Epson SureColor F6070 manual

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Table of contents for the manual

  • Page 1

    Epson ® SureColor ® F6070 User’s Guide[...]

  • Page 2

    Copyrights and Trademarks 2 Copyrights and Trademarks All rights reserved. No part of this publication may be reproduced, st ored in a retrieval system, or transmit ted in any form or by any mean s, electronic, mechan ical, photocopyi ng, record ing, or otherwise, with out the prior wr itten permission of Sei ko Epson Corpor ation. The inf ormation[...]

  • Page 3

    Contents 3 Contents Chapter 1 Introduction Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When choosing a location for this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 When setting up this product[...]

  • Page 4

    Contents 4 Replacing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Before Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Saving Optimal Settings for the C[...]

  • Page 5

    Contents 5 The printer sounds like it is p rinting, but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 The prints are not what you expected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 7 Feeding or ejecting problems. . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Introduction 6 Chapter 1 Introduction Important Safety Instructions Read all of these instructions before using the printer. Also be sure to follow all warnings and instructions marked on the printer. When choosing a location for this product O Place this product on a flat, stable surface t hat is larger than th is product. This product will not op[...]

  • Page 7

    Introduction 7 O Use only the power cord that comes with this product. Use of anot her cord may result in fire or electric shock. O Do not use a damaged or frayed power cord. O If you use an extension cord with this produc t, make sure the total ampere rating of the devices plugged into th e extension cord does not exc eed the cord’s ampere ratin[...]

  • Page 8

    Introduction 8 If swallowed, induce vomiting and consult a physician immediately. The lithium batteries in this product contain Perchlorate Ma terial - special handling may apply. See www.dtsc.ca.gov/h azardouswaste/perchlorate. Warnings, Cautions, Important and Notes Illustrations The illustrations in this manual may differ slight ly from the actu[...]

  • Page 9

    Introduction 9 O Windows XP refers to Win dows XP Home Edition, Wi ndows XP Professional x64 Edition, and Wind ows XP Professional. Printer Parts Front 1 Printer cover Open this cover when clea ning the printer or clearing jams. 2 Maintenance box covers Open these covers when re placing the mainten ance box. See “Replacing Maintenanc e Boxes” o[...]

  • Page 10

    Introductio n 10 4 Ink tanks Hold ink used for printing. 5 Slider (chip holder) See “Slider (chip holder)” on page 11. 6 Side cover Open the side cover to remove the slider for chip unit replacement. Always close the side cover securely after inserting the slider. 7 AC inlet Connect the supplied power cable here. 8 Option port No options are cu[...]

  • Page 11

    Introductio n 11 Slider (chip holder) 16 Adapter guides Guides for attaching roll paper. Move t he roll al ong these guides to attach it to the adapter holder. See “Loading Roll Paper” on page 27. 17 Roll lock lever A lever that locks roll paper in place after the roll is attached to th e adapter holder. 18 Adapter holder The roll paper adapter[...]

  • Page 12

    Introductio n 12 Roll Paper Adapter Use the supplied roll p aper adapter when loading roll paper onto the printer. See “Loading Roll Paper” on page 27. 1 Adapter lock lever Lift to unlock, low er to lock. Unlock when att aching roll paper to the adapter, lock once the roll is attached. 2 Size lever Position according to the size of the roll cor[...]

  • Page 13

    Introductio n 13 Control Panel 1 P button (Power button) Turns the power on and off. 2 P light (Power light) The printer’s operational stat us is indicated by a lit or flashing light. On : The power is on. Flashing : The printer is receiv ing data or cleaning the print head or performing other operations in the course of being shut down. Off : Th[...]

  • Page 14

    Introductio n 14 5 Menu button Displays the menu for the t ab currently selected in the display. See “Using the Control Panel Menu” on page 48. 6 y button (Back button) If menus are displayed, pressing this button takes you up on e level in the menu hierarchy. See “Menu Operations” on page 48. 7 l / r buttons (Left/Right buttons) O Use thes[...]

  • Page 15

    Introductio n 15 LCD Screen 13 ) button (Feed/Cut Media button) O This button is used to manually cut roll paper using the built-in cutte r. See “Manual cut method” on page 32. O If printing is not currently in progress and th e printer is loaded with roll pap er, you can feed paper ahead by pressing f irst this button and th en the d button. P[...]

  • Page 16

    Introductio n 16 2 Tabs/Info Display Area The tab/info display area contains th e six tabs listed below. Use the l r buttons to select a tab. Information on t he selected tab app ears in the info display area. , The Print Queues Tab This tab displays print job st atus and can be used to access the Print Queues menu. The Info Display Area The print [...]

  • Page 17

    Introductio n 17 The chip unit req uires replacemen t. Replace th e chip unit with one from a new ink pack. As it gets closer to time to replac e the chip unit, a icon will begin to flash. 2 Ink color codes BK Black YY e l l o w MM a g e n t a CC y a n - The Maintenance Tab The maintenanc e tab shows the status of the maintenance boxe s and is used[...]

  • Page 18

    Introductio n 18 Features The main features of this printer are described below. Realizing High Productivity High-speed printing The speed of the print head an d paper feed have been increas ed for faster printing. The printer is equipped with a high-speed rotary cutter for quick cutt ing, significantly increasing productivity. Improved operability[...]

  • Page 19

    Introductio n 19 Easy maintenance Roll paper and all replacements, including ink refills, maintenance boxes, and cutter, are installed from the front, allowi ng the printer to be placed against a wall. The printer does not have to be moved to allow rear access. Notes on Usage and Storage Installation Space Make sure that you secure th e following s[...]

  • Page 20

    Introductio n 20 Notes When Using the Printer Note the following points w hen using this printer to avoi d breakdowns, ma lfunctions, and print quality decline. O When using the printer, observe the ope rating temperature and humidity range described in the “S pecifications Table”. See “Spec ifications Table” on page 96. Even when the condi[...]

  • Page 21

    Introductio n 21 O If you will not be using t he printer for more than 2 w eeks, maintenance must be performed by a service engine er before and after this pe riod. This main tenance work will be charged. Note that even if proper maintenance has been done before leavi ng the printer for a long time, repair may be necessary when do ing maintenance f[...]

  • Page 22

    Introductio n 22 O To ensure print quality, use a ll the ink in the ink pack before one of the following (whichever comes first): The date printed on the ink pack 25 days from the day that the ink tank was refilled from the ink pack O If the ink pack has been stored in a cold location for a long period of time, keep at room temperature for at leas [...]

  • Page 23

    Introductio n 23 O Do not touch the print ed surface; failure to observe this precaution may cause ink to rub off. O Make sure the printouts are completely dr y before folding of st acking; otherwise, the color may change where they touch (leaves a mark). These marks will disappear if they are separated immediately and dried; however, th ey will re[...]

  • Page 24

    Introductio n 24 Starting Epson LFP Remote Panel 2 Launch Epson LFP Remote Pa nel 2 after confirming t hat the printer displays Ready . 1. The application can be laun ched using either of t he following two methods. Double-click the Epson LFP Remote Panel 2 icon on the desktop. The Epson LFP Remote Panel 2 icon is created when the ap plication is i[...]

  • Page 25

    Introductio n 25 Uninstalling Software To remove the EPson LFP Remote Panel 2 or Epson communications driver, follow the procedure below. 1. Turn off the printer, and unplug the interface cable. 2. Go to the Control Panel and click Uninstall a program from the Programs category. 3. Select the software you w ant to remove and then click Uninstall/Ch[...]

  • Page 26

    Introductio n 26 4. Select the target pr inter icon, and then click OK . 5. Follow the on-screen instruct ions to continue. When the delete conf irmation message appears, click Yes . Restart the computer if you are reinst alling the Epson comm unications driver.[...]

  • Page 27

    Basic Operations 27 Chapter 2 Basic Operations Loading and Removing the Roll Paper Loading Roll Paper Load roll paper after attaching the supplied roll paper adapters. 1. Turn on the printer by pressing the P button. 2. Confirm that the adapter holder lock lever is raised. Important: Insert the paper just before printing. The roller may leave an im[...]

  • Page 28

    Basic Operations 28 3. Place roll paper on the roll rest on top of the printer. 4. Size the two supplied roll p aper adapters to the roll core. 3-inch core 2-inch core 5. Raise the adapter lock lever to release t he lock on each of the tw o roll paper adapters.[...]

  • Page 29

    Basic Operations 29 6. Press the adapters in unti l they are fully inserted in the roll, with no gaps. 7. Lower the lock levers to lock the adapter s in place. 8. Slide the roll paper all the wa y to the right. Following the adapter guides, slide the roll slowly back.[...]

  • Page 30

    Basic Operations 30 9. Press the ( button on the control panel. Confirm that Roll Paper is highlighted in the display and press the OK button. 10. Insert the end of the roll paper in the paper slot an d pull it through. Ma ke sure that the paper is free of slack and th at the end is not folded. Note: Do not touch the paper where it will be printed.[...]

  • Page 31

    Basic Operations 31 11. Lower the roll lock lever. 12. Following the on-screen in structions, press the OK button. The paper will be fed in to the printer. 13. Check the media type. The printer will display the Paper Type and Ro ll Paper Remaining se ttings for the paper currently selected with the printer. To print at current se ttings, press the [...]

  • Page 32

    Basic Operations 32 O Manual cut: Press the ) button to cut the paper us ing the built-in cutter. A cutline is printed for manual cutting and can be used as a guide when cutting paper using th e built-in cutter. Setting method Use the l / r buttons in the contro l panel to select the / tab and press the OK or Menu button. The Setup menu will be dis[...]

  • Page 33

    Basic Operations 33 Cutting paper manually using the built-in cutter 1. Press the ) button. Viewing the inte rior of the printer wit hout opening the printer cover, press the d button to align the cut location wi th the mark on the right side of the printer’s interior. 2. Press the OK button. The paper is cut by t he built-in cutter. Removing Rol[...]

  • Page 34

    Basic Operations 34 Buttons that are used in the following settings: 1. Confirm that the printe r is ready and press the ( button. The Load/Remove Paper menu will be displayed. 2. Press the d / u buttons to highlight Remove Paper and press the OK button. 3. The paper will automat ically be rewound. Once the paper is rewound, the printer will displa[...]

  • Page 35

    Basic Operations 35 4. Raise the roll lock lever. 5. Holding the paper by the roll adapter s, move the roll to the roll rest. 6. Lift the adapter lock levers to release the roll paper adapters. 7. Remove the roll paper adapters. After rewinding the roll paper carefully, store it in the original package.[...]

  • Page 36

    Basic Operations 36 Viewing and Changing Media Settings The following is displayed in the control panel afte r paper is loaded. Checking Media Settings The dialog displays the following options for the paper currently loaded in the printer. Selected Paper Type The following display indicate s what is used as the basis for paper settings. RIP settin[...]

  • Page 37

    Basic Operations 37 Adjusting Settings Follow the steps below to c hange the settings displayed. Buttons that are used in the following settings: 1. Select an option. To print at current settings Press the d / u buttons to highlight Keep Settings Above and press the OK button. Then proceed to step 6. To change settings Press the d / u buttons to hi[...]

  • Page 38

    Basic Operations 38 Replacing Paper This section describes how to replace paper. The pr ocedure is displayed on the control panel screen. Follow t hese instructions. Buttons that are used in the following settings: 1. Confirm that the printe r is ready and press the ( button. The Load/Remove Paper menu will be displayed. 2. Press the d / u buttons [...]

  • Page 39

    Basic Operations 39 Before Printing Before printing, adjust the paper settings for the characteristics of the paper you are going to use. Settings ar e adjusted as follows. O Select Custom Paper Setting in the printer Paper menu. See “P aper Menu” on page 52. O LFP Remote Panel 2 can be used to copy from the computer the paper settings you conf[...]

  • Page 40

    Basic Operations 40 O Paper Suction O Roll Paper Tension O Remove Skew O Setting Name For more information, see “Paper Menu” on page 52. Saving Settings Use the following procedure to save paper settings. Choosing a Custom Paper Setting Bank 1. Confirm that the printe r is ready to prin t. Press the l / r buttons to open the . tab, then press t[...]

  • Page 41

    Basic Operations 41 Note that if you select a nu mber for which settings have already been saved, the old settings will be overwritten. Select Reference Paper Select the paper type that is the closest in characteristi cs to the paper you are using. 1. Select Select Reference Paper in the paper settings menu, then press the Z button. 2. Press the d [...]

  • Page 42

    Basic Operations 42 Paper Feed Adjust If the paper feed amount is not set correctly, banding (horizontal band patterns or discoloration) may occur. If the banding is not resolved after head cleani ng or Head Alignment is performed, adjus t the amount of paper feed corr ection. This value can be set in either of the following two ways: O Pattern Vis[...]

  • Page 43

    Basic Operations 43 Manually Changing the Value for Adjustment 1. Select Custom Paper Setting from the paper menu. 2. Press the d / u buttons to select the bank where you want to save the custom paper settings, then press the Z button. 3. Press the d / u buttons to highlight Paper Feed Adjust and press the Z button. 4. Select Value , and then press[...]

  • Page 44

    Basic Operations 44 2. Press the d / u buttons to select either On to reduce paper ske w during feeding, or Off to disable this feat ure, then press the Z button. 3. Press the y button to return to the paper settings menu. Setting Name You can assign a name to saved custom paper settings. Choose an easy-to-remember name for quick selection. 1. Pres[...]

  • Page 45

    Basic Operations 45 Printable Area This section describes the prin table areas fo r the printer. If the margin set in an application is larger than the follow ing setting valu es, sections beyond the specified margins are not printed. For example, if 15 mm is selected for the left and right margins in the printe r menus and the document fills the p[...]

  • Page 46

    Basic Operations 46 * Turning Off the Power Using Power Off Timer The printer offers the following two power management options: O Sleep mode The printer enters sleep mode when there are no errors, no print jobs be ing received, and no control panel or other operations performed. W hen the printer enters sleep mode, the control panel’s scr een tu[...]

  • Page 47

    Basic Operations 47 At default settings, the printer tu rns off automatically if no erro rs occur, no print jobs are received, and no control panel or other operations are performed for eight hours. Power Off Timer settings can be adjusted from the Setup menu (see “Setup Menu” on page 56). About Power Management You can adjust the time before P[...]

  • Page 48

    Using the Control Panel Menu 48 Chapter 3 Using the Control Panel Menu Menu Operations The steps for displaying the various menus are shown below. The example below shows the steps for acce ssing the Paper menu. * After pressing the OK butto n to select the highlighted o ption, press the y button to retur n to the previous menu. Press the W button [...]

  • Page 49

    Using the Control Panel Menu 49 Menu List The items and options available in the menu are described below. See the reference pages for more details on each item. , Print Queues menu See “Print Queues Menu” on page 52. . Paper menu See “Paper Menu” on page 52. Menu item Description Print Job Log Sheet Press OK to start prin ting. Menu item D[...]

  • Page 50

    Using the Control Panel Menu 50 - Maintenance menu See “Maintenance Menu” on page 55. Custom Paper Setting XXXXXXXXX X XXXXXXXXX X (name of custom paper ty pe) Select Reference Paper Photo Paper Displays the Epson-unique paper name. Matte Paper Plain Paper Others No Paper Selected No Paper Selected Platen Gap Narrow, Standard, Wide, Wider Detec[...]

  • Page 51

    Using the Control Panel Menu 51 / Setup menu See “Setup Menu” on page 56. Menu item Description Printer Setup Roll Paper Setup Auto Cut On, Off Refresh Margin On, Off Page Line On, Off Roll Paper Margin Normal, Top15 mm/Bottom15 mm, Top 35 mm/Bottom 15 mm, Top 15 mm /Bottom 150 mm , 3 mm, Top 5 mm/Bottom 5 mm, 15 mm Roll Paper Remaining On, Off[...]

  • Page 52

    Using the Control Panel Menu 52 Menu Descriptions Print Queues Menu Paper Menu Preference Language Lists the supported languages. Unit: Le ngth m, ft/in Alert Lamp Setting On, Off Administrator Menu Date And Time MM/DD/YY HH:MM Time Zone Enter the time di ffere nce between GMT and the current time zone . Reset All Se ttings Yes, No Item Description[...]

  • Page 53

    Using the Control Panel Menu 53 Custom Paper Setting XXXXXXXX XXX (name of custom paper type) Select Reference Paper Photo Paper You can select th e media type that is the closest to the paper you are using. Matte Paper Plain Paper Others No Paper Selected (default) Select this option if you do not w ish to specify the paper type. Platen Gap Narrow[...]

  • Page 54

    Using the Control Panel Menu 54 Custom Paper Setting (Cont’d) XXXXXXXX XXX (name of custom paper type) (Cont’d) Paper Feed Adjust Pattern Use this setting if you are unabl e to resolve banding issues (h orizontal striped l ines or uneven colors) in the standard print area even after head cleaning or head alignment. Pattern Selected Press the OK[...]

  • Page 55

    Using the Control Panel Menu 55 Maintenance Menu Custom Paper Setting (Cont’d) XXXXXXXX XXX (name of custom paper type) (Cont’d) Roll Paper Tension Normal (Default) Select High or Extra High if the paper wrinkles during printing. High Extra High Remove Skew On (Default) Select wh ether to enable (On) or disabl e (Off) paper skew reduction. Off [...]

  • Page 56

    Using the Control Panel Menu 56 Setup Menu Selecting Administrator Menu displays a password prompt. No password is entered at shipment; press the OK button to proceed. If the administra tor password has been changed, enter the admi nistrator password. Head Alignment Manual (Uni-D) If print results are grainy or out of focus, perform head alignment [...]

  • Page 57

    Using the Control Panel Menu 57 Printer Setup (Cont’d) Roll Paper Setup (Cont’d) Page Line On (Default) If Auto Cut is Off , you can choose to print ( On ) or not print ( Off ) cut lines on roll paper. Cut lines are not printed if Auto Cut is On . Off Roll Paper Margin Normal (Default) When set to Normal , the top and bottom margins are 15 mm, [...]

  • Page 58

    Using the Control Panel Menu 58 Printer Setup (Cont’d) Roll Paper Setup (Cont’d) Remaining Alert 1 to 15 m (4 to 50 ft) Displayed when On is selected for Roll Paper Remaining . Set within a ra nge from 1 to 15 m (4 to 50 ft) to display a warning when the amount of remaining roll paper drops below t hat limit. You can set in 1 m (4 ft) increment[...]

  • Page 59

    Using the Control Panel Menu 59 Printer Setup (Cont’d) Advanced Setting s (Cont’d) Paper Size Check On (Default) Choose whether the printer automatically detects ( On ) or does not detect ( Off ) the paper width. Try choosing Off if a p aper setting error is displ ayed when the paper is correctly loaded. Note, however, that the printer may prin[...]

  • Page 60

    Using the Control Panel Menu 60 Network Setup IP Address Setting Auto (Default) S elect whether to use DHCP to set the I P address ( Auto ), or to set the address manually ( Panel ). Choose Panel to enter the IP address , Subnet Mask , and Default Gateway . Contact your system administrator for detailed information. Panel Print Status Sh eet Press [...]

  • Page 61

    Using the Control Panel Menu 61 Preference Language Japanese, English, French, Italian, German, Portuguese, Spanish, Dutch, Russian, Korean, Chinese Select the lang uage used on the control panel’s screen. Unit: Length m (Default) Select the unit of length which i s displayed on the control pan el’s screen or printed on the patterns. ft/in Aler[...]

  • Page 62

    Maintenance 62 Chapter 4 Maintenance Adjusting the Print Head You need to adjust the print head if white lines appear in your pr intouts or if you notice the print quality has declined. You can perform the following printer maint enance functions for maintaining the print head in good condition to ensur e the best print quality. Carry out appropria[...]

  • Page 63

    Maintenance 63 Checking for Clogged Nozzles Buttons that are used in the following settings: 1. Load roll paper in the printer. Choose a paper type that ma tches the paper in the printer. 2. Confirm that the printer is ready to print. P ress the " button. The Maintenance menu wi ll be displayed. 3. Confirm that Nozzle Check is highlighted and [...]

  • Page 64

    Maintenance 64 Cleaning the Print Head You can clean all nozzles or se lect for cleaning only those no zzles for which the printed nozzle check pattern indicates a problem. Notes on head cleaning Note the following points when performing head cleaning. O Clean the print head only if print quality declines; for example, if the printout is blurry or [...]

  • Page 65

    Maintenance 65 All Nozzles Inspect the printed pattern and select this me thod if all patterns c ontain faint or missing areas. If you selected All Nozzles , skip ahead to Step 5. Selected Nozzles Inspect the printed pattern and select this method if only certain pattern numbers (nozzle rows) contain faint or missing areas. You can se lect multiple[...]

  • Page 66

    Maintenance 66 Buttons that are used in the following settings: 1. Load roll paper in the printer. Choose a paper type that ma tches the paper in the printer. 2. Confirm that the printer is ready to print. Press the l / r buttons to highlight - and press the OK button. The Maintenance menu wi ll be displayed. 3. Press the d / u buttons to select He[...]

  • Page 67

    Maintenance 67 9. The printer will return to its ready-to-pri nt state once the last color has been set. Replacing and Refilling Consumables Time Period for Chip Unit Replacements and Ink Refills If the message Chip unit expended. is displayed on the contro l panel, this m eans that the chip unit needs to be replaced soon. Obtain an ink pa ck of th[...]

  • Page 68

    Maintenance 68 Procedure for Chip Unit Replacement and Ink Refills You can use the same procedure to replace chip units for all colors. Caution: O Store ink packs in a location out of reach o f children. O Wear protective eyewear and gloves when refilling ink. O Be sure to read the Material Safety Data Sheet (MSDS) before using ink packs. You can d[...]

  • Page 69

    Maintenance 69 1. If the message Chip unit expended. is displayed on the cont rol panel screen, check the remaining ink in the ink t ank via the scale on the ink pack. If the remaining ink level is greater than 2. 8 inches (70 mm) fr om the base of the ink tank: We recommend continuing to use the printer until the remaini ng ink level is 2.8 inches[...]

  • Page 70

    Maintenance 70 2. Open the side cover. 3. Insert a finger into the gr oove on the top of t he slider and pull straight outward. 4. Remove the chip un it from the slider. Important: Do not tilt the slider. If the chip unit is dropped it may break.[...]

  • Page 71

    Maintenance 71 5. Attach the chip unit supplied with the new ink pack to the slider. Check to confirm that the colo r of the label on the slider ma tches the color of the label on the chip unit when installing. 6. Hold the slider level and inse rt it. Close the side cover. Important: Do not push the slider in with too much force. Failure to obse rv[...]

  • Page 72

    Maintenance 72 7. Shake the new ink pack horizontally for approx imately 2 inches (5 cm) left and right for 5 seconds (approximately 15 times). 8. Open the slider ink inlet cover. 9. Remove the ink inlet cap from the ink tank.[...]

  • Page 73

    Maintenance 73 10. Cut or tear off the ink pack spout opening. 11. Fill the ink tank with the ink from the ink pack. Insert the spout of the ink pa ck into the ink tank ink inlet groove and slowly tilt to pour out the ink.[...]

  • Page 74

    Maintenance 74 12. Put the ink inlet c ap back on the ink tank. 13. Close the slider ink inlet cover. Replacing Maintenance Boxes If the message Not Enough Space is displayed, replace th e specified maintenance box. For information on supported maintenance boxes, see “Options and Consumable Products” on page 93. Important: Get all the ink out o[...]

  • Page 75

    Maintenance 75 How to replace The maintenance boxes are located on both the left a nd right sides of t he printer, but the procedure for replaci ng the boxes is the same in all cases. 1. Open the maintenance box cover. 2. Pull the maintenance box out. Lifting the maintenance box up re leases the lock, and you can simply pull it straight out. Import[...]

  • Page 76

    Maintenance 76 3. Place the used maintenance box in the clea r bag included with your new maintenance box, and make sure that the zipper is closed tight. 4. Install the new maintenance box. 5. Close the maintenance box cover. Replacing the Cutter Replace the cutter when it is not cutting paper cleanly. For information about the cutter, see “Optio[...]

  • Page 77

    Maintenance 77 Buttons that are used in the following settings: 1. Remove any paper from the printer. See “Removing Roll Paper” on page 33. 2. Confirm that the printer is ready to print. Press the l / r buttons to highlight - and press the OK button. The Maintenance menu wi ll be displayed. 3. Press the d / u buttons to highlight Cutter Mainten[...]

  • Page 78

    Maintenance 78 7. Install the new cutter. Insert the cutter so that t he pin on the printer matches up with the hole on the cutter. Use a cross-head screwdriver to tighten down the screw to hold t he cutter in place. Caution: Do not store the cutter within the reach of children. The cutter’s blade could cause an injury. Pay careful attention when[...]

  • Page 79

    Maintenance 79 8. After replacing t he cutter, press the OK button. The cutter will return to its original position. Ready is displayed in the control panel when the process is complete. Disposal of Used Consumables Dispose of used ink packs and ch ip units, as well as printed paper following local laws and regulations, for example by consigning wa[...]

  • Page 80

    Maintenance 80 Parts That Are Periodically Replaced The following parts require peri odic replacement. The time unt il the following parts need to be replaced depends on t he conditions of use. O Print head O Carriage encoder O Ink holder O Damper kit O Pump cap O Ink supply tanks Part life varies with operati ng conditions. Base the decision to re[...]

  • Page 81

    Maintenance 81 Cleaning the Inside Clean the pressure rollers if prints are smudged or soiled. Ink and particles of paper adhe ring to the platen should be removed, as they may otherwise soil the paper. Cleaning the roller Follow the steps below to clean t he roller by f eeding plain paper. 1. Turn on the printer, and load it with wides t available[...]

  • Page 82

    Maintenance 82 Thoroughly clean area (a), shown in blue in the illu stration below. To avoid spreading the dirt, wipe from the inside to the outside. If there is a serious dirt problem, clean it using a soft, clean cloth damp ened with a mild de tergent. Then, wipe t he inside of the printer with a dry, soft cloth. 4. If any paper particles (that l[...]

  • Page 83

    Problem Solver 83 Chapter 5 Problem Solver What to Do When a Message Is Displayed If the printer displays one of the messages show n below, refer to t he solution listed and take the necessary steps. Message What to do Chip Unit Error Chip unit not recognized. Reattach or replace. O Reattach the chip unit. If the message persists, replace with a ne[...]

  • Page 84

    Problem Solver 84 When a Maintenance Call/Service Call Occurs Paper Size Error Loaded paper is not supported size. The loaded paper width is not supported. Press the OK button and remove the paper. Paper for use in the prin ter must be at least 10 inches (254 mm) wide. Use paper that is at least 10 inches (254 mm) w ide. Should this message be disp[...]

  • Page 85

    Problem Solver 85 Troubleshooting You cannot print (because th e printer does not work) The printer does not turn on. The printer turns off automatically. The printer is not communicating with the computer. o Is the power cable plugged into the electrical outlet or the printer? Make sure the power cab le is securely pl ugged into the p rinter. o Is[...]

  • Page 86

    Problem Solver 86 You cannot print under the network environment. The printer has an error. The printer sounds like it is printing, but nothing prints. The print head moves, but nothing prints. The nozzle check pattern is not printed correctly. o Are the network settings correct? Ask your netw ork administra tor for the netw ork settin gs. o Connec[...]

  • Page 87

    Problem Solver 87 The prints are not what you expected Print quality is poor, uneven, too light, or too dark. The print is not positioned properly on the paper. o Are the print head nozzles clogged? If the nozzles are clogged , specific nozzles do n ot fire ink and the p rint quality decli nes. Print a nozzle check pattern. See “Checking for Clog[...]

  • Page 88

    Problem Solver 88 Vertical ruled lines are misaligned. The printed surface is scuffed or soiled. o Is the paper skewed? If Off is selected for Media Skew Check in the Setup menu, printing wi ll contin ue even if the paper is skewed, resulting in dat a being printed off the paper. Select On for Media Skew Check in the Setup menu. See “Setup Menu?[...]

  • Page 89

    Problem Solver 89 The reverse side of the printed paper is soiled. Feeding or ejecting problems Unable to feed or eject paper. o Is the print head scuffing the edge of the paper? Select Top35mm/Bottom15mm for the Roll Paper Margin option in the Se tup menu. See “Setup Menu” on pa ge 56. o Widen the bottom margin Depending on the paper usage, st[...]

  • Page 90

    Problem Solver 90 Roll paper jam To remove jammed paper, follow the steps below: 1. Turn off the printer. 2. Turn the printer on. After a pause, the message Open printer cover and remove jammed Paper will appear in the display. 3. Open the printer cover and move the print head away from the jam. 4. Pull the paper over any torn or crinkled areas and[...]

  • Page 91

    Problem Solver 91 5. Remove the paper via the paper feed slot or the eject slot. 6. After removing the paper, close the printer cover and press the Z button. 7. Perform a Nozzle check. Inspect the printed pattern and perform head clean ing if necessary. See “Checking for Clogged Nozzles” on page 63. See “Loading Roll Paper” on page 27. Othe[...]

  • Page 92

    Problem Solver 92 A light is visible inside the printer. The administrator passw ord has been lost. Head cleaning starts when the printer is turned on. o This is not a failure. The light normally stays on inside the printer. o Should you forget the administrator passw o rd, contact your dealer or Epson Support. o When turned on after an extended pe[...]

  • Page 93

    Options and Infor mation 93 Appendix A Options and Information Options and Consumable Products The following options and consum able products are available for use with your printer. (As of November, 2012) For the latest informati on, see the Epson website. Ink packs Others Important: Using ink from an undesignated ink pa ck may result in a malfunc[...]

  • Page 94

    Options and Infor mation 94 Supported Media This printer supports the fo llowing paper specifications. The type and quality of the paper will greatly affect print quality. Be sure to use the correc t paper for your nee ds. Refer to the manual included with your paper or contact the manufact urer for details regarding any precautions or warnings tha[...]

  • Page 95

    Options and Infor mation 95 Before Moving or Transporting Make the following preparati ons in advance before moving or transporting the printer. O Turn off the printer and remove all cables. O Remove any paper. O Remove any optional components if they are installed. O Unlock the stand locks. After Moving After moving the printer, do the following t[...]

  • Page 96

    Options and Infor mation 96 Specifications Table Printer Specifications Printing method On-demand ink jet Nozzle configurat ion 360 nozzles × 2 rows × 4 colors (black, cyan, mage nta, and yellow) Resolution (maximum) 720 × 1440 dpi Control co de ESC/P raster (u ndisclosed co mmand) Paper feed method Friction feed Built-in memory 512MB for Main 1[...]

  • Page 97

    Options and Infor mation 97 *1 Use a shielded twisted- pair cable (Categ ory 5 or higher). *2 Ink not included. Operating temperature/humidity External dimensions (W) 63.3 × (D) 36.1 × (H) 44.4 inches (W) 1608 × (D) 917 × (H) 1 128 mm Weight *2 Approximately 198.4 lb (90 kg) Ink Specifications Type Dedicated ink pack Sublimation transfe r ink B[...]

  • Page 98

    Options and Infor mation 98 Standards and Approvals FCC Compliance Statement For United States Users This equipment has been te sted and found to comp ly with the limits fo r a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmf ul interference when the equipment is [...]

  • Page 99

    Options and Infor mation 99 WARNING The connection of a non-shield ed equipment interface cabl e to this equipment will invalidate the FCC Certificati on of this device and may cause interference levels which exceed the limits established by the FCC for th is equipment. It is the responsibility of the user to obtain and use a shield ed equipment in[...]

  • Page 100

    Where To Get Help 100 Appendix B Where To Get Help Contacting Epson Support New :For All products Epson provides techni cal support and information on the in stallation, conf iguration, and operation of professional prin ting products through the EPSO N Preferred Limited Warranty Plan. Dial (888) 377- 6611, 6 AM to 6 PM, Pacific Time , Monday throu[...]

  • Page 101

    Software License Terms 101 Appendix C Software License Terms Open Source Software Licenses 1. This printer product includes open source software programs listed in Section 6) according to the license terms of each open source software program. 2. We provide the source code of the GP L Programs, LGPL Programs, Apache License Program and ncftp licens[...]

  • Page 102

    Software License Terms 102 GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version (“GPL Programs”). The list of GPL Programs: linux-2.6.35-arm1-epson12 busybox-1.17.4 udhcp 0.9.8cvs20050124-5 ethtool-2.6.35 e2fsprogs-1.41.14 scrub-2.4 smartmontools-5.40 GNU L[...]

  • Page 103

    Software License Terms 103 This printer product includes the open source software pr ogram “busybox-1.17.4” which apply the Berkeley Software Distribution License (“BSD Program”). Sun RPC License This printer product includes the open source software pr ogram “busybox-1.17.4” which apply the S un RPC License (“S un RPC Program”). nc[...]

  • Page 104

    Software License Terms 104 1. General; Definitions. This License applies to any program or other work which Apple Computer, Inc. ("Apple") makes publicly av ailable and which contai ns a notice placed by Apple identifying such program or work as "Original Code" and st ating that it is subject to the terms of this Apple Public So[...]

  • Page 105

    Software License Terms 105 1.9 "You" or "Your" means an i ndividual or a legal entity exercising rights under this License. For legal entities, "You" or "Your" includes any entity which controls, is controlled by, or is under common control with, You, where "control" m eans (a) the power, direct or [...]

  • Page 106

    Software License Terms 106 2.3 Distribution of Executable Ve rsions. In addition, if You Externally D eploy Covered Code (Original Code and/or Modifica tions) in object code, execut able form only, You must include a prominent notice, in t he code itself as well as in related documentation, stating that Source Code of the Cove red Code is availabl [...]

  • Page 107

    Software License Terms 107 7. Versions of the License. Apple may publish revis ed and/or new versions of this License from time to time. Each version will be given a disti nguishing version number. Once Original Code has been publis hed under a particular version of this License, You may continue to use it under the terms of that vers ion. You may [...]

  • Page 108

    Software License Terms 108 10. Trademarks. This License does not grant any rights to use the trademarks or trade names "Apple", "Apple Computer ", "Mac", "Mac OS", "Qui ckTime", "QuickTime Streaming Server" or any other trademarks, service mar ks, logos or trade name s belonging to Apple ([...]

  • Page 109

    Software License Terms 109 13.1 Government End Users. The Covered Code is a "commercia l item" as defined in FAR 2.101. Government software and technical data rights in the Co vered Code include only those rights customarily provid ed to the public as defined in this License. This customary commercial license in technical data and so ftwa[...]

  • Page 110

    Software License Terms 110 Where You are located in the province of Quebec, Canada, the following clause applies: The parties hereby conf irm that they have requested that this License and all related documents be draf ted in English. Les parties ont exigé que le présent contrat et tous les documents con nexes soient rédigés en anglais. EXHIBIT[...]

  • Page 111

    Software License Terms 111 Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the above disclaimer and the following restrictions: 1. Redistributions of s ource code (in whole or in part) must retain the above copyright notice, definition, d[...]