Extron electronic DXP DVI PRO manual

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Table of contents for the manual

  • Page 1

    User Guide DXP DVI DXP DVI Pr o DXP HDMI Matrix Switchers DVI, DVI Pr o, and HDMI Series Digital Matrix Switchers 68-2192-01 Rev . B 09 12[...]

  • Page 2

    This symbol is intended to alert the user of important operating and mainte- nance (servicing) instructions in the literature provided with the equipment. This symbol is intended to alert the user of the presence of uninsulated dangerous voltage within the product’ s enclosure that may pr esent a risk of electric shock. Caution Read Instructions [...]

  • Page 3

    FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide r easonable protection against harmful interfer ence when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radi[...]

  • Page 4

    Conventions Used in this Guide Notifications the following are used: WARNING: Risk of sever e bodily injury . A war ning indicates a situation that has the potential to result in death or sever e injury . A TTENTION: Potential Damage to Property . Attention indicates a situation that may damage or destroy the pr oduct or associated equipment. NOTE:[...]

  • Page 5

    DXP DVI, DXP DVI Pro and DXP HDMI Series • Contents v Contents Introduction ............................................................ 1 About this Guide ................................................. 1 About the DXP DVI, DXP DVI Pro, and DXP HDMI Series Digital Matrix Switchers ......... 1 Features ..........................................[...]

  • Page 6

    DXP DVI, DXP DVI Pro and DXP HDMI Series • Contents vi Switcher Error Responses ................................ 53 Using the Command and Response T ables for SIS Commands .......................................... 53 Special Characters ....................................... 53 SIS Commands for DXP ................................... 54 Symbol D[...]

  • Page 7

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Intr oduction 1 Intr oduction This section gives an overview of the Extron DXP Series Digital Matrix Switchers, describes significant features of the series, and pr ovides application diagrams. • About this Guide • About the DXP DVI, DXP DVI Pro, and DXP HDMI Series Digital Matrix Switchers • Feat[...]

  • Page 8

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Intr oduction 2 DXP HDMI Series: • DXP 44 HDMI: 4 inputs by 4 outputs • DXP 48 HDMI: 4 inputs by 8 outputs • DXP 84 HDMI: 8 inputs by 4 outputs • DXP 88 HDMI: 8 inputs by 8 outputs All three series pr ovide easy integration in applications that require r eliable DVI, DVI Pro, or HDMI signal rout[...]

  • Page 9

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Intr oduction 3 • EDID refer ence — Extended display identification data (EDID) files let you direct computer sources to stor ed EDID files that define resolution and refr esh rates, or to the EDID of a connected monitor to specify what resolution to output. User assigned EDID files are also availab[...]

  • Page 10

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Intr oduction 4 • Internal universal power supply — The 100-240 V AC, 50-60 Hz, inter national power supply provides worldwide power compatibility . • High-bandwidth Digital Content Protection (HDCP) compliance (DXP DVI Pr o and DXP HDMI only) — The DXP switchers provide continuous authenticatio[...]

  • Page 11

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Intr oduction 5 DVI-D INPUTS LISTED 1T23 I. T. E. C U S 78 13 5 24 6 DVI-D OUTPUTS DVI PRO - HDCP COMPLIANT 78 13 5 24 6 RESET LAN LINK ACT RS232/RS422 REMOTE DVI-D INPUT LOCAL MONITOR OUTPUT SN XXXXXXXX E XXXXX 00/0 0 DVI DL TX DVI 201xi Tx POWER 0.4A MAX 12V STORE EDID ON 1 2 3 DE FA ULT EDID EDID MIN[...]

  • Page 12

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Intr oduction 6 DVI-D INPUTS LISTE D 1T23 I.T.E . C U S 78 13 5 24 6 DVI-D OUTPUTS 78 13 5 24 6 RESET LAN LINK ACT RS232/RS422 REMOTE AUDI O DVI-D OUTPUT FOXBOX 4G Rx DVI Plus RS-232 OVER FIBER ALARM Tx Rx 1 2 12V 1.0A MAX POWER MODE 1 ON 2 AUDI O DVI-D INPUT FOXBOX 4G Tx DVI Plus RS-232 OVER FIBER ALAR[...]

  • Page 13

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Installation 7 Installation This section describes the rear panels of the DXP switchers and pr ovides instructions for cabling. It covers the following topics: • Rear Panels • Connections Rear Panels Most of the connectors are on the r ear panels of the DXP switchers. The following figures show the [...]

  • Page 14

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Installation 8 NOTE: Figure 5 on the pr evious page shows a DXP 88 HDMI , with eight HDMI input connectors and eight HDMI output connectors. The rear panels of the other three DXP HDMI models ar e identical to this model except for the number of inputs and outputs: • DXP HDMI 84 – 8 inputs and 4 out[...]

  • Page 15

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Installation 9 NOTE: LockIt ® cable lacing brackets, one for each HDMI input and output connector , are pr ovided with the DXP HDMI. These brackets can be used to secure the HDMI cables to the DXP connectors to r educe stress on the HDMI connectors and pr event signal loss due to loose cable connection[...]

  • Page 16

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Installation 10 Connections W ARNING: Risk of electric shock. Remove power from the system before making any connections. A TTENTION: Use Electrostatic discharge pr ecautions (be electrically grounded) when making connections. Electrostatic discharge (ESD) can damage equipment, although you may not feel[...]

  • Page 17

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Installation 11 RS-232 and RS-422 Remote Connections The DXP switchers have two serial ports through which the DXPs can be configur ed via SIS commands (serial commands that control the switcher thr ough this connector). Remote RS232/RS422 port (rear panel) Figure 9 shows the pin assignments for the Rem[...]

  • Page 18

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 12 Operation This section describes the DXP front panel contr ols and the procedures for configuring and operating the DXP switchers. T opics include: • Definitions • Front Panel Contr ols and Indicators • Powering On • Creating a Configuration • Viewing a Configuration • Saving an[...]

  • Page 19

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 13 • Room — A subset of outputs that are logically r elated to each other , as determined by the operator . The switchers support up to 10 rooms, each of which can consist of 1 to 16 outputs. Each room can have up to 10 pr esets. • Room preset — A configuration consisting of outputs in[...]

  • Page 20

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 14 Input and Output Buttons Each DXP model has as many input buttons as output buttons, regar dless of how many inputs and outputs it actually has. On models with four inputs or outputs, buttons 5 through 8 behave like buttons 1 thr ough 4, selecting inputs or outputs 1 through 4. The followin[...]

  • Page 21

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 15 Secondary functions ( • ): • Select a global preset (see “ Saving and Recalling Pr esets ” on page 29 ). • Output 1 only: With the Input 1 button, places the switcher in I/O grouping mode (see “ I/O Grouping ” on page 32 ). • Mute and unmute an output (see “ Muting and Unm[...]

  • Page 22

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 16 Secondary functions ( • ): • In I/O grouping mode, selects gr oup 1 (see “ I/O Grouping ” on page 32 ). • In I/O grouping mode, indicates that gr oup 1 is selected. • With the Preset, View < , and Esc > buttons, places the switcher in serial port configuration mode (see ?[...]

  • Page 23

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 17 g Esc > button — The Esc > button does the following: Primary functions ( ❏ ): ❏ Cancels operations or selections in pr ogress and resets the fr ont panel button indicators. NOTE: The Esc > button does not reset the curr ent configuration or any presets. ❏ Indicates that th[...]

  • Page 24

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 18 Secondary functions ( • ): • With the Enter button and Audio button, selects between front panel locks (lock mode 2 and lock mode 0) (see “ Locking and Unlocking the Front Panel (Executive Modes) ” on page 39 ). • With the Audio button, selects between front panel lock types (lock[...]

  • Page 25

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 19 Powering On Apply power by connecting the provided IEC power cor d to the rear panel IEC connector and to an AC source. The switcher performs a self-test that blinks the fr ont panel button indicators red, gr een, and amber and then tur ns them off. An err or -free power -up self-test seque[...]

  • Page 26

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 20 4. Press and r elease the Enter button to accept the tie or to break an existing tie. 5. Repeat steps 1 through 4 to cr eate or clear additional ties until the desired configuration is complete. NOTES: • Only one input can be tied to an output. If you tie an input to an output that is alr[...]

  • Page 27

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 21 3. Press and r elease the Input 5 button. 1 2 3 4 6 7 8 Press and release the Input 5 button. The button lights amber . INPUTS 5 Figure 15. Select Input 5 4. Press and r elease the Output 3, Output 4, and Output 8 buttons. 1 2 5 6 7 PRESET ESC VIEW CONTROL Press and release the Output 3, Ou[...]

  • Page 28

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 22 Example 2: Adding a Tie to a Set of Video Ties In the following example, a new tie is added to the current configuration. The illustrations show the front panel indications that r esult from your actions. NOTE: This example assumes that you have performed example 1. 1. Press and r elease th[...]

  • Page 29

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 23 5. Press and r elease the Enter button. ENTER All input and output buttons become unlit or return to background illumination. Press the Enter button to confirm the configuration change. The Enter button becomes unlit or returns to background illumination. Figure 23. Confirm the Tie The conf[...]

  • Page 30

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 24 Example 3: Removing a Tie from a Set of Ties In the following example, an existing tie is removed fr om the current configuration. The steps show the front panel indications that r esult from your actions. NOTE: This example assumes that you have performed examples 1 and 2. 1. Press and r e[...]

  • Page 31

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 25 5. Press and r elease the Enter button. ENTER All input and output buttons become unlit or return to background illumination. Press the Enter button to confirm the configuration change. The Enter button becomes unlit or returns to background illumination. Figure 29. Confirm the Tie Removal [...]

  • Page 32

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 26 4. Select the desired input or outputs whose ties you wish to view by pr essing the input and output buttons. NOTES: • When you place the DXP in view-only mode, all output buttons without ties light. Likewise, when you press an output button with no ties, all other output buttons without [...]

  • Page 33

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 27 3. T o select both video and audio for viewing, press and release the Video and Audio buttons as necessary until both are lit. I / O Until you select an input, the b uttons for all untied outputs light amber if no video or audio inputs are tied, green if no video inputs are tied (only audio[...]

  • Page 34

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 28 6. Press and r elease the V ideo button to toggle it to gr een and the Audio button to toggle it to either unlit or background-illuminated. The output buttons f or outputs that are not tied to Input 5 are either unlit or background illuminated. The output buttons f or outputs that are tied [...]

  • Page 35

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 29 Saving and Recalling Pr esets The current configuration (0) can be saved as a pr eset in any one of 32 preset memory addresses. Pr eset locations are assigned to the input buttons and (where necessary) output buttons. Up to 16 presets can be selected fr om the front panel to be either saved[...]

  • Page 36

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 30 2. Press and hold the Pr eset button until it blinks (approximately 2 seconds). (In the example below , preset 2 was not assigned in a pr evious example.) Press and hold the Preset button until it b links. 2 seconds All buttons with assigned presets light. If you then save the configuration[...]

  • Page 37

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 31 2. Press and r elease the Preset button. PRESET All buttons with assigned presets light. Press and release the Preset button. The Preset button lights. Preset Assigned INPUTS 1 2 3 4 5 6 7 8 No Preset Assigned Figure 43. Enter Recall Preset Mode 3. Press and r elease the input or output but[...]

  • Page 38

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 32 I/O Gr ouping I/O grouping allows you to subdivide the fr ont panel control of the matrix into four smaller functional sub-switchers. Inputs and outputs can be assigned to one of four groups or not assigned to any group. When you are cr eating ties on the front panel, inputs and outputs tha[...]

  • Page 39

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 33 T o set up I/O groups using the front panel: 1. Press the Esc button to clear any input, output, or contr ol buttons that may be lit. 2. T o enter I/O group mode, press and hold the Input 1 and Output 1 buttons simultaneously until the buttons light to indicate the ungrouped inputs and outp[...]

  • Page 40

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 34 Example 7: Grouping Inputs and Outputs In the following example, several switcher inputs and outputs are assigned to gr oups. The steps show the front panel indications that r esult from your actions. 1. Press and r elease the Esc button. C O N T R O L PRESET ENTER ESC VIEW Press the Esc bu[...]

  • Page 41

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 35 4. Press and r elease the desired input and output buttons for the group you ar e creating. (In the example below , inputs and outputs 1 through 4 will comprise gr oup 1.) Press and release the Input 1 through Input 4 buttons . The selected buttons light. Press and release the Output 1 thro[...]

  • Page 42

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 36 7. Simultaneously press and r elease the V ideo and Audio buttons to exit I/O gr oup mode. I / O VIDEO A UDIO Press and release both buttons. Figure 53. Deselect I/O Group Mode NOTE: If you do not press any front panel buttons for appr oximately 30 seconds, the front panel times out and the[...]

  • Page 43

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 37 Example 8: Muting and Unmuting an Output In the following example, several switcher outputs are muted and unmuted. The steps show the front panel indications that r esult from your actions. 1. Press and r elease the Esc button. C O N T R O L PRESET ENTER ESC VIEW Press the Esc button to cle[...]

  • Page 44

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 38 4. One at a time , press and hold the Output 3 button and then the Output 4 button until each button begins to blink (approximately 2 seconds). The output 3 and output 4 video and audio signals are muted. 3 4 3 The button b links to indicate that the output is muted. Mute outputs one at a t[...]

  • Page 45

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 39 Locking and Unlocking the Fr ont Panel (Executive Modes) The matrix switchers have three levels of fr ont panel security lock that limit the operation of the switcher from the fr ont panel: • Lock mode 0 — The front panel is completely unlocked. All fr ont panel functions are available.[...]

  • Page 46

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 40 Selecting Lock Mode 2 or T oggling Between Mode 2 and Mode 1 NOTES: • If the switcher is in lock mode 0 or mode 1, this pr ocedure selects mode 2. • If the switcher is in lock mode 2, this procedur e selects mode 1. T oggle the lock on and off by pressing and holding the Video and Audio[...]

  • Page 47

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 41 T o reset the switcher to the factory default settings, press and hold the Video and Audio buttons while you apply AC power to the switcher . NOTE: System reset does not reset the Internet protocol (IP) settings or r eplace user -installed firmware. I / O VIDEO A UDIO Press and hold the Vid[...]

  • Page 48

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 42 Reset Modes Summary Mode Activation Result Purpose/Notes 1 Hold in the Reset button while applying power to the switcher . Restores the factory-installed firmwar e. It does not clear the current configuration. Mode 1 can be used to remove a version of firmware if incompatibility issues aris[...]

  • Page 49

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 43 T o perform a soft reset of the switcher: 1. Use a small Philips screwdriver to pr ess and hold the rear panel Reset button until the front panel Video and Audio buttons blink once (for an events r eset), twice (for a system reset), or thr ee times (for an absolute reset). I / O VIDEO A UDI[...]

  • Page 50

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 44 Setting the Button Backgr ound Illumination The buttons on the front panel can be set to have amber backgr ound illumination at all times or the background illumination can be turned off. T o toggle the background illumination on and off, pr ess and hold the Input 1 and Input 2 buttons simu[...]

  • Page 51

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 45 3. T o change a value , press and release the button that selects the desir ed value (see figure 65 ). C O N T R O L I / O Press and release the buttons to configure the RS-232/RS-422 port as follows: Baud rate : Enter — 9600 Preset — 19200 View — 38400 Esc — 115200 Serial protocol [...]

  • Page 52

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 46 Configuration W orksheets Instead of trying to remember the configuration for each pr eset, use worksheets to record this information. Make copies of the blank worksheet on page 48 , and use one sheet for each preset configuration. Cr oss out all unused or inactive inputs and outputs. The w[...]

  • Page 53

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 47 W orksheet Example 2: Daily Configuration Figure 68 continues fr om worksheet example 1 by showing the video ties that make up the configuration of preset 1. A solid ink line shows video ties. Preset # Title: Video ties: Daily configuration 3 1 2 34567 8 12 34 56 78 VTR #2 VTR #1 DVI PRO/ H[...]

  • Page 54

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Operation 48 W orksheet Form 1 2 345 67 8 Input Sources Output Destinations Preset # Title: Fill in the preset number and use colors, dashes , and so fo r th to make connecting lines . Disregard or cross out the input and output b ox es that do not apply to your s witcher . 1 2 345 67 8[...]

  • Page 55

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 49 SIS Configuration and Contr ol This section describes the serial and Ethernet connections through which the Extron Simple Instruction Set (SIS) commands can be issued, and lists the commands that are available for controlling and configuring the DXP switchers. T opics [...]

  • Page 56

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 50 Ethernet Port The rear panel Ethernet connector on the switcher can be connected to a computer network. Communication between the switcher and the controlling device can be via Extron DataViewer or T elnet (a TCP socket using port 23). The T elnet port can be changed, i[...]

  • Page 57

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 51 Connection Timeouts The Ethernet link times out after a designated period of no communications. By default, this timeout value is set to 5 minutes, but the value can be changed (see the Configure current port timeout command in the Command and Response T able for IP-spe[...]

  • Page 58

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 52 ] Password: The switcher initiates the password message immediately after the copyright message when the controlling system is connected using TCP/IP or T elnet and the switcher is password pr otected. This message means that the switcher requires an administrator or us[...]

  • Page 59

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 53 Switcher Err or Responses When the DXP receives an SIS command and determines that it is valid, it performs the command and sends a response to the host device. If the switcher is unable to perform the command because the command is invalid or contains invalid parameter[...]

  • Page 60

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 54 SIS Commands for DXP Symbol Definitions for DXP ] = Carriage return and line feed } or ¦ = Carriage return (no line feed) • = Space E or W = <Escape> key NOTE: Input and output numbers in commands may be entered as either one-digit, two- digit, or three-digit n[...]

  • Page 61

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 55 X1^ = V oltage Positive or negative voltage and magnitude of power supplies X1& = T emperature Degrees Fahrenheit X1* = Fan speed In RPM X1( = EDID reference le for DDC 01 – 40 32 = 720p (default) data EDID is a communications protocol or instruction set for th[...]

  • Page 62

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 56 EDID T able — DDC Source Selection DXP DVI, DXP DVI Pro, and DXP HDMI DXP DVI Pro and HDMI* SIS V alue X1( Resolution Refr esh (Hz) SIS V alue X1( Resolution Refresh (Hz) Resolution Refresh (Hz) 1 Output 1 21 1280x1024 60 2 Output 2 22 1280x1024 75 3 Output 3 23 1365x[...]

  • Page 63

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 57 Command and Response T able for DXP SIS Commands Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description Create Ties NOTES: • Commands can be enter ed back-to-back in a string, with no spaces. Example: 1*1!02*02&003*003%4*8$ •[...]

  • Page 64

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 58 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description Mute Commands Video mute X# *1B Vmt X# *1 ] Mute Output X# video (video off). Video unmute X# *0B Vmt X# *0 ] Unmute Output X# video (video on). View individual video mute X# B X[...]

  • Page 65

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 59 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description Save, Recall, and Directly W rite Global and Room Presets (continued) Save current configuration as a room pr eset X^ * X* , Rm X^ • Spr X*] Save the current configuration as[...]

  • Page 66

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 60 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description Save, Recall, and Directly W rite Global and Room Presets (continued) Recall room pr eset X^ * X* . Rmm X^• Rpr X*] Command character is a period. Directly write a r oom preset[...]

  • Page 67

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 61 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description View Ties and Pr esets (continued) View audio room pr eset configuration E X^ * X* *01*2VC } X@ • X@ • ... • X@ • Aud ] Show room X^ , pr eset X* audio configuration. S[...]

  • Page 68

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 62 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description Digital Sync V alidation Processing (DSVP) View connections 0LS X2# X2# X2# ... X2# n ] Each X2# response indicates presence or absence of horizontal and vertical sync on an inpu[...]

  • Page 69

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 63 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description Names Write global pr eset name E X& , X1# NG } Nmg X& , X1#] Assign global preset X& the name X1# . Example: E 1,Security1NG } Nmg01 , Security1 ] Name global preset[...]

  • Page 70

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 64 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description HDCP Authorization (DXP DVI Pro and HDMI models only) NOTE: If the source requir es HDCP authentication, ensure that HDCP authorization is set to On (the default). HDCP authoriza[...]

  • Page 71

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 65 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description Information Requests (continued) Request part number N 60- nnn [ n ]-01 ] Show the DXP part number: DXP 44 DVI = 43-265-01 DXP 44 HDMI = 60-880-01 DXP 88 DVI = 43-266-01 DXP 48 H[...]

  • Page 72

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 66 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description Information Requests (continued) View File Directory Commands: NOTE: The response to the View File Directory command dif fers, depending on whether the command is sent via an RS-[...]

  • Page 73

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 67 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description HDCP Query Commands View HDCP for an individual input E I X! HDCP } X1)] Show HDCP status X1) for Input X! . View HDCP for an individual output E O X# HDCP } X1)] View HDCP statu[...]

  • Page 74

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 68 IP-specific SIS Commands Symbol Definitions for IP-specific Commands X3) = Matrix name Up to 24 alphanumeric characters, including hyphens NOTE: The following characters are invalid or not r ecommended in the name: {space} + ~ , @ = ` [] {} < > ‘ ’ “ ” ; :[...]

  • Page 75

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 69 X4$ = Notification selections, part 2 If X4# = I , then: X4$ = 0 (all inputs) or 1 through 8 (input 1 through input 8) If X4# = F , then: X4$ = 00 (all fans) If X4# = P , then: X4$ = 00 (both power supplies) X4% = Notify when? 0 = no response 1 = fail or missing 2 = ?[...]

  • Page 76

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 70 Command and Response T able for IP-Specific SIS Commands Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description IP Setup Commands Set matrix name E X3) CN } Ipn • X3)] X3) can be up to 24 alphanumeric characters or hyphens ( - ). T[...]

  • Page 77

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • SIS Configuration and Contr ol 71 Command ASCII Command (Host to Switcher) Response (Switcher to Host) Additional Description IP Setup Commands (continued) Set e-mail events for recipient E X4# X4! , X4$ , X4% EM } Ipe X4# X4! * X4$ * X4% X4% ... X4%] Y ou must first have set an e-mail recipient for th[...]

  • Page 78

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 72 Matrix Softwar e This section discusses the following topics: • Matrix Switchers Control Pr ogram • Creating Button Labels The following software pr ograms accompany the DXP DVI, DXP DVI Pro, and DXP HDMI switchers: • The Extron Matrix Switcher Contr ol Program, which communica[...]

  • Page 79

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 73 Software Operation Via Ethernet When a DXP switcher is connected to a network, any number of users can operate it, locally or remotely , using the Matrix Switcher Control Program (see “ Ethernet Connection ” on page 10 for connection details). Connection to the switcher via Ether[...]

  • Page 80

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 74 2. Choose the communication port through which the DXP is connected to the computer: • If you selected a Comm port , check the baud rate displayed in the Comm Port Selection window . T o change the baud rate, click the Baud button to display the baud rate pop-up list. (After you cl[...]

  • Page 81

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 75 c. Click Connect . • If you logged on using the administrator password, the pr ogram connects you to the DXP switcher with all of the administrator rights and privileges. • If you logged on with the user password, the pr ogram connects you to the DXP switcher with only user capab[...]

  • Page 82

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 76 Fig_Sample Matrix window with ties Figure 75. Sample Matrix Window with Ties Setting Up the Matrix Window On the matrix window , the inputs and outputs are r epresented by boxes. Y ou can assign icons that repr esent your connected devices to each numbered input and output box. 1. Cl[...]

  • Page 83

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 77 2. Click and drag an icon from the devices scr een to an input or output box on the matrix window . Repeat for additional devices as desired. 3. In the Caption box, enter a caption for the device, if desired (for example, Camera 2) . This caption appears in the descriptive window tha[...]

  • Page 84

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 78 • T o view information on a specific input or output device , position the cursor over that device in the matrix window . A pop-up window opens, showing the input and output numbers, names (if captions were specified), details on the connections to that device, and the frequency of[...]

  • Page 85

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 79 IP Setup The IP Settings/Options window lets you view and, if connected via the RS-232 or RS-422 link or logged on via the Ethernet port as an administrator , edit settings unique to the Ethernet interface. T o display the IP Settings/Options window , select IP Options from the Tools[...]

  • Page 86

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 80 Setting the IP address The Matrix IP Address field contains the IP address of the connected matrix switcher . This value is encoded in the flash memory on the switcher . V alid IP addresses consist of four 1-, 2-, or 3-digit numeric sub-fields separated by periods. Each field can be [...]

  • Page 87

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 81 4. Click the Take button for the address change to take ef fect. NOTE: Editing the Gateway IP Address field while connected via Ether net can immediately disconnect your computer from the DXP . It is recommended that you connect via RS-232 or RS-422 to edit this field. Setting the su[...]

  • Page 88

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 82 Setting the local time The Time (local) field displays the current time in the local time zone. If necessary , click the Sync Time to PC button to set the switcher to the internal time on your computer , or adjust the time manually as follows: 1. Click in the Time (local) field. A ti[...]

  • Page 89

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 83 Edit the Administrator Password field as follows: 1. Click in the Administrator Password field. The graphic cursor becomes a text cursor . 2. Make any desired changes to the case-sensitive passwor d. 3. Press the <T ab> key on the keyboard or click in another field to exit the [...]

  • Page 90

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 84 Edit the Mail Server Domain Name field as follows: 1. Click in the Mail Server Domain Name field. The graphic cursor becomes a text cursor . 2. Edit the name as desired. 3. Press the <T ab> key on the keyboard or click in another field to exit the Mail Server Domain Name field.[...]

  • Page 91

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 85 6. Use the radio buttons associated with each addressee to select whether the addressee will be e-mailed about failur es, fixes, both, or will not be notified. The None radio button is useful for temporarily removing personnel fr om the e-mail list when they are unavailable, such as [...]

  • Page 92

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 86 3. From the Tools menu, select Update Firmware... . The Select Files to Upload to Extron Server ... window opens. 4. Navigate to the folder where you saved the firmwar e file and select the file. Figure 82. Select Files to Upload Window with Firmware File Selected NOTES: • V alid f[...]

  • Page 93

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 87 Uploading HTML Files Y ou can create customized HTML pages for the DXP to display . The HTML Files List window (shown below) provides a way to view the contents of the DXP file system and to upload custom HTML pages to the switcher . Figure 83. HTML Files List Window NOTES: • The f[...]

  • Page 94

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 88 Window Buttons, Menus, and T rash Can (Right Column) The buttons, drop-down menus, and trash can icon on the right side of the matrix window perform the following functions: • Power — This button is unavailable for DXP switchers, because the DXP cannot be powered on and of f via [...]

  • Page 95

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 89 T ools menu The Tools menu contains the following options. Grayed out options are unavailable on your switcher . • Assign Device Icons — Displays the complete set of input and output device icons. Y ou can drag any of these icons to the input and output boxes. T o remove an icon [...]

  • Page 96

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 90 • Mute-Output settings — Displays the Channel Mute Settings window . On this screen, use the slider bar to select an output to mute, then select the Video check box in the Mute field. T o mute all outputs at once, select the All check box. Figure 86. Channel Mute Settings Window [...]

  • Page 97

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 91 T o select or save an EDID file: 1. Click Advanced Info to open the EDID Record Viewer window , on which you can display the EDID data for any selected output. 2. Save the EDID to a user -defined file (User -assigned EDID 37 through 40). Figure 88. EDID Record Viewer • HDCP status [...]

  • Page 98

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 92 • Update Firmware — Allows you to replace the firmwar e that is coded on the switcher control boar d (see “ Updating the Firmware ” on page 85 ). • IP Options — Allows you to set options for the IP connection (see “ IP Setup ” on page 79 ). • HTML File Manager — D[...]

  • Page 99

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 93 • Name Presets — Opens the Names for Presets window , which contains a list of all the room and global pr esets that you have defined. 1. Select a preset fr om the list and enter a name for it in the text box at the top of the screen. 2. Click Take to confirm the name. Figure 91.[...]

  • Page 100

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 94 • I/O Group settings — Allows you to establish input-output groups. 1. Drag two or more of the small boxes r epresenting inputs or outputs to one of the input or output Group boxes. Y ou can drag boxes to a Group box from the Fr ee section or from another Gr oup section. 2. Repea[...]

  • Page 101

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 95 • Room configuration — Allows you to assign outputs to rooms or delete outputs from r ooms. 1. Drag one or more of the small boxes r epresenting outputs to one of the Room boxes. 2. Repeat step 1 as desired to form additional r ooms. 3. Click Take to establish the rooms. NOTE: A [...]

  • Page 102

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 96 Prefer ences menu The Preferences menu contains the following options: • Immediate changes — Specifies that the configuration changes you make take effect immediately , without the need to click a Take button. (When you select this option, the Take and Cancel buttons are r emoved[...]

  • Page 103

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 97 • Ties as Crosspoints — Displays ties as a matrix of inputs and outputs. Current ties that have been made are indicated by amber boxes. • T o create a tie, click in a crosspoint box. A + sign appears briefly in the box you clicked, indicating a tie has been formed. • T o brea[...]

  • Page 104

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 98 • Numbers in I/O boxes — Displays the input and output numbers in the I/O boxes in the matrix window . Y ou are not able to place icons in the boxes when this option is selected. Figure 98. I/O Boxes Containing the Input and Output Numbers • Catch FPC/other’s Changes — When[...]

  • Page 105

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 99 99 Help menu From this menu you can open the Matrix Switcher Contr ol Program help file. IP Connection Serial Connection • Contents — Displays the Matrix Switcher + Help program, in which you can find procedur es for using the software to control and configur e the DXP . • Swit[...]

  • Page 106

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 100 3. On the Initialize Emulated Matrix Settings From window , select an emulation file (.mtx extension), then click Open . Figure 99. Selecting an Emulation File NOTE: Selecting the Demo.mtx file provides a sample of a completed matrix setup. Selecting the New.ini file or clicking Can[...]

  • Page 107

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 101 5. On the Emulation Configuration window , select the number of video boards, audio boards, and the matrix switcher model you ar e configuring, and click OK . Figure 101. Emulation Configuration Window 6. Continue using the program as described under “ Using the Softwar e ” on p[...]

  • Page 108

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 102 Using the Button Label Generator The Button Label Generator software cr eates labels for the DXP input and output buttons. Y ou can create labels with names, alphanumeric characters, icons, and even color ed bitmaps for easy and intuitive input and output selection. See “ Replacin[...]

  • Page 109

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 103 5. After creating the labels, print them by selecting Print fr om the File pull-down menu in the upper -left corner of the Button Label Generator window . T o save the button label set as an .xml file on your computer , select Save As from the File menu and enter a name for the labe[...]

  • Page 110

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Matrix Softwar e 104 Blank Button Labels[...]

  • Page 111

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 105 HTML Operation This section provides pr ocedures for accessing and using the DXP embedded web pages. The following topics are included: • Accessing the W eb Pages • Special Characters • Status T ab • Configuration T ab • File Management T ab • Control T ab The DXP can be c[...]

  • Page 112

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 106 Figure 104. Example of a Network Password Dialog Box 5. In the Password field, enter the appropriate administrator or user passwor d. If desired, select the check box to have the system input your passwor d the next time you enter your DXP IP address. Click OK . NOTE: A User name entr[...]

  • Page 113

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 107 Status T ab The Status tab lets you access the System Status and the DSVP and HDCP pages. System Status Page The System Status page provides an overall view of the status of the matrix switcher , including individual voltages and serial port status (if applicable). The System Status p[...]

  • Page 114

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 108 DSVP and HDCP Page Y ou can view a snapshot-in-time of the frequencies of connected inputs on the Digital Sync V alidation Processing (DSVP) and High-bandwidth Digital Content Pr otection (HDCP) page. T o display the DSVP statuses, select the Status tab, then click DSVP and HDCP link [...]

  • Page 115

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 109 Configuration T ab Click the Configuration tab to access the System Settings, Passwords , Email Settings , and Firmware Upgrade pages. System Settings Page The DXP switcher displays the System Settings page when you click the Configuration tab. The screen consists of fields in which y[...]

  • Page 116

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 110 IP Settings Fields The fields in the IP Settings section provide a location for viewing and editing settings unique to the Ethernet interface. After editing any of the settings on this page, click the Submit button at the bottom of the section. Unit Name field The Unit Name field cont[...]

  • Page 117

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 111 Date/Time Settings Fields The fields in the Date/Time Settings section provide a location for viewing and setting the time functions. Figure 108. Date/Time Settings Fields Change the date and time settings as follows: 1. Click the drop-down box for the desir ed variable. The variables[...]

  • Page 118

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 112 Passwords Page Access the Passwords page by clicking the Passwords link on the sidebar menu on the Configuration tab. Figure 109. Passwords Page The fields on the Passwords page ar e used to enter and verify administrator and user passwords. Passwor ds are case-sensitive and are limit[...]

  • Page 119

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 113 Email Settings Page Access the Email Settings page by clicking the Email Settings link on the sidebar menu on the Configuration tab. The Email Settings page has fields for setting up the DXP e-mail notification capabilities. Figure 110. Email Settings Page For the e-mail settings and [...]

  • Page 120

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 114 Domain Name field The Domain Name field displays the domain name that the DXP switcher uses to log on to the e-mail server . Standard domain name conventions (for example: xxxxx @ xxx .com) apply . NOTE: • The following characters are invalid or not r ecommended in a domain name: + [...]

  • Page 121

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 115 Fig_E-mail Options menu Figure 111. Email Options Menu on the Email Settings Page The Suspend option is useful for temporarily removing personnel fr om the e-mail list when they are unavailable, such as traveling or vacation. Deleting an e-mail addr essee and clicking the Save button [...]

  • Page 122

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 116 2. Access the DXP web pages. 3. Select the Configuration tab. 4. On the Configuration page, click the Firmware Upgrade link on the left side. 5. Click the Browse button. A Choose File to Upload window opens. 6. Navigate to the folder where you saved the firmwar e upgrade file and sele[...]

  • Page 123

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 117 File Management T ab T o delete files (such as HTML pages) from the switcher or to upload your own files, click the File Management tab. The switcher displays the File Management page. Figure 114. File Management Page NOTE: The files listed in figure 114 are shown for example only and[...]

  • Page 124

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 118 Adding a Directory 1. Enter the new directory name in the Dir: field following the slash ( / ). (The / stands for the root or par ent directory .) 2. Click the Add Dir button. 3. W ith the dir ectory name displayed, perform the uploading files procedur e described in the previous sect[...]

  • Page 125

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 119 Contr ol T ab Use the Control tab to access the Set and View T ies page (click the User Control link) and the Global Presets page (click the Presets link). Set and View Ties Page On the Set and View T ies page, you can create and undo ties, mute and unmute outputs, and assign EDID val[...]

  • Page 126

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 120 Fig_Tie info popup Figure 116. Pop-up Field Providing Formation About a Button Tie • T o tie an input to all outputs, click that input number , located at the left of the matrix. 2. Click the Take button to make the configuration changes or Cancel button to abandon the changes. • [...]

  • Page 127

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 121 Global Presets Page Y ou can save and recall global pr esets from the Global Presets page. T o access the Global Presets page, click the Control tab, then the Presets link on the left sidebar menu. Figure 117. Global Presets Page Saving a preset Save the current configuration (configu[...]

  • Page 128

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • HTML Operation 122 DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 122 Refer ence Information This section provides r eference information on the DXP DVI Pro and DXP HDMI. The following topics are cover ed: • Part Numbers and Accessories • Mounting the Switcher • IP Addressing[...]

  • Page 129

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 123 123 Optional Accessories The following optional accessories can be purchased for use with the DXP DVI, DXP DVI Pro, or DXP HDMI. Accessory Part Number MKP 2000 Matrix Switcher X-Y Remote Control Panel (black) 60-682-02 MKP 3000 Matrix Switcher X-Y Remote Control Panel (black) [...]

  • Page 130

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 124 124 • Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading does not create a hazar dous condition. • Circuit overloading — When connecting the equipment to the supply cir cuit, consider the connection of the equipment to the supply cir[...]

  • Page 131

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 125 125 IP Addr essing What is an IP Address? An IP address is a 32-bit binary number that is used to identify each device on an Ethernet network. This number is usually represented by four decimal numbers (called “octets”), each in the range of 0 through 255 and separated by [...]

  • Page 132

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 126 126 The following is an example of an invalid Class C addressing scheme: Device IP Address Matrix Switcher Control Softwar e computer 208.132.180.41 DXP DVI Pro switcher 192.157.180.42 NOTE : The above addresses ar e invalid because the network identifier for each address is n[...]

  • Page 133

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 127 127 3. Click OK . A command window opens. 4. At the command prompt, enter ping IP address . The computer r etur ns a display similar to figure 119 . The line Pinging ... reports the actual numeric IP addr ess, regardless of whether you entered the actual numeric IP addr ess or[...]

  • Page 134

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 128 128 Operating using T elnet This guide does not detail all of the operations and functionality of T elnet; however , some basic level of understanding is necessary for operating the DXP switcher via T elnet. Connecting to the DXP (Open command) Y ou connect to the DXP Plus swi[...]

  • Page 135

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 129 129 Setting carriage return-line feed Unless commanded otherwise, T elnet transmits a line feed character only (no carriage return) to the connected switcher when you press the <Enter> key . This is the correct setting for SIS communication with the switcher . The T elne[...]

  • Page 136

    DXP DVI, DXP DVI Pro, and DXP HDMI Series • Refer ence Information 130 130 Subnet masks and octets The subnet mask (figure 122 ) is used to determine whether the local and r emote devices are on the same subnet or dif ferent subnets. The subnet mask consists of four numeric octets separated by dots. Each octet can be numbered fr om 000 through 25[...]

  • Page 137

    Extron Headquarters +1.800.633.9876 (Inside USA/Canada Only) Extron USA - W est Extron USA - East +1.714.491.1500 +1.919.850.1000 +1.714.491.1517 F AX +1.919.850.1001 FAX Extron Europe +800.3987.6673 (Inside Europe Only) +31.33.453.4040 +31.33.453.4050 F AX Extron Asia +800.7339.8766 (Inside Asia Only) +65.6383.4400 +65.6383.4664 F AX Extron Japan [...]