FARGO electronic L000286 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of FARGO electronic L000286, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of FARGO electronic L000286 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of FARGO electronic L000286. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of FARGO electronic L000286 should contain:
- informations concerning technical data of FARGO electronic L000286
- name of the manufacturer and a year of construction of the FARGO electronic L000286 item
- rules of operation, control and maintenance of the FARGO electronic L000286 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of FARGO electronic L000286 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of FARGO electronic L000286, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the FARGO electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of FARGO electronic L000286.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the FARGO electronic L000286 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Fargo  CardJet ™ Professi onal Series 410 Card Printer/Encoder and Persona  CardJet ™ C7 Printer User Guide (Rev . 6.1) Part Number: L000286[...]

  • Page 2

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2 Fargo CardJet Pro fessional Series 410 Ca rd Printer/Encod er and Persona CardJet C7 Printer User Guide (Rev. 6.1), prope rty of Fargo E lectronics, Incorpora ted Copyright  2002 , 2003, 2004, 2005, 2006 by F[...]

  • Page 3

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3 Table of Con tents Section 1: Introduction to CardJet ____________________________________________ 1-1 Rev iewing th e Noti ces an d Tradem ark R estrict ions _________________________________________ 1-1 Rev ie[...]

  • Page 4

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4 Trouble shoot ing w ith the Printe r conn ecti ons __________________________________________ 3-21 Trouble shoot ing th e Card Jam ______________________________________________________ 3-22 Troubleshooting with[...]

  • Page 5

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5 Acc essing t he Color Map Sel ection Dial og ____________________________________________ 4-67 Selec ting the Col or Map (C ard Medi a Ty pe) ___________________________________________ 4-68 Selec ting the Cl ea[...]

  • Page 6

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 1-1 Section 1: Introduction to CardJet Revie w ing the Notices and Trademark Restrictions Revie w ing the No tices The information in this document is subject to ch ange w ithout notice. NO WARRAN TY OF ANY KIND I[...]

  • Page 7

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 1-2 How to use the manual The CardJet Card Printer User Guide (Rev. 6.1) i s, in fact, the troubl eshooting and field service manual for both the Professi onal Series Ca rdJet 410 Card Prin ter/Encoder and the Per[...]

  • Page 8

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 1-3 Safety Messages (review carefully) Symbol C ritical Instructions for Safety purpos es Danger: Failure to follo w these installat ion guidelines c an result in death or serious injury . Information that raises [...]

  • Page 9

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 1-4 Additional Safety Precautions for CardJet Tech nician s (revie w carefully ) Symbol C ritical Instructions for Safety purpos es Danger: Before operat ing the unit, please r ead the fol lowing safety precaution[...]

  • Page 10

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-1 Section 2: T echnician Overview Technicians can review this section for a compre hensive troubleshootin g strategy for the two CardJet Card Prin ters. Techni cians can use this strategy to gain expert-level kn[...]

  • Page 11

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-2 Technician Handb ook for CardJ et Card Printers (co ntinued) ________ _____ _____ ____ _____ _ 2-39 Technician Handb ook for CardJ et Card Printers (co ntinued) ________ _____ _____ ____ _____ _ 2-40 Technicia[...]

  • Page 12

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-3 Revie w ing the CardJet Printers (410 and C7)  The CardJet Card Printer is a sin gle-sided inkjet ID Ca rd Printer. The tw o (2) CardJet models are the Pro fessional Serie s CardJet 410 Card Printer/Encode [...]

  • Page 13

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-4 Revie w ing the Pe rsona CardJet C7 Card Printer/Encoder The Persona CardJe t C7 is a sin gle-sided, inkjet ID Card Printer. Standard featu res:  Full color and monoch rome inkjet card printing ca pability [...]

  • Page 14

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-5 Technician Rev iew of Printer Features See the next pa ge. Refer to the Technician Hand book for CardJet Card P rinters in this section. Function Description Top Cover Opens to allow access t o the In k Cartri[...]

  • Page 15

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-6 Technician Review of Printer Features (continued) See the Cleani ng the Ink Cartridges and I nk Cartri dge Cradle procedure.[...]

  • Page 16

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-7 Technician Review of Printer Features (continued) Function Description Powe r button and LED Printer connec ted to the PC :  The Power button turns the Printe r ON and OFF . ( Note: W h en lit, the blue LED[...]

  • Page 17

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-8 Technician Review of Printer Features (continued) X CANCEL Bu tto n IN K L ED CARD Bu tto n / L ED POWER Bu tto n / L ED[...]

  • Page 18

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-9 Technician Review of Printer Features (continued) Function Description Card button and LED Card Status bu tton / LED: The Card button is u sed to resume ope ration after an error condition is cleared. In gener[...]

  • Page 19

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-10 Technician Review of Printer Features (continued) Function Description Ink LED The Ink Cartridge Status LED is desc ribed bel ow : The Ink LED light indi cates whe n you need to che ck the status o f the colo[...]

  • Page 20

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-11 Technician Review of Printer Features (continued) Function Description Cancel button X Press the Cance l button to cancel the current prin t job and reset the Printer for the next prin t job. ( Note: This w i[...]

  • Page 21

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-12 Technician Review of Printer Features (continued) Function Description Powe r Port Connect to the inclu ded pow er cord. See Powerin g up the Card Prin ter . USB Interface Port Connect to a W i ndows PC wi th[...]

  • Page 22

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-13 Technician Rev iew of CardJet Specifications The purpose o f this section is to provi de the Opera tor with speci fic information on the Regulatory Compl iances, Agency Listin g s and Techn ical Specification[...]

  • Page 23

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-14 Revie w ing the A genc y Listings Term Description Emissions Standards CE, FCC, CRC c137 4, BSMI, ITS (EN 55022 Cla ss B:1998, FCC Class B, EN 55024 : 1998) Safety Standards UL 60950, CSA C2.2 No. 60950 and U[...]

  • Page 24

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-15 Revie w ing the Tec hnical Specifications The Technical Speci f ications for the Professional Series CardJet 410 Ca rd Printer/Encode r and Persona CardJe t C7 Printer a re provided here. ( Note: The CardJe t[...]

  • Page 25

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-16 Reviewing the Technical Specifications (continued) Type Description Interface U SB 1.1 Memory 2MB RAM Operating Temperature 59 ° to 95 ° F / 15 ° t o 35 ° C Operating Humidity The Operating Humidi ty is a[...]

  • Page 26

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-17 Reviewing the Technical Specifications (continued) Type Description Printer Drive rs W indow s 98 / Me / 2000 / XP Resolution 600 dpi (Fast mode) This is the number o f individu al pixels in a graphic , taken[...]

  • Page 27

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-18 Technician Rev iew of CardJet Card Printer Setup IMPORTA NT! Fargo Card Printers re quire highly special ized print suppli es to function properly. To max imize Printer li fe, reliabili ty, printed card quali[...]

  • Page 28

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-19 Connecting the Card Printer to the Computer The Card Printer is desi gned to be used with any IBM-PC or compa t ible runni ng Windows 98Se/Me /2000/XP. For best results , a Pentium ™ cl ass 233 MHz computer[...]

  • Page 29

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-20 Opening the Top Cov er to the Card Printe r Step Procedure 1 Open the Top Cov er of the Printe r by lifting up on its front edge and tilting the cover back into its fully open position. See CardJ et Engineeri[...]

  • Page 30

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-21 Powering up the Card Printer The power supply within the Printer is a univ ersal power supply properly con figured for the power used in the (respectiv e) country. To conne ct power to the P rinter, locate th[...]

  • Page 31

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-22 Revie w ing the P rinter Driver Operat or Interface Technicians can acce ss the Printer Driver wi ndow by selecting Start but ton > Settings > Printers > CardJe t Professional 410 Card Printer (ri g [...]

  • Page 32

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-23 Reviewing the Printer Driver Operator Interface (continued) See Section 3: P rinter A d justments for more d etailed procedu res.[...]

  • Page 33

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-24 Reviewing the Printer Driver Operator Interface (continued) Step Description 4 Interfacing w ith the Magne tic tab (option with the CardJe t 410 and Person a C7 Card Printers): Access the M agnetic Encodi ng [...]

  • Page 34

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-25 Revie w ing the P rinter Properties windo w Access the Profession al Series CardJe t 410 or P ersona CardJet C7 Card Printer Properties window v ia Start > Settings > Prin ters > Proper ties in order[...]

  • Page 35

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-26 Technician Rev iew of Ink and Card Cartridges The CardJet Card Printer requires speci aliz ed Ink and Card Cartridges to produce hi gh- quality, durable card s. This section ex plains these materials in detai[...]

  • Page 36

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-27 Revie w ing the Ink Cartridges The CardJet prin ting process re quires that two hi ghly specializ ed I nk Cartridges are install ed: (1) a color Ink Car tridge and (2 ) a black Ink Ca rtridge. Both Cartrid ge[...]

  • Page 37

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-28 Loading the Ink Cartridges Prior to loading Ink Ca rtridges, the Ink LED light w ill flash to signal that Ink Cartridges must be installed. Follow t hese steps t o load both the color and black Ink Car tridge[...]

  • Page 38

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-29 Loading the Ink Cartridges (continued) Step Procedure 2 R emove the Ink Cartrid ge from its pac kaging and carefully r emove the protectiv e vinyl tape. Caution: Do NOT touch the Ink Cartridge nozz l es or co[...]

  • Page 39

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-30 Loading the Ink Cartridges (continued) Step Procedure 3 Pu sh the Ink Cartrid ge firmly, straight dow n into the In k Cartridge Cradl e. 4 C lose the cradle latch. When the latch is fully closed, you will hea[...]

  • Page 40

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-31 Revie w ing the Ca rd Cartridges The Card Printer accep ts on CardJet cards wi th a thickness of 30 mil (.030"/.762mm ).  Thermal Inkjet Pr i nting: Ca rdJet cards are sp ecially designed for use wi t[...]

  • Page 41

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-32 Loading the Ca rd Cartridge Before printin g, load blank cards into the Printer's Card Input Hoppe r, as foll ows: Step Procedure 1 C lose the Printer's Top Cove r. ( Note: The Printer will indica t[...]

  • Page 42

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-33 Loading the Card Cartridge (continued) Step Procedure 3 Se t the Card Cartrid ge onto the Card Input Hopper with the ar row on the top of the Cartridge poin ting tow ard the front of the P rinter as shown bel[...]

  • Page 43

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-34 Printing the Tes t Print (after insta lling Ink and Ca r d Cartridg es) Once the Ink and Ca r d Cartridges are installed, a self-test should be performed to che ck for proper operation o f the Printer. ( Note[...]

  • Page 44

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-35 Technician Handbook for CardJet Card Printers This section is prov ided for Technician s at the Int ermediate and Ex pert levels, w ho want to become thoroughly familiar wi th the Printer functio ns as soon a[...]

  • Page 45

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-36 Technician Handbook for CardJet Card Printers (continued) Function Description Card button and LED Card Status bu tton / LED: The Card button is used to resume operation afte r an error condition is cleared. [...]

  • Page 46

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-37 Technician Handbook for CardJet Card Printers (continued) Topic Description Cancel / R etry button (Error recovery) X Relates to Printer Error Reporting and Recovery (both 410/C7 models) The Operator can push[...]

  • Page 47

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-38 Technician Handbook for CardJet Card Printers (continued) Topic Description Card Cartridge (both 410/C7 models) The Card Cartridge displays the quan tity level s of cards remaining. The Card Cartridge is a se[...]

  • Page 48

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-39 Technician Handbook for CardJet Card Printers (continued) Topic Description Card Encodin g The Encoding mod ule is self-con tained and easil y field-upgradeable by an Operator (or a Se r vice Technician). [...]

  • Page 49

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-40 Technician Handbook for CardJet Card Printers (continued) Topic Description Card LED T he Firmwa re correctly detects th e card feed erro r condition and indicates a fatal error condi tion (via the Card LE D)[...]

  • Page 50

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-41 Technician Handbook for CardJet Card Printers (continued) Topic Description Card Quantities (50-card for Persona C7 and 100- card for Professional 410) The Card Cartridge is used to provi de 100-card (P rofes[...]

  • Page 51

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-42 Technician Handbook for CardJet Card Printers (continued) Topic Description Card Size T he Card Prin ter accepts only CardJet cards. Card Surface Use only CardJet cards. Color Ma tching The process of adjusti[...]

  • Page 52

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-43 Technician Handbook for CardJet Card Printers (continued) Topic Description Card Printing Jam The Firmware co rrectly detects the condi tion and i ndicates a fatal error condition vi a Card LED and a PC on -s[...]

  • Page 53

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-44 Technician Handbook for CardJet Card Printers (continued) Topic Description Color Ink Cartridge Here is the breakdow n:  CardJet 410: 300 c olor ink cards  Persona C7: 250 color ink cards Driver Install[...]

  • Page 54

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-45 Technician Handbook for CardJet Card Printers (continued) Topic Description Empty Ink Cartridges (2) (See Ink LED and Error Messages) The Printer correc tly detects and repo r ts an empt y Ink Cartrid ge via [...]

  • Page 55

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-46 Technician Handbook for CardJet Card Printers (continued) Topic Description Encoding Retry option Encoding Retry option is pr ovided the Operator v ia an on-screen button that correctly initiates an at tempt [...]

  • Page 56

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-47 Technician Handbook for CardJet Card Printers (continued) Topic Description Fargo Controller to HP Sensor Assembly There are tw o (2) cables w h ich connect the Fargo Controller w ith the Sensor in the HP Pri[...]

  • Page 57

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-48 Technician Handbook for CardJet Card Printers (continued) Topic Description Initial Card Feed Error The Firmware co rrectly detects the condi tion and i ndicates a fatal error condition (via the Ca r d LED an[...]

  • Page 58

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-49 Technician Handbook for CardJet Card Printers (continued) Function Description Ink LED The Ink Cartridge Status LED is desc ribed bel ow . See next page ) : The Ink LED light indi cates whe n you need to che [...]

  • Page 59

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-50 Technician Handbook for CardJet Card Printers (continued) Term Description Ink Cartridge The Printer re quires both the color, dy e-based Ink Cartridge and the black pigment Ink Car t ridge to function proper[...]

  • Page 60

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-51 Technician Handbook for CardJet Card Printers (continued) Topic Description Ink LED (bad tag) Before runnin g out of ink and havi ng a new Ink Cartrid ge installed, the Printer correctly validates the replace[...]

  • Page 61

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-52 Technician Handbook for CardJet Card Printers (continued) Topic Description InkJet Illegal Ink Cartridge Detection (See Ink LED) The Printer correc tly validates the replacement C artridge and repor ts that i[...]

  • Page 62

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-53 Technician Handbook for CardJet Card Printers (continued) Term Description Interface (using the Card tab) Int erfacing with the Card tab: Access the Card tab via CardJet 410 o r Persona C 7 Card Printer Print[...]

  • Page 63

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-54 Technician Handbook for CardJet Card Printers (continued) Topic Description Interface (using the Magnetic Encoding tab) Interfacing w ith the Magne tic tab (both 410 /C7 models): Access the M agnetic Encodi n[...]

  • Page 64

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-55 Technician Handbook for CardJet Card Printers (continued) Term Description Malfunction indicators The Printer has LED , Sensor and Er ror Message mal f unction indicators to inform the Opera t or that the equ[...]

  • Page 65

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-56 Technician Handbook for CardJet Card Printers (continued) Term Description LED Indicators Relates to Printer Error Reporting and Recovery (both 410/C7 models) The Printer has LED , Sensor and Er ror Message m[...]

  • Page 66

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-57 Technician Handbook for CardJet Card Printers (continued) Term Description Monitoring Card Levels The Card Cartridge is transparent for visual card monitoring from sid e or top view . The LED error light indi[...]

  • Page 67

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-58 Technician Handbook for CardJet Card Printers (continued) Topic Description Power button / LED Printer connec ted to the PC :  The Powe r button turns the Printe r ON and OFF. ( No te: W hen lit, the blue [...]

  • Page 68

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-59 Technician Handbook for CardJet Card Printers (continued) Term Description Powe r Supply Fargo supplies bo th cord sets for In t ernal power s upply. ( Note: This provides a dual pow er suppl y (110v/220v ).)[...]

  • Page 69

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-60 Technician Handbook for CardJet Card Printers (continued) Topic Description Printer Drive r (USB plug & play capabilities) A software utili ty that serves as an inte rface between the Printer and the W in[...]

  • Page 70

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-61 Technician Handbook for CardJet Card Printers (continued) Type D escription Printer Connections Printer connections are described as f ollow s for Technician review:  PC via a USB cable connec tion: W hen [...]

  • Page 71

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-62 Technician Handbook for CardJet Card Printers (continued) Topic Description Print Mode Speeds (Best, Normal, Fast) (both 410/C7 models) The print speeds are Best Prin t Mode (76 secon ds), Normal Print Mode ([...]

  • Page 72

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-63 Technician Handbook for CardJet Card Printers (continued) Topic Description Printer Start-up The dev ice initialization and Firmware dow nloading occur  when the Printer start-up is initiated. Ink Carriage[...]

  • Page 73

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-64 Technician Handbook for CardJet Card Printers (continued) Topic Description Self-supporting access covers The access cov er s are re movable and they are self-supportin g when open. Service documents Ref ers [...]

  • Page 74

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 2-65 Technician Handbook for CardJet Card Printers (continued) Topic Description Un- programmed color Ink Cartridge The Printer correc tly detects and repo r ts an un-p rogrammed color In k Cartridge via the In k [...]

  • Page 75

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-1 Section 3: T roubleshooting Guidelines The purpose o f this section is to provi de Technicians w ith a breakdown o f the CardJet Ca rd Printers Troubleshoo t ing and Printer Maintenan ce requirements. Table of[...]

  • Page 76

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-2 Safety Messages (review carefully) Symbol C ritical Instructions for Safety purpos es Danger: Failure to follo w these installat ion guidelines c an result in death or serious injury . Information that raises [...]

  • Page 77

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-3 Additional Safety Precautions for CardJet Tech nician s (revie w carefully ) Symbol C ritical Instructions for Safety purpos es Danger: Before operat ing the unit, please r ead the fol lowing safety precaution[...]

  • Page 78

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-4 Danger: Y ou must unplug the power cable to the Card P rinter to ensure that all pow er is disconne cted from the uni t. Do not atte mpt any work on the Card P rinter ’ s interior unle s s you hav e first un[...]

  • Page 79

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-5 Interpreting the LED Lights The LED lights loca t ed on the front of the Printer i ndicate what is w orking and not w ork ing inside the Printer . To accurately interpret wh at it means when these li ghts are [...]

  • Page 80

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-6 Interpreting LED Lights (continued) Power LED C ard LED Ink LED Cause / Solution On solid Flashing Off Indicates you nee d to check the s tatus of the Card Cartridge and/or the card being used for the curre nt[...]

  • Page 81

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-7 Interpreting LED Lights (continued) Power LED C ard LED Ink LED Cause / Solution On solid Off Flashing Indicates you nee d to check the s tatus of the In k Cartridges. This LED will flash when:  The T op Co[...]

  • Page 82

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-8 Revie w ing the Fargo Controller error types The Driver periodica lly requests sta tus information from Fargo Cont roller. Error Typ e Descript ion Cartridge Problems The Ink LED wi ll blink and Ink Cartrid ge[...]

  • Page 83

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-9 Revie w ing the Error Messages for Printer Drivers This section applies to the Status M onitor requirements for W i ndows 98Se/Me/200 0/XP Printer Drive rs. Refer to the Te chnician Handbo ok for CardJet Card [...]

  • Page 84

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-10 Revie w ing the E rror Messages Win dows 98Se/Me/2000/XP Printe r Drivers Error Message Problem Solution Black Ink Cartridge Not Installed Error Code: 4 (displaye d on lower left) Indicates the blac k Ink Car[...]

  • Page 85

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-11 Reviewing the Error Messages Windows 98S e/Me/2000/XP Printer Driv ers (continued) Error Message Problem Solution Card Cartridge Not Installed Error Code: 16 (displaye d on lower left) Indicates the Card Cart[...]

  • Page 86

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-12 Reviewing the Error Messages Windows 98S e/Me/2000/XP Printer Driv ers (continued) Error Message Problem Solution Color Ink Cartridge Low Error Code: 7 (displaye d on lower left) Indicates the color Ink Cartr[...]

  • Page 87

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-13 Reviewing the Error Messages Windows 98S e/Me/2000/XP Printer Driv ers (continued) Error Message Problem Solution Illegal Black In k Cartridge Error Code: 14 (displaye d on lower left) Indicates one of the fo[...]

  • Page 88

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-14 Reviewing the Error Messages Windows 98S e/Me/2000/XP Printer Driv ers (continued) Error Message Problem Solution Improper Blac k Ink Cartridge Error Code: 12 (displaye d on lower left) Indicates one of the f[...]

  • Page 89

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-15 Reviewing the Error Messages for Windows 98Se/Me/2000/XP Printer Drivers (continued) Error Message Problem Solution and Re lated Serv i ce Procedure Mecha nism Error Code: 2 (displaye d on lower left) Indicat[...]

  • Page 90

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-16 Revie w ing the E rror Messages for the Magnetic En coding Module Mag Message Problem Solution Card Jam in Encoding Module Indicates a card is jammed in the Magnetic Stripe Encoding module. Reposition the car[...]

  • Page 91

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-17 Troubleshooting with Printer Components This section prov ides troubleshootin g procedures for the Technician. Re f er to the Technician Hand book for CardJet Card Pri nters in Section 1 (as neede d) . Troubl[...]

  • Page 92

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-18 Troubleshooting with the Card and Ink LED (continued) Step Description 4 D etermine if the Printer correctly detects and reports emp ty, illegal or i mproperly loaded Ink Cartridge s.  Ink LED (illega l In[...]

  • Page 93

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-19 Troubleshoo ting with the Printe r Driver Ink Fu el Gauges Step Description 1 Determ ine i f the Printer Driv er Ink Fuel Gauge co r rectly prov ides the Operator with a display of the estimated amoun t of in[...]

  • Page 94

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-20 Troubleshoo ting with the Erro r Messages Step Description 1 Determ ine i f the Printer per forms these functions :  Encoding Erro rs: The Prin ter traps and report s encoding error responses vi a required[...]

  • Page 95

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-21 Troubleshoo ting with the Printe r connections Step Description 1 Ensure that Printer connections p rovide these fun ctions:  PC via a USB cable connec tion: W hen a Prin ter is connected to a host PC via [...]

  • Page 96

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-22 Troubleshoo ting the Card Jam If a card becomes jammed insi de the Printer, the Card LED light w ill flash and the Printe r will pause operation. Refer to the follow ing steps for instruc tions to clear the j[...]

  • Page 97

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-23 Resolving the CardJet Card Printer problems Refer to the T echnician Hand book for CardJet Card Printers in Se ction 1 (as needed ) . Resolving the Printer Startup p roblems Step Description 1 T roubleshootin[...]

  • Page 98

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-24 Resolving the Bar Code problems Step Description 1 Are you using an infrared bar code scanner? If so, select the Infrared Bar Codes option withi n the Image Col or tab. ( Note: This o pt ion directs the P r i[...]

  • Page 99

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 3-25 Resolving the pixelated or grainy ID Card Photo problems Step Description 1 For best photo- realistic output, y ou should alw ays use high resolution , 24-bi t color images.  If scanning an ima g e, alw a [...]

  • Page 100

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-1 Section 4: Printer A djustment s The purpose o f this section is to provi de the Opera tor with speci fic information on Printer adjustment procedures . Refer to the Tech nician Handbook for CardJet Ca rd Prin[...]

  • Page 101

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-2 Selec ting the Im age Col or tab _________________________________________________________ 4- 43 Selecting the Color Quality under the Image Color tab ______ _____ ____ _____ _____ _____ ____ _ 4-44 Selec ting[...]

  • Page 102

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-3 Safety Messages (review carefully) Symbol C ritical Instructions for Safety purpos es Danger: Failure to follo w these installat ion guidelines c an result in death or serious injury . Information that raises [...]

  • Page 103

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-4 Additional Safety Precautions for CardJet Tech nician s (revie w carefully ) Symbol C ritical Instructions for Safety purpos es Danger: Before operat ing the unit, please r ead the fol lowing safety precaution[...]

  • Page 104

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-5 Installing the Window s Printe r Driver The Printer Driv er software is located on the Soft ware Installation CD in cluded w ith the Printer. If you would like to provi de others wi th these instructions, how [...]

  • Page 105

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-6 Installing the Windows Printer Driver (continued) Step Procedure 3 Fol low the on-screen instructions to comple te inst allation. W hen pro mpted, connect the Printe r to the compu ter using a USB cable. DO NO[...]

  • Page 106

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-7 Installing the Windows Printer Driver (continued) Step Procedure 5 The InstallShield W izard will now open t o configure the W indows Installe r. Wait during this initia lization process.[...]

  • Page 107

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-8 Installing the Windows Printer Driver (continued) Step Procedure 6 This window wi ll remind you to save y our work and close al l open appli cations before starting the installation. Click on the Next bu tton.[...]

  • Page 108

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-9 Installing the Windows Printer Driver (continued) Step Procedure 7 Sel ect the Yes button a fter readin g the agreemen t.[...]

  • Page 109

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-10 Installing the Windows Printer Driver (continued) Step Procedure 8 Se lect either the Glossy Card Stock or M at te Card Stoc k radio button (as needed).[...]

  • Page 110

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-11 Installing the Windows Printer Driver (continued) Step Procedure 9 Now , all CardJet Printe r Drive r components are bein g copied to your PC.[...]

  • Page 111

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-12 Installing the Windows Printer Driver (continued) Step Procedure 10A (Windows XP only). W i ndows XP users will encounter the W a rning mes sag e, shown on the nex t page. Fargo El ectronics, Inc. h as extens[...]

  • Page 112

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-13 Installing the Windows Printer Driver (continued) Step Procedure 10B (Windows 2000 on l y ). W indow s 2000 users w il l encounter this W arning message. Click on the Yes bu t ton.[...]

  • Page 113

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-14 Installing the Windows Printer Driver (continued) Step Procedure 11 Wait whi le all Printer Driv er files are copied to y our PC.[...]

  • Page 114

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-15 Installing the Windows Printer Driver (continued) Step Procedure 12 (Windows XP only ). Click on the Continue A nyw ay button.[...]

  • Page 115

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-16 Installing the Windows Printer Driver (continued) Step Procedure 13 Leave the Printe r Port selectio n on USB: (Univ ersal Serial Bus). Click on the OK button.[...]

  • Page 116

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-17 Installing the Windows Printer Driver (continued) Step Procedure 14 See Steps 11 and 12 for il lustrations of the Pow er and USB cable connections at this time.[...]

  • Page 117

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-18 Installing the Windows Printer Driver (continued) Step Procedure 15 Connect the Pow er Cable to a pow er outlet. Plug the other end into t he Printer. Press the Po w er button to turn ON the power. Power B u [...]

  • Page 118

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-19 Installing the Windows Printer Driver (continued) Step Procedure 16 a. Plug one end of the USB cable into the Printer ’ s USB port. b. Plug the other end into a USB port on the PC .[...]

  • Page 119

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-20 Installing the Windows Printer Driver (continued) Step Procedure 17 Please wa it while the Driv er components are bei ng copied to you r PC.[...]

  • Page 120

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-21 Installing the Windows Printer Driver (continued) Step Procedure 18 (Windows XP only ). This default setting allow s you to install the Printer Controller component. Clic k on the Next button.[...]

  • Page 121

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-22 Installing the Windows Printer Driver (continued) Step Procedure 19 (Windows XP only ). Plea se wait w hile installation of the Printe r Controller be gins.[...]

  • Page 122

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-23 Installing the Windows Printer Driver (continued) Step Procedure 20 (Windows XP only ). Sele ct the Continue A n y w ay but ton.[...]

  • Page 123

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-24 Installing the Windows Printer Driver (continued) Step Procedure 21 (Windows XP only ). Plea se wait w hile the Printer Controller installation continu es.[...]

  • Page 124

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-25 Installing the Windows Printer Driver (continued) Step Procedure 22 (Windows XP only ). The Printer Controller has b een successfully installed. Cli ck on the Finish bu tton to close the w izard.[...]

  • Page 125

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-26 Installing the Windows Printer Driver (continued) Step Procedure 23 (Windows XP only ). This default setting allow s you to install the Printer Driv er. Click on the Next bu tton.[...]

  • Page 126

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-27 Installing the Windows Printer Driver (continued) Step Procedure 24 (Windows XP only ). Click on the Continue A nyw ay button.[...]

  • Page 127

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-28 Installing the Windows Printer Driver (continued) Step Procedure 25 Wait whi le the Printer Driv er files are copied to y our PC.[...]

  • Page 128

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-29 Installing the Windows Printer Driver (continued) Step Procedure 26 Click on the F inish button. The Printer Driver ha s been success fully installe d.[...]

  • Page 129

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-30 Installing the Windows Printer Driver (continued) Step Procedure 27 a. Click on the Finish butto n. All Printer files have been in stalled on your PC . b. Proceed to Steps 25 thro ugh 29 to instal l the Build[...]

  • Page 130

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-31 Resolving the unopened CD Installer Program problem If the CD installer p rogram does not au t omatically open w hen the CD is inserted into the computer, refer to t he followi ng steps to manually open the C[...]

  • Page 131

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-32 Installing the P rinter Driver Upd ates Occasionally , new Printer Driver versi ons are released w hich have new or updated features. To check on w hat version y ou have, select the About box under the Card t[...]

  • Page 132

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-33 Downloading the Printer Driver Files Downloada ble Printer Driv er files have names end ing in .exe and a re self-ex tracting W inZip archives. ( Note: A W inZip archiv e is a package, containing one or more [...]

  • Page 133

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-34 Setting up the Printer Driver Once the Printer Driv er has been ins t alled, you may need t o select Prin ter Driv er options other than the de f ault settings. To open the Printe r Driver setup w indow , ple[...]

  • Page 134

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-35 Printer Driver Options IMPORTA NT! Fargo Card Printers re quire highly special ized Ink Cartrid ges to function properly. To max imize Printer li fe, reliabili ty, printed card quality and durabi lity, you mu[...]

  • Page 135

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-36 Selecting the Card tab w indow Select the Card tab to bring up the Car d win dow (same in both 410/C7 models). Go to the next page.[...]

  • Page 136

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-37 Selecting the Pr int Quality (Best, Normal or Fast print modes) The three (3) modes of print quality are the Best , N ormal or Fast print modes (des cribed below). ( Note: The Normal print mode is the de faul[...]

  • Page 137

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-38 Selecting the Print Quality (Best, Normal or Fast print modes ) (continued)[...]

  • Page 138

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-39 Using the defaul t Card Size The Card Size sel ection indi cates that the Printer accepts standard, credit card size CR -80 cards. ( Note: The dimensions o f the total print area f or this card siz e ar e als[...]

  • Page 139

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-40 Selecting the Or ientation (Portra it or Landscape) Select either the Por t rait or Lands cape radio butt ons for Orientation. ( Note: An icon illustrating a printed card helps represen t the diffe rence betw[...]

  • Page 140

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-41 Selecting the Rota te Front by 180 Degrees option Use this option to chan ge t he position o f the printed image in relation to the set location o f a card's magnetic st ripe. Step Procedure 1 Se lect th[...]

  • Page 141

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-42 Clicking on the A bout button Click on this A bout butt on to open a dialog box c ontaining the copy r ight and v ersion information abou t this Printer Driv er software.[...]

  • Page 142

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-43 Selecting the Image Color tab To return all options t o their factory settings, clic k on the Default but ton. Review the information below and proceed to the procedure o n the next pa ge. Function Descriptio[...]

  • Page 143

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-44 Selecting the Colo r Quality under the Image Co lor tab Use this option to con t rol speci fic Printer functions under the Ima ge Color tab (same in both 410/C7 models). Step Procedure 1 Se lect the A utomati[...]

  • Page 144

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-45 Selecting the Colo r Quality Step Procedure 1 In eithe r mode, the Oper ator can adjust Sa t uration, Brigh tness and Color T one. As these are chan g ed, the large color photo will change accordingly. These [...]

  • Page 145

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-46 Selecting the Pr int in Gray scale checkbox Selecting the Infr ared Bar Cod es checkbo x This is only an active option in the Bes t print mode. See above). W h en selected, the Best Print Quality option will [...]

  • Page 146

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-47 Selecting the Def ault butto n This button returns al l Print Quali ty and Color Qua lity settings to thei r factory settings.[...]

  • Page 147

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-48 Selecting the Image Position tab In both 410/C7 models, the Image Pos ition controls allow yo u to adjust the position o f the overall print area to be precisel y centered on a car d. In most case s this adju[...]

  • Page 148

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-49 Using the Vert ical and Horizonta l Adjustment arro ws Step Procedure 1 To adjust the Ima g e Position v alues, click on the Vert ical and Hor i zontal adjustment arrow s. ( Note: W h en adjusting these v alu[...]

  • Page 149

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-50 Using the Vertical and Horizontal Adjustment arrows Step Procedure 2 As you can see:  The Vertical adjustment moves the ima ge more tow ard t he rear of the Printer if a positiv e number is entered and mor[...]

  • Page 150

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-51 Selecting the Magnetic Encoding tab (both 410/C7 models) Use these options only if the CardJe t Card Printer has an optional M agnetic Stripe Encodi ng Module install ed. ( Note: Only high-coer civity encodin[...]

  • Page 151

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-52 Using the Ver ification option und er Magnetic Encod ing Use the Verification option, w hich instructs the Prin ter to veri fy that all magnetic data has been correctly encode d on each ca rd. ( Note: W ith e[...]

  • Page 152

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-53 Using the Magne tic Track Select ion option under Magnetic Encoding Use these options to customize the ISO encoded data format for each of the magne tic stripe's three trac k s. Step Procedure 1 Se lect [...]

  • Page 153

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-54 Using the Magne tic Track Option s und er Magnetic Enc oding Use the Magnetic Track options for these purpos es:  Customize the IS O encoded data format for each o f the magnetic stripe 's three track[...]

  • Page 154

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-55 Using the Bit Den sit y r adio buttons under Magnetic E ncoding Use this option to cu stomize the Bit Recording De nsity (Bits per Inch) used to encode the magnetic data on the currently selected track. Th e [...]

  • Page 155

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-56 Using the A SCII Offset under Magnetic Enco ding Use this option to cu stomize the Character ASCII Offset used to encode the magnetic da t a on the currently sel ected track. ( No te: This character -offset v[...]

  • Page 156

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-57 Using the LRC Ge nerati on radio buttons und er Magnetic Encod ing Use this option to cu stomize the LRC Generatio n Mode (used to encode the magnetic data on the currently sel ected track). Step Procedure 1 [...]

  • Page 157

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-58 Revie w ing the Sh ift Data Left under Magn etic Encodin g Use the Shift Da ta Left option, w hich applies to all tracks w hen selected. Step Procedure 1 Se lect this option to shi f t the recorded magnetic d[...]

  • Page 158

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-59 Using the Defaul t button under Magnetic Encoding Step Procedure 5 R eturn all options to their factory settin g s by clicki ng on the Defaul t button.[...]

  • Page 159

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-60 Revie w ing the ISO Track Location s The Magnetic Encodi ng module encodes onto tracks in accordance w ith an ISO 7811-2 magnetic stripe. Fo r track location s, review the display below . TR AC K1 0.1 10 &quo[...]

  • Page 160

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-61 Revie w ing the Sa mple String  Sending Data to Track 1: ~1%JULIEA NDERSON^ 1234567890?  Sending Data to Track 2: ~2;123456 78909876543 21?  Sending Data to Track 3: ~3;123456 78909876543 21? Track S[...]

  • Page 161

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-62 Revie w ing the A SCII Code and Character Tab le ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 5 8 : 82 R 35 # 59 ; 83 S 36 $ 60 < 84 T 37 % 61 [...]

  • Page 162

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-63 Sending the Trac k Information Magnetic trac k data is sent in the for m of text stri ngs from the applica tion software to the Printer Drive r. Specific characters a re added to the magnetic da ta (to be enc[...]

  • Page 163

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-64 Selecting the Print Supplies tab This option display s the prints remaining in both the Color and Bl ack Ink Cartridges .  As you print cards, the pr ints remaining w ill decrement after each card, dis pla[...]

  • Page 164

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-65 Using the Print Supplies tab (continued) This option wi ll display the current ink level o f the Cartridges.  The three color bar s will always move dow n at the same rate to rep resent the total number of[...]

  • Page 165

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-66 Using the Reorde r Numbers indicators The first three indi cators displ ay the reorder numb ers for the Color Ink Cartridge , B l ack Ink Cartridge and Ca rd Cartridge curren t ly installe d or last installed[...]

  • Page 166

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-67 A ccessing the Color Map Select i on Dialog Select Start > Pro g rams > Fargo > Install New CardJet 410 Printer Color M ap or Install New CardJet C7 Printe r Color Ma p to bring up the dialog show n [...]

  • Page 167

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-68 Selecting the Colo r Map (Card Med i a Ty pe) Select either the Glossy Card Stock or Matte Card Stock radio bu tton for the Card Media type (required at the time).[...]

  • Page 168

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-69 Selecting the C lean Ink Cart ridge Nozzles bu tton Select the Clean Ink Cartridge No zzles button to bring up a toolbox that displ ays clean print Cartridge sequences , to initia te a clean sequence to clean[...]

  • Page 169

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-70 Cleaning the Ink Cartridge Nozzles (continued) W he n completely out, the Printe r operation paus es and a separate mess age for Color Ink Cartridge Out or Blac k I nk Cartrid g e Out is displa yed. ( Note: O[...]

  • Page 170

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-71 Cleaning the Ink Cartridge Nozzles (continued) Step Procedure 2 A card is printing that show s t he results of the ini tial cleani ng.  Click on the Done button to clear the Print Cartridges if the print q[...]

  • Page 171

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-72 Cleaning the Ink Cartridge Nozzles (continued) Step Procedure 3 A card is printing that show s t he results of the p rinting.  Click on the Done button to clear the Print Cartridges if the print quali f y [...]

  • Page 172

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-73 Cleaning the Ink Cartridge Nozzles (continued) Step Procedure 4 A card is printing that show s t he results of the int ermediate cleaning .  Click on the Done button to clear the Print Cartridges if the pr[...]

  • Page 173

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 4-74 Selecting the Tes t Printer butto n The Test Printer option allow s you to send a variety of tests to the Prin ter. ( Note: These test procedures can be helpful in ensuring that th e computer is e ffectively [...]

  • Page 174

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-1 Section 5: Cleaning and Maintenance The Card Printer is bui lt to require a minimum am ount of maintenance . Nev ertheless, there are a few procedu res you can pe rform on a re g ular basis or as needed to ens[...]

  • Page 175

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-2 Safety Messages (review carefully) Symbol C ritical Instructions for Safety purpos es Danger: Failure to follo w these installat ion guidelines c an result in death or serious injury . Information that raises [...]

  • Page 176

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-3 Additional Safety Precautions for CardJet Tech nician s (revie w carefully ) Symbol C ritical Instructions for Safety purpos es Danger: Before operat ing the unit, please r ead the fol lowing safety precaution[...]

  • Page 177

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-4 Using the Required Supplies IMPORTA NT! Fargo Card Printers re quire highly special ized Ink Cartrid ges to function properly. To max imize Printer li fe, reliabili ty, printed card quality and durabi lity, yo[...]

  • Page 178

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-5 Danger: Y ou must unplug the power cable to the Card P rinter to ensure that all pow er is disconne cted from the uni t. Do not atte mpt any work on the Card P rinter ’ s interior unle s s you hav e first un[...]

  • Page 179

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-6 Manually cleaning the Ink Ca rtridges Caution: If the Printer is used in a dusty env ironment, a small amount of d ebris may accumulate insi de the case. This debris can include dust, hai r, carpet or clothin [...]

  • Page 180

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-7 Cleaning the Ink C ar tridges and Ink Cartridge Crad le Step Procedure 1 D ip the end of a clean cotton sw ab into the distilled w at er and remov e any excess w ater. 2 C lean the face and ed ges of the first[...]

  • Page 181

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-8 Cleaning the Ink Cartridges and Ink Cartridge Cradle (continued) Step Procedure 6 R einsert the Ink Cartrid ges and close the Prin ter ’ s Top Cover. 7 R econnect the power co rd to the bac k of the Printer [...]

  • Page 182

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-9 CardJet Maintenance Kit Instructions Maintenance K it Number: 085884  CardJet M aintenance Kit Instructions (P/N L0003 99)  CardJet Cleani ng Card (P/N 08176 0)  CardJet Alcohol Wipe (P/N 076843)  [...]

  • Page 183

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-10 Reviewing related Displays (continued) This photo display s the Card Hopper Feed Roller.[...]

  • Page 184

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-11 Lubricating the upper Ink Carriage R ail This procedure needs to be comple t ed when the ink cradle is jittery or jumps durin g operation. Step Procedu re 1 Unpl ug the Printer. 2 Open the P rinter Cover. Con[...]

  • Page 185

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-12 Lubricating the upper Ink Carriage Rail (cont.) Step Procedu re 3 Appl y grease from the C ar dJet M aintenance Kit to the under side of the upp er Ink Carriage Rail guide, as show n below. W ipe off any exce[...]

  • Page 186

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-13 Cleaning the Ink C ar riage Rod This procedure needs to be comple t ed when the ink cradle is jittery or jumps durin g operation. Step Procedure 1 U nplug the Printer. 2 Open t he top Cover. Continued on the [...]

  • Page 187

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-14 Cleaning the Ink Carriage Rod (continued) Step Procedure 3 U se the alcohol pad from the CardJe t Maintenance Ki t to gently wi pe the Ink Carriage Rod clean , as show n below. 4 C lose the Cover. 5 P ower up[...]

  • Page 188

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-15 Replacing the Felt Ink Well This procedure need to be comple t ed when the ink felt becomes satu rated wi th ink and begins to smudge the back of the ca r d. Step Procedure 1 Unpl ug the Printer. 2 Open the t[...]

  • Page 189

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-16 Replacing the Felt Ink Well (continued) Step Procedure 3 Use the In k Felt remova l tool to firmly grasp the left corner of the Ink Felt. R emove it by pulling the Felt up and to the ri g ht, as shown bel ow [...]

  • Page 190

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-17 Replacing the Felt Ink Well (continued) Step Procedure 4 Clea n the Ink W ell Tray with an alcohol pad from the M aintenance Kit, as sho wn below. 5 Remov e the backing off t he new Ink Felt. 6 Place the new [...]

  • Page 191

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-18 Cleaning the Ca rd Hopp er Feed Roller This procedure needs to be comple t ed when the Card Feed Rolle rs become dirty , and the Rollers can no lo nger properly grip the card. Step Procedure 1 Unpl ug the Pri[...]

  • Page 192

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-19 Cleaning the Card Hopper Feed Roller (cont.) Step Procedure 4 Repl ace the Card Cartridge . 5 Pow er up the Printer. 6 Run a test card to check the card feed. This procedure is completed .[...]

  • Page 193

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-20 Cleaning the inte r ior Card Feed Ro llers This procedure needs to be comple t ed when the Card Feed Rolle rs become dirty , and the Rollers can no lo nger properly grip the card. Step Procedure 1 Unpl ug the[...]

  • Page 194

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-21 Cleaning the interior Card Feed Rollers (cont.) Step Procedure 4 Open the top Co ver. 5 Locate the M ain Roller Drive Gear (located on main Driv e Shaft) as seen bel ow. 6 Use y our fingers to gently turn the[...]

  • Page 195

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 5-22 Cleaning the interior Card Feed Rollers (cont.) Step Procedure 8 When the clean ing card i s feed to the Card I mage Station, turn the Drive G ear the opposite direction t o feed the cle aning card bac k into[...]

  • Page 196

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 6-1 Section 6: Fargo T echnical Support The purpose o f this section to provi de the Operator w ith an efficient, step- by-step procedure to be used when contacting Far go Technical Sup port as needed for the Card[...]

  • Page 197

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 7-1 Section 7: Reviewing the S p are Part s List CardJet 410 ID Card Printer Recommended Spa r e Parts List Effective Date: A pril 2004 For current pricing s ee http://www.fargopa rtner.com/suppor t_services /[...]

  • Page 198

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-1 Section 8: Glossary of T erms Term Definition 24-bit color A color dep t h for an ima g e that uses 8 bits for each color (red, blue, green) combini ng the possible 256 sh ades to provide a color depth of 16.7[...]

  • Page 199

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-2 Glossary of Terms (continued) Term Definition Barcodes A series of alterna ting black and w hite stripes, of varying wi dths (each character denoted by a set number and w id th of black stripes) that all ows c[...]

  • Page 200

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-3 Glossary of Terms (continued) Term Definition Cache A type of memory bu f fer to store data temporarily , used to hold information that is m ost o ften exchanged betwe en Controller and peripheral, to exped it[...]

  • Page 201

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-4 Glossary of Terms (continued) Term Definition CR-80 A card dimension s tandard of 2.125" X 3.370" (+/ -0.002" W , +/- 0.005" L) or 53.975 X 85.598 m m. Cursor The marker in the LCD Displ ay[...]

  • Page 202

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-5 Glossary of Terms (continued) Term Definition Dot pitch A m easuremen t of image sharpnes s denoting the width o f the dots that ma kes up a pixel. The small er the pitch, the sharper the image. Download The t[...]

  • Page 203

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-6 Glossary of Terms (continued) Term Definition Encoder (w heel) An electromechanical devi ce, attached to a sha ft that detects the change in rotatio nal position , incremented to coun t ticks per revolution. T[...]

  • Page 204

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-7 Glossary of Terms (continued) Term Definition Full bleed Printing that covers the entire card surface. Gamma The degree o f contrast of an ima ge or the display o f a monitor determined by the slope o f a char[...]

  • Page 205

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-8 Glossary of Terms (continued) Term Definition ID (Identification) An abbreviatio n for identification. Image A collection o f pictures or graphical elements that compo se the visual feat ures on a card. Also r[...]

  • Page 206

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-9 Glossary of Terms (continued) Term Definition MB (Megaby te) A unit of storage that e quals 1,048,576 by tes. Memory A generic term for any dev ice that stores digital i nf ormation usi ng magnetic media or di[...]

  • Page 207

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-10 Glossary of Terms (continued) Term Definition PC (Personal Computer) A stand-alone, pro grammable, electronic device that can store, retrieve and process data consistin g of a CPU, mouse, keyBoard and monitor[...]

  • Page 208

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-11 Glossary of Terms (continued) Term Definition Queue A sequence of fil es or sets of data, awaiting transmi ssion or processing. RAM (Random Access Memory ) A storage device for digital informatio n to be held[...]

  • Page 209

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-12 Glossary of Terms (continued) Term Definition Roller Elements of the Printer used for the transport of medi a consisting of a rotating steel sha f t (for ribbon ) or a rotating st eel shaft with a rubber cyli[...]

  • Page 210

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 8-13 Glossary of Terms (continued) Term Definition Through-hole A method of mountin g circuit elements with the le ads passing through holes in the circuit Board and soldered o n the opposite side. Timeout An inte[...]

  • Page 211

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 14 Section 9: Index A About button, 4-42 AC - Alternating Current, 8-1 Accepted Card Thickness, 2-15 Accepted Card Types, 2-15 Accepted Standard Card Sizes, 2-15 Adhesion, 8-1 adjusting color hue, saturation and b[...]

  • Page 212

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 15 Color Ink Cartridge out of ink, 2-39 Color Ink Cartridge Problem, 3-12 Color Ink Cartridge Reorder Number, 2-24, 2-54 Color Ink Cartridges, 2-44 Color matching, 2-42, 8-3 Color Quality, 2-22, 2-53 color reprodu[...]

  • Page 213

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 16 I IC (Integrated Circuit), 8-7 ID (Identification), 8-8 ID software applications, 4-63 Illegal Black Ink Cartridge, 3-13 illegal Card Cartridge, 2-55, 3-13, 3-17 Illegal Color Ink Cartridge, 3-13 illegal Ink Ca[...]

  • Page 214

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 17 O Oersted (Oe), 8-9 Offset, 8-9 Online Operator's Guide, 4-6 Only Cards Out / Cards Out, 2-56 Opening Top Cover, 2-20 Operating Humidity, 2-16 Operating Temperature, 2-16 Optical Sensors, 2-57 optional Mag[...]

  • Page 215

    RESTRICTED US E ONLY Fargo Electronics , Inc. CardJet 410 Car d Printer/Encoder a nd Persona Car dJet C7 Pri nter User Guide ( Rev. 6.1) 18 Shift Data Left, 2-24, 2-54 Shift Data Left option, 4-58 slotted Optical Sensor, 2-41, 2-42, 2-57 Smart electronic tag read cycle, 2-38 Software, 8-12 Software Drivers, 2-17 Software Installation CD, 4-5 Spare [...]