Extron electronic 3200 manual

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Table of contents for the manual

  • Page 1

    User Guide 68-1740-02 Rev . A 03 14 FOX Matrix 3200, FOX Matrix 7200 Fiber Optic Matrix Switchers Configurable Fiber Optic Digital Matrix Switchers[...]

  • Page 2

    Safety Instructions Safety Instructions • English WARNING : This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated danger ous voltage within the product’ s enclosure that may pr esent a risk of electric shock. A TTENTION: This symbol, , when used on the product, is intended to alert the user of imp[...]

  • Page 3

    FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide r easonable protection against harmful interference when the equipment is operated in a commer cial environment. This equipment generates, uses, and can radiate radi[...]

  • Page 4

    FDA/IEC 60825-1 Requir ements CLASS 1 LASER PRODUCT Complies with FDA performance standards for laser pr oducts except for deviations pursuant to Laser Notice No. 5, dated June 24, 2007. The product is intended to be used with the fiber optic cables fully installed. This product meets the applicable r equirements of IEC 60825‑1, Edition 1 (2007).[...]

  • Page 5

    Conventions Used in this Guide Notifications The following notifications are used: W ARNING : A warning indicates a situation that has the potential to result in death or severe injury . A TTENTION: Attention indicates a situation that may damage or destroy the pr oduct or associated equipment. NOTE : A note draws attention to important information[...]

  • Page 6

    [...]

  • Page 7

    Contents Introduction ............................................................ 1 About this Guide ................................................. 1 About the FOX Matrix Switchers ......................... 1 Fiber Cable T ransmission Modes .................... 4 Features ............................................................. 4 Installat[...]

  • Page 8

    Matrix Software ................................................... 71 Matrix Switchers Control Pr ogram .................... 71 Software Operation via Ethernet ................... 71 Software Operation via a Serial Port .............. 72 Installing the Software ................................... 72 Using the Matrix Switcher Control Software .....[...]

  • Page 9

    Intr oduction WARNING : Risk of serious physical injury — The FOX matrix switchers fiber optic I/O boards output continuous invisible light, which may be harmful to the eyes. Use with caution. • Do not look into the fiber optic cable connectors or into the fiber optic cables themselves. • Plug the attached dust caps into the optical transc[...]

  • Page 10

    ANAHEIM, CA RESET REMOTE RS-232/RS-422 LAN BI-LEVEL TRI-LEVEL ACT LINK 100-240V 50/60Hz 1.2A MAX. 100-240V 50/60Hz 1.2A MAX. REDUNDANT PRIMA RY DISCONNECT BOTH POWER CORDS BEFORE SERVICIN G SWITCH REFERENCE PRIMARY POWER SUPP LY REDUNDANT POWER SUPPL Y 1 - 8 9 - 16 17 - 24 25 - 32 A B C D E F G H OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT[...]

  • Page 11

    NOTES: • Compatible optical signals are digital signals fr om 270 Mbs through 4.25 Gbps, sent and received via fiber optic small form factor pluggable (SFP) modules. The FOX matrix switchers support all compatible optical signals, whether transmitted or received by an Extr on FOX system component or not. • The Extron FOX transmitter ‑to rece[...]

  • Page 12

    Fiber Cable T ransmission Modes T wo versions of non‑pathologically‑compliant FOX matrix switcher fiber optic I/O board are documented in this guide. They are categorized by the type of fiber optic cable, multimode or singlemode, which defines the effective range of transmission: • Multimode — Long distance, up to 300 m (985 feet) • Singl[...]

  • Page 13

    Operational reliability — The FOX matrix switcher can support r ound‑the‑clock operation in mission‑critical applications, using a combination of hot‑swappable components and redundant power supplies. • Field upgradable, hot-swappable modular design — Y ou can repair , upgrade, reconfigur e, or expand the matrix by simply installing a[...]

  • Page 14

    SNMP support for remote monitoring — Supports the Simple Network Management Protocol (SNMP) internet‑standard pr otocol, allowing IT personnel to manage devices on the IP network. Laser controls — Non‑pathologically‑compliant fiber optic boar ds can be set, via SIS commands, to individually or globally disable the output laser drivers so [...]

  • Page 15

    Installation This section details the installation and configuration of the FOX Matrix Switchers, including: • Setup and Installation Checklist • Rear Panel Boards, Cabling, and Featur es • Front Panel Configuration Port Setup and Installation Checklist Get Ready  Familiarize yourself with the FOX matrix switcher .  Obtain IP setting in[...]

  • Page 16

    Rear Panel Boar ds, Cabling, and Features NOTE: Figure 3 shows a FOX Matrix 3200. Figur e 4 , on the next page, shows a FOX Matrix 7200. The two models have similar features, but ar e in differ ent‑sized enclosures and the featur es are arranged dif ferently . The FOX Matrix 7200 has two fan assemblies. ANAHEIM, CA RESET REMOTE RS-232/RS-422 LAN [...]

  • Page 17

    ANAHEIM, CA RESET SWITCH REFERENCE BI-LEVEL TRI-LEVEL RS232/RS422 REMOTE LAN ACT LINK REDUNDANT PRIMARY PRIMARY POWER SUPPL Y REDUNDANT POWER SUPPL Y OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN OUT [...]

  • Page 18

    I/O Boards As shown in figure 5, each I/O boar d is identified by the input and output numbers supported by the board position, which ar e printed on the side of each fan module (1 ‑ 8, 9 ‑ 16, and so on). The transceiver modules on fiber optic I/O boards ar e identified as A through H. ANAHEIM , CA 100-240V 50/60Hz 1.2A MAX. PRIMA RY POWER SUP[...]

  • Page 19

    Fiber optic boards A B C D E F OUT IN OUT IN OUT IN OUT IN OUT IN OUT IN G H OUT IN OUT IN 1b 1b 1b 1b 1b 1b 1b 1b 1a 1a 1a 1a 1a 1a 1a 1a Figure 6. Fiber Optic Board a Fiber optic board, connectors (see figur e 3 on page 8 and figure 4 on page 9) — WARNING : Risk of serious physical injury — The FOX matrix switchers fiber optic I/O boards out[...]

  • Page 20

    Å Output connector — F or all one‑way video, audio, and serial communications output to a receiver , connect a fiber optic cable to the Output LC connector (see figure 7 , on the pr evious page). Connect the far end of this fiber optic cable to the Optical Rx connector on a FOXBOX Rx receiver or to any other compatible fiber optic device. NOTE[...]

  • Page 21

    Remote Port c Remote RS-232/RS-422 connector (see figure 3 on page 8 and figur e 4 on page 9) — Connect a host device, such as a computer or touch panel control, to the switcher via this 9‑pin D connector for serial RS‑232 or RS‑422 control (see figur e 9). RS-232 Function Pin Function 1 2 3 4 5 6 7 8 9 — Tx Rx — Gnd — — — — Not[...]

  • Page 22

    The cable used depends on your network speed. The switcher supports both 10 Mbps (10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ether net), half-duplex and full-duplex Ethernet connections. • 10Base-T Ethernet requires CA T 3 UTP or STP cable at minimum. • 100Base-T Fast Ethernet requires CA T 5e UTP or STP cable at minimum. RJ-45 con[...]

  • Page 23

    Switch Reference Connections f Switch Reference connectors for bi-level and tri-level sync (see figur e 3 on page 8 and figure 4 on page 9) — (SDI / HD-SDI inputs and outputs only ) Con nect an external sync signal to this BNC connector to genlock the video signal in broadcast or other sync‑critical applications. The switcher makes ties to inpu[...]

  • Page 24

    ANAHEIM, CA RESE T REMOTE RS-232/RS-422 LAN BI-LEVEL TRI-LEVEL ACT LINK 100-240V 50/60Hz 1.2 A MAX. 100-240V 50/60Hz 1.2A MAX. REDUNDANT PRIMA RY DISCONNECT BOTH POWER CORDS BEFORE SERVICIN G SWITCH REFERENCE PRIMARY POWER SUPPLY REDUNDANT POWER SUPPLY 1 - 8 A B C D E F G H OUT IN OUT IN OUT IN O UT IN O UT IN O U T IN O UT IN O UT IN OUT 9 - 16 A [...]

  • Page 25

    Fr ont Panel Configuration Port FOX 4G MATRIX 3200 FIBER OPTIC DIGITAL MA TRIX SWITCHER POWER SUPPL Y PRIMARY REDUNDANT CONTROL CONFIG ENTER PRESET VIEW ESC 1 Figure 13. Front Panel Configuration (Config) Port a Configuration port — This 2.5 mm mini stereo jack serves the same serial communications function as the rear panel Remote port, but it [...]

  • Page 26

    Operation This section describes the front panel operation of the FOX Matrix Switcher , including: • Front Panel Contr ols and Indicators • Rear Panel Power Indicators • Front Panel Operations • Reset Operations • T roubleshooting • Configuration W orksheets Fr ont Panel Controls and Indicators The front panel contr ols (see figure 15, [...]

  • Page 27

    FOX 4G MATRIX 7200 FIBER OPTIC DIGITAL M AT RIX SWITCHER POWER SUPPL Y I N P U T S O U T P U T S PRIMARY REDUNDANT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 1 2 3 4 5 6 7 8 9 10 11 12 1[...]

  • Page 28

    Input and Output Buttons NOTE: See Front Panel Operations on page 25 for detailed descriptions of the following operations. Primary functions Action Select input or output for tie being created. Indication Blink : potential tie/untie. Lit : current tie FOX Matrix 3200 1 2 3 through 31 32 FOX Matrix 7200 1 2 3 through 71 72 Secondary functions I/O g[...]

  • Page 29

    b Output buttons — The output buttons have one primary function ( ❏ ) and seven secondary functions (•): ❏ Select and identify an output. • ( Output 1 only ) With the Input 1 button, select I/O Group mode. • Assign an output to the selected group in I/O Gr oup mode and indicate its assignment. • Select a preset. • Mute the output. ?[...]

  • Page 30

    Control Buttons NOTE: See Front Panel Operations on page 25 for detailed descriptions of the following operations. Primary functions Action Save changes Select Preset mode Select View mode Cancel/Escape Indication Blink : Save needed Blink : Save preset Lit : Recall preset View mode selected Flashes once ENTER PRESET VIEW ESC Secondary functions I/[...]

  • Page 31

    e View ( < ) button — The View ( < ) button has one primary function ( ❏ ) and three secondary functions (•): ❏ Select and indicate View‑only mode, which displays the current configuration. NOTE: View‑only mode also provides a way to mute and unmute the outputs. • In the I/O Group mode, selects group 3 and indicates the selectio[...]

  • Page 32

    Button Icons The numbered translucent covers on the input and output buttons can be r emoved and replaced to insert labels behind the covers. Input and output labels can be created easily with the Extr on Button Label Generator software, which is available on the Extr on website ( www .extron.com ). Each input and output can be labeled with names, [...]

  • Page 33

    Fr ont Panel Operations The following sections detail the power ‑up pr ocess and then provide sample procedur es for the following actions: • Creating ties, sets of ties, and configurations • Changing a configuration • Viewing ties, sets of ties, and configurations • Creating I/O gr oups • Saving a preset • Recalling a preset • Muti[...]

  • Page 34

    Power Apply power by connecting one or both power cords between the Primary and Redundant AC power connectors and the AC sources. The switcher performs a self‑test that flashes the front panel button indicators various colors and then turns them either off or to background illumination. An err or ‑free power ‑up self‑test sequence leaves al[...]

  • Page 35

    Example 1: Create a set of ties In the following example, input 5 is tied to outputs 3, 4, and 8. The steps show the front panel indications that result fr om your actions. 1. Clear all selections : Press and r elease the Esc button. C O N T R O L PRESET ENTER ESC VIEW Press the Esc button to clear all selections. The button flashes once. 2. Select[...]

  • Page 36

    The current configuration (see figur e 19) is now input 5 tied to output 3, output 4, and output 8. Input 5 tied to outputs 3 , 4 , and 8 Input Output 3 4 8 5 Figure 19. Final Configuration, Example 1 Example 2: Add a tie to a set of ties In the following example, a new tie is added to the current configuration. The example shows the front panel in[...]

  • Page 37

    4. Confirm the change : Press and r elease the Enter button. ENTER All input buttons and output b uttons return to unlit or background illumination. Press the Enter button to confirm the configuration change. The Enter button returns to unlit or background illumination. The current configuration (see figur e 20) is now input 5 tied to output 1, out[...]

  • Page 38

    3. Select the output : Press and r elease the output 4 button. C O N T R O L PRESET ENTER ESC VIEW 1 2 3 4 5 6 7 8 15 16 17 18 19 20 21 22 23 24 31 32 OUTPUTS The Enter button b links to indicate the need to confirm the change. Press and release the Output 4 button. The button b links to indicate that the selected input will be untied from this out[...]

  • Page 39

    Viewing the Configuration The current configuration can be viewed using the fr ont panel buttons. The View-only mode prevents inadvertent changes to the curr ent configuration. View-only mode also provides a way to mute outputs (see Muting and Unmuting Outputs on page 39). View the current configuration as follows: 1. Press the Esc button to clear [...]

  • Page 40

    3. Select an input : Press and r elease the input 5 button. 1 2 3 4 5 6 7 17 18 19 20 21 22 23 8 24 1 2 3 4 5 6 7 8 15 16 17 18 19 20 21 22 23 24 31 32 OUTPUTS INPUTS 15 16 31 32 OUTPUTS The output buttons f or outputs that are not tied to Input 5 are either unlit or background illuminated. The output buttons f or outputs that are tied to Input 5 l[...]

  • Page 41

    I/O Grouping I/O grouping (see figur e 22) is a matrix switcher feature that allows you to subdivide the fr ont panel controls of the matrix into four smaller functional sub‑switchers and limit tie cr eation using the front panel only . Inputs and outputs can be assigned to one of four gr oups or not assigned to any group. VSC 700 SCAN CONVERTER [...]

  • Page 42

    Suggested applications for the I/O grouping featur e include: • Segregating sync‑critical inputs and outputs • Segregating specific video formats to pr event an input in one video format from being inadvertently applied to an output device that supports another video format • Segregating input and output devices that ar e in separate rooms [...]

  • Page 43

    Example 5: Grouping inputs and outputs In the following example, several switcher inputs and outputs are assigned to gr oups. The steps show the front panel indications that r esult from your actions. 1. Clear all selections : Press and r elease the Esc button. 2. Enter I/O Group mode : Simultaneously press and hold the Input 1 and Output 1 buttons[...]

  • Page 44

    5. Select group 2 : Pr ess and release the Pr eset button. C O N T R O L PRESET ENTER ESC VIEW Press and release the Preset button to select group 2. The button lights to indicate the selection. 13 24 Group # 6. Assign inputs and outputs to group 2 : a. Pr ess and release the Input 5 thr ough 8 buttons. 1 2 3 4 5 6 7 8 15 16 17 18 19 20 21 22 23 24[...]

  • Page 45

    Using Presets The current configuration (configuration 0) can be saved as a pr eset in any one of 32 (FOX Matrix 3200) or 64 (FOX Matrix 7200) preset memory addr esses. Presets can be saved and recalled fr om the front panel. The pr eset locations are assigned to input buttons 1 through 32 (64). When a pr eset is retrieved fr om memory , it becomes[...]

  • Page 46

    4. Save the Preset : Pr ess and release the Enter button to save the pr eset. The current configuration is now stored in the selected memory location. C O N T R O L PRESET ENTER ESC VIEW The Enter and Preset buttons return to unlit or back g round illumination. Press the Enter button to sa ve the preset. All input buttons and output buttons return [...]

  • Page 47

    Muting and Unmuting Outputs Individual outputs can be muted or unmuted as follows: NOTE: Output mutes are pr otected when front panel Lock mode 2 is selected. Y ou can view the status of the output (muted or unmuted) in Lock mode 2 but you cannot change it from the fr ont panel (see Locking the Front Panel (Executive Mode) on page 41) . 1. Press th[...]

  • Page 48

    3. Mute the outputs: One at a time , press and hold the Output 3 button and then the Output 4 button for approximately 2 seconds until each button begins to blink. The output 3 and output 4 signals are muted. 3 4 3 4 The button b links to indicate that the outputs are muted. The button b links to indicate that the outputs are muted. Mute outputs on[...]

  • Page 49

    Locking the Front Panel ( Executive Mode) The front panel security lockout limits the operation of the switcher fr om the front panel. When the switcher is locked, all of the front panel functions ar e disabled except for the View-Only mode functions and deselecting the front panel Lock mode (see Viewing the Configuration on page 31). Other than in[...]

  • Page 50

    Background Illumination The buttons on the front panel can be set to pr ovide amber background illumination at all times or the background illumination can be turned off. T o toggle the background illumination on or off, pr ess and hold the Input 1 and Input 2 buttons simultaneously for approximately 2 seconds (see figur e 25). 1 2 3 17 18 19 32 16[...]

  • Page 51

    4. Exit the Serial Port Selection and Configuration mode : Press and r elease an output button. C O N T R O L PRESET ENTER ESC VIEW 5 31 32 0 All Control buttons and the Output 31 (71) and Output 32 (72) buttons return to unlit or background illumination. Press and release an output button. Reset Operations The rear panel has a Reset button that in[...]

  • Page 52

    Mode Activation Result Purpose and Notes 1 Hold down the recessed Reset button while applying power to the switcher . NOTE: After a mode 1 reset is performed, update the switcher firmware to the latest version. Do not operate the switcher firmware version that results fr om the mode 1 reset. If you want to use the factory default firmware, you must[...]

  • Page 53

    Performing Soft System Resets (Resets 3, 4, and 5) Perform a soft reset of the switcher as follows: 1. Use an Extron T weeker or other small screwdriver to press and hold the r ear panel Reset button until the front panel View and Esc buttons blink the number of times for the desired r eset: once (events reset), twice (system r eset), or three time[...]

  • Page 54

    Performing a Hard Reset (Reset 1) The hard r eset function restor es the switcher to the base firmware that it was shipped with. After a hard r eset, events do not automatically start, but user settings and files are r estored. Perform a hard r eset as follows: NOTE: The hard r eset restor es the factory‑installed firmware. The switcher reverts t[...]

  • Page 55

    Configuration W orksheets Rather than trying to remember the configuration for each pr eset, use worksheets to recor d this information. Make copies of the blank worksheet on page 50 and page 51 and use one for each preset configuration. Cr oss out all unused or inactive inputs and outputs. NOTE: All of the equipment in the following examples is co[...]

  • Page 56

    W orksheet Example 2: Daily Configuration Figure 29 continues fr om worksheet example 1 by showing the ties that make up the configuration of preset 1. Black lines shows one configuration, gr een lines a second configuration, and red lines a thir d configuration. Input sou rc es Preset # Title: Fill in the preset number and use colors, or dashes , [...]

  • Page 57

    W orksheet Example 3: T est configuration The A/V system in our fictional organization needs to be fine tuned on a regular basis. Figure 30 shows a typical test configuration, with an Extr on video test generator (input 12) generating a test pattern to all monitors (outputs 1, 2, 3, 4, 8, 9, 10, 11, and 12) and to the various wall boxes. Input sou [...]

  • Page 58

    Blank Configuration worksheet, FOX Matrix 3200 26 27 28 29 30 31 32 17 18 19 20 21 22 23 24 25 10 11 12 13 14 15 16 1 2 3 4 5 6 7 8 9 26 27 28 29 30 31 32 17 18 19 20 21 22 23 24 25 10 11 12 13 14 15 16 12345 67 89 Input sources Preset # Fill in the preset number and use colors, or dashes , etc. to ma ke connecting lines . Output destinations FOX M[...]

  • Page 59

    Blank Configuration W orksheet, FOX Matrix 7200 FOX Matrix 3200 and 7200 Switchers • Operation 51 64 65 66 67 68 69 70 55 56 57 58 59 60 61 62 63 10 11 12 13 14 15 16 71 17 72 46 47 48 49 50 51 52 37 38 39 40 41 42 43 44 45 53 54 28 29 30 31 32 33 34 19 20 21 22 23 24 25 26 27 35 36 18 12345 67 89 64 65 66 67 68 69 70 55 56 57 58 59 60 61 62 63 1[...]

  • Page 60

    Pr ogramming Guide This section describes the operation of the FOX Matrix Switchers via SIS commands, including: • Serial Ports • Ethernet (LAN) Port • Host-to-Switcher Instructions • Switcher -Initiated Messages • Switcher Error Responses • Using the Command and Response T ables • Command and Response T able for SIS Commands • Comm[...]

  • Page 61

    Serial Ports The FOX matrix switcher has two serial ports that can be connected to a host device such as a computer running the HyperT erminal or DataViewer utility , or a control system. These ports make serial control of the switcher possible. The serial ports ar e: • Rear panel Remote port — A 9‑pin D connector for serial RS‑232 or RS‑[...]

  • Page 62

    Ether net (LAN) Port The rear panel Ethernet connector on the switcher can be connected to an Ethernet LAN or WAN. Communications between the switcher and the contr olling device is via T elnet (a TCP socket using port 23). The SIS commands and the actions of the switcher are identical to the commands and actions the switcher has when communicating[...]

  • Page 63

    Connection Timeouts The Ethernet link times out after a designated period of time of no communications. By default, this timeout value is set to five minutes but the value can be changed. See the Configure port timeout SIS commands on page 69. NOTE: Extron r ecommends leaving the default timeout at 5 minutes and periodically issuing the Query ( Q )[...]

  • Page 64

    Switcher -initiated Messages When a local event such as a front panel operation or an IR 501 command string occurs, the switcher responds by sending a message to the host. The switcher ‑initiated messages are listed below (underlined). The switcher does not expect a response fr om the host, but, for example, the host program might request a new s[...]

  • Page 65

    Switcher Err or Responses When the switcher receives an SIS command and determines that it is valid, it performs the command and sends a response to the host device. If the switcher is unable to perform the command because the command is invalid or contains invalid parameters, the switcher returns an error r esponse to the host. The error r esponse[...]

  • Page 66

    Command and Response T able for SIS Commands Symbol Definitions ] = CR/LF (carriage return/line feed) (hex 0D 0A ) } = Carriage r eturn (no line feed, hex 0D ) | = Pipe (can be used inter changeably with the } character) • = Space character E = Escape key (hex 1B ) W = Can be used interchangeably with the E character X! = Input number (for tie) 0[...]

  • Page 67

    Command and Response T able for SIS Commands Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description NOTES: • The matrix switchers support 1‑ and 2‑digit numeric entries ( 1*1 or 02*02 ). • Commands can be entered back‑to‑back in a string, with no spaces. For example: 1*1!02*02&03*03%4*8$ . Create [...]

  • Page 68

    Command and Response T able for SIS Commands (continued) Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description Reclocking NOTES : • Laser board reclockers are set on a per SFP basis. If an SFP is r eclocked, the corresponding input and output reclockers r eclock at the same rate. • HD‑SDI reclockers are se[...]

  • Page 69

    Command and Response T able for SIS Commands (continued) Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description Save, recall, and dir ectly write global presets (continued) NOTES: • If a r oom is not defined (does not exist in the switcher), the matrix switcher responds with the error code E11 . • A r oom can[...]

  • Page 70

    Command and Response T able for SIS Commands (continued) Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description View ties, mutes, and pr esets (continued) View global preset configuration EX& * X@ *1VC } X! n • X! n+1 •...• X! n+15 • Vid ] Show the configuration of preset X& . Show the input tie[...]

  • Page 71

    Command and Response T able for SIS Commands (continued) Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description I/O grouping NOTE: The group that is assigned in each of the following I/O grouping commands ( X1@ ) must be 1 , 2 , 3 , 4 , or 0 (not gr ouped). Write input gr ouping EX1@ 1 X1@ 2 ... X1@ n I } Gri X1@[...]

  • Page 72

    Command and Response T able for SIS Commands (continued) Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description Front panel lockout ( Executive mode) Lock front panel 1X Exe1 ] Enable executive mode. Unlock front panel 0X Exe0 ] Disable executive mode. View lock status X X1$] Resets Reset global presets and names[...]

  • Page 73

    Command and Response T able for SIS Commands (continued) Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description Information requests Information request I V X1% X X1^ • A X1% X X1^ • S X1& 1 X1& 2 ... X1& n ] V X1% X X1^ shows the number of available inputs and outputs for this configuration. A X[...]

  • Page 74

    Command and Response T able for SIS Commands (continued) NOTE: X2& = V oltage Positive or negative voltage and magnitude X2* = T emperature Degrees Fahr enheit X2( = Fan speed In revolutions per minute (RPM) Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description Information requests (continued) Request system[...]

  • Page 75

    Command and Response T able for IP- and SNMP-Specific SIS Commands Symbol definitions X4) = Matrix name (Up to 24 alphanumeric characters) NOTE: The HTML language reserves certain characters for specific functions (see Special Characters on page 70). X4! = Default name Matrix 3200 — FOX-4G-Matrix-3- + last 3 pairs of MAC address Matrix 7200 — [...]

  • Page 76

    X6$ = Port timeout (10‑sec. increments) 1 (= 10 seconds) – 65000 (default is 30 = 300 seconds = 5 minutes) X6% = SMNP port number 00000 (= disable) – nnnnn . Default = 00161 . Leading zeroes are not necessary for entry . X6^ = SNMP contact name and location Up to 64 alphanumeric characters. Default = Not • Specified . X6& = SNMP communi[...]

  • Page 77

    Command and Response T able for SIS Commands (continued) Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description IP setup commands (continued) Set e-mail events for recipient EX5#X5! , X5$ , X5% ,0EM } I pe X5#X5! * X5$ * X5% *0 ] Y ou must first have set an e-mail recipient for the X5! variable, using the separa[...]

  • Page 78

    Command Function SIS Command (Host to Unit) Response (Unit to Host) Additional description SNMP setup commands (continued) Access enable Enable SNMP access and traps E E1SNMP SnmpE*1 ] Disable SNMP access and traps E E0SNMP } SnmpE*0 ] Default is disabled. View SNMP access setting E ESNMP } X5^] T rap targets Set trap target E T X6& , X6* * X4^[...]

  • Page 79

    Matrix Softwar e This section introduces the following softwar e programs, which ar e available on the Extron website: • Matrix Switchers Control Pr ogram • Button Label Generator Program Matrix Switchers Contr ol Program The Extron Matrix Switchers Contr ol Program pr ovides an easy way to set up ties and sets of ties. The program is compatibl[...]

  • Page 80

    Software Operation via a Serial Port The serial ports are independent of one another . A front panel Configuration port connection and a rear panel Remote RS‑232/RS‑422 port connection can be active at the same time. The default serial port protocol of both ports is as follows: • 9600 baud • No parity • 8 data bits • 1 stop bit • No f[...]

  • Page 81

    3. Select the desired softwar e or firmware file to download and click Download . TIP : Click the desir ed Filter By: letter to jump to the correct page of downloads. 4. Enter the requested personal information; TIP : Click Remember Me to eliminate step 4 in future downloads. 5. Click Download to copy the software or firmwar e to your computer . 6.[...]

  • Page 82

    Click OK . The Extron Matrix Switchers Contr ol Program window appears, displaying the current configuration of the attached matrix (see figur e 34 and figure 35 on the next page). Proceed to step 4. If you selected IP [LAN] , click OK and proceed to step 3. • If you selected Emulate , click OK and see Using Emulation Mode on page 89. 3. If you s[...]

  • Page 83

    Figure 34. Extron Matrix Switchers Contr ol Program Window (no Icons or Ties) Figure 35. Sample Program Window (Icons Assigned and Ties Cr eated) FOX Matrix 3200 and 7200 Switchers • Matrix Software 75[...]

  • Page 84

    IP Settings/Options window The IP Settings/Options window (click Tools > IP options , see figure 36) pr ovides a location for viewing and, if connected via the either serial port or if you are logged on via the LAN port as an administrator , editing settings unique to the Ethernet interface. See the Ethernet Link section, beginning on page 117 f[...]

  • Page 85

    The default addresses ar e as follows, but if these conflict with other equipment at your installation, you can change the addresses to any valid value: • IP address 192.168.254.254 • Gateway addr ess 0.0.0.0 • Subnet mask 255.255.0.0 NOTES: • The address fields ar e unavailable when DHCP is selected. • Editing the addresses while connec[...]

  • Page 86

    If desired, adjust any of these values as follows: 1. Click in the desired field. The field changes to an editable field appr opriate to the value being changed and the graphic cursor becomes a text cursor . • The Date field becomes a set date field, with the date in the format (M)M/(D)D/YYYY . Leading zeroes are not shown. • The Time (local) f[...]

  • Page 87

    Edit either password field as follows: 1. Click in the desired Password field. The pointer tool becomes a text cursor . 2. Edit the case‑sensitive password as desir ed. 3. Press the <T ab> key on the keyboard or click in another field to exit the Password field. 4. Click the Take button to make the password change take ef fect. Mail Server [...]

  • Page 88

    The radio buttons and check boxes associated with each address field permit the administrator to specify specific e‑mail requir ements for each recipient. Edit these fields and controls as follows: 1. Click in the desired E-mail Addressee field. The graphic cursor becomes a text cursor . 2. Edit the e‑mail address as desir ed. Standard e‑mail[...]

  • Page 89

    Fo lder Where Firmware is Installed. 4 2 3 2 Figure 38. Downloading Firmwar e Upgrade Files FOX Matrix 3200 and 7200 Switchers • Matrix Software 81[...]

  • Page 90

    5. Connect the computer to either serial port (see page 13 and page 17) or the LAN port (see page 13) of the switcher . 6. Start the Matrix Switchers Control Pr ogram and connect to the matrix switcher (see Using the Matrix Switcher Control Softwar e in this chapter , steps 1 through 3, starting on page 73). 7. Click Tools > Update firmware ... [...]

  • Page 91

    Serial-port-connected firmware upload 1 Figure 40. Extron Firmwar e Loader Window 1. Select the FOX matrix switcher and click File > New Firmware for Selected Devices . The Choose Firmware File dialog box appears (see figur e 41). 2 2 Figure 41. Choose Firmwar e File Window 2. Navigate to and select the new firmware file. Click Open . The Choose[...]

  • Page 92

    Uploading HTML Files Y ou can create customized HTML pages for the switcher to display . The HTML Files List window (see figure 43) pr ovides a way to view the contents of the file system of the switcher and to upload custom HTML pages to the switcher . 7 8 4 Figure 43. HTML Files List Window NOTES: • The files listed in figure 43 ar e shown fo[...]

  • Page 93

    Windows Buttons, Dr op Boxes, and T rash Can The buttons, drop boxes, and trash can on the right side of the pr ogram window perform the following functions: • Power — Unavailable for FOX Matrix switchers. • Executive Mode — Allows you to lock out front panel operations, except for the view‑only mode functions. Click the button to cycle b[...]

  • Page 94

    T ools menu • Assign Device Icons — Displays the complete set of input and output device icons. Y ou can drag any of these icons to the input and output boxes. • Edit Device Palette — Allows you to add your own device icon graphics. • Mute-Outputs settings — Displays the Mute Adjust window , fr om which you can mute each output. • FOX[...]

  • Page 95

    • Physical Switcher Layout — Calls the FOX Matrix Physical Configuration window (see figure 45), which displays the I/O boar d type installed in each slot. The Channels field can be helpful in identifying a specific input or output. In figure 45, for example, input 29 is identified as slot 4, input transceiver E ( 4o05 ). Figure 45. Physical Co[...]

  • Page 96

    Preferences menu • Immediate Changes — Causes changes to take effect immediately . • Hold/Verify Changes — Delays implementation of changes until the C hanges – Take button is clicked. • Ties as Lines — Displays ties as lines (see figure 46). Figure 46. Ties Shown as Lines • Ties as Crosspoints — Displays ties as a matrix of input[...]

  • Page 97

    • Catch FPC/other’s changes — When checked, sets the switcher to report all configuration and setting changes to the serial port or Ethernet connection that tur ned this selection on. These reports allow the Matrix Switchers Contr ol Program to track the changes that occur in the configuration and settings of the switcher , whether commanded [...]

  • Page 98

    5. Select Fiber Matrix as the Matrix Model, 3200 or 7200 as the Default Size, and either singlemode or multimode for each board installed (see figur e 49). Click OK . Figure 49. Emulate Mode Configuration 6. Continue using the program as described in the Using the Matrix Switcher Contr ol Software , steps 1 thr ough 3, starting on page 73). Using t[...]

  • Page 99

    Button Label Generator Pr ogram The Button Label Generator software cr eates labels that you can place in the translucent covers of the input and output selection buttons. Y ou can create labels with names, alphanumeric characters, or even color bitmaps for easy and intuitive input and output selection (see the Removing and Installing Button Labels[...]

  • Page 100

    Using the Button Label Generator Software 1. T o run the Button Label Generator program, click Start > Programs > Extron Electronics > Button Label Generator > Button Label Generator . The Button Label Generator window appears (see figure 51). Figure 51. Extr on Button Label Generator Window 2. In the Systems selection box, choose the M[...]

  • Page 101

    HTML Operation This section introduces using the built‑in HTML pages to operate the FOX Matrix Switchers, including: • Opening the Embedded W eb Pages • Status T ab • Configuration T ab • File Management T ab • Control T ab The switcher can be controlled and operated thr ough its LAN port, connected via a LAN or WAN, using a web br owse[...]

  • Page 102

    Opening the Embedded W eb Pages Access the switcher using HTML pages as follows: 1. Start the web browser pr ogram. 2. Click in the Address field of the browser . 3. Enter the Matrix IP address in the Address field of the browser . NOTE: If the local system administrators have not changed the value, the factory‑ specified default, 192.168.254.254[...]

  • Page 103

    7. The switcher checks several possibilities, in the following order , and then responds accordingly: • Does the address include a specific file name, such as 192 . 168 . 254 . 254/< file_name >.html ? If so , the switcher downloads that HTML page. • Is there a file in the switcher memory that is named “ index.htm l”? If so , the swit[...]

  • Page 104

    Input Link page Y ou can view the status of each I/O board slot on the Input Link page (see figur e 54). Click the Input Link link to the left of the Status page to download the Input Link page. The Input Link page updates itself every 30 seconds to show the latest status of installed boards, LC (fiber optic) connector installation, and input signa[...]

  • Page 105

    Configuration T ab System Settings Page The FOX matrix switcher downloads the System Settings page (see figure 55) when you click the Configuration tab. The screen consists of fields in which you can view and edit IP administration and system settings. Y ou can access the Email Settings and Passwords pages by clicking the appropriate link. See Ethe[...]

  • Page 106

    DHCP radio buttons The DHCP On radio button directs the switcher to ignor e any entered IP addr esses and to obtain its IP address fr om a Dynamic Host Configuration Protocol (DHCP) server (if the network is DHCP capable). The DHCP Off radio button turns DHCP off. Contact the local system administrator to determine if DHCP is appropriate. IP Addres[...]

  • Page 107

    Date/Time Settings fields The Date/Time Settings fields (see figure 56) provide a location for viewing and setting the time functions. Figure 56. Date/Time Settings Fields T o sync the switcher clock to the connected PC, click the Local Date/Time button and then click the Submit button. NOTE: Use of the Local Date/Time button has no effect on the Z[...]

  • Page 108

    Passwords Page Access the Passwords page (see figur e 57) by clicking the Passwords link on the System Settings page. Figure 57. Passwords Page NOTE: If the switcher is password pr otected, fields on this page can be edited only by personnel logged in as administrators. The fields on the Passwords page ar e for entering and verifying administrator [...]

  • Page 109

    Email Settings Page Reach the Email Settings page (see figure 58) by clicking the Email Settings link on the System Settings page. The Email Settings page has fields for setting up the e‑mail notification capabilities of the switcher . For the e‑mail settings and for each row of the e‑mail notification settings, click the Edit button to make [...]

  • Page 110

    Setting up SMTP authorization If desired, set the FOX Matrix Switcher to r equire SMTP authorization befor e accepting any e‑mail as follows: 1. Click Edit . The button changes to Save . 2. Check the SMTP Authorization Required check box, located below the Domain Name field. This enables the User Name and Password fields below the check box. 3. E[...]

  • Page 111

    SNMP Settings Page NOTES: • Simple Network Management Protocol (SNMP) is an internet‑standard pr otocol for IT personnel to manage devices on an IP network. It is not the intent of this guide to define SNMP further than this and this section is intended for users who are familiar with SNMP protocol. • The matrix switcher can report alarm even[...]

  • Page 112

    SNMP General Settings fields T o edit the SNMP General Settings fields, ensure that the SNMP Enabled check box is selected (SNMP is disabled by default). Click the Submit button to save all changes or the Cancel button to abandon changes. SNMP Community Name fields — The two names are similar to passwor ds, granting public, read‑only [ SNMP (rd[...]

  • Page 113

    Firmware Upgrade Page The Firmware Upgrade (see figur e 60) page provides another way to r eplace the firmware that is coded on the control boar d of the switcher without taking the switcher out of service. Access the page by clicking the Firmware Upgrade link on the System Settings page. Figure 60. Firmware Upgrade Page Update the switcher firmwar[...]

  • Page 114

    5. Click the Firmware Upgrade link. 6. Click the Browse button (see figure 61 , on the pr evious page). A choose file dialog box appears. 7. Navigate to the folder where you saved the firmwar e upgrade file and select it. A TTENTION: The firmware file must have an .s19 extension. Other file types can cause the switcher to stop functioning. NOTES[...]

  • Page 115

    Upload your own files as follows: NOTE: The HTML language reserves certain characters for specific functions (see Special Characters on page 70). 1. Click the Browse button. 2. Browse thr ough your system and select the desired file or files. NOTE: If you want one of the pages that you create and upload to be the default startup page, name that fil[...]

  • Page 116

    Creating or deleting a tie Make or break a tie as follows: 1. Move the mouse over the matrix of input and output selection buttons. Click a button to: • Create a pending tie of the input and output associated with that button • Create a pending untie of the input and output associated with that button A “ P ” (for pending) appears in the bu[...]

  • Page 117

    Maintenance and Modifications This section provides pr ocedures for maintaining and modifying the FOX Matrix Switchers, including: • Mounting the Switcher • Battery and Power Precautions • Removing and Installing the I/O Board or Blank Panel • Removing and Installing the Power Supply Module • Removing and Installing a Fan Module • Remo[...]

  • Page 118

    Mounting Instructions 1. Insert the unit into the rack, aligning the mounting bracket holes with those in the rack. 2. Secure the switcher to the rack using the supplied bolts. Battery and Power Pr ecautions The matrix switcher is provided with a permanently installed (factory‑solder ed in place) lithium battery . The battery maintains the real t[...]

  • Page 119

    See figure 64. The transceiver modules on fiber optic I/O boar ds and the BNC connectors on SDI/HD‑SDI boards ar e identified as A through H . Each I/O boar d is identified by the input and output numbers supported by the board position (1 ‑ 8, 9 ‑ 16, and so on). ANAHEIM , CA 100-240V 50/60Hz 1.2A MAX. PRIMA RY POWER SUPPL Y REDUNDANT PO WER[...]

  • Page 120

    Removing the I/O Board or Blank Panel Remove an I/O board or blank panel as follows: 1. For an I/O board , disconnect any connected cables. 2. Rotate the left and right knurled knobs to completely loosen the captive screws (see figure 65). ANAHEIM, CA RESET REMOTE RS-232/RS-422 LAN BI-LEVEL TRI-LEVEL ACT LINK 100-240V 50/60Hz 1.2A MAX. 100-240V 50/[...]

  • Page 121

    Removing and Installing the Power Supply Module The two (primary and redundant) power supply modules ar e identical. Each power supply module has a 2‑color status LED, visible on the rear panel, that indicates the status of the power supply outputs. If the LED is lit green, the power supply is operating normally . If the LED is lit red, the suppl[...]

  • Page 122

    Removing and Installing a Fan Module The FOX Matrix 3200 has one replaceable fan module; the FOX Matrix 7200 has two identical fan modules. If a fan fails, it should be replaced at the earliest opportunity . NOTE The fan modules ar e hot‑swappable; they can be removed or installed without powering down the switcher . Removing a Fan Module 1. Rota[...]

  • Page 123

    Removing and Installing Button Labels Figure 69 on the next page pr ovides strips of blank button labels. If desired, copy them or cut them out, write button information in each button area as desir ed, and put them in the windows of the input or output buttons. Y ou can also create labels using the Button Label Generator software (see Button Label[...]

  • Page 124

    Figure 69. Button Label Blanks FOX Matrix 3200 and 7200 Switchers • Maintenance and Modifications 116[...]

  • Page 125

    Ethernet Connection This section provides a high level discussion of the Ethernet connection to the switcher and a primer on the subject of subnetting. T opics that are covered, include: • Ethernet Link • Subnetting — A Primer Ether net Link The rear panel Ethernet connector on the FOX matrix switcher can be connected to an Ethernet LAN or WA[...]

  • Page 126

    Pinging to Determine the Extron IP Addr ess The ping utility is available at the Command prompt. Ping tests the Ethernet interface between the computer and the FOX matrix switcher . Ping can also be used to determine the actual numeric IP address fr om an alias and to determine the web address. Ping the switcher as follows: 1. On the Windows task b[...]

  • Page 127

    Configuring the Switcher for Network Use via the ARP Command The ARP (address r esolution protocol) command tells your computer to associate the MAC (media access control) addr ess of the FOX matrix switcher with the assigned IP address. Y ou must then use the ping utility to access the controller , at which point the IP address of the controller i[...]

  • Page 128

    6. After verifying that the IP address change was successful, enter and issue the arp –d command at the Command prompt. For example: arp –d 10.13.197.7 removes 10.13.197.7 fr om the ARP table or arp –d* removes all static IP addr esses from the ARP table. Connecting as a T elnet Client The Microsoft T elnet utility is available from the Comma[...]

  • Page 129

    2. If necessary , at the password pr ompt, type the appropriate passwor d and then press <Enter>. Connection to the switcher via the Ethernet can be password protected. Ther e are two levels of password pr otection: administrator and user . A person logged on as an administrator has full access to all matrix switcher switching capabilities an[...]

  • Page 130

    Quit Exit the T elnet utility by typing quit and then pressing <Enter> at the Telnet prompt. If you are connected to the FOX matrix switcher , access the Telnet prompt by typing the Escape character ( < Ctrl > + < ] > ). Subnetting — A Primer It is not the purpose of this guide to describe TCP/IP protocol in detail. However , so[...]

  • Page 131

    Determining Whether Devices Are on the Same Subnet T o determine the subnet, the IP address of the local device is compared to the IP addr ess of the remote device (see figur e 76). The octets of each address ar e compared or not compared, depending on the value in the r elated subnet mask octet. • If a subnet mask octet contains the value 255, t[...]

  • Page 132

    Extr on W arranty Extron Electr onics warrants this product against defects in materials and workmanship for a period of thr ee years from the date of pur chase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electr onics will, at its option, repair or r eplace said produc[...]