times per second. • Press Remote Control Button on[...]

  • Page 9

    For Help, call 1-800-35-GENIE or visit www.geniecompany.com 9 Remote Control Operation A Press Button on Remote Control. Garage door will move. B Press Button again. Garage door will stop: • The door automatically stops at the end of the open or close cycle. C Press Button again. Garage door will reverse. WARNING: A moving garage door may cause s[...]

  • Page 10

    10 For Help, call 1-800-35-GENIE or visit www.geniecompany.com A Monthly: • Door springs and door hardware: – Oil door roller, bearings, and hinges using silicone lubricant or light oil. • Balance Door. – Close door. – Release Carriage Assembly f r om Rail Assembly by pulling the Emergency Release Knob towards the door. – Raise door man[...]

  • Page 11

    11 For Help, call 1-800-35-GENIE or visit www.geniecompany.com General Troubleshooting Problem What To Do Opener does not run 1 . Check Lock switch on Wall Control (see Wall Console section on Installation Poster). from Wall Control 2 . Check Power Source: • For Grounded Plug Connection. – Plug a lamp into the electrical outlet used for the doo[...]

  • Page 12

    For Help, call 1-800-35-GENIE or visit www.geniecompany.com 12 Opening Cover May Cause Electric Shock w i R i n G d i a G R a m 1 2 3 4 5 6 7 8 9 10 11 12 3 4 5 6 7 8 9 1 0 11 12 13 14 15 16 17 1 2 3 1 1 2 3 2 3 4 1 2 BLACK ORANGE ORANGE ORANGE ORANGE CLOSE OPEN YELLOW YELLOW WHITE WHITE WHITE WHITE WHITE STRIPED STRIPED BLACK BLACK PURPLE GREEN BL[...]

  • Page 13

    For Help, call 1-800-35-GENIE or visit www.geniecompany.com 13 1 5B 9 7 12 16 6 1 44 22 9 22 24 28 26 23 9 10 25 17 18 27 46 1 5A 4 39 5 47 25 24 8 11 3A 3B 3C 13 20 21 R a i l p a R t S i d e n t i f i C a t i o n Item Part Name 1 Power Head Assembly (see page 5) 1 3 Rail Assembly (3-piece) 1 3A First Rail Section 1 3B Middle Rail Section 1 3C End[...]

  • Page 14

    14 For Help, call 1-800-35-GENIE or visit www.geniecompany.com ® No C.O.D. shipments. Please include check or money order, made payable to The Genie Company. Do not send cash. Allow 3-4 weeks for delivery. 1-800-354-3643. Please have part number and credit card ready. Mail Order Form to: Genie Company, 22790 Lake Park Blvd, Alliance, Ohio 44601. W[...]