Epson PowerLite Home Cinema 3020 manual

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Table of contents for the manual

  • Page 1

    PowerLite ® Home Cinema 3020/3020e Home Theater Projector User’ s Guide[...]

  • Page 2

    2 Contents Contents Introduction 6 Projector Parts 7 Remote Control – PowerLite Home Cinema 3020 9 Remote Control – PowerLite Home Cinema 3020e 10 WirelessHD Transmitter – Powe rLite Home Cinema 3020e 11 Optional Accessories 12 Registration and Warranty 12 Using This Manual 13 Setting Up the Projector 14 Choose a Location 14 Installing the Pr[...]

  • Page 3

    Contents 3 Choosing Slideshow Options 36 Choosing the Color Mode 37 Advanced Color Adjustments 38 Adjusting the Gamma Setting 39 Adjusting RGBCMY 40 Locking the Projector 40 Making Detailed Adjustments 42 Using the Menu Syste m 42 Changing How the Menus Display 43 Adjusting the Picture Quality 44 Input Brightness Settings 44 Sharpness and Picture Q[...]

  • Page 4

    4 Contents Using WirelessHD 60 Placing the WirelessHD Transmitter 60 Connecting the WirelessHD Transmitter 61 Viewing WirelessHD Content 62 Switching WirelessHD Sources 62 Using Picture-in-Picture 64 Using HDMI Link 66 Setting Up HDMI Link 66 Changing HDMI Link Settings 67 Maintenance 68 Cleaning the Lens 68 Cleaning the 3D Glasses 69 Cleaning the [...]

  • Page 5

    Contents 5 Specifications 86 General 86 Lamp 86 Remote Control 87 WirelessHD Transmitter (Home Cinema 3020e only) 87 Dimensions 87 Electrical 88 Environmental 88 Safety 88 Compatible Video Formats 89 ESC/VP21 Command Codes 91 Notices 92 Important Safety Information 92 FCC Compliance Statement 94 Copyright Notice 95 A Note Concerning Responsible Use[...]

  • Page 6

    6 Introduction Introduction The PowerLite ® Home Cinema 3020/3020e proje ctor lets you enjoy theater-quality 2D and 3D images in the relaxing environment of yo ur own home. Designed especia lly for home cinema use, it offers these outstanding features: ■ Native 1080p (1920 × 1080 ) resolution, dynamic contrast r atio up to 40,000 :1 and up to 2[...]

  • Page 7

    Introduction 7 Projector Parts Control panel Air exhaust Lens cover Adjustable foot HDMI ports Remote receiver Horizontal ke ystone slider Zoom ring Front Back Lamp cover Cable clip hole Air intake Air filter cover Focus ring Speakers Power inlet Cable clip hole Kensington ® lock port Audio (L-R) port Component port RS-232C port USB port Remote re[...]

  • Page 8

    8 Introduction Brightness sensor Escape button Power button Mounting bracket attachment points Bottom Projector Control Panel Front adjustable feet Power light Source button Volume/horizontal keystone buttons Vertical keystone butto ns Lamp light Temperature light[...]

  • Page 9

    Introduction 9 Remote Control – PowerL ite Home Cinema 3020 Source buttons Switch between equipment connected to the projector On button Turns projector on Menu navigation buttons 3D Format button Adjusts the 3D Format setting Color Mode button Quickly change color settings to match room lighting Aspect button Changes the picture’s aspect ratio[...]

  • Page 10

    10 Introduction Remote Control – PowerLite Home Cinema 3020e Source buttons Switch between equipment connected to the projector On button Turns projector on Menu navigation buttons Color Mode button Quickly change color settings to match room lighting Aspect button Changes the picture’s aspect ratio Blank button Temporarily stop s projection or[...]

  • Page 11

    Introduction 11 WirelessHD Transmitter – PowerLite Home Cinema 3020e Front Back Power button Input button Output button Power switch Power light WiHD light Link light HDMI output port HDMI input ports Optical Audio Out port AC adapter port 3D glasses charging port Setup/Reset button (bottom of transmi tter)[...]

  • Page 12

    12 Introduction Optional Accessories Epson provides the following optional accessories for the projector: In addition to the accessories listed above, 1-year and 2-year extended service plans are available. You can purchase these plans and other accessories from an authorized Epson reseller. To find the nearest reseller, plea se call 8 00-GO-EPSON [...]

  • Page 13

    Introduction 13 Using This Manual This book contains all the information you need to use the projector, in addition to basic setup and maintenance instructions, troublesh ooting tips, important safety instructions, specifications, and warranty information. Please follow these guidelines as you read through the manual: Warning: Must be followed care[...]

  • Page 14

    14 Setting Up the Projector Setting Up the Projector Follow the instructions in this section to ch oose a location for the projector, connect the cables, and display an image. Choose a Location You can install the projector for the viewing setups shown below, as well as rear pr ojection. Center Ceiling[...]

  • Page 15

    Setting Up the Projector 15 Keep the projector level and place it at a height so its le ns is even with the top or the bottom of the screen and is centered horizontally. If this isn’t possible, use the horizontal keystone slider and vertical keystone buttons to adjust the image (see page 27). Note: Image quality is reduced if keystone correction [...]

  • Page 16

    16 Setting Up the Projector To determine the exact image size when you know the proj ection distance (or the exact projection distance when you know the de sired image size), you can use the Image Size Calculator. This program is avai lable on the Epson website at epson.com/support (U.S. ) or epson.ca/support (Canada). Also keep these consideration[...]

  • Page 17

    Setting Up the Projector 17 In order to view 3D images correctly, 3D glasse s must be worn within 32 feet (10 m) of the projector. Use the image below to de termine the viewing distance for 3D projection (t he shading represents the 3D viewing area): Installing the Projector To install the projector, you first need to dete rm ine the location, base[...]

  • Page 18

    18 Setting Up the Projector The following illustrations show the dimensions of the projec tor: Center of lens 3.2 in. (80 mm) 5.5 in. (139.6 mm) 8.3 in. (210 mm) 16.5 in. (420 mm) 11.8 in. (300 mm) 2.4 in. (60 mm) 5.9 in. (150 mm) 2.8 in. (70 mm) 14.4 in. (365 mm) 6.3 in. (160 mm)[...]

  • Page 19

    Setting Up the Projector 19 Connecting the Cables Connecting Video and Computer Equipment You can connect the projector to many type s of video equipment, such as a Blu-ray Disc ™ /DVD player, digit al tuner, cabl e or satellit e box, video game console, camcorder, or digital camera. You can also connect it to a desktop or laptop PC or Apple Mac [...]

  • Page 20

    20 Setting Up the Projector You can connect up to five pieces of equipmen t directly to the projector at the same time, using any of the comm ercially available cables s hown below: Note: See page 57 for inform ation on connecting with WirelessHD (PowerLite Home Cinema 3020e only). For best result s, connect your vide o equipment to the HDMI port, [...]

  • Page 21

    Setting Up the Projector 21 When you connect an HDMI cable to the projec tor, it is recommended that you fasten it with the included cable clip. Follow these steps to install the cable clip: 1. Connect the HDMI cable to one of the HDMI ports on the projector. 2. Insert the end of the cable clip anchor into the cable clip hole near the HDMI port, as[...]

  • Page 22

    22 Setting Up the Projector Making Other Connections Connect the power cable and other cables described below, depending on how you plan to use the projector. ■ Plug the power cable into the projector and a grounded electrical outlet. ■ To use an AV controller with the projector, connect a 9-pin null modem serial cable to the RS-232C port. ■ [...]

  • Page 23

    Setting Up the Projector 23 Installing Batteries in the Remote Control The remote control uses two AA batteries. Warning: Keep batteries away from children. If a ba ttery is swallowed, contact your doctor immediately. 1. Release the tab and lift open the cover. 2. Insert two new AA batteries as shown. 3. Insert the tab on the cover and press it dow[...]

  • Page 24

    24 Setting Up the Projector 2. Do one of the following: ■ Plug the other end of the USB cable into the USB to AC adapter (PowerLite Home Cinema 3020 only), then connect the adapter to a wall outlet. ■ Plug the other end of the USB cable into the 3D glasses charging port on the side of the WirelessHD Transmitter (PowerLite Home Cinema 3020e only[...]

  • Page 25

    Setting Up the Projector 25 ■ Plug the other end of the USB cable into a computer or other device with an available USB port. Note: Epson does no t guarantee the compatibility of the Ep son RF 3D active shutter glasses with computers or other devices. Turning the Projector On and Off Turning On the Projector 1. Remove the lens cap. 2. Turn on any[...]

  • Page 26

    26 Setting Up the Projector Turning Off the Projector 1. Turn off any equipment connected to the projec tor. 2. Press the P power button on the proj ector twice or press the Sta ndby button on the remote control and wait for the light to stop flashing. Caution: Turn off this product when not in use to prolong the life of the projector. Selecting th[...]

  • Page 27

    Setting Up the Projector 27 Note: If an image does not appear, se e “Problem Solving” on page 77. To temporarily turn off the image and darken the screen, press the Blank button on the remo te control. Press the Blank button again to return to normal viewing. Positioning the Image If the projector is not centered in front of the screen, use the[...]

  • Page 28

    28 Setting Up the Projector If one side of the image is taller than the other, make sure the projector is parallel to the screen. If necessary, adjust the front feet so that the projector is horizontal. Your projector automatically adjusts images th at are wider at the top or bottom, but if necessary, you can also use the vertical keystone buttons [...]

  • Page 29

    Making Basic Adjustments 29 Making Basic Adjustments Follow the instructions in this chapter to make basic adjustments to the image shape, size, color, and quality. For further refinements, see “Making Detailed Adjustments” on page 42. Focusing and Zooming Use the focus ring to sharpen the image. Use the zoom ring to reduce or enlarge the image[...]

  • Page 30

    30 Making Basic Adjustments Choosing the Aspect Ratio In many cases, video signals are automatically resized to fit on your screen when Auto is selected as the Aspect setting. You may need to change the size of the image (or aspect ratio) for certain image types by pressing the Aspect button on the remote control. Select one of these settings: ■ [...]

  • Page 31

    Making Basic Adjustments 31 Viewing 3D images To view 3D content, you must first connect a 3D-compatible video device to one of the HDMI ports on your projector. You will also need a pair of Epson or Epson-compatible RF 3D active shutter glasses. 1. Turn on and begin playback on the 3D-compatible video device. 2. Press the 2D/3D button on the remot[...]

  • Page 32

    32 Making Basic Adjustments The light on t he 3D glasses indicates t he current status of the glasses: See “Solving Picture Problems” on pa ge 79 for 3D troubleshooting tips. Light state Status Flashing red The battery is low. Flashing green The glasses have entered standby mode. Turn th e 3D glasses off and back on to continue viewing 3D conte[...]

  • Page 33

    Making Basic Adjustments 33 Projecting in Split Screen mode You can use the Split Screen fe ature to simult aneously project two images from different video sources next to each other. You can control the Split Screen feature using the remote control or the projector menus. The Split Screen feature is only availab le with certain combinations of vi[...]

  • Page 34

    34 Making Basic Adjustments 2. Press the Menu button. You see this screen: To select an input source for the other image, select the Source setting, press Enter , select the input source, select Execute , and press Ent er . (You can also change image sources, if necessary. 3. To switch the images, select the Swap Screens setting and press Enter . 4[...]

  • Page 35

    Making Basic Adjustments 35 Starting a Slideshow After connecting a USB device to the projector, you can switch to the USB input source and start your slide sh ow. Note: You can change the Slidesh ow operation options or add special effects by hi ghlighting Option at the bottom of the screen and pressi ng Enter . See “Choosi ng Slideshow Options?[...]

  • Page 36

    36 Making Basic Adjustments 4. While projecting, use the following commands to control the display as necessary: ■ To rotate a displayed image, press the up or down arrow button. ■ To move to the next or previous image, press the left or right arrow button. 5. To stop the disp lay, follow the on -s creen instructions or press the Esc button. Ch[...]

  • Page 37

    Making Basic Adjustments 37 Choosing the Color Mode You can change the Color Mode to automatically adjust bright ness, contrast, and color, letting you quickly optimize the projected imag e for various lighting environments. You can also select a different color mode for each inpu t source—which is useful if you view different types of images fro[...]

  • Page 38

    38 Making Basic Adjustments ■ 3D Cinema for viewing 3D movies in a dimly lit room (only available when the projector is in 3D Mode). Advanced Color Adjustments To further customize the color and image quality, you can adju st the gamma and individual RGBCMY color tones using the RGBCMY button on the remote control. Note: You can fine-tune these a[...]

  • Page 39

    Making Basic Adjustments 39 Adjusting the Gamma Setting You can select from five gamma settings (2.0 to 2.4) or customize your own setting from your image or a displayed graph. Lower values will incr ease the contrast of dark areas, but tend to blur the bright areas. Higher values will da rk en the light areas. Gamma presets make minor adjustments [...]

  • Page 40

    40 Making Basic Adjustments Adjusting RGBCMY Use this feature to adjust the hue, saturation , and brightness for e ach of the red (R), green (G), blue (B), cyan (C), magenta (M), and yellow (Y) color components (not available when Auto is selected as the Color Mode). 1. Press the RBGCMY button. You see the following displayed on the screen: 2. Use [...]

  • Page 41

    Making Basic Adjustments 41 To access the lock settings, follow these steps: 1. Press the Menu button on the remote control. 2. Select Settings and press the OK button. 3. Select Lock Se tting and press the OK button. 4. Choose from these options: ■ Child Lock to disable the P power button on the projector’s control panel unless it is pressed f[...]

  • Page 42

    42 Making Detailed Adjustments Making Detailed Adjustments You can use the projector’s on-scree n menus to make detailed adjustment s to the image quality—such as the brightness, contrast, sharpness, and color. You can also change the menu display, sleep mode settings, and other projector features. Using the Menu System You can access the menu [...]

  • Page 43

    Making Detailed Adjustments 43 4. When you’re finished, press the Esc button to return to the previous menu or press the Menu button to exit th e menu system. To display one of the line menus, press the Enter button. You see a display like this at the bottom of the image: ■ Press the l or r button to adjust the setting. ■ Press the Menu or Es[...]

  • Page 44

    44 Making Detailed Adjustments Adjusting the Picture Quality Before fine-tuning the image using these adjustments, make sure you have already se lected the best Color Mode for your picture and viewing environment, as described on page 37. Then use the settings in this section to finish adjusting the picture to your liking. Most image quality settin[...]

  • Page 45

    Making Detailed Adjustments 45 ■ Setup Level Note: This setting can be used only when an NTSC signal is being input through the Video port, or when a video signal is being input throu gh the Component video ports. This setting adjusts the threshold at which dark areas of the image are rendered black (0 IRE). For compatibility with most DVD and vi[...]

  • Page 46

    46 Making Detailed Adjustments Sharpness and Picture Quality Set tings If the image looks fuzzy, or if it contains noise or flickering, you can use these settings to correct it. ■ Sharpness Use this function to make lines and edges appe ar more distinct in the image. This setting is stored separately for each image sour ce and color mode setting.[...]

  • Page 47

    Making Detailed Adjustments 47 Note: This setting can be used onl y when viewing a compo site video signal, or 480i or 576i, or 1080i signals input through the Comp onent, HDMI 1, or HDMI 2 ports (see page 89). ■ Noise Reduction Note: This setting may not be available with a signal input th rough the PC port. This setting reduces flickering of an[...]

  • Page 48

    48 Making Detailed Adjustments ■ Skin Tone Makes fine adjustments to the tint and controls the amount of magenta or green in the image. Also useful for correcting black- and-white images, if they look tinted. ■ RGB Use the RGB settings to fine-tune the color of the image. You can adjust the offset and gain for each signal color (red, green, and[...]

  • Page 49

    Making Detailed Adjustments 49 3D Setup Use this menu to adjust 3D brightness, th e 3D display format and other 3D settings. Note: You should only adjust the 3D For mat and Inverse 3D Glasses settings if 3D images aren’t displaying correctly. Changing these settings unnecessarily may cause problems with 3D projection. ■ 3D Display Enables or di[...]

  • Page 50

    50 Making Detailed Adjustments ■ Inverse 3D Glasses Reverses the timing for the left and ri ght shutters on the 3D active sh utter glasses. Only enable this function if using the rear projecti on mode or if 3D images are not displaying correctly. ■ 3D Viewing Notice Enables or disables the viewing notice that is displayed when 3D mode is activa[...]

  • Page 51

    Making Detailed Adjustments 51 WirelessHD Settings (PowerLi te Home Cinema 3020e only) Use these options to m anage the Wireless HD connection and access the WirelessHD reception monitor. ■ Device Connections Select this option to display a list of available WirelessHD devices. Use the arrow keys to navigate the menu and press Ent er to select a [...]

  • Page 52

    52 Making Detailed Adjustments Split Screen Setup Press the Menu button while in Split Screen mode to access this menu. ■ Screen Size Adjusts the size of the two screens. Choose Larger Left to increase the size of the left screen, Larger Right to increase the size of the right screen, or Equal to split the display evenly between the two screens. [...]

  • Page 53

    Making Detailed Adjustments 53 ■ Audio Source Use this setting to select which screen’s aud io you want to hear while in split screen mode. Note: Select Auto to hear audio from either the la rgest screen or the scree n on the left (depending on the Screen Size setting). Selecting Memory Settings and Resetting the Projector Your projector comes [...]

  • Page 54

    54 Making Detailed Adjustments 3. Use the arrow buttons to select the desired setting, then press the Enter button. After a moment, the image appears on the sc reen using the retrieved settings. Certain settings may not be applied, depending on the input signal. Renaming Memory Settings You can rename memory settings so that they are easier for you[...]

  • Page 55

    Making Detailed Adjustments 55 Resetting the Projector If the image quality isn’t what you expect, one or more settings may be adjusted improperly. If necessary, you can restore the projector to its factory-default (original) settings. To restore the settings in a specific menu (suc h as the Image or Settings menu), open that menu, select Reset ,[...]

  • Page 56

    56 Making Detailed Adjustments Customizing Projector Features Use the settings in this section to adjust the image size and position, suppress on-screen text, and select basic setup options. Image Sizing Before adjusting any of these settings, make su re you have already selected an appropriate aspect ratio for the type of pict ure you’re v iewin[...]

  • Page 57

    Making Detailed Adjustments 57 ■ Zoom Caption Pos. Lets you adjust the shape and position of the image so that subtitles are visible (available only if the Aspect setting has been set to Zoom ). Adjust Overscan before changing the zoom position. Screen Options ■ Messages Turn this setting off if you want to preven t on-screen messages from appe[...]

  • Page 58

    58 Making Detailed Adjustments ■ Direct Power On Sets projection to start without pressing the P power button on the projector or the On button on the remote control. Note: When Direct Power On is enabled, power sur ges that occur after a power outage can cause the projecto r to turn on. ■ Video Signal Leave this setting on Auto so the projecto[...]

  • Page 59

    Making Detailed Adjustments 59 ■ Control Pa nel Lock Lets you disable all the butt ons on the projector’s control panel to prevent the image from being accidentally changed once it is adjusted. See page 40 for more information. ■ High Altitude Mode Adjusts the speed of the fan so it can properly cool the projector at higher altitudes. Turn th[...]

  • Page 60

    60 Using WirelessHD Using WirelessHD You can use the included Wire lessHD Transmitter (PowerLite Home Cinema 3020e only) to wirelessly stream HD content from a video device to the projector. Placing the WirelessHD Transmitter Place the WirelessHD Transmitter so that the unit’s light s face the front of the projector. Make sure the transmitter is [...]

  • Page 61

    Using WirelessHD 61 Connecting the WirelessHD Transmitter To prepare your device to work with the WirelessHD button on the remote control, follow these steps: 1. Follow the instructions on the previous page and place the t ransmitter within range of the projector. 2. Plug the AC adapter into the transmitter and an electrical outlet. 3. Connect HDMI[...]

  • Page 62

    62 Using WirelessHD Viewing WirelessHD Content Follow these steps to view WirelessHD con tent: 1. Turn on the power switch on the side of the transmitter. 2. Turn on your source device and begin playback. 3. Turn on the projector. 4. Press the WirelessHD button on the remote control . Note: If the WirelessHD connection fails, press the Setup button[...]

  • Page 63

    Using WirelessHD 63 Note: Make sure to point the remote at the WirelessHD transmitter. The sub-screen menu is displayed: 2. Press the Input button repeatedly to highlight different input sources. When you have highlighted the source you want to switch to, stop pressing the Input button. The display will automatically switch to t he selected source [...]

  • Page 64

    64 Using WirelessHD If you have connected a television or other display to the output port on the transmitter and want to switch between wired and wireless display modes, press the Output button on the remote control or transmitter. Note: The WiHD light on the transmitter will light up when the wireless display mode is active. Using Picture-in-Pict[...]

  • Page 65

    Using WirelessHD 65 ■ Press and hold the P-in-P button on the remote control to switch the sources shown in the main display and the sub-screen. 3. When you’re finished watching P-in-P, press the P-in-P button on the remote control to close the sub-screen and resume normal projection.[...]

  • Page 66

    66 Using HDMI Link Using HDMI Link When you connect HDMI CEC-compatible devices to the projector with HDMI cables, you can control them using the HDMI Link control buttons on the projector’s remote control. This lets you use just one remote control to op erate many commonly used features on all your devices. In a typical configuration, your DVD p[...]

  • Page 67

    Using HDMI Link 67 4. Set up your connected devices so their HD MI CEC-compatible fu nctions are enabled. For details, refer to the device manuf acturer’s documentation. Changing HDMI Link Settings 1. Press the HDMI Link button on the projector’s remote control. 2. Select Device Connections . You see this screen: Note: WirelessHD is only availa[...]

  • Page 68

    68 Maintenance Maintenance Your projector needs little maintenance. All you ne ed to do on a reg ular basis is keep the lens clean. You also may need to clean the air filte r to prevent overheating. Warning: Before you clean any part of the projector, turn it off an d unplug the powe r cord. Never open any cover on the projector, except the lamp an[...]

  • Page 69

    Maintenance 69 Cleaning the 3D Glasses Use a lint-free cloth (do not use paper towels) to gently wipe the 3D glasses whenever you notice dust, dirt, or fingerprints on the surface. Caution: Never rub the 3D glasses with abrasive materials. Cleaning the Projector Case Before you clean the case, turn off th e projector and unplug the power cord. ■ [...]

  • Page 70

    70 Maintenance Cleaning and Replacing the Air Filter Regular filter maintenance is important to main taining your projector. Your Epson projector is designed with an easily accessible, user-repla ceable filter to protect your projector and make regular maintenance simple. Filter maintenance intervals will depend on the environment. If regular maint[...]

  • Page 71

    Maintenance 71 5. Gently tap both sides of the air filter against a hard surface four or five times to remove loos e dust from the air filter. Note: Do not use excessive force when tapping the air filte r, or it may crack and become unusable. Do not rinse the air filter in water, or use any detergent or solvent to clean i t. Do not used canned air,[...]

  • Page 72

    72 Maintenance Replacing the Lamp The projection lamp lasts for u p to 4000 hours in Norm al mode. You can use the Info menu to check how long it’s been in use (see page 75). It’s time to replace the lamp when: ■ The projected image gets darker or starts to deteriorate. ■ The projector’s lamp light flashes oran ge or red at half-second in[...]

  • Page 73

    Maintenance 73 5. Remove the lamp cover as shown. 6. Loosen the screws securing the lamp (they don’t come all the way out). 7. Lift up the lamp handle and gently pull the lamp out of the projector. Warning: The lamp(s) in this product contain mercury. Please consult your state and local regulations regarding disposal or recycling. Do not put in t[...]

  • Page 74

    74 Maintenance 8. Gently insert the new lamp into the proj ector and press the handle down. Tighten the screws. Caution: Don’t touch the glass portion of the la mp assembly. Touching the glass could result in premature lamp failure. 9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.) 10. Tighten the lamp co[...]

  • Page 75

    Maintenance 75 Resetting the Lamp Usage Timer After replacing the lamp, plug the projector back in and press the P power button on the projector or the On button on the remote control. Then follow these steps to reset the lamp usage timer: 1. Press the Menu button on the projector or remote control. 2. Use the menu navigation buttons to open the Re[...]

  • Page 76

    76 Maintenance Storing the Projector If you need to store the projector for an ext ended time, do the following: ■ Make sure the temperature of the storage area is within 14 to 140 °F (–10 to 60 °C). ■ Attach the lens cover and retract the feet. ■ Remove the batteries from the remote control . ■ Pack the projector in its original packag[...]

  • Page 77

    Problem Solving 77 Problem Solving This section explains how to interpret the projector’s status lights, solve problems with the picture and remote control, and contact technical support. What To Do When the Lights Come On or Flash The lights on top of the projector and 3D glasses indicate the projector’s status and let you know when a problem [...]

  • Page 78

    78 Problem Sol ving Power button is on, power light flashes blue The projector is warming up. Wait for the picture to appear. The projector is cooling down. Wa it unti l the power light stops flashing and rem ains off. Then unplug the projector, or press th e P power button on the projector or the On button on the remote control to turn it back on.[...]

  • Page 79

    Problem Solving 79 Solving Picture Problems You cannot turn on the projector. ■ Make sure the power cord is connected. Then wait a moment for the P power button to light up before pressing the P power button on the projector or the On button on the remote control. ■ If you’ve set the Control Panel Lock , the control panel buttons are disabled[...]

  • Page 80

    80 Problem Sol ving 3D content does not display or does not display correctly. ■ Press the 2D/3D button on the remote control to switch to 3D viewing mode, if necessary. ■ Make sure that you are within the 3D viewing range (see page 1 4). ■ Make sure that the 3D glasses are fully charged and are paired with the projector. ■ Check that your [...]

  • Page 81

    Problem Solving 81 ■ Press the function key that lets you display on an external monitor. It’s often labeled with an icon such as , but it may also be labeled CRT/LCD . You may have to hold down the Fn key while pressing it. Check your laptop’s manual or online hel p. On most systems, the key lets you toggle between the LCD screen and the pro[...]

  • Page 82

    82 Problem Sol ving ■ Make sure your cables are securely connected at both ends. ■ If you’re using an extension cable, you may pick up interference if the cable is n ot adequately shielded. You may nee d to use a signal amplifier for longer cables. ■ If you’re displaying the same image on your computer and projector screen, try turning of[...]

  • Page 83

    Problem Solving 83 Solving Remote Control Problems The projector doesn’t respond to remote control commands. ■ Make sure you’re within about 32 feet (10 m) of the projector, and the remote control is aimed at the projector’s front or back sensor within the ranges shown below. ■ You may need to replace the remote control batterie s (see pa[...]

  • Page 84

    84 Problem Sol ving Solving WirelessHD Problems (PowerLite Home Cinema 3020e Only) The projector cannot display images from the Wirel essHD Transmitter. ■ Open the WirelessHD reception monitor an d check the strength of the WirelessHD signal (see page 51). If the signal is weak, you may need to move th e transmitter closer to the projector or rem[...]

  • Page 85

    Problem Solving 85 Where to Get Help Internet Support Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or epson.ca/support (Canada). Here you can access troubleshooting information, download product documentation, and receive technical advice through email . Speak to a Suppo rt Representative To use the Epson PrivateLi[...]

  • Page 86

    86 Specificati ons Specifications General Type of display Poly-silicon TFT active matrix Size of LCD panels 0.61 inch (15.5 mm) wide Lens F=1.51 to 1.99 Resolution (native format) 1920 × 1080 pixels, 1080p Brightness Normal mode: White light output up to 2300 lumens (ISO 21118 standard) Color light output up to 2300 lumens ECO mode: White light ou[...]

  • Page 87

    Specifications 87 Power consumption 230 W Lamp life 4000 hours (Norm al mode) 5000 hours (ECO mode) Part number V12H010L68 Remote Control Range Approximately 32 feet (10 m) Batteries AA × 2 WirelessHD Transmitter (H ome Cinema 3020e only) Usable frequency 60 GHz band (2 – 3 ch) AC adapter 11 V DC / 1.64 A Transmission range 32 feet (10 m) Wirele[...]

  • Page 88

    88 Specificati ons Electrical Rated frequency 50/60 Hz AC Power supply 100 to 120V AC: 3.7 A 200 to 240V AC: 1.7 A Power consumption 100 to 120V AC: Operating: 372 W (Normal mode) 285 W (ECO mode) Standby: 0.26 W (with HDMI Link enabled) 220 to 240 V AC: Operating: 358 W (Normal mode) 274 W (ECO mode) Standby: 0.35 W (with HDMI Link enabled) Enviro[...]

  • Page 89

    Specifications 89 Compatible Video Formats The projector supports analog video in NTSC, PAL, and SECAM formats, and it automatically adjusts to the incoming signal. It can receive these format s as composite or component video—which it accepts through the Video and Component ports, respectively. The projector also supports digita l video (SDTV, H[...]

  • Page 90

    90 Specificati ons Analog RGB (computer display) HDMI Signal Refresh rate (Hz) Resolution VGA 60/72/75/85 640 × 48 0 SVGA 56/60/72/75/ 85 800 × 600 XGA 60/70/75/85 1024 × 768 SXGA 70/75/85 60/75/85 60/75/85 1152 × 864 1280 × 960 1280 × 1024 WXGA 60 60 60/75/85 1280 × 768 1360 × 768 1280 × 800 Signal Refresh rate (Hz) Resolution VGA 60 640 [...]

  • Page 91

    Specifications 91 3D mode 3D Format ESC/VP21 Command Codes You can use an AV controller with a 9-pin null mode m serial cable to control the p rojector. You can download the complete ESC/VP 21 Communication Manual for home theater projectors from the Epson website at epson.com/support (U.S.) or epson.ca/support (Canada). Signal Refresh rate (Hz) Re[...]

  • Page 92

    92 Notices Notices Important Safety Information Follow these safety instructions when setting up and usi ng the projector: ■ Never look into the projector lens when the lamp is turned on; the bright light can damage your eyes. Never let children look into the lens when it is on. ■ If you or any viewer experiences the following sy mptoms or othe[...]

  • Page 93

    Notices 93 ■ The following people should limit 3D content viewing: People with a history of photosensitivity People with heart disease People in poor health People who are sleep deprived People who are physically tired People under the influence of drugs or alcohol Anyone who has ever experienced epileptic seizures or sensory disturbances trigger[...]

  • Page 94

    94 Notices ■ Allow the lamp to cool for one hour before replacing it. ■ Unplug the projector during lightnin g storms or when not in use for extended periods. ■ Don’t place the projector or remote cont rol on top of heat-producing equipmen t. ■ If you use the projector in a coun try other than where you purchased it, use the correct power[...]

  • Page 95

    Notices 95 WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the us er to obtain and use a shielded equipment interface cable with th[...]

  • Page 96

    96 Notices Trademarks EPSON, PowerLite, and C 2 Fine are registered tradem arks, 1080Perfect is a tradem ark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. PrivateLine is a registered trademar k, DigiScan and AccuCinema are trademarks, and Ex tra Care and EPSON Connection are service marks of Epson America, Inc. [...]