Garmin 4223 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Garmin 4223, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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What should a perfect user manual contain?

First and foremost, an user manual of Garmin 4223 should contain:
- informations concerning technical data of Garmin 4223
- name of the manufacturer and a year of construction of the Garmin 4223 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Garmin 4223 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Garmin 4223, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Garmin service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Garmin 4223.

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Table of contents for the manual

  • Page 1

    ? Cover Page Graphic Place the graphic directly on the page, do not care about putting it in th e text flow . Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • T op: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hidd en. Dialog 4223[...]

  • Page 2

    BusinessPhone – Dialog 4223 Professional / Dialog 32 13 2 EN/LZTBS 170 322 R1A © Ericsson Enterprise AB 2004[...]

  • Page 3

    3 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Ta b l e o f C o n t e n t s T able of Contents page Wel come ............ ....................... ...................... . 4 Description . ...................... ......................... ....... 6 Incoming Calls .............. .......................... ....... 18 Outgoing Calls ... .....[...]

  • Page 4

    Welc ome BusinessPhone – Dialog 4223 Professional / Dialog 32 13 4 We l c o m e Welcome to the User Guide for the Dialog 4223 Professional / Dialog 3213 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communi cation Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.[...]

  • Page 5

    5 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Welc ome Copyright All rights reserved. No parts of th is publication ma y be reproduced, stored in retrieval systems, or tr ansmitted in any form or by any means, electronic, mechanical, photocopying, recor d ing or otherwise, without prior written pe rmission of the publisher exc ept in a[...]

  • Page 6

    Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 6 Description Dialog 4223 Professional 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 16 16 17 18[...]

  • Page 7

    7 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description 1D i s p l a y 3x40 characters. See section “ Display info ” on page 14. 2 Menu Function keys The functions depend on the traffi c state and will be shown on the last line of the display . When you are requested to (see di splay) , press the requir ed key to access the funct[...]

  • Page 8

    Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 8 12 Headset See section “ Headset - D ialog 4223 Professional ” on page 114. 13 V olume control T o adjust the volume. Also sp ace/backspace in writing mode. 14 Clear T o disconnect calls or to cl ear the display in programming. 15 Microphone 16 Optional ke y panel 17 Dual-[...]

  • Page 9

    9 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Dialog 3213 Executive 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 16 18 17 5 5[...]

  • Page 10

    Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 10 1D i s p l a y 3x40 characters. See section “ Display info ” on page 14. 2 Menu Function keys The functions depend on the traffi c state and will be shown on the last line of the display . When you are requested to (see di splay) , press the requir ed key to access the fu[...]

  • Page 11

    11 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description 12 Mute T o switch the microphone on or off. See section “ During Calls ” on page 35. 13 Loudspea ker on/off T o switch the loudspeaker on or off. See section “ During Calls ” on page 35. 14 Clear T o disconnect calls or to cl ear the display in programming. 15 Micropho[...]

  • Page 12

    Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 12 Phone keys Dialog 4223 / Dialog 3213 This table gives you an overview of the different key design of the Dialog 4223 Professional and the Dialog 3213 Executive. In this user guide you will only find illustrations of the Dialog 4223 keys. If you are using the Dialog 3213 Exec [...]

  • Page 13

    13 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Lamp indications The key lamps on your telephone in dicate with different signals the traffic state of the ongoi ng call or function. Ô Extinguished lamp The function is not active. Õ Ô Steady light The function is active. Ö Ô Slowly flashing lamp The line (or function) is[...]

  • Page 14

    Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 14 Display info The display assists your actions on the phone with step-by-step instructions. When your phone is idle, the upper line shows ge neral information. The mid li ne shows your name and extension number . The lower line presents lead texts for the menu keys. During an [...]

  • Page 15

    15 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description The pr ovisionin g of external cal ling numbers is network dependent. If it is not pr ovided, the di splay shows ’EXTERNAL ’ and the directory number of the external li ne. Even when it is pr ovided it might happen that callers are su ppressing their numbers, in this case t[...]

  • Page 16

    Descriptio n BusinessPhone – Dialog 4223 Professional / Dialog 32 13 16 To n e s T ones are audible in the handset. Dial tone (System ready to acce pt digits) Special dial tone (System ready to acce pt digits, active diversion on telep hone) Ringing tone (Ringing signal to called party) - repeated after 4 s Special ringing tone (Ringing signal to[...]

  • Page 17

    17 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Signals Ringing signals are emitted from the phone. Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. Internal ringing sign al - repeated after 4 s External ringing signal - repeated after 4 s Automatic Cal lback sign[...]

  • Page 18

    Incoming Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 18 Incoming Calls Internal calls A ringing signal and a flashing lamp indicate an in coming call. The display shows the numb er and the name of the internal calle r . External calls A ringing signal and a fl ashing lamp indicate an incoming call. If you are connected to a digi[...]

  • Page 19

    19 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Incoming Ca lls To a nother extension (Call pick-up) Y ou can answer a call to another ex tension from any phone in your office. z Call the ringing extensio n. Yo u r e c e i v e b u s y t o n e . pick-up Press (see display). Allow calls on Line 2 If you also want to receive calls also whi[...]

  • Page 20

    Incoming Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 20 Silent Ringing This function is useful if you do not want to be dist urbed by the ringing of the telephone. Incoming ca lls will only be indicated on the display and by the flashi ng Line key . Note: For the Dialog 3213 this func tion requires the releas e number R9B or hig[...]

  • Page 21

    21 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions w ill help yo u in your attempts t o establish contact wit h the called party . Make calls How to make intern al and external calls. z Enter either a dir ectory number to make an intern[...]

  • Page 22

    Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 22 Last External Number Redial When you initiate an external call the system automat ically stores all the dialled digits, irre spective of whether the call was successful or not. See also section “ Automatic Redial ” on page 24. *** Press to redial the last dialled exter [...]

  • Page 23

    23 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Automatic Callback Y ou call an extension and receive busy tone or get no answer . call-back Press (see display). V erification tone. d or í Replace the handse t or pres s to finish the procedure. Y ou are called back if the extensio n finishes the ongoing call or the next [...]

  • Page 24

    Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 24 Automatic Redial If you call an external number an d receive busy tone or get no answer , you can instruct the syst em to automati cally redial the number unti l it is ava ilable. Note: This feature could be re stricted. Ask the system administrator for the availability . T[...]

  • Page 25

    25 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Notes: It is not possible to do a new request on a key holding an already activated request until the existing one is cancelled. When the Automatic Redial lamp is rapidly flashing, your telephone is busy and you cannot receive or make new calls. The number of redial attempts[...]

  • Page 26

    Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 26 Busy extension Y ou call an extension and receive busy tone. Camp-on Y ou can notify a busy extension of you r call by a muted ringing call. camp-on Press (see display). Keep the handset off hook. When the called extension replaces the handset, it will be called au tomatica[...]

  • Page 27

    27 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Diverted extension Bypass Call Forwarding makes it possible to ca ll a specific extension, even if Call Forwarding is activated on this extension. *60* Pres s. z Enter extension number . # Pres s. Y ou will be connected to the sp e cified extension, regardless of which type [...]

  • Page 28

    Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 28 Option 2 - Via the keypad If you are using the Dialog 4223 Pr ofessional without a key panel, you can program 10 Individual Abbr eviated Numbe rs on the keys 0 to 9. Additionally , you can program the programmable keys on the telephone (see Option 1). See section “ Indivi[...]

  • Page 29

    29 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Individual Abbr evia ted Numbers via a programmable key Y ou can program and activate your most frequently used externa l numbers on the 2nd layer of a pr ogrammable key . This procedure can also be used if you want to program a function that is activated/deactivated via a d[...]

  • Page 30

    Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 30 Or: *z# Enter a dial code (maxim um 4 digits). store Press to store the number or the code (s ee display). í Press to finish programming. Note: The Dual-Function keys allo w Individ ual Abbreviated Numbers and other functions e.g. Dial-by-Name to be combined on the same ke[...]

  • Page 31

    31 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Note: Which digit to press for external line access depends on the configuration of the system. If your publi c network require s waiting for a seco nd dial tone, press * . # Pres s. í Press to finish programming. Cancel one specific Individual Abbreviate d Number #51* Pres[...]

  • Page 32

    Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 32 change Press (see display). Note: If programmed names already exist, press backward or forward until th e function NAMECALL is shown (see display). enter z Press (see displa y) and dial the numb er . Y ou can use any directory numb er , e.g. a Common Abbreviated Number or a[...]

  • Page 33

    33 BusinessPhone – Dialog 4223 Professional / Dialog 3213 System Phonebook System Phonebook The System Phonebook co vers internal directory numbers as well as external common abbreviated numbers. Use the System Phonebook directory Press (see display). The display shows: internal Press (see disp lay) to search for inter nal directory numbers.. ext[...]

  • Page 34

    System Phonebook BusinessPhone – Dialog 4223 Professional / Dialog 32 13 34 Make a Call ¿ Enter the first lette r(s) of the name. Note: How to write text is described in section “ Wri te T ex t ” on page 99. Note: In order to step thro ugh the whole System Phonebook, you can start the s earch function immediately without entering the first l[...]

  • Page 35

    35 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls During Calls The BusinessPhone Communication Plat form allows you to handle calls in many different ways. Y o u can switch between handset and handsfree/group conversation, mu te the microphones, make an inquiry , t ransfer the call, create a Conference or put the call on hold[...]

  • Page 36

    During Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 36 From handsfr ee to handset Y ou have an ongoing handsfree conversation. u Lift the handset. Conversation via the handset. Mute Y ou have an ongoing conversation. É Press to switch the microphone on or off. When the lamp lights, the caller will not be able to hear the convers[...]

  • Page 37

    37 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls Refer Back Y ou have an ongoing conversation on e.g. Line 2 and want to refer back to the call that is put on hold on Line 1. The lamp of the call put on hold flashes. Line 1 Ö Ô Press to put the se cond call on hold. First call is connected. Ö Ô Press to put the first cal[...]

  • Page 38

    During Calls BusinessPhone – Dialog 4223 Professional / Dialog 32 13 38 Callback Y ou are called back, if you have tr ansferred an external call and the other extension has not answer ed the call within a certain time. Y our telephone will ring again. Call W aiting If you hear the Call Waiting tone during an ongoing conversation, another person i[...]

  • Page 39

    39 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls Repeat the procedure to incl ude other persons into the Confer ence. In this way , you can in clude up to six parties in a conversation. How many of them can be external callers depends on the programming of the system. Individual Hold Y ou have an ongoing conversation, i.e. t[...]

  • Page 40

    Call List BusinessPhone – Dialog 4223 Professional / Dialog 32 13 40 Call List The Call List includes a complete history of recently made calls. It offers access to pr e viously dialed/received, internal/external numbers The Call List provid es following options: • Indication of the total number of calls (maximum 20) • Calling or erasing the [...]

  • Page 41

    41 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call List Retrieve calls T o see the first entry in the Call List: list Press (see display). The display shows e.g.: Incoming/outgoing calls a re shown as: [<- ... incoming call answered !<- ... incoming call not answered = missed call [-> ... outgoing call 1/20 indicates the firs[...]

  • Page 42

    Call List BusinessPhone – Dialog 4223 Professional / Dialog 32 13 42 Show date, time and call attempts for the selected call When you ar e retrieving calls fr om your Call List. time Press to see the date and time for the selected call ( see display). Y ou will see when the call was di aled/received and how many times the same call was sent/came [...]

  • Page 43

    43 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering Call Metering When the BusinessPhon e Communication Platform is provided with metering inf ormation from the public n et, the call metering function can be used to check the cost of o utgoing calls. The BusinessPhone Communi cation Platfo rm offers several options to obtain t[...]

  • Page 44

    Call Meteri ng BusinessPhone – Dialog 4223 Professional / Dialog 32 13 44 Cost of the last call After finishing an outgoing external c all, you have the possibility to see the cost of the last call. *46# Pres s. The display shows the c ost of the last call. í Press to finish the procedur e. Read out your own cost counter This is useful, when you[...]

  • Page 45

    45 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering ì In case of a typing error , press the Volume Down key to delete the latest entered digit. activate Press to confirm the Passwor d (see display). Select the typ e of meter you want to read out . caller Press to r ead out an extension counter (see di splay). If the system is[...]

  • Page 46

    Call Meteri ng BusinessPhone – Dialog 4223 Professional / Dialog 32 13 46 display Press to show the co unter on the display (see displa y). In this menu you have the same possibilities as in the previous menu. It is also possible to reset without a printer . If you have not entered a speci fic directory number in this procedure, you will see the [...]

  • Page 47

    47 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering Printout The printout covers the foll owing information: Example: Call Metering Information BusinessP hone Date: 04 05 12 Time: 10:53 ERICSSON ENTERPRISE GmbH Pottendorfer Str. 25-27 1121 Vienna AUSTRIA Reason for print out : Read Division : Total system Group : Callers Direc[...]

  • Page 48

    Call Meteri ng BusinessPhone – Dialog 4223 Professional / Dialog 32 13 48 Printout contents Date: Shows the date of the printout. Time: Shows the time of the printout. Ericsson Enterprise GmbH Pottendorfer Str . 25-27 1121 Vienna AUSTRIA 4 lines with 50 characters per lin e are free for definition. For example, for the company address. Reason for[...]

  • Page 49

    49 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering Integrated System Check T o avoid a loss of the counter valu es during re-confi guration of the system, an Integrated System Check offers you the opportunity to read out all the counters which were not r eset before the re- configuration. T o initiate the System Check you nee[...]

  • Page 50

    Call Forwar ding BusinessPhone – Dialog 4223 Professional / Dialog 32 13 50 Call Forwar ding When you are not available to take calls or decide to answer your calls on another extension, it is us eful to forward your calls to an alternate answering posi tion. The alte rnate an swering position can either be a pre-programmed one (a common one for:[...]

  • Page 51

    51 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwar ding Fixed Diversion This function directs your calls to a pre-pr ogrammed answering position (e.g. secretary). Activate Fixed Diversion 2nd Ô Pres s. Diversion Ô Pr ess to activa te diversion. All calls to your extension are dir e cted to a pre-programmed address. The displa[...]

  • Page 52

    Call Forwar ding BusinessPhone – Dialog 4223 Professional / Dialog 32 13 52 Program Fixed Diversion addr ess If you need to program a new diversion address: prog Press (see display). diversion Press (see display). z Dial new diversio n address. ì In case of a typing error , press the Volume Down key to delete the latest entered digit. store Pres[...]

  • Page 53

    53 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwar ding Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number , a colleague’ s extension, an exter nal number or a Common Abbreviated Number (e.g. your car telephone). Note: In order to p[...]

  • Page 54

    Call Forwar ding BusinessPhone – Dialog 4223 Professional / Dialog 32 13 54 Program and activate a new External Di version address T o set a new Individual Extern al Diversion address: *22* Pres s. 0z Enter the di git(s) for exter nal line access and the new External Diversion ad dress. A maximum of 24 digits. Note: Which digit to press for exter[...]

  • Page 55

    55 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwar ding Re-activate External Dive rsion Divert your calls to an exter nal position. *22*# Dial to activate the prog ra mmed External Diversion. Y ou can make outgoing ca lls as us ual. A special dial tone reminds you that Call Forwarding is active. The display shows that you have [...]

  • Page 56

    Call Forwar ding BusinessPhone – Dialog 4223 Professional / Dialog 32 13 56 Follow-me If you are in another room, you can still answer your calls by forwarding them to where you ar e. T o activate Follow-me, Individual Diversion mu st be activ e on your telephone. Activate Follow-me Note: This procedure has to be executed from the telephone the c[...]

  • Page 57

    57 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), thi s feature allows you to inform your callers of the reason of your absen ce. Exter nal callers will be routed to the operator who also has a ccess [...]

  • Page 58

    Absence Information BusinessPhone – Dialog 4223 Professional / Dialog 32 13 58 Enter information T o store T ext or Voice information. 2nd Ô Pres s. Info Ô Pres s. leave Press (see display). absence Press (see display). When the information is activat ed, the Message/Info lamp shows a steady light. If a message arrive s, the lamp starts flashin[...]

  • Page 59

    59 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information activate Press (see display). The programmed Absence Information will be shown in the display . Internal callers receive the informat ion on the display (or as spoken information to callers with out displa y phone). Exter nal callers will be routed to the operator who a[...]

  • Page 60

    Absence Information BusinessPhone – Dialog 4223 Professional / Dialog 32 13 60 Change information 2nd Ô Pres s. Info Ô Pres s. Erase erase Press (see display). absence Press to erase the i nformation (see display). Change leave Press to leave another information (see display). Or: on/off Press to activate/dea ctivate informatio n (see display).[...]

  • Page 61

    61 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information Receive info for diverted calls A colleague, Andersen, has programmed diversion to your extension. Y ou answer a call to An dersen on your phone. The sign ‘&’ or ‘%’ indicates that Ande rsen has T ext or Voice info programmed. T ext info programmed div-info [...]

  • Page 62

    Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 62 Messages By using the Message system you can s end, receive, forward and store dif f erent kind of message s. Y ou have also access to a number of helpful features, like recording an ongoing conversation, placing exter nal calls via the co mpany network and many more ... Password[...]

  • Page 63

    63 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Individual Mailbox system Callers are able to leave message s in your Individual Mailbox. Activate Divert your extension to the Mailbox system. Â 2nd Ô Pres s. Diversion Ô Pr ess. z Enter the numbe r to the Mailbox system. Ask the system administrator fo r your defined Mailbox [...]

  • Page 64

    Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 64 greeting Press (see display). diversion Sele ct type of diversion and us e the menu keys to record your greeting (see display). í Press to activate. When you activate the diversion, the recorded gr eeting is played to the next caller . Note: When you have activated a diversion w[...]

  • Page 65

    65 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages z Enter the numbe r to the Mailbox system. During the pr ocedure you will be ask ed for your extension number and your Password. Note: Y ou cannot use the Default Password 0000 to retrieve messages ext ernally . If you want to check your messages from an external p osition, you ha[...]

  • Page 66

    Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 66 Note: If you do not acknowledge the Notificatio n within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrat or for the programmed number of No tification at tempts). Program Notification number and time Message Ô Press to view the[...]

  • Page 67

    67 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Or: immediate Press if you want immed iate Notification (see di splay). save Press to save the Notifica tion time (see display). This step is excluded if you program immediate Notification. í Press to finish programming. Activate/deactivate the Notification Message Ô Pr ess. adm[...]

  • Page 68

    Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 68 Message Ö Ô Press to view the Mailbox. If the Mailbox contains heard me ssages only , the lamp shows steady light instead. Note: Depending on the conf iguration, you might be asked for your Password before you can retrieve your messages. See section “ Security ” on page 77.[...]

  • Page 69

    69 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Forward a V oice message Y our received V oice messages (in the Individual or Common Mailbox) can be forwarded to othe r Mailbox numbers (Individual or Common). When you forward a V oi ce message to an Individual Mailbox, the Mailbox number is th e same as the extension number . S[...]

  • Page 70

    Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 70 Common Mailbox system If you divert your telephone to a Common Mailbox, the callers are able to leave messages there. The differ ence between your Individual Mailbox and a Common one is that a Common Mailbox can be used by more than one user . Activate Divert your extension to th[...]

  • Page 71

    71 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Retrieve messages - externally T o retrieve your messages from an external position: z Enter your company’ s tele phone number . z Enter the Common Ma ilbox number . During the pr ocedure you will be ask ed for your extension number and your Password. Note: Y ou cannot use the D[...]

  • Page 72

    Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 72 During an unanswered call When you call an extension and receive busy tone or get no answer , you can send a Callback, Voice or T ext message. Message Ô Pr ess. Select message type ( see display). Note: After sending, you can repeat to other extensions. Callback call-back Press [...]

  • Page 73

    73 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Check sent messages Y ou can check me ssages that you have sent, for instance if you want to erase a message. Y ou can also check messages received at other extensions (not allowe d by default, ask system administrator). Message Ô Pr ess. administr Press (see display). check Pres[...]

  • Page 74

    Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 74 Returned messages Messages that have been left un answered for a long period ar e sent back to you. T o check returned messages: Message Ö Ô Pres s. sent-back Press (see display). Use the menu keys to check returned messages (s ee display). Y ou can erase or re-send the message[...]

  • Page 75

    75 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Dictaphone function If you want to recor d and retrieve personal V oice messages you can use the Dictaphone function. A Dictaphone message is treated as a normal message. How to retrieve Dictaphone messages, see section “ Check and store r ece ived messages ” on page 67. Recor[...]

  • Page 76

    Messages BusinessPhone – Dialog 4223 Professional / Dialog 32 13 76 Conversation Recor d ing The Conversation Recording function makes it possible to store the ongoing telephone conversation in the Indivi dual Mailbox by pressing a pre-pr ogrammed Re cording key . Y ou can store both internal a nd external c alls. Conference calls cannot be store[...]

  • Page 77

    77 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Security Security Y ou can use your four -digit Password for blocking your phone from unauthorized use , for making ex ter nal calls from any blocked extension, for entering the Message system or when you are using the DISA function. Note: The first time you en ter the Message system you m[...]

  • Page 78

    Security BusinessPhone – Dialog 4223 Professional / Dialog 32 13 78 Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension. Bypass own extension *72* Pres s. z Enter your Password. # Pres s. Dial tone. Y ou can make one call from your extension. Bypass another extension This makes it possible to make a ca[...]

  • Page 79

    79 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Security Block extension *72# Enter to bloc k your extension. V erification tone. í Press to finish the procedur e. Unblock extension #72* Pres s. z Enter your Password. # Press to r e-open. V erification tone. Y our extension is open for use. í Press to finish the procedur e.[...]

  • Page 80

    Group Featur es BusinessPhone – Dialog 4223 Professional / Dialog 32 13 80 Gr oup Features When you are working together in a team the following group features can be very useful. Y ou can page your collea gues, give them T elephone Attendance or pick-up their incoming calls. Key system With this function, all (or selected ) external lines are re[...]

  • Page 81

    81 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Group Featur es Supervision/T elephone Attendance A Function key can also be programmed for Supervision and handling cal ls for a group of extensions. If a Supervision/Attendance key is programmed on your telephone, you are able to call the other gr oup members or answer incoming calls for[...]

  • Page 82

    Group Featur es BusinessPhone – Dialog 4223 Professional / Dialog 32 13 82 Loudspeaker Paging Y ou can page all extensions in a group and give a V oice message. Paging Ô Press (pr e-progr ammed). All extens ions in a gr oup are cal led. Paging Õ Ô Pr e ss again and hold the k ey (pre-programmed). Give the V oice message and then release the ke[...]

  • Page 83

    83 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Group Featur es Gr oup Hunting Y ou r telephone can be i ncluded in one or several hunt groups. In a hunt group all members are r epresented with one common directory number . 16 hunt grou ps can be programmed, each containing 1 to 20 members. A member can be either an extension number , a[...]

  • Page 84

    Group Featur es BusinessPhone – Dialog 4223 Professional / Dialog 32 13 84 Answer calls As system default the hunt group nu mber is shown in the display . If you require a different display la yout, please cont act your system administrator . Answer Group Hunting calls in the normal way . Log out T o log out from one hunt group: #28* Press. z Ent[...]

  • Page 85

    85 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities ISDN Facilities This chapter is only relev a nt when your system is connected to a digital trunk line (ISDN-tru nk line). It provides a general view of all the (supplementary) services available from the public net which are supported by the system. The servic es from the p[...]

  • Page 86

    ISDN Facilities BusinessPhone – Dialog 4223 Professional / Dialog 32 13 86 Answer an incoming call from an ISDN-line A ringing signal and a flashing la mp indicate an inco ming call, answer the call in the normal way . One of the following four cases will occur . Example 1: The public net provides th e number of the caller . Mr . Plattner with pu[...]

  • Page 87

    87 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities Make an external call on an ISDN-line Establish an external call in the normal way . If the called party is also connected to a digital trunk line, your public number is shown on the called party’ s display . If the connected party number di ffers from the dialled one (fo[...]

  • Page 88

    ISDN Facilities BusinessPhone – Dialog 4223 Professional / Dialog 32 13 88 Malicious Call Identification If you ar e disturbed by malicious external incoming calls, you can request a number tracing fr om the network provider . If you cannot see the number of the caller or connect ed party (because of an activa ted number suppression), you have th[...]

  • Page 89

    89 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities Number Secrecy By pressing a pre-pr ogrammed Number Secrecy key you can choose not to show your complete number (public + extension number) to the connected party . Number secrecy Ô Press a pre-progr ammed key to suppre ss your complete number to the public net. The lamp b[...]

  • Page 90

    Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 90 Other Useful Featur es By using these features your produc tivity will be incr ease d, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker and much more ... T andem configurat[...]

  • Page 91

    91 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Feat ures T o deactivate the T andem configur ation Secondary on/off Õ Ô Press (pr e-programmed). Or: #28# Press to log off the secondary tele phone. For incoming calls: •T h e secondary telephone cannot be called and the primary telephone works as a norm al stand-alone te[...]

  • Page 92

    Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 92 activate Press to activate (see display ). í Press to finish programming. When the Reminder time is reach ed, your phone ri ngs with recall signal. Cancel Reminder #32# Press to cancel all settings. í Press to finish the procedur e. Backgr ound Music Y ou can list[...]

  • Page 93

    93 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Feat ures Opening of the doorlock After you have answered the Door phone, you can open the door making an inquiry to the d oor -opener’ s dir ectory number . Inquiry Ô Press. z Dial the door -o pener’ s directory number . Please ask your system administrator for the numbe[...]

  • Page 94

    Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 94 Direct Inwar d System Access (DISA) If you are working externally an d you ha ve the need to mak e business calls, call your comp any and use the company PBX to make an external c all to the desired party . Y ou just pay the cost for the phone call to your company .[...]

  • Page 95

    95 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Feat ures Account Number An Account Number ca n be entered to debit telephon e cost to differ ent accounts. Depending on the system configuration the Account Number has to be ente red from a V erified Account Number List (predefined) or you can invent your own Account Number .[...]

  • Page 96

    Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 96 DTMF T ones The DTMF function is used to co ntrol answering machines or any other telecommunication devices. z Make an internal or ex ter nal call to r each the desired device. When your call is answered you ca n continue to dial digits wh ich will be sent as DTMF d[...]

  • Page 97

    97 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Feat ures Networking Networking is the conne ction of several premises within a company . The connection can be se t up via leased lines, public lines, Local Area Netw o rk (LAN) or Wide Ar ea Network (WAN). Ask your system administrator abou t d etails regarding networking. I[...]

  • Page 98

    Other Useful Fe atures BusinessPhone – Dialog 4223 Professional / Dialog 32 13 98 Least Cost Routing Least Cost Routing (LCR) automatically selects t he cheapest way to establish the con nection to th e desired external number . Please ask your system administrator if th is function is installed in your system. If the extension has been configur [...]

  • Page 99

    99 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Wri te T e xt Wr i t e T ex t It is necessary to write text, e. g. when you are typing Absence Information, sending a T ext messa ge or searching the integrated telephone directory . Use the keypad to write text, e.g. when you are sending a T ext message. Y ou have selected text mode. Sele[...]

  • Page 100

    Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 100 Settings If you requ ire frequent use of certai n functions, you may program them on the Dual-Function keys on the te lephone and the key panel. When you want to use the fu nction, just press the key . Notes: The Dual-Function keys allow programmed functions and short numbers to[...]

  • Page 101

    101 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Program a function How to program a function on key A. Note: Some functions can also be programmed as Individual Abbreviated Numbers, see section “ Abbreviated Numbers ” on page 27. prog Press (see display). key Press (see display). _AÔ Pres s the desired pr ogrammable key .[...]

  • Page 102

    Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 102 Select ringing character z Select ringing cha racter (0 – 4). See section “ Function codes and r equired data ” on page 103. enter Press (see display). í Press to finish programming. After approximately 10 seconds, the Function key is active. Example: Program Supervision [...]

  • Page 103

    103 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Function codes and requir ed data Note: Accessible functions depend on the programming of the system; if you require another function please contact your system administrator . The functions above are the default functions. Ringing character: 0=N o r i n g i n g . 1=R i n g i n g[...]

  • Page 104

    Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 104 Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Camp- on or the Intrusion function may va ry fr om country to country . If you cannot use a code of a function, maybe your exchange sys tem has been program[...]

  • Page 105

    105 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Handset and loudspeaker volume Use the volume keys. Y ou can set different volume levels for internal and external calls and for Background Music. During a call, adjust handset listening volu me in handset mode. Adjust loudspeaker volume in Mon itor mo de or during Background Mus[...]

  • Page 106

    Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 106 Ringing signal By programming, you can adjust ringing type (2 types), ringing volume (10 steps) and ringin g characte r (10 characters). prog Press (see display). ringing Press (see display). Y ou can now select ringing type, volume or character . Ringing type Select type 1 if y[...]

  • Page 107

    107 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Ringing character character Press (see display). Y ou will hear the sele cted character . next Press to cha nge (see display). í Press to finish the procedur e. Melody programming If you want a personal melody when your telephone rings, this can be programmed for internal, exter[...]

  • Page 108

    Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 108 Programming mode 2nd Ô Pres s to enter Programming mod e. Select the call type you want to program. Line 1 Ô Press for inter nal calls. Or: Line 2 Ô Press for external calls. Or: Inquiry Ô Press for Callb ack calls. Select Pr ogramming mode options to control the melody . Pr[...]

  • Page 109

    109 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Insert a pause: * Press to insert a short pause. Hold the key to ge t a long pause. Change the octave: 0 Press to get a higher or lower octave for the note you have inserted. It is higher when a plus si gn is added beside the note. Scroll within the mel ody: ì Press to move the [...]

  • Page 110

    Settings BusinessPhone – Dialog 4223 Professional / Dialog 32 13 110 Display contrast Y ou can adjust the co ntrast for the display . í*5 Press a nd hold simultaneously until a ring signal is heard. The display shows: 2nd Ô Press. The display shows: ì Press r epeatedly to adjust the contrast. # Press to save and exit. Note: T o exit the menu w[...]

  • Page 111

    111 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Accessories This chapter describes optional feat ures that can be used t ogether with your BusinessPhone telephone. Expansion key panel Dialog 4223 Professional Each key panel offers 17 additional keys for storing of your mo st frequently used telephone n umbers and functi ons[...]

  • Page 112

    Accessories BusinessPhone – Dialog 4223 Professional / Dialog 32 13 112 Option unit Dialog 4223 Professional The Option unit DBY 420 01/1 is a n optional accessory , to be installed on the bottom of your te lephone set. The following devices can be installed via the Option unit: • Extra bell or busy indi cation outside your door T o check or se[...]

  • Page 113

    113 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Dialog 3213 The Option unit DBY 410 02 is an optional acce ssory , to be installed on the bottom of your te lephone set. The following devices can be installed via the Option unit: • T ape recor der • Extra bell or busy indi cation outside your door • Enhanced Headset fu[...]

  • Page 114

    Accessories BusinessPhone – Dialog 4223 Professional / Dialog 32 13 114 Headset - Dialog 4223 Professional How to install the headset, see se ction “ Installation ” on page 122 . The following headset f unctions are available. Activate/Deactivate the headset Í Press the Headset key to activate/d eactivate. See section “ Description ” on [...]

  • Page 115

    115 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Headset with Group Listening  Press to toggle between head set with or without Group Listening. Headset to handsfree  Pres s. Í Press the Headset key . Handsfree to headset Í Press the Headset key .[...]

  • Page 116

    Accessories BusinessPhone – Dialog 4223 Professional / Dialog 32 13 116 Headset - Dialog 3213 The following Headset functions are available. Note: T o use the Headset func tion s your telephone has to be equipped with option unit DBY 410 02. How to install the option unit, see separate installation instructions provided with the option unit. Acti[...]

  • Page 117

    117 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Headset with Group Listening s Press to toggle between head set with or without Group Listening. Headset to handsfree s Pres s. Headset h Press the Headset key (optional). Handsfree to headset Headset h Press the Headset key (optional).[...]

  • Page 118

    Useful Hints BusinessPhone – Dialog 4223 Professional / Dialog 32 13 118 Useful Hints Connections between external lines With your BusinessPhone PBX, you can establish an ex ternal call diversion or a Conference with mo re than one external party or transfer an externa l call to another exter nal destination (e.g. a mobile phone). These features [...]

  • Page 119

    119 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Glossary Glossary Abbreviated Number Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key . Short numbers can be: 1. Common, which means that all extensions can use them. 2. Individual, which means that they are programmed and used by each extension s[...]

  • Page 120

    Glossary BusinessPhone – Dialog 4223 Professional / Dialog 32 13 120 Extension All telephones con nected to the PBX h ave a unique internal number (up to 8 digits). If your telephon e is equipped with a display , you can see your number . Function code A digit code that corresponds to a specific function. See section “ Settings ” on page 100.[...]

  • Page 121

    121 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Glossary Third p arty A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or exter nal. See section “ During Calls ” on page 35. Tie line An external line from the private network. Tr a n s f e r During an internal o[...]

  • Page 122

    Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 122 Installation Dialog 4223 Professional Install cables Y ou can put the c able to the hand set in th e notch unde rneath th e telephone. The cable to the exchan ge has to be pl ugged in LINE and the handset cable has to be plug ged in HANDSET . Change cables T o remove a cable[...]

  • Page 123

    123 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Install stands and adapt telephone Position high Position low Tiltable displa y Adjustable angle Press to fasten stand Release to remove stand[...]

  • Page 124

    Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 124 Install key panels 1 Remove the sm all plastic pla te, marked D SS, i.e. with a screwdriver and connect the cable . 2 Attach key panel unit. 3 Secur e with screws and ins tall stand. Note: All key panel s must be of type DBY 419 01 (three or four key panels ca n only be used[...]

  • Page 125

    125 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Stand positioning (1-4 k ey panels) Install card Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson T ele phone T oolbox CD. For questions regar ding the product, please cont act yo[...]

  • Page 126

    Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 126 Install pullout leaf 1 Remove the protective fi lm from the guiding rails. 2 Attach the guiding rails to the bottom of the phone, observing the dir ection of the “cut” corner . 3 Insert the pullout leaf.[...]

  • Page 127

    127 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation W all mounting handset hook The phone can be wall mounted wi thout using a spec ial console. Useful for instance in conf erence rooms or public ar eas. 1 Use a screwdriver to r e move the handset hook. 2 T ur n the hook upside down and insert. 3 Use a screwdriver to r emo ve [...]

  • Page 128

    Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 128 Install card Use the De signation Car d Manager to mak e and print your own designation cards. The Designation Card Manager is included on the Ericsson T elephone T oolbox CD . For questions regard ing the product, please contact your Ericsson Enterprise Certified Sales Part[...]

  • Page 129

    129 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Dialog 3213 Executive Install cables 1C a b l e t o h a n d s e t 2 Cable to exchange 3 Space for personal directory list (optional) 4 Wal l mounting screw holes Y ou can put the c able to the hand set in any of the two notches underneath the t elephone. The cabl e to the exc[...]

  • Page 130

    Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 130 W all mounting handset hook When mounting on a wall, you ha ve t o pull out and tur n the hook. Install stand and adjust telephone Press to decrease angle P ull to increase angle Tiltable display Adjustable angle[...]

  • Page 131

    131 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Install key panel 1 Connect cable 2 Attach key panel uni t 3 Secure with scre ws 4I n s t a l l s t a n d When connecting one or two optional key pa nels to your tele phone the DBY 409 01 key panel may be used. No external power cables are r equired for this key panel, as pow[...]

  • Page 132

    Installation BusinessPhone – Dialog 4223 Professional / Dialog 32 13 132 Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiator . • Make sure that the line cable isn?[...]

  • Page 133

    133 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Index Index A Abbreviated Numbers 2 7 Common 28 Individual 29 Absence Information 57 Change 60 Diversion 61 Enter 58 Erase 60 For another extension 60 Free text 59 Pre-defined 58 Vo i c e 5 9 Accessories 111 Account Number 95 Alternative programming for Automatic Callback, Camp-on, Intrus[...]

  • Page 134

    Index BusinessPhone – Dialog 4223 Professional / Dialog 32 13 134 Conference 38 Handsfree 35 Inquiry 36 Loudspeaker 35 Mute 36 Park call 39 Refer Back 37 T ransfer 37 E Enter information 58 Expansion key panel 111 External calls 18 External Diversion 54 Extra handset 113 F Fixed Diversion 51 Follow-me 56 Forward a V oice message 69 Free text in f[...]

  • Page 135

    135 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Index Number Identification 85 Number Secrecy 89 K Key panel 111 Key system 80 L Lamp indications 13 Last External Number Redia l 22 Least Cost Routing 98 Loudspeaker Paging 82 M Mailbox system Common 70 Individual 63 Make a call via the System Phonebook 34 Make an external call on an ISD[...]

  • Page 136

    Index BusinessPhone – Dialog 4223 Professional / Dialog 32 13 136 S Save and redial incoming calls 20 Save external number 22 Security 77 Send Message 71 Settings 100 Short Numbers 27 Signals 17 Silent Ringing 20 Supervision 81 System Check 49 System Phonebook Make a Call 34 Use 33 T T andem configuration 90 T ape recor der 113 T elephone Attenda[...]

  • Page 137

    137 BusinessPhone – Dialog 4223 Professional / Dialog 3213[...]

  • Page 138

    Ericsson is shaping the future of Mobile and Broadband Intern et communications through its continuous technology leadership . Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most po werful communication companies in the world. All rights reserved. Ericsson Enterprise AB For questions r egarding the pr o[...]