G-Technology 0G02319 manual

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Table of contents for the manual

  • Page 1

    G SPEED Q ™ High-Speed, RAID Prot ec ted Stor age S y stem PRODUCT MANU AL g-technology .com[...]

  • Page 2

    p.2 T able of C ontents G SPEED Q ™ W elcome to G-SPEED Q T able of Conten ts Safety & General Use Safety Pr ecautions ..................................... 4 Backup Y our Data ...................................... 5 About Y our G-SPEED Q Introduction ................................................ 7 What’ s in the B ox ..................[...]

  • Page 3

    G SPEED Q ™ Safety & General U se • Safety Pr ecautions ...................................... p.4 • Backup Y our Data ........................................ p .5[...]

  • Page 4

    p.4 Safety & General Use G SPEED Q ™ Safety Precautions G-SPEED Q’ s warranty may be void as a result of the failure t o respect the precautions listed here. If you det ect a problem with your drive , please contact our T echnical Suppor t depar t- ment. If the product is returned with damage caused by impr oper handling, the w arranty will[...]

  • Page 5

    p.5 Safety & General Use G SPEED Q ™ Backup Y our Data The disk drive con tained in your G- SPEED Q device is a delicat e electronic instrument and is susceptible to damage due to ex cessive physical shock. Under no circumstances will G- T echnology be held liable for the recov ery or restoration of lost data. An y loss, corruption or destruc[...]

  • Page 6

    G SPEED Q ™ About Y our G-SPEED Q • Introduction ............................................................. p. 7 • What’ s in the Box .................................................. p .8 • Syst em Requirements .......................................... p .8 • Over view of the Dr ive ....................................... p.9[...]

  • Page 7

    p.7 About Y our G-SPEED Q G SPEED Q ™ Introduction Thank you f or purchasing the G-SPEED™ Q from G- T echnology . G-SPEED Q is a high-speed, low cost stor age solution that was designed t o safeguar d digital photos , audio and video libraries and documents. This quiet, compact four -bay unit delivers solid , aor dable R AID storage for both[...]

  • Page 8

    p.8 About Y our G-SPEED Q G SPEED Q ™ inbox What’ s in the Box The follo wing items ar e included in the box: • G-SPEED Q Storage Unit with 4 Remov able Disk Modules • eSA T A cable • F ireW ire 800 cable 9 Pin to 9 P in) • F ireW ire 400 to 800 cable • USB 2.0 cable • Pr oduct CD • Drive module keys If any items are missing , ple[...]

  • Page 9

    p.9 About Y our G-SPEED Q G SPEED Q ™ Overview of the Drive This diagram sho ws the helpful f eatures of y our G-SPEED Q . The compact and quiet G-SPEED Q featur es four hot -swappable HGST 7200 RPM Enterprise class SA T A hard drives . It has a uniquely designed all aluminum enclosure with a heavy duty power supply and a quiet cooling fan to ens[...]

  • Page 10

    G SPEED Q ™ U sing Y our D riv e • Easy Installation f or Mac ................................. p .11 • Optimize P er formance ...................................... p .11 • Disconnec t the Drive .......................................... p .12 • W arning LED Alarms .......................................... p .12 • Windo ws Use .......[...]

  • Page 11

    p.11 Using Y our Drive G SPEED Q ™ Easy Installation for Mac G-SPEED Q attaches to your c omputer via a USB 2.0, high speed eSA T A, or one of two F ireW ire 800 por ts. Choose the connection appropriate f or your sys- tem and connect the drive with the matching sup- plied cable. F ireWir e 400 connectivity is handled by the included 9 P in to 6 [...]

  • Page 12

    p.12 Using Y our Drive G SPEED Q ™ W arning LED Alarms G-SPEED Q is equipped with visual alarms to aler t you to an y possible malfunction. There is a r ed LED on the bottom right of the unit and amber LEDs on each drive module. These LEDs will ash f or about 45 seconds when the unit is rst pow ered on. • If the red warning ligh t is lit,[...]

  • Page 13

    p.13 Using Y our Drive G SPEED Q ™ W indows U se G-SPEED Q is set up at the factor y for use with Mac OS X systems . A simple initialization will prepare y our dr ive for use with Windows Vista and Window s 7 systems . G-SPEED Q is not suppor ted by Window s XP or other 32-bit operating syst ems. These OS’ s are limited to a maximum volume siz [...]

  • Page 14

    G SPEED Q ™ U sing RAID Mo des • Supported RAID M odes ......................... p .15 • The Congura tor Utility .......................... p .16 • C ongure the RAID M ode .................... p .16[...]

  • Page 15

    p.15 Using RAID Modes G SPEED Q ™ Suppor ted RAID Modes G-SPEED Q is congured in RAID 5 (P rot ected) mode at the factor y . The drive also sup- por ts RAID 0 (Performance) conguration. The following table explains the advantages and disadvantages f or each RAID level. If you need to change the RAID level of G-SPEED Q , then follow the st e[...]

  • Page 16

    p.16 Using RAID Modes G SPEED Q ™ The C ongurator Utility T o change the RAID level for y our G-SPEED Q , you will need a software utility from G- T echnology called Con- gurator . NOTE: Y OU MUST CONNECT THE DRIVE VIA THE USB PORT TO USE C ONFIGUR A T OR. The utility is available on the enclosed CD or you can download it from the G- T echn[...]

  • Page 17

    p.17 Using RAID Modes G SPEED Q ™ 2. Click on the C ontinue button. A windo w will appear telling you tha t Congurat or is searching f or G-SPEED Q . The sear ch may take a f ew minutes. 3. Onc e the utility nds your G-SPEED Q , the following window will appear . Selec t the RAID 5 (Pr otected) or RAID 0 (Performance) radio button. Then cli[...]

  • Page 18

    p.18 Using RAID Modes G SPEED Q ™ 5. A windo w will appear telling you the c onguration is in pr ogress . NO TE: After the congura tion is complete , a system dialog bo x will warn that a device was not remo ved properly . Don ’t worr y about this message; just click OK. 6. C ongurat or will indicate that the RAID congura tion is co[...]

  • Page 19

    p.19 Using RAID Modes G SPEED Q ™ 7. Chang ing the RAID mode of the G-SPEED Q will require y ou to r e -initialize the disk with the Disk Utility application. A Disk Inser tion dialog box should appear . Click the Initialize button to launch Disk Utility . If the Disk Inser tion dialog does not appear , go to Application> Utilities and open th[...]

  • Page 20

    G SPEED Q ™ Maintenanc e for y our Drive • Initialize Drive f or Mac .................................. p .21 • Restore the Drive Ic on .................................. p .24 • Reformat with P ar titions ............................... p.26 • Replace a F ailed Drive Module ................... p .30[...]

  • Page 21

    p.21 Maintenanc e for Y our Drive G SPEED Q ™ initialize Initialize Drive f or M ac G-SPEED Q was factor y-formatted f or use or ‘initialized’ for Mac OS X. Y ou can reinitial- ize if you¹d like t o quickly erase the contents of the drive , or if you r econgur e the RAID mode. Her e are the steps . 1. F irst, open the Disk Utility program[...]

  • Page 22

    p.22 Maintenanc e for Y our Drive G SPEED Q ™ 4. Choose the F or mat option that you pr efer . • Mac OS Extended (Journaled): Use this format if you int end to use the drive f or Time Machine or to create a separ ate bootable installation of OS X. • Mac OS Extended: Use this f ormat for best performance and media storage . T o se - lect, clic[...]

  • Page 23

    p.23 Maintenanc e for Y our Drive G SPEED Q ™ W ARNING: THIS NEX T STEP WILL ER ASE ALL DA T A ON Y OUR DRIVE. 6. Click on the Er ase button to con tinue. A pr ogress bar in the lo wer right corner of the window will show the pr ogress of the disk’ s reformatting . 7. A fter the drive is reinitialized , you should automatically see the Time Mac[...]

  • Page 24

    p.24 Maintenanc e for Y our Drive G SPEED Q ™ Restore the Driv e Ic on If the G-SPEED Q drive icon was erased during the reinitializing pr ocess (see previous section ), you can rest ore the icon with the f ollowing easy steps. This proc ess is not requir ed for the opera tion of G-SPEED Q . However , it will make your drive ’ s appearance on t[...]

  • Page 25

    p.25 Maintenanc e for Y our Drive G SPEED Q ™ 4. Select the G-SPEED Q icon on your desktop and pr ess Command+I. This opens its Get Info window . (below left) 5. Select the default icon in the Get I nfo window . (below left) 6. P ress Command+V to paste the G-SPEED Q cust om icon into the Get Info window . (below right) The icon f or your G-SPEED[...]

  • Page 26

    p.26 Maintenanc e for Y our Drive G SPEED Q ™ multiple Reforma t with Partitions ‘P artitioning’ a hard drive is the process of dividing a har d drive int o separate , discrete sections called ‘volumes’ . Each volume w orks like a separate disk. Y ou can create up t o 16 dier ent partitions on a hard drive in OS X and each par tition c[...]

  • Page 27

    p.27 Maintenanc e for Y our Drive G SPEED Q ™ 2. Select the F ireW ire or USB ic on – not the G- T echnology drive icon – by clicking it in the left-side column. 3. Click on the P ar tition button in the main window . 4. Select the number of par titions you would like fr om the V olume Scheme menu. Below , we have selected ‘2 Partitions’ [...]

  • Page 28

    p.28 Maintenanc e for Y our Drive G SPEED Q ™ 5. Click on the rst partition in the V olume Scheme area. Y our par tition will be highlight - ed by a blue bounding bo x. • In the Name eld, type a name for the partition. • F rom the F ormat menu, choose your desired disk f ormat. If you will use your driv e primarily on Mac OSX, it is rec[...]

  • Page 29

    p.29 Maintenanc e for Y our Drive G SPEED Q ™ 8. Click on the P ar tition button to continue . A progr ess bar in the low er right corner of the window will show y ou the progr ess of the disk ’ s reformatting . 9. When partitioning is complete, the multiple partitions will be displayed in the left-hand panel of Disk Utility . 10. Quit the Disk[...]

  • Page 30

    p.30 Maintenanc e for Y our Drive G SPEED Q ™ Replace a F ailed D rive Module The internal componen ts of G-SPEED Q continually monitor the health of each of its disk drives. In the even t of a drive failure , a visual alarm will appear . Read more in W arning LED Alarms . RAID 5: If G-SPEED Q was congured in a protected RAID 5 mode, a driv e [...]

  • Page 31

    p.31 Maintenanc e for Y our Drive G SPEED Q ™ 5. If G-SPEED Q was setup in RAID 5 mode, the unit will beg in rebuilding data on the drive. During this pr ocess, all driv e LEDs will indicate data ac cess. The rebuild time is appro ximately 2 hours per TB. 6. Onc e the rebuild is complet e, G-SPEED Q is back to normal and pr otecting your valu- ab[...]

  • Page 32

    G SPEED Q ™ Suppor t & W arr anty • T echnical Suppor t .............................................. p .33 • Limited W ar ranty ............................................... p .34 • Copyright .............................................................. p .36[...]

  • Page 33

    p.33 Suppor t & W arranty G SPEED Q ™ T echnical Suppor t Thank you f or purchasing G-SPEED Q . If you have an y comments or questions about this manual or the product, please let us know! G- T echnology appreciates and values its cust omers, striving to g ive you the nest ser - vice and support. I f you encount er any diculties while i[...]

  • Page 34

    p.34 Suppor t & W arranty G SPEED Q ™ warrant y Limited W arran ty HGST , a West ern Digital Compan y (“HGST ”) Including G- T echnology for External Hard Disk Drives What does this limited w arranty c ov er? This Limited W arranty applies to new HGST products purchased fr om an authorized HGST dealer by the original purchaser f or normal[...]

  • Page 35

    p.35 Suppor t & W arranty G SPEED Q ™ What must y ou do? If you are having tr ouble with a product, befor e seeking limited warranty ser vice, rst f ollow the troubleshooting proc edures that HGST or y our reseller pr ovides. T o obtain limited warranty ser vice, you must rst obtain a Return Materials A uthorization (RMA) and ship-to ad[...]

  • Page 36

    p.36 Suppor t & W arranty G SPEED Q ™ copyright CAP A CITY DEFINITION AND DISCLAIMER F or G- T echnology products 1TB or greater: “One gigabyte ( GB) is equal to one billion byt es and one terabyt e ( TB) equals 1,000 GB (one trillion bytes). Ac cessible capacity will vary from the stated capacity due to formatting and partitioning of the h[...]