Epson WorkForce M200 manual

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First and foremost, an user manual of Epson WorkForce M200 should contain:
- informations concerning technical data of Epson WorkForce M200
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson WorkForce M200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson WorkForce M200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson WorkForce M200.

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Table of contents for the manual

  • Page 1

    User’s Guide NPD4736-00 EN[...]

  • Page 2

    Copyright and Trademarks Copyright and Trademarks No part of this publication may be re produced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical , photocopyi ng, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to t[...]

  • Page 3

    IN NO EVENT SHALL SAM LEFFLER OR SILI CON GRAPH ICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF US E, DATA OR PROF ITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AN D ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WI TH THE US E OR PER[...]

  • Page 4

    Contents Copyright and Trademarks C o p y r i g h t a n d T r a d e m a r k s ................... 2 Introduction W h e r e t o F i n d I n f o r m a t i o n ................... 7 C a u t i o n , I m p o r t a n t a n d N o t e .... .......... ... 7 O p e r a t i n g S y s t e m V e r s i o n s ................... 7 Important Instructions S a f e t [...]

  • Page 5

    S a f e t y i n s t r u c t i o n s ....................... 6 1 P r e c a u t i o n s o n r e f i l l i n g i n k ........... ..... 6 1 I n k b o t t l e s p e c i f i c a t i o n s ................... 6 2 C h e c k i n g t h e I n k L e v e l ..................... 6 2 R e f i l l i n g t h e I n k T a n k ..................... . 6 2 Maintaining Yo[...]

  • Page 6

    Using scanning software other than Epson S c a n d r i v e r ...... ...................... 9 8 P r o b l e m s W h e n F e e d i n g P a p e r ........ ....... 9 8 T h e p a p e r g e t s d i r t y ........ ............. 9 8 M u l t i p l e s h e e t s o f p a p e r a r e f e d ............. 9 8 The paper jams in the Automatic Document Feeder (ADF)[...]

  • Page 7

    Introduction Where to Find Information The latest version of the fol lowing manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with informatio n on setting up the product and installing the software. ❏ User’s Guide (PDF ): Pr[...]

  • Page 8

    ❏ Windows XP refers to Windows XP Home Edition, Wi ndows XP Professional x64 Edition, and Windows XP Professional. ❏ Mac OS X refers to Mac OS X 10.5.8 or later. User’s Guide Introduction 8[...]

  • Page 9

    Important Instructions Safety Instructions Read and follow these instructions to en sure safe use of this pr oduct. Make sure you keep this guide for future reference. Also, be sure to follow all warni ngs and instruct ions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.[...]

  • Page 10

    ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers . ❏ Keep the entire computer system away from potential sources of elec tromagne[...]

  • Page 11

    ❏ Be careful not to trap your fi ngers when closing the scanner uni t. ❏ If the ink level is below the lower limit on the ink t ank, refill the ink soon. Continued use of the product when the ink level is below the lower limit on the tank could damage the product. ❏ If you are not going to use the product for a long period, be sure to unplug [...]

  • Page 12

    Copying of the following items is prohi bited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and ot her official postal items bearing valid postage ❏ Government-issued revenue stam ps, and securities issued acco rding to[...]

  • Page 13

    Getting to Know Your Product Product Parts a. ADF cover b. Automatic Document Feeder (ADF) c. Edge guide d. ADF input tray (place your originals here to be copied) e. ADF output tray (y our originals ar e ejected here as they are copied) a. Edge guide b. Rear paper feed c. Paper support extension d. Paper support e. Feeder guard f. Output tray g. S[...]

  • Page 14

    a. Document cover b. Scanner glass c. Control panel a. Scanner Unit b. Print head (under this section) c. Transportation lock d. Ink reservoir tank (Ink tank) e. Ink tube a. AC inlet User’s Guide Getting to Know Your Product 14[...]

  • Page 15

    b. LAN port * c. USB connector * The availability of th is part varies by product. Guide to the Control Panel Note: Although the control panel design and menu and option names and other items in the L CD display may slightly differ from the actual product, the method of operat ion is the sa me. Buttons and LCD Buttons Function a Turns the product o[...]

  • Page 16

    Lights Lights Function On when the prod uct is on. Flashes when the product is receiving data, printing/cop ying/scanning, or cleaning the print head. Stays on while the prod uct is connecte d to a Wi-Fi network. Flashes while the Wi-Fi network settings are being made. This light turns off in sleep mode*. ADF On when originals are detected in the A[...]

  • Page 17

    Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain pa per. However, Epson pro vides special types of paper that is formulated for the ink used in Epson in k jet products, and we recommend usin g this paper to ensure high-quality results. When loading special paper d istri[...]

  • Page 18

    Media Type Size Loading capacit y (sheets) Plain paper *1 Letter *2 up to 11mm A4 *2 up to 11mm B5 *2 up to 11mm A5 *2 up to 11mm A6 *2 up to 11mm Legal 1 User Defined 1 Envelope #10 10 DL 10 C6 10 Epson Bright White Ink Jet Paper A4 *2 80 Epson Photo Quality Ink Jet Paper A4 80 Epson Matte Paper - Heavyweight A4 1 *1 Paper with a weight of 64 g/ m[...]

  • Page 19

    For this paper Printer driver paper type Plain paper plain papers Epson Bright White Ink Jet Paper Epson Matte Paper – Heavyweight Epson Matte Epson Photo Quality Ink Jet Paper Envelopes Envelope Note: The avail ability of special media vari es by loc ation. For the lates t informati on on media available in your area, c ontact Epson support. &am[...]

  • Page 20

    C Slide the edge guide to the left. D Load paper with the printable side up, against the right side of the rear paper feed. Note: ❏ Fan and align the edges of the pa per before loading. ❏ The printable side is often whiter than the other side. ❏ Always load paper into the rear pape r feed short edge f irst, even when you are printing landscap[...]

  • Page 21

    E Slide the edge guide against the left edg e of the paper, but not too tightly. Note: For plain paper, do no t load paper above the H arrow mark inside the edge guide. For Epson special media, make su re the number of sh eets is less than the limi t specified fo r th e media. & “Selecting Paper” on page 17 F Flip the feeder guard back. Pla[...]

  • Page 22

    c Important: To prevent paper jams, avoid the following do cuments. For these type s, use the scanner glass. ❏ Documents held together with paper clips, staples , etc. ❏ Documents that have tape or paper stuck to them. ❏ Photos, OHPs, or thermal transfer paper. ❏ Paper that is torn, wrinkled, or has holes. A Make sure that there are no orig[...]

  • Page 23

    E Slide the edge guide until it is flush wit h the originals. F Check that the ADF light in the control panel is on. Note: ❏ The ADF light may stay off if there is any othe r original on the scanne r glass. If you press x in this case, the original on the scanner glass will be copied or scanned instead of the originals in the A DF. ❏ The ADF li[...]

  • Page 24

    B Slide the original to the corner. Note: See the following sections if any proble ms occur with the scanning area or the scanning direction when using EPSON Scan. & “The edges of your original are not scanned” on page 100 & “Multiple documents are scanned into a single file” on page 101 C Close the cover gently. User’s Guide Pape[...]

  • Page 25

    Copying Copying Documents Basic copying Follow the steps be low to copy do cuments. A Load paper. & “Loading Paper and Envelopes” on page 19 B Place your original(s) in the Automatic Document Feeder or on the sc anner glass. & “Placing Originals” on page 21 C Press r to enter t he copy mode . D Press u or d to set the number of copi[...]

  • Page 26

    Printing Printer Driver and Status Monitor The printer driver lets y ou choose from a wide variety o f settin gs to get th e best printing results. The status monit or and the printer utilit ies help you check the prod uct and keep it in to p operati ng condition. Note for Windows users: ❏ Your printer driver automatically finds and installs the [...]

  • Page 27

    ❏ Windows XP : Click Start , Control Panel , ( Printers and Other Hardware ,) the n Printers and Faxes . Select the pr oduct, then click Printing Prefer ences on th e File me nu. From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then sel ect Printer Settings . To add a shortcut icon to the Windows taskbar, first a[...]

  • Page 28

    Basic Operations Basic printing Note: ❏ The screen shots in this section may va ry depending on the mod el. ❏ Before you print, load paper properly. & “Loading Paper an d Envelopes” on page 19 ❏ Refer to the section belo w for the printable area. & “Printable area” on page 104 ❏ After completing the setting s, print one test[...]

  • Page 29

    E Select Portrait (tall) or Landscape (wide) to change the orientation of your print. Note: Select Landscape when printing on envelopes. F Select the appropriat e Paper Type sett ing. & “Paper type settings from the printer driver” on page 18 Note: Print quality is automatically adju sted for the selected Paper Type. G Click OK to close the[...]

  • Page 30

    B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 27 Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Depending on your a[...]

  • Page 31

    F Select Print Settings from the pop-up menu. G Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 18 H Click Print to start printing. Canceling printing If you need to cancel printing, follow the instructions in the appropri ate section below. Using the product button Press y to cancel a prin[...]

  • Page 32

    B Click the Print Queue button. The Window s Spooler appears. C Right-click on the job you want to cancel and then select Cancel . For Mac OS X Follow the steps below to cancel a print job. A Click your product icon in the Dock. B In the Document Name list, select the document which is printing. C Click the Delete button to cancel the print job. Ot[...]

  • Page 33

    2-sided printing (for Windows only) Use the printer dri ver to print on both si des of the paper. Two types of 2-sided printing are available: standard and folded booklet. 2-sided printing is only available for the following papers and sizes. Paper Size Plain paper Legal, Letter, A4, B5, A5, A6 Epson Bright White Ink Jet Paper A4 Note: ❏ This fea[...]

  • Page 34

    C Click Settings , and make the appropriate settings. Note: If you want to print a folded booklet, select Booklet . D Check the other settings and print. Note: ❏ The actual binding margin may be different from th e specified settings depending on your application. Experiment with a few sheets to examine actu al results before prin ting the entire[...]

  • Page 35

    B Choose Scale to fit paper si ze for Destination Paper Size in the Pape r Handling pane and select the desired paper size from the pop-up menu. C Check the other settings and print. Pages per sheet printing Lets you use the printer driv er to print two or four pages on a si ngle sheet of paper. Note: This feature may not be av ailable at some sett[...]

  • Page 36

    Sharing the Product for Printing Setup for Windows These instructions tell you h ow to set up your product so other users on the network can share it. First you will set up the product as a shared printer on th e computer directly conne cted to it. Then you wil l add the product to each network comp uter that will access it. Note: ❏ These instruc[...]

  • Page 37

    If you want to aut omatically download printer drivers for compu ters that are running different versions of Windows, click Addition al Drivers and select the environment and the operating system s of the other computers. Click OK , then insert the pr oduct software disk. D Click OK or Close (if you installed additiona l drivers). Adding the produc[...]

  • Page 38

    B Windows 7 and Vista: Click the Add a printer button. Windows XP: Click the Add a printer button. The Add Pri nter Wizard appears. Click the Next button. C Windows 7 and Vista: Click Add a network, wire less or Bluetooth printer , and then click Next . Windows XP: Select A network printer, or a printer attached to an other computer , then click Ne[...]

  • Page 39

    Scanning Let’s Try Scanning Starting a Scan Let’s scan a d ocument to get used to the process. A Place your original(s) on the scanner glass. & “Placing Originals” on page 21 B Start Epson Scan. ❏ Windows: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan . C Select [...]

  • Page 40

    D Select Text/Line Art as the Document Type setting. E Click Preview . F Click Scan . User’s Guide Scanning 40[...]

  • Page 41

    G Click OK . Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settin gs for improving color, sharpness, contrast, and other as pects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a grap hical interface for adjusting highlight, shadow, and gamma levels individually. User[...]

  • Page 42

    Tone Correction Provides a graphical interfac e for adjusting tone levels individually. Image Adjustment Adjusts brig htness and con trast and th e balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjust ing mid-tone levels, such as skin tone s, without affecting the highlight and shadow [...]

  • Page 43

    Backlight Correction Removes shadows from photos that have too much background ligh t. Dust Removal Removes dust marks fr om your originals automatically. Text Enhancement Enhances text recognition when scanning text doc uments. Auto Area Segmentation Makes Black&White images clearer and text recognition more ac curate by separa ting the text f[...]

  • Page 44

    B Press to enter the scan mode. C Select a scan menu item. Use u or d to select a menu, and press OK . & “Scan Mode” on page 60 D Select your computer. Note: ❏ If the product is connected to a network, you can select the computer to which you want to save the scanned image. ❏ You can change the computer name displayed on the control pan[...]

  • Page 45

    C Select Home Mode from the Mode list. D Select the Document Type setting. E Select the Image Type setting. F Click Preview . & “Previewing and Adjusting the Scan Area” on page 50 G Adjust the exposure, brightness, and other image quality settings. H Click Scan . User’s Guide Scanning 45[...]

  • Page 46

    I In the File Save Settings window, se lect the Type setting and the n click OK . Note: If the Show this dialog box before next scan check box is cleared, Epson Sca n starts sc anning immediately without displaying the File Save Settings window . Your scanned image is saved. Scanning in Office Mode Office Mode lets you quickl y scan text documents [...]

  • Page 47

    C Select Office Mode from the Mode list. D Select the Image Type setting. E Select the Document Source setting. F Select the size of your or iginal as the Size setting. G Select an appropriate reso lution for your original(s ) as th e Resolution setting. H Click Scan . User’s Guide Scanning 47[...]

  • Page 48

    I In the File Save Settings window, se lect the Type setting and then click OK . Note: If the Show this dialog box before next scan check box is cleared, Epson Sca n starts sc anning immediately without displaying the File Save Settings window . Your scanned image is saved. Scanning in Professional Mode Professional Mode gives you total control of [...]

  • Page 49

    C Select Professi onal Mod e from the Mode list. D Select the type of original(s) yo u are scanning as the Document Type setting. E Select the Document Source setting. F If you select Reflective as the Document Type setting, select Photo or Docume nt as the Auto Exposure Type setting. User’s Guide Scanning 49[...]

  • Page 50

    G Select the Image Type setting. H Select an appropriate reso lution for your original(s ) as th e Resolution setting. I Click Preview to preview your image(s). The Preview wi ndow opens and displays your image(s). & “Previewing and Adjusting the Scan Area” on page 50 Note for the Automatic Document F eeder (ADF): ❏ The ADF loads your fir[...]

  • Page 51

    Note: ❏ Some of the settings that you change after previewi ng an image are reset if you change the preview mode. ❏ Depending on your document type and th e Epson Scan mode you are using, you may not be able to change the preview type. ❏ If you preview image(s) without the Prev iew dialog displayed, image(s) are displayed in the de fault prev[...]

  • Page 52

    To create additional marquees of the same size, click this icon. To delete a marquee, click inside the marquee and click this icon. To activate all marquees, click this icon. Note: ❏ To restrict the movement of the marque e to vertical o r horizontal only, hol d down the Shift key as you move the marquee. ❏ To restrict the size of the marquee t[...]

  • Page 53

    B Select Magazine as the Document T ype settin g. C Click Preview . D Adjust the exposure, brightness, and other image quality settings. See the Help fo r more details on Epson Scan. E Click Scan . F Select PDF as the Type setting, and then click OK . Your scanned image is saved. Scanning Multiple Documents to a PDF File First of all, place your do[...]

  • Page 54

    A Select Professi onal Mod e from the Mode list. B Select the Document Source setting. C Click Preview . Note for the Automatic Document F eeder (ADF): ❏ The document page ejected by the ADF has not been scanned yet. Reloa d the entir e document into the ADF. ❏ Do not load paper above the line just un der the d arrow mark on the ADF. User’s G[...]

  • Page 55

    D Adjust the exposure, brightness, and other image quality settings. See the Help fo r more details on Epson Scan. E Click Scan . F Select PDF as the Type setting, and then click OK . Note: If the Show Add Page dialog after scanning check box is cleared, Epso n Scan automa tically save s your docum ent without displaying the Add Page Confirmation w[...]

  • Page 56

    I Click Edit page or Save File . Edit page Select th is button i f you want to delete or reord er any of th e pages. The n use the ic ons on the bottom of the Ed iting Page window to select, rota te, reorder, and del ete pages. See the Help for more details on Epson Scan. Click OK when you are finished editing your pages. Save File Select this butt[...]

  • Page 57

    A Select Home Mode from the Mode list. B Select Photograph as the Document Type s etting. C Click Preview . D Adjust the exposure, brightness, and other image quality settings. See the Help fo r more details on Epson Scan. E Click Scan . F Select JPEG as the Type setting, and the n click OK . Your scanned image is saved. Software Information Starti[...]

  • Page 58

    How to start ❏ Windows: Double-cli ck the EP SON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Progr ams > EPSO N > EPSON Scan > EPSON Scan . ❏ Mac OS X: Select Applications > Epso n Software > EPSON Scan . How to access the help Click the Help button on the Epson Scan driver. Starting O[...]

  • Page 59

    Menu List of Control Panel You can use this product as a printer, copier, and scanner. When using one of these functions, except the printer function, selec t your desired function by pressing the co rresponding Mode button on th e c ontrol panel. Each mode ’s main screen appears as you select the mode. Copy Mode Note: Depending on the model, som[...]

  • Page 60

    Setting Item Setting item and de scription. Network S ettings (Ethernet capable models only) Check Network Connection You can check the netw ork connection status, and print the report. If there is any problem with the connection, the re port helps you find the solution. Confirm Network Settings You can see the current netw ork settings. Print Netw[...]

  • Page 61

    Refilling Ink Ink Bottle Safety Instru ctions, Precautions, and Specifications Safety instructions Observe the following when h andling the ink: ❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap. ❏ Do not tilt or shake an ink bottle after remov[...]

  • Page 62

    ❏ After bringing an ink bottle inside from a cold storage si te, allow it to warm up at ro om temperature for at least three hours before using it. ❏ Store ink bottles in a cool, dark place. ❏ Store the ink bottles in the sam e environment as the prod uct. When storing or transp orting the ink bo ttle after opening the sealed bottle, avoid te[...]

  • Page 63

    Note: Be careful not to spill any ink. B Snap off the top of the cap, remove the cap o f the ink bottle, remove the seal from the bot tle, and then install the cap. c Important: Install the ink bottle cap tigh tly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after re filling the tank, use[...]

  • Page 64

    Note: If any ink remains in the ink bottle after filling the ink tank up to the upper line , install the cap securely and store the ink bottle upright for later use. D Install the cap onto the ink tank secure ly. E Close the ink tank unit cover. User’s Guide Refilling In k 64[...]

  • Page 65

    Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpe ctedly faint or that dots are missing, you may b e able to identify the problem by checking the print head nozzl es. You can check th e print head nozzles from yo ur computer by using t he Nozzle Check utility or from the prod uct by using [...]

  • Page 66

    Using the control panel Follow the steps below to check the print head nozzles using the product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the rear paper feed. C Press x to display the menus. D Select Maintenance . E Select Nozzle Check and follow the instru[...]

  • Page 67

    Cleaning the Print Head If you find that the printout is unexpect edly faint or that dots are missing, yo u may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print he ad from your computer using the Head Cleaning util ity in the printer driver or from the pr[...]

  • Page 68

    B Make sure that no warnings or errors are indicated in the control panel. C Access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 27 D Click the Head Cleaning icon. E Follow the on-screen instructions. Using the control panel Follow the steps below to clean the print head using the product control panel.[...]

  • Page 69

    B Make sure A4-size paper is loaded in the rear paper feed. C Right-click the product icon on th e taskbar, then select Print Head Alignment . If the product icon does not appear, refer to the following sect ion to add the icon. & “From the shortcut icon on the taskbar” on page 27 D Follow the on-screen instructions to align the print h ead[...]

  • Page 70

    F Find the most solid pattern in each of #1 to #4 groups. G Enter the pattern number for the most solid pattern in #1 group. H Repeat step 7 for the other groups (#2 to #4). I Finish aligning the print head. Replacing Ink inside the Ink Tube If print quality has not improved even after runni ng Head Cleaning several times, you may need to replace t[...]

  • Page 71

    C Access the printer driver. & “Accessing the printer driver for Windows” on page 29 D Click the Maintenance tab, then click the Power Ink Flushing button. E Follow the on-screen instructions. Using the Power Ink Flushi ng utility for Mac OS X Follow the steps below to use the Power Ink Flushing utility. A Make sure that the transportation [...]

  • Page 72

    Saving Power The LCD screen turns black or turns off automatically if no operatio ns are performed for a set period. You can adjust the time before power ma nagement is applied. Any increase will affect the pr oduct’s energy efficiency. Please consider the environment be fore making any change. Follow the steps below to adjust the time. For Windo[...]

  • Page 73

    C Select Power Off Timer . D Select Off , 30minutes , 1h , 2h , 4h , 8h , or 12h . E Select Sleep Timer . F Select 3minutes , 5minutes , or 10minutes . Checking the Number of Sheets of Paper Fed You can check the number of sh eets of paper fed from the printer driver. Click the Printer a nd Option Information button on your printer driver’s Ma in[...]

  • Page 74

    ❏ If the glass surface is stained with grease or some ot her hard-to-remove material, use a small amount of glass cleaner and a soft cl oth to remove it. Wipe off all remaining liquid. ❏ Open the ADF cover and use a soft, dry, clean cloth to clean the rolle r and the interior of the ADF. ❏ Do not press the surface of the scanner glass with an[...]

  • Page 75

    Transporting the Product If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar size. c Important: ❏ When storing or transporting the prod uct, avoid tilting it, pl acing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting the ink bott[...]

  • Page 76

    E Secure the print head to the case with tape as shown, then close th e scanner unit. Note: Do not place tape on the white flat cab le inside the product. F Set the transportation lock to th e locked (Transporting) positi on. G Make sure to install the cap onto the ink tank securely. H Repack the product in the box, using the protective materials t[...]

  • Page 77

    Checking and Installing Your Software Checking the softw are in stalled on your computer To use the functions described in this User’s Gu ide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Event Manager Follow the steps bel ow to check that the software is installed on your c omputer. For Windows A Windows 7[...]

  • Page 78

    See the following section for in formation on determining what applications are installed. & “Checking the software installed on your computer” on page 77 For Windows Note: ❏ For Windows 7 and Vista , you need an administrator ac count and password if you log on as a stand ard user. ❏ For Windows XP, you must log on to a Computer Admini[...]

  • Page 79

    For Mac OS X Note: ❏ To uninstall your software you need to down load the Uninstaller. Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Com puter Administrator account. You cannot uninstall programs if yo u log on as a limited account user. [...]

  • Page 80

    Error Indicators Error Messages on the Control Panel This section describe s the meaning of messages displayed on th e LCD screen. Error Messages Solutions Paper jam Press OK. If the error does not clear, remove the pap er by hand. Remove the jammed paper. & “Paper Jams” on page 83 Paper jam in the ADF. Remove the jammed paper. Communicatio[...]

  • Page 81

    Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handl ed in two step s: first diagnose the probl em, then apply likely solutions until the problem is fixed. The information that you need to diagn ose and solve most common problems is prov ided by online problem solving, the control panel, or the [...]

  • Page 82

    When you access EPSON Status Monito r 3, the following window appears: Note: If EPSON Status Monitor 3 does not appea r , access the prin ter driver and click the Maintenance tab and then the Extended Settings button. In the Exte nded Settings window, c heck the Enable EPSON Status Monitor 3 check box. EPSON Status Monitor 3 provid es the following[...]

  • Page 83

    B Click the EPSON Status M onitor icon. The EPSON Status Monitor appears. Paper Jams ! Caution: Never touch the buttons on the control pane l while your hand is inside the product. c Important: Be careful not to pull the cables or ink tube, or touch othe r components inside the product unnecessarily. Otherwise, ink may leak or the pro duct may be d[...]

  • Page 84

    Removing jammed paper fr om inside the product A Open the scanner unit. c Important: Do not lift up the scanner unit wh en the d ocument cover is open. B Remove all of the paper inside, including any torn pieces. C Close the scanner unit slowly. User’s Guide Troubleshooting for Printing/Copying 84[...]

  • Page 85

    Removing jammed paper from the Automatic Document Feeder (ADF) A Remove the stack of paper from the ADF input tray. B Open the ADF cover. c Important: Make sure you open the ADF cover be fore removing jammed paper. If you do not open the cover, the product may be damaged. C Carefully remove the jammed paper. D Open the Automatic Document Feeder (AD[...]

  • Page 86

    E Remove all of the paper inside, including any torn pieces. F Close the Automatic Document Feeder (ADF). G Raise the ADF input tray. H Carefully remove the jammed paper. I Return the ADF input tray to its original position, and close the ADF cover. Preventing pape r jams If your paper jams frequently, c heck the following. ❏ The paper is smooth,[...]

  • Page 87

    ❏ You are using high-quality paper. ❏ The printable side of th e paper is face up in the rear paper feed. ❏ The paper stack was fanned before loading. ❏ For plain paper, do not load pape r above the line just under the H arrow mark inside the edg e guide. For Epson special media, make sure the number of sheets is less than the limit speci f[...]

  • Page 88

    Good sample & “Horizontal bandin g” on page 88 & “Vertical banding or misalignmen t” on page 88 & “Printout is blurry, smeared, or scuffed or ink supply is p oor” on pag e 89 Horizontal banding ❏ Make sure the printable side (the whiter side) of the paper is face up in the rear paper feed. ❏ Run the Head Cleaning utility[...]

  • Page 89

    ❏ Run the Print Head Alignment utility. & “Aligning the Print Head” on page 68 ❏ For Windows, clear the High Speed check box from the More Options window in yo ur printer driver. See the online help fo r details. For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the following menus:[...]

  • Page 90

    ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 67 ❏ Run the Print Head Alignment utility. & “Aligning the Print Head” on page 68 ❏ If the paper is smeared with ink after printing, clean the interior of the product . & “Cleaning the interior of the product” on page [...]

  • Page 91

    ❏ If Draft is selected in Quality in the Mai n window in your printer dr iver (for Wind ows), or Draft is select ed in Print Quality in Print Settings (for Mac OS X), select another setting. Size or position of copied image is incorrect ❏ Make sure the paper size, la yout, or reduce/enlarge setting selec ted in the control panel matches the pap[...]

  • Page 92

    Printing is too slow ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product. & “Selecting Paper” on page 17 ❏ For Windows, choose a lower Qual ity in the printer driver Main window. For Mac OS X, choose a lower Print Quality in the Pr int Se ttings dialog box from[...]

  • Page 93

    ❏ Make sure the edge guides are snug against the edges of the paper. ❏ Make sure the paper is not curled or fo lded. If so, flatten it or curl it sl ightly toward the opposite side before loading. ❏ Remove the stack of pape r and make sure that th e pa per is not too thin. & “Paper” on page 103 ❏ Fan the edges of the stack to separa[...]

  • Page 94

    ❏ If you are connecting the prod uct to your computer via a USB hub, connect the product to the first-tie r hub from your computer. If the printer driver is still not recognized on your compute r, try to directly conne ct the product to your computer without the USB hub. ❏ If you are connecting the product to your computer via a US B hub, make [...]

  • Page 95

    The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the onl ine help. Other Problem Printing plain papers quietly When plain pa per is selected for the pape r type and St[...]

  • Page 96

    Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light ❏ Make sure the product is connected to your computer properly. ❏ Turn off the product and turn it on again. If the proble m is not solved, the product may be malfunctioning, or the light sourc e in the scanner unit may need to be replac ed. Contact yo[...]

  • Page 97

    ❏ Make sure there are no originals on the scanner glass. ❏ If the document cover or ADF cover is open, close it and try scanning again. ❏ Make sure you have selected either Office Mode or Profe ssional Mo de in Epson Scan. ❏ Make sure your cables are securely connected to the product and a working electrical outlet. ❏ If the ADF light is [...]

  • Page 98

    D Do one of the followi ng. ❏ Windows 7: Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list. ❏ Windows Vista: Click the Exce ptions tab, and then confirm that the check box fo r EEventManager Application is selected in the Program or port list. ❏ Windows XP: Click the Exce ptions tab[...]

  • Page 99

    Problems With Scanning Time ❏ Computers with Hi-Speed exte rnal USB po rts can scan faster than those with ex ternal USB ports. If you are using a Hi-Speed external USB port with your product, make sure it meets the system requirements . & “System Requirements” on page 102 ❏ Scanning at a high resolution takes a long time. Problems With[...]

  • Page 100

    Ripple patterns appear in your scanne d image A ripple or cross-hatch pattern (known as moiré) ma y appear in a scanned imag e of a printed document. ❏ Rotate your original document. ❏ Rotate the scanned image using the application software after scanning. ❏ Select the De screening check box. ❏ In Professional Mode, change a resolution set[...]

  • Page 101

    Multiple documents are sc anned into a single file Position documents at least 20 mm (0.8 inch ) apart from each othe r on the scanner glass. Cannot scan the area you want Depending on the documents, you may not be able to scan the area you want. Use norm al preview in Office Mode, Home Mode, or Professional Mode and create marquees on the ar ea yo[...]

  • Page 102

    Product Information Ink Bottles You can use the following ink bottles with this product: Ink bottles Part numbers Black T7741 c Important: Genuine Epson ink, other than those specified here, could cause d amage that is not covered by Epson’s warranties. Color Black Ink bottle life For best results, use up ink with in six mont hs after removing a [...]

  • Page 103

    Technical Specifications Note: Specifi cations ar e subject t o change without notice. Printer specifications Paper path Rear paper feed, top entry Capacity 11 mm (0.4in.) Paper Note: ❏ Since the quality of any particular brand or type of paper may be changed by the manufa cturer at any time, Epson cannot attest to the quality of any non-Epson br[...]

  • Page 104

    Size Envelope #10 4 1/8 × 9 1/2 in. Envelope DL 110 × 220 mm Envelope C6 114 × 162 mm Paper types Plain paper Weight 75 g/m² (20 lb) to 90 g/m² (24 lb) Printable area Highlighted portions show printable area. Single sheets Envelopes Minimum margin Media type Single sheets Envelopes A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) 5.0 [...]

  • Page 105

    Document size 216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal 8 bits per pixel per color external (maximum) Light source LED Automatic Document Fee[...]

  • Page 106

    Dimensions Storage Width: 435 mm (17.1 inches) Depth: 377 mm (14.8 inches) Height: 226 mm (8.9 inches) Printing *1 Width: 435 mm (17.1 inches) Depth: 540 mm (21.3 inches) Height: 291 mm (11.5 inches) Weight Approx. 6.0 kg (13.2 lb) *2 Approx. 6.0 kg (13.2 lb) *2 *1 With the output tray extension extend ed. *2 Without the ink and the powe r cord. El[...]

  • Page 107

    Note: Check the label on the back of the product for its voltage. Environmental Temperature Operation: 10 to 35 ˚C (50 to 95 ˚F) Storage: -20 to 40 ˚C (-4 to 104 ˚F) 1 month at 40 ˚C (104 ˚F) Humidity Operation:* 20 to 80% RH Storage:* 5 to 85% RH * Without condensation Standards and approvals European mo del: For M200 Low voltage directive 2[...]

  • Page 108

    Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site pr ovides help with pr oblems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ http://www.epson.eu/Support (Europe) If yo[...]

  • Page 109

    Note: Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s m emory. Due to breakdown or repair of a product, data and /or settings may be lost. Epson shall not be responsible for the loss of any data, fo r backing up or recovering data and/or settings even during a warranty period . We recomm[...]

  • Page 110

    Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech[...]

  • Page 111

    Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users ar e welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chines e and English on the Internet to provide us ers with the following information: ❏ Product in format ion ❏ Answer[...]

  • Page 112

    Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair services & warranty, pr oduct usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web ( http://www.epson.co.in ) Information on product s[...]

  • Page 113

    Epson India Head O ffice - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Region al Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2[...]

  • Page 114

    Our Hotline team can help you wi th the following o ver the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty User’s Guide Where To Get Help 114[...]

  • Page 115

    Index 2 2-Sided............. ............... .................. ............... .............. .................. .53 2-sided printing........... ............. ................. .............. ................. .......33 A Aligning p rint head ........... .............. ................ .............. ........... ......68 Automatic D ocument Fee de[...]

  • Page 116

    Windows........ ............. .......... ............ ........... .......... ............. .........65 O Office Mode..... .......... ............ ......... ............ ......... ........... ............ .....46 P Pages per sheet printing..... ........... ........... ......... ............. ......... .......35 Paper Epson special paper... ........ [...]

  • Page 117

    accessing printer settings..... ........... ......... ........... ......... ........... ...26 checkin g product status... ........... ........... ........... ............ ........ .....81 managing print jo bs........... ............... ............. ................ ............81 User’s Guide Index 117[...]