Epson Pro 7800 manual

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Table of contents for the manual

  • Page 1

    Epson Stylus ® Pro 7800/9800 PRINTER GUIDE 7800-9800Guide.book Page 1 Mon day, April 10, 2006 11: 59 AM[...]

  • Page 2

    2 All rights reserved. No part of this publication may be reproduc ed, stored in a retrieval system, or tran smitted in any form or by any means, elec tronic, mechanical, phot ocopying, recording, or ot herwise, without the prior written permission of Seiko Epson Corporation. The information conta ined he rein is designed only for use with these Ep[...]

  • Page 3

    3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide re asonable protection agai nst harmful interference in a residential installation . This equipment genera tes, uses, and can r[...]

  • Page 4

    4 7800-9800Guide.book Page 4 Mon day, April 10, 2006 11: 59 AM[...]

  • Page 5

    -5 Contents | 5 Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Macintosh System Requirem[...]

  • Page 6

    -6 6 | Contents 2 Handling Paper and Other Media Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Roll Pape[...]

  • Page 7

    -7 Contents | 7 4 Printing with Epson Drivers for Windows Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Borderless Prin[...]

  • Page 8

    -8 8 | Contents Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . 144 Removing the Optional Print Server Card . . . . . . . . . . . . . . . . . . . 146 Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    9 9 This Printer Guide provides important information on setting up and using your printer, loading paper, using the Epson ® printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides trou bleshooting tips in case you have a problem. For additional information, see the[...]

  • Page 10

    10 10 | Introduction Options and Accessories Your Epson Stylus ® Pro 7800/9800 offers these optional upgrades and accessories: * Designed for use with heavy media, wh ich can damage the printer’s built-in cutter. In addition, you can order these user-replaceable items: Optional equipment Option Part number EpsonNet Internal 10/100 BaseTX (Ethe r[...]

  • Page 11

    11 Introductio n | 11 You can purchase optional equipment and genu ine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800 -463-7766) or visit www.prographics.epson.com. In the U.S., you can also purchase online at www .e psonstore.com. In Canada, you can also purchase at www.epson.ca or 800-8[...]

  • Page 12

    12 12 | Introduction Macintosh System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh ® system should include the requirements listed below: • Mac OS X 10.3.9 or late r (10.4 recommended) • 1.25 GHz or higher processor (G5 recommended) • At least 1GB of RAM (2GB for Mac OS X 10.4) [...]

  • Page 13

    13 Introductio n | 13 • Quad-speed (4×) CD-ROM or DVD drive for installing the printer software • For USB connection: a Windows-compliant USB 2.0 port and a shielded USB “AB” cable fr om Series A (computer) to Se ries B (printer), up to 10 feet long • For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up to 10 feet long • [...]

  • Page 14

    14 14 | Introduction • The printer’s power cord is designed for use with the printer only. Using it with other equipment may result in fire or electric shock. • Do not use a damaged or frayed power cord. • If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exc[...]

  • Page 15

    15 Introductio n | 15 Ink Cartridge Safety Instructions • Keep ink cartridg es out of the reac h of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water. • Shake ink cartridges well before in s[...]

  • Page 16

    16 16 | Introduction 7800-9800Guide.book Page 16 Mo nday, April 10, 2006 11:59 AM[...]

  • Page 17

    17 17 This chapter includes the following information: • Unpacking and assembly • Connecting the power cord • Installing ink • Connecting to your system • Connecting to the network • Installing the printer sof tware • Updating the printer firmware Unpacking and Assembling the Epson Stylus Pro 7800 Follow these steps to assemble your p[...]

  • Page 18

    1-18 18 | Setting Up the Printer Unpacking and A ssembling the Stand 1. Unpack the stand and make sure you have all these items. Parts: Tools and Accessories: 2 Bases 2 Legs Bottom horizontal strut Top horizontal strut 4 Basket hooks Paper basket 4 Base bolts 2 Strut bolts 2 Wing screws 2 Collars 6 Hex screws with washers 2 Hex wrenches 7800-9800Gu[...]

  • Page 19

    1-19 Setting Up th e Printer | 19 2. Insert the right leg into the right base as shown. (Note that the bases are labeled L and R. ) Use the included hex wrench to fasten the leg with th e two base bolts. 3. Assemble the left leg and base in the same way. 4. Attach the bottom horizontal strut as shown, then fasten it with one collar and one strut bo[...]

  • Page 20

    1-20 20 | Setting Up the Printer 5. Attach the top horizontal strut as shown. Use the small hex wrench to fasten the hex screws. 6. Make sure each part of the stand is tightened securely. Unpacking the Printer 1. Open the box and remove the r oll paper, spindle, polystyrene foam, and cardboard cushions. 7800-9800Guide.book Page 20 Mo nday, April 10[...]

  • Page 21

    1-21 Setting Up th e Printer | 21 2. Remove the handles from the sides of the box as shown. 3. Lift the box up and away from the printer. Remove the ink cart ridges and other accessories from the side as shown below. 4. Make sure you have all the items shown below, in addition to th e printer: A B Remove ink cartridges and accessories Note: The pri[...]

  • Page 22

    1-22 22 | Setting Up the Printer 5. Remove the cardboard panels and ot her packing materials from around the printer. Mounting the Printer on the Stand 1. Lock the casters and lower the stabilizer knobs to keep the stan d from rolling. 7800-9800Guide.book Page 22 Mo nday, April 10, 2006 11:59 AM[...]

  • Page 23

    1-23 Setting Up th e Printer | 23 2. Have two people lift the printer. 3. Mount the printer on the stand as shown. W ARNING: Two or more people are required to lift the printer. 7800-9800Guide.book Page 23 Mo nday, April 10, 2006 11:59 AM[...]

  • Page 24

    1-24 24 | Setting Up the Printer 4. Fasten the printer to the stand with the wing screws and washers. 5. Remove any packing tape. Chec k these areas: • the front cover • the ink compartment covers • the maintenance tank (on the right side near the bottom) 6. Open the front cover. Follow the red wire to locate the bolt and bracket securing the[...]

  • Page 25

    1-25 Setting Up th e Printer | 25 Attaching the Paper Basket The paper basket is a cl oth sheet that attach es to the print er stand and catches your prints as they come out. 1. Attach the basket hooks as shown. The free ends of the hooks should point outward. 2. Snap the basket ’s plastic connectors onto the hook s at the rear of the stand. Make[...]

  • Page 26

    1-26 26 | Setting Up the Printer 3. Rotate the front bar once as shown, so the fabric folds around the bar. 4. Snap the connectors onto the front hooks as shown. 5. If you find that your roll paper is curled too tightly to eject properly, attach the two paper guides to the bottom of the printer. See page 161 for more information. 6. Raise the stabi[...]

  • Page 27

    1-27 Setting Up th e Printer | 27 Unpacking and Assembling the Epson Stylus Pro 9800 Follow these steps to assemble your printer and its stand. If you have the Epson Stylus Pro 7800, see page 17 instead. B efore you begin, make sure you have sufficient space to set up and use the printer. The following illustration shows the minimum space required [...]

  • Page 28

    1-28 28 | Setting Up the Printer Unpacking and A ssembling the Stand 1. Open the box and remove the handles from the side s of the box. 2. Lift the box up, then set it aside. 3. Unpack the stand and make sure you have all these items: Parts: Tools and Accessories: Base sections Support bar Basket hooks Paper basket Hex wrench 4 Bolts 2 Wing nuts wi[...]

  • Page 29

    1-29 Setting Up th e Printer | 29 4. Insert the support bar into one of the base sections as shown. Then attach it with two bolts us ing the included wrench. Leave the bolts a little loose, so that you can adjust the position when you insert the bolts at the other end. 5. Attach the base section to the other end. 6. Tighten all four bolts securely.[...]

  • Page 30

    1-30 30 | Setting Up the Printer 2. Lift the box up and away from the printer. Remove the ink cart ridges and other accessories from the side as shown below. 3. Remove the cardboard panels from around the printer. 4. Make sure you have all the items shown below, in addition to th e printer: A B Remove ink cartridges and accessories Note: The printe[...]

  • Page 31

    1-31 Setting Up th e Printer | 31 Mounting the Printer on the Stand 1. Lock the two casters to keep the stand from rolling. Then extend the stabilizer knobs. 2. Orient the printer in relation to the stand as shown: Caster lock Stabilizer kn ob 7800-9800Guide.book Page 31 Mo nday, April 10, 2006 11:59 AM[...]

  • Page 32

    1-32 32 | Setting Up the Printer 3. Using four people, grasp the printer in the four locations as shown, and set the printer on the st and: 4. Fasten the printer to the stand with the wing nuts, spring washers, and plain washers. W ARNING: Do not attemp t to lift the printer with fewer than four people. Top view 7800-9800Guide.book Page 32 Mo nday,[...]

  • Page 33

    1-33 Setting Up th e Printer | 33 5. Remove any packing tape from the front cover, ink compartment covers, and maintenance tank. Check underneat h and on the sides of the printer to make sure you remove all the tape. 6. Open the front cover. Follow the red wire to locate the screw and bracket securing the print head. Then unscrew the bolt and remov[...]

  • Page 34

    1-34 34 | Setting Up the Printer 8. Raise the stabilizer knobs and unlock the casters. Then move the printer to the place of use. (The casters are meant for moving the printer for only a short distance.) Lock the casters and extend the stabilizer knobs after moving. Attaching the Basket 1. Attach the basket hooks to the uppe r guides on the left an[...]

  • Page 35

    1-35 Setting Up th e Printer | 35 3. Pass the basket’s rear bar to the back of the printer. Rotate the bar one revolution so that the fabric folds around the bar. Then insert the plastic pins into the stand as shown. 4. Slide out the upper basket hooks to their full length. Then hook the middle bar of the basket as sh own. 5. Insert the lower bar[...]

  • Page 36

    1-36 36 | Setting Up the Printer 6. Hook the paper supports so they ha ng along the inside of the basket. Install them in the order indicat ed below. 7. If you find that your roll paper is curled too tightly to eject properly, attach the 5 paper guides to the bottom of the printer. See page 161 for more information. 7800-9800Guide.book Page 36 Mo n[...]

  • Page 37

    1-37 Setting Up th e Printer | 37 Connecting the Power Cord 1. Connect the power cord to the AC inlet on the back of the printer. 2. Route the power cord through one of the hooks on the left or right side as shown. 3. Plug the power cord into a properly grounded electrical outlet. Note: The illustrations in this section and the following sections s[...]

  • Page 38

    1-38 38 | Setting Up the Printer Installing Ink Use the ink cartridges that came with your printer for initial ink charging. During the initial installation process, it is n orm al for up t o on e-t hi rd o f th e ink in each cartridge to be used. The ca rtridges shipped with your printer are provided mainly to charge the ink system. 1. Press the P[...]

  • Page 39

    1-39 Setting Up th e Printer | 39 4. Install the ink cartridges in the pr inter. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot. Make sure yo u insert each cartridge in the correct slot, and you see the correspondin g ink cartridge icon on the LCD display. 5. After installing all 8 cartridges, lower the[...]

  • Page 40

    1-40 40 | Setting Up the Printer Connecting to Your System You can use either USB or FireWire co nnections. Make sure your system has the appropriate port, and you have a standard, shielded cable 10 feet long or less. 1. Make sure that both the p rinter and the compute r are off. 2. Plug the interface cab le into the appropriate port on the printer[...]

  • Page 41

    1-41 Setting Up th e Printer | 41 Connecting to the Network If you plan to connect the printer to your network, you need the optional EpsonNet print server card. The EpsonN et print server is a 10/100 BaseTX Type-B Ethernet interface card (part numbe r C12C824341). If the print server card didn’t come with your printer, you can purchase it from a[...]

  • Page 42

    1-42 42 | Setting Up the Printer Make sure you keep the screw s in case you need to remove the c ard and replace the cover. 5. Slide the card along the slots inside the compartment. Push it in firmly to fully insert the connector into the printer’s internal slot. 6. Use the two screws included with the card to secure it. 7. Connect one end of the[...]

  • Page 43

    1-43 Setting Up th e Printer | 43 Installing the Software for Macintosh Follow the steps below to install the so ftware on a Macintosh. For Windows, see page 48. 1. Turn on your Macintosh and your printer. 2. Insert the printer softwa re CD-R OM. If necessary, doubl e-click the Epson CD-ROM to open its window. 3. Double-click the Epson installer ic[...]

  • Page 44

    1-44 44 | Setting Up the Printer 5. Enter your password and follow the on-screen instructions to install your printer driver. 6. Enter your password again and foll ow the on-screen instructions to install the EPSON LFP Remote Panel. 7. Double-click Install Additional Color Profiles to install the profiles for your printer. 8. Double-click Install R[...]

  • Page 45

    1-45 Setting Up th e Printer | 45 Adding the Printer in Mac OS X 10.4 1. Open the Apple menu, selec t System Preferen ces , then open the Print & Fax Utility. 2. Click the + plus sign. You see your printer in the Printer Browser: 3. Wait while your Macintosh finds the printer driver and the Add button becomes available. Then click the Add butto[...]

  • Page 46

    1-46 46 | Setting Up the Printer Your printer appears in the Print & Fax utility: 4. Close the utility. Go to page 50 to update your printer firmware, if necessary. Adding the Printer in Mac OS X 10.3 1. Open the Applications folder, then open the Utilities folder and open the Printer Setup Utility . 2. If you see a message like this, click Add[...]

  • Page 47

    1-47 Setting Up th e Printer | 47 3. Click the Add icon at the top of the Printer List window. 4. Pull down the menu and sele ct the connection you are using—eithe r EPSON USB , EPSON Fir eWire , or EPSON TCP/IP . The Stylus Pro 7800 or 9800 appears on the screen. 5. Click your printer name, then click Add . Tip: If you want to rename the printer[...]

  • Page 48

    1-48 48 | Setting Up the Printer You see your printer in the Printer List. 6. Go to page 50 to update you r printer firmware, if necessary. Installing the Software for Windows Follow these steps to install the software for Windows. 1. Make sure your printer is turned off. 2. Turn on your computer. 3. Insert the printer software CD-ROM in your compu[...]

  • Page 49

    1-49 Setting Up th e Printer | 49 4. Double-click Install Printer Driver for Stylus Pro 7800 or Install Printer Driver for Stylus Pro 9800, depending on which printer you have. Follow the on-screen instructions to install the software. You see the following window: 5. Press the P Power button to turn on the printer. (Make sure the printer is connec[...]

  • Page 50

    1-50 50 | Setting Up the Printer 12. Close the installer, then remove the CD-ROM. Go to the next section to update the printer firmware, if necessary. Updating Your Printer Firmware To keep your printer features and func tionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if nece[...]

  • Page 51

    1-51 Setting Up th e Printer | 51 Updating the Firmware 1. Double-click the firmware file to extract it. 2. Click the EPSON LFP Remote Panel icon on your desktop. You see the LFP Remote Panel. Make sure your printer is selected. 3. Click the Firmwa re Updater button. Note: Although the illustrations in this section show Macintosh screens, the proce[...]

  • Page 52

    1-52 52 | Setting Up the Printer You see the Firmwar e Updater window. 4. Make sure your printer is on, its LCD is set to Ready , and it is connected to your computer, then choos e your printer in the Printer list. 5. Click Browse and find the firmware file that you just downloaded and extracted. Select th e file and click Choose . 6. If the firmwa[...]

  • Page 53

    1-53 Setting Up th e Printer | 53 Configuring the Printer for Your Network Once the printer is connected to your network, follow these steps to configure it: 1. Turn on the printer and press the small black button on the back of the card to make sure the configuration page prints. 2. Start the EpsonNet print serv er software. The EpsonNet Config pr[...]

  • Page 54

    1-54 54 | Setting Up the Printer 7800-9800Guide.book Page 54 Mo nday, April 10, 2006 11:59 AM[...]

  • Page 55

    55 55 The Epson Stylus Pro 7800 and 9800 print on a variety of media, including roll paper and cut sheets up to 44 inches wide (9800) or 24 inches wide (7800). You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick. This chapter includes the following information: • Selecting media for your printer • Using roll paper • [...]

  • Page 56

    2-56 56 | Handling Paper and Other Media Guidelines for Us ing Epson Media Follow these guidelines, as well as th ose included in your paper package, when printing on Epson paper and other media: • Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves. • [...]

  • Page 57

    2-57 Handling Paper and Other Media | 57 Roll Paper Guidelines When printing on roll paper, be su re to follow the media handling guidelines on page 56, as well as thes e special guidelines for roll paper: • When storing roll paper, keep it in its original packaging—including the bag, end caps, and box. • To avoid feeding excess paper, make s[...]

  • Page 58

    2-58 58 | Handling Paper and Other Media Loading the Paper on to the Spindle Follow these steps to attach the roll to the spindl e: 1. Slide the black paper stop (flange ) off the left end of the spindle. 2. Position the roll so the paper unwinds as shown, then slide it onto the spindle. Make sure it is firmly fixed onto the gray paper stop at the [...]

  • Page 59

    2-59 Handling Paper and Other Media | 59 Placing the Paper in the Printer Follow these steps to place th e paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The gray end of the spindle goes on the right.) 3. Make sure the printer is turned on, then press the l Paper Source button until the or icon[...]

  • Page 60

    2-60 60 | Handling Paper and Other Media 5. Feed the paper into the slot. 6. Pull the paper down so it extends all the way through the slot. If the paper doesn’t come out, you may need to adjust the suction. If you are loading heavy paper, press the u Paper Feed button to increase the suction. If you are loading lightweight paper, press the d Pap[...]

  • Page 61

    2-61 Handling Paper and Other Media | 61 7. Holding the bottom edge of the paper, turn the roll back to remove any slack. Then align the bottom edge with the horizontal line and the right edge with the vertic al line. 8. Move the paper lever to the locked position, then close the roll paper cover. 9. Press the Pause button (or wait for 5 seconds). [...]

  • Page 62

    2-62 62 | Handling Paper and Other Media Removing Paper from the Spindle If you need to remove the paper ro ll from the sp indle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it. 3. Remove the roll paper and spindl[...]

  • Page 63

    2-63 Handling Paper and Other Media | 63 To remove the adapters, pres s on the four tabs . Cutting Paper Manually wi th the Built-in Cutter When you’re not using the auto cut set ting, you may need to cut the paper manually by pressing the button after your print job is finished. You c an use the button to cut most types of paper. However, if you[...]

  • Page 64

    2-64 64 | Handling Paper and Other Media Printing Trim Lines You can print trim lines on the right edge of your pages (if you’r e using auto cut) or on the right and bottom edge (if you’re not using auto cut). Follow these steps: 1. Press the Menu button. 2. Press the Menu button again to select the Printer Setup menu and highlight PLATEN GAP .[...]

  • Page 65

    2-65 Handling Paper and Other Media | 65 Loading Cut Sheets Follow these steps to load cut sheet paper. 1. Make sure the printer is on an d the roll paper cover is closed. 2. Press the l Paper Source button until the icon appears on the LCD display. 3. Push the paper lever back to the released position. 4. Feed the sheet into the paper slot. Make s[...]

  • Page 66

    2-66 66 | Handling Paper and Other Media Loading Small Cut Sheets or Fine Art Paper You can load paper without releasing the paper lever. This prevents scratching that might damage fine art paper, and is also easier, especially when you are loading small sheets. 1. Make sure the printer is on an d the roll paper cover is closed. 2. Press the l Pape[...]

  • Page 67

    2-67 Handling Paper and Other Media | 67 Printing on Posterboard You can print on Epson Enhanced Matt e Posterboard or other heavy stock up to 30 × 40 inches ( 9800) or 24 × 30 inches (7800). Follow the se instructions when you print on po sterboard or other media more than 19 mil (0.5 mm) thick. 1. Set the paper basket to catch your printouts in[...]

  • Page 68

    2-68 68 | Handling Paper and Other Media 5. Open the front cover. (The cover has special tabs that act as paper supports when the cover is op en.) 6. Feed the posterboard into the pape r slot until it meets resistance. 7. Align the board with the scale on the roll paper cover. Not e: If you’re using stock more than 39 inches long, load it long-ed[...]

  • Page 69

    2-69 Handling Paper and Other Media | 69 8. Pull the paper lever forward, to the locked position. Then clos e the front cover. 9. Press the Pause button. The board feeds into printing position automatically and READY appears on the control panel. 10. Print your page. After it is finish ed, the posterboard stays in the printer. 11. To remove the pri[...]

  • Page 70

    2-70 70 | Handling Paper and Other Media 6. Press the Pause button to exit the menu. If you’ve selected a non-standard platen gap, the following symbols appear in the corner of the display to remind you of the narrow or wide setting: When you switch media, don’t forget to change th e setting back to STANDARD. If you’re printing on non-Epson m[...]

  • Page 71

    2-71 Handling Paper and Other Media | 71 Catching Printouts From the Epson Stylus Pro 7800 To catch printouts in front of the printer, pull the paper basket forward as shown below. Use this method for po sterboard or any prints that are 36 inches or more in length. To catch printouts under the printer, lift the basket up as shown: 7800-9800Guide.bo[...]

  • Page 72

    2-72 72 | Handling Paper and Other Media If the basket is loose, tighten it as shown: Catching Printouts in Front of the Epson Stylus Pro 9800 Follow the steps below to set up the basket in front of the printer. Use this method for posterboard or any prints th at are 62 inches or more in length. 1. If you are using the paper g uides, ma ke sure the[...]

  • Page 73

    2-73 Handling Paper and Other Media | 73 3. Make sure the surface of the basket is taut. If there is any slack, the paper may not slide properly to the floor. Catching Printouts Under the Epson Stylus Pro 9800 Follow these steps to catch printouts under the printer: 1. Remove the metal rod from the upper basket hooks. 2. Pull the upper hooks out al[...]

  • Page 74

    2-74 74 | Handling Paper and Other Media 3. Hook the basket rings on the upper hooks. 4. If you are using the paper guides, squeeze the guides and push them back as shown: Note: If printouts on matte paper have banding, pull the p aper guides forward. 7800-9800Guide.book Page 74 Mo nday, April 10, 2006 11:59 AM[...]

  • Page 75

    2-75 Handling Paper and Other Media | 75 Optimizing the Set tings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best sett in gs for your paper. However, you may want to fine-tune how the printer hand les various media—especially if you use non-Epson paper or a paper not su ppor[...]

  • Page 76

    2-76 76 | Handling Paper and Other Media 7. Examine the printed pattern for the most eve nly overlapping lines. Choose the number with the most even line s. In the example shown above, the lines under number 4 are the most even. After printing the pattern, THICKNESS NUMBER is highlighted. 8. Press the d button to select the number that you noted in[...]

  • Page 77

    2-77 Handling Paper and Other Media | 77 Printing Your Paper Configurations You can print a list showing the setting s for all your pa per configurations. This makes it easy to select the configuration you want for a particular type of paper. 1. Press the r Menu button, then press the d bu tton to highlight TEST PRINT. Press Menu again. 2. Press th[...]

  • Page 78

    2-78 78 | Handling Paper and Other Media 7800-9800Guide.book Page 78 Mo nday, April 10, 2006 11:59 AM[...]

  • Page 79

    79 79 Your Epson Stylus Pro 7800 or 9800 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson driver offers an Advanced Black and White Photo mode. ICC profiles for ColorSync ® are included, so you can us e color management features in Adobe ® Photoshop ® or other a[...]

  • Page 80

    3-80 80 | Printing with Epson Drivers for Macintosh Choosing Page Setup Options Before you print, make sure you have installed the Epson printer driver and utilities from the CD-ROM. You also need to configure your connection and set up the printer in the Printer Setup Utility. For instructions on installing and configuring th e printer driver, see[...]

  • Page 81

    3-81 Printing with Epson Drivers for Macin tosh | 81 3. Click the Paper Size drop-down menu. • If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue with step 7. • If you’re using roll paper, Epson recommends that you create a custom paper size to make the best use o[...]

  • Page 82

    3-82 82 | Printing with Epson Drivers for Macintosh • Roll Paper - Banner prints a series of continuous images without any margin space between them, but with normal side borders. • Roll Paper - Borderless (Auto Ex pand) prints without borders on roll paper and enlarges your image (up to 3%) to fit the size of the paper. This selection is recom[...]

  • Page 83

    3-83 Printing with Epson Drivers for Macin tosh | 83 7. Choose the appropriate Orientation and Scale for printing. 8. Click OK . Then contin ue with the instructions in the next section to select additional settings for printing. Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The Ep[...]

  • Page 84

    3-84 84 | Printing with Epson Drivers for Macintosh You see this screen: 4. Select the Medi a Type that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. The settings followed by (250) are for roll paper or select[...]

  • Page 85

    3-85 Printing with Epson Drivers for Macin tosh | 85 5. For the Color setting, select Color for any type of photographic printing. Choose Advanced B&W Photo if you are printing black and white photos using this unique printe r technology on select paper types. See page 94 for more information. (F or paper types that don’t supp ort this option[...]

  • Page 86

    3-86 86 | Printing with Epson Drivers for Macintosh 7. Choose one of the following Print Quality settings: •D r a f t • Normal - 360dpi • Fine - 720dpi • SuperFine - 1440dpi • SuperPhoto - 2880dpi 8. Choose any of the following: • High Speed for fast, bidirectional printing. For higher quality, make sure you deselect this option. • Fl[...]

  • Page 87

    3-87 Printing with Epson Drivers for Macin tosh | 87 Choosing Color Management Options Follow these instructions to use colo r management in the printer driver. 1. Select Printer Color Management from the drop-down menu, then click Advanced Settings . You see this screen: 2. Select one of the following settings: • Color Controls to choose from fo[...]

  • Page 88

    3-88 88 | Printing with Epson Drivers for Macintosh Choosing Paper Configura tion Options Follow these instructions if you are using non-Epson media and you need to fine-tune its performance. 1. Select Paper Configuration from the drop-down menu. You see this screen: 2. Select the correct settings to matc h your ICC profile. These settings override[...]

  • Page 89

    3-89 Printing with Epson Drivers for Macin tosh | 89 • Paper Suct ion lets you decrease the paper suction level when printing on thinner papers (less th an 12 lb), such as CAD drafting paper. • Cut Method decreases the cutting blade pressure for thinner media, or adjusts the speed for thick media. You may need to experiment to determine the bes[...]

  • Page 90

    3-90 90 | Printing with Epson Drivers for Macintosh 2. Choose one of the following Auto Cut settings: •N o r m a l C u t allows margin space at the top and bottom of each image. • Double Cut extends the space between the images and trims each print individually. This provides the cleanes t edge for borderless printing. • Single Cut causes the[...]

  • Page 91

    3-91 Printing with Epson Drivers for Macin tosh | 91 The Auto Expand setting provides the best solution for borderless printing with minimal image clipping. Using this setting, you can create a custom paper width equal to the width of the roll media. If you use the Retain Size setting, you should create a custom paper width slightly wider than the [...]

  • Page 92

    3-92 92 | Printing with Epson Drivers for Macintosh To control the amount of expansion (w ith the Auto Expand setting), select Expansion from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in the table on page 91 work with the Standard Expansion setting. If you use the sl[...]

  • Page 93

    3-93 Printing with Epson Drivers for Macin tosh | 93 Creating a Custom Preset and Printing Once you’ve made the correct settings for your print job, create a custom preset. This will save you time when you use the same profile/printer/ink/media combination for f uture print jobs. 1. Select Summary from the drop-down menu. 2. After verifying that [...]

  • Page 94

    3-94 94 | Printing with Epson Drivers for Macintosh Choosing Advanced Bl ack and White Photo Settings Advanced Black and White Ph oto mode allows you to easily produc e neutral and toned black-and-white prints using your Epson driver. This mode offers an alternative black and white workfl ow with settings for more advanced control. Whether your pho[...]

  • Page 95

    3-95 Printing with Epson Drivers for Macin tosh | 95 5. Select Printer Color Management from the drop-down menu. You see this screen: 6. Choose the settings that are best fo r your photo. You can use the photo on the screen as a guide. • Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral, which will p[...]

  • Page 96

    3-96 96 | Printing with Epson Drivers for Macintosh • Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density lower. • Highlight Point Shif t helps to reduce gloss differential by adding density to the highlights of your image. • The tone color circle adjusts the hue of your blac[...]

  • Page 97

    3-97 Printing with Epson Drivers for Macin tosh | 97 2. From here you can monitor the progre ss of your print job or do one of the following: • Click the print job, then click Delete to cancel the job • Click the print job, then click Hold to pause pr inting • Click a print job marked “Hold” and click Resume to resume printing 3. When you[...]

  • Page 98

    3-98 98 | Printing with Epson Drivers for Macintosh 4. Click the EPSON Sta tusMonito r icon. The software checks the amount of ink in the printer and maintenance tank(s) and displays the StatusMonitor window: 5. To recheck the ink levels, click the Update button. To close the Status Monitor, click OK . 7800-9800Guide.book Page 98 Mo nday, April 10,[...]

  • Page 99

    99 99 Your Stylus Pro 7800 or 9800 comes wi th drivers and utilities that let you print and manage print jobs. For th e best black and white photography output, the Epson printer driver offe rs Advanced Black and White Photo mode. ICC profiles are included, so you can use the color management features in Adobe Photoshop or other applicatio ns, or i[...]

  • Page 100

    4-100 100 | Printing with Epson Drivers for Windows Choosing Basic Print Options Before you print, you need to set basi c printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose ad[...]

  • Page 101

    4-101 Printing with Epson Drivers for Windo ws | 101 3. Select a Media Ty pe setting that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. The settings followed by (250) are for roll paper or selected sheets that[...]

  • Page 102

    4-102 102 | Printing with Epson Drivers for Windows The Charts and Graphs setting intensifies colors and lightens the midtones and highlights of an image. Use this setting for presentation graphics, such as charts and graphs. The EPSON Standard (sRGB) setting increases the contrast in images. Use this setting for color photographs. The Adobe RGB se[...]

  • Page 103

    4-103 Printing with Epson Drivers for Windo ws | 103 Choosing Paper and Layout Options You can select a variety of sett ings, such as orientation and sizing your image. Follow the instructions below to select settings for roll paper, or the instructions on page 107 for cut sheets. Choosing Roll Paper Options Follow these steps to print on roll pape[...]

  • Page 104

    4-104 104 | Printing with Epson Drivers for Windows Click the Expansion button to select a border less sizing option. Choose Auto Expand or Retain Size , then click OK : • Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to adjust the expansion. Choose Min for the least amount of image expansion (wit[...]

  • Page 105

    4-105 Printing with Epson Drivers for Windo ws | 105 To make the best use of your roll pape r, creating a cust om paper size is recommended. Select User Defined . You see this screen: Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click Save . Then click OK . 6. If you are printing with margins, [...]

  • Page 106

    4-106 106 | Printing with Epson Drivers for Windows Borderless Printing For true borderless printing on roll paper, you can select either Auto Expand or Retain Size and create a custom paper size, as described on page 104. Your image may be clipped on the left and right edges, but you ca n m in i m iz e c li p p in g b y s i z in g y ou r i ma g e [...]

  • Page 107

    4-107 Printing with Epson Drivers for Windo ws | 107 The widths shown in the table on page 106 work with the Standard Expansion setting. If you use the slider to adjust the amount of expansion (as described on page 104), you can calculate the image width as follows: • Using the Min setting, subtract 0.125 inc h from the media width to determine t[...]

  • Page 108

    4-108 108 | Printing with Epson Drivers for Windows Click the Expansion button and choose Auto Expan d or Retain Size : • Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to control the amount of expansion. • Retain Size prints your image at the size you specify in your application. You need to siz[...]

  • Page 109

    4-109 Printing with Epson Drivers for Windo ws | 109 You can select Fit to Page or select Custom and enter a scaling percentage. 3. If you are enlarging your image beyond the limits of your application program, click Optimize Enlargement . The driver will increase the image size up to 650% and decrease th e output resolution to stay within the pixe[...]

  • Page 110

    4-110 110 | Printing with Epson Drivers for Windows 3. If necessary, y ou can change your Media Type and Color settings. 4. Choose one of the following Print Qualit y settings: •D r a f t • Normal - 360dpi • Fine - 720dp i • SuperFine - 14 40dpi • SuperPhoto - 2880dpi 5. Choose any of the following: • High Speed for fast, bidirectional [...]

  • Page 111

    4-111 Printing with Epson Drivers for Windo ws | 111 You see the following: Select the correct settings to matc h your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel. • Color Density lets you control the ink saturation level (for example, when you turn off color manageme[...]

  • Page 112

    4-112 112 | Printing with Epson Drivers for Windows • Platen Gap lets you fine-tune the setting for various paper thicknesses. 8. When you finish setting Paper Configuration options, click OK . 9. Click Sa ve Settings o n t h e A d v a n c e d w i n d o w i f y o u w a n t t o h a v e y o u r advanced settings available for reuse. Then type a nam[...]

  • Page 113

    4-113 Printing with Epson Drivers for Windo ws | 113 2. Choose Advanced B&W Photo as the Color setting. 3. Click Custom , th en click Advanced . You see this screen: 4. You can adjust the following advanced black and white photo settings: • Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral, which[...]

  • Page 114

    4-114 114 | Printing with Epson Drivers for Windows • Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower. • Highlight Point Shif t helps to reduce gloss differential by adding density to the highlights of your image. • The tone color circle click adjusts the hue of [...]

  • Page 115

    4-115 Printing with Epson Drivers for Windo ws | 115 You can use the buttons to cancel, pause, or restart your print job. You also see how much ink you have left and view printing tips. If you don’t want the Progress Meter to appear, you can turn it off. See the following section for instructions. Setting Monitoring Preferen ces and Optimizing Pr[...]

  • Page 116

    4-116 116 | Printing with Epson Drivers for Windows 3. Select from the following options: • High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to. • Show Progress Meter lets you control whether or not the Progr[...]

  • Page 117

    4-117 Printing with Epson Drivers for Windo ws | 117 4. Click the Monitoring Preferences button. You see the Monitoring Preferences window: 5. Select the notification options you wa nt to us e if various printing events occur. 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon checkbox. Then sel[...]

  • Page 118

    4-118 118 | Printing with Epson Drivers for Windows 7800-9800Guide.book Page 118 M onday, April 10, 2006 1 1:59 AM[...]

  • Page 119

    119 119 The Epson Stylus Pro 7800/9800 requ ires little maintenance to keep working at its best. This chapter desc ribes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Changing the black ink cartridge • Changing the d[...]

  • Page 120

    5-120 120 | Maintaining and Transporting the Printer Checking Printer Status and Part Life Using the control panel, you can check the amount of ink remaining, the total number of prints, and the status of your cutter blade, maintenance tank, and other printer parts. You can print out a status check or view the printer’s status on the LCD display.[...]

  • Page 121

    5-121 Maintaining and Transporting the Printer | 121 Viewing Status Information To view printer status information instead of printing it, follow these steps: 1. Press the Menu button. 2. Press the d button until PRINTER STATUS is highlighted, then press Menu . 3. Do one of the following: • To check the firmware version, press Menu again. When do[...]

  • Page 122

    5-122 122 | Maintaining and Transporting the Printer • To check job history, press d to highlight JOB HISTORY , then press Menu . For the last 10 print jobs saved in the printer, you see the ink used (in milliliters) and pa per used (in square centimeters). The most recent job is saved as No. 0. When done, press the l button. • To check the tot[...]

  • Page 123

    5-123 Maintaining and Transporting the Printer | 123 Running the Nozzle Check and Head Cleaning Utilities Follow these steps to use your printe r software to check the print head nozzles and clean them if necessary: 1. Make sure paper is loaded in the prin ter. 2. Do one of the following to access the printer utilities: • Mac OS X : Open the Epso[...]

  • Page 124

    5-124 124 | Maintaining and Transporting the Printer The nozzle check patt ern is printed and automatically read. If the printer finds clogged nozzles, it runs a cleaning cycle. If the nozzles d o not clear after a fe w cleaning cycles, run a power cleaning cycle, as described on page 125. Using the Cont rol Panel Menu Follow these steps t o have t[...]

  • Page 125

    5-125 Maintaining and Transporting the Printer | 125 7. After the pattern is printed, use at least a 10 × eye loupe to examine it. • If the pattern looks good as show n below, the print head is clean. • If any dots or segments are missing or deflected as shown below, run a cleaning cycle by pressing and holding the Menu button for at least 3 s[...]

  • Page 126

    5-126 126 | Maintaining and Transporting the Printer 7. When cleaning is finished an d the Pause light stops flashing, print the nozzle check again to confirm that the head is clean. For effective cleaning, always run a nozzle check between cycles. If the pattern is still missing segments or has deflections after a power cleaning cycle, turn the pr[...]

  • Page 127

    5-127 Maintaining and Transporting the Printer | 127 7. Press the Menu button to high light AUTO , then press Menu again. UNI-D (uni-directional) is highlighted. This is the type of alignment to start with. 8. Press the button to start the alignment process. Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alig[...]

  • Page 128

    5-128 128 | Maintaining and Transporting the Printer When the red B ink light is flashing (and INK LOW appears on the LCD display), the indicated cartridge is almost out of ink. Make sure you have a replacement cartridge. When the light stays on and INK OUT is displayed, the cartridge is empty. You must re place the cartridge before you can continu[...]

  • Page 129

    5-129 Maintaining and Transporting the Printer | 129 2. Press the ink compartment covers to open them. 3. Raise the ink levers to the unlocked position. 4. Remove the empty ink cartridge from the printer. It’s a good idea to save your first set of empty cartridges so you can use them for transporting the printer, if necessary. W ARNING: Do not sh[...]

  • Page 130

    5-130 130 | Maintaining and Transporting the Printer 5. Make sure the replacement cartridge is the correct color and remove it from its package. 6. Gently shake the cartridge before installing it. 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don’t force it in. Note : If you can’t ins[...]

  • Page 131

    5-131 Maintaining and Transporting the Printer | 131 8. Lower the ink levers to their locked position. 9. Close the ink compartment covers. Once the cartridge is installed, the printer return s to its READY state. Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the need le valve seal and allow air [...]

  • Page 132

    5-132 132 | Maintaining and Transporting the Printer Switching Black Ink Cartridges You can switch the black ink from Photo Bl ack to Matte Black or vice-versa. You will need to use the Black Ink Conversion Kit (included with your printer) and the new black ink cartridge (either Matte or Photo) that you want to convert to. The Conversion Kit includ[...]

  • Page 133

    5-133 Maintaining and Transporting the Printer | 133 5. Press the button. 6. Follow th e instructions on th e LC D display to raise the ink levers. 7. When REMOVE ALL FOUR INK CARTRIDGES ON THE RIGHT SIDE appears, remove all four ink cartridges from the right ink compartment. 8. When INSTALL C/M/Y CONVERSION CARTRIDGES appears, insert the three con[...]

  • Page 134

    5-134 134 | Maintaining and Transporting the Printer 9. When LOWER THE RIGHT INK LEVER appears on th e LCD display, lower the ink lever on the right ink compartment. The printer starts draining ink and DRAINING INK XX% appears on the LCD display. Wait until draining is complete. Installing the New Black Ink Cartridge 1. When draining is complete, R[...]

  • Page 135

    5-135 Maintaining and Transporting the Printer | 135 4. When LOWER THE RIGHT INK LEVE R appears, lower the ink lever on the right ink compartment. Repeat this step for the left ink compartment. 5. When RAISE THE RIGHT INK LEVER appears, raise the ink lever on the right ink compartment. Repeat this step for the left ink compartment. The printer star[...]

  • Page 136

    5-136 136 | Maintaining and Transporting the Printer Changing the Date and Time 1. Press the Menu button. 2. Press the d button until MAINTENANCE is highlighted, then press Menu . 3. Press the d button until you see CLOCK SETTINGS , then press Menu . 4. Use the d and u buttons and the Menu button to set each item in the date and time, displayed in [...]

  • Page 137

    5-137 Maintaining and Transporting the Printer | 137 Follow these steps to use maintenance mode: 1. Make sure the printer is turned off. 2. Press and hold the Pause button, then press the P Power button and hold it until the printer turns on and displays MAINTENANCE. 3. Use the d and u buttons to select the settings descri bed below. If you need to[...]

  • Page 138

    5-138 138 | Maintaining and Transporting the Printer • To return all control panel settings to their default values , press the the d button to highlight DEFAULT PANEL , then press Menu to display EXEC. Press to restore the default settings. • To check the ink cartridges, press the d button to highlight INK INFO MEN U , then press Menu . Press [...]

  • Page 139

    5-139 Maintaining and Transporting the Printer | 139 5. Open the front cover. 6. When SEE LABEL TO REPLACE CUTTER is displayed on the L CD display, hold down the side pin as shown and turn the latch to the right. 7. Release the side pin. The cutter pops out. W ARNING: The blade is sharp. Be careful when removing it. 7800-9800Guide.book Page 139 M o[...]

  • Page 140

    5-140 140 | Maintaining and Transporting the Printer 8. Carefully remove the cutter blade. Installing the New Cutter Blade Remove the new blade from its package, then follow these steps to install it: 1. Insert the new cutter as sh own. 7800-9800Guide.book Page 140 M onday, April 10, 2006 1 1:59 AM[...]

  • Page 141

    5-141 Maintaining and Transporting the Printer | 141 2. Push down on the side pin while turning the latch to the left. 3. Close the front cover when you see a message prompting you to do so. The cutter moves to the home posit ion and READY appears on the LCD display. Replacing the Maintenance Tank The maintenance tank s tores ink that gets flushed [...]

  • Page 142

    5-142 142 | Maintaining and Transporting the Printer The icons show the percentage of space remaining in the tank as follows: The Epson Stylus Pro 7800 has one ma intenance tank (on the right side), and the 9800 has two (one on either side). Repl acement tanks are available from Epson (part number C1 2C890191). The printer will not print if one of [...]

  • Page 143

    5-143 Maintaining and Transporting the Printer | 143 Cleaning the Printer To keep your printer working at its best, clean it if it becomes soiled. 1 . M a k e s u r e t h e p r i n t e r i s t u r ne d o f f a n d a l l i t s l i g h t s a r e o ff . T h e n u n p l u g the power cord and disconnect the printer from your system. 2. Open the roll pa[...]

  • Page 144

    5-144 144 | Maintaining and Transporting the Printer Transporting or Storing the Printer If you are moving the printer a short distance (for example, in the sa me building), you can roll it on its stan d (see page 147). To ship the printer a longer distance, you should repack it using the origi nal box and packing materials. Follow the instructions[...]

  • Page 145

    5-145 Maintaining and Transporting the Printer | 145 4. Reinstall the carriage locking bracket and screw that were removed during setup, as shown below. 5. Remove the printer from the stand. First make sure the casters are locked and the two stabilizer knobs are touch ing the floor. 6. Remove the two wing nuts and lock washers securing the printer [...]

  • Page 146

    5-146 146 | Maintaining and Transporting the Printer 7. Lift the printer using the hand grip s where provided. (See the stickers located near the rear hand grips for the correct holding position.) 8. Keep the printer level while moving it. See page 148 for information about setting up the printer after transporting it. To ship the printer a longer [...]

  • Page 147

    5-147 Maintaining and Transporting the Printer | 147 Moving the Printer on the Stand When you need to move the printer a short distance, such as wit hin the same building, you can roll the printer on its casters. 1. Make sure the printer is turned off and the carriage is in the hom e position (on the far right). If not, turn t he printer back on, w[...]

  • Page 148

    5-148 148 | Maintaining and Transporting the Printer 6. Release the front caster s and retract the stabilizer knobs. 7. Carefully roll the printer to its new l ocation. Lock the casters and extend the stabilizer knobs after moving. Setting Up the Printe r After Transportation Setting up the printer after transporting it is almost identical to setti[...]

  • Page 149

    149 149 As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQ at www.prographics.epson.com. Then try the most likely solutions until the problem is fixed. This chapter provides inst ructions for the following: • Diagnosing problems • Checking er[...]

  • Page 150

    6-150 150 | Solving Problems Checking Error Messages and Lights The control panel includes various ligh ts and an LCD display to indicate the status of the printer: When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flas h. The following table lists the messages [...]

  • Page 151

    6-151 Solving Problems | 151 COMMAND ERROR CHECK DRIVER SETTINGS You may be using the wrong printer driver. Damaged data was sent to the printer or the data has an incorrect command. The driver’s ink type configuration is not correct for the ink in the printer. Press and hold the Pause button for 3 seconds to cancel the print job. Make sure you i[...]

  • Page 152

    6-152 152 | Solving Problems INK CARTRIDGE ERROR REPLACE CARTRIDGE CSIC error has occurred. Remove the in k cartridge and reinstall it. If the message remains, replace the cartridge with a new one. INK LEVER LOWER THE LEFT (or RIGHT) INK LEVER One of the ink levers is raised. Pull t he lever down to lock the ink cartridges. INK LOW Ink cartridge(s)[...]

  • Page 153

    6-153 Solving Problems | 153 NO MAINTENANC E TANK INSTALL THE MAINTENANCE TA NK Maintenance tank is not installed. Make sure the maintenance tank is fully inserted. For the 9800 , note which tank is missing; see page 141 . PAPER CUT ERROR REMOVE UNCUT PAPER Roll paper was not cut correctly. The cutter may be blunt or incorrectly installed. Release [...]

  • Page 154

    6-154 154 | Solving Problems Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 122 for instructions. • Align the print head. See page 12 6 for instructions. • When you send a print job, make sure your print options are set correctly. For more information, see [...]

  • Page 155

    6-155 Solving Problems | 155 ◗ If you’re using a third-party RIP and non- Epson medi a, see if the RIP provides a method for adjusting the paper feed. Try adjusting your paper co nfiguration settings (page 88 for Mac OS X or page 111 for Windows). Check these settings: ◗ Make sure the Paper Thickness setting is correct for the paper you’re [...]

  • Page 156

    6-156 156 | Solving Problems Colors are incorrect or missing. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ If you are usi ng the colo r managem ent features in Photosh op or anot her application, you must turn off color management in the printer driver. See page 87 (Mac OS X) or pag[...]

  • Page 157

    6-157 Solving Problems | 157 Your print appears blurry or smeared. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ If you’re printing on non-Epson med ia, yo u may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 88 for Mac OS[...]

  • Page 158

    6-158 158 | Solving Problems Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • Paper is loaded correctly. • The printer is plugged securely into a working electrical outlet that’ s not controlled by a switch or timer. • The interface cable is secu[...]

  • Page 159

    6-159 Solving Problems | 159 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect or garbled characters. ◗ Make sure your software is installed correctly and the printe r is selected. ◗ Clear any stalled print jobs from the Pr int Center or Prin[...]

  • Page 160

    6-160 160 | Solving Problems Solving Paper Problems If paper feed or paper jam problems o ccur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 75 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the i[...]

  • Page 161

    6-161 Solving Problems | 161 Fixing Paper Eject Problems If the paper is curled too tightly to eject properly, you can attach the paper guides to the printer. There are two paper guides for the Epson Stylus Pro 7800 and five for the 9800 . Attach the guides to the bottom of the printer as shown: Do one of the following: • If you are feeding paper[...]

  • Page 162

    6-162 162 | Solving Problems • If you are feeding paper backward (under the printe r), gently squeeze the paper guides and push them to th e backward position, as shown below: Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display. Follow these steps to clear a paper jam: [...]

  • Page 163

    6-163 Solving Problems | 163 3. Open the front cover if necess ary. 4. Carefully pull down the jammed paper. 5. Close the front cover, if neces sary. Press the P Power button to turn the printer off and then back on. 6. Make sure the paper light is on and the following message appears on the LCD display: PAPER OUT. LOAD PAPER . Then reload your pap[...]

  • Page 164

    6-164 164 | Solving Problems Uninstalling and Reinsta lling the Printer Driver If you need to uninstall and then reinst all the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh 1. Open the Applications folder, then the Utilitie s folder. 2. Double-click Printer Setup Utilit y , select your [...]

  • Page 165

    165 165 Environmental Electrical Check the label on the back of your printer for voltage information. Operation Storage Temperature 50 to 95 ° F (10 to 35 ° C) Print quality guarantee: 59 to 77 ° F (15 to 25 ° C) –4 to 104 ° F (–20 to 40 ° C) (1 month at 104 ° F) Humidity (without condensation) 20 to 80% RH 40 to 60% RH for optimum print[...]

  • Page 166

    A-166 166 | Specifications Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • IEEE-1394 FireWire In addition, a Type-B expansion slot is available for installing an optional internal Ethernet network card (10/100 Ba se TX, part # C12C824341). Safety Approvals Media Roll Paper Specificatio n Stylus Pro 7800 Stylus Pro 9800[...]

  • Page 167

    A-167 Specifications | 167 Cut Sheets Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Sizes A4 (8.3 × 11.7 inches)[...]

  • Page 168

    A-168 168 | Specifications Printable Area Default roll paper margins are 0.59 inches (15 mm) top and bottom, and 0.12 inches (3 mm) right and left. Us ing the Menu system, you can set all the margins to 15 mm or 3 mm. The borderless printing feature allows edge-to-edge printing on some media. Ink Cartridges Car tri dg e li fe 2 years from productio[...]

  • Page 169

    -169 169 A Accessories, 10 to 11 Advanced Black and White Photo Mac OS X, 94 to 96 Windows, 112 to 114 Aligning print head, 126 to 127 Always spool RAW datatype setting, 116 Auto Cut setting Mac OS X, 90 Windows, 104 Auto Rotate setting, Windows, 105 Automatic Take-Up Reel, ordering, 10 B Banding, 154 Basket, paper SP 7800, 25 to 26, 71 to 72 SP 98[...]

  • Page 170

    -170 170 | Index Cutter cutting paper manu ally, 63 manual, ordering, 10 replacement blade, ordering, 10 replacing blade, 138 to 141 D Date and time setting, 136 Deleting print jobs Mac OS X, 97 Windows, 114 Depth of printer, 166 Diagnosing problems, 149 Dimensions of printer, 166 Documentation, how to use, 9 E Electrical specifications, 165 Energy[...]

  • Page 171

    -171 Index | 171 J Jams, paper, 162 to 163 Job history, 122 L Layout Mac OS X options, 80 to 83 Windows options, 103 to 108 LFP Remote Panel, 50 to 52 Lightfastness, 168 Lights, control panel, 150 Loading cut sheet paper, 64 to 66 posterboar d, 67 to 69 roll paper, 56 to 61 M Mac OS X basic print options, 83 to 86 black and white photos, 94 to 96 b[...]

  • Page 172

    -172 172 | Index P Page Line settin g control panel, 64 Mac OS X, 90 Windows, 105 Page Rendering Mode setting, 116 Page setup options, Mac OS X, 80 to 83 Paper attaching to spindle, 58 configuration settings, 75 to 77, 88 to 89, 110 to 112, 156 custom settings, 75 to 77 custom size, 81 to 83, 105 cut sheet, 64 to 66 Epson, 55 to 56 handling, 55 to [...]

  • Page 173

    -173 Index | 173 Printer checking status, 97 to 98 , 114 to 117, 1 20 to 122 cleaning, 143 connecting, 40 dimensions, 166 firmware update, 50 to 52 maintaining, 119 to 143 monitoring , 97 to 98 , 114 to 1 17 motors, checking status, 120 to 122 moving, 144 to 148 plugging in, 37 port, 158 software, installing, 43 to 50 software, uninstalling, 164 sp[...]

  • Page 174

    -174 174 | Index Specifications electrical, 165 environmental, 165 ink cartridges, 168 paper, 166 to 168 printable area, 168 printer, 165 to 166 Speed and Progress utility, 115 to 117 Spindle adapter, 62 loading roll paper, 58 ordering, 10 removing roll pape r, 62 Stand SP 7800, 18 to 24 SP 9800, 28 to 34 Status Monitor Mac OS X, 97 to 98 Windows, [...]

  • Page 175

    -175 Index | 175 Windows advanced print options, 109 to 114 basic print options, 100 to 102 black and white photos, 112 to 114 borderless printing , 103 to 107 canceling print jobs, 114 color management, 110 t o 114 driver, 99 to 114 installing software, 48 to 50 layout options, 103 to 1 08 managing print jobs, 114 to 117 monitoring preferences, se[...]

  • Page 176

    -176 176 | Index 7800-9800Guide.book Page 176 M onday, April 10, 2006 1 1:59 AM[...]