Epson GT-30000 manual

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Table of contents for the manual

  • Page 1

    Color Scanner User’s Guide[...]

  • Page 2

    ii Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use wi[...]

  • Page 3

    iii Contents Welcome! 1 About Your Scanner 1 About Your Software 2 Getting More Information 3 Warnings, Cautions, and Notes 4 Reading the Online Reference Guide 4 Reading Your Other Electronic Manuals 6 Registering 8 Chapter 1 Setting Up Your Scanner 9 Unpacking Your Scanner 10 Choosing a Good Place for Your Scanner 11 Identifying Scanner Parts 12 [...]

  • Page 4

    iv Contents Installing Additional Software 49 Installing the ISIS Driver 49 Installing PixTools QuickScan 50 Installing Presto! PageManager 52 Chapter 3 How to Scan 53 Overview 53 Selecting Your Scanner Source 53 Selecting Resolution 54 Scanning Color Images 55 Scaling (Resizing) Images 55 Batch Scanning 55 Step-by-Step Scanning Instructions 56 Loa[...]

  • Page 5

    Contents v Using a Network Scanner 95 Starting EPSON Scan Server 96 Starting EPSON TWAIN HS Network 97 Starting a Scan 98 Stopping a Scan in Progress 99 Chapter 5 Maintaining and Transporting Your Scanner 101 Cleaning the Scanner 101 Replacing the Fluorescent Lamp 102 Transporting the Scanner 102 Chapter 6 Solving Problems 103 Scanner Lights 103 Pr[...]

  • Page 6

    vi Contents Appendix A Installing the TCP/IP Protocol 121 Installing the TCP/IP Protocol on Windows Me and Windows 2000 122 Installing the TCP/IP Protocol on Windows 98 and Windows 95 123 Assigning an IP Address for Windows 95 and Windows 98 (First Release) 124 Installing the TCP/IP Protocol on Windows NT 4.0 126 Assigning an IP Address on Windows [...]

  • Page 7

    1 Welcome! The EPSON ® GT-30000 is a 36-bit, large-format professional scanner that delivers superior results and versatility for both departments and busy workgroups. Using EPSON ’ s ColorTrue ® Imaging System, the scanner captures text and images with amazing detail and accurate colors. Its 600 × 1200 dpi optical resolution and 11.7 × 17-in[...]

  • Page 8

    2 About Your Software The EPSON GT-30000 comes with these applications: EPSON TWAIN HS General-purpose driver for scanning photographs, artwork, or text for Optical Character Recognition (OCR). Includes automatic document size recognition. EPSON TWAIN HS Network and EPSON Scan Server Ideal general-purpose drivers for network scanning from hundreds [...]

  • Page 9

    3 Getting More Information There are several ways to learn more about your EPSON GT-30000. Here ’ s where to look for help: ■ EPSON GT-30000 Reference Guide Provides detailed information about EPSON TWAIN HS, including additional troubleshooting tips. You must have a web browser (Netscape Navigator ® or Microsoft ® Internet Explorer , version[...]

  • Page 10

    4 Warnings, Cautions, and Notes Please follow these guidelines as you read your documentation: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your scanner. Tips offer hints for great scanning. Reading the Online Reference Guide The el[...]

  • Page 11

    5 4. Open the Manuals folder, then double-click the GT30000.exe icon. The Reference Guide window opens: 5. Click View Reference Guide . Your browser opens and you see this window: Click to install the Reference Guide on your hard drive. Click to view the Reference Guide. Click a topic to expand its contents.[...]

  • Page 12

    6 6. Click one of the topics on the left to expand its contents. Then click the subtopic you want to view. Reading Your Other Electronic Manuals To read other PDF manuals on your CD-ROM, you ’ ll use Acrobat Reader. If Acrobat Reader is not already installed on your computer, you can install it with the other scanner software. See the software in[...]

  • Page 13

    7 With Acrobat Reader, you have several ways to navigate through text: ■ Click on hot topics, which are usually underlined or displayed in a different color. To find out if a topic is hot, move your cursor over it. If the cursor turns into a pointing hand, the topic is linked — you can jump to it by clicking once. ■ Use the bookmark section o[...]

  • Page 14

    8 Registering Please take a minute to complete the electronic registration form which appears at the end of the software installation process (see “ Chapter 2, Installing the Software ” ). Registering enables you to receive special information on options, new products, and software upgrades. You ’ ll get immediate attention if you have a prob[...]

  • Page 15

    9 Chapter 1 Setting Up Your Scanner Setting up your scanner is easy — just follow the steps in this chapter in the order listed below. 1. Unpack and choose a good place for the scanner. 2. Unlock the scanner. 3. Install the automatic document feeder. 4. Test the scanner. 5. Set the SCSI ID number and terminator switch (SCSI connections only). 6. [...]

  • Page 16

    10 Setting Up Your Scanner Unpacking Your Scanner Remove the automatic document feeder and scanner from the box, then remove the packing material from your scanner. Save the packaging in case you need it later. The scanner and automatic document feeder are large and heavy, so you may need to have someone help you unpack and lift them. Along with th[...]

  • Page 17

    Setting Up Your Scanner 11 Choosing a Good Place for Your Scanner When deciding where to place the scanner, follow these guidelines: ■ Place the scanner on a flat, stable surface. If the scanner is tilted, it can ’ t operate properly. ■ Make sure to place the scanner where you can easily unplug the power cord, near a grounded wall outlet, and[...]

  • Page 18

    12 Setting Up Your Scanner Identifying Scanner Parts automatic document feeder document table a Start button ERROR light READY light Operate button SCSI terminator switch SCSI interface (68-pin) SCSI ID dial SCSI select switch N/W SCSI interface (50-pin) AC socket optional interface slot ADF connector[...]

  • Page 19

    Setting Up Your Scanner 13 Unlocking the Scanner Before installing the automatic document feeder and connecting the scanner to a power source, you must release the transportation lock on the back of the scanner. Use a coin or large flat-head screwdriver to turn the transportation lock button counterclockwise to the unlocked position, as shown. Alwa[...]

  • Page 20

    14 Setting Up Your Scanner Installing the Automatic Document Feeder The automatic document feeder (ADF) automatically loads multi-page documents into your scanner. The ADF is large and heavy. Clear a wide space around the scanner before installing the ADF. You may need to have someone help you unpack and lift it. Make sure you have released the tra[...]

  • Page 21

    Setting Up Your Scanner 15 4. Slide the ADF onto the scanner, lining up the screws with the holes as shown. 5. Twist the knobs onto the ends of the screws and tighten them using the screwdriver tool. 6. Attach the ADF ’ s connector to the scanner ’ s option interface. Then tighten the connector screws. 7. Close the ADF.[...]

  • Page 22

    16 Setting Up Your Scanner Testing Your Scanner ’ s Operation To make sure your scanner is working properly, it ’ s a good idea to turn it on before you connect it to your computer. The scanner ’ s voltage cannot be changed. If the label on the back of the scanner does not display the correct voltage for your area, contact your dealer. Do not[...]

  • Page 23

    Setting Up Your Scanner 17 Connecting the Scanner to Your Computer You can connect the scanner to your computer in one of the following ways: ■ SCSI If you have a compatible PCI SCSI/SCSI 2 adapter board, or your computer has an ASPI-compliant SCSI 2 board (Adaptec ® boards are recommended), you can connect the scanner with a SCSI 2 cable (micro[...]

  • Page 24

    18 Setting Up Your Scanner Setting the SCSI Terminator The scanner ’ s SCSI terminator is built-in, with a switch to turn it on or off on the scanner ’ s back panel. If the scanner is your only SCSI device, leave the terminator turned ON (the default setting). If the scanner is the last device in the chain, leave the terminator turned ON .[...]

  • Page 25

    Setting Up Your Scanner 19 If the scanner is in the middle of a chain, turn the switch OFF . Setting the Select Switch The scanner has two SCSI connectors: one for a 68-pin SCSI cable and the other for a 50-pin SCSI cable. You may need to change the select switch setting depending on the SCSI card and cable you are using in your computer. If you ar[...]

  • Page 26

    20 Setting Up Your Scanner Connecting the SCSI Cable to Your Computer To connect the SCSI cable to your computer, follow these steps: 1. Make sure your scanner, computer, and any SCSI devices connected to your computer are turned off. 2. Connect the scanner to your computer using a suitable SCSI cable. Squeeze the lock releases on the lock connecto[...]

  • Page 27

    Setting Up Your Scanner 21 Connecting to an IEEE 1394 Scanner Interface If you purchased the optional IEEE 1394 scanner interface card (B808342), follow the instructions in this section to install the interface card in your scanner and connect the scanner to your computer. You can purchase genuine EPSON supplies and accessories from the EPSON Store[...]

  • Page 28

    22 Setting Up Your Scanner 2. Turn the card over so that the circuit board side is facing down, and insert it in the optional interface slot. Push gently until the card is firmly seated in the expansion slot inside the optional interface slot. 3. Tighten the retaining screws and reconnect the scanner ’ s cables. Connecting the IEEE 1394 Cable to [...]

  • Page 29

    23 Chapter 2 Installing the Software This chapter explains how to install the scanner software on your computer so it works properly with your scanner. It also includes instructions for installing the ISIS driver, PixTools QuickScan and Presto! PageManager. See “ Installing Additional Software ” on page 49. For instructions on installing softwa[...]

  • Page 30

    24 Installing the Software Installing the Software for Windows Me Before you begin, make sure the GT-30000 is connected to your computer. Also, make sure you ’ ve recalibrated your monitor to factory specifications (see your monitor documentation for instructions). This procedure automatically installs your EPSON TWAIN HS driver. You ’ ll be as[...]

  • Page 31

    Installing the Software 25 4. Make sure the Search for the best driver for your device and Specify a location options are selected. Uncheck the Removable Media (Floppy, CD-ROM...) option, as necessary, before clicking the Specify a location option. If not unchecked, the wrong driver may be installed. 5. Browse to EPSON EnglishWINME on your CD-ROM[...]

  • Page 32

    26 Installing the Software You won ’ t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your screen at a later time, double-click the Scanners and Cameras icon in your Windows Control Panel to open the Scanners and Cameras Properties window. Select EPSON GT-30000 on the Devices tab,[...]

  • Page 33

    Installing the Software 27 4. Make sure a check mark appears beside Acrobat Reader (if you need to install it) and EPSON GT-30000 Registration, then click OK . Don ’ t select either of the two network applications, EPSON TWAIN HS Network or EPSON Scan Server. The EPSON TWAIN HS driver, which is already installed on your computer, lets you scan to[...]

  • Page 34

    28 Installing the Software Testing the Scanner’s Operation (Windows Me) Follow these steps to test scanner operation: 1. Open the Windows Control Panel and double-click the Scanners and Cameras icon to open the Scanners and Cameras Properties window. 2. Double-click the EPSON GT-30000 icon to display the Properties window. 3. Click the General ta[...]

  • Page 35

    Installing the Software 29 Selecting the GT-30000 as Your Default Scanner (Windows Me) If you have more than one scanner connected to your computer, you can set up the GT-30000 as the default scanner. 1. Open the Windows Control Panel and double-click the Scanners and Cameras icon. 2. Double-click the EPSON GT-30000 icon. You see the EPSON GT-30000[...]

  • Page 36

    30 Installing the Software Installing the Software for Windows 2000 Before you begin, make sure the GT-30000 is connected to your computer. Also, make sure you ’ ve recalibrated your monitor to factory specifications (see your monitor documentation for instructions). This procedure automatically installs your EPSON TWAIN HS driver. You ’ ll be [...]

  • Page 37

    Installing the Software 31 4. Select CD-ROM drives and Specify a location , then click Next . 5. Browse to EPSONEnglish Win2000 on your CD-ROM drive. (The example to the right uses “ F ” as the CD-ROM drive letter. Your CD-ROM drive letter may be different.) Click OK to close the Browse window, and then click OK . 6. Follow the instructions o[...]

  • Page 38

    32 Installing the Software 8. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly and the recommended setting is 1.8.) Then click OK . The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN HS driver to [...]

  • Page 39

    Installing the Software 33 Installing Acrobat Reader and Registering Online Follow these steps to install Adobe Acrobat Reader (if it is not already installed on your computer) and complete the GT-30000 electronic registration form: 1. Double-click the My Computer icon on your Windows desktop, then double-click the Epson CD-ROM icon. 2. Make sure E[...]

  • Page 40

    34 Installing the Software If you ’ re done installing software, remove the EPSON GT-30000 Scanning Tools CD-ROM and restart your computer. Then follow the instructions in the next section to make sure your scanner is operating properly. If you want to install the ISIS driver, PixTools QuickScan, or Presto! PageManager continue with the instructi[...]

  • Page 41

    Installing the Software 35 Selecting the GT-30000 as Your Default Scanner (Windows 2000) If you have more than one scanner connected to your computer, you can set up the GT-30000 as the default scanner. 1. Open the Windows Control Panel and double-click the Scanners and Cameras icon to open the Scanners and Cameras Properties window. 2. Make sure E[...]

  • Page 42

    36 Installing the Software Installing the Software for Windows 98 Before you begin, make sure the GT-30000 is connected to your computer. Also, make sure you ’ ve recalibrated your monitor to factory specifications (see your monitor documentation for instructions). This procedure automatically installs your EPSON TWAIN HS driver. If you connected[...]

  • Page 43

    Installing the Software 37 4. Select Specify a location , if necessary. Browse to EPSONEnglishWIN98 on your CD-ROM drive. Then click Next . (The example on the right shows “ E ” as the CD-ROM drive. Your CD-ROM drive letter may be different.) 5. Follow the instructions on the screen. If you see a message asking for your Windows 98 CD-ROM, ins[...]

  • Page 44

    38 Installing the Software Installing Acrobat Reader and Registering Online Follow these steps to install Adobe Acrobat Reader (if it is not already installed on your computer) and complete the GT-30000 electronic registration form: 1. Double-click the My Computer icon on your Windows desktop, then double-click the Epson CD-ROM icon. 2. Make sure E[...]

  • Page 45

    Installing the Software 39 If you ’ re done installing software, remove the EPSON GT-30000 Scanning Tools CD-ROM and restart your computer. Then follow the instructions in the next section to make sure your scanner is operating properly. If you want to install the ISIS driver, PixTools QuickScan, or Presto! PageManager continue with the instructi[...]

  • Page 46

    40 Installing the Software Selecting the GT-30000 as Your Default Scanner (Windows 98) If you have more than one scanner connected to your computer and you ’ re running Windows 98, you can set up the EPSON GT-30000 as your default scanner. 1. Open the Windows Control Panel and double-click the Scanners and Cameras icon to open the Scanners and Ca[...]

  • Page 47

    Installing the Software 41 Installing the Software for Windows 95 Follow the instructions in this section to install your EPSON GT-30000 scanner driver and other software on your scanner software CD-ROM for stand-alone scanning. Before you begin installing software, make sure you recalibrate your monitor to factory specifications. (See your monitor[...]

  • Page 48

    42 Installing the Software 3. Make sure your scanner software CD-ROM is in the drive. Browse to the following location on your CD-ROM drive: EPSONEnglishWIN95 . Then click OK . (The example on the right shows “ G ” as the CD-ROM drive. Your CD-ROM drive letter may be different.) 4. When you see the window on the right, click Finish . Then res[...]

  • Page 49

    Installing the Software 43 Installing Other Software on Your CD-ROM Follow these steps to install EPSON TWAIN HS, Adobe Acrobat Reader (if it is not already installed on your computer) and complete the GT-30000 electronic registration form. 1. Double-click the My Computer icon on your desktop, then double-click the Epson CD-ROM icon. 2. Make sure E[...]

  • Page 50

    44 Installing the Software 5. Follow the instructions on the screen to install EPSON TWAIN HS. When installation is complete, you see the window on the right. Make sure SCSI is selected and GT-30000 appears in the Scanner Selection list. 6. Click Test to check the connection. If the scanner software is installed correctly, you see Status: Device Re[...]

  • Page 51

    Installing the Software 45 7. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly. The recommended setting is 1.8.) Then click OK . The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN HS driver to mat[...]

  • Page 52

    46 Installing the Software Installing the Software for Windows NT 4.0 Follow the instructions in this section to install the EPSON GT-30000 scanner driver and other software on your scanner software CD-ROM. Before you begin installing software, make sure you recalibrate your monitor to factory specifications. (See your monitor documentation for ins[...]

  • Page 53

    Installing the Software 47 6. You must install EPSON TWAIN HS to use your scanner. Make sure a check mark appears beside it. Also select Acrobat Reader (if you need to install it) and EPSON GT-30000 Registration, then click OK . Don ’ t select either of the two network applications, EPSON TWAIN HS Network or EPSON Scan Server. The EPSON TWAIN HS [...]

  • Page 54

    48 Installing the Software 8. Click Test to check the connection. If the scanner software is installed correctly, you see Status: Device Ready under Scanner Information. Click OK to close the window. You can test your scanner connection at any time. (Double-click the EPSON TWAIN HS icon in the Windows Control Panel to open the EPSON TWAIN HS window[...]

  • Page 55

    Installing the Software 49 Installing Additional Software Follow the instructions in this section to install the ISIS driver, PixTools QuickScan, and Presto! PageManager. Installing the ISIS Driver Follow these steps to install the ISIS driver: You should install your ISIS-compatible application before you install the ISIS driver. 1. If necessary, [...]

  • Page 56

    50 Installing the Software Installing PixTools QuickScan Follow these steps to install PixTools QuickScan: 1. If necessary, insert your scanner software CD-ROM in the drive. If you don ’ t see the Select Language screen, double-click My Computer on your desktop, then double-click the Epson CD-ROM icon. 2. Make sure English is selected and click O[...]

  • Page 57

    Installing the Software 51 Accessing the ISIS Driver from QuickScan Before you can scan, you must select the GT-30000 as your scanner. To select the scanner: 1. Choose Select Scanner from the File menu. In a few moments, the Scanner Selection dialog appears. 2. Make sure EPSON GT-30000 is selected and click OK .[...]

  • Page 58

    52 Installing the Software Installing Presto! PageManager Follow these steps to install Presto! PageManager: 1. If necessary, insert your scanner software CD-ROM in the drive. If you don ’ t see the Select Language screen, double-click My Computer on your desktop, then double-click the Epson CD-ROM icon. 2. Make sure English is selected and click[...]

  • Page 59

    53 Chapter 3 How to Scan This chapter gives you an overview of the scanning process and then provides step-by-step scanning instructions. Overview Getting the best scan possible depends on several factors, including the quality of your original and the resolution you select. The better your original is, the better your scan will be. While you can m[...]

  • Page 60

    54 How to Scan For details on using EPSON TWAIN HS or EPSON TWAIN HS Network, see page 58 and your electronic EPSON GT-30000 Reference Guide . You can also install the ISIS driver and use it as your source. (See the ISIS User ’ s Guide on your GT-30000 Scanning Tools CD-ROM for details.) Selecting Resolution Resolution refers to how many dots per[...]

  • Page 61

    How to Scan 55 Scanning Color Images If the colors in your scanned image don ’ t match those in your original document, try experimenting with the Unsharp Mask setting. Click the Destination button on the EPSON TWAIN HS or EPSON TWAIN HS Network main window to display the Destination window, and then select or deselect Unsharp Mask . Scaling (Res[...]

  • Page 62

    56 How to Scan Step-by-Step Scanning Instructions This section contains step-by-step instructions for scanning an image. Before you scan, make sure you ’ ve set up your scanner and installed the software as described in Chapter 1, “ Setting Up Your Scanner. ” If you are scanning a document with multiple pages, see “ Loading the Automatic Do[...]

  • Page 63

    How to Scan 57 To load documents into the ADF, follow these steps: 1. Slide the edge guide all the way out. 2. Insert the document stack face up into the ADF until it meets resistance. Then move the right edge guide so it is flush with the right edge of your document. 3. Continue with the scanning procedure on page 58. Placing a Single Original Doc[...]

  • Page 64

    58 How to Scan Scanning with EPSON TWAIN HS Follow the steps below to scan a document using EPSON TWAIN HS or EPSON TWAIN HS Network: 1. Start your host application (for example, Presto! PageManager or any other application that supports EPSON TWAIN HS). 2. Select your scanner source. (Unless you change your source, you need to do this step only on[...]

  • Page 65

    How to Scan 59 4. Click the Preview button. You see a preview of your scan in the window that opens. If you are scanning multiple pages using the ADF, you do not need to Preview the document unless you want to scan only a portion of a document. 5. Choose your scan settings. Click the Auto Locate button to automatically define the scan area around t[...]

  • Page 66

    60 How to Scan Using the a Start Button You can load a document in the scanner, press the a Start button, and watch while the assigned application starts and then scans your document. This section shows you how to set up the a Start button to launch an application which supports this feature. The a Start button features described in this chapter ar[...]

  • Page 67

    How to Scan 61 Follow these steps to assign an application to the a Start button: 1. Open the Windows Control Panel and double-click the Scanners and Cameras icon. 2. Select EPSON GT-30000 , if necessary, and click Properties . If you are running Windows Me, double-click the EPSON GT-30000 icon. 3. Click the Events tab. 4. Make sure Start Button ap[...]

  • Page 68

    62 How to Scan[...]

  • Page 69

    63 Chapter 4 Network Scanning You can use EPSON Scan Server and EPSON TWAIN HS Network, two applications on your EPSON GT-30000 Scanner Software CD-ROM, to share your scanner with other users in a small workgroup. Your network must have a scanner server (the Windows computer connected to the scanner) and one or more client computers. Only one clien[...]

  • Page 70

    64 Network Scanning This chapter includes the following: ■ How to install, set up, and start EPSON Scan Server on the scanner server ■ How to install and start EPSON TWAIN HS Network on client computers ■ How to begin a scan from the client computer, the scanner server, or the scanner ’ s a Start button ■ How to stop a scan in progress. T[...]

  • Page 71

    Network Scanning 65 Setting Up the Scanner Server You can set up any Windows Me, Windows 2000, Windows 98, Windows 95, or Windows NT 4.0 computer as a scanner server, as long as it has a network interface card installed and is running the TCP/IP protocol. Before you begin, make sure the scanner is unlocked and connected to the scanner server (see C[...]

  • Page 72

    66 Network Scanning Installing the Scanner Server Software for Windows Me Before you begin, make sure the GT-30000 is connected to your computer. Also, make sure you ’ ve recalibrated your monitor to factory specifications. (See your monitor documentation for instructions.) Depending on how your computer system was originally set up, you may be a[...]

  • Page 73

    Network Scanning 67 4. Make sure the Search for the best driver for your device and Specify a location options are selected. Uncheck the Removable Media (Floppy, CD-ROM...) option, as necessary, before clicking the Specify a location option. If not unchecked, the wrong driver may be installed. 5. Browse to EPSON EnglishWINME on your CD-ROM drive.[...]

  • Page 74

    68 Network Scanning Finishing the Scanner Server Installation on Windows Me Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. Your scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited license for EPSON TWAIN HS Ne[...]

  • Page 75

    Network Scanning 69 4. A check mark appears beside applications selected for installation. If you want to deselect Acrobat Reader or the GT-30000 Registration (as shown), click the application to clear the check mark. Then click OK . Do not install EPSON TWAIN HS Network to use the scanner connected to your computer — use EPSON TWAIN HS instead. [...]

  • Page 76

    70 Network Scanning Setting Up the Default Scanner on Windows Me If you have more than one scanner connected to your computer, you can set up the GT-30000 as the default scanner. 1. Open the Windows Control Panel and double-click the Scanners and Cameras icon. 2. Double-click the EPSON GT-30000 icon. You see the EPSON GT-30000 Properties window. 3.[...]

  • Page 77

    Network Scanning 71 Installing the Scanner Server Software for Windows 2000 Before you begin, make sure the GT-30000 is connected to your computer. Also, make sure you ’ ve recalibrated your monitor to factory specifications. (See your monitor documentation for instructions.) Depending on how your computer system was originally set up, you may be[...]

  • Page 78

    72 Network Scanning 3. Select Search for a suitable driver for my device , and then click Next . 4. Select CD-ROM drives and Specify a location , if necessary, and click Next . 5. Browse to EPSON EnglishWIN2000 on your CD-ROM drive. (The example to the right uses “ F ” as the CD-ROM drive letter. Your CD-ROM drive letter may be different.) Cl[...]

  • Page 79

    Network Scanning 73 7. When you see the window to the right, click Yes. If prompted for the EPSON Scanners Driver Disk 1, reinsert your EPSON GT-30000 Scanning Tools CD-ROM. 8. Click Finish when you see a message that installation is complete. Continue with the instructions in the next section. Finishing the Scanner Server Installation on Windows 2[...]

  • Page 80

    74 Network Scanning 3. Click the Add Software button to display the software selection window. 4. Select EPSON Scan Server . A check mark appears beside applications selected for installation. If you want to deselect Acrobat Reader or the GT-30000 Registration (as shown), click the application to clear the check mark. Then click OK . You don ’ t [...]

  • Page 81

    Network Scanning 75 Setting Up the Default Scanner on Windows 2000 If you have more than one scanner connected to your computer, you can set up the GT-30000 as the default scanner. 1. Open the Windows Control Panel and double-click the Scanners and Cameras icon to open the Scanners and Cameras Properties window. 2. Make sure EPSON GT-30000 is selec[...]

  • Page 82

    76 Network Scanning Installing the Scanner Server Software for Windows 98 Follow the instructions in this section to install your EPSON GT-30000 scanner driver and other software on your scanner software CD-ROM. Before you begin, make sure you recalibrate your monitor to factory specifications. (See your monitor documentation for instructions.) You[...]

  • Page 83

    Network Scanning 77 4. Select Specify a location , if necessary. Then browse to EPSONEnglish WIN98 on your CD-ROM drive. Then click Next . (The example on the right shows “ E ” as the CD-ROM drive. Your CD-ROM drive letter may be different.) 5. Follow the instructions on the screen. If you see a message asking for your Windows 98 CD-ROM, inse[...]

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    78 Network Scanning Continue with the instructions in the next section to install EPSON Scan Server and Acrobat Reader (if necessary).[...]

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    Network Scanning 79 Finishing the Scanner Server Installation on Windows 98 Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. Your scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited license for EPSON TWAIN HS Ne[...]

  • Page 86

    80 Network Scanning 4. Select EPSON Scan Server . A check mark appears beside applications selected for installation. If you want to deselect Acrobat Reader or the GT-30000 Registration (as shown), click the application to clear the check mark. Then click OK . Do not install EPSON TWAIN HS Network to use the scanner connected to your computer — u[...]

  • Page 87

    Network Scanning 81 Setting Up the Default Scanner on Windows 98 If you have more than one scanner connected to your computer and you ’ re running Windows 98, you can set up the EPSON GT-30000 as your default scanner. 1. Open the Windows Control Panel and double-click the Scanners and Cameras icon. You see the Scanners and Cameras Properties wind[...]

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    82 Network Scanning 3. Click the Utility tab. Make sure Select as default scanner for EPSON Scan Server is checked, and then click OK . 4. Click OK to close the EPSON GT-30000 Properties window. The EPSON GT-30000 remains the default scanner until a different default scanner is selected.[...]

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    Network Scanning 83 Installing the Scanner Server Software for Windows 95 Follow the instructions in this section to install your EPSON GT-30000 scanner driver and other software on your scanner software CD-ROM. Before you begin, make sure you recalibrate your monitor to factory specifications. (See your monitor documentation for instructions.) To [...]

  • Page 90

    84 Network Scanning 3. Make sure your scanner software CD-ROM is in the drive. Browse to the following location on your CD-ROM drive: EPSONEnglishWIN95 . Then click OK . (The example on the right shows “ G ” as the CD-ROM drive. Your CD-ROM drive letter may be different.) 4. When you see the window on the right, click Finish . Then restart yo[...]

  • Page 91

    Network Scanning 85 Finishing the Scanner Server Installation on Windows 95 Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. Your scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited license for EPSON TWAIN HS Ne[...]

  • Page 92

    86 Network Scanning 5. Select EPSON Scan Server . A check mark appears beside applications selected for installation. If you want to deselect Acrobat Reader or the GT-30000 Registration (as shown), click the application to clear the check mark. Then click OK . Use EPSON TWAIN HS to scan from the EPSON GT-30000 connected to your computer. Only insta[...]

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    Network Scanning 87 8. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly and the recommended setting is 1.8.) Then click OK . The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN HS driver to match y[...]

  • Page 94

    88 Network Scanning Installing the Scanner Server Software for Windows NT 4.0 Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. Your scanner comes with a multi-user license (6) for Presto! PageManager, an unlimited license for EPSON TWAIN HS [...]

  • Page 95

    Network Scanning 89 5. Select EPSON Scan Server . A check mark appears beside applications selected for installation. If you want to deselect Acrobat Reader or the GT-30000 Registration (as shown), click the application to clear the check mark. Then click OK . Select EPSON TWAIN HS if you want to scan from the EPSON GT-30000 connected to your compu[...]

  • Page 96

    90 Network Scanning 8. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly and the recommended setting is 1.8.) Then click OK . The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN HS driver to match y[...]

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    Network Scanning 91 Changing the Scanner Server Start Up Mode When you installed the software, you set up the Scan Server to start in either Dialog Box or Icon mode. In Dialog Box mode, the following dialog box appears whenever you start EPSON Scan Server. (The message Waiting for connection in the status area indicates that the scanner is waiting [...]

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    92 Network Scanning Setting Up Client Computers To set up a client computer, you ’ ll need to know the IP address or host name of the scanner server. Also, make sure the TCP/IP protocol is installed. (See Appendix A, “ Installing the TCP/IP Protocol, ” for instructions.) Installing EPSON TWAIN HS Network You must install EPSON TWAIN HS Networ[...]

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    Network Scanning 93 3. Click the Add Software button to display the software selection window. 4. Select EPSON TWAIN HS Network . A check mark appears beside applications selected for installation. If you want to deselect Acrobat Reader or the GT-30000 Registration (as shown), click the application to clear the check mark. Then click OK. If you ’[...]

  • Page 100

    94 Network Scanning 5. Follow the instructions on the screen to continue the installation. When you see the window to the right, enter the IP address of the scanner server in the Network Scanner Address box. 6. Click Test to test the connection. If your computer is communicating with the scanner server and the scanner is on, you see a message that [...]

  • Page 101

    Network Scanning 95 You won ’ t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your screen at a later time, double-click the EPSON TWAIN HS Network icon in the Control Panel to open the EPSON HS Network window. Then click the Screen Calibration Utility button at the bottom of the [...]

  • Page 102

    96 Network Scanning Using a Network Scanner Here are a few guidelines for network scanning: ■ Turn on the scanner first. The scanner server must be turned on and running EPSON Scan Server. ■ From a host application (such as Presto! PageManager or Adobe Photoshop) on the client computer, start EPSON TWAIN HS Network to establish a connection to [...]

  • Page 103

    Network Scanning 97 Starting EPSON Scan Server EPSON Scan Server starts automatically whenever the scanner server is turned on. When EPSON Scan Server is running, you ’ ll see either the EPSON Scan Server dialog box, or the EPSON Scan Server icon on the Windows taskbar. If you need to start EPSON Scan Server manually, click Start , Programs , EPS[...]

  • Page 104

    98 Network Scanning Starting EPSON TWAIN HS Network When you start EPSON TWAIN HS Network on your client computer, you connect to the scanner server. Only one client computer can access the scanner server at a time. Follow these steps: 1. Start your host application. 2. Select EPSON TWAIN HS Network as your source, or scanner driver. (You need to d[...]

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    Network Scanning 99 Starting a Scan You can start a scan on your network scanner in several ways. However, the client computer must be running EPSON TWAIN HS Network to connect to the scanner server. ■ You can start EPSON TWAIN HS Network on the client computer from a host application, make your scan settings, and click the Scan button on the EPS[...]

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    100 Network Scanning Stopping a Scan in Progress You can stop a scan in progress from either the client computer or the scanner server: ■ To cancel a scan from the client computer, click the Cancel button on the Progress bar. ■ To cancel from the scanner server, click the Cancel button at the bottom of the EPSON Scan Server dialog box. ■ To b[...]

  • Page 107

    101 Chapter 5 Maintaining and Transporting Your Scanner This chapter describes basic maintenance instructions and tells you how to transport your scanner safely. Cleaning the Scanner To keep your scanner operating at its best, you should clean it periodically. Before cleaning, unplug the power cord. Then clean the outer case using a soft cloth with[...]

  • Page 108

    102 Maintaining and Transporting Your Scanner Replacing the Fluorescent Lamp The luminosity of the fluorescent lamp declines over time. If the lamp breaks or becomes too dim to operate normally, the scanner stops working and both the READY and ERROR lights flash. If this happens, the lamp assembly may need to be replaced. Contact EPSON. (See “ Wh[...]

  • Page 109

    103 Chapter 6 Solving Problems This chapter explains how to interpret the signals from your scanner indicator lights, and helps you diagnose and solve scanner problems. It also describes how to uninstall your software (if necessary), fix problems with the automatic document feeder, and get help from EPSON and other software manufacturers. For addit[...]

  • Page 110

    104 Solving Problems Error conditions N = on, O = off, F = flashing ERROR light READY light Status N N Command error: The scanner has received incorrect commands from your scanning software. Try rescanning the document. F O Interface error: Check that your scanner is securely connected to your computer, and then turn the scanner off and back on aga[...]

  • Page 111

    Solving Problems 105 Problems and Solutions If you ’ re having problems, this section answers some of the most common questions. For additional software troubleshooting tips, see your electronic EPSON GT-30000 Reference Guide . Setup Problems Your system doesn’t recognize the scanner or EPSON TWAIN HS (or EPSON TWAIN HS Network) doesn’t appea[...]

  • Page 112

    106 Solving Problems You are unable to connect to the scanner when you click the Test button. ■ Check to make sure your cable is securely connected to both the scanner and computer. ■ Try a different cable. Try using a high quality, shielded SCSI cable, and be sure to restart your computer after you change the cable. ■ Turn off both the scann[...]

  • Page 113

    Solving Problems 107 The scanner doesn ’ t scan your image. ■ Make sure the scanner is ready to scan. Wait until the READY light stops flashing and remains on. ■ Check your image source setting. Make sure you selected EPSON TWAIN HS (or EPSON TWAIN HS Network). ■ Run the scanner test to make sure the scanner is communicating with your compu[...]

  • Page 114

    108 Solving Problems Software Problems You can ’ t start EPSON TWAIN HS. ■ Make sure the scanner ’ s READY light is on. ■ Check to make sure your cable is securely connected to both the scanner and computer. ■ Try a different cable. Try using a high quality, shielded SCSI cable, and be sure to restart your computer after you change the ca[...]

  • Page 115

    Solving Problems 109 You can ’ t start EPSON TWAIN HS Network from a client computer. ■ Make sure the scanner and the scanner server are both powered on, and that the Scan Server is running on the server. ■ Make sure the cables connecting the scanner, the scanner server, and the client computer meet system requirements and are properly connec[...]

  • Page 116

    110 Solving Problems Scanning Problems The file size is too big. Adjust your scan settings. Try setting at a lower resolution (dpi), or scan only part of the image. Your scanned image is faint or has gaps. ■ Check the brightness. Decrease the software or driver ’ s brightness setting. ■ Try adjusting the Gamma and Exposure settings in the Ima[...]

  • Page 117

    Solving Problems 111 Your scanned image is blurred or distorted. ■ Check the position and condition of your document. Make sure the document is placed flat against the scanner ’ s document table glass. If only part of the image is blurred, part of your document may be wrinkled or warped. ■ Make sure the document table glass is clean. ■ Make[...]

  • Page 118

    112 Solving Problems Your image scans at an angle. Check the position of your document. It may be placed at an angle on the document table. Align it so the horizontal and vertical edges are carefully aligned with the scales on the top and side of the document table. Straight lines in the image come out jagged. Make sure the document is aligned with[...]

  • Page 119

    Solving Problems 113 Moir é (cross-hatch) patterns appear in the image when you perform halftone scanning. ■ Make the image size slightly smaller. ■ Use a transparent sheet between the document and the document table to defocus the image. ■ Reposition the document on the document table. Try positioning the document at a slight angle. ■ Mak[...]

  • Page 120

    114 Solving Problems Uninstalling the Scanner Software If you ’ ve tried every other solution and your system still doesn ’ t recognize your scanner, try uninstalling the scanner driver software, as described in this section, then reinstalling it. Uninstalling EPSON TWAIN HS Follow the procedure for uninstalling EPSON TWAIN HS on your system. W[...]

  • Page 121

    Solving Problems 115 Uninstalling EPSON TWAIN HS Network 1. On the Start menu, click Programs , EPSON Network Scanner , EPSON TWAIN HS Network Uninstall . 2. When you ’ re finished, restart your computer. Uninstalling EPSON Scan Server 1. Click Start , Programs , EPSON Scan Server , and select EPSON Scan Server Uninstall . 2. When you ’ re fini[...]

  • Page 122

    116 Solving Problems Solving Problems with the Automatic Document Feeder This section gives you instructions for fixing paper jams and adjusting the scanning position for the automatic document feeder (ADF). Fixing Paper Jams 1. First open the ADF cover to determine where the paper jam occurred. 2. If paper is jammed in the feeder, open the cover o[...]

  • Page 123

    Solving Problems 117 3. If paper jams in the paper eject position, open the cover on the right and slowly pull out the jammed paper as shown. (Be careful not to pull too hard or the paper may tear, making it more difficult to remove.) 4. If the paper tears, open the middle cover and remove the paper. Changing the Document Feed Speed When you scan u[...]

  • Page 124

    118 Solving Problems Where To Get Help EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: To speak to a technical support representative, dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM , Pacific Time, [...]

  • Page 125

    Solving Problems 119 Software Technical Support Software Telephone Fax Online and E-mail EPSON TWAIN HS (562) 276-4382 (800) 922-8911 (800) 922-8911 fax-on-demand system http://support.epson.com PixTools QuickScan ISIS Driver (408) 325-3800 (408) 232-9292 www.pixtran.com support@pixtran.com NewSoft Presto! PageManager (510) 445-8616 (510) 445-8601 [...]

  • Page 126

    120 Solving Problems[...]

  • Page 127

    121 Appendix A Installing the TCP/IP Protocol To use your EPSON GT-30000 as a network scanner, your client computers and scanner server must have a network interface card, a network interface card driver, and the TCP/IP protocol installed. In addition, both the client computers and the scanner server must have an IP address assigned. If you ’ re [...]

  • Page 128

    122 Installing the TCP/IP Protocol Installing the TCP/IP Protocol on Windows Me and Windows 2000 When running Windows Me or Windows 2000, your TCP/IP protocol should automatically be set correctly for the station it is installed on if you are not running a DHCP server. To check the protocol, follow these steps. 1. Open the Control Panel and double-[...]

  • Page 129

    Installing the TCP/IP Protocol 123 4. Make sure that Obtain an IP address automatically is selected and click OK . (If you need to manually assign an IP address, contact your Network Administrator.) 5. Click OK to close the Local Area Connection Properties screen. 6. Click Close to close the Local Area Connection screen. Installing the TCP/IP Proto[...]

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    124 Installing the TCP/IP Protocol 5. Select Microsoft from the Manufacturers list, and TCP/IP from the Network Protocols list. Then click OK . 6. Continue with the instructions in the next section to assign an IP address. Assigning an IP Address for Windows 95 and Windows 98 (First Release) If your network is connected to the Internet, ask your In[...]

  • Page 131

    Installing the TCP/IP Protocol 125 When you have your IP address, follow the steps below to assign it to your computer. 1. Select TCP/IP on the list of installed network components, and then click the Properties button. If necessary, click the IP Address tab. 2. Click Specify an IP address , and then enter the IP address and subnet mask. If you ’[...]

  • Page 132

    126 Installing the TCP/IP Protocol Installing the TCP/IP Protocol on Windows NT 4.0 1. Open the Control Panel and double-click the Network icon. If necessary, click the Protocols tab. 2. Check that TCP/IP Protocol appears in the list of network protocols. If it appears in the list, go to “ Assigning an IP Address on Windows NT 4.0 ” on page 127[...]

  • Page 133

    Installing the TCP/IP Protocol 127 Assigning an IP Address on Windows NT 4.0 If your network is connected to the Internet, ask your Internet provider or system administrator for a formal IP address. If your network is not connected to the Internet, you can use an IP address in the following ranges: 10.0.0.0 to 10.255.255.255, 172.16.0.0 to 172.31.2[...]

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    128 Installing the TCP/IP Protocol[...]

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    129 Appendix B Specifications General Scanner type Flatbed, color Photoelectric device Color CCD line sensor Effective pixels 7020 × 10200 pixels at 600 dpi, 100% scaling Color depth 36-bit internal/24-bit external Grayscale depth 12-bit internal/8-bit external Maximum document size 11.7 × 17.0 inches (297 × 432 mm) A3, Ledger, B4, Legal, A4, Le[...]

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    130 Specifications Digital halftoning 4 dither patterns (A, B, C, and D) for bi-level and quad-level data (2 downloadable dither patterns) Gamma correction 2 types for CRT display 3 types for printer 1 type user-defined Color correction 1 type for CRT display 3 types for printer (available in color byte sequence mode and color line sequence mode) 1[...]

  • Page 137

    Specifications 131 SCSI Interface Interface type SCSI 2 and SCSI 3 Logic level TTL-compatible ID setting Selectable from 0 to 7 Terminator Internal terminator (enable/disable selectable) Connector select switch W: 68-pin connector N: 50-pin connector Connector type Micro DB 50-pin connector Micro DB 68-wide pin connector Initialization methods Hard[...]

  • Page 138

    132 Specifications Automatic Document Feeder (B813212) General Paper input/output Load face up; eject face down Paper quantity 100 pages (80 g/m 2 paper, maximum total thickness under 0.48 inches [12 mm]) Reliability 600,000 sheets (load/eject MCBF) Dimensions Width: 23.8 inches (606 mm) Depth: 19.2 inches (488 mm) Height: 5.3 inches (134 mm) Weigh[...]

  • Page 139

    133 Appendix C Notices System Requirements The minimum system requirements are listed below. For optimum performance, a faster processor and more memory are recommended. If you ’ re scanning high resolution images, you need more than the minimum available hard disk space. Color and tone reproduction are subject to the display capability of your c[...]

  • Page 140

    134 Notices Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the scanner. ■ Unplug the scanner before cleaning. Clean with a damp cloth only. Do not spill liquid on the scanner. ■ Do not place the scanner on an unstable surface or near a radiator or he[...]

  • Page 141

    Notices 135 Declaration of Conformity According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: EPSON AMERICA, INC. Located at: MS 3-13 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Telephone: (562) 290-5254 Declare under sole responsibility t[...]

  • Page 142

    136 Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and[...]

  • Page 143

    Notices 137 ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monit[...]

  • Page 144

    138 Notices purchased from an end user. EPSON is not responsible for warranty service should the EPSON label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disas[...]

  • Page 145

    139 Index A Accessories, 118 Adobe Acrobat Reader using, 6 to 7 Adobe Acrobat Reader, using locating the PDF manuals, 7 Auto Exposure button, 59 Auto Locate button, 59 Automatic document feeder document feed speed, 117 installing, 14 to 15 paper jams, fixing, 116 to 117 problems, 109 specifications, 132 using, 56 to 57 B Batch scanning, 55 Blurred [...]

  • Page 146

    140 EPSON TWAIN HS Network installing, 91 to 94 problems, 105, 109 scanning with, 98 starting, 97 uninstalling, 115 ERROR light, 102, 103 to 104 Exposure setting, 59 F File size, 110 Fluorescent lamp, replacing, 102 H Help EPSON, 118 to 119 software, 119 Highlight setting, 59 Home position, 102 I IEEE 1394 connecting the scanner, 21 to 22 specifica[...]

  • Page 147

    141 R READY light, 59, 102, 103 Registering your software, 8 Requirements electrical, 130 environmental, 130 system, 133 Resizing images, 55 Resolution choosing, 54 maximum, 129 S Safety instructions, 134 Scaling images, 55 Scanner address, 93 connecting, 17 to 22 parts, 12 selecting source, 53 to 54 setting up, 9 software, uninstalling, 114 to 115[...]

  • Page 148

    142 Troubleshooting automatic document feeder, 109, 116 image quality, 110 to 113 scanner, 106 to 107 setup, 105 to 106 software, 108 to 109 testing the scanner, 16, 28, 34, 39 U Uninstalling software, 114 to 115 Unlocking scanner, 13 Unpacking scanner, 10 to 11 W Warranty, 137 Windows 2000 scanner software, installing, 30 to 35, 71 to 74 selecting[...]