Epson Nanoptix CALLISTO manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Epson Nanoptix CALLISTO, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson Nanoptix CALLISTO one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Epson Nanoptix CALLISTO. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Epson Nanoptix CALLISTO should contain:
- informations concerning technical data of Epson Nanoptix CALLISTO
- name of the manufacturer and a year of construction of the Epson Nanoptix CALLISTO item
- rules of operation, control and maintenance of the Epson Nanoptix CALLISTO item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson Nanoptix CALLISTO alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson Nanoptix CALLISTO, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson Nanoptix CALLISTO.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson Nanoptix CALLISTO item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Spill-Proof Cuts Thermal Printer Owner's Manual First Edition: JUNE 2005 Last Revision: AUGUST 2006 Document #103494[...]

  • Page 2

    Spill-Proof Cuts Thermal Printer Owner’s Manual Legal Notices Disclaimer Information in this docum ent is subject to change wit hout notice. Consult your Nan optix Inc. sales representative for information that is a pplicable an d current. Nanoptix Inc. reserves the right to improve products as new technolo gy, compon ents, software, an d firmwar[...]

  • Page 3

    Spill-Proof Cuts Thermal Printer Owner’s Manual Nanoptix Inc. is not responsibl e for any radio or television interference caused by unauthorized modification of this equipment o r the substitution or attachm ent of connecting cables an d equipment other than tho se specified by Nanoptix Inc. The correction of interferen ces caused by such unauth[...]

  • Page 4

    Spill-Proof Cuts Thermal Printer Owner’s Manual Table of Contents 1. About the Printer ..................................................................... 1 1.1 Description of Printer ................................................................................... 1 1.2 Connection .............................................................[...]

  • Page 5

    Spill-Proof Cuts Thermal Printer Owner’s Manual Figures F IGURE 1: N ANOP TI X S PILL -P ROOF C UTS P RINTER ............................................................................ 1 F IGURE 2: N ANOP TI X S PILL -P ROOF C UTS CONNECTION RETAINED WITH PLASTIC POSTS ....................... 2 F IGURE 3: N ANOP TI X S PILL -P ROOF C UTS O PTION[...]

  • Page 6

    Spill-Proof Cuts Thermal Printer Owner’s Manual Tables T ABL E 1: S PECIFICATION ................................................................................................................... 3 T ABL E 2: T ROUBLESHOOTING WITH THE STATUS LED ......................................................................... 8 T ABL E 3: T ROUBLESHOOTI[...]

  • Page 7

    Spill-Proof Cuts Thermal Printer Owner’s Manual 1. About the Printer 1.1 Description of Printer The Nanoptix Spill-Proof Cuts thermal printer is extremely fast, quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer has a built in power supply making it[...]

  • Page 8

    Spill-Proof Cuts Thermal Printer Owner’s Manual 1.2 Connection To prevent the Nanoptix Spill-Proof Cuts Printer from accidental disconnect, the USB and the Power cable can be retain ed using the plastic posts and cover shown in Figures 2 and 3. Plastic Post Figure 2: Nanoptix Spill-Proof Cuts conne ction retained with plastic posts Plastic Cover [...]

  • Page 9

    Spill-Proof Cuts Thermal Printer Owner’s Manual 1.3 General specifications Print Method Direct Thermal Resolution 8 dot/mm (203 dpi) Print Width 80mm Paper Width 80mm or 82.5 mm Max Roll Diameter 82.5mm Operating Temperature 0 to 50 C Storage Temperature -40 C to +65 C Operating Relative Humidity 5% to 90% RH at 50C (non-condensing ) Communicatio[...]

  • Page 10

    Spill-Proof Cuts Thermal Printer Owner’s Manual 1.4 Printer Controls To reset Printer In the event of a fault condition, simply turn the power switch off and on again. The printer will go through a startup routine and reset itself. Lift Top Cove r Figure 4: Resetting Printer 103494 Aug. 2006 4[...]

  • Page 11

    Spill-Proof Cuts Thermal Printer Owner’s Manual Paper Feed Button Use the Paper Feed Button to advance the paper. Figure 5: Paper Feed Button 103494 Aug. 2006 5[...]

  • Page 12

    Spill-Proof Cuts Thermal Printer Owner’s Manual 1.5 Changing Paper Caution: Do not operate the printer if it runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host computer. Because the printer cannot print any transactions, the data may be lost. 1. Open the top cover by lifting upwards. 2.[...]

  • Page 13

    Spill-Proof Cuts Thermal Printer Owner’s Manual 1.6 Testing the Printer Run this test to check the printer. The test prints and cuts a resident test ticket. Verify this ticket to ensure unit is printing and operating correctly. To print the test ticket, power-on the printer while pressing and holding th e Paper Feed Button (figure 5) for approxim[...]

  • Page 14

    Spill-Proof Cuts Thermal Printer Owner’s Manual 1.7 Troubleshooting the Printer The printer is simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, con[...]

  • Page 15

    Spill-Proof Cuts Thermal Printer Owner’s Manual Printing Problems Problem Possible Causes What to Do Receipt does not come out all the way. Paper is jammed. Open the top cover, inspect and clear any jammed paper. Printer starts to print, but stops while the receipt is being printed. Paper is jammed. Open the bottom cover, inspect and clear any ja[...]

  • Page 16

    Spill-Proof Cuts Thermal Printer Owner’s Manual 2. Media and Supplies Guide 2.1 Thermal Paper Specifications The printer requires qualified thermal paper with the following dimensions: Width Diameter 80 mm ± .2 mm (3.15 in. ± .008 in.) 82.5 mm max. (3.25 in.) Table 5: Thermal Paper Dimensions The paper must not be attached to the core. If Top o[...]

  • Page 17

    Spill-Proof Cuts Thermal Printer Owner’s Manual Manufacturer Numbers Appleton Specialty Papers 825 E Wisconsin Avenue P.O. Box 359 Appleton, WI 54912-0359 Tel: 920-734-9841 Toll-free: 800-922-1729 Kanzaki Specialty Papers (USA) 1350 Main Street Springfield, MA 01103 1.888.KANZAKI Tel: 888-526-9 254 Fax: 413-731-8864 Table 7: Ordering Thermal Pape[...]

  • Page 18

    Spill-Proof Cuts Thermal Printer Owner’s Manual Ordering Communication Cables Please specify the Nanoptix part number when ordering communication cables. Part Number Part Description 102083 IEEE Type "A" to "B" Communication Cable (Parallel) 102085-0002 USB communication cable (Type mini B to A) 102864 RS232 cable (DB-25 male [...]

  • Page 19

    Spill-Proof Cuts Thermal Printer Owner’s Manual Pin Signal Name Printer I/O Host I/O Printer Function 1 AUX_PWR 5V Output n/a Aux Power (100mA) 2 RS232_RXD Input Output Data receive 3 RS232_TXD Output Input Data transmit 4 RS232_RTS Output Input Handshake 5 DGND Ground Ground Signal Ground/Aux Ground 6 RS232_CTS Input Output Handshake 7 RS232_RTS[...]

  • Page 20

    Spill-Proof Cuts Thermal Printer Owner’s Manual Pin Signal Name Printer I/O Host I/O Printer Function 1 DGND Ground Ground Signal Ground/Aux Ground 2 RS232_TXD Output Input Data transimt 3 RS232_RXD Input Output Data receive 4 RS232_RTS Output Input Handshake 5 RS232_CTS Input Output Handshake 6 nc or RS232_CTS Input Output Handshake 7 DGND Groun[...]

  • Page 21

    Spill-Proof Cuts Thermal Printer Owner’s Manual 3. Communicating with the Printer Over the years, Nanoptix has developed a multitude of emulation for compatibility with the most popular printers in the market. At the t ime of printing this manual, we have the following emulations available: - Epson LQ570+ - Epson TM-T88III - Star TUP-400 - Axiohm[...]

  • Page 22

    Spill-Proof Cuts Thermal Printer Owner’s Manual 4. APPENDIX A: Mechanical Drawings Figure 9: Mechanical Dimensions 103494 Aug. 2006 16[...]