GE Skype 810 manual

Model 28310 2 in 1 - Skype Int ernet & Standar d Phone User ’s Guide can be used with the internet or as a traditional landline telephone Quick Guide on pages 12-20[...]

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3 Intr oduction Y our GE/Skype phone may change the way you think about using your telephone, and using Skype. Y ou can use your GE/Skype phone to make and receiv e both landline and Skype calls. And, because Skype is built into your GE/Skype phone, you no longer need a com- puter to use Skype. In order to use y our GE/Sk ype phone for Skype calls,[...]

4 Equipment Approv al Information Y our telephone equipment is approved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the T echnical Requirements for T elephone T erminal Equipment published by ACT A . 1 Notification to the Local Telephone Company On the bottom of [...]

5 Inter ference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to co[...]

6 T able of Cont ents I NTRODUCTION ........................... 3 T ABLE OF C ONTENTS ................... 6 T ABLE OF C ONTENTS ................... 7 I NTRODUCTION ........................... 8 B EFORE Y OU B EGIN .................... 8 P arts C heCklist ..................... 8 t elePhone J aCk r equirements 9 I NST ALL A TION .....................[...]

7 SEE MARKING ON BOTTOM / BACK OF PRODUCT R I S K O F E L EC T R I C SH O C K D O NO T O P E N W ARNING: T O PREVEN T FIRE OR ELEC TRICA L SHO CK HAZARD, DO NO T EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE LIGHTNING FLA SH A ND ARRO W HEAD WITHIN THE TRIANGLE IS A W ARNING SIGN ALERTING YOU OF “DANGEROUS VOL T AGE” INSIDE THE PRODUCT . CAUTION[...]

8 Intr oduction CA UTION: When using telephone equipment , there ar e basic safety instr uctions that should always be followed. R efer to the IMP ORT ANT SAFE T Y INSTRUCTIONS provided with this product and sav e them for futur e refer ence. IMP OR T ANT : Because cor dless phones operate on electricity, you should have at least one phone in your [...]

9 T elephone Jack Requirements T o use this phone with a landline, you need an RJ11C type modular telephone jack , which might look like the one pictur ed here, installed in y our home. If you don’t have a modular jack , call your local phone company to find out how to get one installed. Installation Digital Security Syst em Y our cordless phone[...]

10 Left soft (button) display # (button) Space/zero (button) a/A * (button) LED alert (indicat or) earpiece End/Power/ Skype status (button) Right soft (button) microphone Handset Layout Base Layout Network Connection Status (indicat or) Call/Speaker (button) Navigational/ selection (button)[...]

11 Left soft button Selects the current menu item or confirms a setting, depending on the current scr een. LED light indicator aler ts to Voicemail Waiting and Skype Authorization r equests. Right soft button Cancels the last action or returns to the pr evious screen, depending on the current scr een. Call/Speaker button Initiates or answers a cal[...]

12 Installing the Phone Installing the Handset Batter y NO TE: You must install the handset batteries before using the cor dless handset . CA UTION: T o reduce the risk of fire or personal injury, use only the Thomson Inc. approv ed model BYD NiMH H-AAA 900mAh 1.2V , rechar geable Nickel-metal Hydride AAA batteries, which are compatible with this [...]

13 2. Plug one end of the telephone line cord into the jack on the back of the base/gateway and the other end into a modular jack . NO TE: Landline connection is not necessar y for Skype usage. IMP OR T ANT NOTE: Emer gency calls via the landline are only possible if pow er is applied to the base station and the landline is properly connected. 3. C[...]

14 First Time Star t Up Y ou must complete the following steps the first time you use your GE/Skype phone. Start by turning on the handset; press and hold the button until the handset powers on. 1. Find your pr eferred language using or , then pr ess to select a language. Confirm your selection by pressing . 2. Y ou are then directed to the Skype[...]

15 Getting Start ed with Skype Y ou can configure your GE/Sk ype phone with an existing Skype account during the first-time installation, or you can optionally create a new Sk ype account . Y ou only need a Skype username and passwor d defined by you to cr eate a new account . Y ou can enter further account details when your GE/Skype phone has b[...]

16 4. You ar e then directed to the Skype Agreement . Use to read the entir e text and then press to accept . to accept . Please be patient as the creation of y our Skype account may take several minutes to per form. We suggest that you note your Skype name and your Skype passwor d here for f uture r eference: My Skype name: _______________________[...]

17 OK Back Contact name has been added to your contact list Select OK to s end an Select Back Choose what type of Contact to add Skype Phone number Sk y p e 4. You ar e now asked whether you want to save your Sk ype name and passwor d for automatic sign-in in the event of power outage. Press to accept , to accept , to decline. Contacts Y our contac[...]

18 NO TE: Please be patient as synchronization of Skype contacts might take several minutes. NO TE: Use “echo123” t o test your Skype connection. Add “echo123” to your contacts. Calling echo123 will launch an automat ed test that allows you to recor d and play back sound. Add a SkypeOut or Landline Contact SkypeOut allows you to mak e calls[...]

19 Search for Sk ype Users T o search for Skype users, press to select Menu , then: 1. Use to go to Sear ch , select by pressing . 2. Use the keypad to enter the Skype name or full name and pr ess press . 3. Use Use or to navigate and highlight a name from the list , select by pressing . 4. Use Use to highlight Add to Contacts , select by pressing [...]

20 Dial a Landline Number T o dial a landline number : 1. Use the keypad to enter the number . Press to call the number . NO TE: When using SkypeOut always enter area code and telephone number . 2. Use to select landline or SkypeOut and press . 3. W ait for the call to connect , ring and be answer ed. Press Pr ess to end the call. NO TE: You can se[...]

21 Mute the Microphone During a call just press to mute the microphone. Pr ess again to unmute. Speakerphone During a call you can switch between the speak er and earpiece. 1. Press to select Speaker . 2. Press again to r eturn to Earpiece . Start a New Call During a Call T o star t a new call during an active call; 1. Press to put your active call[...]

22 Radio Signal Status Indicates the strength of the radio signal. No radio signal. Radio signal. Battery Status Indicates the status of the battery. Low level. Partially charged. Fully charged. Charging. Radio signal status Battery status Skype™ online status Notifications Current time Action Action Skype cr edit SkypeOut Allows you to mak e ca[...]

23 Notifications Display notification icons. Missed call. New voicemail. Exchange contact details request . Silent mode is active. Keypad locked. Skype credit is about to expir e. Headset connected. Diverting calls to voicemail. Call for w arding.. Skype Online Status Indicates your current Skype online status. Online (green). Away. Not available[...]

24 Contacts Y our contact list and the current Skype status of your contacts. History Your calls, missed calls, incoming and outgoing calls, voicemails and exchange contact details. Add Contact Adds a Skype user or SkypeOut number to your contact list . Intercom Allows communication between two handsets (Requires pur chase of additional handsets). [...]

25 Skype Settings In order to adjust the settings in the following Sk ype menus, you must have a Skype account configur ed and be online. Sign into Skype 1. From the idle screen , pr ess to enter the Sign in menu. 2. Use to select to select Sign in to Skype . 3. Use the keypad to enter your Skype name and press . 4. Use the keypad to enter your pa[...]

26 Send V oicemail t o a Contact 1. From the idle screen , pr ess to enter the main menu. 2. Press to select Contacts . 3. Use or to find a contact , and select the contact by to find a contact , and select the contact by pressing . 4. Press and and to select to select Send voicemail. NO TE: If contact does not subscribe t o Skype voicemail servi[...]

27 Remove : R emove a contact from y our Contact list . This option applies to Skype as well as landline contacts. 1. From the From the idle scr een , press pr ess to enter the main menu. to enter the main menu. 2. Press to select to select Contacts . 3. Press and and to find and select a contact . to find and select a contact . 4. Press and and [...]

28 Request Contact Details Y ou can send an authorization request to a Skype user – and if it is accepted, you can see his or her online status. When adding a contact to your Contact list y ou will be prompted to specify if y ou want to send an authorization r equest . We recommend that y ou send this request but you do not have to do so – and [...]

29 Delete : Remove the entry. View profile : View the pr ofile for the entr y. Please note that this works only with Skype calls. Add to contacts : Add an entry to your Contact list . Clear list : Delete all entries on the list . Missed calls : A list showing only the missed calls. Please note that landline as well as Skype calls ar e registered.[...]

30 1. Press to select Y es and answer the call. The top of the display will show which call is active, Landline or Skype . The original call will be put on hold and you will be connected to the new call. 2. Press to select Swap Calls and go back to original caller and put the second call on hold. Y ou can toggle between callers by pressing the agai[...]

31 Deleting a CID Recor d 1. Make sure the phone is OFF (not in talk mode). 2. Press to view All calls history, which includes missed calls, incoming calls and outgoing calls. 3. Use or and and to select the desired r ecord. 4. Press and to select Delete . Note: Press to return to the standby mode. Voicemails Listen t o your voicemail Callers can l[...]

32 Contacts Requests Skype pr otects the privacy of its users by requiring exchange contact details on names added to a contact list . Y ou will receive an authorization request whenev er a Skype user adds you to his or her Contact list . By accepting the request , you allow the user to see your online status. Add Contact Skype See page 16. Phone N[...]

33 4. Press and to select y our preferr ed status ( Offline, Online, Skype me, Away, Not available, Do not disturb, Invisible ). NO TE: You can also pr ess from the Idle scr een in order to change your Skype status. When you select Do not disturb , you mute all incoming Skype as well as landline calls. Sign Out 1. From the From the idle scr een , [...]

34 d. In Gender , use to select ( Male, Female, Unspecified ). e. In Bir thdate , enter the month using the keypad, press to go to the day and enter the day using the keypad, pr ess again to go to the year and enter the year using the keypad. f. In Countr y/Region , use / and to select . g. In Stat e/Pr ovince and City , use the keypad to enter yo[...]

35 2. Press and to select Status . 3. Press and to select Auto sign in . 4. Press and to select y our preferr ed sign in mode ( Aut omatically, Pr ompt ). Search Y ou can search for Skype users directly fr om your handset . 1. From the From the idle scr een , press pr ess to enter the main menu. 2. Press and to select Sear ch . 3. Using the keypad,[...]

36 Voicemail 1. From the From the idle scr een , press pr ess to enter the main menu. 2. Press and to select Services . 3. Press and to select V oicemail . If you have pur chased voicemail fr om Skype, the display will show the expiration date of your subscription. Settings Call Divert Y ou can configure your GE/Sk ype phone to for war d all incom[...]

37 Voicemail Activation NO TE: You must pur chase a Skype voicemail subscription at www . skype.com to use this ser vice. 1. From the From the idle scr een , press pr ess to enter the main menu. 2. Press and to select Settings . 3. Press and select Call divert . 4. Press and to select V oicemail . 5. Press and to select the r equired option ( Y es,[...]

38 Contacts : Skype users can call you only if they ar e on your Contact list . If details shared : Only Sk ype users authorized by you can call. 5. Press and to select SkypeIn calls , then pr ess and to select your pr eferred privacy status for incoming SkypeIn calls ( Anyone, Contacts, Known numbers ). Anyone : Y ou can receive calls fr om anyone[...]

39 2. Press and to select y our preferr ed aler t type ( Ringing, Ring once, Beep once ). Ring T ones Y ou can define how you want y our GE/Skype phone to ring on GE/Skype phone to ring on to ring on incoming calls. 1. From T ones , press and to select Ring tones . 2. Press and to select y our preferr ed ring tone ( Silent , Melody 1 - 11, Beep ).[...]

40 Time & Date Y our GE/Skype phone will always obtain time and date information GE/Skype phone will always obtain time and date information will always obtain time and date information from the Internet . Thus, you only have to configure the Time zone and Daylight saving settings. When this is done, the time and date obtained by your GE/Skype[...]

41 NO TE: To make r egistration possible, make sure that the base station has registration mode enabled. This is done by pressing R eset on the back of the base station. Handset Name This menu allows you to enter a name for the handset , which displays on the top banner of the idle screen. 1. From the idle scr een , press to enter the main menu. 2.[...]

42 4. Press and to select Language . 5. Press and to select y our preferr ed language ( English, Espanol, Francais ). Should you accidentally select a language which makes it har d for you to find the Language menu again, use this shortcut: 1. From the idle scr een , press to enter the main menu. 2. Press the number 8 key thr ee times. Preferr ed [...]

43 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3. Press and to select Phone settings . 4. Press and to select Country Code , then enter your preferr ed countr y code using the keypad. 5. Press to save your selection. 6. Press and to select Ar ea code , then enter your preferr ed area code using the key[...]

44 In Skype pr oxy y ou can configure all the settings r egarding this pro xy. This is how to do it: 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3. Press and to select Advanced . 4. Press and to select Internet settings . 5. Press and to select Skype pr oxy . 6. Press to select Pro xy . 7. Press and t[...]

45 Current firmwar e : Displays the firmwar e version currently used by your GE/Skype phone. All Firmware vers. : Displays a list of all accessible firmw are versions that your GE/Skype phone can use. Thus, y ou can choose to downgrade to an older version. 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings .[...]

46 Reset T o restore the GE/Skype phone back to factory settings y ou can reset the phone and base. Please note, though, that all y our personal settings will be lost . 1. From the idle scr een , press to enter the main menu. 2. Press and to select Settings . 3. Press and to select Advanced . 4. Press and to select Reset . Changing the Batt ery CA [...]

47 T roubleshooting Guide A T TENTION: Before tr oubleshooting, update t o the latest software version via Settings/Advanced/ Firmwar e Update/Lat est firmwar e. Y ou should also restart your modem/router/switch and the base/gateway station by turning the power to these devices off and on. T elephone Solutions No dial tone • Check and repeat ins[...]

48 • See solutions for “No dial tone” . • Replace the battery. Handset displays " BASE ST A TION CONNECTION L OST " or " NO T REGISTERED ". • Handset may be out of range of the base. Move closer to the base. • Verif y the power adaptor is pr operly installed. • Disconnect the handset battery and plug it in again. P[...]

49 • A network device may be blocking access to the Internet . Restart your network device/s (r outer/cable modem/dsl) and then restart your base station. If this does not help it may be because y our devices have a high security setting or a firew all enabled. Please contact your Internet pr ovider or router manufactur er . NO TE : Skype needs [...]

50 Cannot make a SkypeOut call. • Y ou may not be subscribing to this ser vice. Y ou need to have SkypeOut credit to use this service. Y ou can buy SkypeOut credit at www . Skype.com. • Y ou are out of Skype credits. Check y our available Skype credits via Ser vice/ Skype Cr edit . SkypeOut call does not reach the person intended. • Y ou may [...]

51 The handset does not charge when placed in the char ger . • The handset may not be placed correctly in the char ger . Check that the charger makes a beep when the handset is placed corr ectly. • The charger may not be connected to the power outlet or it is not turned on. Check that the power supply is connected to the outlet . Turn on the un[...]

52 General Pr oduct Car e T o keep your unit w orking and looking good, follow these guidelines: • Avoid dropping the handset , as well as other rough tr eatment to the phone. • Wipe the base station with a damp cloth or an antistatic wipe. Never use a dry cloth as this can cause static discharge. • Retain the original packaging in case you n[...]

53 Ser vice If trouble is experienced with this equipment , for repair or warranty information, please contact customer service at 1- 800- 448-0329 . If the equipment is causing harm to the telephone network , the telephone company may r equest that you disconnect the equipment until the problem is r esolved. This product may be serviced only by th[...]

54 Limit ed W arranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year , from date of pur chase. (The warranty period for rental units begins with the first rental or 45 days fr om date of shipment to the rental firm, whichever comes first .) What we will do: • Provide you with [...]

55 • Products purchased or serviced outside the US A . • Acts of nature, such as but not limited to lightning damage. Product R egistration: • Please complete and mail the Product Registration Car d packed with your unit . It will make it easier to contact you should it ever be necessary. The return of the car d is not requir ed for warranty [...]

56 Index A Accessory Information 52 Add a Skype Contact 17 Add a SkypeOut or Landline Contact 18 Adjust Earpiece Volume 20 Advanced 43 Advanced Contact Menu 26 Auto Sign In 34 B Base Layout 10 Base Station 13 Battery Safety Precautions 46 Battery Solutions 51 Before Y ou Begin 8 Block/Unblock a Contact 27 C Call a Skype Contact 19 Call Divert 36 Ca[...]

57 N Notification Alert 39 P Parts Checklist 8 Phone Number . 32 Phone Settings 41 Preferr ed Line 42 Privacy 37 Programming Y our Phone 24 R Receive a Call 20 Receiving an Intercom Call 32 Receiving CID Recor ds 29 Region 42 Register / Deregister your handset 40 Remove a Contact 26 Request Contact Details 28 Reset 46 Ring T ones 39 Ringing Volume[...]

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Thomson Inc. 101 West 103rd S treet Indianapolis, IN 46290-1102 © 2007 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s) Model 28310 00017707 (Rev . 0 Dom E) 07-21 Printed in Malaysia Skype™, SkypeMe™, SkypeOut™, SkypeIn™, Skype V oicemail™, the whole world can talk for fr ee™, the Skype logo and the S logo are trademarks [...]