Epson TM-H5000/H5000P manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Epson TM-H5000/H5000P, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson TM-H5000/H5000P one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Epson TM-H5000/H5000P. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Epson TM-H5000/H5000P should contain:
- informations concerning technical data of Epson TM-H5000/H5000P
- name of the manufacturer and a year of construction of the Epson TM-H5000/H5000P item
- rules of operation, control and maintenance of the Epson TM-H5000/H5000P item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson TM-H5000/H5000P alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson TM-H5000/H5000P, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson TM-H5000/H5000P.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson TM-H5000/H5000P item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Re tu rn to ma in m en u TM-H5000/H5000P Opera tor’s Manual Using th is onl ine operat or’s guid e The words on the l eft side of this screen are b ookm arks for all the topics in thi s g uide. Use th e scroll b ar next to the book marks to find any topic you want . Click a bookmark to ins tant ly jump to its topic. (If you wish , you can incre[...]

  • Page 2

    hy bri d pr in ter TM-H5000/H 5000P Op erator ’s Ma nual MICR Option Included 4006 137 04[...]

  • Page 3

    Printe r Pa rts and Labe ls Labels CAUTION : Cau tion l abels for dra wer ki ck-ou t an d displ ay mo du l e conn ectors. ERROR PAPER OUT POWER FEED Paper roll co ntrol p anel Paper roll cove r POWER FORWARD ERROR RELEASE SLIP REVERSE RELEASE Sli p paper co ntrol p ane l Front cover On/Off sw itch Aut o-cut ter c over Ribbon ins tallation front c o[...]

  • Page 4

    i Quick Refe rence This Quick Referen ce will direct yo u to key areas of this Opera tor’s Manual. For a comple te listin g of topics, s ee the Contents. Printer Parts and Labels inside front cover Ordering Paper and Ribbons page viii Whe re to order pa per a nd ribbon s. Setting Up the Printer page 1-1 How t o set up th e printer . Installing an[...]

  • Page 5

    ii All rig h t s r e served . N o p art o f thi s p u b l icati o n may be re p r o d u ced , s t o r ed in a r e t r ieval s ystem, o r tra n smit t e d i n an y f o r m o r b y a n y me a ns , ele c tr o n i c , mec h ani c a l , p h o t o c o p y i n g , r e c o r d i n g , o r o t h e r w i se , w i t h o ut t he p r i o r w r i tt e n p e r m [...]

  • Page 6

    iii FCC CLASS A FCC Compliance Statement For Ame rican Us ers This equipment ha s been tested and found to comply with the li mit s for a Class A di git al device, pursuan t to Part 15 of the FCC Rules. These limits are designe d to provide reaso nable protec tion aga inst harmf ul interf erence when the equipment is operat ed in a c o mmercial env[...]

  • Page 7

    iv Pro duct Name : Pri nter Type N ame: M128 A Thes e print ers co nfor m to the fo llow ing D irec ti ves and Nor ms Dire ct ive 8 9/33 6/ EEC EN 5 50 22 (1 986 an d 19 94) C lass B EN 5 00 82-1 (199 2) IEC 80 1-2 ( 1991 ) IEC 80 1-3 ( 1984 ) IEC 80 1-4 ( 1991 ) Dire ct ive 9 0/38 4/ EEC EN45 50 1: (1 99 2) DECL ARAT I ON OF CONFORM ITY[...]

  • Page 8

    v EMI an d Safety Standa r d s Applie d The fol low ing stan dar ds are app lied only to the printer s th at are so labe led. (EMC is tes t ed using th e EPSO N PS-170 power s up ply) Euro pe : CE m a rkin g EN550 22 EN500 82-1 EN455 01 Safety Sta ndard : TÜV Nort h Ameri c a: EMI: F CC Cl as s A Safet y standard s : UL 1950- 2TH-D3 C-U L Jap an :[...]

  • Page 9

    vi About This Manual Setting Up an d Using ❏ Chapte r 1 contains information on u npacking the printer, setting it u p, sett ing the DI P s w itches, an d adjusting the paper n ear end sensor. ❏ Chapte r 2 contains inf orma ti o n on using the printer. ❏ Chapte r 3 con ta ins troublesh ooting i nfo rmation. Re f e rence ❏ Chapte r 4 contai [...]

  • Page 10

    I ntrod u ct i o n v ii Introd uction Features T h e T M -H 5 00 0 an d T M -H5 0 00 P a r e h igh - qua l i t y P O S p rin t e rs t ha t ca n p rin t on sli p a nd recei p t p a p e r ( p a p er r o ll ) . Th e p r inters have t h e f o l l o wing f eat u re s : Slip Section ❏ Wide sli p p a p e r c a p ability ( m a x i m u m c ha r acters p e[...]

  • Page 11

    viii Introducti on Opt ions and Acc essories ❏ Magnetic Ink Charac t e r Recog nit i on (MICR) reader (f acto ry installed option) ❏ Dir ect c onnectio n display modu les, DM-D102- 012 and DM-D2 03- 012 ❏ EPS ON po w e r supp ly un it , PS - 17 0 ❏ EPSO N ribbon c assette, ERC-3 1 (P) ❏ Fr ont ex t en sion table (WT-500 0) Or dering Paper[...]

  • Page 12

    Introducti on ix In Southeast Asia: N.A.K . Mf g (M alaysia) SDN BHD Lot 1 9-11, Bersat u Industria l Complexs, Jalan Satu, Kaw Per. Ch eras Jaya ,. Balak on g In dustrial Area, 43200 Ch er as. Se la n g o r D a ru l E h s a n, Ma la ys i a Te l: 03- 9047896, 9047900, 9047691 Fax : 03-90 47889 Othe r Q ualified Suppliers for Thermal Pape r The f o [...]

  • Page 13

    x In troduction Orig inal paper: F 380 Kanzaki Special ty Pap ers, Inc. Cummings Street Ware, M A 010 82 U.S.A. Te l: (413)967 -6204 Fax : (413) 734-5101 Ordering Ribbon Cassettes The TM-H5000/ H5000P uses a long- lasting ri bb on cassette i n the slip se c tio n. T o ord er ribbo n c ass ettes , co nta ct y our d ealer o r your loca l affilia te. [...]

  • Page 14

    xi Conten ts Qui ck Re fe renc e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Intr odu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Cha pter 1 Set t ing Up the Prin ter Un packi ng . . . . . . . . . . .[...]

  • Page 15

    xii Cha pter 4 Ref ere nce Info rma tio n Pri ntin g S peci ficati on s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Slip P aper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 1 Re ceip t Pa per . . . . . . . . . . . . . [...]

  • Page 16

    Setting Up the Prin ter 1-1 Cha p ter 1 Settin g U p t he P rinte r Un pac kin g Your print er box sh ould include t h ese it em s. If any items are damaged or missing, pleas e contact y our dealer f or assistance. See the n ote on pa ge 1-4 for info rmati on ab out t he he xago nal loc k scr ews. Note: When you lift the print er, be sure to hold t[...]

  • Page 17

    1-2 S etting Up the Printer Removing the protective material 1. Open the pri nte r by pu lling up o n the ta b o n the f ront co ver. 2. R emove the two dampers from the print er as shown bel ow . 3. Store the da m pers with the oth e r pa cki ng m ate ri als a n d use them wh en tr anspo rtin g yo ur pri nt er. Tab[...]

  • Page 18

    Setting Up the Prin ter 1-3 Con nectin g t h e Cables an d Groun ding the P rinter You can conn ect up to five cables to the printe r. Th ey al l con nect t o the c o nnec to r pan e l on th e bot to m of th e pri nte r , wh ich is s ho wn below: Note: There are caut ion labels besid e the drawer k ick-out conn ec t or an d the dis pla y module con[...]

  • Page 19

    1-4 S etting Up the Printer 2. Tig hte n the s cr ews on both s i des of t he ca ble con nec to r. Note: Your print er h as inch-ty pe hexagon al lock screws in stalled. If your interfa c e c able requires m illimet er- typ e screw s, replace t h e inch-typ e sc rew s with the enclosed mil limeter-type screws using a hex screwdriver ( 5 mm). 3. Att[...]

  • Page 20

    Setting Up the Prin ter 1-5 Connecting the Drawer WA RNI NG: Use a draw er that m atch es the p rinte r sp ec ificati on. Usin g an i mproper drawe r may damage th e drawer as w e ll as the pri nter. CAUTION : Do not connect a tel ephone line to the drawer kick- out conn ect or; oth erw ise th e prin ter a nd t he tel ephon e l i ne m ay be damag e[...]

  • Page 21

    1-6 S etting Up the Printer Anschließen der Lade WA RNU NG: Ein e für d en Dr uck er gee ignet e Lade verwen de n. Bei Verwe ndu ng e iner f alsche n La de ka nn diese od er de r Druck er b eschä digt w erde n. ACHTUNG: Kein Tel e fo nkabel an di e Sc hnapps teckerbu c h se ansc hließe n, d a sonst der Drucke r und die Telef onka bel bes ch ä [...]

  • Page 22

    Setting Up the Prin ter 1-7 Connecting the Display Module Plug t he c able c o nnec to r (prov ided wi th th e direc t con nect ion display module) s ec ur ely into the pri n ter ’s d isplay modul e connecto r unti l it clicks. CAUTION : Be sure not to connect this cable to the drawer kick- out connector, which is to the left of the power supply [...]

  • Page 23

    1-8 S etting Up the Printer 2. Conn ect th e gro und wire to th e prin ter us i ng the FG sc re w o n the bo t tom of the prin ter, as shown. Connecting the Power Supply Use t h e opt ional EPSON PS-1 70 or equivalent pow er s upply fo r your pri nter. WA RNING : Mak e sure t h at yo u use the EPS ON P S -170 power su pply or equ i v alent. U sing [...]

  • Page 24

    Setting Up the Prin ter 1-9 CAUTION S: Whe n conn ect i n g or di scon necting the p ower supp ly from the printer , m ake su re th at the pow er s u pp ly is n ot pl ugge d i n to an e le ctric al outlet . Othe r wis e you may damage the power supply o r the prin ter. If the powe r supply’ s rat ed volt age a nd you r ou t l et’s vo ltag e do [...]

  • Page 25

    1-1 0 Set ting Up t he Pr inter Installing or Repla c ing th e Paper Roll Note: Be sure to use paper rol ls that meet the specific ations. D o not use paper rolls tha t have the paper glued t o the core because the printer canno t detect the paper end correctly. 1. Make sure tha t the printe r is not rec eiving data; otherw ise, data may b e lost. [...]

  • Page 26

    Setting Up the Printer 1-11 4. Inser t th e p ape r ro ll a s s hown . 5. Be sure to not e the correc t dire ction that the p aper c omes off th e roll.[...]

  • Page 27

    1-1 2 Set ting Up t he Pr inter 6. P u l l out a small amount of p a per, as sh own. Then clos e the cov er. 7. Te ar off t he paper as sh own.[...]

  • Page 28

    Setting Up the Printer 1-13 Installing the Ribb on Cassette Use th e E PS ON ER C-31 (P) r ib bon cas set te for yo ur pri nter. Note the labe l insid e this se ction that ca n assi st you in replaci ng the ribbon. CAUTION : Never turn the ribbon knob in the opposite direction of the arrow marked on the cassette ; other w i se the ribbo n cassette [...]

  • Page 29

    1-1 4 Set ting Up t he Pr inter 4. I f you are r eplacing a used rib b on, g rasp the en d of the t ab and remove it from the printer. See t h e illustration in s tep 5 for the loca ti on o f the tab. 5. Turn the ribb on kn ob two or t hre e tim es in t he dir ectio n o f the arrow to ta ke up any s lack in th e ribbo n. 6. Inse r t the ri bbo n ca[...]

  • Page 30

    Setting Up the Printer 1-15 Using t he Powe r Switch Co ver WA RNING : If an acc i d ent o cc urs wh en the pow er sw itch c over is at tached, unplug the power supply cord from th e outlet i mm ediat ely. Co ntinued usag e may lead to fir e or shock. You can use th e e nclose d pow er s witc h cov er t o mak e s ure tha t the power sw i tch is not[...]

  • Page 31

    1-1 6 Set ting Up t he Pr inter 2. W hil e holdin g down the FEED bu tton, tu rn on the pri nter us ing the s wi tch o n the f ro nt of th e pri nte r to be gi n the se lf te st . Th e self test p rints th e pri nt er se tt ings and the n pri n ts t he follo wi ng, cuts the pa pe r, a nd pau ses. (The PA P ER OUT li g ht blinks.) Self test printing[...]

  • Page 32

    Setting Up the Printer 1-17 4. R em o ve the paper from th e printer and feed another shee t of slip pa per into th e printe r to print charac ters from the charac ter table . Conti nue to feed sl ip pap er into the pri nter un til t he self tes t prints t he following: * **comp let ed* ** The pr in ter is r eady to receiv e d a ta as soon as it c [...]

  • Page 33

    1-1 8 Set ting Up t he Pr inter[...]

  • Page 34

    Using t h e Prin ter 2-1 Chapter 2 Using t he Printe r Operating th e Control Pan els You can control th e bas i c paper feeding operations of the print er with the butto ns on t he con trol pa nels . Th e ind ic a tor light s help you m onito r the pri nte r’s stat us. Paper Roll Control Panel Bu tton The button c a n be d isabled b y the ESC c [...]

  • Page 35

    2-2 U sing the P rinter Bu ttons The pri n ter a nd these bu tton s will no t oper ate wh en the cove r is open. Also these butt ons can be di sabled with the ESC c 5 com ma nd. FORW ARD When the printer is in the slip mode (t h e SL IP light is on or blinking), press the FORW ARD b ut t on o nc e t o ad v an c e s l ip pa pe r on e li ne. Y ou c a[...]

  • Page 36

    Using t h e Prin ter 2-3 Slip pane l li g hts POWER The POWER light i s o n wh e n th e print er is on. ERRO R Thi s indi cates an error i n the slip sectio n of th e pri nter. Se e Chap ter 3 for informatio n on what to do when this li ght comes on. RELEA S E This ligh t indic ates t hat pla ten an d pape r feed r oller ar e r eleas ed so that s l[...]

  • Page 37

    2-4 U sing the P rinter 2. W h en the SLIP light bl i nks, ins ert th e sl ip pape r into the slip paper i n let usi n g the r ight ed ge o f the s lip pa per inle t a s a gu ide. ( F oll ow st eps ➀ an d ➁ in th e illustration.) Note: There is a label on the doc ument table to assist yo u how to insert slip paper. 3. Make sure yo u insert the [...]

  • Page 38

    Using t h e Prin ter 2-5 Usi ng t he MI CR Read er (Op tio n) If y ou r p rinter has th e factory instal led option al Magnetic Ink Chara cte r R e c ogni ti on (M I CR) re a der tha t ena bles th e prin ter to read and process MI CR characte rs on p ersonal ch ecks, r ead this sec tio n. Reading MICR characters on personal checks To use the MICR f[...]

  • Page 39

    2-6 U sing the P rinter 2. Turn the c heck o ver so th at it is face do w n with t h e MICR char acter s on t he righ t-hand side . The M ICR char acters must be nex t to the ri ght edg e of th e pape r inlet. 3. Inser t th e c hec k strai ght in to the pa per inle t, u sing the righ t edge of th e pape r i nlet as a guid e . 4. Inser t th e c hec [...]

  • Page 40

    Troubl esh o oting 3-1 Chapter 3 Troub leshooting Tr oub les hoo ting This c hap ter giv es soluti on s t o s ome p rinter problems you may hav e. General problems The lights o n the co ntrol panel do no t come o n. Make s ure t ha t th e powe r sup ply cabl es a re co rrectl y pl ugge d into the p rinter , the po we r un it, an d to the p ower o u[...]

  • Page 41

    3-2 T roublesho oting If th ere is no paper ja m and the printer h as been print ing for q uite a while, the prin t head may be overheated. If the pri nt head is overheated, th e p rint er w i ll resume printing when the head has cooled (usually withi n two or t hree minutes). If th e re is no p ape r ja m an d the pr int h e ad i s not o verhe ate[...]

  • Page 42

    Troubl esh o oting 3-3 Pa per ro ll prin ting is poor. Paper dust on the heati n g element of t he t hermal print head can lowe r the pri nt qual ity. Try clea ning the pr int hea d as d escribe d below: Cleaning the paper roll print head CAUTIONS: After pr inting, the print head can be very hot. Be careful no t to touch it. Also let it cool be f o[...]

  • Page 43

    3-4 T roublesho oting A li ne o f do ts is miss ing in the pri nto ut. The pr in t head may be d am aged. Stop printin g and contact y our dealer or a qualified ser v ice person. Paper handling problems Pa per i s jammed i nside the pr inter. CAUTIONS: Do not touch the prin t head because it can be very hot after p rin ti ng c o nti n uo u sly f or[...]

  • Page 44

    Troubl esh o oting 3-5 3. If pape r is caug ht i n the a uto matic c utte r i n the re ce ipt se ct ion and the paper roll cov er cannot be opened, open the cutter cover as shown b elow. 4. Then tu rn the knob un til you see i n the open ing, as s hown in the illu stration below. This return s the c ut ter blade to the norm al p o sitio n. Al so no[...]

  • Page 45

    3-6 T roublesho oting Auto cutter problems The auto cutt er is j ammed. If a f or eig n objec t s uch as a push pin or paper cl ip dr op s in t he auto cu tte r a nd c auses th e au to cutte r t o lock up, th e prin te r e nters a n error s tate a nd beg ins t he rec ov e ry o p e ra tion a u t oma ti call y. If th e proble m is not s erio us, the [...]

  • Page 46

    Troubl esh o oting 3-7 2. Fol l o win g the inst ructi ons o n the label , ro tate t he k nob u ntil t he appears in th e hole. 3. Cl ose the cutter c over. Cl ean ing the O p tion al MI CR M ech ani sm MICA cleaning method (Recommended) * Combi ne these 2 procedures, if you enc ounter fre q uen t MICR readi ng errors. The cleaning procedure During[...]

  • Page 47

    3-8 T roublesho oting 2) Tur n off th e po wer swi tc h. 3) O pen a front c ov er ( rid). 4) Turn on the power switch while turning on “JOURNAL / SLIP FEED bu tton . 5) Pus h “JOURNAL/SLIP FE ED” button 3 t imes. 6) Clos e a SLIP fro n t cover (r id). 7) Foll o wing me s sage w i ll be printe d on rec eipt pa pe r a nd “SL IP” LED fl ushe[...]

  • Page 48

    Troubl esh o oting 3-9 9) As a check paper , in sert a cleaning sheet into a printer, * Set y ellow non-stick side to be upside wh en cleanin g us i ng adh esi ve sh e e t. 10) Remove and do a s h eet af ter cleaning sheet disc harge. 11) T urn off the p owe r s witc h. C omma n d cod e seq uen ce 1) MICA cl ean ing command <FS c> was install[...]

  • Page 49

    3-1 0 T roubleshoo ting Hex adecimal Dump This featu r e allow s exper ienced users to see exactly w h at data i s com ing to th e prin ter. T his ca n be u se f ul in fin ding softwa re probl e ms. W hen yo u turn on the h ex d um p f un ctio n, t he prin ter prin t s all commands and other data in h exadecimal fo r mat along with a guide section [...]

  • Page 50

    R eference Informa tion 4-1 Chapter 4 Reference In f o rmation Printing Spe c ifications Slip Paper Pri nti n g me tho d: Seri a l impact d ot m atrix Head wir e co nfigurat ion: 9- pin vertical line, 0.353 m m (1/72-in c h) wire pi tc h Head wir e diameter : 0.2 9 m m (.01") Pr inting di rec tion: Bi d i re c t io n al, m in im u m di sta n c[...]

  • Page 51

    4-2 Ref erence Informa tion Receipt Paper Note: Printing sp eed may be slower, dep ending on the da t a transm ission speed and t h e c ombina tion of control c ommands. Pri nti n g me tho d: Thermal line printing Dot d ensity: 18 0 dpi × 180 d p i [the nu m ber of dots per 25 .4 mm (1”) ] Pr inting di rec tion: Unid irectio nal with fric ti o n[...]

  • Page 52

    R eference Informa tion 4-3 * CPL = Ch a racters Per L ine * Spac e be tween chara cte rs is not inc luded * Ch aracte rs can be sc aled up to 6 4 tim es as la rge a s the standar d size s. Paper feeding s peed: Approxim at ely 70 mm/second (ap p rox im ately 2.76”/secon d) cont in uou s pr in ti ng Line s pacing ( defau lt): 4.2 3 m m (1/6”) P[...]

  • Page 53

    4-4 Ref erence Informa tion Ribbon Specific a t ions M ICR Re ader (Opt ion) The MICR r eader is a fac tory- in s talled opt ion. Type: Exclu siv e cass e tte ribb on Rib bon c asse tte spec ificat ions: Par t number: E R C- 31 (P), ER C-31(B) Col or: (P) P urple, (B) Black Ribbon life: (P) 7,000,0 00 c haracter s (B) 4 ,500,000 charact ers (whe n [...]

  • Page 54

    R eference Informa tion 4-5 Pap er Sp ecific ation s Paper feed me thod: Fric t i on feed Paper feed pi tch: Default 4.23 mm (1/6”) Paper feed speed: Slip: Approximately 60.3 msec/line (4. 23 mm (1/6”) feeding) Approxim at el y 86.4 m m/second (3. 4 inches/s econd) (continu ou s feed in g) Paper roll: Approxim at el y 7 0 m m/second (2.76 inche[...]

  • Page 55

    4-6 Ref erence Informa tion Slip paper Paper type: No rm al paper Ca rb on c op y pa per Pr e s s u r e s e n sit iv e p ap er To tal thic kne s s: 0. 09 to 0.36 mm (.0035 t o .01 41”) See “ Co py ca pab ility an d pape r thickn ess” on th e nex t pa ge for mo r e info rm atio n. Size (W × L) : 70 mm × 70 mm to 210 mm × 29 7 mm (A4) (2. 76[...]

  • Page 56

    R eference Informa tion 4-7 Note: When usin g m ulti-ply p a per that consists o f an original and three or four copies, be sure t o print with a 9 × 9 f o n t. If a 7 × 9 font is used, some chara c t ers on some of the copies ma y not be reada ble. Cop y c apabil ity and pa per thic kness : Normal p aper (single-p ly): 0. 09 to 0.2 mm (. 0035 to[...]

  • Page 57

    4-8 Ref erence Informa tion Notes on s lip paper ❏ The sl ip pap er mu st be flat, wi th out c urls or wrin kl es, especially at the top edges. Otherwise, the paper may rub again st th e r ibbon and b ecome dirty . ❏ There must be no glue on th e bottom ed ge. Choose slip pap er carefully s in ce paper feeding and insertion ar e affected by glu[...]

  • Page 58

    R eference Informa tion 4-9 ❏ Sinc e the TOF sensor uses a reflecti ve phot o s ensor and it detects from th e ba ck of slip paper , do not use paper th a t has hol e s o r da rk po rti ons wi th low refle cti on (les s tha n 4 0% ref lec tion) a t the s ens o r positi o n. ❏ Use th inne r pa pe r (N30 o r equi val e nt) betw een t he to p and [...]

  • Page 59

    4-1 0 Ref erence Informa tion El ectr i cal Ch arac te ris tic s Reliability Suppl y v o ltag e: + 24 VD C ± 10% (opt ional power sup p l y: EPSON PS-1 70) Ripple vol tag e: 300mVpp or les s (only when the print e r is used with the MICR read er). Current co nsumpti on: (at 24V, ex cept for d rawe r ki ck-o ut dr ivin g) Operating: Slip Mean: appr[...]

  • Page 60

    R eference Informa tion 4-11 MICR reader me chani sm ( onl y whe n th e prin ter is use d with the MICR reader ): 240,00 0 passes The MICR reader is defi ned to h ave reached the end of it s life when it r ea c hes th e b e gi nn ing of t he Wearout Per iod. MTBF: 180, 000 hours Failur e is defined as Rand om Fail ure occ urr ing at th e time o f t[...]

  • Page 61

    4-1 2 Ref erence Informa tion Environmenta l Conditions Temperatu re: Operati n g: 5° t o 45°C (41° to 113° F) Storag e: -10° t o 50° C ( 14° to 122° F) (excep t for p aper) Hum idity: Operating: 10 to 9 0% RH Storag e: 10 to 90% RH (excep t for paper)[...]

  • Page 62

    Command s 5-1 Chapter 5 Commands Command Notation [Nam e] The name of the comm and. [Forma t] The code s equence. ASCII indi c ates th e ASCII equiv alent s. Hex ind icat es the hexadeci ma l equ iva lents. De cim al indicate s the deci m a l equivalents . [ ]k ind icates the con tents o f the [ ] s hould be repeated k times. [Range] Gives the allo[...]

  • Page 63

    5-2 Co mmand s [Forma t] ASCII FF Hex 0C De cimal 12 [Descripti on] ➀ Prints the data in the print buf f er and ejects the sli p paper (when the slip paper is selected a s the print sh eet). ➁ In page mode, prints the data in the pr int buf fer collecti vely and r etur ns to standar d mode. CR [N am e] Prin t and ca rri age re turn [Forma t] AS[...]

  • Page 64

    Command s 5-3 [Descripti on] T ransm its the sel ected printe r status specif ied by n in re al time, according to the following parameters: n = 1 : T ra nsm it printer status n = 2 : T ransmit of f -line status n = 3 : T ransmit error status n = 4 : T ransmit paper rol l sensor status n = 5 : T ra nsm it slip paper sta t us DLE ENQ n [Name] Real-t[...]

  • Page 65

    5-4 Co mmand s [Descripti on] S ets the c haracter spa cing for the rig ht side of the c haracter to [n × hori zontal or v ertical m otion units]. ESC ! n [Name ] Sele ct print mode(s) [Forma t] ASCII ESC ! n Hex 1B 21 n De cimal 27 3 3 n [Rang e] 0 ≤ n ≤ 255 [Descripti on] Selects print m ode(s ) using n as follo ws : • Determine th e value[...]

  • Page 66

    Command s 5-5 [Rang e] 0 ≤ n L ≤ 25 5 0 ≤ n H ≤ 255 [Descripti on] Sets the pri nt starting position fr om the beginning of the li ne. • The d istance from t he beginning of the l ine to th e print position is [( n L + n H × 256) × (ver tica l o r h ori zon ta l m oti o n unit) ] in ch es . ESC % n [Name] Select / c anc el user - d efi [...]

  • Page 67

    5-6 Co mmand s • y specifies the number of bytes in the vertica l direction. • c1 spe cifies th e beginning character c ode for the de finition, and c2 spe cifies the final code . • x speci fies the nu mber of dots in th e horizonta l dir ection. • d is the dot data for the characters. The dot pattern is in the horizont al directi on from t[...]

  • Page 68

    Command s 5-7 (For slip pa per) •T h e n L and n H in di cate th e number of dots of the bit imag e in the horizonta l dir ecti o n. The number of dots is calculated by n L + n H × 256 . • If the bit-image data input exceeds the number of d ots to be prin ted o n a line, the excess d a ta i s ignor ed . • d i n dicates t he bit-im a ge data [...]

  • Page 69

    5-8 Co mmand s [Forma t] ASCII ESC 3 n Hex 1B 33 n De cimal 27 51 n [Rang e] 0 ≤ n ≤ 25 5 [Description] Sets t he line spa cing to [ n × ver tica l or h ori zo ntal motion unit] inches. ESC < [Nam e] Ret urn hom e [Forma t] ASCII ESC < Hex 1B 3C De cimal 27 60 [Description] Move s the print head to the standby position. ESC = n [Name] Se[...]

  • Page 70

    Command s 5-9 [Forma t] ASCII ESC @ Hex 1B 40 De cimal 27 64 [Desc ri ptio n ] Cle a rs the data in the prin t buffer a n d r es e ts the print er mode to the mode that w a s in ef f ect when the power was turned on. ESC C n [Name] Set cut sheet eject length [Forma t] ASCII ESC C n Hex 1B 43 n De cimal 27 67 n [Rang e] 0 ≤ n ≤ 25 5 [Description[...]

  • Page 71

    5-1 0 Co mmands De cimal 27 70 n [Rang e] 0 ≤ n ≤ 255 [Desc riptio n ] S ets o r cancel s the slip paper rever s e eject • When the LSB is 0, cancels the slip paper revers e eject a n d sets the slip paper forward eject. • When the LSB is 1, sets th e slip paper re ver se eject. ESC G n [Name ] T urn do uble-stri ke mod e on/off [Forma t] A[...]

  • Page 72

    Command s 5-11 ESC R n [N ame] Select a n in te r na tional char acter set [Forma t] ASCII ESC R n Hex 1B 52 n De cimal 27 82 n [Rang e] 0 ≤ n ≤ 10 [Desc r i ptio n] Select s an inter na t io na l ch aracter set n from the fo llow ing table: ESC S [Nam e] Sel ec t standa rd mode [Forma t] ASCII ESC S Hex 1B 53 De cimal 27 83 [Descr i ption] Swi[...]

  • Page 73

    5-1 2 Co mmands [Desc ri ptio n ] Selects the print direc tion and starting position in page mode. n specifies th e print d i rection and st arting posi t i on as fol lows: ESC U n [Na m e] T urn un id ire ct ion al p r in tin g m od e o n/ off [Forma t] ASCII ESC U n Hex 1B 55 n De cimal 27 85 n [Rang e] 0 ≤ n ≤ 255 [Descripti on] T urns unidi[...]

  • Page 74

    Command s 5-13 [Descripti on] • Th e horizon tal startin g position, ve rtical s t arting posi tion, pri nting area width, an d prin ting are a height are def ined as x 0, y0, dX, dY , r espec tivel y . Each setting for the pri n ting area is c a lc ulated as follows: x0 = [ ( x L + x H ( 256) × (horizontal m otion unit)] y0 = [( y L + y H ( 25 [...]

  • Page 75

    5-1 4 Co mmands [Desc riptio n ] Selects the type of paper for printin g, using n as follows: ESC c 1 n [Name ] Selec t paper type(s) for comman d settings [Forma t] ASCII ESC c 1 n Hex 1B 63 31 n D e c i m a l 2 79 94 9 n [Rang e] 1 ≤ n ≤ 4 [Description] Sele cts paper type( s) for use w ith vari ous command settings. ESC c 3 n [Name] Sel ect [...]

  • Page 76

    Command s 5-15 • Eac h bit of n is used as f o llo ws: ESC c 4 n [Name] Sel ect paper se nsor(s) t o stop pr i nting [Forma t] ASCII ESC c 4 n Hex 1B 63 34 n D e c i m a l 2 79 95 2 n [Rang e] 0 ≤ n ≤ 25 5 [Description] Sele cts the paper sensor(s) use d to s t op printing when a paper -end is dete cted , us ing n as fol l ows: Bit Off /On He[...]

  • Page 77

    5-1 6 Co mmands ESC c 5 n [Na m e ] Ena b le / d is ab le p an e l bu t t o n s [Forma t] ASCII ESC c 5 n Hex 1B 63 35 n D e c i m a l 2 79 95 3 n [Rang e] 0 ≤ n ≤ 25 5 [Descrip tion] Enables or d isables the panel buttons. • When the LSB is 0, the panel buttons are en abled . • When the LSB is 1, the panel buttons are d isabled . ESC d n [[...]

  • Page 78

    Command s 5-17 • t1 sets the sli p paper wait time to [ t1 × 1] mi n u t e s. • t2 sets the time from inserti on of the slip paper to the start of printin g to [ t2 × 0.1] seconds . ESC p m t1 t2 [Name ] Gener ate pu l se [Forma t] ASCII ESC p mt1 t2 Hex 1B 70 mt1 t2 De cimal 27 1 12 mt1 t2 [Rang e] m = 0, 1 , 48 , 49 0 ≤ t1 ≤ 25 5, 0 ≤[...]

  • Page 79

    5-1 8 Co mmands ESC { n [Name ] T urns upside-dow n printing mod e on/off [Forma t] ASCII ESC { n Hex 1B 7B n De cimal 27 123 n [Rang e] 0 ≤ n ≤ 25 5 [Descripti on] T urn s upside-dow n printin g mode on or of f. • When the LSB is 0, upside-do wn printi ng mode is tur ned off. • When the LSB is 1, upside-do wn printi ng mode is tur ned on. [...]

  • Page 80

    Command s 5-19 GS $ n L n H [Name ] Set absolu te vertical print position in page mode [Forma t] ASCII GS $ n L n H Hex 1D 24 n L n H De cimal 29 36 n L n H [Rang e] 0 ≤ n L ≤ 25 5, 0 ≤ n H ≤ 255 [Description] • Sets th e absolute vertical pr int starting po sition for buffer chara cter data in page mod e . • This comman d sets t he abs[...]

  • Page 81

    5-2 0 Co mmands • The number of dots in th e ver t ic al direc tion is y × 8. •I f x × y is out of th e speci fied range, this comm an d is ig n or ed . •T h e d indicates bit-i mage data. Data ( d ) specifies a bit print ed to 1 and not printed to 0. • After a d o w n l o a ded b i t-image is d e fi ned , i t is avai lable unti l ESC @ o[...]

  • Page 82

    Command s 5-21 • When th e LSB is 0, whit e/black re verse mode is tur ned of f. • When th e LSB is 1, whit e/black re verse mode is tur ned on. GS H n [Name] Select printing positi o n of HRI cha racter s [Forma t] ASCII GS H n Hex 1D 48 n De cimal 29 72 n [Rang e] 0 ≤ n ≤ 3, 48 ≤ n ≤ 51 [Descripti on] Selects the pr inting position of[...]

  • Page 83

    5-2 2 Co mmands GS L n L n H [Name ] Set l eft margin [Forma t] ASCII GS L n L n H Hex 1D 4C n L n H De cimal 29 76 n L n H [Rang e] 0 ≤ n L ≤ 255 0 ≤ n H ≤ 255 [Descr i ption] Sets th e left ma rgin using n L an d n H in stan da r d mo de . • The le ft mar gin is set to [( n L + n H × 25 6) × ho rizon tal mo tion unit)] inch es from t [...]

  • Page 84

    Command s 5-23 [Descrip tion ] Selects a mode for cuttin g paper and executes paper cutting. The value of m select s the mo de as fo llows: GS W n L n H [N am e] Se t p ri nting ar ea wid th [Forma t] ASCII GS W n L n H Hex 1D 57 n L n H De cimal 29 87 n L n H [Rang e] 0 ≤ n L ≤ 25 5 0 ≤ n H ≤ 255 [Descriptio n ] Sets the printin g area w i[...]

  • Page 85

    5-2 4 Co mmands • m specifies macro executing mode. • Wh en m = 0: The macro executes r t im es continuously with interval sp ec ified by t . • Wh en m = 1: After wa it ing for the period sp ecifi ed by t , t he P APE R OUT an d SL I P LED indicat ors bl ink an d the printer wai ts for the FEED, FOR W ARD or REVERSE b utton t o be pr essed. A[...]

  • Page 86

    Command s 5-25 • When th e LSB is 0, smo o t h ing mode is tu r n ed of f. • When th e LSB is 1, smo o t h ing mode is tu r n ed on. GS f n [Name ] Sele ct font for Human Readable I nterpretation ( HRI) chara cters [Forma t] ASCII GS f n Hex 1D 66 n De cimal 29 102 n [Rang e] n = 0, 1, 48, 4 9 [Desc riptio n ] S elects a font fo r the HRI chara[...]

  • Page 87

    5-2 6 Co mmands m selec t s a bar c ode sy stem as f ollows: [Descripti on for ➀ ] • d ind icates the char acter co de to be pri nted and k in dic at es th e num ber o f charac ters t o be pr inte d. [Descripti on for ➁ ] • n indicat es the number of b a r code data, and the p rin ter pro cesses n byte s fro m the next cha ract er da ta as [...]

  • Page 88

    Command s 5-27 [Forma t] ASCII GS r n Hex 1D 72 n De cimal 29 1 14 n [Rang e] 1 ≤ n ≤ 3, 49 ≤ n ≤ 51 [Descrip tion ] T ra ns mit s the status specified by n as follows: GS w n [Nam e] Set bar code wi dth [Forma t] ASCII GS w n Hex 1D 77 n De cimal 29 1 19 n [Rang e] 2 ≤ n ≤ 6 [Descr i ption] Set th e horizon tal siz e of the ba r code .[...]

  • Page 89

    5-2 8 Co mmands MICR Control Commands (only for printers with MICR) DLE EOT B S n [Name ] Rea l-time MICR status tran smissi on [Fo rmat] A SCII DLE EOT BS n H e x 1 00 40 8 n De cimal 16 4 8 n [Rang e] n = 1 [Descrip tion ] T ra ns mit s the selected MICR status specified by n in real tim e as f o l lo ws: FS a 0 n [N am e] Read check pap e r [For[...]

  • Page 90

    Command s 5-29 FS a 1 [Name] Load c h eck paper to print s t arting position [Forma t] ASCII FS a 1 Hex 1C 61 31 D e c i m a l 2 89 74 9 [Description] Loa ds check paper to the pri nt starting posit ion FS a 2 [Name] Eject check paper [Forma t] ASCII FS a 2 Hex 1C 61 32 D e c i m a l 2 89 75 0 [Description] Ejects check paper FS b [Name ] Req uest [...]

  • Page 91

    5-3 0 Co mmands[...]

  • Page 92

    Dip Sw i t ch and Pa per Near End Sett ings A-1 Append ix A Di p Switch and Pap er Near End Set t in gs Alth ough the f ac tor y settings are b est for almost al l uses, if y ou have sp ecial r equirement s, you ca n change the D IP swit ch or pa per nea r e nd s etting s. Setting th e DIP Sw itches DIP switch functions Yo ur p ri nte r ha s tw o s[...]

  • Page 93

    A-2 D ip Switch a nd Paper Ne ar End Setting s Prin t D en sity Se lec tio n Transm ission Spee d Transmission Spe ed (BPS)-bits per second 1-7 1-8 2400 ON O N 4800 OF F O N 9600 ON O FF 1920 0 OF F O F F Se t 2 SW Function ON OFF 2-1 Han dsh ak ing (B US Y con dition) Rece ive bu ffer fu ll Off line or re ceive buffer full 2-2 Cu stomer dis play ([...]

  • Page 94

    Dip Sw i t ch and Pa per Near End Sett ings A-3 No tes : • When pin 6 of t he inter face connec tor is used for the rese t sign al, the print er is reset at MA RK o n the RS-23 2 leve l. • Whe n pin 25 of the i nterfa ce co nnec tor i s used for th e res et si gnal, t he p rinte r is re set at SPACE on the RS-23 2 le v el or at HIGH on the T TL[...]

  • Page 95

    A-4 D ip Switch a nd Paper Ne ar End Setting s Paralle l interfa ce spe cification Se t 1 Se t 2 SW Func tio n ON OFF 1-1 Auto lin e feed Alwa ys enable d Alwa ys disab led 1-2 Rece ive buff er capac ity 45 byte s 4K byt es 1-3 ~ 1-8 Un defined — — SW Func tio n ON OFF 2-1 Han dshaking (BUS Y conditio n) •R ece ive bu ffer fu ll •Readi ng d[...]

  • Page 96

    Dip Sw i t ch and Pa per Near End Sett ings A-5 Prin t D en sity Se lec tio n No tes : • When pin 6 of t he inter face connec tor is used for the rese t sign al, the print er is reset at MA RK o n the RS-23 2 leve l. • Whe n pin 25 of the i nterfa ce co nnec tor i s used for th e res et si gnal, t he p rinte r is re set at SPACE on the RS-23 2 [...]

  • Page 97

    A-6 D ip Switch a nd Paper Ne ar End Setting s Changing the DIP switch settings If you n eed to ch ange s etting s, follo w the steps below to make yo ur chan ges: CAUTION: Turn off the p rinte r while re mo ving the DIP sw itch c over t o preve nt an elect ric sho rt, whic h can damag e the p rint er. 1. Make s ure t he pri nter i s turn e d off. [...]

  • Page 98

    Dip Sw i t ch and Pa per Near End Sett ings A-7 Ad j u stin g the Pape r Ne ar End Sen sor The paper nea r end sensor det ects when pa per is almost go ne by measuring the diameter of the paper roll. The senso r has two sett ings . Because of variations in paper roll c ores, it is not possible f or the sen sor to m easu re exac tly th e len gth of [...]

  • Page 99

    A-8 D ip Switch a nd Paper Ne ar End Setting s 4. Replace the paper r oll.[...]

  • Page 100

    E P SON S ales S ubsidi a ries B-1 Appe ndix B EPS ON Sales S ubsidia ries E P S ON AM E RI C A IN C . / OE M D I V . 2 077 0 M a d r o n a A ve. T o r r ance , CA 9 055 9 -2 8 42 U .S. A . T e l : 1- 3 10 - 787 - 6300 F a x : 1 - 310 - 782 - 53 5 0 E P S O N E U R O P E B . V . P r o f . J . H. B a v i n c k l aa n 5 1 18 3 A T A m s t elvee n T h[...]

  • Page 101

    B-2 EPSON Sales Subsid iaries EPSON HONG KONG L IMITED 25/ F ., Harb o r Centr e, 25, Harbor Road, W ancha i, H ong Ko ng T el : 85 2-2-585- 4663 Fax : 852-2- 827-434 6 EPS ON T AI W AN TECHNOLOG Y 10f, N o. 287 , Nank ing E . Road, Sec. 3 & TRA DIN G L TD. T a ipei , T a iwan R. O .C. T el : 88 6-(0)2-7 17-7360 Fax : 886-(0 )2-718-9 366 SEI KO[...]