GE 21011 manual

We br ing g ood things to lif e. 2.4 GHz Digital Dual-Handset Caller ID with Call W aiting Cor dless Speak er phone User ’ s Guide 21 0 1 1[...]

2 E QUIPMENT A PPROV AL I NFORMA TION Y our telephone equipment is approved for connection to the Public S witc hed T elephone Network and is in compliance with parts 15 and 68, FCC R ules and Regulations and the T echnical R equirements for T elephone T erminal Equipment published by ACT A. 1 Notification to the Local T elephone Company On the bot[...]

3 SEE MARKING ON BOTTOM / BACK OF PRODUCT RISK OF ELECTRIC SHOCK DO NOT OPEN W ARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLT AGE” INSIDE THE PRODUCT . CAUTION: TO REDUCE THE RISK OF ELECT[...]

4 R ECEIVING AN I N TERCOM C ALL ... 36 R ECEIVING AN E XTERNAL T ELEPHONE C ALL D URING AN I N TERCOM C ALL ..... 36 B ETWEEN H ANDSETS ................ 36 B ETWEEN B ASE AND H ANDSET .. 36 U SING I N TERCOM OR C ONFERENCE WITH E XTERNAL C ALLS ................. 36 M EMORY ........................................... 38 S T ORING A N AME AND N UMBE[...]

5 I NTRODUCTION CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPOR T ANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Congratulations on purc hasing this GE Dual Cordless Handset T elephone S ystem. This system operates in the 2.4 GHz [...]

6 Y our Caller ID Call W aiting phone allows y ou to: • view the name and telephone number of a caller while you are on the phone (Call W aiting Caller ID). • identify callers before you answer the phone. • view the time and date of eac h incoming call. • record up to 40 Caller ID messages sequentially in eac h handset and the base. • kno[...]

7 H ANDSET AND C HARGE C RADLE L A YOUT B ASE L A YOUT i n t 9 wxyz 6 mno 3 def 8 tuv 5 jkl 2 abc 7 pqrs 4 ghi 1 0 oper # pause * tone v v ringer page fla s h r e d i a l TAL K format c o n f e r e n c e c a l l b a c k c i d / v o l * tone button # pause button Display for mat/ conference button T ALK/callback button r edial button page/int button[...]

8 B EFORE Y OU B EGIN P ARTS C HECKLIST Make sure your pac k age includes the items shown here. T ELEPHONE J ACK R EQUIREMENTS To use this phone, you need an RJ1 1C type modular phone telephone jac k, whic h might look lik e the one pictured here, installed in your home. If you don’t have a modular jac k, call your local phone company to find out[...]

9 I MPORT ANT I NST ALLATION I NFORMA TION • Never install telephone wiring during a lightning storm. • Never install telephone jac ks in wet locations unless the jac k is specifically designed for wet locations. • Never touc h non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface[...]

10 C ONNECTING THE AC (E LECTRICAL ) P OWER 1. Plug the power supply cord into the power jac k on the bac k of the base and the other end into an electrical outlet. When the handset is placed on the cradle the c harge indicator turns on to indicate the bat tery is c harging. 2. Plug the handset c harge cradle into an electrical outlet. CAUTION: Use[...]

11 W ALL M OUNTING THE B ASE NOTE: For best results, leave the phone on a flat sur face during initial charging before you hang the phone on the wall. 1. T urn the base over . 2. Attac h the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on the lower por tion of the bottom of the base. Then push d[...]

12 2. Press cid/v ol (up and down arrow) but ton on the handset or the CID (up and down ar row) but ton on the base to scroll to LANGUAGE . 3. Press the OK sof t k ey and SET LANGUAGE 1ENG 2 FRA 3ESP shows in the display . 4. Use the touc h tone pad on your handset to select 1ENG , 2FRA , or 3ESP , or use the cid/vol (up or down ar row) button on t[...]

13 1. Press the CID (up or down ar row) but ton to scroll to CON TRAS T . 2. Press the OK sof t key and SET CON TRAS T 1 2 3 shows in the display . 3. Use the touc h tone pad on your base to select 1, 2, or 3, or use the CID (up or down ar row) button to mo ve the arrow to your selection. Contrast level 1 is the default setting. 4. Press the OK sof[...]

14 A REA C ODE Make sure your handset or base is at the main mode. If you enter a 3-digit area code in the area code menu, your local area code will not appear in Caller ID messages you receive. Instead, you will see only the local seven digit number . Calls you receive from outside your local area code will show the full ten-digit number . This se[...]

15 HANDSET DISPLAY BASE DISPLAY R INGER T ONE Make sure your handset or base is at the main menu. This set ting may be made with the handset or the base. Y ou may c hoose from six dif ferent ringer tones. Make sure your phone is OFF (not in T ALK mode). 1. P ress the cid/vol (up or down ar row) button on the handset or the CID (up and down ar row) [...]

16 4. Press the OK sof t k ey to save your selection, and return to the main menu. The new ringer tone is displayed for two seconds. NOTE: Press the EXIT soft key to keep the previous setting and return to the main menu screen. HANDSET DISPLAY BASE DISPLAY T ONE /P ULSE Most telephone systems use tone dialing, however , some may still use pulse dia[...]

17 3. Use the touc h tone pad on the base to select 1T ONE or 2PULSE , or press the CI D (up or down ar row) button to move the ar row to your selection. The default set ting is 1 . 4. Press the OK sof t k ey to save your selection, and return to the main menu. The dialing mode displays for two seconds. NOTE: Press the EXIT soft key to keep the pre[...]

18 3. Press the OK sof t k ey and HANDSET NEEDS RE GISTRA TION shows in the display . 4. P ress the OK sof t key and HOLD, BASE P AGE W AIT FOR BEEP shows in the display . 5. Press and hold the page/int but ton on the base until you hear a long beep and the handset displays CONFIRM RE GISTRA TION? 6. Press the OK sof t k ey on the handset to confir[...]

19 7. Use the touc h tone pad to enter the name. More than one letter is stored in eac h of the number k eys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Briefly pause and the cursor moves to the next field. Press the 4 key 3 times for the let ter I. Briefly pause and the cursor moves to the next field. Press [...]

20 H ANDSET D E - REGISTRA TION This set ting may be made with the handset only . Deregistration cancels a handset’ s registration. If you do not know a handset’ s name, you should deregister the handset according to the steps below . During the de- registration process, keep the handset near the base. W ARNING: It is not recommended that a han[...]

21 Then the handset displays CONFIRM DERE GISTRA TION? 4. Press the OK sof t k ey to confirm the deregistration. HANDSET # DERE GISTERED followed by RE GISTER HANDSET? shows in the display . NOTE: Press the EXIT soft key once to keep the previous setting and return to the main menu screen. G LOBAL D EREGISTRA TION If one or more handsets becomes lo[...]

22 W ALKIE T ALKIE This feature allows a pair of handsets to be used like walkie talkies (electrical power to the base unit is not required for walkie talkie operation). This setting may be made with the handset only . Make sure the handset is at the main menu. 1. P ress the cid/vol (up or down arrow) but ton to move the arrow to W ALKIE T ALKIE . [...]

23 5. When your conversation is finished, both the sending and receiving handsets may press the EXIT sof t key to disable the walkie talkie feature and return to the w alkie talkie standby mode. 6. Press EXIT key again will disable the w alkie talkie and go bac k to handset standby mode. W ALKIE T ALKIE DIS ABLED shows briefly in the display . NOTE[...]

24 T IME OF D AY This set ting may be made with the base only . Make sure your base is at the main menu. Make sure your phone is OFF (not in T ALK mode). 1. P ress the CID (up or down arrow) to scroll to TIME . 2. P ress the OK sof t key and SET TIME - - : - - AM PM shows in the display . 3. Use the touc h tone pad to enter the current time. The ar[...]

25 D EF AUL T As you become familiar with this system, you may prefer to use the system’ s original settings. Follow the steps below to return to the factory default set tings. Make sure your handset or base is in menu mode. Mak e sure your phone is OFF (not in T ALK mode). 1. P ress the cid/vol (up and down ar row) button on the handset or CID ([...]

26 NOTE: Press the EXIT soft key once to keep the previous setting and return to the main menu. C ORDLESS P HONE B ASICS S PEAKERPHONE F or hands-free operation and con venience, your dual-handset system is equipped with a speakerphone. F or best speakerphone performance, avoid the following: • Areas with high bac k ground noise. (The microphone [...]

27 M AKING A C ALL H ANDSET 1. Pic k up the handset and press the talk/callbac k button on the handset. Listen for a dial tone. 2. Dial the desired number , or dial the number first then press the talk/ callbac k button. 3. When finished, press the talk/callbac k button ag ain to hang up. S PEAKERPHONE 1. P ress the callbac k/speaker button on the [...]

28 C ALL T IMER After you press talk/callbac k on the handset or speak er/callbac k on the base, the built-in call timer shows in the display and counts the length of time of the call in minutes and seconds. A UTO S T ANDBY Placing the handset in the base cradle or handset c harge cradle while the handset is off the hook (during a call) automatical[...]

29 B ASE 1. P ress the ringer but ton and the current ringer set ting shows in the display . 2. Use the touc h tone pad on your handset to enter 1HI , 2L O W , or 3OFF , or use the CID (up and down ar row) to scroll to your selection. 3. Press the OK sof t k ey to save your selection, and the ringer setting shows in the display for two seconds then[...]

30 L AST N UMBER R EDIAL To quic kly redial the last number you dialed: 1. P ress the talk/callbac k but ton on the handset or the speaker/callbac k button on the base. 2. P ress the redial but ton. -OR- 3. P ress the redial but ton first then press the talk/callbac k button or the speaker/callbac k button. If you get a busy signal and w ant to kee[...]

31 P AGING THE H ANDSET This feature helps you locate a misplaced handset. T o send and receive pages, all handsets must be registered. If your handsets are not registered follow the instructions in the Handset R egistration section of this manual. P AGING FROM THE B ASE OR H ANDSET Make sure the phone is OFF (not in T ALK mode). 1. P ress the page[...]

32 RECEIVING HANDSET When the talk/callbac k or speaker/callbac k or page/int on the receiving handset or base is pressed the page is answered. If the page is not answered af ter two minutes, NO ANSWER shows in the display of sending handsets or base and the page is cancelled. The unit returns to standby mode. NOTE: If name has been assigned to the[...]

33 3. Enter the handset number you want to transfer the call to, and the receiving handset is paged. RECEIVING HANDSET SENDING HANDSET NOTE: If the page isn’ t answered, press the EXIT soft key or the page/int button to cancel the transfer . When the page/int or talk/callbac k button is pressed on the receiving handset, the unit goes into interco[...]

34 2. Press the MUTE sof t k ey to cancel mute and return to your phone conversation. T EMPORARY T ONE D IALING This feature is useful only if you use pulse dialing service. T emporary tone dialing enables pulse (rotary) service phone users to access touc h-tone services of fered by banks, credit card companies, etc. For example, when you call your[...]

35 I NTERCOM The intercom feature allows you to have an unlimited-duration, two-w ay conversation between two handsets or the base and a handset. M AKING AN I NTERCOM C ALL 1. Make sure the phone is OFF (not in T ALK mode). 2. P ress the page/int but ton on the handset or base. PA GING EXTENSION shows in the display . 3. Enter the desired handset n[...]

36 NOTE : During the intercom, if a handset is assigned a name, that name is displayed instead of handset number . R ECEIVING AN I NTERCOM C ALL When an intercom call is received, the handset or base beeps. T o answer the intercom call, press the page/int but ton. R ECEIVING AN E XTERNAL T ELEPHONE C ALL D URING AN I NTERCOM C ALL B ETWEEN H ANDSET[...]

37 EXTENSION ? EXIT LINE ON HOLD 2. Press the CONF sof t k ey on your handset or base. LINE ON HOLD EXTENSION? shows in the display . 3. Enter the desired handset number to select the base or the handset number you want to conference with. The receiving party is paged. SENDING HANDSET RECEIVING HANDSET 4. The receiving handset or base must press th[...]

38 M EMORY The handset and base eac h have their own separate memory dialing storage areas. Fif ty 15-c haracter names and 24-digit telephone number s can be stored in the handset memory . Fifty 15-c haracter names and 24- digit telephone numbers can be stored in the base memory . S TORING A N AME AND N UMBER IN M EMORY 1. Mak e sure the phone is O[...]

39 5. Use the touc h tone pad on your handset or base to enter a name (up to 15 c haracter s). More than one letter is stored in eac h of the number k eys. For example, to enter Bill Smith, press the 2 key twice for the let ter B. Press the 4 key 3 times for the let ter I. Press the 5 key 3 times for the let ter L. W ait for 1 second. P ress the 5 [...]

40 S TORING A R EDIAL N UMBER 1. Make sure the phone is OFF (not in T ALK mode). 2. P ress the DIR sof t key . 3. Press an y number k ey (0 1-50) to store the phone number in that memory location, or press the cid/vol (up and down arrow) but ton on the handset or CID (up and down ar row) but ton on the base to select the memory location. 4. P ress [...]

41 3. Press the cid/v ol (up or down arrow) but ton on the handset or CID (up or down ar row) button on the base to scroll through the stored numbers. Or use the touc h tone pad on your handset or base to enter the memory location number . T O C HANGE : Use the same procedure to c hange a stored number as you do to store a number - instead just rep[...]

42 NOTE: If you don’ t want to change or delete a number , simply press EXIT soft key , or wait for one minute to exit the review mode. D IALING A S TORED N UMBER H ANDSET Make sure the phone is ON by pressing the talk/callbac k button. 1. P ress the DIR soft key . 2. Enter the memory location number (0 1 -50) for the desired memory location. The[...]

43 C HAIN D IALING FROM M EMORY Use this feature to make calls that require a sequence of number s, suc h as a calling card number used for a frequently called long distance number . The following example shows how you can store eac h part of the long dialing sequence and use c hain dialing to make a call through a long distance service: 1. Mak e s[...]

44 When your telephone rings, and you are subscribed to Caller ID Call W aiting service, you will receive information (if available) transmitted by your local telephone compan y . Y ou will also recei ve Caller ID information from Call W aiting calls. If you receive an incoming call and you are already on the phone, a beep indicates the presence of[...]

45 2. Press the cid/v ol down arrow but ton on the handset or CID (down ar row) but ton on the base to review the newest call and scroll to older calls (lower numbers). When you reac h the oldest call, the display shows END OF LIST . As you review calls, the display shows you the following information for eac h call: • The telephone number of the[...]

46 3. P ress the desired memory location button. Example, press the number 01 k ey to store the record in memory location 1 . If the memory location is occupied and, you want to replace it, you must confirm the replacement by pressing the OK sof t key . NOTE: Press EXIT soft key once to keep previous the setting and return to the Caller ID menu. Or[...]

47 A vailable formats include: Number of digits Explanation Example Eleven digits long distance code “1 ” 1 -317 -888-8888 +3- digit area code +7 -digit telephone number . T en digits 3-digit area code +7 -digit 317 -888-8888 telephone number . Seven digits 7 -digit telephone number . 888-8888 NOTE: If the phone company does not supply all ten [...]

48 2. Use the cid/vol (up or down arrow) but ton on the handset or CID (up or down arrow) but ton on the base to display the desired Caller ID record. 3. Press DEL sof t k ey . The display shows DELETE CALL ID? 4. P ress OK sof t key to erase the record. The display shows DELETED , for two seconds, and confirms the deletion. Y ou will hear a confir[...]

49 2. Use the cid/vol ( up or down ar row) button on the handset or CID (up or down arrow) but ton on the base to display any Caller ID record. 3. P ress and hold the DEL sof t k ey for two seconds. The display shows DELETE ALL? 4. Press the OK sof t k ey to erase all CID records from memory . The display shows NO CALLS . Y ou will hear a confirmat[...]

50 R EPLACING THE B A TTERY CAUTION: T o reduce the risk of fire or personal injury , use only the battery 5-2459 that is compatible with this unit. Make sure the telephone is OFF before you replace battery . 1. R emove the battery compar tment door . 2. Disconnect the cord at tac hed to the battery pac k from the jac k inside the battery compar tm[...]

51 H EADSET AND B EL T C LIP I NST ALLATION C ONNECTING AN O PTIONAL H EADSET TO THE H ANDSET Eac h handset may be used with an optional headset for hands free operation. 1. R emove the rubber cap co vering the headset jac k. 2. Connect the headset to the headset jac k on the side of the handset. The handset receiver and speak erphone microphone ar[...]

52 D ISPLA Y M ESSAGES The following indicators show the status of a message or of the unit. INCOMPLETE D A T A Caller information has been interrupted during transmission or the phone line is excessively noisy . ENTER NAME P rompt telling you to enter the name in one of the 50 memory locations. DELETE ALL? P rompt asking if you want to erase all C[...]

53 H ANDSET S OUND S IGNALS Signal Meaning A long warbling tone (with ringer on) Signals an incoming call Three short beeps P age signal One short beep (every 7 seconds) Low bat tery warning T ROUBLESHOOTING G UIDE T ELEPHONE No dial tone • Chec k or repeat installation steps. • Make sure base power cord is connected to a working electrical out[...]

54 Dial tone is OK but can’t dial out • Make sure the T ONE/PULSE setting on the handset is set to the type of phone service you are subscribed to. Handset/Base does not ring • Make sure the handset ringer is turned on and the base ringer is programmed to HIGH. • The cordless handset may be out of range of the base. Move closer to the base.[...]

55 Charge indicator on the base flashes •P rovided your phone company of fers voice message service and you subscribe to it, the c harge indicator on the base flashes when the phone is not in use to indicate there is a message w aiting. It stops flashing af ter the message has been reviewed. Memory Dialing doesn't work • Did you program th[...]

56 No Caller ID •Y ou must be subscribed to Caller ID service from your local telephone company to receive Caller ID records. B A TTERY If you experience any of the following problems, even af ter fully rec harging the battery , you may need to replace the battery pac k: • Shor t talk time •P oor sound quality • Limited range • Charge ind[...]

57 C AUSES OF P OOR R ECEPTION • Aluminum siding. •F oil bac king on insulation. • Heating ducts and other metal construction that can shield radio signals. •Y ou’ re too close to appliances suc h as microw aves, stoves, computers, etc. • Atmospheric conditions, suc h as strong storms. • Base is installed in the basement or lower floo[...]

58 I NDEX A Accessory Order Form 61 Answering a Call 27 Area Code 1 4 Auto Standby 28 B Base Layout 7 Before Y ou Begin 8 C Call Timer 28 Caller ID 43 Caller ID Errors 49 Causes of P oor Reception 57 Chain Dialing from Memory 43 Connecting an Optional Headset to the Handset 51 Connecting the AC (Electrical) P ower 1 0 Connecting the T elephone Line[...]

59 M Making a Call 27 Making an Intercom Call 35 Memory 38 Mute 33 P P aging from the Base or Handset 31 P aging the Handset 31 Pa r ts Chec klist 8 P rogrammable F unctions 1 1 R Receiving an External T elephone Call During an Intercom Call 36 R eceiving an Intercom Call 36 R eceiving and Storing Call Records 44 R eplacing the Bat tery 50 R eviewi[...]

60 L IMITED W ARRANTY What your war ranty covers: • Defects in materials or workmanship. F or how long af ter your purc hase: • One year, from date of purc hase. (The war ranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: •P rovide you with a[...]

61 Please mak e sure that this f orm has been filled out complet ely . A CCESSORY O RDER F ORM CUST OMER: CUT AL ONG DOT TED LINE. ✂ *Prices are subject to change without notice. T otal Merc handise.........................................$_______________ S ales T ax........................................................$_______________ We are r[...]

Model 21 01 1 1 6047080 ( R e v . 2 E/S) 02-43 P rinted in China A TLINKS USA, Inc. 101 W est 103rd Street Indianapolis, IN 46290 © 20 02 A TLINKS USA, Inc. Tr ademark(s) ® Registered Marca(s) Registrada(s)[...]