GE ProBridge PBe manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of GE ProBridge PBe, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of GE ProBridge PBe one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of GE ProBridge PBe. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of GE ProBridge PBe should contain:
- informations concerning technical data of GE ProBridge PBe
- name of the manufacturer and a year of construction of the GE ProBridge PBe item
- rules of operation, control and maintenance of the GE ProBridge PBe item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of GE ProBridge PBe alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of GE ProBridge PBe, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the GE service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of GE ProBridge PBe.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the GE ProBridge PBe item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    ProBridge Eth ernet User Manual[...]

  • Page 2

    AT M P r o B r i d g e User Manual ii Copyright Copyright © 2006, GE Secu rity In c. All rights reserved. This document m ay not be copied or oth erwise reproduced, in who le or in par t , except as spec if i cally permit ted unde r US and int ernational copyright law , without the prior written consent from GE. Document number/ 01 50-0315A (Mar c[...]

  • Page 3

    Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Conventions u sed in this d ocument . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety terms and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Overview . . . . . . . . . . . . . .[...]

  • Page 4

    ProBridge Ethernet User Manual iv[...]

  • Page 5

    1 Intr oduction This is the GE Pr oBridge Ethernet User Manual for model PBe. This document includes detaile d instructions expl aining: • how to setup and instal l the PBe ProBridge and • how to connect to single or multiple A TM sites. There is also information describing how to contact technical support if you have questions. T o use this do[...]

  • Page 6

    ProBridge Ethernet User Manual 2 Conventions used in this document The following conven tions are used in this document: Safety te rms and symbols These terms may appear in this manual: Bold Menu items and buttons. Italic Emphasis of an instru ction or point; spec ial t erms. File name s, path na mes, windows, panes, tabs, f ields, variable s, and [...]

  • Page 7

    3 Over view The PBe is a specific ProBridg e unit for interfacing the DVR family of digital video multiplex/ recorders to financial institution automated teller machines (A TMs) . The PBe supports Ethernet network communicatio ns. Note: The PBe o perates in an NTSC env iro nment (1 20 V AC/6 0 Hz) or a P AL environment (220 V AC/50 Hz) provided the[...]

  • Page 8

    ProBridge Ethernet User Manual 4 Product contents The PBe system consists of the ProBridge unit, this manual, an Ethernet cable, a PBe to DVR cable, a PBe to PC cable, and a power supply , as shown in F igur e 1 . F igure 1. Product contents Inspect the package and contents for visible damage. If any components are damaged or missin g, do not use t[...]

  • Page 9

    5 Installation environment Power . Ensure that the installation site’ s AC power is stable and within the rated voltage of the externa l power supp ly . If the site’ s AC power is likely to have spikes or DIPs, use power line conditioning or an uninterruptible power supply . T emperature. Observe the unit’ s ambient temperature specifications[...]

  • Page 10

    ProBridge Ethernet User Manual 6 4310-0007 120 V AC power supply Power supply input • V oltage: 120 V AC • T ol erance: ± 10% • Frequency: 60 Hz Power supply output • V oltage: 12 VDC • Current: 1 10 mA • Power: 1. 3 watts • Connector: 2.1 mm female b arrel. Center posit ive. 4310-0008 220V AC pow er supply Power supply input • V o[...]

  • Page 11

    7 Installation Before installation, please familiarize yourself w ith the PBe and its typical system layout. PBe components Fig ur e 2 . P Be l an dm a rk s Power connection Por t 2/RS -232 Connects to the P C Port 0/RS-485 Connects multiple PBes together Por t 1/RS- 232 Ethernet P ort[...]

  • Page 12

    ProBridge Ethernet User Manual 8 Typical system layout The following figure shows a typical multiple A TM layout. Fi gure 3. Multiple A TM system layout RS232 po rt 4310-0034B RJ45 to RJ45 cable Existing A TMs 4310-004 0 Ethernet cable PBe Ethernet Hub[...]

  • Page 13

    9 Installation overview The basic steps required to install the PBe are: 1. Physically connect the PB e interface to the network switch or hub and the DVR using the supplied cables. 2. Program monitor mode to on by setting SW1 switches 1 to 4. See SW1 switches 1 to 4 on pag e 20 for the swi tch settings. 3. Program the camera number to be associate[...]

  • Page 14

    ProBridge Ethernet User Manual 10 Required DIP switch information Important swit ch assignments T able 1. Important switch assignments Default switch sett ings Installation steps 1. Select the camera number (1-16) on the DVR on which to associate the A TM transactio n text. This is do ne by SW1 1-4 Special functions SW1 5-8 Camera assignment SW3 1-[...]

  • Page 15

    11 setting switches 5-8 on SW1. See SW1 switches 5 to 8 on page 21. 2. Connect the PBe to the network swi tch or hub u sing the supplied 4310-0040 Ethernet cable. 3. Connect the PBe to the DVR using the supplied 4310- 0034 cable. Plug one end into port 1 of the PBe and th e other end into the RS-232 /2 port of the DVR. 4. Program the DVR for the de[...]

  • Page 16

    ProBridge Ethernet User Manual 12 Pr ogramming After you install the PBe, you ne ed to program the ProBridge for operation. This is accomplished b y using HyperT erminal o r manually setting the DIP switches. HyperTerminal configuration Y ou will need the following equi pment to program the PBe using HyperT erminal: • A PC or laptop computer with[...]

  • Page 17

    13 Fi gure 4. L aptop con nected to PBe 4. The Connection Descr iption dialog box will display . T ype in a name for this session (PBe) and click OK . 5. The Connect T o dialog box display . Select the COM port you are connected to in the Connect Using drop-down list. 6. The COMx Pr operties dialog box will display . Select the following settings t[...]

  • Page 18

    ProBridge Ethernet User Manual 14 Fi gure 5. HyperT erminal programming mode 2. Press the Enter key twice to bring up the Main Me nu . Fig ur e 6 . M a i n me nu[...]

  • Page 19

    15 Main Menu There are five menu selections on the Ma in Menu : • Exit - Exits the maim menu and saves any changes. • PBe Set-up - provides IP address setup and Ethernet device selection. • T erminal IP/Camera Set-up - Enables or disables the IP camera and provides addressing options. • Monitor Mode - T oggles Ethernet monitoring On or Off.[...]

  • Page 20

    ProBridge Ethernet User Manual 16 the list will be selected. The PBe support s the following Ethernet devices: • Generic interface • Native A TM messa ges (FC) • V erifone POS • Ethernet data analyzer Note: The Ethernet device can also be select ed by DIP sw itch. See SW3 switches 1 to 8 on pa ge 22. T erminal IP/Camera Set-up menu Selectin[...]

  • Page 21

    17 4. The camera/terminal will redisplay with the new information. 5. Pressing the enter key will te rminate the camera/terminal IP set-up and return y ou to the previous menu . Figure 9. The camer a/terminal IP t able Option #3 lets yo u enable/disable the Use IP for Camera command. When set to Enabled the PBe will search the incoming UDP and TCP [...]

  • Page 22

    ProBridge Ethernet User Manual 18 ins entered followed by the enter key . Changing the selection to on allows the PBe to monitor the incoming Ethernet packets. Note: Monitor mode should be turned off before up grading the PBe. In some cases whenever SW3 is used to se lect the Ethernet Device , monitor mode will automatically be turned on. Analyzer [...]

  • Page 23

    19 3. Set the DIP switches per the tables in DIP switch settings on page 20 to match the changes desired . 4. Reconnect the PBe to the DVR. 5. Reapply powe r to the PBe.[...]

  • Page 24

    ProBridge Ethernet User Manual 20 DIP swit ch settings This chapter deals in detail with the DIP switch settings. The PBe must be re initialized before any changes to the switch settings will be recognized. SW1 switches 1 to 4 Switches 1 to 4 on SW1 are for turning monitor mode on or off . T able 3. SW1 switches 1 to 4 - monitor mode SW1 Function 1[...]

  • Page 25

    21 SW1 switches 5 to 8 Switches 5 to 8 on SW1 are for associating a specific camera on the DVR to the PBe. T able 4. SW1 switches 5 to 8 - Camera number selection SW1 Camera number 5 6 7 8 1 UUUU 2 UUUD 3 UUDU 4 UUDD 5U D U U 6U D U D 7 UDDU 8U D D D 9 DUUU 10 D U U D 1 1 DUDU 12 D U D D 1 3 DDUU 1 4 DDUD 1 5 DDDU 1 6 DDDD[...]

  • Page 26

    ProBridge Ethernet User Manual 22 SW3 switches 1 to 8 The switch positi ons on SW3 are fo r selecting the Ethernet device type. These switches are reserved for technical support. Do not use. SW4 switches 7 and 8 Switches 7 and 8 on switch 4 con trol the communication p rotocol between the PBe at port 1 and th e DVR or PC. Normally this is set at RS[...]

  • Page 27

    23 Accessing the Webser ver The PBe has a built-in webpage fo r simple config uration changes and remote upgrade. T o access the webpage do the following: 1. Obtain the IP addresses for the PBe. The default address are: • IP Address: 3.1 12.55.79 • Subnet m ask: 255.255.25 4.0 • Gateway address: 3.1 12.54.1 2. Connect an Ethernet cable from t[...]

  • Page 28

    ProBridge Ethernet User Manual 24 Fi gure 10. The PBe home page Click on any of the hyperlink ed text to navig ate to that featu re’ s page.[...]

  • Page 29

    25 T roubleshooting Use the table below to solve some of the most common problems T able 7. Troubleshooting table Problem Pr obable cause Solution No re d LEd Fuse is b ad No Power Replac e fuse Check Power Supply No text on D VR tex t box DVR baud rat e incorrect Cable not connected on PBe por t #1 Change DVR ba ud rate to 57600 Check cable connec[...]

  • Page 30

    ProBridge Ethernet User Manual 26 T echnical specif ications PBe General Environmental Electrical Housing: Metal enclosure Dimens ions: 4 x 7 x 1.5 in. (100 x 175 x 38 mm) Weight: 5.2 oz. (161 g) Color : Black Operating t emperature: 0 to 40º C. Relative h umidit y: 10 to 80%. Storage : 10 to 95% AC po wer : Included external power supply Voltage [...]

  • Page 31

    27 Cable Specifications PBe to DVR F igure 11. 431 0-0034B cable Par t numb er : 4310-0034B Communication type: RS-232 Connector typ e: RJ45 Length : 5 ft . (1.52 m) Pin 1 Pin 1[...]

  • Page 32

    ProBridge Ethernet User Manual 28 PBe to P C F igure 12. 431 0-0061 ca ble Par t numb er : 4310-00061 Communication type: RS-232/N ull Modem Connector typ e: DB9-F , DB9-F Length : 6 ft . (1.82 m)[...]

  • Page 33

    29 PBe Ethernet cable F igure 13. 431 0-0040 PBe Ethernet Par t numb er : 4310-0040 Communication type: Ethernet Connector typ e: RJ45, RJ45 length: 6 ft . (1.83 m)[...]

  • Page 34

    ProBridge Ethernet User Manual 30 Contacting t echnical suppor t For assistance installing, op erating, maintaining, and troubleshooting th is product, re fe r to this document and any other documentation provided. If you still have questions, you may contact technical support during normal bu siness hours (Monday through Friday , excluding holid a[...]