Epson PP-100 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Epson PP-100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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What should a perfect user manual contain?

First and foremost, an user manual of Epson PP-100 should contain:
- informations concerning technical data of Epson PP-100
- name of the manufacturer and a year of construction of the Epson PP-100 item
- rules of operation, control and maintenance of the Epson PP-100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson PP-100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson PP-100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson PP-100.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson PP-100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    User’s Guide 4113114-01[...]

  • Page 2

    Copyright and Trademarks 2 Copyright and Trademarks No part of this publication may be re produced, stored in a retrieval system, or transmitte d in any form or by any means, electronic, m echanical, photocopying, recording, or otherwise, without t he prior written perm ission of Seiko Epson Corporation. The information conta ined herein is designe[...]

  • Page 3

    Contents 3 Copyright and Trademarks Important Notice and Safety Instructions Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Se[...]

  • Page 4

    Contents 4 Loading CDs/DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Making disc settings and creating labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Publishing discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Contents 5 Checking Product Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Using EPSON Total Disc Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    Contents 6 Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 For using the product . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    Important Notice and Safety Instructions 7 Important Notice and Safety Instructions Important Note You may use the software to operate t he EPSON PP-100. You may use the EPSON PP-100 to copy materials onto disc, includ ing but not limited to CDs and DVDs. You agree to respect the rights of copyri ght owners. EPSON shal l have no liability for, and [...]

  • Page 8

    Important Notice and Safety Instructions 8 ❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the ex tension cord does not exc eed the cord’s ampere rating. Also, make sure that the total ampere rati ng of all devices pl ugged into the wall outlet does not exceed the wall outlet?[...]

  • Page 9

    Important Notice and Safety Instructions 9 ❏ Leave enough room around the product to allow for su fficient ventilation. ❏ Place the product near a wa ll outlet where the pl ug can be easily unplugged. Using the product Observe the following when using the product: ❏ Do not insert objects in the product. ❏ Take care not to spil l liquid on t[...]

  • Page 10

    Important Notice and Safety Instructions 10 ❏ Install the ink cartridge immediately after y ou remove it from its package. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible. ❏ Use the ink cartridge befor e the expiration date printed on its package. ❏ Do not dismantle ink cartridges or try [...]

  • Page 11

    Important Notice and Safety Instructions 11 Concerning incidental loss ar ising out of this product Should the expected results fr om this product, including bundl ed software, not be obtained, we cannot compensate for incident al loss arising from that fa ct, such as expenses required for use of this product and lost earnings that w ould have been[...]

  • Page 12

    Important Notice and Safety Instructions 12 WARNING The connection of a non-shielded interface ca ble to this product will invalidate the EMC standards of this device. Yo u are cautioned that changes or modifications not expressly approved by Seiko Epson Corpor ation could void your author ity to operate the equipment. FCC Compliance Statement For [...]

  • Page 13

    Using Your Software 13 Chapter 1 Using Your Software Adding the product Use the EPSON Total Disc Setup to add the product (CD/DVD pu blisher) to the computer. 1. Select Start - All Programs (or Programs ) - EPSON Total Disc Maker - EPSON Total Disc Setup . The EPSON Total Disc Setup will start. 2. Click Add . 3. Select the product to be added from [...]

  • Page 14

    Using Your Software 14 EPSON Total Disc Setup EPSON Total Disc Setup is a utility to register the produc t to the computer. Using EPSON Total Disc Maker New :For Ink Jet Print er New :For Ink Jet Print er Use EPSON Total Disc Ma ker to do the following: ❏ Writing data to DVDs, data to CDs, music to CDs, music and data to CDs, or video to CDs, or [...]

  • Page 15

    Using Your Software 15 From Windows applications 1. Click Print or Print Setup in the File menu. 2. In the window th at appears, click Printer , Setup , Options , Preferences , or Properties . (Depending on your applic ation, you may need to click one or a combination of these buttons.) From the Start menu 2007/05/29 10:29 :21070511 u nlocked and c[...]

  • Page 16

    Using Your Software 16 Windows 2000: Click Start , point to Settin gs , and then select Control Panel . 2. Double-click the Add or Remo ve Prog rams icon. 3. Choose the software you want to uninstall from the list of programs. 4. Click Change/Remove . 5. When the confirmation message appears, click Yes . 6. Follow the on-scr een instructions.[...]

  • Page 17

    Publishing Discs 17 Chapter 2 Publishing Discs Introduction This section guides you thr ough the procedures for creati ng and printing CDs/DVDs. Note: For information on CDs/DVDs, see the following sectio n. & See “Discs” on page 90. Turning power on/off This section describes how to turn on/off power. Turning power on 1. Connect the power [...]

  • Page 18

    Publishing Discs 18 ❏ The product may not be recognized by the compu ter when turning the power back on while fan is operating. In this case, disconnect the USB cable and connect it again. Overview of publishing mode New :Only for model with this feature To write data to CDs/DVDs and to print labels that you created/edited are called “Publish?[...]

  • Page 19

    Publishing Discs 19 You can create up to 100 CD s/DVDs at once without refi lling and taking out discs while publishing. To use this m ode, you need to place St acker 3 into the product. Note: This mode does not use Stacker 4. & See “Batch Mode” on page 40. Drive settings Drive to be used Select Drive to Use from the following. Use Both Use[...]

  • Page 20

    Publishing Discs 20 Show error mark on discs that experience errors If you check this check box, an error mark will be printed on any disc with a write error. This is useful to identify the disc which encountered the write error. The disc with the write error wi ll be ejected to different st ackers depending on the print mode. ❏ Standard Mode: Ej[...]

  • Page 21

    Publishing Discs 21 ❏ Printing on rib area may re sult in ink sticking, di sc sticking, or color loss. ❏ Try to test print on a spare CD/DVD, and check th e printed surface af ter waiting for one full day, especially bef ore printing a large amount of CDs/DVDs. ❏ After printing the first copy, check the print quality to s ee if any dots are m[...]

  • Page 22

    Publishing Discs 22 ❏ The quality of the blank disc det ermines write quality. It is recommended to use only the specified disc type. ❏ It is recommended that you run a compare while writing data. ❏ Making a backup is recommended if the data is important. Recorded data may degrade over long storing periods. It is recommended to ma ke backups [...]

  • Page 23

    Publishing Discs 23 Note: ❏ Do not open disc cover while runnin g a job (bus y indicator is flashing), unless t he application instructs to add or remove d iscs. This may affect write quality or print quality. Also, for safety reason, do not put your hands inside the pr oduct while bee ping as arm is still moving. ❏ Beep will sound if you op en[...]

  • Page 24

    Publishing Discs 24 4. Load CDs/DVDs into Stacker 1 wit h the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be damaged. 5. Insert Stacker 1.[...]

  • Page 25

    Publishing Discs 25 6. Close the disc cover. c Caution: ❏ Do not yank Stacker 4 when pulling it out to remove published discs. ❏ Do not remove Stacker 4 when the Stacker 4 LED is flashing fast. Discs may be damaged. ❏ Unlock the lock lever when u sing Stacker 4. ❏ If you use Stacker 4 for output, do not install Sta cker 3. Making disc setti[...]

  • Page 26

    Publishing Discs 26 Publishing discs 2007/05/29 10:29 :21070511 u nlocked and chan ged The following instructions expl ain how to publish CDs/DVDs. Note: ❏ Be sure to let CDs and DVDs to dry completely before using them or touchin g the printed surface. Allow Epson specified discs to dry for a t least 1 hour and other type s of discs for at least[...]

  • Page 27

    Publishing Discs 27 3. Select Standard Mode for Publish Mode.[...]

  • Page 28

    Publishing Discs 28 4. Select the type of discs that you loaded into the stacker. 5. Click OK . Publishing Discs 1. Make the publish settings on the Publish screen of EP SON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu .[...]

  • Page 29

    Publishing Discs 29 2. Click the Publish button. c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the app lication instructs to add or remove discs. This may affect write quality o r print quality. Also, do not put your hands inside the product while beeping as arm is still moving. ❏ If you need to open the [...]

  • Page 30

    Publishing Discs 30 External Output Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out Stacker 1. 3. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc.[...]

  • Page 31

    Publishing Discs 31 4. Load CDs/DVDs into Stacker 1 wit h the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be damaged. 5. Insert Stacker 1.[...]

  • Page 32

    Publishing Discs 32 6. Take out Stacker 2. 7. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into Stacker 2 wit h the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be [...]

  • Page 33

    Publishing Discs 33 9. Insert Stacker 2. 10. Close the disc cover. c Caution: ❏ Do not yank Stacker 4 when pulling it out to remove published discs. ❏ Do not remove Stacker 4 when the Stacker 4 LED is flashing fast. Discs may be damaged. ❏ Unlock the lock lever when u sing Stacker 4. ❏ If you use Stacker 4 for output, do not install Sta cke[...]

  • Page 34

    Publishing Discs 34 Making the stacker settings 1. Make sure the product is turned on, and the product and comput er are properly connected. 2. Click the Properties icon on the Publish screen of EPSON Total Disc Setup.[...]

  • Page 35

    Publishing Discs 35 3. Select External Output Mode for Publish Mode.[...]

  • Page 36

    Publishing Discs 36 4. Select the type of discs that you loaded into Stacker 1.[...]

  • Page 37

    Publishing Discs 37 5. Select the type of discs that you loaded into Stacker 2. 6. Click OK . Making disc settings and creating labels After loading discs into t he stackers, access EPSO N Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Accessing EPSON Total Disc Maker Click Start , point to Al l Pro[...]

  • Page 38

    Publishing Discs 38 Publishing discs 2007/05/29 10:29 :21070511 u nlocked and chan ged The following instructions expl ain how to publish CDs/DVDs. Note: ❏ If the disc is ejected or not fed correctly when you start a CD/DVD print job, make sure you loaded the stacker properly. ❏ If you select CD/DVD Premium Label as the Label Typ e setting in t[...]

  • Page 39

    Publishing Discs 39 2. Click the Publish button. c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the app lication instructs to add or remove d iscs. This may affect write quality or print quality. Also, for safety reason, do not put your hands inside the product while beeping as arm is still moving. ❏ If yo[...]

  • Page 40

    Publishing Discs 40 Batch Mode New :Only for model with this feature Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out Stacker 1. 3. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc.[...]

  • Page 41

    Publishing Discs 41 4. Load CDs/DVDs into Stacker 1 wit h the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be damaged. 5. Insert Stacker 1.[...]

  • Page 42

    Publishing Discs 42 6. Take out Stacker 2. 7. Fan a stack of discs to prevent them from st icking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into Stacker 2 wit h the printable side facing up. c Caution: Do not load the discs above the red line mark ed on the stacker; o therwise, the discs or product may be [...]

  • Page 43

    Publishing Discs 43 9. Insert Stacker 2. 10. Insert Stacker 3. c Caution: ❏ Make sure that there are no discs in Stacke r 4 when using Stacker 3. ❏ When using Stacker 3, do not pull out Stacke r 4. Be sure to lock the lock lever located on Stacker 4 when you use Stacke r 3.[...]

  • Page 44

    Publishing Discs 44 11. Close the disc cover. Making disc settings and creating labels After loading discs into t he stackers, access EPSO N Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Accessing EPSON Total Disc Maker Click Start , point to Al l Programs (Windows XP) or Programs (Windows 2000), p[...]

  • Page 45

    Publishing Discs 45 Making the stacker settings 1. Make sure that the product is turned on, and the product and com puter are properly connected. 2. Click the Properties icon on the Publish screen of E PSON Total Disc Maker or EPSON Total Disc Setup.[...]

  • Page 46

    Publishing Discs 46 3. Select Batch Mode for Publish Mode.[...]

  • Page 47

    Publishing Discs 47 4. Select the type of discs that you loaded into the stacker. 5. Click OK .[...]

  • Page 48

    Publishing Discs 48 Publishing Discs 1. Make the publish settings on the Publish screen of EP SON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, sele ct Help from the Help menu . 2. Click the Publish button. c Caution: ❏ Do not open the covers while the product is publishing di[...]

  • Page 49

    Publishing Discs 49 Taking Out Discs Follow the steps below to take out the published discs from the stackers. 1. Open the disc cover, and take out the stacker. 2. Take out the published discs from the stacker. The output sta cker differs according to the publishing mode. Refe r the following table. 3. Install the stacker in the produ ct, and then [...]

  • Page 50

    Publishing Discs 50 Canceling Publishing 2007/04/23 10:15 :54070402 u nlocked and chan ged If you need to cancel publishing, follow th e instructions below. When you start publishing, th e screen of EPSON Total Di sc Monitor appears on your computer screen. Select the j ob you want to cancel in th e Unfinished Job list, and then select Cancel Job f[...]

  • Page 51

    Replacing Ink Cartridges 51 Chapter 3 Replacing Ink Cartridges Checking the Ink Cartridge Status Note: ❏ Epson cannot guarantee the quality o r reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink ca rtridge status may not be displayed. ❏ When an ink cartridge is running low, the status is displayed on the EPSON [...]

  • Page 52

    Replacing Ink Cartridges 52 Precautions on Ink Cartridge Replacement 2007/03/23 09:39 :18070313 U nlocked and change d Read all the instructions in this se ction before replaci ng the ink cartridges. ❏ This product uses ink cartridges equipped with an IC chip that mo nitors the amount of ink used by each cartridge. Cartridges are usable even if t[...]

  • Page 53

    Replacing Ink Cartridges 53 ❏ Do not turn off the product or open ink cartridge co ver while loading ink (power light is flashing). Opening of covers ma y cause the ink to re-load, resulting in more of the ink being consumed. Replacing an Ink Cartridge Note: Do not open the ink cartridge packag e until you are ready to install it in th e product.[...]

  • Page 54

    Replacing Ink Cartridges 54 Note: Wait for 4 seconds or more before removing the ink cartridge. 3. Push the expended cartri dge so the cartridge is slightly pushed out. (If the ink in the cartridge is low, it is indicated by a flashing ink cartridge light.) Note: If an ink cartridge is low, you ma y continue to use it until it is expended. To co nf[...]

  • Page 55

    Replacing Ink Cartridges 55 c Caution: ❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge. ❏ Always install an ink cartridge immediately after removing the old cartridge. If the cartridge is not installed promptly, the print h ead may dry out and be unab le to print. ❏ Do not refill the ink cartri[...]

  • Page 56

    Replacing Ink Cartridges 56 7. When you are finished replacing cart ridges, close the ink cartridge cover.[...]

  • Page 57

    Maintainin g Your Product 57 Chapter 4 Maintaining Your Product Checking the Print Head Nozzles 2007/02/22 17:07 :16Unlock ed and changed. If you find that the printout is unexpectedly faint or that do ts are missing, you may be able to identify the problem by c hecking the prin t head nozzles. You can check the print head nozzles from your compute[...]

  • Page 58

    Maintainin g Your Product 58 If any segment of the prin ted lines is missing, as s hown below, this could mean a clogged ink nozzle or a misaligned print head. & See “Cleaning the Pr int Head” on page 58 & See “Aligning the Print Head” on page 60 Cleaning the Print Head New :Depen ds on model. In case of Hig h-end IJ LFP, use <Ha[...]

  • Page 59

    Maintainin g Your Product 59 Using the Head Cleaning utility Follow the steps below to clean the print head using the H ead Cleaning utility. 1. Make sure the product is turned on. 2. Make sure that no lights are indicating errors, and t hat the disc cover is closed. 3. Access the printer driver. See “Accessing the prin ter driver” on page 14. [...]

  • Page 60

    Maintainin g Your Product 60 Using the product buttons Follow the steps below to clean t he print head using t he product buttons. 1. Make sure the product is turned on. 2. Make sure that no lights are indicating errors, and t hat the disc cover is closed. 3. Press and hold down the Cl eaning button for three seconds. The product starts cleaning th[...]

  • Page 61

    Maintainin g Your Product 61 3. Access the printer driver. See “Accessing the prin ter driver” on page 14. 4. Click the Utility tab, then click the Print Head Alignment button. 5. Follow the on-screen instructions to a lign the print head. Correcting the Printing Position If you notice a misalignment of vertical printing position, you may be ab[...]

  • Page 62

    Maintainin g Your Product 62 c Caution: ❏ Never use alcohol or thinner to clean the product. These chemicals can dama ge the product. ❏ Take care to prevent water from getting inside th e product. If moisture, dirt, or othe r matter gets inside of the product, besides affecting print qua lity, it may cause the electric circuits to short. 1. Mak[...]

  • Page 63

    Maintainin g Your Product 63 4. Place the stacker back in the position. c Caution: ❏ Be careful to keep water away from the electronic components. ❏ Do not spray the inside of the product with lubricants. ❏ Unsuitable oils can damage t he mechanism. Co ntact your deal er or a q ualified service person if lubrication is needed . ❏ Dirt attac[...]

  • Page 64

    Maintainin g Your Product 64 5. Place the filter s back in position. 6. Tighten the screws to cl ose the filter covers. Transporting Your Product If you need to transport your product some dist ance, carefully prep are and repack it. Be sure to use the original box and packing materials. w Warning: The product is heavy, so ha ve two people lift the[...]

  • Page 65

    Maintainin g Your Product 65 6. Attach the protective material s to both sides of the product. 7. Repack the product and accesso ries in the original box. Note: ❏ Keep the product level during tr ansport. ❏ Be sure to remove the protective materials a nd tape from the product before using it again. ❏ Be sure to lift the product by the corre c[...]

  • Page 66

    Troubleshooting 66 Chapter 5 Troubleshooting Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions unt il the problem is fixed. The information that you need to diagnose and solve most common problems is provided by Help, the control panel, and the EPSON Total D[...]

  • Page 67

    Troubleshooting 67 : on, : off, : flashing, : flashing f ast Error associated with cover Error associated with disc transfer Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Disc cove r or ink cartr idge cover open Close co vers. Job is paused since disc cov er or ink car- tridge co ver w as opened while processing the job W ait f or th[...]

  • Page 68

    Troubleshooting 68 Disc transf er error T ur n of f the product and remo ve the disc. If the same error occurs frequently, contact your dealer. Arm failed to release disc Turn off the product and remove disc. Do not remove disc from the arm by hand if arm is picking up the disc. This may damage the arm. If removing disc from the ar m, turn on the p[...]

  • Page 69

    Troubleshooting 69 Error associated with stacker Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Stacker 3 is inserted for Standard Mode or External Output Mode Remove Stacker 3. Stacker 1 is not correctly inse rted Make sure that Stacker 1 is correctly i nserted. Stacker 2 is not correctly inse rted Make sure that Stacker 2 is correct[...]

  • Page 70

    Troubleshooting 70 Error associated with ink Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Ink low Obtain a replacement ink cartridge. To determine which cartridge is nearly expended, check the ink cartridge status. See “Checking the Ink Cartridge Status” on page 51. Incorrectly installed ink cartridge Reinsert the ink cartridge.[...]

  • Page 71

    Troubleshooting 71 Error associated with product Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Ink pad full Please have an authorized Epson service center service the ink pad right away. The pad is full and th e unit can no longe r function. Do no t attempt to service the unit yourself. Note: If ink pad is nearly full, an "Ink P[...]

  • Page 72

    Troubleshooting 72 Error associated with drive Lights Conditions/Remedies Power Busy Error Ink Stacker 1234 Drive tray open/close error Turn off the product and check inside for any objects. Also, unplug the power cable to clear the error. Then, publish the disc again. If the same error occurs frequently, contact your dealer. Internal drive error T[...]

  • Page 73

    Troubleshooting 73 Other error EPSON Total Disc Monitor If a problem occurs while printing, an error message will appear in the EPSON Total Disc Monitor window. If an error message appears indica ting the parts inside the product are near the end of their service life or the waste ink pad in the product is saturated. C ontact your dealer to replace[...]

  • Page 74

    Troubleshooting 74 When you access EPSON Total Disc Moni tor, the follow ing window appears: EPSON Total Disc Monitor provi des the following information: ❏ Job list: You can check a list of jobs (up to 1000 for Unfinished J ob and 50 for Finis hed Job) and its information, and also you can c ancel, pause, and restar t unfinished jobs. ❏ Device[...]

  • Page 75

    Troubleshooting 75 Horizontal banding ❏ Make sure the printabl e side of the disc is fa ce up in the Stacker. ❏ Run the Head Cleaning utility to clear any clo gged ink nozzles. & See “Cleaning the Prin t Head” on page 58. ❏ Use ink cartridges within six m onths after opening the packages. Good sample Good sample “Horizontal b anding[...]

  • Page 76

    Troubleshooting 76 ❏ Use genuine Epson ink cartridges. ❏ Check the H ink light. If the light is flashing, replace the appropriate ink cartridge. & See “Replacing an In k Cartridge” on page 53. ❏ Make sure the label type select ed in the printer dr iver is appropriate fo r the type of disc loaded in the product. & See “Publishing[...]

  • Page 77

    Troubleshooting 77 ❏ If you have just replaced an ink cartridge, make sure the date on the box has not expired. If you have not us ed the product for a long time, replace the ink cartridges. & See “Replacing an In k Cartridge” on page 53. Blurry or smeared printout ❏ Use genuine Epson ink cartridges. ❏ Make sure the product is on a fl[...]

  • Page 78

    Troubleshooting 78 Incorrect margins ❏ Check the Inner/Outer Diameter settings in your applicat ion. Make sure that the margins are within the pr intable area of the disc. & See “Printabl e area” on page 92. ❏ Make sure the printer driver settings are approp riate for the label size you are using. Check the Main window. See the printer [...]

  • Page 79

    Troubleshooting 79 ❏ If you print continuously fo r an extended period, the disc may tempor arily stop feeding or the printing may pause for a while. Thi s is to slow down the printing speed and prevent the product mechanism from overheati ng and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the [...]

  • Page 80

    Troubleshooting 80 Multiple discs feed ❏ Make sure the disc stack fits un der the red line on the stacker. ❏ Make sure none of the discs are damaged. ❏ Remove the stack of discs and make sure that the discs are not too thin. & See “Discs” on page 90. ❏ Remove discss from t he stacker and fan them before loading them back. ❏ If onl[...]

  • Page 81

    Troubleshooting 81 ❏ The printable side of the discs are face up in the stacker. ❏ The stack of discs was fanned before loading. ❏ The stack of discs is not loaded abov e the red line on the stacker. ❏ The number of discs in the stac ker does not exceed the limit specif ied for that disc. & See “Mechanical” on page 94. ❏ The produ[...]

  • Page 82

    Troubleshooting 82 Lights came on and then went out The product’s voltage may not matc h the outlet rating. Turn of f the product and unplug it immediately. Then ch eck the label on the back of the product. c Caution: If the voltage does not match, DO NOT PLUG YOUR PRODUCT BACK IN. Contact you r dealer. Only the power light is on ❏ If you press[...]

  • Page 83

    Troubleshooting 83 ❏ Are you using a USB hub? The USB cable s hould be connected di rectly between the PC and the product. When installing the software, make sure to turn the product off; th en start installation. Ink Pad Nearly Full message is displayed by the software Ink pad is nearly full. Please have an authorized Epson servic e center repla[...]

  • Page 84

    Where To Get Help 84 Appendix A Where To Get Help New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM. Contacting Customer Support New :For All products Before Contacting Epson If your Epson product is not operating properly and you cannot solve t he problem using the t[...]

  • Page 85

    Where To Get Help 85 This site will provide the end user with access to t he latest drivers and FAQs. Help for Users in the Europe (EMEA) Contacts f or inf or mation, suppor t, and services are: W eb site URL: http://www . discproducer .epson-europe.com If you need the latest driver s, FAQs, manuals, or other downloadable, access the site at: http:[...]

  • Page 86

    Product Informatio n 86 Appendix B Product Information Product Parts and Control Panel Functions New :Dep ends o n model Product Parts a. Ink cartridge cover: Secures the ink cartridge s. Open only when installin g or replacing ink cartridges. b. Control Panel: Use th e button and monitor th e lights to control your product. See the next section fo[...]

  • Page 87

    Product Informatio n 87 c Caution: Before opening the disc remover cover, be su re to unplug the powe r cable from the wall outlet. Be sure to attach this cover while in use. e. AC inlet: Plug in the power cord. f. USB connector: Connects a USB cable from your computer to the prod uct. g. Interface cable locking sad dle: Use th is for directing and[...]

  • Page 88

    Product Informatio n 88 Control Panel Buttons Lights k. Arm: Transports discs. l. Stacker 1: Use Stacker 1 as a disc input stacker. Holds up to 50 discs. m. Stacker 2: Use Stacker 2 as a disc input or output stacker. Holds up to 50 discs. n. Lock lever: Use this lever to lock or unlock Stacker 4. Lock the lever when you use Stacker 3 in Batch mode.[...]

  • Page 89

    Product Informatio n 89 For details on error status, se e the following instructions. & See page 66. Ink and Disc Ink cartridges New :Depends on model (See Spec) You can use the following in k cartridges with this product: To purchase a PP-100 Series exclusive ink ca rtridge, check with the dealer where you purchased your PP-100 or access ei th[...]

  • Page 90

    Product Informatio n 90 Discs New :Depe nds on model (See Spec) Epson offers the specified CD-R and DVD-R discs for all your printing needs. System Requirements For using the product New :Depends on model (See Spec) Windows requirements To use this product, you must have any of the following Wind ows operating systems installed. Note: ❏ If your f[...]

  • Page 91

    Product Informatio n 91 Technical Specifications Disc New :Depends on model (See Spec) Note: ❏ Since the quality of any particular brand or type of disc may be changed by the manufacturer at any time, Epson cannot attest to the quality of any brand or type of disc. Always test samples of disc stock before purchasing large qu antities or printing [...]

  • Page 92

    Product Informatio n 92 ❏ Avoid storing under high temper atures and high humidity, which may result in blurriness and stickiness of the printing surface. ❏ When storing, keep the disc in its disc case and avoid letting film or cards touch the printing surface. These may scr atch the printing surface. ❏ Do not use with an auto l oading mechan[...]

  • Page 93

    Product Informatio n 93 c Caution: ❏ Make sure to set the inner diameter and the outer diameter with in the areas sho wn above. Printing on sections outside the printable area may damag e your CD/DVD drive. ❏ The EPSON Total Disc Maker can set between in ner diameter of 18 mm to outer diameter of 119.4 mm (0.71 to 4.70"). However, printing[...]

  • Page 94

    Product Informatio n 94 c Caution: ❏ Epson recommends the use of genuine Epson ink cartridges. Other produ cts not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstance s , may cause erratic behavior. ❏ Use the ink cartridge before the e xpiration date printed on its package. ❏ Do n[...]

  • Page 95

    Product Informatio n 95 Note: Check the label on the back of the product for its voltage. Environmental New :Depends on model (See Spec) *1 Without condensa tion Standards and approvals New :Depends on model (See Spec) Interface New :Depends on model (See Spec) Power consumption Printing 41 W Standby mode 24 W Temperature Operation: 10 to 35 °C (5[...]

  • Page 96

    Product Informatio n 96 Lifetime Epson estimates lifetime for components of this pr oduct to be as follows: Expected Lifetime: Ink pad life: About 30,000 discs printed Burner life: About 16,000 to 40,000 discs burned The product's ink pad is expect ed to become saturated and need replacing after printing about 30,000 discs. The burner life est[...]

  • Page 97

    Index 97 A Aligning print head , 60 B Banding , 75 , 76 Blurry prints , 77 C Cable connector , 87 Canceling printing , 50 CD/DVD printable a rea , 92 printing , 22 , 30 , 40 publishing , 26 , 38 , 44 Cleaning print head , 58 product , 61 Color problems , 76 Contacting Eps on , 84 Control panel , 86 , 88 Correcting the printing position , 61 D Disc [...]

  • Page 98

    Index 98 correcting , 61 Printing canceling , 50 Print quality, improving , 74 Print speed, increasing , 78 Problems banding , 75 , 76 blurry prints , 77 diagnosing , 66 incorrect characters , 77 incorrect colors , 76 margins , 78 paper feeding , 79 paper jams , 80 printer does not print , 81 print speed , 78 smeared prints , 77 , 78 Product button[...]