Epson WorkForce WF-3010DW manual

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Table of contents for the manual

  • Page 1

    User’s Guide NPD4671-0 1 EN[...]

  • Page 2

    Copyright and Trademarks Copyright and Trademarks No part of this publication may be re produced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical , photocopyi ng, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to t[...]

  • Page 3

    Contents Copyright and Trademarks C o p y r i g h t a n d T r a d e m a r k s ................... 2 Introduction W h e r e t o F i n d I n f o r m a t i o n ................... 6 C a u t i o n , I m p o r t a n t a n d N o t e ......... ........ 6 O p e r a t i n g S y s t e m V e r s i o n s ................... 6 Important Instructions S a f e t y[...]

  • Page 4

    Using the Print Head Alignment utility for M a c O S X .......... ......... ......... . 5 6 S a v i n g P o w e r ........... ................. 5 6 F o r W i n d o w s .......................... 5 7 F o r M a c O S X . ......... .......... ...... 5 7 C l e a n i n g t h e P r o d u c t ...................... 5 7 C l e a n i n g t h e e x t e r i o [...]

  • Page 5

    Index User’s Guide Contents 5[...]

  • Page 6

    Introduction Where to Find Information The latest version of the fol lowing manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with informatio n on setting up the product and installing the software. ❏ User’s Guide (PDF ): Provi[...]

  • Page 7

    ❏ Windows XP refers to Windows XP Home Edition, Wi ndows XP Professional x64 Edition, and Windows XP Professional. ❏ Mac OS X refers to Mac OS X 10. 5.x, 10.6.x, 10.7.x. User’s Guide Introduction 7[...]

  • Page 8

    Important Instructions Safety Instructions Read and follow these instructions to en sure safe use of this pr oduct. Make sure you keep this guide for future reference. Also, be sure to follow all warni ngs and instruct ions marked o n the produc t. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipmen[...]

  • Page 9

    ❏ Avoid electrical outlets controlled by wall switches or automatic timers . ❏ Keep the entire computer system away from potential sources of elec tromagnetic interference, such as loudspeakers or the base un its o f cordless telephones. ❏ The power-supply cords should be placed to avoid abrasi ons, cuts, fraying, crimping, and kinking. Do no[...]

  • Page 10

    ❏ During the life of yo ur product it may be nec essary to replace the waste ink pad when it has become full. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the product performs. Epson Status Monito r or lights on the control p[...]

  • Page 11

    Getting to Know Your Product Product Parts a. Edge guides b. Rear paper feed slot c. Control panel d. Output tray e. Output tray ex tension f. Stopper g. Edge guides h. Paper cassette a. Printer cover b. Ink cartridge cover c. Ink cartridge holder User’s Guide Getting to Know Your Product 11[...]

  • Page 12

    d. Print head (under the ink cartridge holder) a. Maintenance bo x b. Rear c over c. AC inlet d. LAN port e. USB connector Guide to the Control Panel Buttons Buttons Function a P Turns the product on or off. b Wi-Fi Press to clear network error. c Prints a networ k status sheet. When pressing this button, turn on the prod uct t o return the network[...]

  • Page 13

    Buttons Function d b Loads or ejects paper. Resumes printing after a paper out error, a paper jam error, or a multiple page feed error. If the product’s ink pads are nearing the end of their service life, printing can be resumed. If the produc t is turned on while pressing a n d holding this button, the product print s the product status sheet. e[...]

  • Page 14

    Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain pa per. However, coated papers prov ide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recomm ends these papers to ensure hi[...]

  • Page 15

    Media Type Size Loading capacity (sheets) Borderless printing paper cassette 1 or paper cassette paper cassette 2 *1 rear paper feed slot Plain paper *2 Letter *3 up to 27.5mm up to 27.5mm 1 - A4 *3 up to 27.5mm up to 27.5mm 1 - B5 *3 up to 27.5mm up to 27.5mm 1 - A5 *3 up to 27.5mm - 1 - A6 *3 up to 27.5mm - - - Legal *4 30 30 1 - User de fined 1 [...]

  • Page 16

    Media Type Size Loading capacity (sheets) Borderless printing paper cassette 1 or paper cassette paper cassette 2 *1 rear paper feed slot Epson Premium Semigloss Photo Paper A4 20 - 1 ✓ 10 × 15 cm (4 × 6 in.) 20 - - ✓ Epson Ultra Glo ssy Photo Paper A4 20 - 1 ✓ 10 × 15 cm (4 × 6 in.) 20 - - ✓ 13 × 18 cm (5 × 7 in.) 20 - - ✓ Epson Gl[...]

  • Page 17

    For this paper Printer driver paper type Thick pape r* Thick-Pap er Epson Photo Quality Ink Jet Pa per* Epson Matte Envelopes Envelope * These paper types are compatibl e with Exif Print and PRINT Im age Matching. For more information, refer to the documentation that came with the Exif Print or PRINT Image Matching compatible di gital camera. Note:[...]

  • Page 18

    B Pinch and slide the edge guid es to the sides of the paper casset te. Note: When using Legal size paper, exte nd the paper cassette as shown in the illustration. C Slide the edge guide to adjust to the paper size you will use. User’s Guide Paper and Media Handling 18[...]

  • Page 19

    D Load paper toward the edge guide with printable side face down, and ch eck that the paper is not sticking out from the end of the cassette. Note: Fan and align the edges of the pa per before loading. E Slide the edge guides to the ed ges of the paper. User’s Guide Paper and Media Handling 19[...]

  • Page 20

    Note: For plain paper, do no t load paper above the H arrow mark inside the edge guide. For Epson special media, make su re the number of sh eets is less than the limi t specified fo r the media. & “Selecting Paper” on page 14 F Keep the cassette flat and slowly and carefu lly reinsert it all the way into the product. G Slide out the output[...]

  • Page 21

    A Pull out the paper cassett e. Note: If the output tray has been ejected, clos e it before pulling out the paper cassette. B Pinch and slide the edge guid es to the sides of the paper casset te. C Load envelopes lengthwise with the flap facing up and to the right. User’s Guide Paper and Media Handling 21[...]

  • Page 22

    Note: Make sure the number of envelopes does not exceed the limit. & “Selecting Paper” on page 14 D Slide the edge guide s to the edge s of the envelopes and check that the env elopes are not sticking o ut from the end of the cassette. Note: Even if you do not feel a click, slide the edge guides to the ed ges of the env elopes. E Keep the c[...]

  • Page 23

    F Slide out the output tray and raise the sto pper. Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thicknes s of the stack of envelopes exceeds 10mm, press down on the envelop es to flatten them befor e loading. If print quality declines whe n a stack of envelopes is loaded, lo ad one en velope at a time. ?[...]

  • Page 24

    A Slide out the output tray, and raise the stopper. B Open the rear paper feed slot. C While holding o nly one sheet o f paper with the printable si de face-up at the center of the rear paper feed slot, slide the edge guides unt il they are flush with the edge s of the paper. Note: The printable side is often whiter or brighter than the other side.[...]

  • Page 25

    Note: ❏ You can use the fo llowing sizes of pape r with binding hole s: A4, A5, Legal, Letter. Au tomatic 2-sided printing is not available. ❏ When loading envelopes, load the short ed ge first with the flap facing down. ❏ Do not use envelopes that are curled or f olded. ❏ Flatten the envelope and the flaps before loading. ❏ Flatten the l[...]

  • Page 26

    Printing Printer Driver and Status Monitor The printer driver lets y ou choose from a wide variety of settin gs to get th e best printing results. The status monit or and the printer utilit ies help you check the prod uct and keep it in to p operati ng condition. Note for Windows users: ❏ Your printer driver automatically finds and installs the l[...]

  • Page 27

    ❏ Windows XP : Click Start , Control Panel , ( Printers and Other Hardware ,) th en Printers and Faxes . Select the pr oduct, then click Printing Prefer ences on th e File me nu. From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then sel ect Printer Settings . To add a shortcut icon to the Windows taskbar, first a[...]

  • Page 28

    Basic Operations Basic printing Note: ❏ The screen shots in this section may va ry depending on the model. ❏ Before you print, load paper properly. & “Loading Paper into the Pa per Cassette” on page 17 & “Loading Envelopes into the Paper Cassette” on pag e 20 & “Loading Paper an d Envelopes into the Rear Paper Feed Slot”[...]

  • Page 29

    E Select the appropriate Document Size setting. You can also define a custom paper size. For details, see th e online help. F Check Borderless to print borderless photos. & “Selecting Paper” on page 14 If you want to contro l the amount of the image that extends bey ond the edges of the paper, click the Settings button, select Auto Expand a[...]

  • Page 30

    B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 27 Note: If the simplified status mo nitor is displayed, click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5 ) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Depending on [...]

  • Page 31

    F Select Print Settings from the pop-up menu. G Select the appropriate Paper Source set ting. H Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 16 I Select the appropriate Expansion setting during borderle ss printing to control the amount of the image that extends beyond the edges of the p[...]

  • Page 32

    A Access the EPSON Status Monitor 3. & “For Windows ” on page 68 B Click the Print Queue button. The Window s Spooler appears. C Right-click on the job you want to cancel and then select Cancel . For Mac OS X Follow the steps below to cancel a print job. A Click your product icon in the Dock. B In the Document Name list, select the document[...]

  • Page 33

    Using the Quick Print function, you can perform on e-click printing with the settings you make. Starting Epson Easy Photo Print For Windows ❏ Double-cli ck the Epson Easy Photo Print icon on t he desktop. ❏ For Windows 7 and Vista: Click the start button, point to All Programs , click Epson Software , and then click Easy Photo Print . For Windo[...]

  • Page 34

    For Mac OS X users: Mac OS X supports automatic st andard 2-sided printing only. 2-sided printing is only available for the following papers and sizes. Paper Size Plain paper Legal*, Letter, A4, B5, A5*, A6* Epson Bright White Ink Jet Paper A4 * Manual 2-sided printing only. Note: ❏ This feature may not be av ailable at some settings. ❏ Manual [...]

  • Page 35

    C Click Settings , and make the appropriate settings. Note: If you want to print a folded booklet, select Booklet . D Check the other settings and print. Note: ❏ When printing automatically, and if you are printing high-density da ta such as p hotos or graphs, w e recommend making the settings in th e Print Density Adjustment window. ❏ The actu[...]

  • Page 36

    Note: This feature may not be av ailable at some settings. Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 26 B Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and th en select the size of the paper you are using from Output Paper. C Check the other s[...]

  • Page 37

    Pages per Sheet printing Lets you use the printer driv er to print two or four pages on a si ngle sheet of paper. Note: This feature may not be av ailable at some settings. Product settings for Wind ows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 26 B Select 2-Up or 4-Up as Multi-Page i n the Main ta[...]

  • Page 38

    Sharing the Product for Printing Setup for Windows These instructions tell you h ow to set up your product so other users on the network can share it. First you will set up the product as a shared printer on th e computer directly conne cted to it. Then you wil l add the product to each network comp uter that will access it. Note: ❏ These instruc[...]

  • Page 39

    If you want to aut omatically download printer drivers for compu ters that are running different versions of Windows, click Addition al Drivers and select the environment and the operating system s of the other computers. Click OK , then insert the pr oduct software disk. D Click OK or Close (if you installed additiona l drivers). Adding the produc[...]

  • Page 40

    B Windows 7 and Vista: Click the Add a printer button. Windows XP: Click the Add a printer button. The Add Pri nter Wizard appears. Click the Next button. C Windows 7 and Vista: Click Add a network, wire less or Bluetooth printer , and then click Next . Windows XP: Select A network printer, or a printer attached to an other computer , then click Ne[...]

  • Page 41

    Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when h andling the ink cartridges: ❏ Keep ink cartridges out of t he reach of child ren. ❏ Be careful when you handle used ink cartridges, as there may be some ink arou nd the ink supply port. If ink gets on your[...]

  • Page 42

    ❏ Do not touch the green IC chip on the side of the cart ridge. Doing so may prevent normal operation and printing. ❏ Do not leave the product with the ink cart ridges remov ed or do not turn off the product during cartridge replacement. Otherwise, ink remaining in the print head nozzles wi ll dry out and you may not be able to pri nt. Precauti[...]

  • Page 43

    ❏ When color ink is expended and black ink still remains, you can continue printing temporarily with black ink only. For more information refer to “Temporarily Printing with Black Ink When Color Ink Cartri dges are Expended” on page 45 . ❏ If an ink cartridge is running low, prepare a new ink cartridge. ❏ Be careful not to break the hooks[...]

  • Page 44

    ❏ Open the printer driver, click the Main tab, and then click the Ink Levels button. ❏ Double-cli ck the product shor tcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the following section: & “From the shortcut icon on the taskbar” on page 27 ❏ Open the printer driver, click the Maintenance tab, then click[...]

  • Page 45

    B Click the EPSON Status M onitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge sta tus when EPSON Stat us Monitor was first opened. To update the ink cartridge status, click Update . ❏ The ink lev els displ ayed ar e an approximate indication. Temporarily Printing with Black Ink When Color Ink Cartridge[...]

  • Page 46

    For Windows Note for Windows: This function is available only when EP SON Status Monitor 3 is enabled. To enabl e the status monitor, access the printer driver and click the Maintena nce tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. Follow the steps below to continu[...]

  • Page 47

    D Click the Main tab, and make suitable settings. E Select plain papers or Envelope as the Paper Type setting. F Select the Grayscale as the Color setting. G Click OK to close the printer settings window. H Print your file. I EPSON Status Monit or 3 is disp layed on your computer screen again. Click Print in Black to print with blac k ink. For Mac [...]

  • Page 48

    D Load plain paper or envelope. E Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 27 F Click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. G Select the product you are using as the Printe r setting, and then make suitabl e settings. H Sel[...]

  • Page 49

    ❏ Click the Yes button to use a mixture of color inks to create bl ack. You will see the same window the next time you print a similar job. ❏ Click the No button to continue using the re maining black ink for the job you are printing. You will see the same window the next time you print a similar job, an d again have the option to conserve blac[...]

  • Page 50

    C Pinch and remove the ink cartridge. Note: ❏ The illustration shows replacement of the black ink cartridge. Replace the cart ridge appropriate to your situation. ❏ Removed ink cartridges may have ink around the ink su pply port, so be careful not to get any ink on the surrounding area when re moving the cartridges. D Gently shake new replaceme[...]

  • Page 51

    c Important: ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or y ou may not be able to print. ❏ If you have installed an ink cartridge without removi ng the yellow tape, take the cartridge out of the product, remove the yellow tape, and then reinstall it. ❏ Do not remove the tra[...]

  • Page 52

    Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpe ctedly faint or that dots are missing, you may b e able to identify the problem by checking the print head nozzles. You can check th e print head nozzles from yo ur computer by using t he Nozzle Check utility or from the product by using th[...]

  • Page 53

    Using the product buttons Follow the steps below to check the print head nozzles using the product butto ns. A Make sure that no warnings or errors are indicated in the control panel. B Turn off the product. C Make sure that A4-size paper is loaded in the paper cassette. D While holding down the I button, press the P button to turn on the product. [...]

  • Page 54

    Cleaning the Print Head If you find that the printout is unexpect edly faint or that dots are missing, yo u may be able to solve these problem s by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print he ad from your computer using the Head Cleaning util ity in the printer driver or from the p[...]

  • Page 55

    A Make sure that no warnings or errors are indicated in the control panel. B Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 27 C Click the Head Cleaning icon. D Follow the on-screen instructions. Using the product buttons Follow the steps below to clean the print head using the product butto ns. A [...]

  • Page 56

    Note: Do not press the + button to cancel printing while printing a test pattern with the Print Head Alignment utility. Using the Print Head Alignment utility for Windows Follow the steps below to align the print he ad using the Print Head Alignment utility. A Make sure that no warnings or errors are indicated in the control panel. B Make sure A4-s[...]

  • Page 57

    For Windows A Access the printer se ttings. & “Accessing the printer driver for Windows” on page 26 B Click the Maintenance tab, and then click the Printer and Option Information button. C Select Off , 30 minutes , 1 hour , 2 hours , 4 hours , 8 hours , or 12 hours as the Power Off Ti mer setting. D Select 3 minutes , 5 minutes , or 10 minu[...]

  • Page 58

    Cleaning the interior of the product To keep your print results at their best, clean t he roller inside by using the following procedure. ! Caution: Be careful not to touch th e parts inside the product. c Important: ❏ Be careful to keep water away from the electronic components. ❏ Do not spray the inside of the product with lubricants. ❏ Uns[...]

  • Page 59

    ❏ Do not reuse a maintenance box which has been removed and left detach ed for a long period. ❏ Keep the maintenance box away from dire ct sunlight. Replacing a maintenance box To replace the maint enance box, follow the steps below. A Press the P button to turn off the produc t. B Confirm that the product is not draining the ink. C Remove the [...]

  • Page 60

    F Put the used maintenance box in the plastic bag provided with the replacement box, and dispose of it properly. Note: Do not tilt the used maintenance box until after it is sealed in the plastic bag. G Insert the maintenance box into place as far as it will go. H Reattach the r ear cover. I Press the P button to turn the product back on. Maintenan[...]

  • Page 61

    A Plug in the product and turn it on. Wait until the ink ca rtridge holder returns to the home position, then close the printer cover. B Turn off the product and unplug its power cor d. C Disconnect all other cables from the product. D Remove all paper from the rear paper feed slot. E Close the rear paper feed slot and the output tray. F Remove all[...]

  • Page 62

    For Windows A Windows 7 and Vista: Click the start button and select Control Panel . Windows XP: Click Start and select Control Panel . B Windows 7 and Vista: Click Uninstall a program from the Programs category. Windows XP: Double-click t he Add or Remove Programs icon. C Check the list of currently installed programs. For Mac OS X A Double-click [...]

  • Page 63

    B Disconnect the product’s inter face cable from your computer. C Do one of the followi ng. Windows 7 and Vista: Click the start button and select Control Panel . Windows XP: Click Start and select Control Panel . D Do one of the followi ng. Windows 7 and Vista: Click Uninstall a program from the Programs category. Windows XP: Double-click t he A[...]

  • Page 64

    A Quit all running applications. B Double-click the Uninstaller icon in your Mac OS X hard dri ve. C Select the check boxes for the software you want to uninstall, such as the printer driver and the application, from the list displayed. D Click Uninstall . E Follow the on-screen instructions. If you cannot find the software you want to uninst all i[...]

  • Page 65

    Troubleshooting for Printing Diagnosing the Problem Troubleshooting product problems is best handl ed in two step s: first diagnose the probl em, then apply likely solutions until the problem is fixed. The information that you need to diagn ose and solve most common problems is prov ided by online problem solving, the control panel, or the status m[...]

  • Page 66

    Lights Problem and solut ion Paper jam Paper has jammed in the product. & See “Paper Jams” on page 70 Incorrectly loaded paper into the rear pape r feed slot Paper has not been loaded correctly into the rear paper f eed slo t. Remove t he paper, then pr ess the b button. Ink expended An ink cartridge is expended or not installed, or there i[...]

  • Page 67

    Lights Problem and solut ion Maintenance box is near end The maintenance box is nearing the end of its service life. Obtain a replacement maintenance box. & “Checking product status” on page 68 Cover op en The printer cover is open. Close the printer cover. Flashing alternately Maintenance The product’s ink pads are nearing or at the en d[...]

  • Page 68

    Checking product status If a problem occurs while printing, an error mess age will appear in the status monitor window. When you need to replace an ink cartridg e or a maintena nce box, cl ick the How To bu tton on the window, and the status monitor will lead you step-by- step through the cartrid ge or the maintenance box replacement procedure. For[...]

  • Page 69

    ❏ Current Status: If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON Status Monitor 3 window. Clicking Ho w to displays ink cartridge or maintenance box replacement instructions. ❏ Ink Levels: EPSON Status Monitor 3 provides a graphic display of the ink cartridge status. ❏ Information[...]

  • Page 70

    You can also use this utility to check the ink cartridge stat us before printing. EPSON Status Monitor displays the ink cartri dge statu s at the time it was opened . To updat e the ink ca rtridg e status, cli ck Update . When ink is low/expend ed or the main tenance box is nearly full/full, a How to button appears. Click How to , and EPSON Status [...]

  • Page 71

    Removing jammed paper from the rear cover A Pull out the rear cover. B Carefully remove the jammed paper. User’s Guide Troubleshooting for Printing 71[...]

  • Page 72

    C Carefully remove the jammed paper. D Open the rear cover. User’s Guide Troubleshooting for Printing 72[...]

  • Page 73

    E Carefully remove the jammed paper. F Reattach the r ear cover. Removing jammed paper fr om inside the product A Carefully remove the jammed paper. User’s Guide Troubleshooting for Printing 73[...]

  • Page 74

    B Open the printer cover. C Remove all of the paper inside, including any torn pieces. c Important: Do not touch the flat white cable connected to the cartridge holder. D Close the printer cover. User’s Guide Troubleshooting for Printing 74[...]

  • Page 75

    Removing jammed paper from the paper cassette A Pull out the paper cassett e. Note: If you cannot pull out the cassette, unplug the power cord from the product and th e electrical outlet. Unplug all other cables from the product. Carefully stand the product on its side as shown below and ca refully pull out the cassette. B Remove the jammed paper f[...]

  • Page 76

    D Align the edges of the paper. E Keep the cassette flat and slowly and carefu lly reinsert it all the way into the product. Preventing pape r jams If your paper jams frequently, check the follo wing. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of th e paper is face down in the paper[...]

  • Page 77

    C Select the Print Preview check box in the Main window of your printer driver. D Make the settings t hat you want to us e to print. E Click OK to close the printer settings window, and then print your file. Print Preview window opens. F Select a page that has already been printed in the page list box on the left side, and then sele ct Remove Page [...]

  • Page 78

    & “Incorrect or missing colors” on page 79 & “Blurry or smeared print” on page 79 Horizontal banding ❏ Make sure the printable side (the whit er or glossier side) of the paper is face up in the rear paper feed slot. ❏ Make sure the printable side (the whiter or glossier side) of the pape r is face down in the paper cassette. ❏[...]

  • Page 79

    Incorrect or missing colors ❏ For Windows, clear the Grayscale setting i n the Main window in your printer dr iver. For Mac OS X, clear the Grayscale setting in Pr int Settings in the Prin t dialog box in your printer driver. See the online help for details. ❏ Adjust the color settings in your applicat ion or in your printer driver settings. Fo[...]

  • Page 80

    ❏ If the paper is smeared with ink after printing, clean the interior of the product. & “Cleaning the interior of the product” on page 58 Miscellaneous Printout Problems Incorrect or garbled characters ❏ Clear any stalled print jobs. & “Canceling printing” on page 31 ❏ Turn off the product and computer. Make sure the product?[...]

  • Page 81

    Inverted image ❏ For Windows, clear the Mirror Image check box from the More Options wind ow of your printer driver, or turn off the Mirror Image setting in your application. For Mac OS X, cl ear the Mi rror Image check box in Print Settings in the Pri nt dialog box of your p rinter driver, or turn off the Mirror Image setting in your application[...]

  • Page 82

    ❏ If you print continuously for an exte nded period, the printing may b e extremely sl ow. This is to slo w down the printing speed and prevent the product mechanism from ov erheating and bei ng damaged. If this happens, you can continue to print, but we recomme n d stopping and leaving the product idle for at leas t 45 minutes with the power on.[...]

  • Page 83

    ❏ If too many copies of a file are being printed , check the Copies setting in yo ur printer driver as follows, and also check in your application. For Windows, check the Copies setting on the Main window. Mac OS X, check the Copies setting in the Print dialog. Paper is improperly loaded If you have loaded the paper too far into the prod uct, the[...]

  • Page 84

    ❏ If you are connecting the prod uct to your computer via a USB hub, connect the product to the first-tie r hub from your computer. If the printer driver is still not recognized on your compute r, try to directly co nnect the product to your computer without the USB hub. ❏ If you are connecting the product to your computer via a US B hub, make [...]

  • Page 85

    D Close the ink cartridge cover firmly. E Close the printer cover. Increasing the Print Speed (For Windows Only) Print speed may be inc reased by selectin g certain sett ings in the Extended Settings window when the printing speed is slow. Click the Extended Settings button on your printer driver’s Maintenance window. User’s Guide Troubleshooti[...]

  • Page 86

    The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help. Other Problem Printing plain papers quietly When plain pa per is selected for the pape r type and Sta[...]

  • Page 87

    Product Information Ink and Maintenance Box Ink cartridges You can use the following ink ca rtridges with this product: Ink cartridge Part numbers WF-3010 WF-3011 Black T1301 T1291 143 141 Cyan T1302 T1292 143 141 Magenta T1303 T1293 143 141 Yellow T1304 T1294 143 141 Note: Not all cartridges are available in all regions. Color Black, Cyan, Magenta[...]

  • Page 88

    System Requirements For Windows System PC Interface Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or higher(32-bit), or XP Professional x64 Edition Hi-Speed USB For Mac OS X System PC Interface Mac OS X 10.5.8, 10.6.x, 10. 7.x Hi-Speed USB Note: The UNIX File System (UFS) fo r Mac O S X is not supported. Technical Specifications Note: [...]

  • Page 89

    Size A4 210 × 297 mm 10 × 15 cm (4 × 6 in.) 13 × 18 cm (5 × 7 in.) A6 105 × 148 mm A5 148 × 210 mm B5 182 × 257 mm 9 × 13 cm (3.5 × 5 in.) 13 × 20 cm (5 × 8 in.) 20 × 25 cm (8 × 10 in.) 16:9 wide size (102 × 181 mm) 100 × 148 mm Letter 8 1/2 × 11 in. Legal 8 1/2 × 14 in. Paper types Plain paper or special paper distributed by Epso[...]

  • Page 90

    Envelopes: Minimum margin Media type Single sheets Envel opes (#10/DL/C6) Envelop (C4) A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *1 3.0 mm (0.12 in.) *1 B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 10.0 mm (0. 40 in.) C 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *2 3.0 mm (0.12 in.) *2 *1 The recommended margin is 17 mm. *2 The recommended margin is 42 mm. Note: Dep[...]

  • Page 91

    Network interface specification Wi-Fi Standard: IEEE 802.11b/g/n *1 Security: WEP (64/128bit) WPA-PSK (TKIP/AES) *2 Frequency Band: 2.4 GHz Communication Mode: Infrastructure mode Ad hoc mode Ethernet Standard: IEEE802.3i/u, IEEE802.3az *3 Communication Mode: Ethernet 100BASE-TX/10BASE-T *1 Complies with either IE EE 802.11b/g/n or IEEE 802.11b/g d[...]

  • Page 92

    Power consumption Printing Approx. 17 W (ISO/ IEC24712) Approx. 17 W (ISO/ IEC24712) Ready mode Approx. 3.2 W Approx. 3.2 W Sleep mode Approx. 1.6 W Approx. 1.6 W Power off Approx. 0.2 W Approx. 0.3 W Note: Check the label on the back of the product for its voltage. Environmental Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40[...]

  • Page 93

    Low voltage directive 2006/95/ EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 R&TTE directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 EN60950-1 For European users: We, Seiko Epson Corporation, hereby dec lare that the equipment Model B541A is in compliance with the essential requirements and other re[...]

  • Page 94

    Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site pr ovides help with pr oblems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ http://www.epson.eu/Support (Europe) If yo[...]

  • Page 95

    Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and ser vices are: World Wide Web ( http://www.epson.com.tw ) Information on product specifications, drivers fo r download, and products enquiry are available. Epson HelpDesk[...]

  • Page 96

    Telephone number Fax n umber Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gu shan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sa nmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Singapore Sources of informat[...]

  • Page 97

    Help for Users in Vietnam Contacts for information, support, and ser vices are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Str eet, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and ser vices are: World Wide Web ( http://www.epson.co.id ) ❏ Information on product specifi[...]

  • Page 98

    Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 Help for Users in Malaysia Contacts for information, support, and ser vices are[...]

  • Page 99

    Help for Users in India Contacts for information, support, and ser vices are: World Wide Web ( http://www.epson.co.in ) Information on product specifications, drivers fo r download, and products enquiry are available. User’s Guide Where To Get Help 99[...]

  • Page 100

    Epson India Head O ffice - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Region al Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2[...]

  • Page 101

    Our Hotline team can help you wi th the following o ver the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty User’s Guide Where To Get Help 101[...]

  • Page 102

    Index 2 2-sided printing........... ................. ................. ................. ............. ....33 A Aligning print head .............. .............. .............. ................... ...........55 B Banding..... ........ ........ ........ ........... ........ ........ ........ ........ ......... .......... .78 Blank pages.... .......[...]

  • Page 103

    product b uttons.... ............... ................ ................. ............... .......53 Windows........ .......... ............. ......... ........... ........... .......... .......... ....52 P Pages per sheet printing....... ........... ............ ......... ............ ........... ...37 Paper Epson special paper... .......... ........[...]