Epson SureColor F7070 manual

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Table of contents for the manual

  • Page 1

    . Epson ® SureColor ® F7070 User’s Guide[...]

  • Page 2

    Copyrights and Trademarks 2 Copyrights and Trademarks All rights reserved. No part of this publication may be reproduced, st ored in a retrieval system, or transmit ted in any form or by any mean s, electronic, mechan ical, photocopyi ng, record ing, or otherwise, with out the prior wr itten permission of Sei ko Epson Corpor ation. The inf ormation[...]

  • Page 3

    Contents 3 Contents Chapter 1 Introduction Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When choosing a location for this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When setting up this product . . . . . . . . . . . . . . . [...]

  • Page 4

    Contents 4 Before Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Saving Optimal Settings for the Current Media (Print Media Settings) . . . . . . . . . . . . . . . . . 66 Parameters Stored in Media Setting Banks . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Contents 5 Chapter 5 Problem Solver When a Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 When a Maintenance Call/Service Call Occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Introduction 6 Chapter 1 Introduction Important Safety Instructions Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer. When choosing a location for this product ❏ Place this product on a flat, stable surface t hat is larger than th is product. This product will not [...]

  • Page 7

    Introduction 7 ❏ If you use an extension cord with this produc t, make sure the total ampere rating of the devices plugged into th e extension cord does not exc eed the cord’s ampere rating. Also, make sure the total ampere ra ting of all devices plugged into the wall outlet does not exceed the wall out let’s ampere rating. ❏ If damage occu[...]

  • Page 8

    Introduction 8 ❏ If fluid enters your eyes, ri nse immediately with water. Failure to observe this precaution could result in bloods hot eyes or mild inflammation. ❏ If swallowed, induce vomiting and consult a physician immediately. The lithium batteries in this product contain Perchlorate Ma terial - special handling may apply. See www.dtsc.ca[...]

  • Page 9

    Introduction 9 Printer Parts Front 1 Maintenance cover (left) Open this cover to clean the area around the print head . It is normally clos ed wh en the printer is in use. See “Cleaning Around the Print Head” on page 87. 2 Media output (eject) guide Media is output along this guide. 3 Roll core holder Place a used roll core for media take-up on[...]

  • Page 10

    Introductio n 10 7A u t o s w i t c h Use this switch to select the auto take-up direction. Choose Off to disable auto take-up. 8M a n u a l s w i t c h Use this switch to select the manual t a ke-up direction. The selected option takes effect when the Auto switch is in the Off position. 9C a s t e r s There are two casters on each leg. Onc e insta[...]

  • Page 11

    Introductio n 11 Slider (chip holder) 23 Alert lamp This lamp lights or flashes when an error occurs. On/flashing : An error has occurred; the type of error is indicated by how the lamp lights or fl ashes. Check the message on the control panel’s sc reen. Off : No error. 24 Control panel See “Control Panel” on page 15. 25 Front cover Open whe[...]

  • Page 12

    Introductio n 12 LAN port 1R J - 4 5 c o n n e c t o r Connects the LAN cable. Use a shielded tw isted pair cable (category 5 or higher). 2 Data lamp (orange) Indicates the network connection status an d whether the printer is receiving data. On: Connected Flashing: Receiving data 3 Status lamp (green/red) The color indicates network connection spe[...]

  • Page 13

    Introductio n 13 Interior Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the chapters listed in the refer ence sections below. 1 Print head The print head prints by moving left and right while emitting ink. Cleaning may be required. See “Cleaning Around the Print Head” on pag[...]

  • Page 14

    Introductio n 14 Back 7C a p s Except during printing, these caps cover the print head nozzles to prevent them from drying out. Cleaning may be required. See “Part Cleaning” on page 86. 8W i p e r The wiper removes ink from the print head nozzles. Cleaning or replacement may be required. See “Part Cleaning” on page 86 See “Replacing the W[...]

  • Page 15

    Introductio n 15 Control Panel 7H a n d l e After placing media on the right roll holder, rotate the handle to press the holder and apply pressure to the roll core. 1 P button (power button) Turns the power on and off. 2 P light (power light) The printer's operational status is indicated by a lit or flashing light. On : The power is on. Flashi[...]

  • Page 16

    Introductio n 16 3 M button (media setup button) Press this button to displa y the Media Setup menu, which contains such items as Media Remaining , Select Media , Customize Settings , and Print Media List . This button is disabled during printing. See “The Media Setu p Menu” on page 111. 4 Display Displays the printer's status, menus, erro[...]

  • Page 17

    Introductio n 17 Understanding the Display 12 W button (pause/cancel button) The printer enters pause status if this is pressed while printing. To release the pause status, press the W button ag ain, or select Pause Cancel on the screen and then press the Z button. To cancel print jobs being processed, select Job Cancel on the screen and then press[...]

  • Page 18

    Introductio n 18 4 Chip unit status The display changes as shown below when an error is detected in the installed chip unit. Normal Warning or error 1 Status indicators The chip unit status is indicated as follows. : No error. Ready to print. : An error occurred. Check the message on the screen, and clear the error : The chip unit could not be reco[...]

  • Page 19

    Introductio n 19 Features This wide-format color ink jet printer supports roll media up to 1626 mm (64 inches) in width. The main features of th is printer are described below. Realizing High Productivity Media Feeding Unit Accommoda tes High-Capacity Rolls The standard media feeding unit c an handle high-capacity rolls with external diameters of u[...]

  • Page 20

    Introductio n 20 Superior Ease of Use Easy Media Instal lation and Take up The roll and roll core holders requi re no spindles, eliminating the need to attach spindles before installing media. Just bring the media to the printe r and install it directly. Never having to juggle long spindles makes installing medi a a snap even wher e space is limite[...]

  • Page 21

    Introductio n 21 Notes on Usage and Storage Installation Space Make sure that you secure th e following space, cl ear of any other objec ts, so that paper ejection and consumable repl acement are not obstructed. For the external dime nsions of the printer, see “Spec ifications Table” on page 133. Notes When Using the Printer Note the following [...]

  • Page 22

    Introductio n 22 ❏ We recommend performing maintenance on the following compon ents as required. Failure to perform appropriate mainte nance will shorten print head life. See “Maintenance Around th e Print Head” on page 84. ❏ The print head may not be capped (the print head ma y not return to the right side) if the printer is turned off whe[...]

  • Page 23

    Introductio n 23 Head cleaning will be perfo rmed automatically after the printer is turned on. Head cleaning helps maintain print quality. Do not turn the printer off until cleaning is complete. Leaving the printer for too long without turning it on may resu lt in a malfunction. Repair work for such malf unction will be charged. ❏ If you will no[...]

  • Page 24

    Introductio n 24 Notes on Handling Ink Packs and Ink Tanks Note the following points w hen handling ink packs and ink tanks. ❏ Do not remove the ink tanks Ink tanks are calibrated when installed. Removing them can harm quality and functionality. ❏ Store ink packs at r oom temperature out of direct sunlight. ❏ To ensure print quality, use a ll[...]

  • Page 25

    Introductio n 25 ❏ Avoid locations that are subject to dire ct sunlight, excessive heat, or humidity. ❏ When not in use, media should be removed fr om the printer, rewound, and inserted in its original packaging for storage. Leaving media in the printer for extended periods may cause it to deteriorate. Handling Media After Printing To maintain [...]

  • Page 26

    Introductio n 26 Starting EPSON LFP Remote Panel 2 Launch EPSON LFP Remo te Panel 2 after confirming that the printer displays Ready . 1. The application can be laun ched using either of t he following two methods. 2. Click the desired item in the EPSON LFP Remote Panel 2 main window. See EPSON LFP Remote Panel 2 help for more information. Exiting [...]

  • Page 27

    Introductio n 27 Uninstalling Software This section describes how to uninstall EPSON LFP Remote P anel 2 and the Epson communications driver. 1. Turn off the printer, and unplug the interface cable. 2. Go to the Control Panel and click Uninstall a program from the Programs category. 3. Select the software you w ant to remove and then click Uninstal[...]

  • Page 28

    Basic Operations 28 Chapter 2 Basic Operations Loading and Exchanging Media Loading Media The procedure for loading media varies depending on whether you are using the installed media feeding unit or the optional heavy roll media system. Follow the steps below when usin g the supplied media feeding unit. When the Heavy Roll M edia Feeding Unit is i[...]

  • Page 29

    Basic Operations 29 When the Standard Media Feeding Unit Is Installed This section describes how to load media when the standa rd media feeding unit is installed. 1. Turn on the printer by pressing the P button. 2. Loosen the roll holder fi xing screws and adjust the roll ho lders so that the gap between the two is wider than the media. Center the [...]

  • Page 30

    Basic Operations 30 3. Place media on the roll s upport oriented accordi ng to how it is ro lled (see below) and position it as indicated by the mark on the label. Printable side out Printable side in If the label does not ha ve a loading position, mark it on t he label as instructed in the Setup Guide . Note: Be sure the option selected for Roll T[...]

  • Page 31

    Basic Operations 31 4. Raise the roll holder le ver on the left si de of the printer to lift the media into position, then firmly insert the roll holder. If the roll of media ha s an outer diameter which is less tha n 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holde r. The roll core will not reach the holder when raised[...]

  • Page 32

    Basic Operations 32 If the roll of media ha s an outer diameter which is less tha n 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder as described in step 4. 7. Tighten the roll holder screw to fix the roll holder in place.[...]

  • Page 33

    Basic Operations 33 8. Rotate the handle until part A in the illustration below is fully inserted. 9. Raise the media loading lever. Important: Once part A is hidden, do not turn the h andle any further. Failure to observe this preca ution could damage the roll holder.[...]

  • Page 34

    Basic Operations 34 10. Pull out the edge of the media and insert it into the printer. 11. Insert the media past the pres sure rollers and lower the media loading lever to hold it in place. Confirm that the left edge of t he media passes over the center of the square in the label on the loading guide. Note: Media that is heavy and difficult to unro[...]

  • Page 35

    Basic Operations 35 12. Go to the front of the pr inter and open t he front cover. 13. Hold the center of the media and raise the media loading lever. 14. Pull the media straight forw ard until the edge is past the label on the botto m side of the eject guide. Important: Perform steps 11 to 3 in reverse order and repeat the loading process if the l[...]

  • Page 36

    Basic Operations 36 Keep the right edge of the media parallel to the scale marki ngs on the two l abels on the eject guide. 15. Lower the media loading lever to hold the media in place. To print immediately, proceed to step 16. For information on loadi ng the media into the auto take-up reel unit, see “U sing the Auto Take-up Reel Unit” on page[...]

  • Page 37

    Basic Operations 37 16. Attach the media hol ding plates at either side of the media. First, position the plates so that the edges of th e media are in the centers of the round holes. Next, adjust the position so that the white line is vi sible in the sq uare window and push the plates down to lock them in place and k eep them from lifting. Importa[...]

  • Page 38

    Basic Operations 38 17. Close the front cover. Using the Optional Heavy Roll Media Feeding Unit This section describes how to load media when the optional heavy roll media feeding unit is installed. We recommend using a lifter fo r media over 40 kg (88.2 lb). The explanation that follows assu mes that a lifter is used. The following types of lifter[...]

  • Page 39

    Basic Operations 39 1. Turn on the printer by pressing the P button. 2. Loosen the roll holder fi xing screws and adjust the roll ho lders so that the gap between the two is wider than the media. 3. Place the media on a lifter oriented according to how it is rolled (see below) and move the lift to position t he media as indicated by the mark on the[...]

  • Page 40

    Basic Operations 40 Printable side in If the label does not ha ve the loading position, mark it on the label as in structed in the Setup Guide supplied with the optional heavy roll media system. 4. Align the media an d the roll holders. Note: Be sure the option selected for Roll Type in the Customize Settings menu matches how the media is rolled. R[...]

  • Page 41

    Basic Operations 41 Raise or lower the lifter un til the media roll core is le vel with the roll holders. 5. Fully insert the left roll hol der. Next, tighten the ro ll holder screw to fix the roll holder in place. 6. Fully insert the right ro ll holder. Next, tighten t he roll holder screw to fix the roll holder in place. 7. Remove the lifter.[...]

  • Page 42

    Basic Operations 42 8. Rotate the handle until part A in the illustration below is fully inserted. 9. Raise the media loading lever. Important: Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder. If part A is not hidden even afte r turning the handle until it can no longer be t[...]

  • Page 43

    Basic Operations 43 10. Pull out the edge of the media and insert it into the printer. 11. Insert the media past the pres sure rollers and lower the media loading lever to hold it in place. Confirm that the left edge of t he media passes over the center of the square in the label on the loading guide. Note: Media that is heavy and difficult to unro[...]

  • Page 44

    Basic Operations 44 12. Go to the front of the pr inter and open t he front cover. 13. Hold the center of the media and raise the media loading lever. 14. Pull the media straight forw ard until the edge has past the l abel on the left side of the eject guide. Important: Perform steps 11 to 3 in reverse order and repeat the loading process if the le[...]

  • Page 45

    Basic Operations 45 Keep the right edge of the me dia parallel with the scale markings on the two labels on the eject guide. 15. Lower the media loading lever to hold the media in place. To print immediately, proceed to step 16. For information on loading the media in to the auto take-up reel unit, see “Using the Auto Take-up Reel Unit” on page[...]

  • Page 46

    Basic Operations 46 16. Attach the media hol ding plates at either side of the media. First, position the plates so that the edges of th e media are in the centers of the round holes. Next, adjust the position until the white line is visible in the square window and push the plates down to lock them in place. Important: ❏ Do not use the media hol[...]

  • Page 47

    Basic Operations 47 17. Close the front cover. Viewing and Changing Media Settings The control panel displays t he following information on ce the media is loaded. This display can be used to view or change the following two options: ❏ Remaining Setup On : The printer displays the am ount of media remaining. Off : The printer does not display th [...]

  • Page 48

    Basic Operations 48 XXXXXXXXXXXXXXXXXX : Media settings are based on those stored in the printer in media settings bank No. 1. Media settings banks c an store a variety of settings fo r different media based on the options selected in the Medi a Suction, Head Alignment, a nd other menus. Up to 30 combinations of settings c an be stored by assigni n[...]

  • Page 49

    Basic Operations 49 Exchanging Media To replace the media afte r printing, print the amount of media remain ing, cut the media, and remove the roll. Printing the Amount of Media Remaining The printer displays the amount of media remaining and any m edia low warnings in the control panel. This makes it possible to determine whether t he media requir[...]

  • Page 50

    Basic Operations 50 4. Press the Z button to print the amo unt of media remaining. Cutting Media Use a cutter (not in cluded) to cut the media when prin ting is complete. This section described how to use a cu tter to cut the media. 1. Confirm that the prin ter is ready to print. 2. Press the button and the Z button. The printer will f eed the trai[...]

  • Page 51

    Basic Operations 51 If you have printed the amount of media remaining, press the u button to rewind the media so that this inform ation will remain on the ro ll after the media is cut. 3. Remove the medi a holding plates. 4. Cut the media with the cutter. Pass the blade of t he cutter down t he cutting groove.[...]

  • Page 52

    Basic Operations 52 Removing Media You can now remove t he media from the roll holders. To remove th e media, reverse the steps you followed to load it. See the section beginning with “Loading Media” on page 28. Using the Auto Take-up Reel Unit Media Loading and Take-Up The auto take-up reel unit automatically takes up media as it is pr inted, [...]

  • Page 53

    Basic Operations 53 Attaching the Roll Core 1. After confirming that the media is loaded correctly, press the d button to feed the media as far as the auto take-up reel unit roll core holder. 2. Loosen the roll core holder fixing screws and adj ust the roll core hol ders so that the gap between the two is wider than the media. Center the roll suppo[...]

  • Page 54

    Basic Operations 54 3. Align the right roll core holder with t he right edge of the me dia and tighten the fixing screw. 4. Insert the roll core onto the right holder. 5. Insert the left holder into the roll core. Slide the holder in until part A in the illustrati on b elow is fully inserted.[...]

  • Page 55

    Basic Operations 55 6. Tighten the roll core holder fixing screw to fix the roll core holder in place. For information on counter clockwise take up, s ee the following section. For information on clockwise take up, see “Clockwise Take-Up” on page 59. Counterclockwise Take Up 1. Attach the media to the take-up roll core. Tape the media to the ta[...]

  • Page 56

    Basic Operations 56 3. Flip the Auto switch to Off and press the Manual switch to to wrap the media once around the roll core. Important: Confirm that edges of media taken up on the roll core are not misaligned. If t he edges are misaligned, the media that follows ca nnot be taken up correctly. When the edges a re misaligned, press the Manual switc[...]

  • Page 57

    Basic Operations 57 4. Flip the Auto switch to . 5. Lower the tension bar.[...]

  • Page 58

    Basic Operations 58 6. Confirm that the media is attached without deformation. As shown in the identified sections in the illu stration below, if the t ensions of the left and right edges of the media are different, the media cannot be taken up correctly. If there is slack on one side, repeat from step 1. 7. Press the d button to feed the medi a un[...]

  • Page 59

    Basic Operations 59 Clockwise Take-Up 1. Attach the media to the take-up roll core. Tape the media to the take-up ro ll core in the center and th en at the left and right edges. Pull the media straight down w hen taping the left and right edges. 2. Press the d button in the control panel to feed enoug h media for a single wrap around the roll core.[...]

  • Page 60

    Basic Operations 60 3. Flip the Auto switch to Off and press the Manual switch to to wrap the media once around the roll core. Important: Confirm that edges of media taken up on the roll core are not misaligned. If the ed ges are misaligned, the media that follows ca nnot be taken up correctly. When the edges a re misaligned, press the Manual switc[...]

  • Page 61

    Basic Operations 61 4. Flip the Auto switch to . 5. Lower the tension bar. 6. Confirm that the media is attached without deformation.[...]

  • Page 62

    Basic Operations 62 As shown in the identified sections in the illu stration below, if the t ensions of the left and right edges of the media are different, the media cannot be taken up correctly. If there is slack on one side, repeat from step 1. 7. Press the d button to feed the medi a until the take-up roll core begins to turn. Removing the Take[...]

  • Page 63

    Basic Operations 63 When the Standard Auto Take- up Reel Unit Is Installed This section describes how to remo ve media from the take-up reel. 1. Cut the media and roll the cut end onto the ta ke-up reel. See “Cu tting Media” on page 50. 2. To prevent the media from s liding off the roll, support t he roll at its left end. 3. Loosen the left rol[...]

  • Page 64

    Basic Operations 64 6. Loosen the right roll core hol der fixing screw and remove the roll co re holder from the roll. 7. Lower the roll onto the roll support. Using the Optional Heavy Roll Auto Take-up Reel Unit This section explains how to remove media from the ta ke-up reel using a lifter. The following types of lifters can be used. ❏ Fork or [...]

  • Page 65

    Basic Operations 65 1. Cut the media and roll the cut end onto the ta ke-up reel. See “Cu tting Media” on page 50. 2. Insert the lifter between the media and t he auto take-up reel uni t and adjust the height to support the take-up roll. 3. Loosen the left roll co re holder fixing screw and remove t he roll core holder from the roll. 4. Loosen [...]

  • Page 66

    Basic Operations 66 Before Printing To maintain print quality, perform the following inspection be fore starting wo rk each day. ❏ Print a check pattern to check for clogged nozzles. ❏ Perform head cleaning if parts of the pattern are faint or missing. See “Checking for Clogged Nozzles” on page 81. See “Head Cleaning” on page 82. Saving[...]

  • Page 67

    Basic Operations 67 ❏ Multi-Strike Printing ❏ Roll Type ❏ Tension Measurement ❏ Media Tension ❏ Feed Speed For more information on these items, see “The M edia Setup Menu” on page 111. Saving Settings Follow the steps below to save media settings. Choosing a Media Setting Bank 1. After confirming that the printer is ready to p rint, p[...]

  • Page 68

    Basic Operations 68 Setting Name Name the media setting bank. Using distinctive names makes it easier to select banks for use. 1. Select Setting Name and press the Z button. 2. Use the d / u buttons to display letters and sym bols. When the desired character is displayed, press the r button to select th e next entry position. Mistakes can be erased[...]

  • Page 69

    Basic Operations 69 For more information on manua l head alignment, see “Cor recting Print Misalignment (Head Alignment)” on page 71. Drying Allows you to set the drying time per pass. 1. Use the d / u buttons to select Drying and press the Z button. 2. Select Drying Time Per Pass and press the Z button. 3. Use the d / u buttons to change t he [...]

  • Page 70

    Basic Operations 70 Multi-Strike Printing Choose the number of time s each line is printed. 1. Use the d / u buttons to select Multi-Strike Printing and press the Z button. 2. Use the d / u buttons to choose a value. 3. Select the desired option and press the Z button. 4. Press the y button to return to th e customize settings menu. Roll Type Choos[...]

  • Page 71

    Basic Operations 71 3. Select the desired option and press the Z button. 4. Press the y button to return to th e customize settings menu. Feed Speed Choose a slower feed speed if m edia is creased or torn or st icks together during printing. The lower the value, t he slower the speed. 1. Use the d / u buttons to select Feed Speed and press the Z bu[...]

  • Page 72

    Basic Operations 72 The settings menu will be displayed. 2. Select Media Setup and press the Z button. 3. Use the d / u buttons to select Customize Settings and press the Z button. 4. Use the d / u buttons to select a media sett ing bank number between 1 and 30 and then press the Z button. Note that any settings already sav ed in the printer wi ll [...]

  • Page 73

    Basic Operations 73 9. When Check 1 is displayed in the control panel, use the d / u buttons to select the number recorded in step 8 and press the Z button. 10. Select the numbers for all colors and press the Z button. 11. The media setup menu will be displayed when you enter the pattern number for the last color. Feed Adjustment Feed Adjustment is[...]

  • Page 74

    Basic Operations 74 Using a Test Pattern Primary and Secondary adjustments are required. Normally the Secondary adjustment is performed after the Primary adjustment. Primary adjustment alone may be sufficient if you only wish to accurately print the length of a design. 1. After confirming that the printer is ready to p rint, press the Menu button. [...]

  • Page 75

    Basic Operations 75 9. Using a ruler that shows millimeters, me asure the distance be tween the “+” symbols. Record either the distance between the two center symbols or the average of the distances between the left , center, and right symbols. 10. Pattern length is displayed in the control panel. Using the d / u buttons, enter the value record[...]

  • Page 76

    Basic Operations 76 2. An adjustment value wil l be displayed. Use the d / u buttons to select a value. If the feed amount is too sm all, black bands (dark stripes) will appear; adj ust the feed amount upwards. If, in contrast, the feed amo unt is too large, white bands (pale stripes) will appear; adjust the feed amount downwards. 3. If you are not[...]

  • Page 77

    Basic Operations 77 *1 The value se lected for Side Margin(Left) in the setup menu. T he default value is 5 mm (0.2 inch ). Choose a Side Margin(L eft) over 10 mm (0.4 inch ) when using media holding pla tes. *2 The total of the va lues selected fo r Print Start Position and Side Margin(Right) in the setup menu. The default value is 5 mm (0 .2 inch[...]

  • Page 78

    Basic Operations 78 Note: The margins may not conform to the va lues selected in the do cument (or application). If the value selected for Side Margin or Print Start Posi tion is changed, documents t hat fill the printable area will not be printed to the full width of the media.[...]

  • Page 79

    Maintenance 79 Chapter 3 Maintenance Daily Maintenance To maintain print quality, perform the follow ing inspection and cleaning before starting work each day. Cleaning the Platen, Pressure Rollers, and Media Holding Plates Ink and particles of paper and lint from the media accumula te on the platen, pressure rollers, and media holding plates . Ink[...]

  • Page 80

    Maintenance 80 Remove particles of paper and dust from the pres sure rollers usi ng a soft-bristled brush. 6. Clean the media holding plates and platen. Dampen a soft cloth in water, wring it out thor oughly, and use it to remove lint and dust from the media holding plates on both the left and right sides and from the platen.[...]

  • Page 81

    Maintenance 81 Checking for Clogged Nozzles We recommend that you check the nozzles for clogs each time you print to ensure quality results. Ways to Check for Clogs There are two ways to check for clogs. ❏ Print Nozzle Pattern At specified intervals, the pr inter prints a test pattern a t the start of normal printing. When printing is complete, y[...]

  • Page 82

    Maintenance 82 When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible. Cut the media if necessary. S ee “Cutting M edia” on page 50. 4. Inspect the nozzle pattern. Example of clean nozzles: The pattern contains no gaps. Example of clogged nozzles: Perform head cleaning if any segments a[...]

  • Page 83

    Maintenance 83 Head Cleaning Level Choose from three levels of head cleaning. Select Execute (Light) first. If the pattern still contains faint or missing segments after head cleaning has been performed once, try again using Execute (Medium) or Execute (Heavy) . Auto Maintenance Options The printer features handy aut o maintenance options for perfo[...]

  • Page 84

    Maintenance 84 1. Pressing the # button when the printe r is ready to print displays the Maintenance menu. Pressing the # button when printing is p aused takes you to step 3. 2. Use the d / u buttons to select Cleaning and press the Z button. 3. Choose the nozzles to be cleaned. All Nozzles Choose this option if all patterns in the pr inted nozzle [...]

  • Page 85

    Maintenance 85 Cleaning: Preparation and Notes What You’ll Need Ready the following items before beginning part cleaning. ❏ Protective eyeware (not included) Protects your eyes from ink. ❏ A maintenance kit (suppl ied with printer) Contains gloves, cleaning sti cks, a wiper, and a wiper cleaner. Order new maintenance kits onc e the contents o[...]

  • Page 86

    Maintenance 86 ❏ Touch a metallic object before starting work to discharge any static electricity. Part Cleaning To preserve print quality and ensure good results, clean around the print head as suggested below. ❏ When colors in the printout are faint or missing even after the hea d has been cleaned. ❏ When the printout is smudged. Clean the [...]

  • Page 87

    Maintenance 87 1. Confirm that the pr inter is on and press # . The Maintenance menu wi ll be displayed. 2. Use the d / u buttons to select Head Maintenance and press the Z button. 3. Press the Z button to move t he print head to the part cleaning position. 4. Open the maintenance co vers at each end. Cleaning Around the Print Head Inspect the area[...]

  • Page 88

    Maintenance 88 2. Ink spatters on the base of the print head can be removed using a clean room wipe (not included). Cleaning the Wiper and Caps 1. Clean the front and back of the wiper with a cleaning stick. If the attachment points do not require cleaning, clean the wiper as shown below and proceed to step 7. Important: ❏ Be sure not to touch th[...]

  • Page 89

    Maintenance 89 If there is ink on the attachment points, remove the wiper for cleaning. Proceed to step 2. 2. Remove the wiper. Holding the wiper by the atta chment point, tilt it to the left and lift it out.[...]

  • Page 90

    Maintenance 90 3. Clean the front and back of the wiper with a cleaning stick. 4. Clean the bottom of the wi per with a cleaning stick. 5. Clean the attachment point s with a cleaning stick. 6. Return the wiper when cleaning is complete.[...]

  • Page 91

    Maintenance 91 Place the wiper on the attach ment point and press it down until it clicks into place. 7. Clean the area around the outside of the caps with a cleaning stick. Cleaning the Wiper Rail 1. When Press OK after cleaning is displayed on the control panel, press the Z button to move the wiper to the back. Important: Do not touch the insid e[...]

  • Page 92

    Maintenance 92 2. Remove the wiper cleaner. Grasp the cleaner as shown and lift it from the printer. 3. Clean the area shown in the illustration. 4. Replace the wiper cleaner you removed in step 2 to its original position. 5. Close the left and right main tenance covers and press the Z button.[...]

  • Page 93

    Maintenance 93 Disposing of Waste Ink When to Dispose of Waste Ink Be sure to replace the waste ink bottle w hen the following message is displayed in the control panel. ❏ Prepare empty waste ink bottle. ❏ Replace waste ink bottle and press Z . The printer tracks waste ink and displays a message when the counter reaches the warning level. Reset[...]

  • Page 94

    Maintenance 94 Replacing the Waste Ink Bottle 1. Remove the waste ink bottle from the waste ink bottle holder. 2. Insert the waste ink tube into the mouth of the new waste ink bottle and place the waste ink bottle in the holder. Tightly seal the lid on the used waste ink bottle. Important: Only reset the counter when replacing th e waste ink bottle[...]

  • Page 95

    Maintenance 95 3. Press the Z button. 4. Check again to confirm that a fresh waste ink bottle is correctl y placed and then press the Z button to reset t he waste ink counter. Replacing the Wiper and Wiper Cleaner Replace the wiper and wiper cl eaner if the printout is fa int or smudged or segments are missing even after cleaning. 1. Confirm that t[...]

  • Page 96

    Maintenance 96 4. Open the right ma intenance cover. 5. Remove the wiper cleaner. Grasp the cleaner as shown and lift it from the printer. 6. Insert a new wiper cleaner.[...]

  • Page 97

    Maintenance 97 Place the wiper cleaner on the attachment point and pre ss down until you hear a click. 7. Remove the wiper. Holding the wiper by the attachment po int, tilt it left and lift it out. 8. Insert new wiper.[...]

  • Page 98

    Maintenance 98 Remove the cap on the wiping pa rt of the wiper, then place th e wiper on the attachment point and press down unt il you hear a click. 9. Press the Z button when the r eplacement procedure is complete. 10. Close the maintenance cover and press the Z button. The menus will close when the print head returns to its normal position. Chip[...]

  • Page 99

    Maintenance 99 Procedure for Chip Unit Replacement and Ink Refills You can use the same procedure to replace chip units for all colors. Important: This printer has a remaining ink warning syste m. Use the following procedure for replacement and ink refills to replace the chip unit and refill the ink correctly. After the service engineer attaches th[...]

  • Page 100

    Maintenance 100 1. If the message Chip unit expended is displayed on the control panel screen, check the remaining ink in the ink tank using the scale on the ink pack. If the remaining ink level is greater than 70 mm (2.8 inches) from the base of the ink tank: We recommend continuing to use the printer until the re maining ink level is 70 mm (2.8 i[...]

  • Page 101

    Maintenance 101 2. Lift the lock lever for the slider of the chip unit you intend to replace. 3. Insert a finger into the gr oove on the top of t he slider and pull straight outward. Important: When the remaining ink is 70 mm (2.8 inches) or mo re from the bottom of the ink tank and a message appears stating, Refill Ink Tank , it is time to replace[...]

  • Page 102

    Maintenance 102 4. Remove the chip un it from the slider. 5. Attach the chip unit supplied with the new ink pack to the slider. Check to confirm that the colo r of the label on the slider ma tches the color of the label on the chip unit when installing.[...]

  • Page 103

    Maintenance 103 6. Hold the slider level and inse rt it, then lower the lock lever. 7. Shake the new ink pack horizontally for approx imately 5 cm (2 inches) left and right for 5 seconds (approximately 15 times). Important: Do not push the slider in with too much force. Failure to obse rve this precaution could damage the printer.[...]

  • Page 104

    Maintenance 104 8. Open the slider ink inlet cover. 9. Remove the ink inlet cap from the ink tank. 10. Cut or tear off the ink pack spout opening. 11. Fill the ink tank with the ink from the ink pack.[...]

  • Page 105

    Maintenance 105 Insert the spout of the ink pa ck into the ink tank ink inlet groove and slowly tilt to pour out the ink. Important: Get all the ink out of the ink pack so that there is none remaining. Do not use the ink in an ink pack to refill multiple ink tanks. This can prevent th e proper display of messages from the remaining ink warning syst[...]

  • Page 106

    Maintenance 106 12. Put the ink inlet c ap back on the ink tank. 13. Close the slider ink inlet cover. Disposal of Used Consumables Dispose of used ink packs and ch ip units, as well as printed media following local laws and regulations, for example by consigning waste to i ndustrial waste disposer.[...]

  • Page 107

    Maintenance 107 Parts That Are Periodically Replaced The following parts require periodic replacement. The time until the foll owing parts need to be replaced depends on the conditions of use: ❏ Print head ❏ Carriage encoder ❏ Ink holder ❏ Damper kit ❏ Pump cap ❏ Ink supply tank The part life varies with operating conditions. Ba se the [...]

  • Page 108

    Using the Control Panel Menu 108 Chapter 4 Using the Control Panel Menu Menu Operations The menus are used as shown below. Menu List The following items and parame ters can be set and execut ed in the Menu. See the reference pages for more details on each item.[...]

  • Page 109

    Using the Control Panel Menu 109 Menu Item Parameter Media Setup See “The Media Setup Menu” on page 111. Media Remaining Remaining Setup On, Off Length 5.0 to 99.5 m (15 to 300 ft) Remaining Alert 1 to 15 m (4 to 50 ft) Print Remaining Length Print Select Media RIP Settings, 1 to 30 (media setting bank number) Customize Settings Current Setting[...]

  • Page 110

    Using the Control Panel Menu 110 Printer Setup See “The Printer Setup Menu” on page 115. Side Margin(Right) 3 to 25 mm (0.12 to 1.00 inch) Side Margin(Left) 3 to 25 mm (0.12 to 1.00 inch) Print Start Position 0 to 800 mm (0.00 to 32.00 inches) Media Size Check On, Off Media End Check On, Off Media Skew Check On, Off Print Nozzle Pattern Off, 1 [...]

  • Page 111

    Using the Control Panel Menu 111 Details of the Menu The Media Setup Menu The Media Setup menu can be access ed directly by pressing the M button. indicates default settings. Media Remaining Preference See “The Preference Menu” on page 119. Date And Time MM/DD/YY HH:MM Language Japanese, English, French, Italian, German, Portuguese, Spanish, Du[...]

  • Page 112

    Using the Control Panel Menu 112 Select Media Customize Settings RIP Settings Parameter Explanation RIP Settings Choose the media settings used for printing. If RIP Settings is selected, the media settings selected in the software RIP will be used. Select a number between 1 and 30 to use the settings in the corresponding media setting bank. Use Cus[...]

  • Page 113

    Using the Control Panel Menu 113 1 to 30 (media setting bank number) Tension Measurement Periodically Choose Periodically or Every page to have the printer automatically monitor and adjust media tension duri ng printing fo r optimal results, Off to disable automatic tension adjustment. Periodically is recommended in most circumstances. The printer [...]

  • Page 114

    Using the Control Panel Menu 114 Drying Time Per Pass 0 to 10 sec Select the time the pr int head pauses to allow drying after each pass. Choose from values between 0.0 and 10.0 seconds. The time needed for the ink to dry varies with ink densit y and the media used. If the ink blurs on the media, set a longer time for drying the ink. Increasing the[...]

  • Page 115

    Using the Control Panel Menu 115 Print Media List The Printer Setup Menu indicates default settings. Parameter Explanation Print Print the contents of media se tting banks 1 to 30. Item Parameter Explanation Side Margin(Right) 3 to 25 mm (0.12 to 1.00 inch) Choose the width of the right margin when media is loaded in the printer. For more informati[...]

  • Page 116

    Using the Control Panel Menu 116 Light Off/1 to 240 hours Choose the frequency—never ( Off ) or after 1 to 240 hours—an d strength with which the printer perf orms head cleaning. Periodic head cleaning will not be performed while Off is selected. If a value between 1 and 240 hours is selected, auto head clea ning will be performed after the spe[...]

  • Page 117

    Using the Control Panel Menu 117 The Maintenance Menu The Maintenance menu can be accessed directly by pressing the # button. The Print Logs Menu These items are used to track consumables. Item Parameter Explanation Nozzle Check Print A nozzle pattern will be printe d. Inspect the pattern visually and perform head cleaning if you detect faint or mi[...]

  • Page 118

    Using the Control Panel Menu 118 The Printer Status Menu These items track prin ter use and settings. The Network Setup Menu indicates default settings. Item Parameter Explanation Print Status Sheet Print Print a status sheet showing current printer settings, and the status of periodical replacement pa rts. Use this optio n to view a variety of inf[...]

  • Page 119

    Using the Control Panel Menu 119 The Preference Menu indicates default settings. The Reset All Settings Menu Item Parameter Explanation Date And Time MM/DD/YY HH:MM Set the printer’s built- in clock. The time provided by the clock is used when printing logs and status sheets. Language Japanese Select the language used in the control panel display[...]

  • Page 120

    Problem Solver 120 Chapter 5 Problem Solver When a Message is Displayed If one of the following message s is displayed, read and foll ow the instructions below. Messages What to do Prepare empty waste ink bottle. The waste ink bottle is getting full. Ready a new waste ink bottle . See “Options and Consumable Products” on page 129. Chip Unit Err[...]

  • Page 121

    Problem Solver 121 When a Maintenance Call/Service Call Occurs Troubleshooting You cannot print (because th e printer does not work) The printer does not turn on. Media Size Error Load correct size media. The media currently loaded is not the correct width. Raise the media loading lever and remove the media. The narrowest width supported by the pri[...]

  • Page 122

    Problem Solver 122 The printer is not communicating with the computer. You cannot print under the network environment. The printer has an error. The printer sounds like it is printing, but nothing prints The print head moves, but nothing prints. o Is the cable plugged in properly? Make sure the printer's interface cable is securely plugged in [...]

  • Page 123

    Problem Solver 123 Test Pattern Does Not Print Correctly The prints are not what you expected Print quality is poor, uneven, too light, or too dark. o Is the message Motor Self Adjustment di splayed on the control panel's screen? The printer adjust s the internal motor. Wait for a while without turning off the printer. o Perform head cleaning.[...]

  • Page 124

    Problem Solver 124 The print is not positioned properly on the media. Vertical ruled lines are misaligned. The printed surface is scuffed or soiled. o Is Data Width selected f or Head Movement? Selecting Data Width for Head Movement in the setup menu increases print speed but may slightly reduce print quality. For better quality results, select Pri[...]

  • Page 125

    Problem Solver 125 Media Problems Media Is Creased Media Jams Printing does not stop when the roll ends o Is the media creased or folded? Media that is creased or folded may rise from the platen and contac t the print head, resulting in smudges or uneven colors. o Are the wiper, caps, or print head stained? Ink clots or lint arou nd the wiper, caps[...]

  • Page 126

    Problem Solver 126 Removing Jammed Media Follow the steps below to remove jammed media. 1. Open the front cover. 2. Turn off the printer. If a message is displayed and the printer w ill not turn off, unp lug the power cable. 3. Remove the media holding plates, if installed. c Caution: Be careful not to tra p your hands or fingers when opening or cl[...]

  • Page 127

    Problem Solver 127 4. If the print head is ov er the media, move it away from the jam. 5. Raise the media loading lever. 6. Pull the media to the cutter groove and use a cutter to re move torn or creased portions. 7. Manually rewind the cut media. 8. Remove any media that remains inside the printer. 9. Turn on the power to the prin ter and perform [...]

  • Page 128

    Problem Solver 128 Reload the media and re sume printing. See “Loading Media” on page 28. Other Problems The control panel display keeps turning off. The red light is on inside the printer. Important: If the printer is left off for an extended period, the print head will be lef t uncapped and dry out, and will not print properly when printing r[...]

  • Page 129

    Appendix 129 Chapter 6 Appendix Options and Consumable Products The following options and consumabl e products are available fo r use with your printer (as of September 2012). For the latest informati on, see the Epson website. Product Part number Explanation Ink packs Black T741100 Epson recommends the use of genuine Epson ink packs. Epson cannot [...]

  • Page 130

    Appendix 130 Supported Media The following media can be used with the printer. Print quality is greatly affected by the type and quality of media used. Choose a media suited to the task at hand. For information on use, refer to the documentation supplied with the media or contact the manufacturer. We re commend that you print a test run and check t[...]

  • Page 131

    Appendix 131 Moving and Transporting the Printer This section describes how to move and transport the product. Moving the Printer This section assumes that the product is being mov ed to another locati on on the same floor without traversing stairs, ramps, or lifts. See below for info rmation on moving the printer between floors or to another build[...]

  • Page 132

    Appendix 132 Post-Move Setup After moving the printer, follow t he steps below to ready it for use. 1. Check that the new lo cation is appropriate. See the Setup Guide. 2. Plug in the power cables and turn the printer on. See the Setup Guide. 3. Perform a nozzle check to check for clogged nozzles. See “Checking for Clogged Nozzles” on page 81. [...]

  • Page 133

    Appendix 133 Specifications Table *1 Use a shielded twisted pair cable ( category 5 or better). *2 With supplied media system installed; ink not includ ed. Printer Specifications Printing method On-demand ink jet Nozzle configuration 360 nozzles × 2 rows × 4 colors (black, cyan, magenta, yellow) Resolution (maximum) 720 × 1440 dpi Control code E[...]

  • Page 134

    Appendix 134 Standards and Approvals Ink Specifications Type Dedicated ink pack Dye sublimation ink Black, Cyan, Magenta, Yellow Use by date See the date printed on the ink pack (at normal temperature) Print quality guarantee exp iry 25 days (from the day th e ink tank was refilled from the ink pa ck) Storage temperature Uninstalled: -20 to 40°C o[...]

  • Page 135

    Appendix 135 FCC Compliance Statement For United States Users This equipment has been te sted and found to comp ly with the limits fo r a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmf ul interference when the equipment is operated in a commercial environment. T[...]

  • Page 136

    Where To Get Help 136 Appendix A Where To Get Help New :See comments to select sect ions you need. The word "ot her" indicates products except for inkjet, SPC, Page, and SIDM. Contacting Epson Support New :For All products Epson provides techni cal support and information on the in stallation, conf iguration, and operation of professional[...]

  • Page 137

    Software License Terms 137 Appendix B Software License Terms Open Source Software Licenses Bonjour This printer product includes the open source software pr ograms which apply the Apple Public Source License Ve rsion1.2 or its latest ve rsion ("Bonjour Programs"). We provide the source code of the Bonjour Prog rams pursuant to the Apple P[...]

  • Page 138

    Software License Terms 138 1.3 "Covered Code" means the Original Code, Modifications, the combination of Original Code and any Modificati ons, and/or any respecti ve portions thereof. 1.4 "Externally Deploy" means: (a) to sublicense, distribute or otherwise make Covered Code available, directly or indirectly, to an yone other th[...]

  • Page 139

    Software License Terms 139 (a) You must retain and reproduc e in all copies of Original Code the copyri ght and other proprietary notices and disclaimers of Apple as they a ppear in the Original Code, and keep intact all notices in the Original Code that refer to this License; and (b) You must include a copy of this License with every copy of Sourc[...]

  • Page 140

    Software License Terms 140 3. Your Grants. In consider ation of, and as a condition to, the licenses granted to You under this License, You hereby grant to any person or entity receivi ng or distributing Covered Code under this License a non-exclus ive, royalty-free, per petual, irrevocable license, under Your Applicabl e Patent Rights and other in[...]

  • Page 141

    Software License Terms 141 8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be incomplete or contain inaccuracies. You expressly acknowledge and agree t hat use of the Covered Code, or a[...]

  • Page 142

    Software License Terms 142 11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, titl e and interest in and to any Modifications made by such Contributor. Apple retains all rights, title and interest in and to the Original Code and any Modifications made by or on behalf of Appl e ("Apple Modifi[...]

  • Page 143

    Software License Terms 143 13.3 Independent Development. Nothi ng in this License will impai r Apple's right to acquire, license, develop, have others develop for it, market and/ or distribute technology or products that perform the same or similar functions as, or otherwise compete with, Modifications, Larger Works, technology or products tha[...]

  • Page 144

    Software License Terms 144 The Original Code and all softwa re distributed unde r the License are distributed on an 'AS IS' basis, WITHOUT WARRAN TY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY DISCLAIM S ALL SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABI LITY, FITNESS FOR A PARTICULAR PURPOSE, QU[...]

  • Page 145

    Software License Terms 145 3. Altered versions--including, but no t limited to, port s to new operat ing systems, exist ing ports with new graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library versions not from Info-ZIP --mu st be plainly marked as such and must not be misrepresented as being th[...]