Epson Stylus pro5k manual

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Table of contents for the manual

  • Page 1

    Important I nformation for EPSON Stylus ® RIP Users P rinti ng wit h Mac int osh ® For optim al printing perform ance, ch eck these settings before you prin t: ❑ Make sure you set the Backgr ound Printing option to Ba ckg round in th e Adobe ® P os tScr ipt ™ 8.5.1 printer driv er. In ad dition, open the File m enu a nd sel ect Prefer ences [...]

  • Page 2

    iii Co nte nts About This Supplement 1 Macintosh Sy stem R equirements 2 Win dows Sys tem Req uiremen ts 3 Year 2000 Ready 4 Where To Get Help 4 Setting U p You r P rinter 6 EPSON USB/Pa rallel Ad apter 6 EPSON Stylus R IP 6 Aligning the Print H ead 7 Connectin g Your Printer wi th the EPSO N USB/Pa rallel Adapte r 8 Ins talli ng Y ou r S oftw are [...]

  • Page 3

    1 About Thi s Suppl ement This Su pp leme nt prov ides inform ation not included in the EPSON Stylus ® Pro 5000 Setu p Gu ide and Reference Guide . It contains: • New system requi rements for your compu ter • Wher e to get help if you nee d te chnical support • De scriptions of th e EPS ON ® US B/Pa ra llel A dap ter a n d EPSON Stylus R IP[...]

  • Page 4

    2 Macin tosh System Requi rements To u se you r prin ter with a Ma cintosh in eith er a sta ndalone or netw ork environment as a print server, your system should meet the f ollowing minimum requi rements: • Power Macintosh ® G3 seri es (System 8 .5.1 or later) o r iMac ™ seri es (S ystem 8 .1 or later) NO TE : If your iMac is runni ng O S 8.1,[...]

  • Page 5

    3 To set up a Macintosh as a client on a network using the EPS ON Stylus RI P, your system must h ave the fol lowing minimum co nfigurat ion: • Ma cintosh Centris, ® Macin tosh Q uad ra, ® Performa, ® Po we r Ma cintosh G3 series, or iMac se ries • Eth ernet AppleTa lk ® connection to t he M acintosh set up a s the EPS ON Stylus RIP print s[...]

  • Page 6

    4 Year 2000 Ready Y our printer is Year 2000 Rea dy . How ever, be sure the oth er parts of your computer system are also ready for t he year 2000. Where To G et Help EPS ON pr ovid es techni cal su pport a nd info rm ation on installati on, c onfigur ation, and operation of profess ional grap hics a rts produ cts th rough the EPSON Preferred ™ P[...]

  • Page 7

    5 EPS ON a lso p rovides c ustom er supp ort through the followin g service s: You can pu rchase ink ca rtridg es, paper , m anuals, an d acce ssor ies from EPSON Ac cessories a t (80 0) 8 73-77 66 (U .S. s ale s only) . In C ana da , p lea se ca ll (800) 873-7 766 for d eale r referra l. Electronic support services Service Acces s World W ide Web [...]

  • Page 8

    6 Setting U p Your Pri nter To u npack and set up your p rinter, see Ch apter 2, “G etting Sta rt ed, ” in your Set up G uid e . I n ad di tio n, y ou s ho uld al so ha v e the E PSON U SB/Para llel Ada pter and E PSO N Styl us R IP included in the box. EPSON US B/Parallel Adapter The EPSON US B/Paralle l Adapter a llows you to us e sma rt cabl[...]

  • Page 9

    7 Aligning t he Print Head After you have u npacked and set up your printer, you need to run a print check and align the print head. To use the utility from your printe r sof tware , see p ages 8-37 th rough 8- 41 in your Referenc e G uide . To use the contr ol panel, see pages 6-4 throug h 6-7 in your Reference Gui de . NOT E: If you expe rience b[...]

  • Page 10

    8 Conn ecting Y our Printer with the EPSON USB/Parallel Adapter To connect your printer to your PC with a pa r allel cable, see “C onnecting the Printer to Y our PC” on page 2-9 in you r Setu p Guide for i nstruc tions. T o connect you r com put er and printer with th e EPSON U SB /Parallel A dapter, f ollow th e step s below . You can co nnect[...]

  • Page 11

    9 Ins talling Your Sof tware To install your non-PostScript pri n ter d riv er in Windows 98, see “Installing th e Printer Softwar e in Yo ur P C” on pag e 2-1 0 in your Se tu p Gu ide for instructio ns. Th e instru ctions apply to both Windows 95 and 98. Follow the steps bel ow to install yo ur non-PostSc ript printer dri ver o n a Ma cintosh [...]

  • Page 12

    10 7. Cl ick Insta ll , then fo llow th e on-scr een instru ctions to instal l t he printer driver and s elect a default paper size. 8. After inst allation is complete, click Rest art to r es tar t you r com puter. 9. Open t he Cho o se r from the Ap ple menu. 10. Clic k the icon. 11. Sel ect t he USB Po rt icon (if you ’ve connected more th an o[...]

  • Page 13

    11 Uninstal ling Your Software To u ni n stal l you r no n-PostSc ript printer driver in Windows 98, follow the instru ctions in “Uninstalling the Printer So ftware (Windows 95) ” on pa ge 8-42 i n yo ur Reference Gui d e . Th e instru ctions apply to both Windows 95 and 98. For Ma cin to sh us ers, fo llo w t he se s teps : 1. Ins ert the prin[...]

  • Page 14

    12 Configuri ng for a Network This section contains informatio n not provided in your Set up Guide or Refer ence Gui de . B efore you ca n use yo ur printer on a netw ork, you mu st co nfigur e yo ur com puter as d escribed in this se ction. Ma cint os h Us er s To s et up the printer so tha t you c an us e it on a n A ppleTal k netw ork, you need [...]

  • Page 15

    13 5. If y ou are using Ap pleTa lk zones , selec t the z one you want to us e. A list of all the p rinters connected to the s elected zone a ppears o n th e rig ht. Click the na me as signed to the EPSON Stylus Pr o 5000. 6. Turn on backg round printing if you want, then clo se the Ch ooser. Windows 9 8 Users If your comp uter is on a Windows 98 n[...]

  • Page 16

    14 Setting Up the Host Syste m 1. Cl ick Star t , point to Settings , and s elect Co ntro l Pane l. 2. D ou ble- click Netw or k , th en click the File and Print Shari ng button. 3. Click th e I w an t to be ab le t o al lo w ot h er s to p ri nt to my pr in te r( s) che ckb ox a nd cl ic k OK . 4. In the Network window, click OK . NO TE: If a dial[...]

  • Page 17

    15 Setting Up Client Systems 1. Cl ick Star t , point to Settings , a nd se lect Print ers . 2. Rig ht -cl ick th e EP SON Sty lus Pro 5000 icon and choose Prop erties . 3. Click th e Details tab. 4. Click th e Ad d Po rt bu tt on , th en c li ck Br owse to spe cify the network pa th to the pri nter. NO TE: To print f rom DOS appl icatio ns as well[...]

  • Page 18

    16 Optio ns and Consumabl es This section describe s options not list ed in your Se tu p Gui de . EPS ON Type B IEEE-1 394 (FireWire ) Interfa ce Card This interfac e card (C823722 ) pro vides up to a 400 Mbps data transfer rate b etween you r Ma cintosh and h igh-speed dev ices . It als o feat ur es au toma tic co nfig ura tio n, and elimi nate s [...]

  • Page 19

    17 EPSON P rofessional Qua lity Media EPS ON pa pers are you r best ch oice f or eve ryday pr inting, including pres e nta tions, graphic art s comps and la yo uts, professiona l-level digita l photogra p hy, and fine art printing. Refer to t he Set up Gu ide and Refere nce Guide for a compl ete list. For use in p refilm pro ofing, th e best c hoic[...]

  • Page 20

    18 Trademar ks EPSO N a nd EPSON St ylus ar e registered t radem arks of S EIKO EPSON CORPO RATION. EPSO N SoundAdvice is a service mark and DX3, EPSON FaxAdvice, and SelecTy pe are trademarks of Epso n Amer ica, Inc. EFI, the EFI logo , Fiery, and the Fier y logo are U.S. regi stered tr ademarks of Electron ics for Imaging, Inc. Gen eral Not ice: [...]

  • Page 21

    Pri nted on re cycled paper with at le ast 10 % pos t-cons umer con tent . EPSON ® Styl us ® Pr o 50 00 Print er Guide[...]

  • Page 22

    2 Co pyrigh t © 199 8 by E pson Am erica , I nc. All r ights r eserv ed. No par t of this p ublicat ion may be repr oduced, stored in a re trieva l syst em, or trans mitted i n any for m or b y any means , ele ctron ic, mec h a nical , pho tocopy ing, recor ding , or other wis e, wi thout the pr ior wri tten pe rmi ssion of SE IKO EPSON CORPORATIO[...]

  • Page 23

    3 FC C Compli ance Stat ement For United States Us ers Thi s equi pment has be en tes ted an d f ound to c omply wit h t he l imits for a C lass B d igi tal dev ice, pur sua nt t o Part 1 5 of the FCC R ules. Thes e li mits are design ed t o prov ide reason able prote cti on again st harmf ul inter feren ce in a re siden t ia l i nst all ati on. Th[...]

  • Page 24

    Contents I n tr oduction ___ _________________ _____ ___________ ___ How To Us e Yo ur M anu al s 2 Using Th is Printer Guide 3 Warnin gs and Cau tions 3 Where To G et Help 4 EN ERG Y S TA R C om p lianc e 5 Energy-sa ving T ips 5 Importan t Safety In st ructio ns 6 Chapt er 1: Setti n g U p the Pr inter ___________ ________ Unpac king th e Printer[...]

  • Page 25

    vi Tab le of Co ntent s Chapt er 3: Monitor ing the P rinte r ___________ ________ Re spo ndin g to t he Co ntrol Pan el L ight s 3- 1 Clearing Paper Jams 3-3 Chapte r 4: M ainta ini ng and Tr an sport ing th e Printe r Running a Clean ing Cycle 4-1 Run ni ng a Pr int er Ch eck 4-2 Replac ing a n Ink C artrid g e 4-3 Cl ean ing t he P aper Pat hs 4[...]

  • Page 26

    Introduction The E PS ON ® St yl us ® P ro 5000 color ink je t printer is the key component in a re volutionary new digital co lor proofing syste m. The printer prov ides resolu ti on s up to 1440 × 720 dpi and MicroPiezo DX3 pr int head tech n ology, for unsurpassed image quality with lin e art an d text comparable to images etter output. Propr[...]

  • Page 27

    2 How To Use Y our Ma nua ls How T o Use Yo ur Man ual s This guide is part of a set, which also includes the follow ing docu mentation for users and syste m administrators: •T h e Read Thi s First r o admap pr ovides easy- to-follow step s for setti n g u p your printer and RIP and connecting them to your n etwork. • The RS 5000 Setu p G uid e[...]

  • Page 28

    3 Warni ngs and Ca uti ons Usin g T his Pr int er Gu ide This G uide conta ins the f ol lowi ng infor ma tion : Chapter 1 explains how to unpack and set up the printer. Chapter 2 gives instructions for pr inting on a variety of substrates through the available pape r paths and for using special EPSO N media. Chapter 3 explains what to do when the p[...]

  • Page 29

    4 Wher e To Get Help Wher e To Get He lp EPSON prov ides te chnic al su pport a nd i nfor mat ion on t he instal lat ion, confi gura tio n, and ope ratio n of prof ess ional graphic s art s produc ts thro ugh the EPSO N Pre ferre d Protection Plan. Dial (8 88) 37 7-661 1 , 6 A.M. to 8 P.M., Pacific Time, Monday through Friday, and 7 A.M. to 4 P.M.,[...]

  • Page 30

    5 ENE RGY STA R Comp liance You can purchas e ink cartridg es, paper and other substr ates, manuals, acces sories, and par ts from EPS ON Access ories at (800 ) 87 3-7 76 6 (U.S. sales only). In Canada, please ca ll (8 00) 87 3-776 6 fo r dealer refer ral. ENER G Y STAR C om plia nc e As an ENERGY ST AR P artner , EPSON has deter mined that this pr[...]

  • Page 31

    6 Imp or tant Safe ty Ins tructio ns Impo rta nt Safe ty In stru cti on s Before using your pr inter and RIP, re ad the fo llowing safety instructions to make sure yo u us e t he eq uip m en t sa fel y a nd eff ec t ive ly . • Turn off and unplug the printer and RIP be fore cleaning. Clean with a damp cloth only. Do not spill l iquid on the print[...]

  • Page 32

    7 Imp or tant Safe ty Ins tructio ns Even if you are familiar with other types of printers, be sure to re ad through the following list of precau tions before o perating your ink je t printer: • Do not put you r hand inside th e printer or tou ch the pr int head du ring printing . Do not m ove the p rint head b y h and. • Un der no rmal circ um[...]

  • Page 33

    1 1-1 Unpa ck ing the Pri nte r To set up your EPSON Stylus Pro 5000, you nee d to unpack it and install the paper tray(s) and in k cartri dges. Then you need to load paper, run a p r inter ch ec k, and alig n the print head . T his ch ap ter covers the following information: • U npa cki ng t he pri nter • Installing the opti onal lower paper c[...]

  • Page 34

    1 1 -2 Sett ing Up the Pr inter C AUTI ON : The printer weighs approx imately 50 lb. Do not try to lift or carr y the printe r alone . N OTE : The RS 5000 is packed in a separate box. See the RIP Statio n 5000 Setup Gu ide for unpacking an d se tup instructi ons. The o ptional lowe r pap er cassette i s also packed in a separate box. T O UNP AC K T[...]

  • Page 35

    1 1 -3 Installin g the O ption al L ower P ap er Cas sette Insta llin g the O p tio nal L ow er P ap er Cas se tte The lowe r paper cassette pro vides an additional paper so ur ce, so you can hav e two differen t substrate s available for printing at all times . If you didn’t purchase the optional lower cassette, skip to the next section and inst[...]

  • Page 36

    1 1 -4 Sett ing Up the Pr inter 4. At tach the pri nter and cas sett e us ing th e two scre ws th at c ome with the cass ette. Use the hexagonal wrench that comes wi th the cassette to t ighte n the screws. W ARNI NG : Do not try to move the paper cassette or printer wi thout securing the screws; other w ise the casse tte and p rinter may come apar[...]

  • Page 37

    1 1-5 Ins ta lli ng th e Paper Tray Insta llin g the P ap e r Tra y Insert the pap er tray into the slots at the front of the printer as sho wn below: C AUTI ON : Be careful not to touch the black p ad at the right end of the paper tray. Smudge s and di rt on th e pad may ca use a pape r fee ding p roblem . If yo u installed the lower paper cassett[...]

  • Page 38

    1 1 -6 Sett ing Up the Pr inter 2. Open the left an d ri gh t ink cartridge comp artment doors. N OTE : You can in stall the ink cartridges in any order; ho wever, each slot can only ho ld the s pecifie d ink co lor: 3. Op en o ne of the ink c artridge pa cka ges . W ARNI NG : If ink gets on your han ds, wash the m thorou ghly with soap and water. [...]

  • Page 39

    1 1 -7 In stallin g the In k Cart ridges 5. Ho ld th e ink c artrid ge with t he ar row ma rk face-u p a nd p ointin g to th e rea r of the p rinter, an d fully ins ert t he ca rtridge i nto th e slo t. 6. Close the clamp u ntil it clicks in to place. Repeat steps 3 t hrough 6 for the othe r ink ca rtrid ges . 7. Close the ink com partment doors. T[...]

  • Page 40

    1 1 -8 Sett ing Up the Pr inter Load ing P aper Your EPSON Stylus Pro 5000 printer has four paper p aths: two for the manual feed s lots , on e fo r th e st an dar d p ape r tr ay, an d on e fo r the opt ion al lo wer p ap er cas sett e . Se e Chapter 2 for instructions on using the man ual feed slots. Before you ru n a printer check and align the [...]

  • Page 41

    1 1-9 Load ing Pa per 3. Raise the p aper guide r oller if available. N OTE : No t all printe r s co me w ith a paper guide rolle r . If yours doesn’t have one, skip to step 5. 4. Slide the swit ch to the roller po sition that ma tches the paper size you are loading. Slide the roller all the way down for any paper other than A3 or ledger. wit h p[...]

  • Page 42

    1 1-10 Sett ing Up th e Printer 5. If you’re us ing legal-size o r larger p aper, release th e extensio n loc k and pull out the paper tray extension com pletely. 6. Slide bo th edge gu ides out as far as th ey will go. 7. Fan a stack of paper and t hen even the edges.[...]

  • Page 43

    1 1-11 Loading Pap er 8. Load the s tack of paper wit h the printable s urface dow n and the righ t edge of the p ap er res ting aga ins t the rig ht s ide o f the pa per tra y. Make sure the stack lies flat on the bottom of the tray. N OTE : Don ’t load p aper above the arrow mark i nside the left edge guide. 9. Slide the edge guides against the[...]

  • Page 44

    1 1-12 Sett ing Up th e Printer 10. Close the pape r guide roller if nec essary. If your print er doesn’t have one, g o to step 11. 11. Close the paper tray co ver. (If yo u pulled ou t the paper tray extension, slide out the cover extension befor e you close the cover.) 12. Push in the pap er tray until it meets resistance. paper tray cover exte[...]

  • Page 45

    1 1-13 Loading Pap er 13. Set the paper size and m edia type levers for the pape r you’re using. For letter-size coated paper, set the levers as follows: • Paper size: LTR • Me dia type: Photo Qualit y Paper The levers don’t directly affect print quality, but they allow your software to verify that the print optio n setti ngs for a job a re[...]

  • Page 46

    1 1-14 Sett ing Up th e Printer Runn in g a Prin te r C heck You can use the pri n ter check to make sure that your printer is operating correctly. Running the ch eck before you connect the printer to the RIP verifies that th e printer it se lf is fu nc tio nin g. T O RUN A PRI NTER CH ECK : 1. Make sure the printer is turned off. 2. Make sure lett[...]

  • Page 47

    1 1-15 Alignin g the Prin t Head • If the pattern has brok en lines or missing segments, as in the following example, your printer may have a clogged ink nozzle. Run a cleaning cycle befo re you align the pr int he ad. S ee pag e 4- 1 for inst ruct ions . • If nothing prints at all , make sure your ink cartridges are corre ct ly i nstall ed . T[...]

  • Page 48

    1 1-16 Sett ing Up th e Printer 3. Press the Reset button rep eatedly until the approp riate H ink ou t li ght com es o n. The following list sho ws the ink out lights corresponding to each numbe r ed pattern : • Pattern #1: black H ink out light on • Pattern #2: cyan H ink out light on • Pattern #3: mag enta H ink out light on • Pattern #4[...]

  • Page 49

    1 1-17 Alignin g the Prin t Head 6. Press the Cleanin g button to en ter your selection . The pri nter returns to the pri n t head alig nment mode. 7. If other numbered pat terns in step 1 are misaligned , repeat steps 2 through 6. 8. When you ’re finished aligning t he print head, p ress the P Operate button to save the alignment s etting and tu[...]

  • Page 50

    2 2 -1 Selectin g a Paper Path Your EPSON Stylus Pro 5000 prints on a variet y of substrates, from plain paper to high- quality co ated and glossy me dia. With f our paths to choo se from (if yo u have the optional lower cassette), you can use paper from 4 × 6 inches to 13 × 19 inches. The straight-through manual feed slot lets you print on stock[...]

  • Page 51

    2 2 -2 Print ing on V arious Su bstra tes The following table indicates the substrate sizes you can pri n t from the four paper paths: Using t he Stan d ard and O pt ional Pa p er Tr ay s You can use these trays for most sizes of pap er up to 13 × 19 inches. The standard paper tray can handle all s maller sizes of paper; however, the optional lowe[...]

  • Page 52

    2 2-3 Usi ng the S ta ndar d a nd Opt ion al Pa pe r Tr ays This allow s your software to verify that the print option settings for a project are correct for the substrate you’re using. If the print option settings for a job don’t match the lever setting s, yo u’ ll g et an error message, and your job will not print. This will save you both t[...]

  • Page 53

    2 2 -4 Print ing on V arious Su bstra tes The foll owing table i den tifi es the pa per si ze set tin gs: T O SET THE LEVERS AND US E THE CARDS : 1. Lo ad p ape r or other s ubst ra te, f ollo wing the ins tru ctio ns th at be gin on page 1-8. The trays can hol d 250 sheets of p lain paper (24 lb bond , for example). Follow the guidelines for tray [...]

  • Page 54

    2 2-5 Usin g the St andar d and Opt ion al Pap er T rays 3. Find the paper size and media type cards that match the sub strate you loaded, open t he clear pl a stic covers above the leve rs, and insert the cards. If yo u change su bstrates in one o f the trays, be sure you chan ge the lever s ettings and ca rds. Store u nused car ds on the sh eet w[...]

  • Page 55

    2 2 -6 Print ing on V arious Su bstra tes Loadi ng P aper in the Opti onal Lo wer T ray Always p ull the paper tray co mpletely out of the lower p aper c assette before y ou insert paper. N OTE : If y ou use paper longer than letter size in the lower tray, pull out the tray and cover extensions of the upper pap er tray, so your printouts will be su[...]

  • Page 56

    2 2 -7 Using th e Front Manual Feed Slo t Using t he Fron t Ma nual Fe ed Slo t Yo u c an lo a d one sheet at a ti me, wi th the p r intable sid e face-down. T O FEED PAPER THROUGH THE FRO N T MANUAL SL OT : 1. Make sure the printer is turned on. 2. If you’re using p aper longer t han letter size, pull out th e paper tray extensio n and cover ext[...]

  • Page 57

    2 2 -8 Print ing on V arious Su bstra tes The printer automatically feeds the paper, and it starts printing when it receives a print job. 4. If the sheet doesn’t eject co mpletely, press the Eject button. Using t he Rea r M a nual Fe ed S lot Use this slot when you need a straight-through paper path. You can fe ed substrates of all si ze s an d w[...]

  • Page 58

    2 2 -9 Us ing the Rear M anual Feed Slot 3. Open the rear manual slo t cover. 4. Slide the edg e guide to match the icon for your p aper size. 5. Align the right ed ge of the pap er with the edge guide and insert the paper in the slot, pri ntable sid e up, u ntil it meets resistan ce. N OTE : If y ou’ re using a long or heavy substrate, you may n[...]

  • Page 59

    2 2-1 0 Print ing on V ario us Su bs trates The printer automatically feeds the paper, and it starts printing when it receives a print job. 6. If the sheet doesn’t eject co mpletely, press the Eject button. Print ing o n EP SO N Pape r an d Film You can use many types of coated, glo ssy, p lain paper, and other substrates with your EPSON Stylus P[...]

  • Page 60

    2 2-1 1 Prin tin g o n EPSO N Pape r a nd F ilm N OTE : EP SO N also prov ides s pecial ty me dia f or ink je t print ers, in cludi ng card stock, adhesive sheets, tran sp arencies, and photo paper. For more inf ormation about ordering and using this me dia, call EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 87[...]

  • Page 61

    2 2-1 2 Print ing on V ario us Su bs trates • Keep unused media in its orig inal p ackagi ng and s to re it i n a cool, dry place to av o id a decline in quality. Avoi d storing media or printou ts where they will be expo sed to high temperature, humi dity, or direct su nlight. • To ke ep your printouts looking their best, store them in a r ese[...]

  • Page 62

    3 3 -1 Res po nd in g to th e C ont rol Pa ne l Ligh ts The EPSON Stylus Pro 5000 includes a number of utilities for mon itoring the printer’s status. In addition to softwar e utilities, the printer’s control panel li ghts alert you wh en a prob lem occ urs or y our con sumabl es ru n out. Th is ch apte r cover s the followi ng i nform ation : [...]

  • Page 63

    3 3-2 Mon ito ri ng th e Pri nte r When the lights on the control panel come on or flash, you need to replace consumables or solve a problem. The follo wing table identifies the situations in dicated and the approp riate res pons es: Cont rol pa nel l igh ts Pr oble m Re spons e Standar d or op tion al pape r tr ay li ght on. [ Pape r out or incorr[...]

  • Page 64

    3 3 -3 Clearing Paper Jams Clear in g P ape r J am s If the three paper lights on the printer’s control p ane l ar e flashing, you have a paper jam. Follow as many of the steps below as necessary to clear the paper path. After you have removed the jammed paper, go to step 9. T O CLE AR A PAPER JA M : 1. Tu rn off t he prin ter. 2. Remove the uppe[...]

  • Page 65

    3 3-4 Mon ito ri ng th e Pri nte r 4. If your printer has th e lower paper cassette inst alled, remove the lower p aper tray and check the inside of the paper cassette. 5. Open the rear manual f eed cover. 6. Open the p aper path cover, an d if necessary, op en the paper guide inside. 7. Gently pull o ut the jam med pap er. If the jammed pape r com[...]

  • Page 66

    3 3 -5 Clearing Paper Jams 8. Open th e prin ter cover. G ently pu ll out the jam m ed paper . W ARNI NG : Neve r re ach in to th e print er whe n it is turne d on . Rem ove pap er ca refu lly to avoid damaging any of the cables. 9. After you have removed t h e jammed paper, replace the pap er tr ays, close the cov er s, and t urn the pri nte r ba [...]

  • Page 67

    4 4-1 Run ning a Cle an ing Cycl e Your EPSON Stylus Pro 5000 requires very little maintenance to ke ep working at its best. This chapter describes the following routine procedures: • R unni ng a cl ea ning c ycle • R unni ng a p rint er ope rati on c heck • Replacin g ink cartridges • C lean ing th e pap er path s • C lean ing th e pr in[...]

  • Page 68

    4 4 -2 Main taining and T ransporting th e Printer If your print qualit y has not improved, repeat the steps above. If you don’t notice any imp r ov ement after r unning four o r five cycles, ch eck the pri nt quality soluti ons in Chapter 5. Runn in g a Prin te r C heck You can use the p rinter check to veri fy that yo ur pri nter is operating c[...]

  • Page 69

    4 4 -3 Replacing an Ink Cartridge • If the pattern has brok en lines or missing segments, as in the following example, your pri n t er may have a clogged ink nozz le or misali gned pri nt head. Ru n a cle aning cycle (se e page 4-1) and/or pri n t h ead align ment (see page 1-15). Repla ci ng an I nk Cart rid ge When one of the ink out lights on [...]

  • Page 70

    4 4 -4 Main taining and T ransporting th e Printer T O REPL ACE AN INK CART RID GE : 1. Make su re the p rinter is turned o n, and determ ine wh ich c artridge needs t o be replaced by chec king the cont rol panel lights . 2. Open the appropriate ink cartridge compartm ent door. The co mp artme n t f or the black and cyan car tridges is on the left[...]

  • Page 71

    4 4 -5 Replacing an Ink Cartridge 5. Insert the ink cartridge w ith the arrow mark face-up and t he arrow pointing tow ard th e pr inter . W ARNI NG : To avoid injury, do not reach into the ink cartridg e compartments. 6. Lower the clam p until it clicks in to place. 7. Make sure the corres ponding in k out light g oes off. If i t remains on, the c[...]

  • Page 72

    4 4 -6 Main taining and T ransporting th e Printer Clean in g the P ap er Path s If a paper tray is not feeding prope rly, you can use a clean i ng sheet to remove paper dus t in th e paper p a ths. C l ean ing sh eet s a re pa cke d with s ome EP SON s pec ial me dia and are also available separately (orde r part number S041150). T O USE CLEANING [...]

  • Page 73

    4 4 -7 Clean ing the Printe r Clean in g the P rin te r To keep your pri nter oper ating at its best, you sho uld cle an it thoroughly sever al times a year. Observe the followin g precautions when you clean the printer: C AUTI ON : • Don’t touch the gears inside the printer. • Never use alcoho l or thinner to clean th e printer; these chemic[...]

  • Page 74

    4 4 -8 Main taining and T ransporting th e Printer Trans po rt ing t he Pr inter I f you ne ed to s hip you r pr int er, you m us t prep are it f or tr an spor ta tion and re pac k it in the original box. You must also remov e the ink cartridges, to avoid the possibility of ink leakage. However, if you are moving the pr i nter only a s ho rt distan[...]

  • Page 75

    4 4 -9 Tra nspo rtin g th e Prin ter 5. Unplug t he power cor d from the electr ical outlet; then discon nect the RIP interface cable from t he printer. 6. Remove the standard paper tray. If the optional low er paper cass ette is installed, remove the low er tray. 7. Insert the protective materials you remo ved when you un packed the printer. 8. If[...]

  • Page 76

    4 4-10 Maintain ing and Tran sporting the Pr inter 9. Re pac k the pr inter , pap er tr ays, p ow er c ord, an d an y ot her part s in the original boxes. Remember to keep the pr i nter le ve l during tran sport. To set up the pri n ter af ter transp o rting it, fol lo w the instr uctions in Chapter 1. Note the fo llowing: • The first time yo u p[...]

  • Page 77

    5 5-1 Dia gnos ing Prob le ms As you use your print er, you may oc casional ly e xperi ence a p roblem . The f irst thin g you should do is diagnose the problem following the guidelines in this chapter. Then try th e most likely solution s until the problem is fix ed . This c ha pter pr ovi des instru ctio ns for the follo wing : • D iag nosin g [...]

  • Page 78

    5 5-2 Tr oubl es hoot ing Impr ov ing Prin t Q u ality Y ou c an o fte n i mpr ove pri n t q ua lity by do ing the foll owin g: • Run a cleaning cycle. See page 4-1 for in structions. • When you se nd a print job, match the P rint Mo de settin g in your print options to the type of substrate you’r e using. See Chapter 2 for de tails. • Make[...]

  • Page 79

    5 5 -3 Im pro ving Print Quality Yo ur prin tout is fai nt , blurry, or grai ny, or colors are i ncorr ect or missing . • P rint the Configuration page and make sure the press simul ation is s et cor rectly. • M ake su re t he Pr i n t M o d e setting matche s the substrate y o u’re using and the paper tray levers are set corre ctly. See Chap[...]

  • Page 80

    5 5-4 Tr oubl es hoot ing Solvi ng G ener al Pr intin g P ro blem s If the pr i nter won’t pri n t, first che ck that: • The printer is turned on and the P Operate light is on. • Paper is loaded in the printer. • The printer is plugge d securely into a working electrical outlet that’s not contr olle d by a switch or timer. • The interfa[...]

  • Page 81

    5 5-5 Solvi n g Pap er o r Othe r S ubst ra te Prob le m s Solvi ng P aper or O ther Su bs trate P ro blem s You can avoid most paper handling problems by doing the following : • Use smooth, high-quali ty substrates designed for ink jet printe r s, an d make sure the y meet t he sp ecif ica tion s in App endix B. • Make sure the paper o r other[...]

  • Page 82

    5 5-6 Tr oubl es hoot ing If you have problems with paper feeding, paper jams, or ejected paper, check here for so l uti o ns . If th is happ ens: Try t his: Pap er does n’t fe ed co rrec tly from o ne of the paper tray s, or m ore tha n on e s he et feeds at a time. Remove the stack of paper fr om the tray, and check that the paper or other subs[...]

  • Page 83

    A A- 1 Swi tc hing Paper T rays You can switch the positi ons of the stand ar d paper tray and option al lower tray. You may find t hi s conv enient if you have more than one printer w ith or without the lower pap er cassette. Howe ver, if you swi tch paper trays, yo u’ll al so ne ed to switch the tray covers, so that the manual feed guide is on [...]

  • Page 84

    A A- 2 Swi tc hing Paper T rays 4. Remove the co ver by lifting it up and tow ard you. The cover notches s hould slide e asily off the paper tray post s. 5. Lower the other tray cover so t hat the notches slide straight down and fit on the p osts .[...]

  • Page 85

    A A- 3 Swi tc hing Paper T rays 6. Raise the cover up and make sure the notche s click into place over the pap er tray posts. 7. Close the paper tray cover.[...]

  • Page 86

    B B- 1 Pr i nt in g Print ing Pri nt i ng metho d On- dema nd in k jet Nozzl e conf igu rat ion 64 no zzles × 6 ( black, cyan, magenta, yellow, light cyan, li ght magenta) Resolution Maximum 1440 dpi × 720 dpi Pr int directio n Bi directional with logic seeking Control c ode ESC /P R as ter ™ Line spaci ng 1/6 inch (default), programmable in 1/[...]

  • Page 87

    B B -2 Spe cifica t ions Pape r Pap er typ e Si ze Pa pe r ty pe s T hic knes s We ight Si ng le shee ts Le tt er (8 .5 × 11 inch es ) A 4 (210 × 29 7 mm ) A 5 (148 × 21 0 mm ) Legal (8.5 × 14 inc hes ) Half Le tter (5.5 × 8 .5 inche s) E xec ut iv e (7. 5 × 10 in ches) Sup er A 3/B (1 3 × 19 in ches) Le dg er (1 1 × 17 inc hes ) B 4 (25 7 [...]

  • Page 88

    B B-3 Paper N OTE : • Since the quality of any partic ular brand or type of pape r may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any n o n-EPSON brand or type of p aper. Always test samples of paper stock befo re purchasing large quantities or printing large jobs. • Poo r q uality paper m ay re duce pri n[...]

  • Page 89

    B B -4 Spe cifica t ions Print abl e ar eas • Single sheet s and ink jet cards N OTE : T he maximum printable width is 12.7 inches (416 mm). •E n v e l o p e s A BL BR C A: The minimum top margin is 0.12 inc h (3.0 mm). B: The mini mum left a nd rig ht marg ins are 0.12 in ch (3.0 mm). C: The minimum bottom ma r g in is 0.55 inc h (14.0 m m). A[...]

  • Page 90

    B B-5 Ink Ca rt rid ges Ink C ar tri dges * The prin t ca paci ty may va ry, d epend ing on how often you r un cl eani ng cy cle s. ** Ink thaws and is usab le afte r approximate ly 3 hours at 77 °F (2 5 °C). C AUTI ON : • T o ensu re good result s, use genuine EPS ON ink c art ridge s. Other produ cts may cause damage to yo ur print er not cov[...]

  • Page 91

    B B -6 Spe cifica t ions Mech an ic al Pape r feed metho d Friction Pape r pa th Paper tray, front and rear manual feed slots, o ptional lower paper cassette Pape r tray capacit y 250 sheets of 17 lb (64 g/m 2 ) pa per Di mensions •S t o r a g e Width: 25.2 inche s (640 mm) Depth: 17.3 i n ches (439 mm) maximum Height: 8.8 in ches (224 mm) • Pr[...]

  • Page 92

    B B -7 Electric al Elect ric al N OTE : Chec k the label on the ba ck of the printer for your printer ’s vo ltag e. Envir on m enta l Temp erat ure Operation: 50 to 95 °F (10 to 35 °C) Stor age: – 4 to 140 °F ( – 20 to 60 °C), stor ed in shipping container 1 month at 104 °F (40 °C) 120 hours at 140 °F (60 °C) Hum idity Operation: 20 t[...]

  • Page 93

    B B -8 Spe cifica t ions Inter fac es Pa rall el in terf ace The bu ilt- in paral lel inte rface sup port s com patibi lit y and ECP m odes . Compatibility mode • Forw ard ch ann el Data format: 8-bit parallel, IEEE-1284 compatibility mod e Synch ron izat ion: STROB E puls e Handshake timi ng: BUS Y and ACKN LG signals Signal le vel: TTL compatib[...]

  • Page 94

    B B -9 Inte rfa ces Seri al in te rfa ce Standard: Based on RS-423 Synchr onization: S ynchronous Bit rate: Approx imately 1.8 Mbps Handshaking: X-ON/X-OFF, DTR protocol Word form at: Data bit: 8 bits Parity bit: None Start bit: 1 bit Stop bi t: 1 bit Connec tor : 8-p in mini-c irc ular co nne ctor[...]

  • Page 95

    Index A Acce ssories, EPSO N , 5 Ad hesive sheets, 2-11, B-2 Aligning the print head, 1-15 to 1-17 B Back light film, 2-10 to 2-12, B- 3 Banding, 5- 2 Blurry printouts , 5-3 C Cards paper size and media type, 1-1, 2-2 to 2-5 photo qu ality ink jet, 2-3, 2-11, B-3 Clean ing pap er path s, 4-6 printer, 4-7 Cleaning cycle , running, 4- 1 to 4-2 Cleani[...]

  • Page 96

    I- 2 In de x I Ink car t rid ge s empty, 3-2, 5-4 to 5-5 installing, 1-5 to 1-7 ord ering, 4-3 part numbe rs, 4-3 removing for transportation, 4-8 repl acing, 4-3 to 4-5 sp ecif ic at ions , B- 5 Ink jet cards, 2- 3, 2-11, B-3 Ink jet paper, 2- 3, 2-10 to 2-11 Ink out lights , 3-2, 5-4 to 5-5 Interface specifi cati ons, B-8 to B-9 Inte rn et , 4 J [...]

  • Page 97

    I- 3 In de x Pap er s i ze cards, 1-13, 2-2 to 2-5 lever, 1-13, 2- 2 to 2-5 Paper trays capacities, 2-11 cleaning, 4-6 clearing paper jams, 3-3 to 3-5 extension, 1-10, 2-7 t o 2-8 installing, 1-5 levers, setting, 1-13, 2-2 to 2-5 lower, 2- 6 paper size and media type cards, 1-1, 2-2 to 2-5 switchin g c o vers, A -1 to A-3 tips, 2-5 using, 2-2 to 2 [...]

  • Page 98

    I- 4 In de x Substrates EPSON, 2-10 to 2-12 glossy, 2-10 to 2-12 loading in fron t manual slot, 2-7 to 2-8 loading in lower tra y, 2-6 loading in re ar manual slot, 2-8 to 2-10 loading in trays, 1-8 to 1-13 loading large , 1-10 media type lever and cards, 1-13, 2-2 to 2-5 problems, 5-5 to 5-6 sizes, 2-2, 2-4 sp ec if icat ion s, B-2 t o B -4 Suppo [...]