Epson TM-U200 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Epson TM-U200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson TM-U200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Epson TM-U200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Epson TM-U200 should contain:
- informations concerning technical data of Epson TM-U200
- name of the manufacturer and a year of construction of the Epson TM-U200 item
- rules of operation, control and maintenance of the Epson TM-U200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson TM-U200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson TM-U200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson TM-U200.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson TM-U200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Re tu rn to m ain men u TM-U200 Series (Type A) Opera tor’s Manual Using th is online operato r’s guid e The words on the l eft side of th is screen are b ookma rks for all the topics in thi s gu ide. Use th e scro ll bar next to the book marks to find any topic you want . Click a bookmark to ins tant ly jump to its topic. (If you wish, you can[...]

  • Page 2

    TM-U200 Series (Type A) Operator’s Manual 400898901[...]

  • Page 3

    Note: Everythin g i n this manua l applies to the TM -U210 pr in ter. Printer parts and Labels Printer cover Draw er kic k-o ut conne ctors Power co nnector Interface Connector DIP s witc hes Power swi tch Model w ith Seri al Interface Mode l wit h Parallel In terface Journal t ake-up spool[...]

  • Page 4

    Control panel Caution Labels CAUTION: Head cover and prin ter head are hot. CAUTION: Caut ion la be l for dra wer kick -out . Instruction Label PAPER FE ED button ERRO R lig h t POWER l ight PAPER O UT lig ht[...]

  • Page 5

    i All rig hts reserved . No part of this pu blication may be repr oduced, stored in a retr ieval sys tem, or tran smitte d in any form or by any mea ns, me chani cal, photocopying , recording, or otherw ise, without the prior w ritten permis sion of Se iko Epson C orpora tion. No pat ent li ability is ass umed wi th res pect t o the use of the info[...]

  • Page 6

    ii FCC CLASS A FCC Compliance Statement For Amer ican U sers This eq uipment ha s been te sted and found to com ply with the lim its for a Class A digital dev ice, pursuant to Part 15 of the FCC Rules. These limi ts are designed t o provide reas onable protection a gainst harmful in terference when the equipment is operated in a commercial environm[...]

  • Page 7

    iii Product Name: Printer Model Name: M119A This printer conforms to the following Directives and Norms: Directive 89/336/EEC EN 55022 (1987 and 1994 2nd/1995) Clas s B EN 50082-1 (1992) IEC 801-2 (1991) IEC 801-3 (1984) IEC 801-4 (1988) Directive 90/384/EEC EN45501: (1992) DECLARATION OF CONFORMITY[...]

  • Page 8

    iv Introductio n Features The TM-U200 Seri es Type A printer i s one-station printer for ECR and POS use that can pr int the result s of we ighing or measuring . TM-U200 Seri es (Type A) has the foll owing 2 types . • Two - color wi th a s e ria l i n terfa ce • Two -col or wit h a pa ra lle l inte r fac e The main fe atures of the T M-U200 Ser[...]

  • Page 9

    v About This Manual Setting Up and Using ❏ Chapter 1 contain s informa tion o n unpac king the printe r, settin g it up, running the self test, an d setting the DIP sw itches. ❏ Chapter 2 cont ains inform ation o n using the pri nter. ❏ Chapter 3 contains t roubleshooting information . Reference ❏ Chapter 4 con t a ins spe c ifi ca tio n s.[...]

  • Page 10

    vi Contents Chapter 1 Set ting Up the Printer Unpackin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Selecting the Pla ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Attach ing the Pa per Roll Nea r-End D[...]

  • Page 11

    Setting Up the Printer 1–1 Chapt er 1 Setting Up the Printer Unpacking When you unpack the TM-U200 Seri es Type A pri nter, mak e sure you have these i tems. If any item is missing o r damaged, plea se contact your deale r for assistance. Note: See the Note on page 1 -5 for information on the screws. Selecting the Pla ce Place the p rinter on a s[...]

  • Page 12

    1–2 Setting Up the Printer The print er shoul d be instal led so that it does not move or vi brate during paper cutt ing or the d rawer kick-out operation. Fastening tape is ava ilable as an op tion. Attaching the Paper Roll Near-End Detector (Option) If you do not have a paper rol l near-end d etector or do not want t o attach i t, skip this sec[...]

  • Page 13

    Setting Up the Printer 1–3 3. Two spacers a re included with t he near-end detector. See the illustrat ion below, a nd decide whether or not you want to use them. Use them if you want th e near-end dete ctor to be triggered when distance A is 3 t o 4 mm (0.12 to 0.1 6”); otherwise i t will be trigger ed when distance A is appr oximately 6 mm (0[...]

  • Page 14

    1–4 Setting Up the Printer 5. Connect the co nnector of the detector to CN11 on t he printer. Position the cable as shown in the illustrat ion. 6. Replace the co ver and fasten it wit h the four screws.[...]

  • Page 15

    Setting Up the Printer 1–5 Connectin g the Printe r to the Com puter You need an ap propriate seri al inter face or pa rallel inter face cable to connect your c omputer to the p rinte r (null modem seri al or IEEE 1284 par allel). The Model wit h Ser ial Interf ace 1. Make sure t he printer and computer a re turned of f. Then plug the cable int o[...]

  • Page 16

    1–6 Setting Up the Printer The Model with Parallel Interface 1. Make sure t he printer and computer a re turned of f. Then, plu g the cable int o the connector on the printer, as sho wn. Note: Squeeze the wire clips on the p rinter together until they lock in place on both sides of the connector. 2. Connect the ot her end of the cable t o the con[...]

  • Page 17

    Setting Up the Printer 1–7 Plug the d rawer cable i nto the dra wer kick-out connec tor on the bottom of the pri nter next to the comp uter interface co nnector. CAUTION: Do not con nect a telepho ne line to the dra wer kick-out connec tor; otherw ise the print er an d th e tele phon e li ne may be d amaged. Model with Serial Interf ace Model wit[...]

  • Page 18

    1–8 Setting Up the Printer Den Druck er an die Lade anschließen Das Kabel der L ade an die Schnappstec kerbuchse (neben der Schnittst ellenbuchse) an der Unter seite des Dru ckers anschließ en. ACHTUNG: Kein Tel efonkab el an die Schnappste ckerbuch se anschl ießen.[...]

  • Page 19

    Setting Up the Printer 1–9 Grounding the Printer You need a gr ound wire to gr ound your p rinter. Ma ke sure the wire meets th e specificati on below. Thickness of wire: AWG 18 or e quivalent Diameter o f terminal to be attached : 3.2 1. Make sure t hat the pri nter is tur ned off. 2. Connect the g round wire to the printer using the FG screw on[...]

  • Page 20

    1–10 Setting Up the Printer Conne cting th e Po wer S upply This pri nter requir es an externa l power supp ly. Be su re to use a power supp ly that mat ches the specifica tions liste d under “Electr ical Specificat ions” in Chap ter 4. WARNING: Using an in correct po wer supply may cau se fire or electri cal shock. CAUTION: When connect ing [...]

  • Page 21

    Setting Up the Pri nter 1– 11 1. Make sur e the print er and power supply are tu rned off. 2. Plug the p ower supply’s c able into the printer ’s connector as shown below. Note that the flat si de of the connect or faces down. 3. Plug the p ower supp ly’s cord into a n outlet. ❏ If you ever need to remove the cable, unp lug the power supp[...]

  • Page 22

    1–12 Setting Up the Printer Installing the Ribbon Ca ssette CAUTION: Never tur n the ribbon casse tte’s feed kn ob in the opposite directi on of the arrow marked on the ca ssette; other wise the ribbon cassette may be damag ed. Do not replace t he ribbon cassette while you are using the prin ter. If the pr inter is r eceiv in g dat a w hen you [...]

  • Page 23

    Setting Up the Pri nter 1– 13 Not e: Make sure the ribbon is installed between the print head and the platen without wrinkles or creases.[...]

  • Page 24

    1–14 Setting Up the Printer 5. Turn the ribbon casset te’s knob 2 or 3 times in the d irection of the arrow again to ta ke up any sla ck in the ri bbon. 6. Close the aut o cutter by u sing the tab. 7. Close the pr inter cove r. To rem ove the ribbon cassett e, fo llo w th e st eps b e low. 1. Be sure the printer i s not receiv ing data. 2. Open[...]

  • Page 25

    Setting Up the Pri nter 1– 15 Installing the Paper Roll CAUTION: Be sure the pri nter is not r eceivin g data when you repl ace a paper r oll. If there i s data , print ing wil l start. Notes: Be sure to use roll paper that meets the specifications. (See “Paper Specificati ons” in Ch apte r 4. If you use roll paper with the paper glued or tap[...]

  • Page 26

    1–16 Setting Up the Printer 3. Insert the pape r roll. Note: Be sure to note the correct direction that the paper comes off the roll, as shown below.[...]

  • Page 27

    Setting Up the Pri nter 1– 17 4. Open the aut o cutter by pul ling the t ab up and towar d you.[...]

  • Page 28

    1–18 Setting Up the Printer 5. Hold bo th edge s of the pap er and i nsert i t straight into the paper s lot. The prin ter feeds the paper automatica lly. 6. When using a 2-pl y roll paper , remove the j ournal tak e-up spool from t he printer, and insert the end of the paper into the spool as shown below. B e sure that lengt h of A is between 4 [...]

  • Page 29

    Setting Up the Pri nter 1– 19 7. In se rt th e jour nal ta ke -u p spoo l in the pri n ter. 8. Cut the rec eipt paper (when using a 2-pl y roll pape r) on the manual cutt er. 9. Close the aut o cutter by u sing the tab. B e sure to check a gain that the l eft side of the paper is aligned with the spool ’s flang e as shown below. 10. Close th e [...]

  • Page 30

    1–20 Setting Up the Printer 2. Cut the jo urnal a nd receipt paper as shown in the il lustra tion below. 3. Remove the paper t ake-up spo ol from the printer. 4. Re m o ve t h e pape r rol l from the pr inte r. 5. Press the FEED butto n to remove the remaining paper. Note: Do not pull the remaining paper in the opposite direction of paper feeding[...]

  • Page 31

    Setting Up the Pri nter 1– 21 Note: Be sure to install the ribbon cassette and the paper roll before you run the self test. 1. To p erfor m the se lf test, h old do wn th e FEED button whi le you turn on the p rin ter w ith t h e pow er sw i tch . 2. The print er prints the current p rinter sett ings, and t hen the PAPER OUT light bli nks to i nd[...]

  • Page 32

    1–22 Setting Up the Printer 2. Turn the p rinter over a nd remove the D IP switch acce ss cover, as shown below. 3. There are two set s of switches. Use tweezers or another nar row tool to move the switches. 4. Use the following tables to set t he DIP switches. Numbers starti ng wi th 1 ar e in the first se t, an d n umbe rs star ting with 2 are [...]

  • Page 33

    Setting Up the Pri nter 1– 23 CAUTION: Do not change the sett ings of swi tches 2-2, 2-3 , 2-5, and 2- 6. Changing th ese settings may cause inf erior print quali ty. Model with Parallel Interface DIP-Switch Functions 1-6 Parit y selec ti on Even Odd 1-7 Baud rate 4800 BPS 9600 BPS 1-8 Bu sy co ndit ion Sets the printer to go BUSY when the receiv[...]

  • Page 34

    1–24 Setting Up the Printer CAUTION: Do not change the sett ings of swi tches 2-2, 2-3 , 2-5, 2-6, an d 2-8. Cha nging these setti ngs may cause infe rior prin t quality. 5. Replace the D IP switch cover a nd secure it with the sc rew. Note: DIP switch settings are effective only when the power is turned on or the printer is reset with the interf[...]

  • Page 35

    Setting Up the Pri nter 1– 25 Using the Power Sw itch Cover You can use the provided power switc h cover to pr ote c t the power switch from acc idental or improper oper ation. Atta ch the cover a s show n i n the illust rati on be low. You can turn the power on or off with the swit ch cover att ached by insert ing a poin ted object (like a b all[...]

  • Page 36

    1–26 Setting Up the Printer Affixing the Fastening Tape (Option) Two sets of tape are inclu ded as an opt ion to fasten y our print er to a countert op or o ther surface. Fo llow the steps be low: 1. Clean the cou ntertop or ot her surface wh ere the prin ter will be insta lled. 2. Peel the green back ing paper o ff of one side of each o f the tw[...]

  • Page 37

    Using the Printer 2-1 Chapt er 2 Using the Printer Operating the Control Pa nel You can feed pa per with the button on t he control p anel. The indic a tor l ig hts he lp y ou moni tor t he pr in ter’s st atu s . Switch The power swi tch on the front of the prin ter turns th e printer o n and off . Button FEED Press the FEED butt on once to ad va[...]

  • Page 38

    2-2 Using the Printer Indicator lights The contro l panel li ghts provid e information o n printer c onditions. POWER (Gre en) The POWER light is o n wh en pri nte r pow er is on. PAPER OUT (Red) This lig ht is on when the paper rol l is at the e nd or near t he end. This light bl inks in the fol lowing cases. When it blinks, press the FEED button.[...]

  • Page 39

    Using the Printer 2-3 CAUTION: The pr int h ead be com es ver y hot d uring prin ting. A llo w it to cool be fore you r each into th e printer . Note: The power switch and F EED button can also be u sed to start the self test.[...]

  • Page 40

    Troubleshooti ng 3-1 Chapt e r 3 Troubles hooting Troubleshooting This c ha p ter gi ves solu tion s to some o f the mo re co m m on pr in ter prob lem s. General problems The light s on the cont rol pan el do no t com e on . Make sure t he power supply ca bles are correct ly plug ged into the print er, th e AC a dap ter , and to the po wer outl et[...]

  • Page 41

    3-2 Troubleshooting The ERROR light is off, but noth ing is printed . Try to run the self test to check that the pr inter works pro perly . See the self test instructions in Chapter 1 to run the self test. If the sel f test does no t work, conta ct your dealer or a quali fied servic e perso n. If the self test works properl y, check the fol lowing:[...]

  • Page 42

    Troubleshooti ng 3-3 A line of dots is missing in the printout. The print head may be damag ed. Stop pr inting and cont act your dealer o r a qualifi ed service p erson. Removing jammed paper Follow t hese steps to cl ear a paper jam: CAUTION: The pr int h ead be com es ver y hot d uring prin ting. A llo w it to cool be fore you r each into th e pr[...]

  • Page 43

    3-4 Troubleshooting 3. Re m o ve t h e pape r rol l from the pr inte r. 4. Open the aut o cutter by pul ling the t ab up and towar d you. 5. Re m o ve t h e jam m e d pa per by pullin g it in the d irect ion o f paper feed ing. Note: Do not pull the j ammed paper in the opposi te direction of p aper feeding. 6. If p aper still r e main s i n the pr[...]

  • Page 44

    Troubleshooti ng 3-5 8. Loosen the screw securi ng the print head cover. Turn the screw only until you can tilt i t as shown i n the illu strati on. Note: Do not remove the screw from the print hea d cover.[...]

  • Page 45

    3-6 Troubleshooting 9. Lift up the prin t head cov er. 10. Remove all t he jammed pa per. Note: Do not pull the j ammed paper in the opposi te direction of p aper feeding. 11. Replace the p rint head c over and secure it with the scr ew. 12. Replace the r ibbon cassette and close the a uto cutter .[...]

  • Page 46

    Troubleshooti ng 3-7 13. If the aut o cutter blade is not in its normal position (i f you can see the blade i n the auto c utter slit , the blade i s not in the normal pos ition), insert a screwd river to the right si de of the auto cut ter and tur n the gear in side to move the bla de to the normal pos ition. 14. Replace the p aper roll and close [...]

  • Page 47

    3-8 Troubleshooting To use the hex dump fea ture, follow these st eps: 1. After yo u make sur e that t he print er is off, set DI P switch 1- 2 to ON . 2. Tu rn on the pr int er wh ile you hold do wn th e FEED button; then releas e and press the FEED button qui ckl y. Note: Releasing and pressing the FEED button should be perf ormed before the prin[...]

  • Page 48

    Reference Information 4-1 Chapt er 4 Refere n c e Info rma tio n Printing Specific ations Note: When printing exceeds the allowable print du ty cycle, the printer automatically stops printing. In this case, the printi ng speed described above is not guaranteed. When selecting red-color or 2- color (black/red) combination printing, the printing spee[...]

  • Page 49

    4-2 Reference Information Char acter Speci f icat ions CPL = C haracters per line CPI = Ch aracters per i nch LPS = Lines p er second ANK = Al phanum eric char acters Note: • The de faul t is 7 x 9 font. The do t spacing be tween ch aracters fo r 3-dot spa cing in half dot units an d 2-dot spac ing in ha lf dot units depend on th e DIP switch set[...]

  • Page 50

    Reference Information 4-3 Paper Spec ifications Paper feed m et ho d: Frict ion fee d Paper fee d pitch : Default 4.233 mm (1/6 inch) Can be set in u nit s of 0.17 6 mm (1/144 inch) by the ESC 2 and ES C 3 commands. Paper feed speed : Approximat ely 25 line s/second (4.17 inches/second) (continu ous feeding) Paper size and weig ht: Normal pape r (s[...]

  • Page 51

    4-4 Reference Information Pressure sensitive pa per Maximum 1 ori ginal + 1 cop y Size: Width 76 mm ± 0.5 mm (3.0" ± 0.02") Maximum outside diameter: 83 mm (3.27") Thickness: 0 .05 to 0. 08 mm (.0020 to .0031") (Total thickness should be a 0.2 mm or less combinati on of 0.05 to 0.08 mm sheet.) Recommend -ed pa per: MI TSUBISHI[...]

  • Page 52

    Reference Information 4-5 Electrical Specifica tions Packaged AC adap ter: One of the foll owing 5 AC a dapters is selecte d, dependi ng on loc al power: Note: The power supply may not be includ ed with the printer with serial interface. Voltage ou tput ra ng e 24 - 30 V a t 1.2 A Cur rent c ons umpti on Operati ng : Average 43 W (excludin g driv i[...]

  • Page 53

    4-6 Reference Information Reliability Life: Mecha nism 7,500,000 lin es Print head: 150 mil lion chara cters (at an a verage of 2 dots/wi re per character .) Auto cutter: 800,00 0 cuts End of life is d efined as the poi nt at which the pr inter reac hes the beginning of t he Wearout Peri od. Recommended paper must be used. MTBF: 180,000 hours Failu[...]

  • Page 54

    Reference Information 4-7 Environmental Conditions Temperatu re Operati ng: Storage: 0 to 5 0 ° C (32 to 122 ° F) (when the temper ature is 34 ° C or more, ther e is a lim it at ion fo r th e hum i dity . Refer to the figure in the next pa ge.) –10 to 5 0 ° C (14 to 122° F) (except for pap er, and a ribbon) Humid ity Operati ng: Storage: 10 [...]

  • Page 55

    4-8 Reference Information Int erfa ce S pec i fica ti ons Note: The interface is a factory-installed option. One of the following interfaces is already installed: RS-232, RS-4 85, or parallel. See the EPSON TM-U200 Series (Type A) Specification for details. Drawer Kick-out Sp ecifications Serial interface: RS-232 compat ibl e or RS-485 compatibl e [...]