FARGO electronic C30 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of FARGO electronic C30, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of FARGO electronic C30 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of FARGO electronic C30. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of FARGO electronic C30 should contain:
- informations concerning technical data of FARGO electronic C30
- name of the manufacturer and a year of construction of the FARGO electronic C30 item
- rules of operation, control and maintenance of the FARGO electronic C30 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of FARGO electronic C30 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of FARGO electronic C30, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the FARGO electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of FARGO electronic C30.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the FARGO electronic C30 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Persona ® C3 0 Card Printer Use r Guide (Rev. 2.2)  Single-side Model  Dual-side Model  Single-side (plus Mag) Model  Dual-side (plus Mag) Model Part Number: L000652 (user guide)[...]

  • Page 2

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) ii Persona C30 Card P rinter User Guid e (Rev. 2.2), property of Fargo Electronics, Incorporated Copyright  2003 by Fargo Electronics , Incorporated. Al l rights reserved. P rinted in the United States of A merica. Exclusi ve permission is granted to a[...]

  • Page 3

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) iii Table of Contents Section 1: Introduction _____________________________________________________ 1-1 How to use th e manua l _______________________________________________________________ 1- 1 Saf ety Messag es (revi ew carefu lly ) __________________[...]

  • Page 4

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) iv Resolv ing a N o Ribbon Installed Error________________________________________________ 4-22 Resolv ing a I nvalid R ibbon Er ror ____________________________________________________ 4-24 Resolv ing a Wron g Ribbon Error _______________________________[...]

  • Page 5

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) v Using the Im age Positi on Control s ___________________________________________________ 5-33 Using the Sen sors bu tton __________________________________________________________ 5-35 Using the Se ttings button _________________________________________[...]

  • Page 6

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) vi Using the Mag Top of Form Option _________________________________________________ 5-100 Using the R ibbon Tens ion Option __________________________________________________ 5-102 Using the Fl ipper Hom e Offset O ption_________________________________[...]

  • Page 7

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) vii Section 13: Reviewing the Spare Parts List ____________________________________ 13-1 Rev iewing the Persona C30 Spare Parts L ist ___________________________________________ 13-1 Section 14: Glossary of Terms __________________________________________[...]

  • Page 8

    Section 1: Introduction How to use the manual The Persona C30 Ca rd Printer User Guid e (Rev. 2.2) is, in fact, the troubleshooting and service manual for the entire card P rinter. The manu al is designed to prov ide Installers and Technicians wi th quick, efficient lookup of related procedures, components and ter ms. The manual can be used effecti[...]

  • Page 9

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-2 Safety Messages (review carefully) Symbol Critical Instruc tions for Safety purpo ses Danger: Failure to follo w these installation gu idelines can result in death or serious injury . Information that raises potential sa fety issues is in dicated by a[...]

  • Page 10

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-3 Persona C30 Card Printer O v er vie w Revie w ing the Perso na C30 Block Diag ram Motors Sensors Parts 1 Card Feed 6 Card Feed 13 Card Input Roller 2 Print Stepper 7 Ribbon Sensor 14 Cleaning Roller 3 Ribbon Drive 8 Ribbon Encoder 15 Card Feed Roller [...]

  • Page 11

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-4 Revie w ing the Perso na C30 Sequence of Op erations The follow ing sequence describes a full color print job with magne tic encodi ng. Step Process 1 The File in formation is received from the PC 2 Printer checks the installed Ribbon type s tored in [...]

  • Page 12

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-5 Reviewing the Persona C30 Sequence of Operations (continued) Step Process Step Process 5 The Print Ribbo n Drive engages. 6 The Print Ribbo n Sensor looks for the col or transition from Yell ow to Magenta. Print Ribbon Encode r detects number o f revo[...]

  • Page 13

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-6 Reviewing the Persona C30 Sequence of Operations (continued) Step Process 23 The Card Feed Steppe r Motor engages to queue card for ma gnetic encoding. 24 The Encoding data is written to the card . 25 The Magnetic Encode r verifies whi le the Stepper [...]

  • Page 14

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 1-7 Revie w ing the Perso na C30 Boot up Sequence Step Process 1 On Power up, the Prin ter checks the cur rent state of the Card Feed Sensor and the Headli f t Sensor. 2 If the Headlift Senso r is found to be open , the Headlift Mo tor will turn until a c[...]

  • Page 15

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-1 Section 2: S pecifications The purpose o f this section is to provide the User with speci fic information on the Regulatory Compl iances, Agency Listin gs, Technical Speci fications and Functiona l Specifications f or the Persona C30 Card Printe r Use[...]

  • Page 16

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-2 A genc y Listings Term Description Emissions Standards CE, FCC, CRC c137 4, EN 55022 Class B , FCC Class B, EN 55024: 1998, EN 61000-3-2 and EN 61000-3-3. Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03. Technical Specifications Type [...]

  • Page 17

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-3 Technical Specifications (continued) Type Description Humidity 20-80% non-condensing Interface U SB 1.1 Memory 2MB RAM Operating Temperature 65 ° to 80 ° F / 18 ° to 2 7 ° C Print Area CR-80 edge-to-ed ge Printer Drivers W indow s 98SE, Me/200 0/X[...]

  • Page 18

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-4 Technical Specifications (continued) Type Description Supply Voltage 100-240 VAC, .6 -1.0 A Supply Frequency 50 Hz/60 Hz System Requirements IBM-PC or co mpatible; W indow s 98SE, Me, 200 0 and XP; Pentium ™ class 233 MH z computer with 64 M B of RA[...]

  • Page 19

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-5 Functional Specifications This Card Printer utilizes two different, yet closely related printin g technologies to achi eve its remarkable direc t-to-card print quality for dye-sublimation and resin thermal trans fer. The Card Printer w ill print from [...]

  • Page 20

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-6 Printer Compo nents: Front Cov er to USB Port Components Des cription Front Cover Opens to allow access to the Ribbon Cartridge. ( Note: This cover must be closed in order for the Printer to be gin printing.) Printhead The component of the Printer tha[...]

  • Page 21

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-7 Printer Compo nents: Print Ribbo ns The Card Printer util izes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dy e-sublimation and the resi n thermal transfer print methods each provide [...]

  • Page 22

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-8 Printer Compo nents: Resin-Only Print Ribbons Resin-only print Ribbons consist of a continu ous roll of a single resin color. No protec tive overlay panel (O) is provided since resi n images do not re quire the protection o f such an overlay. The foll[...]

  • Page 23

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-9 Printer Compo nents: Dy e-Sublimation Print Ribbon s Note that the Printe r requires both speci alized and autho rized print Ribbo ns in order to print and function properl y. Step Procedure 1 Do not run the cards with a contamina ted, dull or unev en[...]

  • Page 24

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-10 Printer Compo nents: Dy e-Sublimation/Resin Print Rib bons Type Description Dye- Sublimation/ resin print Ribbon The Dye-Subl imation/resin print Ribbon co mbines the yel low (Y), magenta (M) and cy an (C) dye-subli mation panels w ith a resin black [...]

  • Page 25

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-11 Printer Compo nents: Blank Cards Type Description Card Size The Card Printer accep ts standard CR-80 siz ed and 20 mil. cards (3.37 0"L x 2.125" W / 85.6mmL x 54mmW) with a thicknes s of 30 mil (.030"/.762m m). Card Design The Printer [...]

  • Page 26

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 2-12 Printer Module: Flipper Table Modu le Assemb l y (D900200) The Flipper Table M odule Assembly (D900200 ) is an automated Flipping M odule that allows the Printer to print on the frontside and backside o f each card. Display : Flipper Table M odule As[...]

  • Page 27

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-1 Section 3: Setup and Inst allation Procedures The follow ing g uide w ill walk you through the installation o f the Persona C30 Card Prin ter Driver.  Time Requiremen t (software): This software instal lation process wi ll require approximately 2 t[...]

  • Page 28

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-2 Unpacking and Inspection W hile unpacking your Pri nter, inspect the carton to ensure tha t no damage has oc curred during shipping. M ake sure that all supplied accessories are included with your unit. Check that the foll owing items are incl uded: ?[...]

  • Page 29

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-3 Revie w ing the Printer (fron t view; Cartridg e being installed)[...]

  • Page 30

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-4 Connecting the Printer power Follow this procedu re. ( Note: Do not co nnect the Printer ’ s USB cable until promp ted during the Printer Driv er installation.) Step Procedure 1 Plug the AC adap ter power cable in to the back of the Prin ter. See Di[...]

  • Page 31

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-5 Installing the P rint Ribbon Cartridge The Fargo Persona C30 Card Printer u ses a one-piece, disposabl e Ribbon Cartrid ge load system. Every f ull colo r Ribbon Cartridge contain s a 250 “ full colo r card count ” Ribb on and a Card Cleaning Roll[...]

  • Page 32

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-6 Installing the Print Ribbon Cartridge (continued) Step Procedure 2 a. Remove the liner on the C ard Cleaning Roller be fore installing the Cartrid ge, as shown in Di splay A (upper right arrow of display). b. Remove the Ribbon sec uring tape, as show [...]

  • Page 33

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-7 Installing the Print Ribbon Cartridge (continued) Display B – Show s direction that Cartrid ge is inserted in the P rinter.[...]

  • Page 34

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-8 Installing Blank C ards into the Card Hopper The Fargo Persona C30 Printer is capable of printing single load cards and multipl e feed cards (batch mode) .  To print usin g single feed, simply remove all cards from the Card Hopper, le ave the Card [...]

  • Page 35

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-9 Installing Blank Cards into the Card Hopper (continued) Display B - Press the Card Hopper Load Lev er dow n. Insert the cards. Here the Lever is stil l up. Here the Lever is p ressed down.[...]

  • Page 36

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-10 Installing Blank Cards into the Card Hopper (continued) Here are the cards ready to insert. Here the Input Ho pper Door is closed.[...]

  • Page 37

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-11 Lowering the Card Output Hop per Step Procedure 1 The Fargo Persona C30 comes w ith a Card Output Hopper (to hold cards a fter they have been printed). Pull the Output Hoppe r dow n until it snaps into place.[...]

  • Page 38

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-12 Flipper Table Module Installation Additional, related links are provi ded below:  See the Flippe r Table Module Assembl y Problems procedu res.  See the Print Both Sides option in the Using the Dev ice Options tab (C30) section.  See the Fro[...]

  • Page 39

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-13 Installing the Flipper Table Module A ssembl y (D90 0200) (continued) Step Description 3 Remove the Ca rd Output or Exi t Door (D900092) and Le ft End Cap (D900 064) to the Printer, as show n below.[...]

  • Page 40

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-14 Installing the Flipper Table Module A ssembl y (D90 0200) (continued) Step Description 4 a. Remove the Cover from the Flipper Table Module Assembly (D90020 0), as shown bel ow. b. Place the Flipper Table n ext to Printer, as show n below. 5 Connect t[...]

  • Page 41

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-15 Printer Driver Installation Installing the P rinter Driver Step Procedure 1 Close all progra ms and insert the So ftware Installation CD into your comp uter ’ s CD drive. A ft er a few seconds, the CD ’ s ins taller program wi ll automatically op[...]

  • Page 42

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-16 Installing the Printer Driver (continued) Step Procedure 3 Click on the Next bu tton to continue w ith the Setup program .[...]

  • Page 43

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-17 Installing the Printer Driver (continued) Step Procedure 4 R ead the License Agreement . Select the I accep t the terms of the licen se agreement option and click Next to contin ue.[...]

  • Page 44

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-18 Installing the Printer Driver (continued) Step Procedure 5 a. Select the Comp lete option to instal l the followi ng components:  Printer Drive r Software  Printer Drive r User ’ s Guide  Fargo Diagnostics Utility ( Note : Selectin g Custo[...]

  • Page 45

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-19 Installing the Printer Driver (continued) Step Procedure 6 C lick Install to begin the installation.[...]

  • Page 46

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-20 Installing the Printer Driver (continued) Step Procedure 7 Wai t while the C30 Card Printer is configuring y our new softwa re installation.[...]

  • Page 47

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-21 Installing the Printer Driver (continued) Step Procedure 8 Select the port that y our Printer is connected to at this time. Clic k on the OK button and continue with the installation.[...]

  • Page 48

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-22 Installing the Printer Driver (continued) Step Procedure 9 a. Connect the USB cable to the Printer. b. Turn ON the Printer at th is time if it is not already ON. c. W ai t during the installati on.[...]

  • Page 49

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-23 Installing the Printer Driver (continued) Step Procedure 10 Select the installed Ribbon Type.[...]

  • Page 50

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-24 Installing the Printer Driver (continued) Step Procedure 11 Click on the Fin ish button to complete the Setup. 12 a. Click on the YE S button to exi t the installer, as show n below. b. Click on the NO button to return to the installer ’ s main men[...]

  • Page 51

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-25 Printing a Test P rint Image Step Procedure 1 a. From your co mputer ’ s startup menu , select Settings > Printers and Faxe s (Windows XP) or > Printers ( W indows 98SE , Me and 2000). b. Double click on the Persona C30 Card Printer unde r th[...]

  • Page 52

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-26 Printing a Test Print Image (continued) Step Procedure 3 This complete s the Persona C30 Card Printer/Encode r Installation Guide. For additional help regarding the Test Prin t and other related ite ms, see the Persona C30 Card P rinter/Encoders Use [...]

  • Page 53

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 3-27 Printer Transport Moving the P rinter to another locat ion Step Procedure 1 The Printer can be transported by gripping it under the bac k lid, as shown in the photo below. 2 You have complet ed the setup and installation procedu res in this section .[...]

  • Page 54

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-1 Section 4: General T roubleshooting This section prov ides Troubleshootin g procedures for this Prin ter for Com munication Errors, Card Feed Errors, Print Process Erro rs, Card Jam Errors, Encoding Errors and Dia gnosing Image Problems. Safety Messag[...]

  • Page 55

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-2 Communications Errors Resolving the Communication Erro rs Symptom(s): In correct output, com munications error on PC or Printer, stall ing, no response from Printer, no job printed, “ paper out ” error. Step Procedure 1 Confirm that the sy stem me[...]

  • Page 56

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-3 Resolving the Communication Errors (continued) Step Procedure 4 Determine the proble m with printing from the application. a. Print a self-test from the P rinter by holding dow n the Pause button on power up to ensure that the Printer (itself) is func[...]

  • Page 57

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-4 Print Process Errors All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Resolving a Card Not Fed Error (Card s will not feed of f the Hopper) Step Procedure 1 Review the following information. [...]

  • Page 58

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-5 Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued) Step Procedure 2 Check the card quality / loading. a. Remove cards from the Card Hopper. b. Ensure that the cards ar e not sticking toge ther by fanning them ou t and then[...]

  • Page 59

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-6 Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued) Step Procedure 7 Card Hopper Feed Rol ler is not turning durin g a print job. a. Remove the Printer rear co ver. b. Ensure that the Card Hopp er Feed Motor pow er cable is[...]

  • Page 60

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-7 Resolving a Card Not Fed Error (T wo (2) or more card feed at the same time) All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptoms: Tw [...]

  • Page 61

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-8 Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) (continued) Step Procedure 2 Check card quali ty / loading. a. Remove cards from the Card Hopper. b. Ensure that the cards ar e not sticking toge ther by fanning them ou t and[...]

  • Page 62

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-9 Resolving a Ribbon RFID Error (Rib bon RFID A ntenna is Corrupted) All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: Prin ter RFID [...]

  • Page 63

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-10 Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (continued) Step Procedure 2 Replace the Print Rib bon a. Replace the Print Ribbon Cartridge. b. Press on the Resume b utton. c. If the error continues , see Resolvi ng t he Ribbo n RFI[...]

  • Page 64

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-11 Resolving a Ribbon RFID Error (Rib bon RFID Sensor i s Corrupted) All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: Prin ter RFID [...]

  • Page 65

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-12 Resolving the Mag Verify Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: The Printer is unable to verify encoded data. [...]

  • Page 66

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-13 Resolving the Mag Verify Error (continued) Step Procedure 2 Check to ensure that the cards are loaded with the Ma gnetic Stripe facing Up and towards the front of the Printer. 3 a. Press on the Resume b utton. b. If the error continues con tinue to s[...]

  • Page 67

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-14 Resolving the Mag Verify Error (continued)[...]

  • Page 68

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-15 Resolving the No Mag Installed Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: The re is not a M agnetic Encoder instal le[...]

  • Page 69

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-16 Resolving the No Mag Installed Error (continued) Step Procedu re 2 Press the Cancel Pr int button on the D river Monitor Error Disp lay Me ssag e. 3 Reboot the Printer by cycling the pow er. 4 Verify that the Printe r has a Magnetic Encode r installe[...]

  • Page 70

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-17 Resolving a Ribbon Sensor Error (Ri bbon Miscue) All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. NOTE: Using the p rinter in direct sunlight may adv ersely affect the rib bon sensor integrity.[...]

  • Page 71

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-18 Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued) Step Procedure 2 Open the front cov er and remove the Rib bon Cartridge. a. Check that the Ribbon is in good condition and no t wrinkled or broken. b. If Ribbon is broke or wrin kled, repair[...]

  • Page 72

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-19 Resolving a Ribbon Break Jam Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. NOTE: Using the printer in direct sunli ght may adversely aff ect the ribbon sensor integrity. Step Procedure[...]

  • Page 73

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-20 Resolving a Ribbon Break Jam Error (continued) Step Procedure 2 Open the front cov er and remove the Rib bon Cartridge.  If Ribbon is broken, continue to Step 3.  If Ribbon is in good condition, continu e to Step 6. 3 Adjust the print o ffset. [...]

  • Page 74

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-21 Resolving a Ribbon Out Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. NOTE: Using the printer in direct sunli ght may adversely aff ect the ribbon sensor integrity. Step Procedure 1 Rev[...]

  • Page 75

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-22 Resolving a No Ribbon Installed E rror All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: Prin ter errors out as soon as it receive[...]

  • Page 76

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-23 Resolving a No Ribbon Installed Error (continued) Step Procedure 2 Verify that a Ribbon Ca rtridge is installed in the Printer. a. Press on the Resume b utton. b. If the issue persists, cont inue to Step 3. 3 Remove the rear cover and check that the [...]

  • Page 77

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-24 Resolving a I nvalid Ribbon Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: Prin ter errors out as soon as it receives dat[...]

  • Page 78

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-25 Resolving a Invalid Ribbon Error (continued) Step Procedure 2 Verify that the Rib bon Cartridge install ed is designed f or the corre ct Printer model. 3 Press on the Resume button. If the issue persists , continue to Step 4 . 4 Remove the rear cover[...]

  • Page 79

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-26 Resolving a Wrong Ribbon Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: Printe r errors out as soon as it receives data f[...]

  • Page 80

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-27 Resolving a Wrong Ribbon Error (continued) Step Procedure 2 Verify the Driv er settings are correct. a. Open the Printer Control Panel from the Compute r.  If using W indows 98SE , Me, right click on the C3 0 Card Printer Ico n and select Proper t[...]

  • Page 81

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-28 Resolving a Card Jam Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: Card is jammed.  Printer Error S tate : Card TOF S[...]

  • Page 82

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-29 Resolving a Card Jam Error (continued) Step Procedure 2 Look for a jammed ca rd in the Printer. a. Open the Printer ’ s front c over. b. Remove the Ribbon Cart ridge from the Printer. c. Check to see if a card is jammed in the print station of the [...]

  • Page 83

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-30 Resolving a Headlift Motor or Senso r Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: The Printhead continuously cycles or[...]

  • Page 84

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-31 Resolving a Headlift Motor or Sensor Error (continued) Step Procedure 2 Press the Cance l Print button on the D river Monitor Error Di splay M essag e. 3 Reboot the Prin ter by cycling the pow er. 4 Cycle the Headl ift Motors. a. Use the Fargo Diagno[...]

  • Page 85

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-32 Resolving the Cover Open Error Mes sage All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Proced ure 1 Review the f ollowing in formation.  Symptom: The Printer errors immediately after [...]

  • Page 86

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-33 Resolving the Blank Output issues All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Proced ure 1 Review the f ollowing in formation.  Symptom: A card is ejected blan k (that should be pr[...]

  • Page 87

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-34 Resolving the Blank Output issues (continued) Step Proced ure 4 Adjust the placement. a. Reset the Printer to clear any Error Messages by removing the pow er and reapplyi ng it. b. Open the Printer Control Panel from the Compute r.  If using W ind[...]

  • Page 88

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-35 Resolving the Blank Output issues (continued) Step Proced ure 6 Ensure that the prope r voltage is being applied to the Printhead . a. Remove the back cover . b. Using a Digital Voltmeter, connec t the negativ e lead to ground. c. Probe Pins 1 to 5 o[...]

  • Page 89

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-36 Flipper Table Module Assembly Problems Resolving the No Flipper Table Mod ule problem All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. See the Flipper Table M odule Installation section (as nee[...]

  • Page 90

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-37 Resolving the Flipper Jam Error All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. See the Flipper Table M odule Installation section (as needed). Step Procedure 1 Review the f ollowing in format[...]

  • Page 91

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-38 Resolving the Blank Output issues (continued) Step Procedure 2 Open the Printer ’ s Fl ipper Table Modu le Cover. a. Clear any cards in the Fli pper Table Modul e by using the Forward and /or Reverse buttons located on the Printer ’ s Top Cover .[...]

  • Page 92

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-39 Diagnosing Image Problems Resolving the Pixel Failure problem s All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step P rocedure 1 R eview the followi ng information.  Symptom: A thin line o[...]

  • Page 93

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-40 Resolving the Card Surface Debris problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step P rocedure 1 R eview the followi ng information.  Symptom: Print s have spots (w hite or colo[...]

  • Page 94

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-41 Resolving the Incorrect Image Da rkness problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step P rocedure 1 R eview the followi ng information.  Symptom: Prin ted cards are too dar k[...]

  • Page 95

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-42 Resolving the Incorrect Image Darkness problems (continued) Step P rocedure 4 C orrect the Image Dark ness . See the Usin g the Image Darknes s Option procedure.[...]

  • Page 96

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-43 Resolving Ribbon Wrinkle problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step P rocedure 1 R eview the followi ng information.  Symptom: Printed cards have off-colored lines or s t[...]

  • Page 97

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-44 Resolving Ribbon Wrinkle problems (continued) Step Procedure 4 Reduce the Ima ge Darkness. See the Using the Ima ge Darkness Option procedure.[...]

  • Page 98

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-45 Resolving the Excessive Resin Print ing problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step P rocedure 1 R eview the followi ng information.  Symptom: Bla ck resin tex t and barco[...]

  • Page 99

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-46 Resolving the Excessive Resin Printing problems (continued) Step P rocedure 3 R educe the Image Dar kness. See the Usin g the Image Darkness Option procedure.[...]

  • Page 100

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-47 Resolving the Incomplete Resin Pri nting problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Rev iew the following information.  Symptom: Bla ck resin tex t and barcod[...]

  • Page 101

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-48 Resolving the Image Placement p roblems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. This proced ure is used to ad just the position o f the card in the Print dri ver and does not change th[...]

  • Page 102

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-49 Resolving the Image Placement problems (continued) Step Procedu re 3 Veri fy if the Horizontal Image Po sition Setting is set correctly or incorre ctly. See the graphic below .  If the whi te border is on the leading edge of the card, adjust the H[...]

  • Page 103

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-50 Resolving the Image Placement problems (continued) Step Procedu re 4 Veri fy if the Vertical Image Posit ion Setting is s et correctly or incorrec tly. See the graphic below . a. Adjust the value as describ ed below:  If the whi te border is on th[...]

  • Page 104

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-51 Resolving the Poor Image Quality problems All Troubleshoo ting procedures assume tha t only factory-authoriz ed supplies are in use in the Printer. Step Procedure 1 Review the following information.  Symptom: Photos on the cards loo k pixilated or[...]

  • Page 105

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-52 Running the Self Test Perform a self-test after (a) an initial setup of the Printer , (b) a calibration p rocedure has been conducted o r (c) a part has been replaced to check for p roper Printer operation. Step Procedure 1 Verify that a full-col or [...]

  • Page 106

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-53 Running the Standard Self Test Prin t Display A : Full Color Test Print[...]

  • Page 107

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 4-54 Running the Magnetic Self Test (HiCo Only ) Perform a self-test after (a) an initial setup of the Printer , (b) a calibration p rocedure has been conducted o r (c) a part has been replaced to check for p roper Printer operation. Step Procedure 1 Remo[...]

  • Page 108

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-1 Section 5: Printer Adjustment s See this section for printer adjustmen ts. Table of Contents Section 5: Printer Adjustments _______________________________________________ 5-1 Table of Cont ents ________________________________________________________[...]

  • Page 109

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-2 Rev iewing the ISO Track Locati ons __________________________________________________ 5-47 Sendin g the Trac k Inf ormation ______________________________________________________ 5-48 Ente ring the Track Inf ormat ion ________________________________[...]

  • Page 110

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-3 Using the Magn etic En coder Volta ge Offs et Opti on _____________________________________ 5-97 Adjus ting th e Hi-Co V oltage Off set __________________________________________________ 5-98 Adjus ting th e Lo-Co V oltage Offset______________________[...]

  • Page 111

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-4 Safety Messages (review carefully) Symbol Critical Instruc tions for Safety purpo ses Danger: Failure to follo w these installation gu idelines can result in death or serious injury . Information that raises potential sa fety issues is in dicated by a[...]

  • Page 112

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-5 C30 Print Driver Options Revie w ing C30 Printer Dr ivers The win dow title reflects the specific Printe r Driver in use as shown in this in troductory section. Revie w ing C30 Printer Dr ivers This section applies to the C30 Printer.[...]

  • Page 113

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-6 Using the Card tab (Persona C30) Adjusting the Card Size Option Step Description 1 Click on the inches or mm option to choose the desired unit of measureme nt. ( Note No.1: When designing a card format, alway s set the card siz e or page size withi n [...]

  • Page 114

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-7 Adjusting the Orientation Option Step Description 1 Select Portrait unde r Orientation to cause the card to print in a vertical orientation. OR Select Landscape unde r Orientation to cause the card to print in a horizontal orientation. ( Note: An icon[...]

  • Page 115

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-8 Selecting the num ber of copies Step Description 1 Select the number of copies by clicking on the UP or DO W N arrow s, as show n below.[...]

  • Page 116

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-9 Using the Diagno stics button under the Card tab Step Description 1 Click on the Diagnos tic button to brin g up the Fa rgo Diagnostics Util ity window . See the Diagnos tic Tool Utility section.[...]

  • Page 117

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-10 Using the Clean Printer Option Step Description 1 Click on the Clean P rinter button to display the Cl ean Printer Utility wi ndow. 2 Remove all cards from the Card Hoppe r and close the Hopp er door. 3 Open the Front Cov er and remove the Ribbon Car[...]

  • Page 118

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-11 Using the Clean Printer Option (continued) Step Description 6 Click on the Clean bu tton at the bot tom of the wind ow. ( Note : The Printer will begin to feed the cl eaning card throu gh the card path.) 7 Reinsert the print Ribb on and cards afte r [...]

  • Page 119

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-12 Using the Test Print button Step Description 1 Click on the T est Print button to send a simpl e self-test print to the Printer.  Ensure that the YM CKO Ribbon is install ed for C30 or a Premiu m Resin Ribbon install ed for DTC300M .  Ensure th[...]

  • Page 120

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-13 Using the A bout button Step Description 1 Click on the A bout button to open a dial og box containin g the copyright and version, date code in formation about this P rinter Driv er software.[...]

  • Page 121

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-14 Using the Device Options tab (C30) Revie w ing the Dev ice Options tab The C30 wi ndow with the Devi ce Options tab is displ ayed below. ( Note: The C30 Prin ter now has frontside and bac kside options, as show n below .)[...]

  • Page 122

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-15 Adjusting the Ribbon Ty pe option Use the Ribbon Type option to select P rint Ribbons. Step Description 1 Select the approp riate print Ribbon Ty pe option from the dropdow n menu for the type of Print Ribb on in use.  YMCKO – Full Col or/Resin [...]

  • Page 123

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-16 Selecting the A uto Ribbon Select o ption Step Description 1 Click on the A uto Ribbon Select bu tton to veri f y that the Ribb on type selected matches the Ribbon installe d in the Printer. ( Note : The Printer Driver wi ll change the Ribbo n type t[...]

  • Page 124

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-17 Using the ne w Printer Driver (Versio n 2.1.5) Specific chan ges were made to the “ new ” Color Matchi ng Table in the new Pri nter Drivers (Version 2.1.5) in the C30 Card Printer, as desc ribed below .  Precise Matching Capabilities: These ch[...]

  • Page 125

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-18 Changing the Color Profile Selectio n for the C30 Step Procedure 1 a. From your computer ’ s st artup menu, select Se ttings > Printers and Faxes (Windows XP) or Settings > Printers ( W indow s 98SE, Me and 2000). b. Double click on the C30 C[...]

  • Page 126

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-19 Changing the Color Profile Selection for the C30 (continued) Step Procedure 5 Click Set as Defaul t .[...]

  • Page 127

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-20 Adjusting the Color Matching optio n Use the Color Ma tching dropdown menu to choose the color matching options w hich best fits the print job re quirements. Step Description 1 Select None for print speed versus p rint color or for use of third party[...]

  • Page 128

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-21 Adjusting for the Resin Dither Select the approp riate dither method according to the ty pe of image to be p rinted. This option affects objects printed with a resin-only print Ribbon. Step Procedure 1 Select Optimized for Photo whe n printing photo [...]

  • Page 129

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-22 Using the Print Both Sides option Use this option to au tomatically print on both the frontside and backside of a card . Step Procedure 1 Select this option in conjunction wi th any application program that supports a multiple-page docu ment with dup[...]

  • Page 130

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-23 Using the Sp lit 1 Set of Ribbo n Panels option Use this option to p rovide the most economical means o f printing a dual-side d card since a single set of Ribbon Pan els will be split to print both the fron t and backsides o f a card. Step Procedure[...]

  • Page 131

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-24 Using the Print Back Side First op tion Step Procedure 1 Select this option:  If you need to prin t the first page o f a two-page document on the backside of the ca rd. OR  If you need to prin t the resin black on the chip-side o f the Smartcar[...]

  • Page 132

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-25 Using the Print Back Side Only option Use this option to p rint only onto the bac kside of cards. Step Procedure 1 Select this option to print only onto the bac kside of cards. ( No te: Load the cards in the standa rd manner.)  W he n this option [...]

  • Page 133

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-26 Using the Rotate Front 180 Deg rees or Rotate Back 180 Degrees options Use this option to chan ge the position of the printed image in relation to the set location of a card's Magnetic S tripe or smart chip. Step Procedure 1 Select the Rota te F[...]

  • Page 134

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-27 Using the Disable Printing option Use this option to disa ble the printin g capabilities of the Prin ter. ( Note: Thi s option still allows the Printer to encode cards.) Step Description 1 Select this option to encode or re-enco de cards to save time[...]

  • Page 135

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-28 Using the Image Color tab (C30) Step Procedure 1 Select the A lgebraic color matching option and then use this op tion to control the Contrast and Gamma of the printed image, as wel l as the individual color balance of Yello w , Magenta and Cy an . ([...]

  • Page 136

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-29 Using the Res in Heat (K) option (Front and Back) Use this option to con trol the amount o f heat the Printer uses when printing w ith the resin black panel(s) o f a full-color Ribbon or when printing wi th a resin-only Ribbon by adjus ting the Resin[...]

  • Page 137

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-30 Using the Over la y He at (O) option Use this option to con trol the amount o f heat the Printer uses when printing w ith the overlay panel of a Ribbon . ( Note: This control can be helpful for fine-tunin g the trans fer of overlay onto the card.) St[...]

  • Page 138

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-31 Using the Color Matching option and Default button Step Procedure 1 T o return all options to their f actory se ttings, click on the Defaul t button.[...]

  • Page 139

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-32 Using the Calibrate tab (Persona C30) Use the Calib rate tab to (a) control the p osition of the printabl e area in relati on to the card, (b) calibrate Sensors and (c) adjus t the internal Printer set tings that are customiz ed for every Printer and[...]

  • Page 140

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-33 Using the Image Position Control s Use the Image Pos ition controls to adjus t the position of the overall print area to be precisely centered on a card. Step Procedure 1 Click on the Vert ical and Horizontal ad justment arrow s to adjust the Image P[...]

  • Page 141

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-34 Using the Image Position Controls (continued) Review the Im age Positi on diagram, whi ch displays how the printed image w ill move in relation to the fixe d card position as posi tive and negativ e image placement val ues are entered. Step Procedure[...]

  • Page 142

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-35 Using the Senso rs button Use the Sensors bu tton to bring up a sepa rate dialog box f or cali brating the Printer's Ribbon Sensor (see ins tructions in the Calibration window below ).[...]

  • Page 143

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-36 Using the Setting s button Use the Settings button to bring up a sepa rate dialog box for a djusting the internal P rinter settings, whi ch are customized for every Printer at the factory and saved directly within the Printer's memory . ( Note: [...]

  • Page 144

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-37 Using the Magnetic Encoding tab (Persona C30) Use this option only if the Printer has an optional M agnetic Stripe Encoding M odule installed . The follow ing describes these options and the Printer's magnetic encoding proces s.  The Card Pri[...]

  • Page 145

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-38 Using the Magne tic Track Selection radio buttons Use the Magnetic Track Selection option to specify w hich track to configure throu gh the Magnetic Track Options if the application requires customiz ation of the standard ISO encoding process. ( Note[...]

  • Page 146

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-39 Using the Magnetic Track Selection radio buttons (continued) Step Procedure 2 Use the Magnetic Track Selections to configure the wa y in which each of the three magnetic trac ks will encode. ( Note No.1: They do not designate w hich tracks the Printe[...]

  • Page 147

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-40 Using the Magne tic Track Options rad io buttons Use the Magnetic Track options for these purposes:  Customize the IS O encoded data format for each of the M agnetic Stripe's three trac ks.  Customize each track independently of the other [...]

  • Page 148

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-41 Using the Bit Den sity radio buttons Use this option to cu stomize the Bit Reco rding Density (Bits per Inch) used to encode the magnetic data on the currently selected track. Step Procedure 1 Select 75 BPI to chan ge the bits per inch to 75 BPI. OR [...]

  • Page 149

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-42 Using the Charac ter Size radio bu ttons Use this option to cu stomize the Characte r Data Siz e (Bits per Character) used to en code the magnetic data on the currently sel ected track. ( Note: This character siz e includes the parity bit (i f enable[...]

  • Page 150

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-43 Revie w ing the Enab le MLE Suppo rt checkbox Multi-Language Ex tension (MLE) suppor t in Window s XP can cause text strin gs to be broken up into fragmen ts. This fragmentation o f the text string prev ents magnetic en coding. ( Note: This option ma[...]

  • Page 151

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-44 Using the A SCII Offset radio bu ttons Use this option to cu stomize the Characte r ASCII Offset used to encode the magne tic data on the currently sel ected track. ( Note: This character offset v alue is subtracted fro m the ASCII value o f each Mag[...]

  • Page 152

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-45 Using the LRC Ge neration radio bu ttons Use this option to cu stomize the LRC Generation M ode (used to encode the magnetic data on the currently sel ected track). Step Procedure 1 Select NO LRC to change the LRC Gene ration to none. OR Select Even [...]

  • Page 153

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-46 Using the Sh ift Data Left checkbox Use this option to shi ft the recorded ma gnetic data to the le ft-hand side of the card's Magnetic Stripe . OR Use this option for situations that require cards to be readable w ith insert type reade rs that [...]

  • Page 154

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-47 Revie w ing the ISO Track Locations Review the magnetic encoding Mo dule, which encodes onto tracks in acc ordance with an ISO 7811-2 M agnetic Stripe. ( Note: Re fer to the di agram (below) for track lo cations.) TR A CK 1 0.1 1 0 " TR A CK 2 0[...]

  • Page 155

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-48 Sending the Trac k Information Magnetic trac k data is se nt in the form o f text strings from the appli cation software to the Printer Drive r along with all of the other printable objects wi thin the card design.  Magnetic Track Da ta added: In [...]

  • Page 156

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-49 Revie w ing Tracks 1, 2 and 3 (in table format) Review this table, which display s the SS, ES, FS and the va lid characters de f ined for each track. Start Sentinel End Sentinel Field Separator Valid Characters Maximum Number of Characters Track 1 % [...]

  • Page 157

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-50 Revie w ing the A SCII Code and Char acter Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 No. 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 & 62 > 86 V 39 ' 63[...]

  • Page 158

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-51 Using the O v erlay / Print Area tab (Pers on a C30) Use this option to con trol where the Ov erlay (O) Panel and/or the print area appe ar on a card. ( Note: This op tion is help ful if, for example, y ou would like to omit or bl ock out the overlay[...]

  • Page 159

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-52 Enabling the Frontside and Backsid e options Step Procedure 1 Select the Print Both Sides chec kbox under the De vice Options tab to ena ble the Backside option und er the Overlay / Print Area. ( Note: This sa me selection applies to the K Panel Resi[...]

  • Page 160

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-53 Enabling the Frontside option (Ov erlay / Print A rea) Step Procedure 1 Select the Fron t radio button, whi ch enables the Ove rlay / Print Area and Security Options functions.[...]

  • Page 161

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-54 Enabling the Backside option (Ov erlay / Print A rea) Step Procedure 1 Select the Back radio button, whi ch enables only the Ov erlay / Print Area function.[...]

  • Page 162

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-55 Using the Over la y / Print A rea dropdown menu Step Procedure 1 Select the Full Ca rd option for the Prin ter to overlay and/or p rint the entire card. OR Select the Defined A rea(s) option for the Printer to overla y and/or print only in the select[...]

  • Page 163

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-56 Using the Overlay / Print Area dropdown menu (continued)[...]

  • Page 164

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-57 Using the Over la y / Print A rea Use these Overlay / Print A rea options to control both the print and overlay together or control each indiv idually. ( Note: Determin e whether to use the Fron tside option (via the Front radio button ) or the Bac k[...]

  • Page 165

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-58 Using the Overlay / Print Area (continued)[...]

  • Page 166

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-59 Using the Define d Area Option Step Procedure 1 a. Determine whether to use the Frontside option (vi a the Front radio but ton) or the Backside option (via the Back radio bu tton). b. Select the Defined A rea(s) option to activate the card grid in th[...]

  • Page 167

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-60 Using the Defined A rea Option (continued) Step Procedure 2 W he n the card grid is firs t activated, a smal l black square wi ll appear at its default size of .2" x .2" / 5mm x 5m m and at its de fault location in the low er left- hand cor[...]

  • Page 168

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-61 Using the Defined A rea Option (continued) Step Procedure 4 Measu re fr om the low er left corner of the card up and over to the low er left corner of for the de fined area to begin and enter these val ues into the X and Y boxes. ( Note: The card gri[...]

  • Page 169

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-62 Using the Defined A rea Option (continued) Step Procedure 5 a. Print the card design and observe how the i mage is oriented on the card as it ejects from the P rinter. ( Note: The loca tion of a de fined area is based on the card orientation as it ex[...]

  • Page 170

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-63 Using the Defined A rea Option (continued) Step Procedure 6 a. Determine whether to use the Frontside option (vi a the Front radio but ton) or the Backside option (via the Back radio bu tton). b. Use the Defined Area arr ows to navigate bac k and for[...]

  • Page 171

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-64 Using Security Options (Visual Secu rity Solutions) (Frontside option only ) The Visual Security Solutions dropdown menu list wi ll be used to enable and select w hich type of visual security will be used. The Visual Security dropdow n list will be s[...]

  • Page 172

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-65 Selecting Orienta tion - Landscape u nder Card tab Step Procedure 1 Select the Landscap e radio button (below ) under Orientatio n under the Card Size tab to use the Visual Security So lutions (A to D), as show n in this windo w.[...]

  • Page 173

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-66 Selecting the Visu al Security Solutions dropdo w n menu (A to D) Step Procedure 1 Click on the Visu al Security Sol utions dropdown menu (below ) under the Landscape - Orienta tion (see above) to use the options show n in this display .[...]

  • Page 174

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-67 Selecting Orienta tion - Portrait un der Card tab Step Procedure 1 Select the Portrai t radio button (below ) under Orientation unde r the Card Siz e tab to use the Visua l Security Solu tions (E to H), as show n in this window .[...]

  • Page 175

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-68 Selecting the Visu al Security Solutions dropdo w n menu (E to H) Step Procedure 1 Click on the Visu al Security Sol utions dropdown menu under the Portrait - Orientation (see abov e) to use the option s shown below .[...]

  • Page 176

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-69 Selecting the Ver iMark radio bu tton (Frontside option o nl y ) Step Procedure 1 Click on either the VeriMark or HoloMark radio button, as show n below. The foil options are used to control the size o f the exclusion area . ( Note: W hen VeriM ark i[...]

  • Page 177

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-70 Selecting the Holo Mark radio butto n (Frontside option o nl y ) Step Procedure 1 Click on the Holo Mark radio button (below ) for the squared -area size.[...]

  • Page 178

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-71 Revie w ing the Cu stom VeriMark Card (Cu stom Graphic in a 2D foil) The custom VeriM ark image is stamped on blank, standa rd-sized cards. Y ou can select one of eight positions (A to H), as shown in th e Portrait and Landscape samples below . Sampl[...]

  • Page 179

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-72 Revie w ing the Cu stom HoloMark C ard (Custom Grap hic in a 2D foil) The custom Hol oMark image is stamped on blank, standard-siz ed cards. Y ou can select one of eight positions (A to H), as shown in th e Portrait and Landscape samples below . Samp[...]

  • Page 180

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-73 Using the K Panel Resin tab (C30) Select the K Pane l Resin option to cont rol where the resin blac k (K) panel of a full -color Ribbon is printed .  If printing with a resin -only Rib bon type all K Panel Resi n options will be gra yed out.  R[...]

  • Page 181

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-74 Enabling the Frontside and Backsid e options Step Procedure 1 Select Print Both Sides under the Dev ice Options tab to enable the Backside option under the K Pane l Resin tab. ( N ote: This same selec tion applies to the K Panel Resin bac kside optio[...]

  • Page 182

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-75 Enabling the Frontside option (K Pa nel Resin) Step Procedure 1 Select the Fron t radio button to enabl e the Frontside option. ( Note: This enables all K Pane l Resin functions, as sh own below.)[...]

  • Page 183

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-76 Enabling the Backside option (K Panel Resin) Step Procedure 1 Select the Back radio button to enable the Backside option. ( Note: This enabl es all K Panel Resi n functions, as shown bel ow.)[...]

  • Page 184

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-77 Selecting from the Print All Black with K Panel options (Front and Back options) Select one of the th ree options listed unde r Print A ll Black With K Panel if the blac k text or bar codes are no t TrueTyp e f onts and/o r are not printing w ith the[...]

  • Page 185

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-78 Selecting the Ful l Card option (Fron t and Back op tions) Step Procedure 1 Select the Full Ca rd option for the Prin ter Driver to print the resin black (K) panel for all black found w ithin all areas of the ima ge.[...]

  • Page 186

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-79 Selecting the Def ined Area(s) optio n (Front and Back options) Step Procedure 1 Select the Defined A rea(s) option for the Printer Driver to print the resin black (K) panel for all blac k found only in a desired and de f ined area or area s.[...]

  • Page 187

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-80 Selecting the Und efined A rea(s) option (Front and Ba ck options) Step Procedure 1 Select the Undef ined Area(s) option for the Printer Driver to p rint the resin blac k (K) panel for all blac k found only in the space outside the de fined areas. ( [...]

  • Page 188

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-81 Selecting the Def ined Area(s) functi on (Front and Bac k options) To define an area , refer to the follow ing steps: Step Procedure 1 Click on the Defined Area(s) check box . ( Note: This wi ll activate the card grid in the upper hal f of the window[...]

  • Page 189

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-82 Selecting the Defined Area(s) function (continued) Step Procedure 2 a. Determine the area of the card necessary to de fine. In the sample (bel ow), this area is indicated by the dashed outli ne. b. Determine the size o f this area by actually printin[...]

  • Page 190

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-83 Selecting the Defined Area(s) function (continued) Step Procedure 4 a. Once the area is sized properly measure from the lower le f t corner of the card up and over to the lower left corner for the defined area to be gin. b. Enter these values into t [...]

  • Page 191

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-84 Selecting the Defined Area(s) function (continued) Refer to the prev ious procedure.[...]

  • Page 192

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-85 Selecting the Defined Area(s) function (continued) Refer to the prev ious procedure. * 17 2 3 5 5 * Ka r e n A tkin s Acce ss Le ve l-2 ID # 12 3447 8 Y=0. 2 “ X=1.4 “[...]

  • Page 193

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-86 Selecting the Defined Area(s) function (continued) Refer to the prev ious procedure.[...]

  • Page 194

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-87 Selecting the Defined Area(s) function (continued) Step Procedure 6 Define another a rea by clicking on the De fined Area up arrow . ( Note: Another .2" x .2" / 5mm x 5mm area w ill appear in the lower le ft-hand corner. This i s the locati[...]

  • Page 195

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-88 Selecting the Pr int YMC under K and Print K Only options Step Procedure 1 Select between the Print YMC Under K and Print K On ly options. ( Note: W he n the Print YMC Under K option is selected, all black in the desi gnated areas will print with the[...]

  • Page 196

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-89 Using the Printer Information tab (Persona C30) Use the options on this tab to view information about the Ribbon installed in the Printe r.[...]

  • Page 197

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-90 Revie w ing the Ribb on Information Step Procedure 1 Use the Ribbon in formation to determine which Ribbon is bein g used to print wi th and its part number .[...]

  • Page 198

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-91 Revie w ing the Ribb on Level Indicato r Step Procedure 1 Use the Ribbon Lev el indicator to vi ew approximately how much Ribbon is le ft.[...]

  • Page 199

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-92 Using the Printer Calibration Utility (Persona C30) Access the Settin gs dialog box v ia the Settings button on the Calibrate tab. Use the adjustment mode to change the Printe r's internal settin gs. ( Note: The Car d Printer is equipped with an[...]

  • Page 200

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-93 Using the Image D arkness Option Use this option to se t the overall darkness of the printed im age by increasin g or decreasing the amount of heat used by the Printhead when pri nting. Step Procedure 1 Lighten the prin ted image by clicking the dow [...]

  • Page 201

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-94 Using the Print Top of Form Option Use this option to ad just the lengthwi se or horizontal position o f the printed ima ge on a card so it appears cente red. ( Note: W hen adjustin g this value, keep in mind that cards alw ays remain in the same lan[...]

  • Page 202

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-95 Using the Print End of Form Option Use this option to reduce or increase the overall printable area in order to optimi ze edge-to- edge printing tow ard the trailing ed ge of a card. ( Note: W hen ad justing this va lue, keep in mind that cards alw a[...]

  • Page 203

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-96 Using the Print Left of Form Opt ion Use this option to ad just the vertical posi tion of the printed ima ge on a card so it appears centered. ( Note : W hen adjusting this val ue, keep in mind that cards alw ays remain in the same landscape orien ta[...]

  • Page 204

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-97 Using the Magne tic Encoder Voltage Offset Option Use this option to ad just the voltage o f the Magnetic Encoder .  Encoder voltage is s et from the fac tory at a defaul t of 7.24vdc for Hi-Co M agnetic cards and 2.54vdc for Lo-Co Magnetic cards.[...]

  • Page 205

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-98 Adjusting the Hi-Co Voltage Offset Step Procedu re 1 Identify the M agnetic Encoder vol tage required by the cards. ( Note: The required encoder vo ltage for the cards will need to be know n in order to properly set the En coder Voltage Offse t value[...]

  • Page 206

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-99 Adjusting the Lo-Co Voltage Offset Step Procedu re 1 Identify the M agnetic Encoder vol tage required by the cards. ( Note: The required encoder vo ltage for the cards will need to be know n in order to properly set the En coder Voltage Offse t value[...]

  • Page 207

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-100 Using the Mag To p of Form Option Use this option only if the Printer has a built-in Magnetic Strip e encoder. ( Note: If so , use this option to shi ft the starting point o f where the Printer will begin encoding the magnetic track data on a ca rd&[...]

  • Page 208

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-101 Using the Mag Top of Form Option (continued)[...]

  • Page 209

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-102 Using the Ribbon Tension Option Step Procedure 1 Use the Ribbon Tension option to increase the amount o f tension (drag) on the Ribbon during printin g. Enter a negativ e value to decrease the amount of tension that is placed on the Ribbon during pr[...]

  • Page 210

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-103 Using the Flipp er Home Offset Opt ion Use this option to chan ge the Flipper an gle relative to home/horizo ntal position. This is done in order to adjust angle of travel to and from the Printer and Fli pper Modu le. Step Procedure 1 Enter a negati[...]

  • Page 211

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 5-104 Using the Flipp er Smart An gle Offset Option Use this option to chan ge the Flipper an gle relative to the default s mart card loading posi tion. This is done in order to adjust travel to and from the Fli pper and the Smart Ca rd Docking Module. St[...]

  • Page 212

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-1 Section 6: Cleaning The Card Printer is bui lt to require a mini mum amount of maintenance. Nev ertheless, there are a few procedu res you can per form on a regular basis or as needed to en sure the best possible performan ce Safety Messages (review c[...]

  • Page 213

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-2 Persona C30 Card Printer/Encoders Cleaning Kit (Part Number 085976) Caution: As with any electronic dev ice, internal compone nts of the Printe r, such as the Printhead, may be damaged i f exposed to static ele ctrical discharges. To avoid potential d[...]

  • Page 214

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-3 Cleaning the Printhead Perform this procedu re approximately every 1000 prints to maintai n a consistent print quality. Step Procedure 1 Open the Printer ’ s Front Cover. 2 Remove the Prin t Ribbon. 3 Squeeze the Prin thead Cleaning S wab to saturat[...]

  • Page 215

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-4 Cleaning the Platen and the Card Feed Rollers Perform this procedu re approximately every 1000 prints to maintai n a consistent print quality. ( Note: The Card Feed Rolle rs move the card throughou t the print process. Roll ers should be kept clean to[...]

  • Page 216

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-5 Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 2 Remove all the cards from the Printer ’ s Input Hopper. 3 Use the Cleaning Card from the Printe r ’ s and remove the adh esive backing from both sides o f the card. ( Note:[...]

  • Page 217

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-6 Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 4 Insert the Cleaning Card into the Sin gle Feed Card Slot until th e card stops. ( Note: If yo ur Printer is equipped w ith a Magnetic Encoder , you must inse rt the Cleaning Ca[...]

  • Page 218

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 6-7 Cleaning the Platen and the Card Feed Rollers (continued) Step Procedure 5 From your compute r, open the Printe r Driver and select either Properties (if y ou are using W indow s 98SE/Me) or Printing Pre ferences (if you are usi ng W indows 2000/XP). [...]

  • Page 219

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 7-1 Section 7: Packing the Card Printer The purpose o f this section to provide the User with a speci fic packing proced ure for this Card Printer. Follow this instructio n to pack the Card Prin ter for transport. Step Procedure 1 Clean the inside o f the[...]

  • Page 220

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 8-1 Section 8: Part s Replacement Section See the current Pe rsona ® C30 Card Prin ter Service M anual (Rev. 2.2) at the approp riate Fargo web site.[...]

  • Page 221

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 9-1 Section 9: Board Level Diagnostics The purpose o f this section to provide the User with specific Boa rd Level Diagnostic procedures for Boa rd Errors and Sensor Testing for this Card Printer. Safety Messages (review carefully) Symbol Critical Instruc[...]

  • Page 222

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 9-2 Sensor and Motor Revie w ing the Senso r Location and Voltages Use this table as a reference tool for Boa rd Level Diagnostics Sensor Location Pin Low Range VDC High Range VDC RFID Board J5 3 Present .02 Not Present .70 Headlift J9 1, 3 (+, -) Not Dep[...]

  • Page 223

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-1 Section 10: Diagnostic T ool Utility The Fargo Diagnos tics Utility is desi gned to provide access to the followi ng:  The diagnostic cap abilities of the Printe r.  The internal Sel f Tests of the Printer.  The testing optio ns for Magnetic[...]

  • Page 224

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-2 Using the Diagnostic Tool Utility Selecting from the Printer Selection menu Step Procedure 1 Click on the dropdow n Printer selection menu to vi ew a list of currently installe d Fargo Printer Driv ers installed on the compu ter. 2 Select the Printer[...]

  • Page 225

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-3 Revie w ing customized Diagn ostic Utility tabs for your Printer Step Procedure 1 Select a Printer from the Printer Sele ction menu that w ill customize the tab s that are availabl e. ( Note: Only the Diagnostic U tility tabs for the sel ected Printe[...]

  • Page 226

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-4 Using the Dia gnostic Utility tabs Selecting the Pr int Spooler tab in the Diagnostics Uti lity Step Procedure 1 Select the Print Spo oler tab, as show n below.[...]

  • Page 227

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-5 Selecting the Print Spooler tab in the Dia gnostics Utili ty (continued) Step Procedure 2 Click on the Select File button to brin g up the Brow se for Print File window , as shown bel ow and on the next page.[...]

  • Page 228

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-6 Selecting the Print Spooler tab in the Dia gnostics Utili ty (continued) Step Procedure 3 a. Click on the Browse bu tton to browse throu gh an open file dialog box , as shown bel ow. b. Select the Print File (.PRN ) that is to be sent to the Printer.[...]

  • Page 229

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-7 Selecting the Print Spooler tab in the Dia gnostics Utili ty (continued) Step Procedure 4 Select the number of copies to be prin ted, as show n below.[...]

  • Page 230

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-8 Selecting the Print Spooler tab in the Diagnostics Utility (continued) Step Procedure 5 Click on the Send File button in orde r to send the sele cted Print Files (.PR N) to the Printer.[...]

  • Page 231

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-9 Selecting the F irmware Updates tab in the Diagnostics Utility Step Procedure 1 Select the Firmw are Updates tab, as show n below .[...]

  • Page 232

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-10 Downloading F irmw are Updates Step Procedure 1 Select the Do wnload Firmware button . If you have Interne t access, this w ill automatically take you to the Firmware Upd ates section of the Fa rgo website. If it does not, manual ly open your brow s[...]

  • Page 233

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-11 Placing the Pr inter in the Upg rade Mode Step Procedure 1 Disconne ct Power from the Printer. 2 Press and hol d down the pow er and pause buttons on the Printer. 3 Reappl y power to the Printer. Hol d for 2 seconds then release . Both butt ons will[...]

  • Page 234

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-12 Sending the Fi rmw are File Step Procedure 1 Ensure that the f irmwa re File is selected. 2 Click on the Send F irmware button. 3 Upon successful co mpletion of the firmw are update, the Prin ter will restart.[...]

  • Page 235

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-13 Selecting the Mec hanics tab in the Diagnostics Utility Step Procedure 1 a. Select the Mechani cs tab to test Motors and Sen sors in the Printe r. ( Note: This section has a procedure for each func tion by a Run butto n, as shown below.) b. See the [...]

  • Page 236

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-14 Selecting the Me chanics tab in the Dia gnostics Utili ty (continued) Step Procedure 2A Click on the Ribbon Sen sor Calibration but ton to calibrate the Print Ribbon. ( Note: This w ill ensure proper opera tion of the Rib bon Sensing systems.)[...]

  • Page 237

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-15 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2C Click on the Cy cle the Printhead button to verify operation of the Printhead Headlift M otor and Headlift Sensor. ( No te: W hen selected, the Prin thead should c[...]

  • Page 238

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-16 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2D Click on the A dvance the Stepper Motor button to move the Card Rollers forward in the Prin ter.[...]

  • Page 239

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-17 Selecting the Me chanics tab in the Dia gnostics Utili ty (continued) Step Procedure 2E Click on the Reve rse the Stepper Motor button to move the Card Rol lers backwards in the Printer.[...]

  • Page 240

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-18 Selecting the Me chanics tab in the Dia gnostics Utili ty (continued) Step Procedure 2F Cli ck on the Cycle the Card Inpu t Roller (Remov e Cards) button to activ ate the Card Input M otor. ( Note: Ensure that all cards hav e been removed from the P[...]

  • Page 241

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-19 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2F Cli ck on the Advance the Ribbon Motor (Remov e Ribbon) button to[...]

  • Page 242

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-20 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2G Click on the Reverse th e Ribbon Drive Motor (Remove Ribbon ) button to[...]

  • Page 243

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-21 Selecting the Me chanics tab in the Dia gnostics Utili ty (continued) Step Procedure 2H Click on the Magne tic TOF Calibrate (HiCo) button to[...]

  • Page 244

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-22 Selecting the Mechanics tab in the Diagnostics Utilit y (continued) Step Procedure 2I Click on the Magne tic TOF Calibra te (LoCo) button to[...]

  • Page 245

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-23 Selecting the Self Tests tab in the Diagnostics Utility Use these options to run the internal Prin ter Self Tests. Step Procedure 1 Select the approp riate Run button to execu te either the Barcod e Test Card, the Standard Sel f Test or the M agneti[...]

  • Page 246

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-24 Selecting the Ca rd Samples tab in the Diagnostics Utility Step Procedure 1 a. Select the Card Samples tab to print sample ima ges from the Printer . b. Select the desired Ima ge, as shown below . ( Note: You will see the enlarged Image aft er you s[...]

  • Page 247

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-25 Selecting the Mag netic Encoding ta b in the Diagno stics Utility Step Procedure 1 a. Select the Magnetic Encod ing tab to test the M agnetic Encoding capabilities o f the Printer. b. Click on the Auto Fill Tr ack Data button to au tomatically f ill[...]

  • Page 248

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-26 Selecting the Help button in the Dia gnostics Utility Step Procedure 1 Select the Help but ton to access the Fargo Diagnostics Util ity Help document, as shown below .[...]

  • Page 249

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-27 Selecting the A bout button in the Diagnostics Util ity Step Procedure 1 Select the A bout button to access version in formation for the Diagnostics tool . ( Note: A list o f the Printers that the Diagnostic Utili ty supports is also avail able.)[...]

  • Page 250

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 10-28 Selecting the Exit button in the D iagnostics Utility Step Procedure 1 Select the Exit bu tton to close out and ex it from the Far go Diagnostics Util ity.[...]

  • Page 251

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-1 Section 11: Firmware Upgrades Introduction The Persona C30 Ca rd Printer/Encoders - Firmware Upgrade Document (Rev . 2.2) and this section are identical. They both provi de step-by-step procedu res for upgrad ing the Firmware on these Printers . Requ[...]

  • Page 252

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-2 Safety Messages (review carefully) Symbol Critical Procedures for Safety purposes Danger: Failure to follo w these installation gu idelines can result in death or serious injury . Information that raises potential sa fety issues is in dicated by a wa[...]

  • Page 253

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-3 Downloading Firm w are Step Procedure 1 O pen the Far go Diagnostic Utility (located in the Programs folder), as show n below.  Click on the Start icon on the desktop.  Select the Programs folder.  Select the Fargo folder.  Click on the D[...]

  • Page 254

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-4 Downloading Firmware (continued) Step Procedure 2 Use t he Select a printer to continue d ropdown menu to selec t the Printer. a. Click on the Download Firmware button under Step 1: , as show n below.[...]

  • Page 255

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-5 Downloading Firmware (continued) Step Procedure 3 a. Check that the Compute r has an activ e Internet connection . b. Click on the Yes button, as shown below .[...]

  • Page 256

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-6 Downloading Firmware (continued) Step Procedure 4 T his will launch the Fargo Support pa ge.  Click on the Firm ware selection box .  Use the drop dow n menu to select the Printer.  Click on the Go but ton, as shown below.[...]

  • Page 257

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-7 Downloading Firmware (continued) Step Procedure 5 Click on the Printe r name under Prin ter Firmware to be gin the downloa d, as shown bel ow.[...]

  • Page 258

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-8 Downloading Firmware (continued) Step Procedure 6 Click on the Sav e button to save the file, as shown below .[...]

  • Page 259

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-9 Downloading Firmware (continued) Step Procedure 7 Click on the Sav e button to save the file to the computer ’ s Des ktop, as show n below.[...]

  • Page 260

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-10 Downloading Firmware (continued) Step Procedure 8 Click on the Close bu tton to close this dialog when the download is comp leted, as shown below .[...]

  • Page 261

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-11 Downloading Firmware (continued) Step Procedure 9 Fr om the compute r ’ s desktop, double cli ck on the Firmw are .exe file to un -z ip it, as shown below .[...]

  • Page 262

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-12 Downloading Firmware (continued) Step Procedure 10 Click on the Bro wse button on the W inZip Se lf-Extractor wi ndow, as shown below.[...]

  • Page 263

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-13 Downloading Firmware (continued) Step Procedure 11 Select the Des ktop, then click on the OK button in the Brow se for Folder di alog, as shown below .[...]

  • Page 264

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-14 Downloading F irmw are (continued) Step Procedure 12 Click on the Unzip button in the W inZip Sel f-Extractor w indow to unzip designated files, as shown bel ow[...]

  • Page 265

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-15 Downloading Firmware (continued) Step Procedure 13 Click on the Select F irmware File button under Step 2: in the Fa rgo Diagnostic Utility wi ndow, as shown below.[...]

  • Page 266

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-16 Downloading Firmware (continued) Step Procedure 14  Select the Des ktop dropdow n menu.  Click on the .frm f ile.  Click on the Open button, as show n below. 15 This completes the Downloading F irmware proce dure.[...]

  • Page 267

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-17 Placing the Printer in the Firm w are Upgrade Mode Step Procedure 1 Caution: Turn off the Printer and unplug the pow er cord from the Printer. 2 Press and hold dow n the Power and Pause buttons on the P rinter, as show n below. 3 Continue to hold do[...]

  • Page 268

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-18 Placing the Printer in the Firmware Upgrade Mode (continued) Step Procedure 2 En sure that the Printer LC D displays this message : as shown below Upgrade Firm ware Send File No w.[...]

  • Page 269

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-19 Sending the Firm w are File Step Procedure 1 En sure that the Printer LC D displays this message : Upgrade Firm ware Send File No w. 2 From the Fargo Diagnost ic Tool, click on the Sen d Firm w are button, as shown below.[...]

  • Page 270

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 11-20 Sending the Firmware File (continued) Step Procedure 3 Up on successful complet ion of the Firmware Upd ate, the Printer w ill restart. 4 T he procedure is no w completed.[...]

  • Page 271

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 12-1 Section 12: Fargo T echnical Support The purpose o f this section to provide the User with an e ff icient, step -by-step procedure to be used when conta cting Fargo Technical Support as needed for this Card Printe r. Contacting Fargo Technical Suppor[...]

  • Page 272

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 12-2 Reading the Serial Numbers on a Fargo Printer The purpose o f this section is to provide updated instruction s for reading serial number s on a Fargo Printer. Finding out when a Fargo Card P rinter was manufactu red You can determine when your card P[...]

  • Page 273

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 13-1 Section 13: Reviewing the S p are Part s List Revie w ing the Perso na C30 Spare Parts L ist Persona C30 ID Card Printer Recommended Spa re Parts List Effective Date: June 2004 For current pricing s ee http://w ww.fargopartner.com/sup port_services/[...]

  • Page 274

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-1 Section 14: Glossary of T erms Term Definition 24-bit color A color dep th for an ima ge that uses 8 bits fo r each color (red, blue, green) combinin g the possible 256 shades to provide a colo r depth of 16.7 milli on colors. AC - Alternatin g Curre[...]

  • Page 275

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-2 Glossary of Terms (continued) Term Definition Barcodes A series of alterna ting black and w hite stripes, of v arying widths (each character denoted by a set numbe r and width of blac k stripes) that all ows characters to be optical ly read by a comp[...]

  • Page 276

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-3 Glossary of Terms (continued) Term Definition Cache A type of memory bu ffer to store data te mporarily, used to hold information that is most often exch anged between contRoll er and peripheral, to exped ite data transfer. Calibrating A procedure to[...]

  • Page 277

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-4 Glossary of Terms (continued) Term Definition CR-79 A card dimension s tandard of 2.0625" L X 3.3125" W (+/-0.002 " W, +/-0.005" L) or 52 .400 X 84.150 mm . CR-80 A card dimension s tandard of 2.125" X 3.370" (+/-0.002&q[...]

  • Page 278

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-5 Glossary of Terms (continued) Term Definition Direct-to-Card (D TC) Printing The Direct-to-Card printing process p rints digital images dire ctly onto any plastic card with a smooth, clean, glossy PV C surface. Dither A system of distribu ting dots t[...]

  • Page 279

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-6 Glossary of Terms (continued) Term Definition Dwell Time The speed a t which the ca rd moves across the la m Roller, measured in second s/inch (secs/in). This may be adjusted in the Driver to ensure adhe sion and card flatness . Dye Mi grat ion The d[...]

  • Page 280

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-7 Glossary of Terms (continued) Term Definition Encoder (w heel) An electromechanical dev ice, attached to a sha ft that detects the change in rotatio nal position, incremented to count tic ks per revolution. The Prin ter's encoder wheel both dete[...]

  • Page 281

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-8 Glossary of Terms (continued) Term Definition Flash M emory A microchip based non -volatile memory device that holds i ts data when pow er is removed. This allow s for field reprogramming of the Printer commands , such as Printer f irmwa re upgrades,[...]

  • Page 282

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-9 Glossary of Terms (continued) Term Definition Hard Drive A high capacity s torage devi ce in a PC consisting o f non- removable magne tically encodabl e platters. Hardware Physical components o f a system such as the P rinter, the PC, the power suppl[...]

  • Page 283

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-10 Glossary of Terms (continued) Term Definition IEEE 1284 (Institu te of Electrical and Electronics Engineers 1284) A standard method of signalin g f or a bi-direc tional parallel interface on personal computers. To ensure proper Prin ter communicatio[...]

  • Page 284

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-11 Glossary of Terms (continued) Term Definition Landscape A document lay out that is view ed with the document's long ax is in a horizontal orienta tion. LCD (Liquid Cry stal Display) A device that contains a liquid crystal between two pieces o f[...]

  • Page 285

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-12 Glossary of Terms (continued) Term Definition MB (Megaby te) A unit of storage th at equals 1,048,5 76 bytes. Memory A generic term for any devi ce that stores digital in formation using magnetic media or di gital chip storage device. Menu A descrip[...]

  • Page 286

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-13 Glossary of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are avai lable in many non-standard siz es. The most popula r sizes are CR-90 (3.63 " x 2.37"/92mm x 60 mm)[...]

  • Page 287

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-14 Glossary of Terms (continued) Term Definition Pinch Roll er A free spinning (non -Driven) Roller that pres ses the card a gainst the Drive Roll er, on the opposite side, to ensure an ade quate normal force for proper traction. Pixel Short for pictur[...]

  • Page 288

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-15 Glossary of Terms (continued) Term Definition Printhead The device on a P rinter that produces the image on the media. PVC Abbrevia tion f or polyv inyl chloride, often called vinyl. PVC is the component of the 0 .002" thic k clear, dye recepti[...]

  • Page 289

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-16 Glossary of Terms (continued) Term Definition Resolution The number of indiv idual pixel el ements in a graphic, taken ove r a given length, used to indicate the sharpness of the picture and the level of detail. The number of elements in the Printhe[...]

  • Page 290

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-17 Glossary of Terms (continued) Term Definition Self-test A pre-determined p rint file used to con firm Printer operation typically sent from the Driver or stored in the Printer's memory. Sensor An electro-mechani cal/electro-optical dev ice used[...]

  • Page 291

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-18 Glossary of Terms (continued) Term Definition Spooling Rather than mov ing a print job directly to the Printer, the job is written to the dis k so that the user can access the appl ication faster whil e W indow s takes care of printing in the backgr[...]

  • Page 292

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-19 Glossary of Terms (continued) Term Definition Thermocouple A device for measu ring temperature using a junctio n of two wires of dissimilar metal s that produce a v oltage when heated that varies proportion ally with the temperature . Through-hole A[...]

  • Page 293

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 14-20 Glossary of Terms (continued) Term Definition USB (Univ ersal Serial Bus) A 1.5M/sec (12M bit/sec) serial communi cation inter face that can support 127 separa te devices consi sting of 4 wires: power, ground, data in and d ata out. Virtual Me mory [...]

  • Page 294

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-1 Section 15: Index A About button, 5-13 AC - Alternating Current, 14-1 Accepted Card Thickness, 2-2 Accepted Card Types, 2-2 Accepted Standard Card Sizes, 2-2 Access Card, 14-1 Adhesion, 14-1 Adjusting the Image Darkness, 4-42, 4-44 Agency Listings, 2[...]

  • Page 295

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-2 Disables Magnetic Verification, 4-53 disk cleanup utility, 4-3 Dither, 14-5 DMA (Direct Memory Access), 14-3 Dongle, 14-5 Dot, 14-5 Dot pitch, 14-5 Download, 14-5 DPI (Dot Per Inch), 14-5 DRAM (Dynamic Random Access Memory), 14-5 Driver, 14-5 DTC400/[...]

  • Page 296

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-3 ISO, 14-10 ISO 7811-2 Magnetic Stripe, 5-47 ISO encoded data format, 5-40 ISO Standard selections, 5-45 ISO Standard settings, 5-38 ISO Track Locations, 5-47 J JIS II (Japanese Industrial Standard), 14-10 K K Panel, 14-10 K Panel Resin options, 5-63,[...]

  • Page 297

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-4 Print Drive Stepper, 9-2 Print Driver, 14-14 Print Job, 14-14 Print K Only options, 5-88, 5-90, 5-91, 5-96, 5-98, 5-99, 5-102 Print Length option, 5-95 Print Method, 2-3 Print Ribbons, 2-7 Print Server, 14-14 print the first page of a two-page docume[...]

  • Page 298

    RESTRICTED US E ONLY Fargo Electronics , Inc. Persona C30 Card Printer Us er Guide (Re v. 2.2) 15-5 track number (1, 2 or 3), 5-48 tracks, 5-39 tracks 1, 2 and 3, 5-49 troubleshoot the Printer, 12-1 Troubleshooting, 14-19 TrueType (TT), 14-19 TrueType black text, 5-77 T Ü V -EMC, 2-1 U UL, 2-1 UltraCard, 14-19 UltraCard III, 14-19 UltraCard Stock,[...]