Epson SureColor F7170 manual

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Table of contents for the manual

  • Page 1

    Epson ® SureColor ® F7170 User’s Guide[...]

  • Page 2

    Copyrights and Trademarks 2 Copyrights and Trademarks All rights reserved. No part of this publication may be reproduced, st ored in a retrieval system, or transmit ted in any form or by any mean s, electronic, mechan ical, photocopyi ng, record ing, or otherwise, with out the prior wr itten permission of Sei ko Epson Corpor ation. The inf ormation[...]

  • Page 3

    Contents 3 Contents Chapter 1 Introduction Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When choosing a location for this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When setting up this product . . . . . . . . . . . . . . . [...]

  • Page 4

    Contents 4 Before Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Saving Optimal Settings for the Current Media (Print Media Settings) . . . . . . . . . . . . . . . . . 64 Parameters Stored in Media Setting Banks . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Contents 5 Chapter 5 Problem Solver When a Message Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 When a Maintenance Call/Service Call Occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Introduction 6 Chapter 1 Introduction Important Safety Instructions Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer. When choosing a location for this product ❏ Place this product on a flat, stable surface t hat is larger than th is product. This product will not [...]

  • Page 7

    Introduction 7 ❏ If you use an extension cord with this produc t, make sure the total ampere rating of the devices plugged into th e extension cord does not exc eed the cord’s ampere rating. Also, make sure the total ampere ra ting of all devices plugged into the wall outlet does not exceed the wall out let’s ampere rating. ❏ If damage occu[...]

  • Page 8

    Introduction 8 ❏ If fluid enters your eyes, ri nse immediately with water. Failure to observe this precaution could result in bloods hot eyes or mild inflammation. ❏ If fluid enters your mouth, c onsult a physician immediately. ❏ If fluid is swallowed, do not force the pe rson to vomit, and c onsult with a physician immediately. If the person[...]

  • Page 9

    Introduction 9 Printer Parts Your product may look different fr om the illustrations in this guide, but the instructions are the same. Front 1 Maintenance cover (left) Open this cover to clean the area around the print head . It is normally clos ed wh en the printer is in use. See “Cleaning Around the Print Head” on page 91. 2 After heater The [...]

  • Page 10

    Introductio n 10 5 Roll core holder Place an empty roll core for media take-u p on these holders. There are two holders: one on the left and one on the right. See“Media Loading and Take-Up” on page 48. 6 Roll core holder locking screw The locking screws keep the roll core holders in place once they have been attached to the roll core. There are[...]

  • Page 11

    Introductio n 11 21 Chip unit check lamp This lamp turns on when a message related to the chip unit is displayed. On: An error occurred. Check the message on the control panel’s screen. Off: No error. 22 AC inlets #1 an d #2 Connect the power cables. Make sure you connect both cables. 23 LAN port See “LAN port” on page 13. 24 USB port Connect[...]

  • Page 12

    Introductio n 12 Slider (chip holder) 1S l i d e r Attach the chip unit included with the ink pack before refilling the ink. See “Chip Unit Replacement and Ink Refills” on page 104. 2I n k i n l e t c o v e r Open this cover to refill the ink tank with ink. 3C h i p u n i t A unit that includ es an IC chip. This is included with the ink pack.[...]

  • Page 13

    Introductio n 13 LAN port 1R J - 4 5 c o n n e c t o r Connects the LAN cable. Use a shielded tw isted pair cable (category 5 or higher). 2 Data lamp (orange) Indicates the network connection status an d whether the printer is receiving data. On: Connected Flashing: Receiving data 3 Status lamp (green/red) The color indicates network connection spe[...]

  • Page 14

    Introductio n 14 Interior Dirt on any of the follo wing parts may reduce print quality. Regularly clean or replace these parts as described in the chapters li sted in the reference sections below. 1 Print head The print head prints by moving left and right while emitting ink. Cleaning may be required. See “Cleaning Around the Print Head” on pag[...]

  • Page 15

    Introductio n 15 Back 7C a p s Except during printing, these caps cover the print head nozzles to prevent them from drying out. Cleaning may be required. See “Part Cleaning” on page 89. 8W i p e r The wiper removes ink from the print head nozzles. Cleaning or replacement may be required. See “Part Cleaning” on page 89 See “Replacing the W[...]

  • Page 16

    Introductio n 16 Control Panel 7H a n d l e After placing media on the right roll holder, rotate the handle to apply pressure to the roll core. 1 P button (power button) Turns the power on and off. 2 P light (power light) The printer's operational status is indicated by a lit or flashing light. On: The power is on. Flashing: The printer is rec[...]

  • Page 17

    Introductio n 17 3 M button (media setup button) Press this button to displa y the Media Setup menu, which contains such items as Media Remaining , Select Media , Customize Settings , and Print Media List . This button is disabled during printing. See “The Media Setu p Menu” on page 119. 4 Display Displays the printer's status, menus, erro[...]

  • Page 18

    Introductio n 18 Understanding the Display 12 W button (pause/cancel button) The printer enters pause status if this is pressed while printing. To release the pause status, press the W button ag ain, or select Pause Cancel on the screen and then press the Z button. To cancel print jobs being processed, select Job Cancel on the screen and then press[...]

  • Page 19

    Introductio n 19 If a media setting bank number creat ed with this printer is se lected as the print media, the number (from 1 to 30) will be displayed. When R IP Settings is selected, 0 will be displayed. The selected platen gap is shown as foll ows. 1.5 2.0 2.5 The media remaining is not displayed if Off is selected for Remaining Setup in the Med[...]

  • Page 20

    Introductio n 20 5 Waste ink bottle status Displays the approximate amount of space availabl e in the waste ink bottle. The display changes as shown below when the waste ink bottle is nearly full or an error occurs . Normal Warning or error 1 Status indicators The status of the waste ink bottle is shown as follows. No error. The indicator changes t[...]

  • Page 21

    Introductio n 21 Features This wide-format color ink jet printer supports roll media up to 1626 mm (64 inches) in width. The main features of th is printer are described below. Realizing High Productivity Improved Drying Characteristics The printer is equipped with an after heater that can be used to rapidly dry ink after printing. Media Feeding Un[...]

  • Page 22

    Introductio n 22 Ease of Maintenance Print quality can only be ensured through daily maint enance, and the printer is constructed with this in mind. Lamp and Alarm Error Alerts When an error occurs, an alarm will sound and the alert lamp wi ll light. The lar ge alert lamp is highly visible, even at a distance. An alarm sounds simultaneously to prev[...]

  • Page 23

    Introductio n 23 Notes on Usage and Storage Installation Space Make sure that you secure th e following space, cl ear of any other objec ts, so that paper ejection and consumable repl acement are not obstructed. For the external dime nsions of the printer, see “Spec ifications Table” on page 175. Notes When Using the Printer Note the following [...]

  • Page 24

    Introductio n 24 ❏ We recommend performing maintenance on the following compon ents as required. Failure to perform appropriate mainte nance will shorten print head life. See “Maintenance Around th e Print Head” on page 88. ❏ The print head may not be capped (the print head ma y not return to the right side) if the printer is turned off whe[...]

  • Page 25

    Introductio n 25 Head cleaning will be perfo rmed automatically after the printer is turned on. Head cleaning helps maintain print quality. Do not turn the printer off until cleaning is complete. Leaving the printer for too long without turning it on may resu lt in a malfunction. Repair work for such malf unction will be charged. ❏ If you will no[...]

  • Page 26

    Introductio n 26 Notes on Handling Ink Packs and Ink Tanks Note the following points w hen handling ink packs and ink tanks. ❏ Do not remove the ink tanks Ink tanks are calibrated when installed. Removing them can harm quality and functionality. ❏ Store ink packs at r oom temperature out of direct sunlight. ❏ To ensure print quality, use a ll[...]

  • Page 27

    Introductio n 27 ❏ Packaging materials can be used to store media and s hould not be thrown away. ❏ Avoid locations that are subject to dire ct sunlight, excessive heat, or humidity. ❏ When not in use, media should be removed fr om the printer, rewound, and inserted in its original packaging for storage. Leaving media in the printer for exten[...]

  • Page 28

    Introductio n 28 Starting EPSON LFP Remote Panel 2 Launch EPSON LFP Remo te Panel 2 after confirming that the printer displays Ready . 1. The application can be laun ched using either of t he following two methods. 2. Click the desired item in the EPSON LFP Remote Panel 2 main window. See EPSON LFP Remote Panel 2 help for more information. Exiting [...]

  • Page 29

    Introductio n 29 Uninstalling Software This section describes how to uninstall EPSON LFP Remote P anel 2 and the Epson communications driver. 1. Turn off the printer, and unplug the interface cable. 2. Go to the Control Panel and click Uninstall a program from the Programs category. 3. Select the software you w ant to remove and then click Uninstal[...]

  • Page 30

    Basic Operations 30 Chapter 2 Basic Operations Loading and Exchanging Media c Caution: ❏ Be careful not to trap your hands or fingers whe n opening or closing the front cover . Failure to observe this precaution could re sult in injury. ❏ Secure the media in place by the follo wing procedure. Injury may occur if the media falls. ❏ Do not rub [...]

  • Page 31

    Basic Operations 31 Loading Media This section describes how to load media when the standa rd media feeding unit is installed. We recommend that you perform a parallel adjustme nt of the media feeding unit to ensure that me dia is fed straight and to avoid printing or take-up probl ems. F or more information, see “Parallel adjustment of the media[...]

  • Page 32

    Basic Operations 32 1. Remove the media holding plates, if installed. 2. Turn on the printer by pressing the P button. 3. Loosen the roll holder fi xing screws and adjust the roll ho lders so that the gap between the two is wider than the media. Center the roll supports bet ween the roll holders. c Caution: ❏ The after heater may be hot; observe [...]

  • Page 33

    Basic Operations 33 4. Place media on the roll s upport oriented accordi ng to how it is ro lled (see below) and position it as indicated by the mark on the label. Printable side out Printable side in Important: If the right holder handle shaft is not visible, rotate the handle forward until it stops. The media can not be properly loaded if the ha [...]

  • Page 34

    Basic Operations 34 If the label does not ha ve a loading position, mark it on t he label as instructed in the Setup Guide . 5. Raise the roll holder le ver on the left si de of the printer to lift the media into position, then firmly insert the roll holder. If the roll of media ha s an outer diameter which is less tha n 140 mm (5.5 inches), lift i[...]

  • Page 35

    Basic Operations 35 7. Raise the roll holder le ver on the right side of the printer to lift the media into position, then firmly insert the roll holder. If the roll of media ha s an outer diameter which is less tha n 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder as described in step 5. 8. To ensure that the roll ho[...]

  • Page 36

    Basic Operations 36 9. Tighten the roll holder screw to fix the roll holder in place. 10. Rotate the handle until part A in the illustration below is fully inserted. Important: If the roll holder fixing screw is loose, the ro ll holder may move during printing. This could cause stripes and unevenness in the prints. Important: Once part A is hidden,[...]

  • Page 37

    Basic Operations 37 11. Confirm that the right and left edges of the attached roll are aligned, and r ealign them if necessary. 12. Raise the media loading lever. 13. Pull out the edge of the media and insert it into the printer.[...]

  • Page 38

    Basic Operations 38 14. Insert the media past the pres sure rollers and lower the media loading lever to hold it in place. Confirm that the left edge of t he media passes over the center of the square in the label on the loading guide. Note: Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder.[...]

  • Page 39

    Basic Operations 39 15. Go to the front of the pr inter and open t he front cover. 16. Hold the center of the media and raise the media loading lever. 17. Pull the media straight forward to the leading edge of the after heater. 18. Close the fr ont cover. 19. Rewind the leading e dge of the media to the front cover. For media with the prin table si[...]

  • Page 40

    Basic Operations 40 Confirm that the paper was fed straight with the media st raight and taut. 20. Open the fr ont cover. 21. Lower the media loading lever to hold the media in place. 22. Attach the medi a holding plates. Note: We recommend using the r button on t he control panel to set Media Suctio n to 2, which helps to ensure that the me dia is[...]

  • Page 41

    Basic Operations 41 First, position the plates so that the edges of th e media are in the centers of the round holes. Important: Always position the plates so that the edge s of the media are at the centers of the round holes. Incorrect positioning causes banding (horizontal ban ding, lines, or strips of uneven color) during printing.[...]

  • Page 42

    Basic Operations 42 23. Align the white lines of the plates with the white lines of the platen and push the plates down to lock them in place and keep them from lifting. 24. Close the front cover. Important: ❏ Do not use the media holdin g plates with media that is mo re than 0.4 mm (0.02 inch) thick. The media holding plates could tou ch and dam[...]

  • Page 43

    Basic Operations 43 Viewing and Changing Media Settings The control panel displays t he following information on ce the media is loaded. This display can be used to view or change the following two options: ❏ Remaining Setup On : The printer displays the am ount of media remaining. Off : The printer does not display th e amount of media remaining[...]

  • Page 44

    Basic Operations 44 See “Saving Settings” on page 66. 1. Select an option. To print with current settings: Use the d / u buttons to select Keep Settings Above and press the Z button. Proceed to step 6. To change settings: Use the d / u buttons to select Change Settings and press the Z button. 2. Select the items you w ant to change and press th[...]

  • Page 45

    Basic Operations 45 Exchanging Media To replace the media afte r printing, print the amount of media remain ing, cut the media, and remove the roll. Printing the Amount of Media Remaining The printer displays the amount of media remaining and any m edia low warnings in the control panel. This makes it possible to determine whether t he media requir[...]

  • Page 46

    Basic Operations 46 4. Press the Z button to print the amo unt of media remaining. Cutting Media Use a cutter (not in cluded) to cut the media when prin ting is complete. This section described how to use a cu tter to cut the media. 1. Confirm that the prin ter is ready to print. 2. Press the button and the Z button. The printer will f eed the trai[...]

  • Page 47

    Basic Operations 47 If you have printed the amount of media remaining, press the u button to rewind the media so that this inform ation will remain on the ro ll after the media is cut. 3. Remove the medi a holding plates. 4. Cut the media with the cutter. Pass the blade of t he cutter down t he cutting groove.[...]

  • Page 48

    Basic Operations 48 Removing Media You can now remove t he media from the roll holders. To remove th e media, reverse the steps you followed to load it. See the section beginning with “Loading Media” on page 31. Using the Auto Take-up Reel Unit Media Loading and Take-Up The auto take-up reel unit automatically takes up media as it is pr inted, [...]

  • Page 49

    Basic Operations 49 Attaching the Roll Core 1. Set the Auto switch to Off. c Caution: ❏ Be sure that your hands or hair do not ge t caught in the auto take-up reel u nit while it is in operation. Failure to observe this pre caution could result in injury. ❏ Perform the following procedure to correctly secure th e roll core for the auto take-up [...]

  • Page 50

    Basic Operations 50 2. After confirming that the media is loaded correctly, press the d button to feed the media as far as the auto take-up reel unit roll core holder. 3. Loosen the roll core holder locking screws and adju st the roll core holders so that the gap between the two is wider than the media. Center the roll supports bet ween the roll ho[...]

  • Page 51

    Basic Operations 51 4. Align the right roll core holder with t he right edge of the me dia and tighten the locking screw. 5. Insert the roll core onto the right holder. 6. Confirm the following: the left roll core holder is fully inse rted into the roll core, and the roll core and edges of th e media are not misaligned. 7. To ensure that the roll c[...]

  • Page 52

    Basic Operations 52 Confirm that the roll core and edges of the media are not misaligned. 8. Tighten the roll core holder locking screw to fix the roll co re holder in place. Important: Stop when part A is no longer visible. The take -up reel unit may not function as expected if the holder is inserted too far.[...]

  • Page 53

    Basic Operations 53 9. Rotate the handle until part A in the illustration below is fully inserted. For information on take-up with the printed side out, s ee the follow ing section. For information on take -up with the printed side in, see “Take-Up With the Printed Side Facing In” on page 58. Take-Up With the Printed Side Facing Out 1. Pass the[...]

  • Page 54

    Basic Operations 54 In the order shown in the illustration, tape the media to the take-up roll core. When attaching in the cent er, tape while pulling th e center of the me dia straight. When attaching on the left an d right, tape while pulli ng the media sideways. 2. Press the d button in the control panel to feed enoug h media for a single wrap a[...]

  • Page 55

    Basic Operations 55 3. Flip the Manual switch to to wr ap the media once around the roll core. 4. Confirm that the m edia is not loose.[...]

  • Page 56

    Basic Operations 56 Confirm differences in tensi on on the right and le ft by lightly tapp ing on both edges of the media. Important: As shown in the identified sect ions in the illu stration below, if the tension of the left and right edges of the me dia are different, the media that follows cannot be taken up correctly. If there is slack on one s[...]

  • Page 57

    Basic Operations 57 5. Confirm that the edges of media taken up on the roll core are not misaligned. 6. Flip the Auto switch to . Important: If the edges of media taken up on the ro ll co re are misaligned, the media that follows cannot be taken up correctly. When misaligned, rewind the med ia, remove the tape, and then restart from Step 1.[...]

  • Page 58

    Basic Operations 58 Take-Up With the Printed Side Facing In 1. Pass the media under the media guide bar, and then attach the me dia to the take-up roll core. In the order shown in the illustration, tape the media to the take-up roll core. When attaching in the cent er, tape while pulling th e center of the me dia straight. When attaching on the lef[...]

  • Page 59

    Basic Operations 59 3. Flip the Manual switch to to wr ap the media once around the roll core. 4. Confirm that the m edia is not loose.[...]

  • Page 60

    Basic Operations 60 Confirm differences in tensi on on the right and le ft by lightly tapp ing on both edges of the media. Important: As shown in the identified sect ions in the illu stration below, if the tension s of the left and right edges of the me dia are different, the media that follows cannot be taken up correctly. If there is slack on one[...]

  • Page 61

    Basic Operations 61 5. Confirm that the edges of media taken up on the roll core are not misaligned. 6. Flip the Auto switch to . Important: If the edges of media taken up on the ro ll co re are misaligned, the media that follows cannot be taken up correctly. When misaligned, rewind the med ia, remove the tape, and then restart from Step 1.[...]

  • Page 62

    Basic Operations 62 Removing the Take-up Roll 1. Set the Auto switch to Off . 2. Cut the media and roll the cut end onto the take-up reel. See “C utting Media” on page 46. 3. Rotate the handle of the left roll core holder. c Caution: ❏ Because the media is heavy, it sho uld not be carried by one pe rson. When loadin g or removing the media, u[...]

  • Page 63

    Basic Operations 63 4. To prevent the media from s liding off the roll, support t he roll at its left end. 5. Loosen the left roll core ho lder locking screw and remove t he roll core holder from the roll. 6. Lower the roll onto the roll support. 7. To prevent the media from s liding off the roll, support the roll at its right end. 8. Loosen the ri[...]

  • Page 64

    Basic Operations 64 9. Lower the roll onto the roll support. Before Printing To maintain print quality, perform the following inspection be fore starting wo rk each day. ❏ Print a check pattern to check for clogged nozzles. ❏ Perform head cleaning if parts of the pattern are faint or missing. See “Checking for Clogged Nozzles” on page 84. S[...]

  • Page 65

    Basic Operations 65 Parameters Stored in Media Setting Banks Media setting banks store the following: ❏ Setting Name ❏ Feed Adjustment ❏ Platen Gap ❏ Head Alignment ❏ Heating & Drying ❏ Media Suction ❏ Head Movement ❏ Multi-Strike Printing ❏ Roll Type ❏ Tension Measurement ❏ Feeding Tension ❏ Take-up Tension ❏ Feed Spe[...]

  • Page 66

    Basic Operations 66 Saving Settings Follow the steps below to save media settings. Choosing a Media Setting Bank 1. After confirming that the printer is read y to print, press the Menu button. The settings menu will be displayed. 2. Select Media Setup and press the Z button. 3. Use the d / u buttons to select Customize Settings and press the Z butt[...]

  • Page 67

    Basic Operations 67 3. After entering t he name, press the Z button. Feed Adjustment (manual) Feed Adjustment is used to correct banding (horizontal banding, lines, or strips of uneven color). You need to visually inspect prin ts and enter a co rrection by hand. For more information on feed adjustment, see “Feed Adjustment” on page 76. Platen G[...]

  • Page 68

    Basic Operations 68 Heating & Drying Set the temperature of the after heater. 1. Use the d / u buttons to select Heating & Drying and press the Z button. 2. Use the d / u buttons to select the item you want to change. Heater Temperature Drying Time Per Pass Drying Time Guidelines by Media Width Blank Area Feed Note: Adjust Heater Temperatur[...]

  • Page 69

    Basic Operations 69 Recommended setting values for Blank Area Feed After Heater Feed 3. After finishing the c onfiguration, press the Z button. 4. Press the y button twice to return to the customize settings menu. Media Suction While printing, the printer us es suction to provide the pr essure needed to maintain the correct distance between the med[...]

  • Page 70

    Basic Operations 70 1. Use the d / u buttons to select Multi-Strike Printing and press the Z button. 2. Use the d / u buttons to choose a value. 3. Select the desired option and press the Z button. 4. Press the y button to return to th e customize settings menu. Roll Type Choose Printable Side Out or Printable Side In according to how the media is [...]

  • Page 71

    Basic Operations 71 If you have previously perform ed Feed Adjustment, yo u will need to perfo rm it again after adjusting Media Tension. See “F eed Adjustment (manual)” on page 67. 1. Use the d / u buttons to select Feeding Tension and press the Z button. 2. Use the d / u buttons to select the item you want to change. Selecting Auto Selecting [...]

  • Page 72

    Basic Operations 72 Feed Speed Choose a slower feed speed if m edia is creased or torn or st icks together during printing. The lower the value, t he slower the speed. 1. Use the d / u buttons to select Feed Speed and press the Z button. 2. Use the d / u buttons to choose a value. 3. Select the desired option and press the Z button. 4. Press the y [...]

  • Page 73

    Basic Operations 73 Use the following procedure. 1. After checking that the printer is ready, press the button to display the Heating & Drying menu. 2. Use the d / u buttons to select the desired option and press the Z button. 3. Choose a value. Heater Temperature Correcting Print Misalignment (Head Alignment) Given that there is a slight gap b[...]

  • Page 74

    Basic Operations 74 In Head Alignment, you can select the following adjustment methods. ❏ Manual(Uni-D) Select for unidire ctional printing. ❏ Manual(Bi-D) Select for bidirectional printing. For Head Alignment, you need to check the pattern and enter the optimum adjustment value for alignment. Notes on correct adjustment: The condition of media[...]

  • Page 75

    Basic Operations 75 5. Use the d / u buttons to select a media sett ing bank number between 1 and 30 and then press the Z button. Note that any settings already sav ed in the printer wi ll be overwritten. 6. Use the d / u buttons to select Head Alignment and press the Z button. 7. Use the d / u buttons to select Manual(Uni-D) or Manual(Bi-D) and pr[...]

  • Page 76

    Basic Operations 76 12. When the final color has been configured, the printer returns to a ready state. Feed Adjustment Feed Adjustment is used to correct banding (horizontal banding, lines, or strips of uneven color). Two methods are available: ❏ Visually inspect prints and enter a correction by hand. ❏ Enter a correction during prin ting and [...]

  • Page 77

    Basic Operations 77 Using a Test Pattern 1. Confirm that the medi a has been pulled to th e prescribed position. Correct adjustment may not be possible if the media is not pulled sufficiently. See “Loading and Exchangi ng Media” on page 30. 2. After confirming that the printer is read y to print, press the Menu button. The settings menu will be[...]

  • Page 78

    Basic Operations 78 10. Using a ruler that shows millimeters, me asure the distance be tween the “+” symbols. Use values measured at #1 and #2. 11. Pattern length is displayed on the control pa nel. Select the values measured in Step 10. Use the l / r buttons to sele ct the number of #1 and press the Z button. Use the l / r buttons to select th[...]

  • Page 79

    Basic Operations 79 Performing Feed Adjustment During Printing Feed adjustment during printing is recommended for mi nor banding issues. 1. Press the button during printing. 2. An adjustment value wil l be displayed. Use the d / u buttons to select a value. If the feed amount is too sm all, black bands (dark stripes) will appear; adj ust the feed a[...]

  • Page 80

    Basic Operations 80 Printable area The gray area in the illustrati on below shows the printable ar ea. The arrow indicates the feed direction. The positions of items 1 to 2 are as follows: 1 (right edge of media) On selected for Media Size Check : The right edge of the media. Off selected for Media Size Check : Right edge reference position *1 2 (l[...]

  • Page 81

    Basic Operations 81 *2 When media holding plates are attached, within 5 mm (0.2 in ch) of the left and right edges of the media is recognized as the media edge. For example, if the Side Margin is set to 5 mm (0.2 inch), th e actual margin is 10 mm (0.4 inch). Note that if the media holding plates are attached incorrectly, this va lue fluctuates. Se[...]

  • Page 82

    Maintenance 82 Chapter 3 Maintenance Daily Maintenance To maintain print quality, perform the follow ing inspection and cleaning before starting work each day. Cleaning the Platen, Pressure Rollers, and Media Holding Plates Ink and particles of paper and lint from the media accumula te on the platen, pressure rollers, and media holding plates . Ink[...]

  • Page 83

    Maintenance 83 Remove particles of paper and dust from the pres sure rollers usi ng a soft-bristled brush. 6. Clean the media holding plates and platen. Dampen a soft cloth in water, wring it out thor oughly, and use it to remove lint and dust from the media holding plates on both the left and right sides and from the platen.[...]

  • Page 84

    Maintenance 84 Checking for Clogged Nozzles We recommend that you check the nozzles for clogs each time you print to ensure quality results. Ways to Check for Clogs There are two ways to check for clogs. ❏ Print Nozzle Pattern At specified intervals, the pr inter prints a test pattern a t the start of normal printing. When printing is complete, y[...]

  • Page 85

    Maintenance 85 This section explains how to pr int and inspect a check pattern. 1. After confirming that the printer is ready, press the # button. The Maintenance menu wi ll be displayed. 2. Select Nozzle Check, select a print position, and press the Z button. 3. A nozzle pattern will be printed. 4. Inspect the nozzle pattern. Example of clean nozz[...]

  • Page 86

    Maintenance 86 Always remove clogs from the nozzles of all colors before re suming use. If clogged nozzles (including clogged nozzl es for colors that are not used) remain after resuming use, the clogs can no longer be removed. 5. The menus close when pr inting is complete. If you will use the margin of media on which a check pattern has been print[...]

  • Page 87

    Maintenance 87 ❏ Cleaning Cycle Head cleaning is performed aut omatically at selected intervals of 1 to 10 pages. See “The Printer Setup Menu” on page 124. This section explains how to clean the head if you find that the nozzles are clogged on printing a test pattern. 1. Pressing the # button when the printe r is ready to print displays the M[...]

  • Page 88

    Maintenance 88 5. Select a cleaning level and press the Z button. Select Execute (Light) first. The menu will close when cle aning is complete. Print a no zzle pattern and inspect the results to determine whether the problem has been resolved. See “Checking fo r Clogged Nozzles” on page 84. If you paused the printer in step 1, printing will res[...]

  • Page 89

    Maintenance 89 ❏ A metal or plastic tray m ade from polypropyl ene (PP) or polye thylene (PE) (not included) Used cleaning sticks, wipers, and wiper cleaners taken from the printer can be placed here. Notes on Cleaning ❏ Remove the media from t he printer before proceeding. ❏ Complete the task within 10 minutes to prevent the print head dryin[...]

  • Page 90

    Maintenance 90 (3) Caps (4) Wiper rail Moving the Print Head This section describes how to po sition the print head for part cleaning. 1. Confirm that the pr inter is on and press # . The Maintenance menu wi ll be displayed. 2. Use the d / u buttons to select Head Maintenance and press the Z button. 3. Press the Z button to move t he print head to [...]

  • Page 91

    Maintenance 91 Cleaning Around the Print Head Inspect the area around the pr int head and remove any ink st ains as described below. 1. Use a cleaning stick to wipe areas 1 and 2. Important: Be sure to use a narrow cleaning stick to clean between the n ozzles (the areas shown in the illustration). Do not touch the nozzle surface. Touching the n ozz[...]

  • Page 92

    Maintenance 92 2. Ink spatters on the base of the print head can be removed using a clean room wipe (not included). Cleaning the Wiper and Caps 1. Clean the front and back of the wiper with a cleaning stick. If the attachment points do not require cleaning, clean the wiper as shown below and proceed to step 7. Important: ❏ Be sure not to touch th[...]

  • Page 93

    Maintenance 93 If there is ink on the attachment points, remove the wiper for cleaning. Proceed to step 2. 2. Remove the wiper. Holding the wiper by the atta chment point, tilt it to the left and lift it out.[...]

  • Page 94

    Maintenance 94 3. Clean the front and back of the wiper with a cleaning stick. 4. Clean the bottom of the wi per with a cleaning stick. 5. Clean the attachment point s with a cleaning stick. 6. Return the wiper when cleaning is complete.[...]

  • Page 95

    Maintenance 95 Place the wiper on the attach ment point and press it down until it clicks into place. 7. Clean the area around the outside of the caps with a cleaning stick. Cleaning the Wiper Rail 1. When Press OK after cleaning is displayed on the control panel, press the Z button to move the wiper to the back. Important: Do not touch the insid e[...]

  • Page 96

    Maintenance 96 2. Remove the wiper cleaner. Grasp the cleaner as shown and lift it from the printer. 3. Clean the area shown in the illustration. 4. Return the wiper cleaner that was remo ved in Step 2 to its original position.[...]

  • Page 97

    Maintenance 97 Place it on the attachment point and press down until yo u hear a click. 5. Close both maintenance covers and press the Z button. The menus will close when the print head returns to its normal position. Disposing of Waste Ink When to Dispose of Waste Ink Be sure to replace the waste ink bottle w hen the following message is displayed[...]

  • Page 98

    Maintenance 98 The Waste Ink counter The printer tracks waste ink and displays a message when the counter reaches the warning level. If you follow t he message instructions and replac e the waste ink bottle, the waste ink counter is cleared automatically. If you replace the waste ink bottle before being prompted by a message, run the Waste Ink Coun[...]

  • Page 99

    Maintenance 99 Replacing the Waste Ink Bottle 1. Raise the stopper. 2. Remove the waste ink bottle from the waste ink bottle holder.[...]

  • Page 100

    Maintenance 100 3. Insert the waste ink tube into the mouth of the new waste ink bottle and place the waste ink bottle in the holder. Tightly seal the lid on the used waste ink bottle. 4. Lower the stopper. 5. Press the Z button. 6. Check again to confirm that a fresh waste ink bottle is correctl y placed and then press the Z button to reset t he w[...]

  • Page 101

    Maintenance 101 Replacing the Wiper and Wiper Cleaner Replace the wiper and wiper cl eaner if the printout is fa int or smudged or segments are missing even after cleaning. 1. Confirm that the pr inter is on and press # . The Maintenance menu wi ll be displayed. 2. Use the d / u buttons to select Head Maintenance and press the Z button. 3. Press th[...]

  • Page 102

    Maintenance 102 Grasp the cleaner as shown and lift it from the printer. 6. Insert a new wiper cleaner. Place the wiper cleaner on the attachment point and pre ss down until you hear a click. 7. Remove the wiper.[...]

  • Page 103

    Maintenance 103 Holding the wiper by the attachment po int, tilt it left and lift it out. 8. Insert new wiper. Remove the cap on the wiping pa rt of the wiper, then place th e wiper on the attachment point and press down unt il you hear a click. 9. Press the Z button when the r eplacement procedure is complete. 10. Close the maintenance cover and p[...]

  • Page 104

    Maintenance 104 Chip Unit Replacement and Ink Refills Time Period for Chip Unit Replacements and Ink Refills If the message Chip unit expended is displayed on the control panel, this means that the chip unit needs to be replaced soon. Obtain an ink pa ck of the appropriate color as soon as possible. You will be unable to prin t if the chip unit for[...]

  • Page 105

    Maintenance 105 Procedure for Chip Unit Replacement and Ink Refills You can use the same procedure to replace chip units for all colors. c Caution: ❏ Store ink packs in a location out of reach of childre n. ❏ Wear protective eyewear and gloves when refilling ink. Be sure to read the Material Safety Data Sheet (MSDS) before using ink packs. You [...]

  • Page 106

    Maintenance 106 1. If the message Chip unit expended is displayed on the control panel screen, check the remaining ink in the ink tank using the scale on the ink pack. If the remaining ink level is greater than 70 mm (2.8 inches) from the base of the ink tank: We recommend continuing to use the printer until the re maining ink level is 70 mm (2.8 i[...]

  • Page 107

    Maintenance 107 2. Lift the lock lever for the slider of the chip unit you intend to replace. 3. Insert a finger into the gr oove on the top of t he slider and pull straight outward. Important: When the remaining ink is 70 mm (2.8 inches) or mo re from the bottom of the ink tank and a message appears stating, Refill Ink Tank , it is time to replace[...]

  • Page 108

    Maintenance 108 4. Remove the chip un it from the slider. 5. Attach the chip unit supplied with the new ink pack to the slider. Check to confirm that the colo r of the label on the slider ma tches the color of the label on the chip unit when installing.[...]

  • Page 109

    Maintenance 109 6. Hold the slider level and inse rt it, then lower the lock lever. 7. Shake the new ink pack horizontally for approx imately 5 cm (2 inches) left and right for 5 seconds (approximately 15 times). Important: Do not push the slider in with too much force. Failure to obse rve this precaution could damage the printer.[...]

  • Page 110

    Maintenance 110 8. Open the slider ink inlet cover. 9. Remove the ink inlet cap from the ink tank. 10. Cut or tear off the ink pack spout opening. 11. Fill the ink tank with the ink from the ink pack.[...]

  • Page 111

    Maintenance 111 Insert the spout of the ink pa ck into the ink tank ink inlet groove and slowly tilt to pour out the ink. Important: Get all the ink out of the ink pack so that there is none remaining. Do not use the ink in an ink pack to refill multiple ink tanks. This can prevent th e proper display of messages from the remaining ink warning syst[...]

  • Page 112

    Maintenance 112 12. Put the ink inlet c ap back on the ink tank. 13. Close the slider ink inlet cover. Disposal of Used Consumables Dispose of used ink packs and ch ip units, as well as printed media following local laws and regulations, for example by consigning waste to i ndustrial waste disposer.[...]

  • Page 113

    Maintenance 113 Parts That Are Periodically Replaced The following parts require periodic replacement. The time until the foll owing parts need to be replaced depends on the conditions of use: ❏ Print head ❏ Ink holder ❏ Damper kit ❏ Pump cap ❏ Ink supply tank The part life varies with operating conditions. Ba se the decision to replace t[...]

  • Page 114

    Using the Control Panel Menu 114 Chapter 4 Using the Control Panel Menu Menu Operations The menus are used as shown below.[...]

  • Page 115

    Using the Control Panel Menu 115 Menu List The following items and parame ters can be set and execut ed in the Menu. See the reference pages for more details on each item. Menu Item Parameter Media Setup See “The Media Setup Menu” on page 119. Media Remaining Remaining Setup On, Off Length 5.0 to 99.5 m (15 to 300 ft) Remaining Alert 1 to 15 m [...]

  • Page 116

    Using the Control Panel Menu 116 1 to 30 (media setting bank number) Setting Name Up to 22 half-size characters Feed Adjustment Manual Platen Gap 1.5, 2.0, 2.5 Head Alignment Manual(Uni-D), Manual(Bi-D) Heating & Drying Heater Temperature Off, 30 to 55 °C (86 to 131 °F) Drying Time Per Pass 0 to 10 sec Blank Area Feed Mode 1, Mode 2, Mode 3 A[...]

  • Page 117

    Using the Control Panel Menu 117 Printer Setup See “The Printer Setup Menu” on page 124. Side Margin(Right) 3 to 25 mm (0.12 to 1.00 inch) Side Margin(Left) 3 to 25 mm (0.12 to 1.00 inch) Print Start Position 0 to 800 mm (0.00 to 32.00 inches) Media Size Check On, Off Media End Check On, Off Media Skew Check On, Off Print Nozzle Pattern Off, 1 [...]

  • Page 118

    Using the Control Panel Menu 118 Network Setup See “The Network Setup Menu” on page 128. IP Address Setting Auto - Panel IP: 000.000.000.000 – 255.255.25 5.255 SM: 000.000.000.000 – 255.255.255.255 DG: 000.000.000.000 – 255.255.25 5.255 Print Status Sheet Print Restore Settings Yes, No Preference See “The Preference Menu” on page 128.[...]

  • Page 119

    Using the Control Panel Menu 119 Details of the Menu The Media Setup Menu The Media Setup menu can be access ed directly by pressing the M button. indicates default settings. Media Remaining Select Media Customize Settings Item Parameter Explanation Remaining Setup O n Choose On to display and record, or Off to not display and not record, the amoun[...]

  • Page 120

    Using the Control Panel Menu 120 RIP Settings Item Parameter Explanation Platen Gap 1.5 Change Platen Gap (the gap between the print head and the media) for the media setting bank selected in the software R IP. The default setting of 2.0 is recommended in mo st situations. Choose 1.5 if print quality is unsatisfactory . Choose 2.5 if printout is sc[...]

  • Page 121

    Using the Control Panel Menu 121 1 to 30 (media setting bank number) Restore Settings Yes If Yes is selected, the configured RIP Setting s are returned to the default settings. No Item Parameter Explanation Setting Name Assign the media setting bank a name up to 22 half-size characters long. Using distinctive names makes it easier to select banks f[...]

  • Page 122

    Using the Control Panel Menu 122 Media Suction 0 to 10 Suction is required to ma intain the correct distance between the media and the print head; the amount needed varies with the type of media. Excessive suction can increase the gap between the print head and thin or flexible media, potentially reducing print quality or preventing the media feedi[...]

  • Page 123

    Using the Control Panel Menu 123 Print Media List Auto - Auto is recommended in most situations. If Media Size Check is not On when Auto is set, the appropriate tension is not applied because the media width cannot b e detected. If Media Size Check is Off , set Take-up Tension to Manual and then set the recommended value for the media width. If Tak[...]

  • Page 124

    Using the Control Panel Menu 124 The Printer Setup Menu indicates default settings. Item Parameter Explanation Side Margin(Right) 3 to 25 mm (0.12 to 1.00 inch) Choose the width of the right margin when media is loaded in the printer. For more information, see “Printable area” on page 80 Side Margin(Left) 3 to 25 mm (0.12 to 1.00 inch) Choose t[...]

  • Page 125

    Using the Control Panel Menu 125 Light Off/1 to 240 hours Choose the frequency—never ( Off ) or after 1 to 240 hours— and strength with which the printer perf orms head cleaning. Periodic head cleaning will not be performed while Off is selected. If a value between 1 and 240 hours is selected, auto head clea ning will be performed after the spe[...]

  • Page 126

    Using the Control Panel Menu 126 The Maintenance Menu The Maintenance menu can be accessed directly by pressing the # button. Item Parameter Explanation Nozzle Check Print A nozzle pattern will be printe d. Inspect the pattern visually and perform head cleaning if you detect faint or missing colors. See “Checking for Clogged Nozzles” on page 84[...]

  • Page 127

    Using the Control Panel Menu 127 The Print Logs Menu These items are used to track consumables. The Printer Status Menu These items track prin ter use and settings. Item Parameter Explanation Print Job Log Sheet Print You can print th e job information saved in the printer (up to 10 jobs). The information includes the media and ink us ed in each jo[...]

  • Page 128

    Using the Control Panel Menu 128 The Network Setup Menu indicates default settings. The Preference Menu indicates default settings. Item Parameter Explanation IP Address Setting Auto - Choose whether IP addresse s are obtained automa tically ( Auto ) or manually ( Panel ) using DH CP. If Panel is selected, enter an IP address, subnet mask, and defa[...]

  • Page 129

    Using the Control Panel Menu 129 The Reset All Settings Menu Alert Sound Setting On Enable ( On ) or disabl e ( Off ) the alarm that sounds when an error occurs. If the alarm is sounding, press the OK button to turn it off. Off Alert Lamp Setting On Enable ( On ) or disable ( Off ) the alert lamp that lights when an error occurs. Off Parameter Expl[...]

  • Page 130

    Problem Solver 130 Chapter 5 Problem Solver When a Message Is Displayed If one of the following message s is displayed, read and foll ow the instructions below. Messages What to do Prepare empty waste ink bottle. The waste ink bottle is getting full. Ready a new waste ink bottle. See “Options and Consumable Products” on page 162. Chip Unit Erro[...]

  • Page 131

    Problem Solver 131 When a Maintenance Call/Service Call Occurs Troubleshooting You cannot print (because th e printer does not work) The printer does not turn on. The printer is not communicating with the computer. Error mess ages What to do Maintenance Request A part used in the printer is nearing the end of its service life. Contact your dealer o[...]

  • Page 132

    Problem Solver 132 You cannot print under the network environment. The printer has an error. The printer sounds like it is printing, but nothing prints The print head moves, but nothing prints. o When using a USB hub, is it being used correctl y? In the USB specification, daisy-chains of u p to five USB hu bs are possible. However, we recommend tha[...]

  • Page 133

    Problem Solver 133 Test pattern does not print correctly The prints are not what you expected Print quality is poor, uneven, too light, or too dark. o Perform head cleaning. The nozzles may be clogged. Print a test pattern again after performing head cleaning. See “Head Cleaning” on page 86. o Has the printer been left unused for a long time? I[...]

  • Page 134

    Problem Solver 134 The print is not positioned properly on the media. Vertical ruled lines are misaligned. o Are media settings correct? Confirm that the media settings in the software RIP or on the printer match the media actually in use. o Is Data Width selected f or Head Movement? Selecting Data Width for Head Movement in the setup menu increase[...]

  • Page 135

    Problem Solver 135 The printed surface is scuffed or soiled. Ink drops o Is the media too thick or too thin? Check media specifications to confirm that it is compatible with the printer. If you are using a software RIP, contact the manufacturer for information on the se ttings and media that can be used. o Is the media wavy? Certain types of media [...]

  • Page 136

    Problem Solver 136 Horizontal lines or strips of uneven color (banding) Multiple causes are possible. Perform the following s equence until the print results have improved. Before starting work, always perform a nozzle check and Head Alignment. If nozzles are clogged or the head is misa ligned, no measures will resu lt in improvements. See “Check[...]

  • Page 137

    Problem Solver 137 Perform the following s equence until the print results have improved. 1. Cut sections of media with wrinkles or waviness. If media is stored inappropria tely or left loaded in the printer, wrinkles and waviness may occur. If media is used in this state, the print head and the raised surface of the media may contact and cause sta[...]

  • Page 138

    Problem Solver 138 Media jams Printing does not stop when the roll ends Removing jammed media Follow the steps below to remove jammed media. 1. Open the front cover. 2. Turn off the printer. If a message is displayed and the printer w ill not turn off, unp lug the power cable. o Try selecting Off for Tension Measurement in the setup menus. Automati[...]

  • Page 139

    Problem Solver 139 3. Remove the media holding plates, if installed. 4. If the print head is ov er the media, move it away from the jam. 5. Raise the media loading lever. Important: Cease use of the printer if the media holding plates a re deformed. Continu ed use could damage the pressure rollers or p rint head. Contact Epson Support. Se e “Cont[...]

  • Page 140

    Problem Solver 140 6. Pull the media to the cutter groove and use a cutter to re move torn or creased portions. 7. Manually rewind the cut media. 8. Remove any media that remains inside the printer. 9. Turn on the power to the prin ter and perform a nozzle check. Check the printed pattern, and if there are any clogs, perform head cleani ng. See “[...]

  • Page 141

    Problem Solver 141 Two hexagon wrenches are included with the prin ter. For parallel adjus tment of the media feeding unit, use the large hexagon wrench. Parallel adjustment of the media feeding unit 1. Open the front cove r and raise the media loading lever. 2. Face the rear side of the printer and l oosen the 4 screws usi ng the hexagon wrench.[...]

  • Page 142

    Problem Solver 142 3. Loosen the roll holder fixing screws and adjust t he roll holders so that the distance between the two is wider than the roll core. 4. Tighten the roll holder fixing screw to align the left roll hol der with the position of dotted line. 5. Insert the adjustment pap er into the roll core.[...]

  • Page 143

    Problem Solver 143 6. Insert the roll core in to the left roll holder. In sert the right roll holder into the roll core, and then tighten the roll holder fixing screw. Important: Insert the right roll holder into the roll core until pa rt A in the illustration below cannot be seen.[...]

  • Page 144

    Problem Solver 144 7. Bring the adjustment paper to a position 5 cm (2 inches) from the right edge of the roll core, and then insert it into the printer.[...]

  • Page 145

    Problem Solver 145 8. At the front side of the printer, keep the adjustment paper taut, place a ru ler on the front side of the white li ne on the platen, and then draw a line with a pen or other writing instrument. 9. Pull out the adjustment paper fr om the rear side, move it to a position 5 cm (2 inches) from the left edge of t he roll core, and [...]

  • Page 146

    Problem Solver 146 10. At the front side of the pr inter, keep the adjustment paper taut and check the positions of the white line on the plat en and the line drawn in Step 8. If the drawn line and white li ne are misaligned as shown in the illustration below, proceed to Step 11. If they are aligned, pr oceed to Step 12. 11. While checking the stat[...]

  • Page 147

    Problem Solver 147 The adjustment is complete w hen the drawn line reaches the position of the dotted line. 12. Use the hexagon wrench to tighten and firmly secure the 4 screws.[...]

  • Page 148

    Problem Solver 148 13. Pull out the adjustment paper from the printer, loosen the right roll holder fixing screw, and move away the roll holder. 14. Pull out the roll core. Parallel adjustment of th e auto take-up reel unit Use the parts shown below for this adjustment:[...]

  • Page 149

    Problem Solver 149 1. Use a hexagon wrench (large) to loosen the 4 screws. 2. Loosen the roll core holder locking screws and adju st the roll core holders so that the distance between the two is wider than the roll core. 3. Tighten the roll core holder locking screw to a lign the right roll core holder with the position of dotted line.[...]

  • Page 150

    Problem Solver 150 4. Insert the roll core into the right roll holder. Insert the left ro ll core holder into the roll core, and then tighten the roll core holder locking screw. 5. Move the adjustment paper to a position 5 cm (2 inches) fr om the left edge of the roll core, and then insert it into th e printer. Keep the adjustmen t paper taut, plac[...]

  • Page 151

    Problem Solver 151 Pass the adjustment paper behind the rear side of the media guide bar, and then insert it into the printer. 6. Pull out the adjustm ent paper, move it to a position 5 cm (2 inc hes) from the right edge of the roll core, and then in sert it into the printer.[...]

  • Page 152

    Problem Solver 152 Pass the adjustment paper behind the rear side of the media guide bar, and then insert it into the printer. 7. Keep the adjustment paper taut and check the positions of the white line on the platen and the line drawn in Step 5.[...]

  • Page 153

    Problem Solver 153 If the drawn line and white li ne are misaligned as shown in the illustration below, proceed to Step 8. If they ar e aligned, proceed to Step 9. 8. While checking the state of the two lines on the front si de of the printer, use the hexagon wrench (large) to adjust the screw so that the drawn line aligns with the position of the [...]

  • Page 154

    Problem Solver 154 If the drawn line is below the white line, rotate the adjustm ent screw clockwise. If the drawn line is above the white line, rotate the adjustment screw c ounterclockwise. One turn of the screw move s the line about 1 mm. 9. Use the hexagon wrench (large) to ti ghten and firmly secu re the 4 screws.[...]

  • Page 155

    Problem Solver 155 10. Pull out the adjustment paper from the printer. 11. Move the adjustment paper to a position 5 cm (2 inches) fr om the left edge of the roll core, pass it through the medi a guide bar, and t hen insert it into the printer.[...]

  • Page 156

    Problem Solver 156 12. Keep the adjustment paper taut , place a ruler on the front side of the white line on the platen, and then draw a line with a pen or other writing instrument.[...]

  • Page 157

    Problem Solver 157 13. Pull out the adjustment pape r. Bring the adjustment paper to a position 5 cm from the right edge of the roll core, and then insert it into the printer. 14. Keep the adjustment paper taut and check the positions of the white line on the platen and the line drawn in Step 12.[...]

  • Page 158

    Problem Solver 158 If the drawn line and white line are misaligned as shown in th e illustration to the right, proceed to Step 15. If they are aligned, pr oceed to Step 18. 15. Use a hexagon wrench (small) to loosen the 2 screws.[...]

  • Page 159

    Problem Solver 159 16. While checking the state of the two lines, use the hexagon wrench (large) to adjust the screw so that the drawn line aligns with the posit ion of the dotted line. While pressing on the media guide bar with your hand, alig n the lines by rotating the adjustment screw. If t he drawn line is below the white line, rotate the adju[...]

  • Page 160

    Problem Solver 160 18. Pull out the adjustment paper from the printer, loosen the left roll core holder locking screw, and remove the roll core holder. 19. Pull out the roll core. Other Problems The after heater switch es off automatically. o The after heater will turn off if no print job is received for some time and no erro r occurs. The time bef[...]

  • Page 161

    Problem Solver 161 The control panel display keeps turning off. The red light is on inside the printer. The administrator passwor d has been forgotten. o Is the printer in sleep mode? The printer enters sleep mode when the Heat Off Timer expires and the heaters turn off. The time before the after heater turns off can be selected using the Printer S[...]

  • Page 162

    Appendix 162 Chapter 6 Appendix Options and Consumable Products The following options and consum able products are av ailable for use wi th your printer. For the latest informati on, see the Epson website. Important: Refilling the ink tank with an ink pack not s pecified in this ma nual can damage the printer. Epson is not responsible for any damag[...]

  • Page 163

    Appendix 163 Supported Media Print quality is greatly affected by the type and quality of media used. Choose a media suited to the task at hand. For information on use, refer to the documentation supplied with the media or contact the manufacturer. We re commend that you print a test run and check the results before purchasing media in large quanti[...]

  • Page 164

    Appendix 164 Moving and Transporting the Printer This section describes how to move and transport the product. Moving the Printer This section assumes that the product is being mov ed to another locati on on the same floor without traversing stairs, ramp s, or lifts. See “Transport” on page 174 for information on moving the printer be tween flo[...]

  • Page 165

    Appendix 165 Post-move setup After moving the printer, follow t he steps below to ready it for use. 1. Check that the new lo cation is appropriate. See the Setup Guide. 2. If the media guide bar was removed, reattach it. See “Removing and Attaching the Media Guide Bar” on page 165. 3. Plug in the power cables and turn the printer on. See the Se[...]

  • Page 166

    Appendix 166 Important: Remove the bar using two or mo re people. If the media guide bar locking screws are removed, the media guide bar will fall. Have one person hold the media guide bar while the screws are being removed. If the media guide bar falls, it may be deformed.[...]

  • Page 167

    Appendix 167 2. Use a hexagon wrench (large) to rotate the two screws a couple of turns to loosen them. 3. Remove the left bracket.[...]

  • Page 168

    Appendix 168 4. Use a hexagon wrench (large) to remove the screw. 5. Use a hexagon wrench (large) to remove two screws.[...]

  • Page 169

    Appendix 169 6. Use a hexagon wrench (large) to rotate the two screws a couple of turns to loosen them. 7. Remove the right bracket.[...]

  • Page 170

    Appendix 170 Attaching the Media Guide Bar 1. Attach the right bracket. 2. Use the hexagon wrench (large ) to tighten and firmly secure the two screws that were provisionally secured.[...]

  • Page 171

    Appendix 171 3. Use the hexagon wrench (large) to tight en and firmly secure the two screws. 4. Use the hexagon wrench (large) to tighten and firmly secure the screw.[...]

  • Page 172

    Appendix 172 5. Attach the left bracket. 6. Use the hexagon wrench (large ) to tighten and firmly secure the two screws that were provisionally secured.[...]

  • Page 173

    Appendix 173 7. Use the hexagon wrench (small) to tighten the four screws and secure the media guide bar. 8. Perform parallel adjustment. Important: Attach the bar using 2 or more people. If the media guide bar falls, it may be deformed. Have 1 person hold the media guide bar when the screws are bein g secured.[...]

  • Page 174

    Appendix 174 For the parallel adjustment, se e “Parallel adjustment of t he auto take-up reel unit” on page 148 and perform Step s 1 through 4, and St ep 11 and later. Transport Before transporting the pr inter, contact your deal er or Epson Support. System Requirements Consult the documentation for your software RIP.[...]

  • Page 175

    Appendix 175 Specifications Table Printer Specifications Printing method On-demand ink jet Nozzle configuration 360 nozzles × 2 rows × 4 colors (black, cyan, magenta, yellow) Resolution (maximum) 720 × 1440 dpi Control code ESC/P raster (undisclosed command) Media feed method Friction feed Built-in memory 512 MB for Main 128 MB for Network Inter[...]

  • Page 176

    Appendix 176 *1 Use a shielded twisted pair cable ( category 5 or better). *2 With supplied media system installed; ink not includ ed. Operating Temperat ure/Humidity Range Dimension Storage (minimum) dimensions: 2620 (W) × 1013 (D) × 1311 (H) mm or 103.2 (W) × 39.9 (D) × 51.6 (H) inches Maximum dimensions: 2620 (W) × 1198 (D ) × 1650 (H) mm [...]

  • Page 177

    Appendix 177 Standards and Approvals Ink Specifications Type Dedicated ink pack Sublimation transfer ink Black, Cyan, Magenta, Yellow Use by date See the date printed on the ink pack (at normal temperature) Print quality guarantee exp iry 25 days (from the day th e ink tank was refilled from the ink pa ck) Storage temperature Uninstalled: -20 to 40[...]

  • Page 178

    Appendix 178 FCC Compliance Statement For United States Users This equipment has been te sted and found to comp ly with the limits fo r a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmf ul interference when the equipment is operated in a commercial environment. T[...]

  • Page 179

    Where To Get Help 179 Appendix A Where To Get Help New :See comme nts to select sections you need. The wor d “other” i ndicates produ cts except for inkjet, SPC, Page, and SI DM. Contacting Epson Support New :For All products Epson provides techni cal support and information on the in stallation, conf iguration, and operation of professional pr[...]

  • Page 180

    Software License Terms 180 Appendix B Software License Terms Open Source Software Licenses Bonjour This printer product includes the open source software pr ograms which apply the Apple Public Source License Ve rsion1.2 or its latest ve rsion ("Bonjour Programs"). We provide the source code of the Bonjour Prog rams pursuant to the Apple P[...]

  • Page 181

    Software License Terms 181 1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any Modificati ons, and/or any respecti ve portions thereof. 1.4 "Externally Deploy" means: (a) to sublicense, distribute or otherwise make Covered Code available, directly or indirectly, to an yone other th[...]

  • Page 182

    Software License Terms 182 (a) You must retain and reproduc e in all copies of Original Code the copyri ght and other proprietary notices and disclaimers of Apple as they a ppear in the Original Code, and keep intact all notices in the Original Code that refer to this License; and (b) You must include a copy of this License with every copy of Sourc[...]

  • Page 183

    Software License Terms 183 3. Your Grants. In consider ation of, and as a condition to, the licenses granted to You under this License, You hereby grant to any person or entity receivi ng or distributing Covered Code under this License a non-exclus ive, royalty-free, per petual, irrevocable license, under Your Applicabl e Patent Rights and other in[...]

  • Page 184

    Software License Terms 184 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies. You expressly acknowledge and agree t hat use of the Covered Code, or a[...]

  • Page 185

    Software License Terms 185 11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, titl e and interest in and to any Modifications made by such Contributor. Apple retains all rights, title and interest in and to the Original Code and any Modifications made by or on behalf of Appl e ("Apple Modifi[...]

  • Page 186

    Software License Terms 186 13.3 Independent Development. Nothi ng in this License will impai r Apple's right to acquire, license, develop, have others develop for it, market and/ or distribute technology or products that perform the same or similar functions as, or otherwise compete with, Modifications, Larger Works, technology or products tha[...]

  • Page 187

    Software License Terms 187 The Original Code and all softwa re distributed unde r the License are distributed on an 'AS IS' basis, WITHOUT WARRAN TY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY DISCLAIM S ALL SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABI LITY, FITNESS FOR A PARTICULAR PURPOSE, QU[...]

  • Page 188

    Software License Terms 188 3. Altered versions--including, but no t limited to, port s to new operat ing systems, exist ing ports with new graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library versions not from Info-ZIP --mu st be plainly marked as such and must not be misrepresented as being th[...]