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Epson TM-C3400 manual

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Table of contents for the manual

  • Page 1

    User’s Manual   M00053900[...]

  • Page 2

    All rights reserved. No part of this publication ma y be re produced, stored in a retrieval system, or transmitted in any form or by any me ans, electronic, mechanical, photoc opying, recording, or otherwise, without the prior written permission of Seiko Epson Corp oration. No patent liabilit y is assumed with respect to the use of the information [...]

  • Page 3

    TM-C3400 User’s Manual 1 Standards and Approvals The following standards are applied only to the printer s that are so labeled . (EM C is tested using the Epson power supplies.) North America : FCC/I CES-003 Clas s B FCC Compliance Statement For American Users This equipment has been tested and found to comply wi th the limits for a Class B digit[...]

  • Page 4

    2 TM-C3400 User’s Manual Safety Precautions This section presents important info rmation intended to ensure safe and effective use of t his product. Please read this sect ion carefully and store it in an accessible location . WARNING: Shut down your equipment immediatel y if it produces smoke, a strange odor, or unusual noise. Continued use may l[...]

  • Page 5

    TM-C3400 User’s Manual 3 Caution Label The caution label on the product indicates the following precaution. CAUTION: Take care not to injure your fingers on the fixed blade of the autocutter. Restriction of Use When this product is used for appl ications requiring high reliability/ safety, such as transportation device s related to aviation, rail[...]

  • Page 6

    4 TM-C3400 User’s Manual Part Names Release lever Paper ejection guide Paper ejection guide lock Roll paper cover Power switch Ink cartridge cover Paper ejection tray Power LED Error LED Ink LED Paper L ED Cut button Feed button Paper ejection table Power switch cover Fanfold paper cover Paper feed guide Fanfold paper guide[...]

  • Page 7

    TM-C3400 User’s Manual 5 Power switch Turns on/off the printer. Power switch cover Installing the power switch co ver onto the power switch prevents inadvertent changing of the power switch. WARNING: If an accident occurs with the po wer switch cover attached, unplug the AC cable immediately. Co ntinued used may cause fire. Power LED Lights when [...]

  • Page 8

    6 TM-C3400 User’s Manual Setup Follow in order the steps below to set up the printer. CAUTION: When you use fanfold paper (for rear feed printin g), first set up the printer using the INCLUDE D roll pape r. After you have completed ink charging ( “Installing/Replacing the Ink Cartridge” on page 22 ), replace it with fanfold paper. 1. Installi[...]

  • Page 9

    TM-C3400 User’s Manual 7 Installing the Printer CAUTION: Install the printer horizontally on a flat, stable, and vibration-free surface. Otherwise, the roll pa pe r cover may not operate correctly, and you r fingers may be caught. Do not tilt the printer with the roll paper cover open. The roll paper cover may close unexpectedly, and your fingers[...]

  • Page 10

    8 TM-C3400 User’s Manual Connecting to the Computer For USB Interface Model CAUTION: Do not turn on the printer befo re installing the printer driver. Connect the printer to the computer via the USB cable as shown below. For Ethernet Interface Model Connect the printer to the computer via the Ethernet cable (CAT5e-compliant shielded cable) as sho[...]

  • Page 11

    TM-C3400 User’s Manual 9 Installing Easy Setup Utility and Printer Driver Follow the steps below to install Easy Setup Utility and the printer driver. CAUTION: Be sure to confirm the operating environmen t ( page 28 ) before installing. You are required to login as a user with administrative rights. Installing Easy Setup Utility 1. Load the TM-C3[...]

  • Page 12

    10 TM-C3400 User’s Manual 3. Click [ Install Driver ], and then click [ Local ] . 4. Complete the installation by follow ing the instructions disp layed.  If the screen confirming the connection to the computer is displayed during the ins tallation, turn on the printe r. For Ethernet Interface Model 1. Turn on the printe r. 2. Click the TM-C34[...]

  • Page 13

    TM-C3400 User’s Manual 11 Printer Settings Perform printer s ettings with D IP switches, a nd then with Set up Wizard in TM-C3400 Easy Setup Utility. Settings with DIP Switches CAUTION: DIP switch settings are enabled only when the power is turned on or the printer is reset via the interface. If the settings are changed after that, the functions [...]

  • Page 14

    12 TM-C3400 User’s Manual Settings with Setup Wizard 1. Turn on the printe r. 2. Click the TM-C3400 Easy Setup icon on your desktop. Easy Setup Utility starts. 3. Click [ Setup Wizard ]. Complete the printer settings by following the instru ctions displayed.[...]

  • Page 15

    TM-C3400 User’s Manual 13 Installing/Replacing Paper CAUTION: Do not tilt the printer with the roll paper cover open. The roll paper cover may close unexpectedly, and your fingers may be cau ght. CAUTION: When you use fanfold paper (for rear feed printin g), first set up the printer using the INCLUDE D roll pape r. After you have completed ink ch[...]

  • Page 16

    14 TM-C3400 User’s Manual When Installing Roll Paper ❏ When you insta ll the roll pape r for the first time (when you install the ink cartridg e for th e first time):  Perform ➂ and ➃ . ❏ When you have used up the ro ll paper (when you install same type of roll paper):  Perform ➀ and ➃ . ❏ When you change the paper type:  P[...]

  • Page 17

    TM-C3400 User’s Manual 15 ➁ Removing the paper feed guide CAUTION: The paper feed guide should be atta ched to the printer only when y ou use fanfold paper. Be sure to remove the paper feed guide wh en you use roll paper. 1. Pull the release lever to open the roll paper cover. 2. If the paper feed guide is attached into the grooves ins ide of t[...]

  • Page 18

    16 TM-C3400 User’s Manual 3. Push the roll paper guide on the left in the direction of the arrow, and load the roll paper with the printable side up completely inside the printer. 4. Lock the roll paper guide. 5. Unlock the paper ejection guide, usi ng the tip of a tool, such as a pen. 6. Slide the paper ejection guide to align it with the roll p[...]

  • Page 19

    TM-C3400 User’s Manual 17 ➃ Loading the paper and turning on the printer 1. Pull the release lever to open the roll paper cover. 2. Load the rol l paper with the printable side up co mpletely insi de the printer. 3. While aligning th e roll paper with the paper ejection guide, clo se the roll paper cover. 4. Turn on the prin ter, and then the p[...]

  • Page 20

    18 TM-C3400 User’s Manual When Installing Fanfold Paper ❏ When you have used up the fanfo ld paper (when you install same type of fanfold paper):  Perform ➀ and ➃ . ❏ When you change the paper type:  Perform ➀  ➃ . ➀ Removing fanfold paper 1. Remove the paper left on the paper ejection table. 2. When you change the paper ty[...]

  • Page 21

    TM-C3400 User’s Manual 19 ➁ Attaching the paper feed guide CAUTION: Be sure to attach the paper feed guide when you use fanfold paper. 1. Open the fanfold paper cover and take out the paper feed guide. 2. Pull the release lever to open the roll paper cover. 3. Insert the paper feed guide into the grooves inside of the roll paper cover to attach[...]

  • Page 22

    20 TM-C3400 User’s Manual 2. Slide the paper ejection guid e as wide as possible, and lock it. When you install fanfold paper for the first time, or when the paper width needs to be changed, continue to ste ps 3 and 4. 3. Open the fanfold pape r cover and unlock the fanfold paper guide. 4. Slide the fanfold paper guide to align it with the fanfol[...]

  • Page 23

    TM-C3400 User’s Manual 21 ➃ Turning on the printer and loading the paper 1. Turn on the printe r. 2. When the Power LED stays on after flashing, insert the paper wit h the printable side up until it is autom atically drawn in (approximately 100 mm), and then the paper is fed automatically. 3. Place the paper straight at least 40 mm from the pri[...]

  • Page 24

    22 TM-C3400 User’s Manual Installing/Replacing the Ink Cartridge CAUTION: When the ink cartridge is installed for the first time: ❏ Be sure to install the roll paper before installing the ink cartridge. For details on how to inst all the roll paper, see “Installing/Replacing Paper” on p age 13 . ❏ When you install contin uous paper, about[...]

  • Page 25

    TM-C3400 User’s Manual 23 Note: When the ink cartridge is installed for the first time, the printer uses ink to prepare for printing (ink charging). Cartridge yields vary based on such fa ctors as type of item printed, print settings, paper type, frequenc y of use, and temperature. To insure print quality, some ink remains in the cartridge after [...]

  • Page 26

    24 TM-C3400 User’s Manual Attaching/Adjusting the Paper Ejection Tray When you attach the paper ejection tray, you c an temporarily store the printed paper in the tray. CAUTION: Paper may not stay in the paper ejection tray, depending on the paper curl and length. 1. Attach the paper ejection tray to the hooks under the paper ejection table. 2. P[...]

  • Page 27

    TM-C3400 User’s Manual 25 Displaying the Printer Driver Follow the steps below to display the printer driver. For details on how to use the printer driver, see the printer driver help. 1. Open [ Pr inters and Faxes ] (or [ Printer s ]). 2. Right-click on [ EPSON TM-C3400 ] and click [ Printing Preferences ] to display the printer driver. Cleaning[...]

  • Page 28

    26 TM-C3400 User’s Manual Head Cleaning This printer has an automatic nozzle check function, and automatically performs head cleaning under normal conditions. Howe ver, depending on the pri nter settings, the printout may be faint or incorrect colors may be printed, du e to a clogged print head. If this happens, perform head cleaning by using the[...]

  • Page 29

    TM-C3400 User’s Manual 27 Specification Printing method Serial in k jet, dot matr ix Three-color p rinting Paper feed Forward and reverse friction feed Autocutt er Cutting method By separated-blad e scissors Cutting ty pe Full cu t (cuts paper c ompletely ) Minimu m cut length 15 mm {0.59”} Print density 360 dpi  180 dpi, 360 dp i  360 dp[...]

  • Page 30

    28 TM-C3400 User’s Manual dpi: dots per 25.4 mm (dots per inch) Operating Environment Note: Microsoft .NET Framework 3.5 SP1 is required t o use Easy Setup Utility. Temperature and humidity Printing 10 to 35°C {50 to 95 °F} 20 to 80% RH (No condensatio n) Storage When packed : -20 to 60°C {- 4 to 140°F},  5 to 85%RH (No condensation, ink n[...]