Epson LQ-580 manual

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Table of contents for the manual

  • Page 1

    24-Pin Dot Matrix Pr inter User's Guide 4011804 XXX-00[...]

  • Page 2

    Control Panel Buttons and Lights n = On f = Fla shin g o = Of f Tear O ff/Bin b utton ● Advan ces cont inuous pa per to the tear -off po sit ion. ● Feeds c ontin uous p aper backw ard from th e tear-of f posi tion to t he top- of-form pos ition. ● Selects a cut-s heet feede r bin wh en the cut-sh eet feeder is installed. ● Turns on the card[...]

  • Page 3

    User’s Guide 24-Pin Dot Matrix Printer All rights reserved. No part o f this publ ication may be reprod uced, stored in a retr ieval system, or transmitted in any form or by any means, electronic , mechanical, photoc opying, reco rdin g, or ot herwi se, w ithout the prio r writ ten p ermiss ion of SEIKO EP SON CORP ORAT ION. The infor mation con [...]

  • Page 4

    ii FCC Comp lian ce Sta tem ent F or Unit ed St ate s User s This equipmen t has bee n tested and found to c omply with th e limits f or a Clas s B digita l device, pursuant to Part 15 of the FCC Rules. These limits are desi gned to provide reasonable prot ectio n aga inst harm ful in terfe renc e in a r eside ntial ins talla tion . Th is equ ipm e[...]

  • Page 5

    iii Content s Getting to Know Your Printer Easy-to-Use Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Available Paper Pat hs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Printing on cont inuous paper . . . . . . . . . . . . . . . . . . . . . . . . . 4 Printing on sing le sheets . . [...]

  • Page 6

    iv Setting the Paper Rel ease Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setting the Pap er Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Using the Push T ractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Loading paper onto the push tractor . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    v Chapter 4 Using the Printer Software About Your Print er Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Printer Driver With Windows 95 and 98 . . . . . . . . . . . 4-3 Accessing the pr inter drive r from Windows applicat ions . 4-3 Accessing the print er driver from the St art menu . . . . . . . . 4-5 Printer d[...]

  • Page 8

    vi Chapter 7 Troubles hooting Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Single-sheet p aper loading or feeding proble m[...]

  • Page 9

    vii Appendix B Cleani ng and Transport ing the Printer Cleaning the P rinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Transporting t he Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3 Appendix C Specifications Printer Specifi cations . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 10

    viii Internet UR L http://www.epson.co m.au . . . . . . . . . . . . . . D-7 Your dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8 EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8 For Singapor e Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 11

    Getting to Know Your Printer 1 Getting to Know Your Print er Your E PSON ® LQ-58 0/LQ-570e 24-pin dot ma trix pr inter prov id es high -q uality pri ntin g an d grea t pe rform ance in a compact desig n. LQ-570e is the name used in the United State s, Canada and Latin America. Features incl ude: ❏ A variety of paper paths to suit yo ur pri nting[...]

  • Page 12

    2 Getting to Know Your Printer Easy-to-Us e Features This sec tion high light s some easy- to-us e featu res that y ou’ll find helpfu l. ❏ Use the tear-off feature to save pap er . If you l oad paper in the push t ractor , you can use the tea r-off feature t o advance your conti nuous paper to the printer’s tea r- off edge when you fini sh pr[...]

  • Page 13

    Getting to Know Your Printer 3 ❏ Use the pa per release lever to change t he paper path with out remo vin g conti nuou s pap er fr om the push t racto r. When using th e paper rel ease lever, you can easil y switch to printing on si ngle sheets wit hout removing the continuous pape r loa ded i n the push trac tor. F or mo re in forma tion , see C[...]

  • Page 14

    4 Getting to Know Your Printer Available Paper Paths Your printer provides a variety of p aper paths for pr inting on continuous and single-sheet pa per. As descri bed below, paper can be fed into the pr inter from the top, fr ont, bottom, or rear . You can sel ect the p ap er pa th th at best s ui ts yo ur c urr ent prin tin g ne eds . Printing on[...]

  • Page 15

    Getting to Know Your Printer 5 Using a pu ll tr act or If you often pr int on thi ck or heavy continuous pa per, such a s mul tipar t for ms o r co ntinu ous pape r w ith la bels , use a tra cto r in the pull pos ition. The pull tra ctor provid es you wi th the best paper ja m preventi on, and a llows yo u to lo ad contin uous pa per from the front[...]

  • Page 16

    6 Getting to Know Your Printer Using the push and pull tracto r in com bination You can impro ve paper feedin g and redu ce paper jam s by using two tract ors at the same time. T his is especially helpful for printin g on continuous pr eprinted forms or multipar t forms and for print ing high-qual ity graphics. Note: For more information on how to [...]

  • Page 17

    Getting to Know Your Printer 7 Printing on single sheets You can loa d single sheets from the to p or the front of the pr inter. You can loa d ordinary singl e sheets from either position, even with con tin uous pap er alr ead y load ed in th e pus h tra ctor. This section helps you determine which paper slot best suits your single-sheet pr inting [...]

  • Page 18

    8 Getting to Know Your Printer Loadin g pape r in the fron t slot You can load ordinary sing le sheets, single-she et multip art forms, or postcards in the front slot. Note: Always use the front paper slot to load single-sheet multipart forms. Options Your p rin ter c ome s with ev ery thing ne cess ary to prin t on contin uous paper and s ingle sh[...]

  • Page 19

    Getting to Know Your Printer 9 Ribbon Ca rtridge Your pri nter uses the fol lowing ri bbon cart ridge s: When print ing becomes fa int, you need to repla ce the ri bbon cartrid ge. Genuine EPSON r ibbon cartr idges are desig ned and manufacture d to work properly with y our EPSON pri nter. The y ensure proper operation an d long life of the print h[...]

  • Page 20

    10 Gettin g to Know Your Printer ❏ Connect all equi pment to properly gr ounded power outl ets. Avoid using outlets on the same circui t as photocopi ers or air control systems that regularly switch on and off. ❏ Do not use a d amaged or frayed power cord. ❏ If you us e an extensio n cord with the printer, m ake sure the total am pere rating [...]

  • Page 21

    Getting to Know Your Printer 11 ❏ If you plan to use the printe r in Germany, o bserve the following : To provide a dequate short-c ircuit p rotection and o ver- current pr otecti on for this printer, the build ing instal lation must be prot ected by a 16 amp circui t breaker . Note for German-speak ing users: Bei Anschluß des Druckers an die St[...]

  • Page 22

    12 Gettin g to Know Your Printer For United Kingdom User s Use of options Epson (UK ) Limited shal l not be l iable ag ainst any da mages or probl ems arising f rom the use of any optio ns or consumable products o ther than th ose designa ted as Orig inal EPSON Products or EP SON Approv ed Products by E pson (UK) Limited . Safety information w War [...]

  • Page 23

    Getting to Know Your Printer 13 If damage occurs to the p lug, repl ace the cord set or con sult a qua lifie d el ec trici an. Replace fuses only with a fuse of the correct size and rating. How T o Use Your Manuals This User’s Guide provi des detail ed infor mation on setting up and usi ng you r pri nter. The Qui ck Referenc e Guide that also com[...]

  • Page 24

    14 Gettin g to Know Your Printer[...]

  • Page 25

    1 Setting Up the Prin ter 1-1 Chapter 1 Sett ing Up the Print er Unpacking the Pri nter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Pla ce for the Prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Positioning the continuous paper supply . . . . . . . . . . . . . . . . 1-4 Installing or[...]

  • Page 26

    1-2 Se tting U p the Prin ter Unpacking the Printe r Beside s this g uide, y our pr inte r box shou ld inc lude an EPSO N prin ter s oftwa re CD -ROM, a No tice S heet, and t he fol lowin g items: Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending[...]

  • Page 27

    1 Setting Up the Prin ter 1-3 You must remove all protecti ve materia ls packed around and ins ide yo ur p rinte r befo re y ou set it up and tu rn on the po wer . Follow the di rections on t he Notice Sheet (packed wit h the prin ter) to rem ove these mate rial s. Save all p acking and protect ive materi als in case you need to ship the printer in[...]

  • Page 28

    1-4 Se tting U p the Prin ter ❏ Avoid electr ical outlets c ontrolled b y wall switches or auto mati c ti mers. An in te rrupt ion in pow er can e rase info rmation in t he memory of your pri nter or computer. Also avoid outlets on the same ci rcuit as l arge motors or other applianc es that can cause voltage fluctuati ons. ❏ Keep the entir e c[...]

  • Page 29

    1 Setting Up the Prin ter 1-5 Installing or Replacing the Ribbon Cartridge EPSON recommends t he use of genuine E PSON black ri bbon cartrid ges (#7753) or EPSON film r ibbon car tridge (#7768) . Products n ot manufact ured by EPSON may cause damage to your printer no t cover ed by warr anties. w Warn ing : You wi ll need to move th e print he ad b[...]

  • Page 30

    1-6 Se tting U p the Prin ter 3. Lift the print er cover by its back ed ge and then pull it st raight up and off . 4. Push up the tabs o n each side of the paper tension unit and lift the u nit up and off the printer. Store the paper tensio n unit in a safe p lace. Note: When the pull tractor is installed, it is not necessary to remove th e paper t[...]

  • Page 31

    1 Setting Up the Prin ter 1-7 5. M ak e sure tha t the print h ead is n ot ho t; if it is, let it c ool for a few minutes be fore touching it. Then slid e the print h ead to the middle of the pri nter by ha nd. 6. If a used r ibbon cartr idge is i nstalle d, grasp the cartrid ge by its handle and pull it straight up . Properly dispose of the used r[...]

  • Page 32

    1-8 Se tting U p the Prin ter 7. Remove the new rib bon cart ridge f rom the package. T urn the ribbon-t ightening knob in the directio n of th e arrow to remove an y slack in t he ribbon. 8. H old the ri bbon c artri dge by its ha ndle and push it firm ly down into p osition; t hen press on both ends of the cartri dge to make su re the plas tic ho[...]

  • Page 33

    1 Setting Up the Prin ter 1-9 9. Use a pointed object , such as a bal l point p en, to guid e the ribbon be tween the pr int head and ribbon guide. Turn the ribbon-tigh tening knob to help feed the r ibbon into p lace. 10. Slide the print head from side to side to mak e sure it moves smoothly. Also check that the r ibbon is not twis ted or creas ed[...]

  • Page 34

    1-10 Setti ng Up t he Printe r 11. To re place the paper tens ion u nit, lowe r it on to the pri nter’ s mounting pegs . Then press down bot h ends of the unit until it click s into pla ce. 12. Repl ace the printe r cover by firs t inserti ng the front tab s into the slots on the pr inter and then lo wering the cove r into place. Push it dow n un[...]

  • Page 35

    1 Settin g Up th e Pri nter 1-11 ❏ Print on ordinary paper only. ❏ Move the paper-thickness lever to the next lowest position. Attaching the Paper Guide To in stal l the p aper guid e foll ow t hes e steps : 1. Make sure the paper gu ide cover is open as sho wn below. Atta ch th e pap er g uid e by sl idin g the slot s on t he bo ttom of the pa[...]

  • Page 36

    1-12 Setti ng Up t he Printe r 2. Close the paper guid e cover.[...]

  • Page 37

    1 Settin g Up th e Pri nter 1-13 Plugging in the Printer 1. Make sure the prin ter is tur ned of f. 2. Check the label o n the back of t he printer to make sure its voltage matches that of your electrical outlet. Also make sure the plug on your pr inter’ s power cord ma tches your ele ctrical outlet. w Warni ng: It is not possible to change the p[...]

  • Page 38

    1-14 Setti ng Up t he Printe r Connecting the Printer to Your Computer Your print er has two separa te interf ace connections: an IEEE-128 4 compatible parall el interf ace and Type B opt ional int erface . See “Opt iona l interfa ce c ards” o n page A -4 for more inform ation. If yo ur co mput er re quires a diffe rent type o f prin ter i nter[...]

  • Page 39

    1 Settin g Up th e Pri nter 1-15 3. Squeeze the wire c lips together u ntil t hey lock in pla ce on both sides of the connector. 4. If your cab le has a ground wi re, connect it to the pr inter’s ground connector as shown below. 5. Plug the ot her end of the cabl e into the co mputer. After you conn ect the pr inter to your computer, ins tall the[...]

  • Page 40

    1-16 Setti ng Up t he Printe r Installing the Printer Software After you connect the pr inter to your compu ter, you need to instal l the software inc luded on the EPSON pr inter soft ware CD- ROM shi pped wi th your pr inter. Your pr inter soft ware incl udes: ❏ Printer d river The printe r driver is the sof tware that r uns, or “d rives,” y[...]

  • Page 41

    1 Settin g Up th e Pri nter 1-17 ❏ If you wish to make a diskette version of the printer software on your CD-ROM, in sert the CD and run the EPSETUP program. In the dialog box that ap pears, click the Driver d isk c reat ion ut ilit y button and follow the on-screen instructions. ❏ If you are using the diskette version of the EPSON software, ma[...]

  • Page 42

    1-18 Setti ng Up t he Printe r Installing the printer software in Windows 3.1 or NT 3.5x Follow the steps below to install the print er software in Windows 3.1 or NT 3 .5x systems. Note: Installing the printer software on Window s NT 3.5x may require network administration pri vileges. Ask your administrator for m ore informati on. 1. M ake sure Wi[...]

  • Page 43

    1 Settin g Up th e Pri nter 1-19 6. W hen the in stalla tio n is co mplete , cli ck OK to exit the installat ion progr am. The insta llation prog ram auto matical ly selects the LQ-5 80/LQ- 570e as the default pr inter fo r Windows appl ications. For information on opening and using the software, see Chapter 4, “Using the Printer Softw are.” Fo[...]

  • Page 44

    1-20 Setti ng Up t he Printe r[...]

  • Page 45

    2 Printing on C ontinuous P aper 2-1 Chapter 2 Printing on Continuous Paper Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Setting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Using the Push Tract or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 46

    2-2 P rintin g on Continuous P aper Setti ng the Pa per Rele ase Le ver The re are se vera l wa ys you c an lo ad co ntinu ou s paper in t he printer, inclu ding the push t ractor . Use th e paper releas e lever to indic ate th e pap er so urc e you w ant to use, as desc rib ed in th e tabl e below . Note: To decide which paper sourc e and paper pa[...]

  • Page 47

    2 Printing on C ontinuous P aper 2-3 The table bel ow describes each p aper release lever posi tion. Paper releas e lever position Desc ripti on Single -sheet position For lo ading singl e-s heet pa per fro m the to p or fro nt slot. F or in format ion o n lo ading single she ets, s ee Chapter 3. Push tractor position For loadin g contin uous pape [...]

  • Page 48

    2-4 P rintin g on Continuous P aper Setti ng the Pape r Thic kness Lev er Sett ing th e p aper t hick nes s leve r al lows t he p rinte r to accommodate var ious thicknesses of paper. The pa per thickness lever is located under the pr inter cover. You can select one of ei ght positions ide ntified by th e scale next to t he lever. paper t hicknes s[...]

  • Page 49

    2 Printing on C ontinuous P aper 2-5 Us e the foll ow ing tab le to set the pap er thi cknes s lever to m atch the thicknes s of your paper. * See App endix C for co mplete pa per specif ications . ** Contin uous paper with labels canno t be use d with the pus h trac tor . To use them, in stall the tr actor uni t in the pull posit ion. Note: ❏ If[...]

  • Page 50

    2-6 P rintin g on Continuous P aper Using the P ush Tr actor To use the push tract or, load con tinuous paper in th e rear slot. For informat ion on when to use the push tractor, see “Available Paper Paths” on pag e 4. Note: The tractor is installed in the push position when the printer is shipped. If a tractor is not installed in the push po s[...]

  • Page 51

    2 Printing on C ontinuous P aper 2-7 To load pa per onto th e push tra ctor, fol low these steps: 1. Make sure the prin ter is tur ned of f. 2. Open the paper gui de cover and remove the paper guide by hol ding bo th edge s and l ifting it up. 3. S et the p ape r rele ase lev er to the pus h tr actor pos iti on. Set the pape r th ickn ess le ve r ([...]

  • Page 52

    2-8 P rintin g on Continuous P aper 4. Release the lef t and right sprocket s by pulling the sproc ket lock le vers forw ard. 5. Slide the left sprocket to the left margin of the p aper using t he scale on the p rinter. (Pri nting starts a t the “0” mark .) Then push the lever back to lock i t in place . Note: See Appendix C, “Paper alignment[...]

  • Page 53

    2 Printing on C ontinuous P aper 2-9 6. S lid e the rig ht sp roc ket to matc h the w idth of yo ur pap er, bu t do not lock it. Move the pap er support midway be tween the two sprocket s as shown in step 5. 7. Make sure your paper has a clean, str aight edge . Then open both spro ck et co ver s and fit th e fir st th ree h oles of th e pap er, pri[...]

  • Page 54

    2-10 Printing on Continuou s Paper 10. Slide the e dge guides t o the middle of th e paper gui de. Then close the pap er gui de cover. 11. Turn on the printer. Y ou may need to check and chang e the pri nter drive r se tting s as desc ribed i n C hapte r 4. W he n the pri nter rece ives data , it au tom atic all y load s the pap er an d starts pri [...]

  • Page 55

    2 Printing on Continuous Paper 2-11 Removing a printed document from the push tractor To remove the pri nted document, fol low these steps: 1. Make sure the T ear Off/Bin ligh ts are flas hing. (This in dicates you r pape r i s at the cu rre nt te ar-off posi tion. ) Yo u may nee d to press the Tea r Off/ Bin button. 2. Open the pape r guide cov er[...]

  • Page 56

    2-12 Printing on Continuou s Paper To feed c ontinuous paper to the st andby posit ion where y ou can rem ove th e pap er, p ress the Load/Eject button. (Se e the G lossa ry for an expl anation of t he standby p osition.) The n open the sprocke t covers of the tr actor and r emove the p aper. c Caution: Always tear off your printed document before [...]

  • Page 57

    2 Printing on Continuous Paper 2-13 Reinstalling the tractor in the push position If a tract or is insta lled in the p ull posi tion, you need to remove it and install the paper tension unit as descri bed on “Removing the pull tra ctor” on page 2-24 before u sing the push t ractor. To re ins tall th e tra cto r in th e push posi tio n, fol low [...]

  • Page 58

    2-14 Printing on Continuou s Paper Using the Tractor in the Pull Position Using the tr actor in the pul l posit ion is ideal for p rinting on thi ck and heavy c ontinuous pap er, such as multi part forms or continuous pap er with labe ls. However, you can not use the tear- off feature with the pull tractor. Beca use t hic k pap er r equir es a stra[...]

  • Page 59

    2 Printing on Continuous Paper 2-15 2. Push up th e tabs on each si de of the paper t ension unit a nd lift th e un it up and o ff the p rinte r. St ore th e pap er te nsio n uni t in a safe pl ace. 3. L ow er the trac tor in to th e prin ter’ s mou nt ing sl ots an d pr ess down both end s of the tr actor to make sure that it is firmly seated. Y[...]

  • Page 60

    2-16 Printing on Continuou s Paper Loading paper onto the pull tractor When usin g the pul l trac tor , load cont inu ous paper in the fro nt or bott om slot, if possible; load ing paper in the r ear slot may increa se the chance o f a paper jam. c Caution: Do not load contin uous paper with labels in the rear paper slot; the labels may come off th[...]

  • Page 61

    2 Printing on Continuous Paper 2-17 4. Release the left an d right sprock ets by pulling t he sprocket lock lever s forwa rd. 5. Slide the left sp rocket to t he left margi n of the paper using the scale on the pa per gui de as a guide. (Pr inting sta rts at t he arrow mark.) Th en push the lever back to lock it i n place. Note: See Appendix C, “[...]

  • Page 62

    2-18 Printing on Continuou s Paper 6. Slide th e right spr ocket to m atch the wi dth of you r pape r, but do no t loc k it . Move the p ape r sup por t mi dway betw een the two sprockets as shown in step 5. 7. Make sure your paper has a clean, st raight edge. Then op en both sproc ket covers. 8. Insert the pape r into the f ront, bottom, or rear p[...]

  • Page 63

    2 Printing on Continuous Paper 2-19 9. Fit three hol es on each sid e of the paper over the tractor pi ns on both spro ckets. Then close the sp rocket cov ers. 10. Slide the ri ght sprock et to remove any s lack in the pap er, then lock it in p lac e by pu shing the spr ocket lock d own. 11. If you use t he front s lot, at tach the fr ont cove r wi[...]

  • Page 64

    2-20 Printing on Continuou s Paper 14. R emove any sla ck in the pape r and adju st the top-o f-form pos ition (the p ositio n wher e the print er wi ll sta rt pri nting ) by pressing the LF/ FF bu tton or usi ng the micro ad just feat ure. (To use the micro adju st feature , see “Adjusting th e Top-of- Form Positi on” on pa ge 2-31.) The print[...]

  • Page 65

    2 Printing on Continuous Paper 2-21 17. Af ter yo u fin ish p rin ting, ope n th e pa per gu ide cove r; the n tea r off the pri nted d ocum ent at the perf orat ion n eare st th e paper exi t slot. Removing the paper from the pull tractor 1. A fte r you finis h pri ntin g, te ar of f the su pply of pa per a t the perf ora tion nea rest the pa per [...]

  • Page 66

    2-22 Printing on Continuou s Paper Using two tractors in the push/pull combination To im prov e con tinu ous paper feed ing an d r educ e paper jam s, yo u can use two trac tors at the same ti me. When using two tr actors in combinati on, you can load paper in the rear paper slot onto both the push tracto r and the pu ll tract or. To use the pu sh [...]

  • Page 67

    2 Printing on Continuous Paper 2-23 7. Set the paper release lever to t he pull tr actor posi tion. Th en remove any s lack in the paper b etween the pus h and pul l tractor usi ng the micro adjust fe ature (descri bed on “Adjusting the Top-of-F orm Position” on page 2-31.) if necessary. 8. M ove t he pa per r elea se l ever back t o the pus h [...]

  • Page 68

    2-24 Printing on Continuou s Paper 13. A fte r you fi nish prin ting, open the p aper g uid e cover ; the n tear o ff the printed document at the perfor ation nearest the paper ex it slot. To remove the paper from th e tractor, f ollow t he steps und er “Removing the paper fro m the pull t ractor” on p age 2-21. Removing the pull tractor To rem[...]

  • Page 69

    2 Printing on Continuous Paper 2-25 4. Store the tract or in a safe place, or install it in the p ush position as desc ribed on “ Reinstall ing the trac tor in the p ush pos ition” on p age 2-13 . 5. T o rep lac e the pape r tens ion unit, lowe r it o nto t he pri nter ’s mounting pegs. Then press down both ends of the u nit until it click s [...]

  • Page 70

    2-26 Printing on Continuou s Paper Loading Multip art Forms You can use carbonless multipart form s of up to five par ts (four copi es in a dditi on to the o rigin al). Ma ke sure yo u se t the paper thicknes s lever to the proper p ositio n based on the number of layers in y our form. For b est res ults with th ic k paper , suc h as mu ltip art fo[...]

  • Page 71

    2 Printing on Continuous Paper 2-27 Loading Continuous Paper With Labels Wh en pr inti ng on lab els, use o nly t he t ype o f labe ls th at a re mounted on continuo us backing s heets wi th sproc ket holes for use with a tractor feeder. Do not tr y to pri nt on singl e sheets with labe ls beca use th e prin ter m ay n ot feed la bels on a shin y b[...]

  • Page 72

    2-28 Printing on Continuou s Paper Removing continuous paper with labels To avoid pee ling lab els off the back ing sheet and jamming the printer, follow t he steps b elow when yo u remove co ntinuous pape r with lab els fr om th e prin ter. 1. Tear off t he supply of c ontinuous labels at the perforat ion nearest the p aper entry slot. 2. Hold dow[...]

  • Page 73

    2 Printing on Continuous Paper 2-29 Switching Between Printing on Continuous Paper and Printing on Single Sheets You can easil y switch back an d forth between pr inting on continuous paper wit h the push tracto r and pri nting on single she ets with ou t ha vin g to remo ve or rel oad the cont inu ou s pap er. Switching to printing on single sheet[...]

  • Page 74

    2-30 Printing on Continuou s Paper Switching to printing on continuous paper To switch from print ing on si ngle sheets t o print ing on co ntinuous paper wit h the push tracto r, follow these step s: 1. If a single sheet remains in the printer, press the Load/E ject button t o eject it . c Caution: Never use the knob to eject paper while the print[...]

  • Page 75

    2 Printing on Continuous Paper 2-31 Adjusting the Top-of -Form Position The top-of-form posi tion is the position on the page where the pri nter star ts p rin ting. If yo ur p rin ting app ears too h igh or lo w on the page, you can use the micr o adjust featur e to adjust the top- of-form position. Follow these steps: c Caution: Never use the knob[...]

  • Page 76

    2-32 Printing on Continuou s Paper 5. Press the LF/FF D button to move the top-o f-form positi on up on the page, or press the Load/ Ejec t U butto n to m ove the top-of-for m position d own on the page. c Caution : Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. Note:[...]

  • Page 77

    2 Printing on Continuous Paper 2-33 To adju st the top-o f-form position fo r continuou s paper loaded on the p ull tractor , see the followi ng example: First mark a point 6.5 mm (0.2 6 inch) abov e the paper’ s perforatio n; then positi on the paper so that the mark is even with the t op e dge o f the plas tic rib bo n cov er. T his g ives y ou[...]

  • Page 78

    2-34 Printing on Continuou s Paper Advanc ing th e Paper to the Tear-O ff Ed ge If you use the push tractor , you can use the tear-off feature to advance yo ur conti nuous pape r to the p rinter’s t ear-of f edge when you finish printing. You ca n then easily tear off the p rinted docu men t. W hen y ou r esum e pri nti ng, th e p rinte r au toma[...]

  • Page 79

    2 Printing on Continuous Paper 2-35 Advancing the paper to the tear-off position automatically To a utoma tica lly a dvanc e you r prin ted d ocume nts to the t ear-o ff pos ition , you need to tu rn on the a uto te ar-o ff mode and s elect the approp riate pag e length for co ntinuou s paper i n the de fault- setting mode. For ins tructi ons, see [...]

  • Page 80

    2-36 Printing on Continuou s Paper 4. Press the LF/FF D b utton to feed the pap er b ackw ard , or pre ss the Load/Ejec t U butto n to feed t he paper fo rward, u ntil th e pape r perfo rati on is al igne d with th e tea r-off e dge. Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond t[...]

  • Page 81

    3 Printing on Single Sheets 3-1 Chapter 3 Printing on Single Sheets Using Single Sh eets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Available paper ty pes and paper slots . . . . . . . . . . . . . . . . . . 3-2 Loading single-sheet multipart forms . . . . . . . . . . . . . . . . . . . 3-4 Loading envelopes . .[...]

  • Page 82

    3-2 P rintin g on Single Shee ts Using Single Sheets Available paper types and paper slots As shown below, you ca n load single-sheet paper o ne sheet at a time using the pape r guide on to p of t he pri nte r or th e fron t c over. You can print on ordinary singl e sheets, single-sheet multipart forms, postcards, and envelop es. Your single-sheet [...]

  • Page 83

    3 Printing on Single Sheets 3-3 The table belo w shows the types of pape r you can load in th e top and front paper slots and the paper thickne ss lever sett ing for each paper typ e. For mor e inform ation on the paper t hickness l ever, see “Setting t he Paper Thi ckness Lever” on page 2-4. Note: ❏ If the printed image is smeared, you may n[...]

  • Page 84

    3-4 P rintin g on Single Shee ts Loading single-sheet multipart forms You can lo ad single- sheet multip art forms i n the front paper slot only, as described in “Loading Single She ets in the Front Paper Slot” on p age 3-11. Be sure to follow these gu idelines: ❏ Use on ly carb onless mu ltip art forms bo und as shown be low. ❏ You can use[...]

  • Page 85

    3 Printing on Single Sheets 3-5 ❏ Befo re p rintin g, se t the p ape r thi ckne ss lev er (l ocate d und er the print er co ver) to the prope r pos iti on for your p aper. See the table on pa ge 3-3, for details. ❏ Be sure your multipart forms do not exceed 0.3 9 mm (0.015 inch) in thickness. Loading envelopes You can load envel opes in the t o[...]

  • Page 86

    3-6 P rintin g on Single Shee ts Use envelopes onl y under normal t emperature a nd humidity condit ions , as fo llows: c Caution: Because prin ting on the edge of an envel ope may damage th e print head, make sure the printing stays entirely within the printable area of your envelopes. See Appendix C f or details on the printable area of envelopes[...]

  • Page 87

    3 Printing on Single Sheets 3-7 ❏ Set the pap er thi ckne ss le ver (lo cate d unde r the pr int er cove r) to positi on 2. ❏ Befo re pri nting , tur n on th e card mo de by pr essin g the Tear Off/Bin button u nti l both Tear Of f/Bi n light s are on. Aft er you finish printing on postcards, press the Tea r Off/ Bin but ton once to exit the ca[...]

  • Page 88

    3-8 P rintin g on Single Shee ts Loading S ingle Sheets in the Top Paper Slot To load p aper in the top slo t, foll ow these step s: 1. Make sure the pap er guid e is installed properly . If not, att ach it as describe d on “Attaching the Paper Guide ” on page 1-11. 2. Slide the left edge guid e until it l ocks in pla ce next to the a rrow on t[...]

  • Page 89

    3 Printing on Single Sheets 3-9 3. S et th e pa per r elea se le ver to the sing le- she et pos iti on. A lso set th e pap er thi ckne ss lev er (loc ated under the pr inte r cove r) to the proper p osition for you r paper’s thi ckness. (See the table on page 3 -3.) 4. Close the paper guide cov er. 5. T urn on th e prin te r, if nece ssar y.[...]

  • Page 90

    3-10 Printing on Single Sh eets 6. Insert a sheet of paper, print able side down, between the ed ge guides unt il it meets resist ance. The printer feeds the paper automat ically and i s ready to print. Note: The time from when the paper is inserted until it feeds can be set with the defau lt-setting mod e's Manual feed time. F or instruction [...]

  • Page 91

    3 Printing on Single Sheets 3-11 Loading Single Sheets in the Front Paper Slo t To load pa per in the fr ont pap er slot, foll ow these steps: 1. Make su re the paper guide is ins talled properl y. If not, attach it as describe d on “Attachi ng the Paper Gui de” on page 1-11 . 2. Make sure the paper gu ide cover is closed . 3. If the front cove[...]

  • Page 92

    3-12 Printing on Single Sh eets 4. Set the pape r release lev er to the s ingle-s heet positi on. Also set the paper thi ckness lever (l ocated under the prin ter cover) to the pro per posi tion for your pape r’s thi ckness. (See the table on page 3-3.) 5. Turn on the p rinter, i f necessary.[...]

  • Page 93

    3 Printing on Single Sheets 3-13 6. Making sure it is al igned with the edge gui de, load the paper, printable side up, until it meets resista nce. The printer feed s the paper au tomat ically a nd is re ady to print . Note: The time from when the paper is inserted until it feeds can be set with the default-settin g mode's Manual feed time. Fo[...]

  • Page 94

    3-14 Printing on Single Sh eets[...]

  • Page 95

    4 Using the Prin ter Sof tware 4-1 Chapter 4 Using the Print er Software About Your Print er Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Printer Driver With Windows 95 and 98 . . . . . . . . . . . . 4-3 Accessing the printer driver from Windows applications . . . 4-3 Accessing the print er driver from the St[...]

  • Page 96

    4-2 Using the Printer Software About Y our Pr inte r Soft ware The EPSON pri nter so ftw are th at co mes w ith y our pr int er includes the pr inter dri ver software, the EPSON Remote! ut ility, and the EPSON Status Moni tor 3 uti lity for Windows 95, 98 and NT 4.0. As descri bed in Chapter 1, a printer driver is sof tware t hat al lows your com p[...]

  • Page 97

    4 Using the Prin ter Sof tware 4-3 Using the Printer Driver With Windows 95 and 98 You can access t he prin ter dr iver f rom you r Windows appl icati ons or fro m the Start menu . Wh en you acce ss the printe r driv er fro m a Window s appli catio n, any sett ings y ou make appl y only to t he applic atio n you ar e usin g. See “A ccessi ng th e[...]

  • Page 98

    4-4 Using the Printer Software 1. S elect Print Setup or Print from the F ile m enu of yo ur appli cation software. Th e Print or Pri nt Setup dialog box appear s. 2. Make sure that your printer is selected and th en click Printer , Setup , Propert ies , or Options . (You may need to click a combination of these buttons.) T he Properties window app[...]

  • Page 99

    4 Using the Prin ter Sof tware 4-5 3. To view a menu, click the corr esponding tab at the t op of the window. See “Pr inter drive r settings overv iew” below for deta ile d in forma tion abou t th e sett ing s. Accessing the printer driver from the Start menu To access th e print er driver f rom the Star t menu, fo llow t hese steps: 1. Click t[...]

  • Page 100

    4-6 Using the Printer Software Paper menu ❏ Paper size Select the size of the paper you want to use. If y ou don’t see your paper size, use the scroll bar t o scroll thro ug h the li st. If yo ur pap er siz e is not included in the li st, click Custom and enter the paper s ize in the dialog box that ap pears. ❏ Orientat ion Select Portrait or[...]

  • Page 101

    4 Using the Prin ter Sof tware 4-7 Graphics me nu ❏ Resol utio n Cli ck the pri nti ng re solu tion y ou want. The hi gher the resol ution you select , the m ore det ailed y our pri ntout will be; howe ver, increa sing the resolution slows printing. ❏ Ditherin g You can l eave this op tion set to Fine , which is the defa ult sett ing, or s elec[...]

  • Page 102

    4-8 Using the Printer Software Device Options menu Once you’v e checked your print er dr iver set tings an d changed them if necess ary, you are read y to print wi th conti nuous pape r as described i n Chapter 2, o r with singl e sheets as descri bed in Chapter 3. ❏ Prin t qual ity Selec t a pri nt q ualit y op tion fr om the Print qual ity li[...]

  • Page 103

    4 Using the Prin ter Sof tware 4-9 Utility menu To use the ut ilit ies, cli ck the Utility tab in the prin ter s oftwa re window, then cl ick the b utton for the utility yo u want to use. Note: This ut ility i s available on ly whe n: ❏ The printer is connected directly to the host c omputer via the parallel port [LPT1]. ❏ Your system is config[...]

  • Page 104

    4-10 Using the Pri nter Sof tware ❏ Moni tori ng Preferences Clic k thi s butt on t o ope n the Monitoring Pr eferences dialo g box where you can make setting s for EPSON Statu s Monitor 3.[...]

  • Page 105

    4 Using the Pri nter S oftw are 4-11 You can change the fo llowing s ettings : Note: Click the Default button to revert all items to the default settings. Select Notification Displays the erro r item check box ON/OF F status. Turn on t his check box to display the select ed error notif ica tion . Select Sho rtcut icon The select ed icon s are displ[...]

  • Page 106

    4-12 Using the Pri nter Sof tware Using the P rinter Driver With Window s 3.1 You can access the p rinter driver from your Win dows applica tions or from the Cont rol Panel. W hen you access the printer driver f rom a Windows ap plicati on, any setti ngs you make appl y only t o the application you a re using. Se e “Accessing the printe r driv er[...]

  • Page 107

    4 Using the Pri nter S oftw are 4-13 1. Select Pri nt Setup or Prin t from the File men u of your applicat ion softwar e. The Print or Print Se tup di alog box appears. See “Printe r drive r settings over view” on p age 4-14 for detai led informat ion about the se ttings in this dialog b ox. 2 . M a k e s u r e t h a t y o u r p r i n t e r i s[...]

  • Page 108

    4-14 Using the Pri nter Sof tware Accessing the printer driver from the Control Panel To access the print er driver from the Contro l Panel, follow these steps: 1. In the Main window, doub le-click t he Cont rol Pane l icon. 2. D oub le-cli ck the Printe rs icon. Th e Printers d ialog box appears. 3. M ake sure yo ur p rin ter is hig hligh ted , th[...]

  • Page 109

    4 Using the Pri nter S oftw are 4-15 Options dial og box Once you’ve checke d your pr inter dri ver settings and changed the m if nec essa ry, yo u a re read y to p rin t with cont inuo us pa per as descri bed in Chapter 2, or with si ngle sheets as described in Chapter 3. ❏ Paper Size Select the size of the paper y ou want to use. If you don?[...]

  • Page 110

    4-16 Using the Pri nter Sof tware Using the P rinter Driver With Wi ndows NT 4.0 You can access the p rinter driver from your Win dows applica tions or from the Star t menu. When you access the pr inter driver from a Windows a pplicat ion, any setti ngs you make ap ply only to the appli cation you are usin g. See “Accessing the prin ter driver fr[...]

  • Page 111

    4 Using the Pri nter S oftw are 4-17 1. Sele ct Pri nt S etup or Prin t from the File menu of your application software. T he Print or P rint Setup dialog box a ppears. 2 . M a k e s u r e t h a t y o u r p r i n t e r i s s e l e c t e d a n d t h e n c l i c k Prin ter , Setup , Prope rties , or Op tions . (You may need to click a combination of [...]

  • Page 112

    4-18 Using the Pri nter Sof tware 3. To view a menu, cl ick the correspon ding tab at the top of the window. See “Pr inter driver set tings overview” b elow, for detailed informat ion about the setti ngs. Accessing the printer driver from the Start menu To access t he prin ter driv er from the Start menu , follow thes e steps: 1. Click the Star[...]

  • Page 113

    4 Using the Pri nter S oftw are 4-19 Page Setu p men u ❏ Paper Size Select the size of the paper you want to use from the Pap er Size l ist. ❏ Paper Sourc e Select the p aper sourc e you want to use f rom the P ape r S ource lis t. ❏ Orientat ion Select Port rait or Landscap e .[...]

  • Page 114

    4-20 Using the Pri nter Sof tware Advance d menu ❏ Pape r/Ou tpu t Che ck t he Paper Size , Orientat ion , and Pape r Sour ce settings you made on the Page Setup menu a nd change them if necessary. Select the setting and then choose an opt ion from the Chang e Setting l ist box. ❏ Graphic Select Resolut ion and then choose the printi ng resolut[...]

  • Page 115

    4 Using the Pri nter S oftw are 4-21 Once you’ve checke d your pr inter dri ver settings and changed the m if nec essa ry, yo u a re read y to p rin t with cont inuo us pa per as descri bed in Chapter 2, or with si ngle sheets as described in Chapter 3. ❏ Document Options Doubl e-cli ck Halfto ne Color Adjust ment to ope n the Halft one Color A[...]

  • Page 116

    4-22 Using the Pri nter Sof tware Utility me nu To use the ut ilities, c lick the Utilit y tab i n the print er soft ware wind ow , the n cl ick th e butt on for the uti lity you want to u se. If you are us ing NT 4. 0, you can open t he printer software window by selec ting Pro perti es from t he pr inter fold er. ❏ EPSON Sta tus Moni tor 3 You [...]

  • Page 117

    4 Using the Pri nter S oftw are 4-23 Note: This ut ility i s available on ly whe n: ❏ The printer is connected directly to the host c omputer via the parallel port [LPT1]. ❏ Your system is configured to support bidirectional communication. ❏ Monito ring Preferences Click th is butt on to open t he Monitoring Prefer ences dialog box where you [...]

  • Page 118

    4-24 Using the Pri nter Sof tware You can change th e following set tings: Note: Click the Default button to revert all items to the default settings. Select Notification Displays the error item check b ox ON/OFF status. Turn on this check b ox to displ ay the sele cted error notif ication. Select Sh ortcut icon The selected icons are disp layed in[...]

  • Page 119

    4 Using the Pri nter S oftw are 4-25 Using the Printer Driver With Windows NT 3.5x You can access th e printer driver from you r Windows application s or fr om the Control Panel. When you acc ess the printer d river fro m a Windows applicat ion, any settings you make apply only to the appl icati on you ar e using. See “Accessing the printer dr iv[...]

  • Page 120

    4-26 Using the Pri nter Sof tware 1. Select Pri nt Set up or Prin t from the File menu of y our applica tion softw are. The Print or Print Setup dial og box appears. 2 . M a k e s u r e t h a t y o u r p r i n t e r i s s e l e c t e d a n d t h e n c l i c k Printer , Setup , Pr operties , or Options . (You may need to cl ick a combination of t he[...]

  • Page 121

    4 Using the Pri nter S oftw are 4-27 3. Click Option s (or a si milar button ) to vie w the A dvance d Document Properti es dialog box, which includes the Grap hic s Re solu tio n, C olor, and Opti mi zatio ns p rin ter dr ive r settings. See “Document Properti es dialo g box” on pa ge 4-28 for deta iled inf ormation ab out th ese setting s. Ac[...]

  • Page 122

    4-28 Using the Pri nter Sof tware 4. Click Opti ons to op en the Advanced Document Propertie s dialog box, which contains the Graphics Resoluti on, Color, and Optimiza tions pri nter driver settings. See “Printer driver settings ov erview” on p age 4-28 for detaile d informatio n about the se setting s. Printer driver settings overview Your pri[...]

  • Page 123

    4 Using the Pri nter S oftw are 4-29 Advanced Document Properti es dial og box Once you’ve checke d your pr inter dri ver settings and changed the m if nec essa ry, yo u a re read y to p rin t with cont inuo us pa per as descri bed in Chapter 2, or with si ngle sheets as described in Chapter 3. ❏ Graphics Resolution Select a p rinting r esoluti[...]

  • Page 124

    4-30 Using the Pri nter Sof tware Using the EPS ON Remote! Utility The EPSON R emote! ut ility a llows you to easily change the printer’ s defaul t setti ngs from your computer ’s DOS prom pt. Installing EPSON Remote! Follow the ste ps below to inst all EP SON Remo te! 1. Insert the printer software CD -ROM in a disk dri ve. 2. At the DOS promp[...]

  • Page 125

    5 Changing Printer Settings From the Prin ter’s Control Panel 5-1 Chapter 5 Changing Pr inter Settings From the Printer’s C ontrol Panel Selecting a Built-In Font and Pi tch . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -2 About Your Print er’s Default Settin gs . . . . . . . . . . . . . . . . . . . . . . . 5-4 Changing default sett i[...]

  • Page 126

    5-2 Changing Print er Sett ings F rom the P rint er’s Con trol Pa nel Selecti ng a Buil t-In Fo nt and Pi tch Your p rin ter c ome s with t he tw elv e buil t-in fonts sho wn in the table b elow. Yo u can also change the pi tch by turnin g the condensed mode on or off. You can select the font and pitch using the b utton s on th e prin ter’ s co[...]

  • Page 127

    5 Changing Printer Settings From the Prin ter’s Control Panel 5-3 Follow these s teps to se lect a buil t-in font or pitch u sing the but tons o n the pri nter’ s con trol pan el: 1. Make sure that the print er is not printing. I f it is, wa it until printing has fin ished. 2. To select a font , press the Font button unti l the three F ont ligh[...]

  • Page 128

    5-4 Changing Print er Sett ings F rom the P rint er’s Con trol Pa nel About Y our Pr inter’s Defaul t Setting s The defau lt sett ings control many pri nter func tions. W hile you can often set the se fu ncti ons th roug h yo ur soft war e or pr int er driver, you may sometimes need to chang e a default setting from the pr inter’s cont rol p [...]

  • Page 129

    5 Changing Printer Settings From the Prin ter’s Control Panel 5-5 * The opti ons avai lable vary dep ending on th e country of purcha se. ** These settings take effect only when IBM 2390 Plus emulation is selected. Page length for tractor This setti ng a llow s you to se t the page l engt h (in inch es) for continuous pa per. Charact er table* St[...]

  • Page 130

    5-6 Changing Print er Sett ings F rom the P rint er’s Con trol Pa nel Skip ov er perf oratio n This featur e is avail able only when continuous p aper is selec ted. When you se lect On , the print er provides a one-inch (25. 4 mm) margin between the last lin e printed on one pag e and the firs t line prin ted on th e nex t page . Bec ause th e pr[...]

  • Page 131

    5 Changing Printer Settings From the Prin ter’s Control Panel 5-7 When se t to Auto , t he printer anal yzes the data and uses unid ire ction al pr inti ng f or any line s whic h req uire vert ical printing alignment. Software When you s elect ESC/P2 , the printer operates i n the EPSON ESC/ P2 mode. When you select IBM 23 90 Plus , t he printer [...]

  • Page 132

    5-8 Changing Print er Sett ings F rom the P rint er’s Con trol Pa nel Auto I/F (interface ) wait ti me This set ting ta kes effe ct only if an op tional inte rface is i nstall ed and the aut o interf ace mode is se lected. Thi s sett ing determi nes how long the print er waits when it no longer rece ives data from an in terfa ce b efore it ch eck[...]

  • Page 133

    5 Changing Printer Settings From the Prin ter’s Control Panel 5-9 International character set for Italic table You can selec t amo ng se ve ral int erna tio nal c har acte r set s for t he Italic ch aracter table. E ach chara cter set cont ains eigh t character s that vary depending on the countr y or langua ge, so you can customize the I talic t[...]

  • Page 134

    5-10 Changing Print er Setting s From the Prin ter’s Contr ol Panel Changing default settings Follow the s teps on the next page to enter the de fault-se tting mode and ch ange the pri nter ’s defa ult se tting s. Note: ❏ To print th e languag e selectio n and defau lt-setting mode instructions, you need five sheets of A4 or letter size singl[...]

  • Page 135

    5 Changing Printer Setting s From the Print er’s Control Panel 5-11 4. Press the Tear Of f/Bin button to print the defaul t-setti ng mod e inst ructi ons (fou r pag es) in the l ang uage you se lect ed. The printed instructi ons list the defau lt setting s you can change, describe how t o change them, an d show you how the con trol p anel light s[...]

  • Page 136

    5-12 Changing Print er Setting s From the Prin ter’s Contr ol Panel[...]

  • Page 137

    6 Usin g EPS ON S tat us Mo ni tor 3 6-1 Chapter 6 Using EPSON S tatus Monitor 3 About the EPSON Stat us Monitor 3 Uti lity . . . . . . . . . . . . . . . . . . . 6-2 Accessing EPSON Status Monito r 3. . . . . . . . . . . . . . . . . . . . . 6-2[...]

  • Page 138

    6-2 Using E PSO N S tatu s Mo nito r 3 About the EPSON Status Monitor 3 U tility The EPSO N Sta tus Mon itor 3 u tilit y com es w ith your pri nter but is available onl y when using Windows 95, 98, or NT 4.0. It allows you t o m onito r yo ur pr inte r’s s tat us, al erts you when pri nter errors occur , and provid es troubl eshooting instruc tio[...]

  • Page 139

    6 Usin g EPS ON S tat us Mo ni tor 3 6-3 Printer Status window To get mor e detailed info rmation o n printer s tatus , you can acces s Status Mo nitor 3 fro m the printer software wi ndow. Cli ck the Util ity t ab, th en c lick EPSO N St atus Mo nitor 3. If you ac cess the Printer Status window as d escribed a bove, the followin g window app ears.[...]

  • Page 140

    6-4 Using E PSO N S tatu s Mo nito r 3[...]

  • Page 141

    7 Troubleshooting 7-1 Chapter 7 Troubles hooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Problems and Soluti ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Single-sheet paper [...]

  • Page 142

    7-2 T roubleshooting Using the E rror Indi cators You ca n iden tify many c omm on pri nter proble ms u sing th e ligh ts on the contr ol panel. I f your pr inter stop s working and one or more contr ol panel light s are on or fla shing or the pri nter beeps, use the follo wing table to diagnose and fix t he problem. I f you can’t f ix your pri n[...]

  • Page 143

    7 Troubleshooting 7-3 n = on, f = fla shi ng ••• = short series of b eeps (three beeps) ••••• = long series of b eeps (five beeps) Not e: The p rinte r beep s on ce if you pres s a co ntrol pane l bu tton when the c orresp ondin g func tion is not a vail able . f Paper Out n Pause ••• Continuous paper is not fed to the standby[...]

  • Page 144

    7-4 T roubleshooting Proble ms and Solutio ns Most p rinte r pr oblem s ar e easy to solv e. Use the i nform atio n in this se ction to find the so urce of and soluti on to any pr inter problems t hat occur. Determin e the type of problem that occurr ed, and s ee the appropr iate page b elow: Power supply problems. . . . . . . . . . . . . . . . . .[...]

  • Page 145

    7 Troubleshooting 7-5 Power supply problems The control panel light s come on briefl y, but then go of f and stay off. Cause What to do The printer’s voltage rating does not match the vol tage of your electrical o utlet. Check the printer and the outlet voltage ratings. If the voltages do no t match, unplug the prin ter immediatel y and cont act [...]

  • Page 146

    7-6 T roubleshooting Single-sheet paper loading or feeding problems The printer does not load si ngle-sheet paper or does no t feed it properly . Cause What to do The paper release lever is set to a tractor position . Set the paper release lever to the single-sheet position. For more information on setting the paper release lever, see Chapter 2. Co[...]

  • Page 147

    7 Troubleshooting 7-7 The printer does not fu lly eject a s ingle sheet . Cause What to do Your paper is too long. Press the Load/E ject button to eject the sheet. Make sure the page length of your paper is with in the range specified for single-sheet paper in Appendix C. Also check and adjust the paper size setting in your application or prin ter [...]

  • Page 148

    7-8 T roubleshooting Continuous paper loading or feeding problems The printer doe s not load cont inuous pape r or does not f eed it properly. Cause What to do The paper release lever is not set correctly. Set the paper release lever to the tractor position for the paper source you want to use. For more information on setti ng the paper release lev[...]

  • Page 149

    7 Troubleshooting 7-9 Wrong top-of-form position Printing st arts too high or low on the page. Cause What to do The paper size setting in your appl icat ion so ftwa re or printer driver does not ma tch the size of the paper you are using. Check the paper size settin g in your application or printer driver. The printer’s page length settings for t[...]

  • Page 150

    7-10 Troubleshooting Wrong tear-off position The printer prin ts on (or too far away from) the perf oration of your continuous paper. Cause What to do The tear-off position setting is incorrect. Adjust the tear-off posi tion using the micro adjust feat ure. See “Adjusting the tear-off position” on page 2-35. You move d the paper us ing the knob[...]

  • Page 151

    7 Troubleshooting 7-11 Printing or printout quality problems The printer does not prin t when the c omputer sends dat a. Cause What to do The printer is paused. Pres s the Pause button. The interface cable is not plugged in securely. Check that both ends of th e cable between the printer and the computer are plugged in securely. If the cable is con[...]

  • Page 152

    7-12 Troubleshooting The prin tout is fa int. Cause What to do The paper thickness lever is set incorrectly f or your paper. Move the paper thickness lever to a lower se ttin g. The ribbon is worn out. Replace the ribbon cartridge as described in Chapter 1. The printout ha s gaps. Cause What to do The paper thickness lever is not set correctly. Set[...]

  • Page 153

    7 Troubleshooting 7-13 Lines of dot s are missi ng in the print out. Cause What to do The print head is da maged. Stop printing and contact your dealer to have the print head replaced. c Caution: Never re place the pri nt head yours elf; yo u may damage the printer . Other parts o f the pr inter must a lso be che cked when the print he ad is rep la[...]

  • Page 154

    7-14 Troubleshooting The skip over perforation setting is o n. Turn of f the sk ip over p erfora tion setting in th e default-setting mode or the EPSON Remo te! utility. See “Abo ut Y our Pri nte r’s De faul t Settings ” on page 5-4 or “Using the EPSON Rem ote! Utility” on page 4-30. The printer pr ints stra nge symbols, i ncorrect f onts[...]

  • Page 155

    7 Troubleshooting 7-15 Softwa re settings o verrid e settings y ou mak e using the default-settin g mode, EPSON Remote!, or the cont rol pane l but tons . Use y our appl ica tion soft war e to select the fo nt. Vertical printed li nes are not a ligned. Cause What to do Bidirectional prin ting, which is the printer’s standard printing mode , is ou[...]

  • Page 156

    7-16 Troubleshooting Clearing Paper Ja ms To clear a paper jam, fol low these steps: 1. Turn off t he prin ter. 2. If a sing le sheet of paper i s stuck on the pape r guide, ge ntly remove it. 3. Remove the pr inter cover. If continuous paper from the rear slot is loaded i n the print er, remov e the paper g uide. 4. If conti nuous pap er is jam me[...]

  • Page 157

    7 Troubleshooting 7-17 Aligning Vertical Lines in Yo ur Printout If you notic e that the vert ical line s in your pr intout are not properly aligned, y ou can use th e printer’s b idirectio nal adju stm ent mode t o co rrec t this pro blem . Note: ❏ To complete the steps below, you need four sheets of A4 or letter size single-sheet paper or fou[...]

  • Page 158

    7-18 Troubleshooting Printing a S elf Test Running the printer’s self test helps you determine whether the pri nter or the com put er is c aus ing th e pr obl em: ❏ If the sel f test res ults are satis factory, the printer is work ing properl y and the prob lem probabl y results from your print er driver setting s, applicatio n settings , compu[...]

  • Page 159

    7 Troubleshooting 7-19 After a few seco nds, the print er loads the paper automatic ally and begins printing a sel f test. A series of charact ers is printed . Note: To temporarily stop the self test , press the Pause button. To resume the test, press the Pause butt on a gai n. 3. To end the self test, press the Paus e button to stop printi ng and [...]

  • Page 160

    7-20 Troubleshooting 2. To enter hex dump mode, hold down both the LF/FF and Load/ Ejec t butto ns while yo u turn on t he printer. 3. O pen a s oftwa re p rogra m and send a print jo b to the prin ter. Your pri nter pri nts all the codes it receiv es in hex adecimal format. If char acters a re printa ble, t hey appear in the right column as ASCII [...]

  • Page 161

    A Enhancing Your Printer With Options A-1 Appendix A Enhancing Your Printer With Options Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Paper handling optio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Optional int erface cards. . . . . . . . . . . . . . . . . . [...]

  • Page 162

    A-2 Enhanci ng Your Printer With Op tions Options The following table shows the paper handling options and interface cards availab le for your printer. To p urchase options , contact your dealer or customer support as described in Appendix D. Paper handling options High-capaci ty cut-s heet feede r (C80638 ✽ ✽ ✽ ✽ ) Feeds up to 150 sheets o[...]

  • Page 163

    A Enhancing Your Printer With Options A-3 Note: The asterisk ( ✽ ) is a substitute for the last digit of the product number, which varies by country. Additional tra ctor unit (C8 0020 ✽ ✽ ✽ ✽ ) This opti on is ava ilable becau se using two trac tor s in com bina tion improves cont inuous p aper handling and r educes the chances of paper j[...]

  • Page 164

    A-4 Enhanci ng Your Printer With Op tions Optional interface cards You can inst all an opt ional int erface card t o supplement your prin ter’s bu ilt- in par allel inter fac e and prov ide ad ded ne twor k compa tib ility . The E PSO N in terfa ce ca rds in the ta ble be low a re compatibl e with your printer. (Not all the int erfaces in the tab[...]

  • Page 165

    A Enhancing Your Printer With Options A-5 Using the Optional Cut- Sheet Fee ders Two types of optional cut-sheet feeders are availa ble for use wit h your prin ter: the singl e-bin cut-sheet feeder (C80637 ✽ ) and the high-capacit y cut-sheet feeder (C806 38 ✽ ). You can use e ither one of t hes e sep ara tel y, o r yo u ca n us e bo th fee der[...]

  • Page 166

    A-6 Enhanci ng Your Printer With Op tions Installing an optional cut-sheet feeder You inst all th e single-b in, high-ca pacity, and double- bin cut-sh eet feeders in the same way. Follow the steps in this sec tion. Note: Before you install the double-bin cut-sheet feeder, you need to assemble it as described on “Assembling the double-bin cut-she[...]

  • Page 167

    A Enhancing Your Printer With Options A-7 2. Holding the cut -sheet feeder in both hands, press down on the latch leve rs an d fit the no tche s ove r the pri nter ’s mo unti ng posts, as sho wn belo w. Rele ase th e latc h lever s to lo ck th e feeder in pl ace. Note: To use both cut-s heet feeder s together as a double-bin cut- sheet fee der, y[...]

  • Page 168

    A-8 Enhanci ng Your Printer With Op tions 3. To replace the pri nter cover, fi rst ins ert the f ront tabs i nto the slot s on the pr int er, th en lo wer the c over i nto plac e. If you inst alled t he double-bin cut-sheet feeder, you nee d to select your pape r path (bi n 1 or bin 2). See “Selecting your paper pa th (bin 1 or b in 2)” on page[...]

  • Page 169

    A Enhancing Your Printer With Options A-9 2. Slide the left paper guide of t he cut-sheet feeder so i t is aligned with the triangle mark. Nex t, slide t he right p aper guid e to roughly mat ch the wid th of your p aper. Slid e the pape r sup por t midw ay be twee n the pap er gu ide s. 3. Pull bot h paper se t levers forward until the paper gui d[...]

  • Page 170

    A-10 Enha ncing Y our Prin ter With Op tions 5. Take a st ack of paper (up to 50 sheets) and f an it. Next , tap th e side and bott om edges of the paper on a flat sur face to even up the stack . 6. Inse rt the paper s tack printab le side down alo ng the left pa per guide. 7. A dju st th e righ t pape r gu ide s o tha t it ma tche s yo ur pa per?[...]

  • Page 171

    A Enhancing Your Printer With Op tions A-11 9. Attach the st acker-supp ort wires to the paper gu ide as sh own belo w, if nec essary. 10. Insta ll th e pape r guid e with the at tach ed sta cke r-sup port by fitting the notches on the paper gui de straig ht down over t he mounting posts on the printer. Sli de the edge guides to the mid dle of your[...]

  • Page 172

    A-12 Enha ncing Y our Prin ter With Op tions If the fir st line on your page appe ars too high or low, you can f ix this by ad justing the top-of-fo rm posit ion using the micro adjust feature. See “Adjustin g the Top-of -Form Positio n” on page 2-31. Loading paper in the high-capacity cut-sheet feeder The high-capacity cut-sheet feeder hol ds [...]

  • Page 173

    A Enhancing Your Printer With Op tions A-13 2. P ull the lo ck le vers o n the edg e guid es for wa rd to re lease them. 3. S lide the le ft pape r gui de un til it is align ed w ith th e tria ngle mar k; then lock it in place by pushin g back it s lock le ver. Nex t, slide the rig ht paper g uide to roughl y match the width of your pape r. Sli de [...]

  • Page 174

    A-14 Enha ncing Y our Prin ter With Op tions 4. P ull both pa per s et le vers forwa rd u ntil th e pap er g uid es retract a nd lock open to allow pape r load ing. 5. Open the pap er guide c over. 6. Take a stack of paper (up to 150 sheet s) and fan it. N ext, tap the side and bottom edges of the paper on a flat surf ace to even up the stack . 7. [...]

  • Page 175

    A Enhancing Your Printer With Op tions A-15 8. A dju st th e righ t pa per g uide so th at it mat ches you r pap er’s width and l ock it in plac e. Make sure the po sition of t he guide allows the paper to move up and down freely . If you are l oading envelop es, push back t he envelope l evers as shown below. 9. Push back the p aper set lev ers [...]

  • Page 176

    A-16 Enha ncing Y our Prin ter With Op tions Assembling the double-bin cut-sheet feeder Using the doubl e-bin cut-sheet feeder al lows you to load two different types o f paper a utomati cally. Befo re you i nstall the double-bin c ut-sheet feeder, you ne ed to connect the si ngle-bin cut-sheet fee der (C80637 ✽ ) t o the high-capaci ty cut-sheet[...]

  • Page 177

    A Enhancing Your Printer With Op tions A-17 3. Lock the two cut- sheet feeders toget her by pushing firmly on the tab lo cks. To install the double-bin cut-sheet feeder on your pr inter, se e “Installing a n optional cut-sheet f eeder” on page A- 6. Selecting your paper path (bin 1 or bin 2) When the double-bi n cut-sheet feeder is install ed, [...]

  • Page 178

    A-18 Enha ncing Y our Prin ter With Op tions It is best to select t he paper path in your applic ation program beca use s oftwa re se ttin gs usu ally over ride th e p rinte r’s c ontro l panel set tings. Howev er, if yo u cannot sel ect the paper pat h in your appli cation, select a path by pressing the Tea r off/Bin but ton until th e light ind[...]

  • Page 179

    A Enhancing Your Printer With Op tions A-19 Switching to single-sheet pa per in the cut-sh eet feeder 1. I f any cont inuo us pape r rem ains in th e prin ter, press th e Tear Off/Bin button to adva nce th e pap er to th e tear-o ff pos ition. The n tea r off th e prin ted pa ges . c Caution: Tear off any printed documents bef ore pressing the Load[...]

  • Page 180

    A-20 Enha ncing Y our Prin ter With Op tions Using the Roll Paper Holder The opti onal roll pape r holder (#8310) al lows yo u to use 8. 5-inch roll pa per like that used with tel ex machines. This provides an inexp en sive alter nat ive to usin g co ntin uo us pape r for appli cat ions t hat re quir e vari able pap er leng ths. B efor e you instal[...]

  • Page 181

    A Enhancing Your Printer With Op tions A-21 3. Hook the tensi on lever o nto both end s of the st and as shown belo w. Wh ile pu lling up t he ten sion le ve r, fit t he wi re en ds of the tensio n lev er in to the h oles in the sta nd. T he roll p aper holder is a ssembled. Installing the roll paper holder To in stall t he r oll pa per h older , f[...]

  • Page 182

    A-22 Enha ncing Y our Prin ter With Op tions To re move the roll p aper holder, ca refully lift up the print er and pull out the rol l paper ho lder fr om beneath the printer . Loading roll paper Afte r you i nsta ll th e rol l pape r hold er, fo llo w the s teps below to load a ro ll of p aper, 1. Make sure the print er is tu rned off. Op en the p[...]

  • Page 183

    A Enhancing Your Printer With Op tions A-23 7. Place the shaft and paper rol l on the roll paper hold er so the pape r fee ds from the bo ttom of the roll. 8. Turn on the p rinter. Br ing th e leading edge of the pape r up over the push tractor and insert it until it meets re sistance. The print er loads the roll paper a utomati cally. 9. Replace t[...]

  • Page 184

    A-24 Enha ncing Y our Prin ter With Op tions When you fini sh printin g, open the pa per guide cov er and press the LF/FF butto n to a dva nce t he pa pe r. Te ar off t he paper using t he tear-off edge of the p rinte r. Removing roll paper Roll paper canno t be fed backward. To r emove roll pap er, open the pa per guide cover and remove t he paper[...]

  • Page 185

    A Enhancing Your Printer With Op tions A-25 Using an Optio nal Front Sheet Guide The optiona l front she et guide (C81 423 ✽ ) fi ts insi de the fro nt of the printer . This op tion allows you to lo ad singl e sheets and carbonles s single -sheet m ultipart f orms of up to 5 pa rts ( one original and four cop ies). Paper used with front sheet gui[...]

  • Page 186

    A-26 Enha ncing Y our Prin ter With Op tions 2. Remove the edge gui de from the bottom of the printer by pushing in the pegs . 3. Insert the front o f the front pape r guide i nto the ho lder on b oth side s of th e pri nter’ s int erior . Ins ert th e pe gs on the ba ck of the fro nt p aper g uide into th e hole s on the ins ide-b ott om of the [...]

  • Page 187

    A Enhancing Your Printer With Op tions A-27 4. Open the edge guides on the paper gui de all the way t o the left and ri ght, then pl ace the paper guide in the upright positi on. Loading paper in the front sheet guide You can load singl e sheets or multip art forms one at a ti me in the front sheet gui de. c Caution: Do not load envelopes in the fr[...]

  • Page 188

    A-28 Enha ncing Y our Prin ter With Op tions 2. If you are u sing ordina ry single-sheet paper, set t he paper thickn ess lever (located u nder th e print er cover) to 0 as shown below. If you are load ing a singl e-sheet multipa rt form, set the pape r thicknes s leve r to the proper po sition. 3. Slide the edge guide to the triangle mar k on the [...]

  • Page 189

    A Enhancing Your Printer With Op tions A-29 4 . M a k i n g s u r e i t i s a l i g n e d w i t h t h e e d g e g u i d e , l o a d t h e p a p e r printable side up until it meets resist ance. The printer loads the paper au tomatic ally. Installing an Interface C ard Follow the st eps below to in stall a n optional interfa ce card. 1. Make sure th[...]

  • Page 190

    A-30 Enha ncing Y our Prin ter With Op tions 3. Slide the interface car d along the slots on both sid es of the interfa ce compartment . Firmly push in the card to make s ure the connec tor at the back of the interf ace card i s fully inserted into the pr inter ’s internal socket. Th en replace the screws and tigh ten th em. Note: Store the shiel[...]

  • Page 191

    B Cleaning and Transporting the Printer B-1 Appendix B Cleaning and Transporting the Printer Cleaning the P rinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Transporting t he Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3[...]

  • Page 192

    B-2 Cleaning and Transporting t he Printer Cleaning the Printer To keep you r printer operating at its best , you should clean it thoroughl y several t imes a year. To clean your p rinter, fol low these steps: 1. R em ove an y pa per l oade d in the p rinte r. Make s ure the printer is turned off. 2. Remove t he paper gu ide. If a pull tractor o r [...]

  • Page 193

    B Cleaning and Transporting the Printer B-3 Tran sportin g the Printe r If you need to transpo rt your printer some distance, careful ly repack it using the original box and packing mate rials, as descr ibed below. w Warn ing : You need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head [...]

  • Page 194

    B-4 Cleaning and Transporting t he Printer[...]

  • Page 195

    C Specifications C-1 Appendix C Specifications Printer Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5[...]

  • Page 196

    C-2 Specifications Prin ter Spe cifi cati ons Mechanical Printing method: 24-pin impact dot matri x Printing speed: Hig h-speed draf t 400 cps at 10 cpi Draft 300 cps at 10 cpi 360 cps at 12 cpi 450 cps at 15 cpi Draft condensed 257 cps at 17 cpi 300 cps at 20 cpi LQ 100 cps at 10 cpi 120 cps at 12 cpi 150 cps at 15 cpi LQ conde nsed 171 cps at 17 [...]

  • Page 197

    C Specifications C-3 Paper feed methods: Fricti on (front o r top p aper entry ) Push tr actor (r ear paper en try) Pull tr actor (f ront, bottom, or rear pa per entry) Push an d pull t ractor (optio nal) Cut-sheet feeder (optional) Roll pa per h olde r (optio nal) Paper feed speed: Continuous 5 inches/second I n t e r m i t t e n t 45 ms/line at 1[...]

  • Page 198

    C-4 Specifications Built-in fonts: Bitma p font s EPSON Draf t 10, 1 2, 15 cpi EPSON Roman 10, 12, 15 cpi , proporti onal EPSON Sans Seri f 10, 12, 15 cpi , proporti onal EPSON Courie r 10, 12, 15 cpi EPSON Presti ge 10, 12 cpi EPSON Script 10 cpi EPSON OCR-B 10 cpi EPSON Orato r 10 cpi EPSON Orato r-S 10 cpi EPS ON Sc ript C p rop ort iona l Scala[...]

  • Page 199

    C Specifications C-5 Electrical Note: Check the label on the back of the prin ter for t he voltage of your printer. Reli abil ity: To tal pr int volum e 19 mill ion lines (except p rint head ) MTBF 10, 000 POH (25% duty ) Print hea d life approx. 20 0 million strokes per wire Dimensions and weight: Heigh t 160 mm (6.3 inches) Width 415 mm (16.3 inc[...]

  • Page 200

    C-6 Specifications Environmental Paper Note: ❏ Use recycled paper and envelopes only under normal temperature and hu midity co ndition s, as follows: ❏ Do not load pap er that has been folded or is damaged, wrinkled, or curled. Ordina ry single shee ts: front, top, and cut-sheet fe eder entry Temperature Humidity (without condensation) Operatio[...]

  • Page 201

    C Specifications C-7 Single-she et multipa rt forms: front entry only Enve lopes: top en try only Postcard s: front and to p entry Thickness 0.065 to 0.14 mm ( 0.0025 to 0.005 5 inch) Cut sheet feeder: 0.07 to 0.1 4 mm (0.0028 to 0.0 055 inch) Weight 52 to 90 g/m² (14 to 24 lb ) Cut sheet feeder: 64 to 90 g /m² (18 to 24 lb) Width 100 to 2 57 mm [...]

  • Page 202

    C-8 Specifications Continuo us pape r (standard a nd multipart) : fro nt, rear, and botto m entry Thickness 0.22 mm (0.0087 in ch) Weight 192 g/m² (51 lb) Width 101.6 t o 254 mm (4.0 t o 10.0 inches) Length (one page) 101.6 to 55 8.8 mm (4.0 to 2 2.0 inches) Copies 1 original + u p to 4 copi es Thickness Printable ar ea 0.065 to 0. 39 mm (0.0025 t[...]

  • Page 203

    C Specifications C-9 Cont inuo us p aper with labe ls: front and bo ttom entry Roll pape r: rear entry wi th optional ro ll paper holder only Label size 23.8 × 63. 5 m m (1 5/16 × 2.5 inc hes ) min imum 2.5 mm (0.1 inch) corner radius, min imum Backing sheet width 101.6 to 254 mm (4.0 to 10.0 inches) Backing sheet length (one page) 101.6 to 558. [...]

  • Page 204

    C-10 Specifications Paper alignment Front e ntry Printing starts at “0” on the scale. The unprint able area is to the left of t he “0.” Rear entry Printing starts at “0” on the scale. The unprint able area is to the left of t he “0.”[...]

  • Page 205

    C Specifications C-11 Printable area Single sheets, envelopes, and postcards: A Th e mi ni mum top mar gin is 4.2 mm (0. 17 i nc h). B Th e mi ni mum lef t ma rgi n i s 3 .0 mm ( 0.1 2 i nch ). Th e mi ni mum rig ht mar gin is 3.0 mm ( 0. 12 in ch) . The maximum pap er width is 257 mm (10.1 inch es) and the maximum printable width is 2 03.2 mm (8.0[...]

  • Page 206

    C-12 Specifications Continuous p aper: A The minimum t op and bot tom margins a bove and below the perforat ion are 4.2 mm (0.17 inc h) each. B The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254 mm (10.0 inches) and the maximum print able width i s 203.2 mm (8 .0 inches). For conti nuous pap er wider t han[...]

  • Page 207

    C Specifications C-13 Roll p ape r: A Th e mi ni mum top mar gin is 4.2 mm (0. 17 i nc h). B Th e mi ni mum lef t ma rgi n i s 3 .0 mm ( 0.1 2 i nch ). Th e mi ni mum rig ht mar gin is 3.0 mm ( 0. 12 in ch) . The maximum printable width is 203.2 mm (8.0 inches). AB printa ble area[...]

  • Page 208

    C-14 Specifications Safety approvals 120 V model: 230 V model: Acoustic noi se: Approx. 49 dB (A ) (ISO 777 9 pattern) CE marking 230 V model: Safety stand ards UL1950 CSA C22.2 No. 950 EMI FCC part 15 subpart B class B CSA C108.8 class B Safety stand ards EN 60950 EMI EN 55022 (C ISPR pub. 22) cl ass B AS/NZS 3548 class B Low Voltage D irective 73[...]

  • Page 209

    C Specifications C-15 Command List s Your print er supp ort s the fo llow ing EP SON E SC/ P2 co ntrol codes and IBM 23 90 Plus emulat ion control codes: EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in you r software allows you to use advan ced fonts an d grap hics. General operati on: ESC @, ESC U, ESC EM Paper feeding : FF, LF, ES[...]

  • Page 210

    C-16 Specifications Barcod e commands Your pri nter has pow erful b arcode print ing cap abilit ies and includes t he following resident barcode font s: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Cod e 39, Code 128, and POSTNET. See the barcode commands below: Function: ESC ( B n 1 n 2 k m s v 1 v 2 c data n = ( n 1 + (25 6 × n 2)) k: Select[...]

  • Page 211

    C Specifications C-17 c : Contro l flag Bit 0 = Check digi t 0: The prin ter does not add a check digit. 1: The print er adds a check digit. Bit 1 = Human r eadable c haracter (HRC) 0: The print er adds the HRC. 1: The print er does not add the HRC. Bit 2 = Positi on of flag charac ter (for EAN- 13 and UPC-A only ) 0: Center 1: Under Bits 3 − 7 =[...]

  • Page 212

    C-18 Specifications The va lid da ta for each ba rcod e type is desc ribed b elow . If in valid data is i ncluded in the barcode data string, the bar code is not printe d. The follo wing cond itio ns a re r equi red f or barc od e pri ntin g: ❏ Barcode p rinting i s always p erform ed unidir ectionall y. How ever, w hen it is mixed w ith r aster [...]

  • Page 213

    C Specifications C-19 IBM 2390 Plus emulation control codes This print er emulates the IBM Propr inter us ing the commands below. For detail ed information, see the IBM 239 0 Plus reference man ual . General operati on: NUL, DC3, ESC j, BEL , CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F Paper feeding : FF, LF, ESC 5, ESC A, ES C A (AGM*), ESC 0, ESC 1,[...]

  • Page 214

    C-20 Specifications Char acter Tab les You c an sele ct th e ch arac ter t ables shown in t his se ction usi ng the prin ter’s defau lt-se tting mode o r wi th soft ware comm and s. Note: ❏ Most of the character tables are the same as the PC 437 table for hex codes 00 through 7F; only the characters for hex c odes 80 through FF are shown for th[...]

  • Page 215

    C Specifications C-21 PC 850 (Multilingual) PC 860 (Po rtuguese) PC 863 (French- Canadian ) P C 865 (Nordic )[...]

  • Page 216

    C-22 Specifications PC 861 (Icelandic) BRA SCII Abicomp ISO Lati n 1[...]

  • Page 217

    C Specifications C-23 Roman 8 PC 858[...]

  • Page 218

    C-24 Specifications ISO 8859-1 5 PC 437 Greek* PC 853 (Turkish)* PC 855 (Cyrillic )*[...]

  • Page 219

    C Specifications C-25 PC 852 (Easter n Europe)* PC 857 (Turkish)* PC 866 (Russian)* PC864 (Arabic )[...]

  • Page 220

    C-26 Specifications PC 869 (Greek)* MAZOWIA (Poland)* Code MJK (CSFR)* ISO 885 9-7*[...]

  • Page 221

    C Specifications C-27 ISO Latin 1T (Turkish)* Bulgaria (Bulgarian)* PC 774 (LST 1283: 1993)* Est onia (Estonian)*[...]

  • Page 222

    C-28 Specifications PC 771 (Lithuanian) ISO 8859-2 * PC 866 LAT. (L atvian)* PC 866 UKR (Ukranian)*[...]

  • Page 223

    C Specifications C-29 PC AP TEC (Arab ic)* PC 708 (Arab ic)* PC 720 (Arab ic)* PC AR 864 (Arabic )*[...]

  • Page 224

    C-30 Specifications Italic table No cha racter is avai labl e for hex co de 1 5 in the It alic tabl e[...]

  • Page 225

    C Specifications C-31 International character sets for the Italic table You can select one of the fo llowing ei ght interna tional char acter sets for the Itali c character table s hown below usi ng the def ault- setting mode or t he ESC R command. For exampl e, when you select “Ita lic France, ” the char acters in th e “France” ro w are us[...]

  • Page 226

    C-32 Specifications[...]

  • Page 227

    D Customer Support Information D-1 Appendix D Cust omer Su pport I nforma tion Contacting Cu stomer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 For North American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3 Electronic support ser vices . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 228

    D-2 Customer Support Information Contacting Custo mer Suppo rt If your pri nter is not operati ng properl y and you cannot solve the problem usi ng the trou bleshooting informat ion in Cha pter 7, contact customer support serv ices for assistance. See the section for your country i n this se ction. W e w i l l b e a b l e t o h e l p y o u m u c h [...]

  • Page 229

    D Customer Support Information D-3 For N orth American Users If you purchased y our printer i n the United States or Canada, EPSON prov ides cust omer suppo rt thr ough the fo llowin g services: Electronic support services Automated telephone services Servi ce Access World W ide Web From the Internet, you can reach E PSON's home p age at http:[...]

  • Page 230

    D-4 Customer Support Information EPSON also p rovides techni cal suppor t and informat ion on t he instal lation, co nfiguratio n, and operat ion of E PSON products. Dial (562) 2 76-4322 (U.S.), or (905 ) 709- 3839 (Canad a), 6 A.M. to 6 P.M., Pacific Time, Monday thr ough Frida y. Befo re you call , please h ave the f ollowing info rmation ready: [...]

  • Page 231

    D Customer Support Information D-5 For Un ited Kingdom and the Repub lic of Ireland Users If you p urchased y our pr inter in the UK or the Repu blic of Ireland, Epson (UK) Limited p rovides a range of customer services and technical sup port. Note: For customers in the Republic of Ireland, please use the correct dialing codes when dialing the UK t[...]

  • Page 232

    D-6 Customer Support Information If this book let is n ot ava ilabl e, de tails c an be fou nd on Faxon EPSON f axbac k serv ice, EPtec B ullet in Boa rd Serv ice, or on EPSON’s World W ide Web site . See below f or det ails. Faxon EPSON Contact Fax on EPSON Fa xback Ser vice for: ❏ Liter atu re an d spec ific ation s on th e late st EP SON pro[...]

  • Page 233

    D Customer Support Information D-7 World Wide Web If you can connec t to the Int ernet an d have a Web browser, yo u can access EPSON’s World Wide Web site at http://www.epson.co m. Here you will find infor mation on the latest EPSON products, software drivers, and answers to frequently aske d questions. For A ust ralian Users EPS ON Au stra lia [...]

  • Page 234

    D-8 Customer Support Information Your dealer Don’t f orget that your deal er can oft en help iden tify and re solve problems. T he dealer should alwa ys be the fi rst call for advi ce on problems. T hey can ofte n solve proble ms quickly and easily as well as give y ou advice on the next st ep to take. EPSON Helpdesk E P S O N H e l p d e s k i s[...]

  • Page 235

    D Customer Support Information D-9 For Hong Kong Users To obtai n technical s upport as well as o ther afte r-sales service s, users are welcome t o contact E PSON Hong Kong Li mited. Internet home page EPSON Hong Kong ha s established a local home page in both Chinese and Engli sh on the Inter net to provid e users with t he follow ing in forma ti[...]

  • Page 236

    D-10 Customer Support Information For Philippines Users To obtai n technical support as well as oth er after sa les services, users are welco me to conta ct the EPSON Philippines Rep res ent ati ve O ffic e a t th e tele ph one a nd f ax n um ber s belo w: Phone: (632) 813- 6552 Fax: (632) 813-6 545 BBS: (632) 814-0 595[...]

  • Page 237

    Glossary 1 Glossary ASCII American Standard Co de for Information Interchange. A standardized coding system for assigning nu meral codes to letters and symbols. auto line feed When this op tion is turned on in the default-setting mode or the EPSON R emote! utility, each ca rriage return (CR) code is a utomatically followed by a li ne feed (LF) code[...]

  • Page 238

    2 Glossary dithering A halftoning method i n which dots are printed in a predeterm ined pattern to simulate a shade or tone. Dithering works best for images with solid colors, such as charts and grap hs. See also halft oni ng . dot ma trix A method of printing in which each letter or sym bol is formed by a pattern (matri x) of ind ivi dual dots. dr[...]

  • Page 239

    Glossary 3 interface The connection (via a cable) between the computer and the printer through which print data is trans mitted to the printer. initialization Returns the printer to its default settin gs (a fixed set of conditions). landscape Printing that is oriented sideways on the page. This orientation gives you a page that is wider than it is [...]

  • Page 240

    4 Glossary resolution A measure o f the amount o f detail that ca n be represented. Resolution of p rinted images is measured by using the number of dots per inch (dpi). self test A method for checking the operatio n of the printer. When you run the self test, an internally stored self-pattern is printed. standby position The position o f your co n[...]

  • Page 241

    Glossary 5 Paper positions Standby position In th e st andby pos ition , you r pa per is a tta che d to th e pri nter but is not i nside th e printer. Tear-off position Tear off yo ur printed document at the prin ter’s tea r-off ed ge.[...]

  • Page 242

    6 Glossary Top-of-form position The letter s ABC above are printed at the top -of-form position.[...]

  • Page 243

    IN - 1 Index A Adju sting tear -off po sitio n, 2-35 to 2-36 top-of-form position, 2-31 to 2-33 Advanced document properties, 4-29 Adva nced menu, 4 -20 Advan cing to the t ear-o ff edge , 2- 34 to 2-36 Aligning vertic al line s, 7-17 Attach ing pape r gui de, 1-11 to 1-1 2 printer cover, 1-10 B Built-in font, 5 -2 C Character Tables, C-20 to C-31 [...]

  • Page 244

    IN-2 paper onto pull tracto r, 2-16 to 2- 21 push tr actor, 2- 6 to 2-10 postcards, 3-6 to 3-7 roll paper, A-22 to A-24 single-shee t multipart forms , 3- 4t o 3 - 5 single sheets in front paper slot, 3-11 to 3-13 top paper slot, 3-8 to 3-10 M Micro adjust feature, 3 mode, 2-31 to 2-33 O Options, 8, 4 -15, A-2 t o A-30 P Paper guide attac hing, 1-1[...]

  • Page 245

    IN - 3 printed doc ument fr om pull tr acto r, 2-2 1 push tract or, 2-1 1 to 2- 12 pull tr acto r, 2-2 4 to 2-25 push tracto r, 2-12 roll paper, A-24 Ribbon c artridge, 9, 1-5 t o 1-1 0 Ribbon insta llation positi on, 1-7 Roll paper loading, A -22 to A -24 removin g, A-24 Roll paper hold er, A-3, A-20 to A-24 assem bling, A -20 t o A-2 1 installin [...]

  • Page 246

    IN-4[...]

  • Page 247

    Printer Parts prin ter c over control panel paper g uide paper rel ease leve r edge guide s front cover (closed) paper gui de co ver trac tor shield plate ribbon ca rtridge parallel interfac e paper tens ion unit paper thickness lever knob powe r swi tch power co rd front edge guide front cover (open)[...]

  • Page 248

    24-Pin Dot Matrix Printer Printed in Japan 99.XX.XX User's G u ide[...]