Epson Stylus Color 600 manual

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Table of contents for the manual

  • Page 1

    User’ s Guide Printed on recycled paper with at least 10% post-consumer content. front.fm5 Page i Tuesday, July 29, 1997 2:33 PM[...]

  • Page 2

    -vii ink cartridge clamp printer cove r edge guides paper support extension paper support control panel output tray extensions cleaning bu tton paper light power button load/eject button black ink out l ight color ink out light output tray adjust lever inside.fm5 Page vii Thu rsday, July 24, 1997 3:14 PM[...]

  • Page 3

    ii All rights reserved. No part of this publication may be rep roduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION . The information contained herein is designed only for use with this EPSON p[...]

  • Page 4

    iii FCC Compliance Statement For United States Users This equipment has been tested and found to comply with t he limits for a Class B digit al device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can r[...]

  • Page 5

    iv front.fm5 Page iv Tuesday , July 29, 1997 2:33 PM[...]

  • Page 6

    v Contents Introduction Windows System Requireme nts 2 Macintosh System Requirements 3 How To Use Your Manuals 4 Warnings, Cautions, Notes, and Tips 5 Where To Get Help 5 E NERGY S TAR Compliance 6 Energy-saving Tips 7 Important Safety Instructions 7 1 Basic Printing Printing from Windows 1-1 Setting Printer Opti ons from Windows Applications 1-2 S[...]

  • Page 7

    Contents vi 2 Custom Printing Using Predefine d Advanced Settings 2-1 Customizing Print Quality and Special Effects 2-4 Customizing Color Settings 2-7 Using ColorSync on th e Macintosh 2-9 Saving Custom Se ttings 2-11 Redefining Cus tom Setti ngs 2-12 Deleting Custom Settings 2-12 3 Printing on Special Media Using Special M edia 3-1 Media Loading a[...]

  • Page 8

    Contents vii 4 Managing Print Jobs and Network Printing Managing Print Jobs in Windows 95 or 3.1 4-1 Using the Spool Manager 4-2 Using the Status Monitor 4-4 Managing Print Jobs with Windows NT 4.0 4-5 Managing Print Jobs on a Macintosh 4-6 Using Monitor2 4-6 Using the Macintosh Status Monitor 4-7 Network Printing on a PC 4-9 Network Printing with [...]

  • Page 9

    Contents viii 6 Troubleshooting Diagnosing Problems 6-1 Running a Printer Check 6-2 Improving Print Qualit y 6-3 Solving Printing Problems 6-7 Fixing Paper Problems 6-12 Solving Miscell aneous Printout Proble ms 6-14 A Specifications Printing A-1 Paper A-3 Ink Cartridge A-5 Mechanical A-5 Electrical A-6 Environmental A-6 Safety Approvals A-6 Interf[...]

  • Page 10

    1 / Introduction Your EPSON S tylus ® COLOR 600 printer is the ideal output device for business graphics, single-page layout proofs, digital photography—or any project you create on your computer. With resolutions up to 1440 by 720 dpi, you get amazingly realistic photographic images and vivid graphics in color, superb grayscale images, and lase[...]

  • Page 11

    Introduction 2 Windows System Requirements To use your printer and its software with a PC , your system should have: ◗ An IBM ® compatible PC with at least a 386/25 MHz or faster processor ◗ DOS, Windows 3.1x, Windows for Workgroups 3.11 , Windows 95, or Windows NT ® 4.0 ◗ At least 16MB of RAM ◗ At least 20MB of free hard disk space for s[...]

  • Page 12

    Introduction 3 Macintosh System Requirements To use your printer and its software with a Macintosh, your system should have: ◗ Any Macintosh or Power Maci ntosh model except the Macintosh +, Macintosh 512, Pe rforma ® 410, PowerBook ® 100, and some early versions of the Macintosh, such as the II or Classic ◗ System 7.1 or lat er ◗ At least [...]

  • Page 13

    Introduction 4 How To Use Your Manuals To set up your printer and install your printer software, see the Setup Guide . This User’s Guide contains the following information: Chapter 1, “Basic Printing,” covers the basics of printing with Windows or Macintosh. Chapter 2, “Custom Printing, ” tells you how to print special projects with custo[...]

  • Page 14

    Introduction 5 Warnings, Cautions, Notes, and Tips You’ll find this information throughout your manual: W arnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. N otes contain important information about your printer. T ips contain additional hints for great printing. Where To Get H[...]

  • Page 15

    Introduction 6 EPSON also provides technical support and in formation on the installation, configuration, and operation of EPSON products. Dial (800) 922-8911 , (310) 782-2600 (U.S.), or (905) 709-9475 (Canada), 6 A.M. to 6 P.M., Paci fic Time, Monday through Friday. Before you call, please have the following information ready : ◗ Product name ?[...]

  • Page 16

    Introduction 7 The EPA E NERGY S TAR Office Equipment program is a voluntary partnership with the computer and offic e equipment industry to promote the introducti on of energy-efficient personal computers, monitors, printers , fax machines, and copiers in an effort to reduce air pollution caused by power generation. Energy-saving Tips Here are a f[...]

  • Page 17

    Introduction 8 ◗ Connect all equipment to properly grounded power outlets. Avoid using outlet s on the same circuit as photocopiers or air control sys tems that regularly swit ch on and off. ◗ Place the printer near a wall outlet where the plug can be easily unplugged. Placez l’imprimante près d’une prise de contacte où la fiche peut êtr[...]

  • Page 18

    Introduction 9 ◗ Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head. ◗ Once you install an ink cartridge, do not open the clamp or remove the cartrid ge except to replace it with a new one. The cartridge may become unusable otherwise. ◗ Install the ink cartridg e immediately after you rem [...]

  • Page 19

    1-1 1 It’s easy to print all your color and black and white doc uments with your new EPSON S tylus COLOR 600. First you have to se t up your printer and install the softw are, following the instructions in the Setup Guide . Then read this c hapter to find out about the following: ◗ Printing from Windows ◗ Printing from a Macin tosh ◗ Printi[...]

  • Page 20

    Basic Printing 1-2 Setting Printer Options from Windows Applications This section describes the preferences you’ll need to set for all your everyday printouts. See Chapter 2 for information about advanced settings for special print jobs. Follow these steps to check printer settings from your word processor or other Windows software: 1. Click the [...]

  • Page 21

    Basic Printing 1-3 3. If you do not see the dialog box shown in st ep 2, click the Main tab. 4. Make sure the Mode option is set to Automatic . The printer software determines the best s ettings according to the Media Type and Ink settings you make. This is the easiest way to get good printing results for all ki nds of documents, on all types of pa[...]

  • Page 22

    Basic Printing 1-4 8. If necessary, clic k the Paper tab and choose your paper size, number of copies, orien tation, and printable area. If your software application lets you con trol these settings, you don’t need to use the Paper tab. 9. Cl ick OK when you’re finished checking your sett ings. The dialog box closes. 10. In the printing dialog [...]

  • Page 23

    Basic Printing 1-5 3. Select Properties . Then click the Main tab. You see the Main print er settings dialog box, as shown on page 1-2. 4. Change the settings you want and click OK . Any changes you make will become the default setting s for all your applications and documents. Setting Default Options in Windows 3.1 Follow these steps: 1. Double-cl[...]

  • Page 24

    Basic Printing 1-6 Checking Printer Status While your document is printing, the EPSON D espooler dialog box appears on your screen: This dialog b o x shows the progress of your print job and the status of your printer. If you run out of paper while printing, for example, the Despooler warns you. You can use the buttons to cancel, pause, or restart [...]

  • Page 25

    Basic Printing 1-7 Printing from a Macintosh When you set up a new printer for your Macintosh, you need to check the printer drive r settings for d ocuments in each application you use. After you click the print icon or choose Print from the File menu, you see dialog boxes that let you choose the settings that describe your print job—s u ch as wh[...]

  • Page 26

    Basic Printing 1-8 5. Make sure the Mode option is set to Automatic . The printer software determines the best settings according to the Media Type and Ink settings you make. This is the easiest way to get good prin ting results for all kin ds of documents, on all types of paper. 6. Choose the Media Type you want to print on from the following list[...]

  • Page 27

    Basic Printing 1-9 Printing from DOS Most DOS software programs include software for EPSON ESC/P 2 ™ printers. You need to select the correct printer software to take advantage of your printe r’s advanced built-in scalable fonts and graphics handling. Most DOS programs requ ire you to select from a list of printers to install the printer soft w[...]

  • Page 28

    Basic Printing 1-10 Choosing Paper and Other Media You can use most plain paper with your printer and achieve good results. For better results , use EPSON specially coated i nk jet paper because it provides the best surface for the ink used in your printer. EPSON offers specially designed media for EPSON ink jet printers, available in a choice of s[...]

  • Page 29

    Basic Printing 1-11 What To Do When the Printer Lights Flash The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams. power light black ink out light paper ligh t color ink out light load/eject button cleaning button power button S When the paper light comes on, your paper ran out or i[...]

  • Page 30

    Basic Printing 1-12 Using the Control Panel Buttons Follow these gui delines when using the cont rol panel buttons: Using Online Help For complete information about using the printer driver, you can easily access online help any time. It provides detailed descriptions of the different settings and options. Accessing Help from Windows Applications T[...]

  • Page 31

    Basic Printing 1-13 You can also access online help whe n you’re not using the driver, as described below. Accessing Help from Windows 95 Click the Start button, point to Programs , and Epson , and then click EPSON S tylus COLOR 600 Help . If you need instructions for how to use help, read the online “Quick Guide to Using Help.” While you’r[...]

  • Page 32

    2-1 2 When you want to print presentation graphics, photographs, or other special projects, you can use the custom settings in your EPSON S tylus COLOR 600 software. You can choose predefined settings or adjust individual options lik e brightnes s, contrast, saturation, and halftoning. For professional-quality color accuracy, you can use Image Colo[...]

  • Page 33

    Custom Printing 2-2 2. Access the Main printer se ttings dialog box as described on page 1-2 (Windows) or page 1-7 (Macintosh). You see one of the following dialog boxes: 3. Select Color or Black Ink. Note: When you use advanced settings, the Quality/Speed slider disappears. Windows Click Advan ce d , then click h ere to see a list of pro ject type[...]

  • Page 34

    Custom Printing 2-3 4. Click Advanced , and then Custom Settings . You see the list of project types. 5. Follow these guidelines to choose the right one for your project: ◗ Photo For printing scanned photographs. Increases contrast in the image. ◗ Text/Graph For printing graphics -intensive documents like presentation pages with charts and grap[...]

  • Page 35

    Custom Printing 2-4 Customizing Print Quality and Special Effects If you need the maximum control over your project , or you want to experiment with special effec ts, you can adjust individual setti ngs in your printer softw are. Follow these steps: 1. Create your document, image, or project in your application software. 2. Access the Main printer [...]

  • Page 36

    Custom Printing 2-5 4. Choose one of the following Print Quality options : ◗ Economy For low-resolution rough drafts on plain paper. Saves ink. ◗ Normal - 360 dpi For most documents on plain paper, trans parencies, or 360 dpi Ink Jet paper. ◗ Fine - 720 dpi For high-resolution output. Works best on photo quality media. ◗ SuperFine - 1440 dp[...]

  • Page 37

    Custom Printing 2-6 6. Choose one of the follow ing Halftoning options: ◗ No Halfton ing For printing black te xt only. ◗ Error Diffusion For printing photographic or v ideo/digital camera images. Blends each dot of color with the surrounding dots. ◗ Fine Dithering , Coarse Dithering For printing charts, graphs , and other images that require[...]

  • Page 38

    Custom Printing 2-7 Customizing Color Settings You can choose from several color adjust ment modes or manually adjust brightness, cont rast, and saturation. For professional color correction, you can set ind ividual CMY color values. To achieve the maximum color accuracy, you can use Image Color Matching (ICM ) under Windows 95, ColorSync on the Ma[...]

  • Page 39

    Custom Printing 2-8 2. Choose one of the follow ing Color Adjustment Modes: ◗ Automatic Analyzes the color information in your project and optimizes color correction accordin gly. ◗ Photo-realistic For printing color photographs. ◗ Vivid For printing gr aphics-intensiv e documents like presentation pages with charts and graphs. Intensifies co[...]

  • Page 40

    Custom Printing 2-9 4. For even more fine-tuning , choose PhotoEnhan ce , ICM (Windows 95), or ColorSync (Macin tosh). ◗ PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for overall over- or under-exposure of the original photograph. ◗ ICM (Windows 95 only) [...]

  • Page 41

    Custom Printing 2-10 ColorSync uses profile information from each device— including your EPSON S tylus CO LOR 600—to achieve accurate color matching. First you have to make sure your monitor’s profile is set . Then you can use your printer software to specify the exact method of color m atching you want to use. Follow these steps to set your [...]

  • Page 42

    Custom Printing 2-11 Saving Custom Settings After you’ve fine-tune d your printer setting s for a special project, you can save the settings as a group with a unique name and add it to the Custom Sett ings list. Then you can easily select the sett ings the next time you print a similar project. Follow these steps: 1. Customize your printer set ti[...]

  • Page 43

    Custom Printing 2-12 Redefining Custom Settings To change the options in a customized setti ng group but keep the same name for it, follow these steps: 1. Select Advanced mode. 2. Select the nam e of the custom setting s group you want to redefine in the Custom Setti ngs list. 3. Change the print er settings as necessary. (If you change the Media T[...]

  • Page 44

    3-1 3 Your EPSON S tylus COLOR 600 lets you print on just about any kind of paper you want to use. You can get great result s printing on various sizes of plain paper, letterhead, and envelopes. You’ll get even bett er results with specially coated ink jet paper. For the be st output, use EPSON ’s photo quality media: ink jet paper, glossy pape[...]

  • Page 45

    Printing on Special Media 3-2 Media Loading and Software Settings Guidelines Whether you print on plain paper or special med ia, you need to load it according to the guidelines in the table below. You must also be sure to select the correct Media Type setting in your printer software to match the media you loaded. See page 3-3 for additional guidel[...]

  • Page 46

    Printing on Special Media 3-3 1 Load with the short edge leading into the feeder. 2 Use the Flip Horizontal option to reverse your image before y ou print it—especially if it includes text—so the image will appear correctly when it’s transferred. See Chapter 2 for instructions. Additional Media Loading Guidelines ◗ If the corresponding Medi[...]

  • Page 47

    Printing on Special Media 3-4 unused sheets and envelopes to the ir original packages as soon as possible. See the Appendix for more media storage information. ◗ Some EPSON media include a cleaning sheet. Do not use the cleaning sheets with this print er. They may damage the printer. Letterhead, Pre-printed Forms, and Legal-size Paper Always load[...]

  • Page 48

    Printing on Special Media 3-5 EPSON Photo Quality Glossy Paper, Film, and Transparencies To print on transparencies, remove the paper support and reinstall it in the rear paper support slot. For glossy paper and film, leave the paper support in the normal position. Before you load glossy film or transparencies, put a support sheet (packed with the [...]

  • Page 49

    Printing on Special Media 3-6 EPSON Photo Paper You can use these cards to print photographs that look alm ost as good as the ones you get from film processing. EPSON Photo Paper (4 × 6 inches) is perforated around the edges, so you can trim your printouts and “bleed” the photo—extend it to the edge of the paper—on all sides. You can load [...]

  • Page 50

    Printing on Special Media 3-7 ◗ Choose EPSON Photo Paper 4 × 6 in as the Paper Size setting an d Maximum as the Printable Area se tting . ◗ Choose Photo Quality Glossy Paper as the Media Type setting. ◗ After you print your picture, fold the paper back and forth along the perforations and carefully tear the margins off. You can use the EPSON[...]

  • Page 51

    Printing on Special Media 3-8 EPSON Iron-On Transfer Paper You can print photos, company logos, or anything else you want on this paper, and then transfer your images to T-shirts or other cloth items. Load one sheet of transfer paper at a time and select Ink Jet Transparencies as your media type in your printer software. After you print, follow the[...]

  • Page 52

    Printing on Special Media 3-9 If ink smears when you print on env elopes or other thick media, set the adjust lever to the + positi on. Open the printer cover and position the lever as shown below. Then close the cove r and print. (Make sure you return the lever to the 0 position before you print on thin media.) Printing Banners and Other Custom Si[...]

  • Page 53

    Printing on Special Media 3-10 2. Insert the paper in the printer as shown. The right edg e of the paper should be against the right edg e guide: 3. Slide the left edg e guide next to the left edg e of the paper. 4. Follow the instructions in th e next sections to print your banner on either a Windows com puter or a Macintosh. Printing a Banner fro[...]

  • Page 54

    Printing on Special Media 3-11 4. Click the Paper tab. You see a dialog box like the following: 5. Choose the paper you want to use from the Paper Size list. If you want to print a banner or other cust om-size document, choose User Defined . If you choose User Defined , the following dialog box appears: 6. To print a banner, type 8.5 inches for the[...]

  • Page 55

    Printing on Special Media 3-12 8. Cl ick the Main tab to return to the Main printer settings dialog box. Make sure you choose Plain paper and the other setting s you want t o use, and t hen click OK . 9. Cl ick Close , OK , or Print to print your banner. You may need to click a combination of th ese buttons. Printing a Banner from a Macintosh Follo[...]

  • Page 56

    Printing on Special Media 3-13 4. Choose the paper you want to use from the Paper Size list. If you want to print a banner or other custom-size project, click the Customize button. The followin g dialog box appears: 5. Click the New button. The dialog box changes: 6. Type a name for your custom size in the New Paper Size box. 7. To print a banner, [...]

  • Page 57

    4-1 4 Your printer software includes seve ral utilities for managing print jobs. You can use them to monitor your printer’s status, set up large jobs to print later, and handle net work printing. If you’re using your printer on a net work, you need to follow the special setup procedures in this chapter. This chapter provides instructi ons for t[...]

  • Page 58

    Managing Print Jobs and Network Printing 4-2 ◗ The Status Monitor, which is available only if you’re usin g Windows 95, also starts automatically wh en you send a job to the printer. It displays on your screen to alert you about printer and ink status, as described on pag e 1-6. Using the Spool Manager The Spool Manager works like the Windows P[...]

  • Page 59

    Managing Print Jobs and Network Printing 4-3 ◗ Select the inform ation you want to see in the Spool Manager window ◗ Prevent the Despooler popup window from appearing on your screen whenev er you print ◗ Change your default spool directory Deleting a Stalled Print Job If you’re having trouble printing, it may be because of a stalled print j[...]

  • Page 60

    Managing Print Jobs and Network Printing 4-4 4. Make sure the spool directory is the one you created in step 1. Also make sure Use Print Manager fo r this port is checked. Then clic k OK . (If you are using Windows 95 and don’t see the St atus Monitor when you print , make sure it’s unchecked.) 5. Choose Default Spool Directory from th e Option[...]

  • Page 61

    Managing Print Jobs and Network Printing 4-5 3. Click the EPSON Status Monito r icon. You see the Despooler window with the Status Monitor at the bottom: 4. Check the amount of ink you have left. For more information about the Despooler window, see page 1-6. Managing Print Jobs with Windows NT 4.0 Windows NT 4.0 se rvers and workstations include a [...]

  • Page 62

    Managing Print Jobs and Network Printing 4-6 Managing Print Jobs on a Macintosh Your Macintosh printer software includes two management utilities: Monito r2 and Status Monitor. ◗ If you’re using background printing , Monitor2 starts automatically when you send a job to the printer. It handles printing while you continue to work on your Macintos[...]

  • Page 63

    Managing Print Jobs and Network Printing 4-7 4. Choose Get Info from the File menu. 5. Set the Memory Requirement s to 2000K or 3000K, depending on your system’s available RAM. 6. While you’re printing , click the EPSON Monitor2 icon on the Application menu at the right end of the menu bar. You see a dialog box like the followin g: 7. You can s[...]

  • Page 64

    Managing Print Jobs and Network Printing 4-8 2. Cl ick the Utility button. You see the Utility menu: 3. Cl ick the EPSON Status Monitor icon. The software checks the amount of ink rem aining in the printe r and displays the Status Monitor window: For information about these three utilities, see Chapter 5 Click to recheck ink level Click to control [...]

  • Page 65

    Managing Print Jobs and Network Printing 4-9 4. If you want to change printer mes sages and warnings, clic k the Configuration button. You see the following dialog box: 5. Choose the options you want and click OK . Network Printing on a PC You can use your printer on a network under Windows NT, Windows 95, or other network operatin g systems. First[...]

  • Page 66

    Managing Print Jobs and Network Printing 4-10 Using the Printer Software’s Built-in Network Support To use your printer software’s built-in network support, you first need to install the print er driver software on all the network computers that will use the printer. See the Setup Guide for instructions. Once the printer software is installed, [...]

  • Page 67

    Managing Print Jobs and Network Printing 4-11 Setting Up Remote Systems Follow these steps to set up the clien t computers on the network: 1. Open the Spool Manager window as described on page 4-2. 2. In the Spool Manager window, double-click the EPSON S tylus COLOR 600 print queue. The Queue Setup dialog box appears. 3. Click the Spool to remote p[...]

  • Page 68

    Managing Print Jobs and Network Printing 4-12 4. Cl ick the Details tab. The following dialog box appears: 5. Cl ick the Add Port butt on, then specify the network path to the printer and click OK . 6. Open the Spool Manager window as described on page 4-2. 7. In the Spool Manager window, double-click your printer’s queue. The Queue Setup dialog [...]

  • Page 69

    5-1 5 It’s easy to keep your EPSON S tylus COLO R 600 printer working at its best. Just follow t he simple i nstructions in this chapter for replacing ink cartridges, moving the printer, and performing routine mainten ance. This chapter covers the following proce dures: ◗ Cleaning the print heads ◗ Replacing an ink cartridge ◗ Aligning the [...]

  • Page 70

    Maintenance and Transportation 5-2 Using the Head Cleaning Utility Follow these steps to run the uti lity from a Windows computer or a Macintosh: 1. Make sure the printer is turned on but not printing, and the B black and A color ink out lights are off. 2. Access the Main printer setting s dialog box as described in Chapter 1. 3. Clic k the Utility[...]

  • Page 71

    Maintenance and Transportation 5-3 Using the Control Panel 1. Make sure the printer is turned on and not printin g, and that the B black and A color ink out lights are off. 2. Press the R cleaning button and hold it for three seconds. Cleaning takes about two minutes , during which the printer makes some noise and the P power light flashes. 3. Afte[...]

  • Page 72

    Maintenance and Transportation 5-4 Examining the Nozzle Check Pattern Examine the nozzle check pattern you print. It should look something like this , with the lower pattern colored cyan, magenta, and yel low: Each staggered horizontal and st raight vertical line should be complete, with no gaps in the dot pattern. If your print out looks okay, you[...]

  • Page 73

    Maintenance and Transportation 5-5 Removing an Empty Ink Cartridge You can replace a cartridge when the B black or A color ink out light is either flashing or on. Follow these steps: 1. Make sure the printer is turned on and not printin g. 2. Determine whic h cartridge needs to be replaced . 3. Lower the output tray and raise the printer c over. 4.[...]

  • Page 74

    Maintenance and Transportation 5-6 Installing the New Cartridge Once you have removed the e mpty cartridge, you’re ready to install the new one. Follow th ese steps: 1. Remove the new ink cartridge from its packaging. 2. Remove the ye llow tape seal as shown : 3. Lower the ink cartridge into its holder with the label facing up and the arrow point[...]

  • Page 75

    Maintenance and Transportation 5-7 5. If you need to replace the other ink cartridg e, remove it as described in “Removing an Empty Ink Cartridge” on page 5-5. Then follow steps 1 through 4 in this section. 6. Press the R cleaning button and close the printer cover. The printer moves the print heads and beg ins charging the ink delivery system.[...]

  • Page 76

    Maintenance and Transportation 5-8 Aligning the Print Heads If your printouts contain misali gned vertical lines, you may need to align the print heads. Follow thes e steps: 1. Make sure the printer is turned on and paper is loaded. 2. Access the Main printer setting s dialog box as described in Chapter 1. 3. Cl ick the Utility tab (Windows) or the[...]

  • Page 77

    Maintenance and Transportation 5-9 Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, foll owing these steps: 1. Turn off the printer, unplug the power cord, and disconnect the printer cab le. 2. Remove all the paper from the sheet feede r. 3. Clean the exterior of the prin ter with a soft, damp[...]

  • Page 78

    Maintenance and Transportation 5-10 Transporting the Printer If you want to move your printer some distance, you need to prepare it for transportation and repack it in the original box. Follow these steps: 1. Turn on the printer and wait until the print heads lock in the far right position. Then tu rn off the printer. 2. Unplug the power cord from [...]

  • Page 79

    6-1 6 As you use your printer, you may occ asionally experience a paper jam or other problem. The first thing you s hould do is diagnose the problem, following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed. This chapter tells you everything you need to know about the following: ◗ Diagnosing problems[...]

  • Page 80

    Troubleshooting 6-2 ◗ To determine whether the problem is caused by the printer itself, run a printer operat ion check. See “Running a Print er Check” for instruct ions. ◗ For the latest information, check the EPSON S tylus COLOR 600 Help program and the ReadMe file in the EPSON program group or folder. ◗ If none of the suggested solut io[...]

  • Page 81

    Troubleshooting 6-3 The printer prints one page containing a nozzle check pattern and the printer’s ROM version. The following sample is in black and white, but the actual prin tout is in color. W0186 02BB 5. After it prints the page, turn off the printe r. Remember to reconnect the inte rface cable, then turn on the printer and your computer. Im[...]

  • Page 82

    Troubleshooting 6-4 Here are some detailed solutions to specific print qualit y problems. Printed image has horizontal banding Vertical lines are misaligned or vertical banding appears The printed image has in correct or missing colors Possible cause Solution The Media Type setting doesn’t match the loaded paper. Make sure the Media Type setting [...]

  • Page 83

    Troubleshooting 6-5 The printed image is faint o r has gaps The Halftoning and Color Adjustment Mode options are set incorrectly for your document type. Use the correct settings for the project you are printing, following the instructions in Chapter 2. The print head nozzles are clogged. Clean the print heads. See Chapte r 5 for instructions. The I[...]

  • Page 84

    Troubleshooting 6-6 The printed image is blurry or smeared Photographic images look grainy or rough Possible cause Solution The printer’s adjust lever is in the 0 position. Set the adjust lever to the + position and try printing again. See Chapter 3 for instructions. The paper is damp or the printable side is face do wn. Remove the paper and relo[...]

  • Page 85

    Troubleshooting 6-7 Color documents print in b lack and white Solving Printing Problems If the printer won’t print, first check th at: ◗ The printer is turned on and the P power light is on. ◗ Paper is loaded in the printer. ◗ The printer is plugged in to a working electric al outlet that’s not controlled by a switch or timer. ◗ The int[...]

  • Page 86

    Troubleshooting 6-8 The S paper out ligh t is flashing or on A B black or A color ink out light is flashing or on Your printer or application software is installed incorrectly. If the printer check prints correctly, check your printer and application software for correct instal lation. If you’re printing on a Windows 95 network, you ma y need to [...]

  • Page 87

    Troubleshooting 6-9 The S paper and P power lights are flashing All the lights are flashing The printer has finished charging the ink cartridge, but the P power light is still flashing The printer software installed with Windows 3.1 does not work correctly after you upgrade to Windows 95 Possible cause Solution A carriage error has occurred. Remove[...]

  • Page 88

    Troubleshooting 6-10 After you install your printing software, you see the Windows 95 New Hardw are Found windo w You see a spooling error message (Windows) In Windows 95, the Status Monitor box does no t appear with the Despooler You see a memory error message (Macintosh) Possible cause Solution An operating system error has occurred. Click Do not[...]

  • Page 89

    Troubleshooting 6-11 A portion of your image doesn’t print (Macintosh) Printing is too slow Your printer switches to the modem port or won’t confirm on the printer port (Macintosh) Possible cause Solution Your system doesn’t have enough available memory. Close any other applications you are running o r turn off background printing. You may ne[...]

  • Page 90

    Troubleshooting 6-12 The “Sorry, EPSON Stylus COLOR cannot be used” message ap pears (Macintosh) Your printer icon doesn’t appear in the Chooser (Macintosh) Fixing Paper Problems You can avoid most paper handling problems by doing the follow ing: ◗ Use smooth, high-quality media designed for ink jet printers that me ets the media specificat[...]

  • Page 91

    Troubleshooting 6-13 Paper doesn’t feed Multiple pages feed at the same tim e Paper jams inside the printer Try this Then do this Remove the stack of paper from the sheet feeder. Check that the paper: ◗ Isn’t curled or creased. ◗ Isn’t too old (see Chapter 3 or your paper packaging for more information). ◗ Isn’t loaded above the arrow[...]

  • Page 92

    Troubleshooting 6-14 Paper doesn’t eject fully or is wrinkled Solving Miscellaneous Printout Problems If your printout results are not what you expected , try these solutions. Characters are incorrect or garbled . Possible cause Solution If the paper doesn’t eject fully, you may have set the wrong paper size. Press the E load/eject button to ej[...]

  • Page 93

    Troubleshooting 6-15 The margins are incorrect The image is inverted as if viewed in a mirror The printer prints blank pages Possible cause Solution Margins are set incorrectly in your software application. Check your software documentation for instruction s on selecting the correct margins for your paper size. Make sure the margins are within the [...]

  • Page 94

    A-1 A Printing Printing method On-demand ink jet Nozzle configurati on Monochrome (black) 64 nozz les (32 × 2 staggered) Color (cyan, magenta , yellow) 32 nozzl es × 3 Printable columns and printing speeds cps = characte rs per second Resolution Maximum 1440 dpi × 720 dpi Print direc tion Bidirectional with l ogic seeking for tex t and graphics.[...]

  • Page 95

    Specifications A-2 Fonts Select othe r font/pitch combi nations using ESC/P 2 commands. See the Comm and List on page A-9. Each font has four variations: no rmal, bold, italic, and b old italic. Note: The printer always uses the fonts you selected with your software application. You need to use the printer’s internal fonts only if your applicatio[...]

  • Page 96

    Specifications A-3 Paper Note: Since the quality of any particular brand or type of p aper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPS ON brand or type of paper. Al ways test samples of paper stock before p urchasing large quantiti es or printing large jo bs. Poor quality paper m ay reduce print[...]

  • Page 97

    Specifications A-4 Printable area A: The minimu m top marg in is 0.12 i nch (3.0 mm). When loading m ultiple sheets of E PSON Photo Quality Glossy Fil m, the minimu m top margin is 1.2 inches (30 mm). B–L: The mini mum left m argin is 0.12 inch (3 .0 mm). B–R: The minimu m right margin for single sheet pape r is 0.12 inch (3.0 mm) except for l [...]

  • Page 98

    Specifications A-5 Ink Cartridge * The print capacity may vary, depending on how often you use the print head cleaning function. ** It thaws and is usable after approximate ly 3 hours at 77 °F (25 °C). Caution: To ensure good results, use genuine EPSON in k cartridges. Other pro ducts may cause damage to your printer not covered by EPSON’s warr[...]

  • Page 99

    Specifications A-6 Electrical Note : Check the label on the back of the printer for the voltage of your printer. Environmental Temperature Operation: 50 to 95 °F (10 to 35 °C) Storage: – 4 to 140 °F ( – 20 to 60 °C), stored in shippin g container 1 month at 104 °F (40 °C) 120 hours at 140 °F (60 °C) Humidity Operation: 20 to 80% RH Stor[...]

  • Page 100

    Specifications A-7 Handshaking: Refer to the IEEE-1284 specification Signal level: IEEE-1284 L evel 1 device Data transmission timing: Refer to the IEEE- 1284 specification Serial interface The pri nter’s built-in ser ial interface is based on the RS-423 standard. This interface has the followi ng charac teristics: Standard: Based on RS-423 Synch[...]

  • Page 101

    Specifications A-8 Default Settings The table below shows the default settings that t ake effect when the printer is initiali zed. To change these settings, follow the in structions in “Built-in Fonts and Character T ables.” Built-in Fonts and Character Tables Your printer has ei ght built-in font s and eleven c haracter tables that you can sel[...]

  • Page 102

    Specifications A-9 4. Press the E load/eject button to print the default font and character table and t he next page of instruct ions. The instruction sheet lists all of the fonts and char acter tables you can select. 5. Select the font and character table you w ant to use. 6. Exit the default setting mode by turning off the printer. If you want to[...]

  • Page 103

    G-1 Glossary banding The horizontal lines that sometimes appear when printing graphics. See also MicroWeave . buffer The portion of the printer’s memory use d to store data before printing it . character table A collect ion of letters, numbers, and symbols that provides you with the characters used in a particular lang uage. characters per inch ([...]

  • Page 104

    Glossary G -2 Error Diffusion This halftoning sett ing smooths out edges by randomly placin g dots of varying colors. This has the opposite effect of the Fin est Detail setting. ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all EPSON printers[...]

  • Page 105

    Glossary G-3 media Materials upon which data is printed, such as envelopes, plain paper, special paper, and transparencies. MicroWeave Printing technology that produces images in fine inc rements to reduce the possibility of banding. See also banding . monochrome This means printing with only one color of ink, whic h is generally black ink. paralle[...]

  • Page 106

    Glossary G -4 serial interface See interface . spool The process by which the printer driver converts th e print data into codes that your printer unde rstands. This data is t hen sent to the printer direc tly or to the print s erver. Spool Manager An EPSON software program that converts print data into codes that your printer understands. See also[...]

  • Page 107

    I-1 Index A Adjust lever , 3-9 Advanced mode and halftoning , 2-6 Advanced mode, selecting , 2-1 to 2-3 Advanced settings custom , 2-4 to 2-12 predefined , 2-1 to 2-3 Aligning print heads , 5-8 , 6-4 Automatic mode , 1-3 , 1-8 , 3-3 B Background p rinting, Macintosh , 4-6 Banding , 6-4 Banners loading paper , 3-9 to 3-10 printing from Macintosh , 3[...]

  • Page 108

    Index I-2 E Economy setting , 2-3 Electrical spec ifications , A-6 E NERGY S TAR, 6 to 7 Energy-saving tips , 7 Envelopes printing , 3-8 printing on , 3-2 specifications , A-3 , A-4 Environmental specifications , A-6 EPSON Answers , 2 Customer Care Centers , 5 Electronic sup port services , 5 to 6 help , 5 to 6 media , 1-10 , 3-1 to 3-9 World Wide [...]

  • Page 109

    Index I-3 L Labels printing on , 3-2 specifications , A-3 Legal-size paper , 3-4 Letterhead , 3-4 Lever, adjust , 3-9 Lights, using , 1-11 , 6- 1 , 6-7 to 6-9 M Macintosh interface specifi cations , A-7 managing print jobs from , 4-6 to 4-9 Monitor2 , 4-6 printing from , 1-7 to 1-8 problems , 6-8 , 6-10 to 6-12 Magenta setting , 2-8 Maintaining pri[...]

  • Page 110

    Index I-4 Print Quality settin g , 2-5 Print queue , 4-2 Printable area , A-4 Printer driver, ac cessing Control Panel , 1-4 to 1-5 Windows applic ations , 1-2 Printer operation check , 6-2 Printer software, using , 1-12 to 1-13 Printer status, Windows , 1-6 Problems diagnosing , 6-1 to 6-2 paper handling , 6-12 to 6-14 print qua lity , 6-3 to 6-7 [...]

  • Page 111

    Index I-5 W What’s This promp t , 1-13 Windows managing print jobs from , 4-1 to 4-5 network printing , 4-9 to 4-12 printing from , 1-1 to 1-4 Windows 95 ICM , 2-7 to 2-9 Spool Manager , 4-1 to 4-4 Windows NT online help , 1-13 setting default printer opti ons , 1-5 World Wide Web , 5 Y Yellow setting , 2-8 fiji.ix Page 5 Thursday, July 24, 199 7[...]