Epson DFX-9000 manual

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Table of contents for the manual

  • Page 1

    9-pin Dot Ma trix Prin ter No part of thi s public ation may be r eproduced, s tored in a r etrieval s ystem, or transmitted in any for m or by an y means, elec tronic, m echanical , photoco pying, reco rding, or o therwise , with out the prior wri tten pe rmissio n of Seik o Epson C orporat ion. The inform ation co ntain ed herein is desi gned onl[...]

  • Page 2

    2 Conten ts Chapter 1 Safety Instru ction s Warnings, Cautions, a nd Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hot Parts Cauti on Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Important Safet y Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2 Paper Hand[...]

  • Page 3

    3 Changing the p rinter driver sett ings . . . . . . . . . . . . . . . . . . . . . 47 Using the Printer Driver with Windows XP, 2000 , and Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Accessing the pr inter driver from Windows app lications . . . 49 Accessing the print er driver from the St art m[...]

  • Page 4

    4 Printing Hex Du mp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Paper loading or feeding problems . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    5 Appendi x A Product In form ation Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Printer Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Elect[...]

  • Page 6

    6 Safety Instruc tions Chapter 1 Safety In structions Warnings, Cautions, and Notes w War ning s must be followed carefully to avoid bo dily injury . c Cautions must be observed to avoid damage to your equipment. Notes contain important i nformation and useful tips on the operation of your printer. Hot Parts Caution Symbol Important Safety Instruct[...]

  • Page 7

    Safety Instruc tions 7 1 1 1 1 1 1 1 1 1 1 1 1 When setting up the printer ❏ Because the pr inter weig hts approxi mately 34 kg , you should not lif t or carry it alone. Two pe ople should carry it by the botto m. ❏ Do not plac e the print er on an unstab le surface or ne ar a radiator or heat source. ❏ Place the pri nter on a flat surfa ce. [...]

  • Page 8

    8 Safety Instruc tions ❏ Use o nly th e powe r co rd tha t comes with this pr oduc t. Use o f anot her co rd ma y resu lt in fir e or ele ctric shoc k. ❏ This pr oduct’s po wer cord is for use with this pr oduct onl y. Use with other equipment may r esult in fir e or electri c shock. When maintainin g the printer ❏ Unplug the printer b efor[...]

  • Page 9

    Safety Instruc tions 9 1 1 1 1 1 1 1 1 1 1 1 1 Bei Anschluss des Druckers an die Stromversorgung muss sichergestell t werden, dass die Gebaudeinstall ation mit eine r 16 A-Sicherung a bgesichert is t. When Handlin g the paper ❏ Never feed l abels backward u sing the Micr o Feed d button . When fed backward , labels can easi ly peel off th e backi[...]

  • Page 10

    10 Safety Instruc tions ❏ Do no t turn of f the prin ter wh ile it is printi ng the hex dump. Al ways pr ess t he Pause butt on to sto p prin ting an d then turn off the p rinter . ❏ Do not recon nect the p ower cord to an el ectrical out let that has th e wron g volta ge for yo ur prin ter. ❏ Never rep lace the pri nt head you rself; you may[...]

  • Page 11

    Paper Ha ndling 11 2 2 2 2 2 2 2 2 2 2 2 2 Chapter 2 Paper Handling Using the Two-Tractor System Your printer ’s paper handling system consists of a fr ont push tractor and a rear push tract or. Both trac tors are easy to l oad and operate, and both accommodate a wide variet y of pape r types, including labels and multi-p art forms. The printer a[...]

  • Page 12

    12 Paper Handling Positioning the paper supply You can load con tinuous paper from both the front and the rear, so be s ure to l eave enoug h room aroun d the pr inte r for the two stacks of fresh paper and for t he printed s tack. Make sur e you align your pape r supply with the pap er loa ded in the t ractor so the pape r feeds sm oothly int o th[...]

  • Page 13

    Paper Ha ndling 13 2 2 2 2 2 2 2 2 2 2 2 2 What paper types you can use You can use the continuo us paper ty pes listed bel ow. Loading Paper onto the Front Tractor Foll ow th ese ste ps to lo ad pap er on to the fr ont t ractor : 1. Turn off the pri nter. Continuous Paper Types Front Tractor Rear Tractor Single -sheet avail able avail able Multi -[...]

  • Page 14

    14 Paper Handling 2. Op en the print er’s fron t cover by lifti ng up the mid dle of its botto m edge until it locks in place , as show n bel ow. 3. Re lease the sp rocket loc k levers on both the right and left sprockets by pulling each lever down. c Caution: Do not try to pull on or remove the elastic cord from the tractor. front cover sprocket[...]

  • Page 15

    Paper Ha ndling 15 2 2 2 2 2 2 2 2 2 2 2 2 4. Posit ion the left sprocket so t hat the spro cket pins ar e to the left of th e arrow mark on the scale. Loc k it into place by pushing up the sprocket lock lever. 5. No w sli de the r ight s proc ket to appr oxima tely m atc h the width of you r paper. (Do not l ock it in pl ace yet.) arrow m ark on t[...]

  • Page 16

    16 Paper Handling 6. Slid e the two pap er supports so that they a re spaced evenly between the t wo sprockets. Note: To use the paper that is less than four inches wide, remove the pa per supports. 7. Op en both sproc ket covers. paper suppo rts sprocket cover[...]

  • Page 17

    Paper Ha ndling 17 2 2 2 2 2 2 2 2 2 2 2 2 8. Be s ure yo ur pa per h as a c lean, straig ht edg e, an d then fit the first few hol es in the paper over the sprocket pins as shown b e l o w . T h e s i d e o f t h e p a p e r t h a t y o u w a n t t o p r i n t o n s h o u l d be facing you. Now close the sp rocket covers. Note: When loading paper [...]

  • Page 18

    18 Paper Handling Note: Be careful not to pull the paper t oo tightly when adjusting the right sprocket. 10. Pull the print er’s fron t cove r out slig htly and lower it u ntil it is closed. c Caution: ❏ Do not push the front cover directly down; always pull it out sli ghtly before cl osing. ❏ Before turning on the printer, be absolutel y sur[...]

  • Page 19

    Paper Ha ndling 19 2 2 2 2 2 2 2 2 2 2 2 2 11. Tu rn on t he pr inter. The pr int h ead mo ves to the l eft and the LCD turns on. Also, eithe r the front or rear t ractor arrow o n the Tracto r Select ind icator light s up, de pendin g on wh ich tractor wa s selected when the pr inter was tur ned off la st. 12. Check the Tracto r Selec t indicato r[...]

  • Page 20

    20 Paper Handling The Tractor Se lect indicator changes to gr een. The paper is now loaded to the top- of-form pos ition. If it looks like the print ing will star t too h igh o r low o n the p age, ad just the pa per p ositio n. See “Adjusting th e Paper Posit ion” on p age 26 for inst ructions. Loading Paper onto the Rear Tractor Follow th e s[...]

  • Page 21

    Paper Ha ndling 21 2 2 2 2 2 2 2 2 2 2 2 2 3. Open the rear flap at the bac k of the top c over. 4. Re lease th e spro cket l ock lev ers on the r ear tra ctor’s righ t and left spr ockets by pulling each lever f orward. c Caution: Do not try to pull on or remove the elastic cord from the tra ctor . rear fl ap sprocket lock lever[...]

  • Page 22

    22 Paper Handling 5. Posi tion the right spr ocket so that the spr ocket pins are to the right of the arrow mark on the scale. Lock i t in plac e by pushing the sprocket lock lever back. 6. Now slide the left spr ocket to ap proximately ma tch the width of your paper. (Do not lock it i n place yet. ) arrow ma rk on the scale[...]

  • Page 23

    Paper Ha ndling 23 2 2 2 2 2 2 2 2 2 2 2 2 7. Op en bo th sp rocke t cov ers. 8. Make sure your paper has a clean, straig ht edge. With the sid e of the pap er you want t o print o n facing down, i nsert your pape r thr ough th e open ing a t the re ar of th e print er. Note: You may find it easier to load the paper by standing to the side. That wa[...]

  • Page 24

    24 Paper Handling 9. Fit t he first fe w holes in the paper over the sprock et pins as shown below. No w close the spro cket covers. 10. Slide th e left sprock et to remove any slack i n the pa per. Make sure the paper is straight and has no wr inkles. Push the sprocket l ock lever back to lo ck the sprocket i n place. After you lock t he left spro[...]

  • Page 25

    Paper Ha ndling 25 2 2 2 2 2 2 2 2 2 2 2 2 Note: Be careful not to pull the paper too tightly when adjusting the left sprocket. 11. Close the top cover and the rear fla p. The paper i s now loaded in the standby position. 12. Tu rn on t he pr inter. The pr int h ead mo ves to the l eft and the LCD turns on. Also, eithe r the front or rear t ractor [...]

  • Page 26

    26 Paper Handling If the r ear tracto r arro w light is r ed, pres s the LF/FF Load button t o load the pap er. If the fr ont tra ctor arrow light is r ed, pr ess the Front/Rear button to switch to the rea r tractor. W hen the print er switches trac tors, it also l oads the pap er auto mati cally. The Tractor Se lect indicator changes to gr een. Th[...]

  • Page 27

    Paper Ha ndling 27 2 2 2 2 2 2 2 2 2 2 2 2 Note: The printing position (based on the top-of-form position) is controlled by your software. To change the print position, adjust your software’s print settings. Use the following pr ocedure only if your software does not allow print p osition adjustment. Adjusting the top-of-f orm position The top -o[...]

  • Page 28

    28 Paper Handling c Caution: To adjust the top-of-form positi on when you are printing on labels, con tinuous form s with labels , or overlappi ng multi-pa rt forms, use the Micro F eed u button only; do not enter the top-of-form mode. Never feed labe ls backward through the printer. 1. Ma ke sure t he pr inter is turne d on an d the de sired tract[...]

  • Page 29

    Paper Ha ndling 29 2 2 2 2 2 2 2 2 2 2 2 2 4. Use t he Micr o Fee d butt ons to feed the p aper to the desir ed top-of-fo rm position. The letter “A” on the ribb on protector shows you where the bottom edge of yo ur first line of text will print. This positi on is based on the first p rintable li ne of text. If you r softw are inser ts a top m [...]

  • Page 30

    30 Paper Handling When you move the printing p osition, yo u temporari ly change the top-of-for m position by the same amo unt. For example, if you adjust t he printing in the middle of the pag e so that it falls a half-inch lower , the next page wi ll begin pr inting a half-inc h lower as well. The pr inter remember s this temporary to p-of-form p[...]

  • Page 31

    Paper Ha ndling 31 2 2 2 2 2 2 2 2 2 2 2 2 1. Make sure that the print er is turned on. 2. Set the posi tion fo r the se tting s listed below in the defau lt- setti ng mo de. 3. Mak e the sett ings in the Sele cType mode as shown b elow. Tearing Off the Printed Pages After you finis h printing, you can use the tear-off featur e to adva nce c ontinu[...]

  • Page 32

    32 Paper Handling This feat ure lets you save pap er that woul d normally be lost between documents. If the perfo ratio n betwee n pag es is no t aligne d wit h the te ar-off edge, you ca n adjust the tea r-off position using the micro- feed feature. The print er remembers this new te ar-off position. c Caution: Never use the tear-off feature to re[...]

  • Page 33

    Paper Ha ndling 33 2 2 2 2 2 2 2 2 2 2 2 2 2. Op en the pa per sepa rator cover (t he flap o n the to p part of the prin ter’s t op co ver). T his exp oses th e print er’s tear-off edge. 3. Press the Te ar Off butt on to en ter the tear-o ff mode . The Tea r Off light comes on and the printer f eeds the paper’ s perforatio n to the p rinter?[...]

  • Page 34

    34 Paper Handling Note: You can reset the tear-off position on ly when you are in tear-off mode (after you press the Tear Off b utton once and the Tea r Off light is on). The printer rememb ers the new tear-off position even after the printer is turned off, reset, or initialized. 5. Tear off the pa ge usi ng the te ar-off ed ge on th e print er’s[...]

  • Page 35

    Paper Ha ndling 35 2 2 2 2 2 2 2 2 2 2 2 2 Switching Between Front and Rear Tractors You can easily switch between p aper loaded on the front tractor and paper l oaded on the re ar tractor . The inst ructions below explain how to switch fr om the front tractor t o the rear t ractor, but you ca n follow the same step s to swit ch from the rear tract[...]

  • Page 36

    36 Paper Handling 2. If you have a pr inted document or excess paper still in the printer, use the tear-off feat ure described in the previo us section to tear off the docum ent or excess p aper. c Caution: Always tear off the printed document and any excess paper before switching tractors. Nev er feed more than one page backward through the printe[...]

  • Page 37

    Paper Ha ndling 37 2 2 2 2 2 2 2 2 2 2 2 2 Changing the Paper This sectio n desc ribes ho w to ch ange pa per o n the fr ont trac tor, but you can follow t he same steps when you change the paper on the rear tr actor. Before yo u start , make sure the printe r is tu rned on and the front tractor i s selected. (If y ou are changing t he paper on t h[...]

  • Page 38

    38 Paper Handling 2. Press the Fr ont/R ear button to switch to the rear tractor. The front -load ed pap er aut omati cally fe eds b ack to th e stan dby posi tion. 3. Op en the print er’s front co ver. (To c hange the re ar-loaded paper, ope n the pri nter’s top cover and the rear flap .)[...]

  • Page 39

    Paper Ha ndling 39 2 2 2 2 2 2 2 2 2 2 2 2 4. Open the sprocket covers and remove the p aper from the tractor. 5. Loa d the new paper. Se e “Loading Paper onto the R ear Tracto r” on page 20 (or “Loa ding Paper onto the Fr ont Tracto r” on pa ge 13) fo r instr uctions. Printing on Multi-Part Forms and Labels Your printer can print on both s[...]

  • Page 40

    40 Paper Handling If yo u are u sing multi-p art for ms or labels , you may wa nt to us e the opti onal pul l tracto r. See “Using the Pull Tractor ” on page 135 for d etails. c Caution: When printing on label s, be absolutely sure that your printing stays within the printable area of the label to prevent damage to the print head. See “Paper?[...]

  • Page 41

    Paper Ha ndling 41 2 2 2 2 2 2 2 2 2 2 2 2 The DFX-9000 can print o n multi-part forms that vary in thickness, s uch as forms with labels on them or f orms that overl ap slightly where they are glued together. These for ms are th icker in the label area and in t he places wher e they overla p or are joi ned together, as shown below. When you use fo[...]

  • Page 42

    42 Paper Handling Using labels When sele cting la bels fo r prin ting, always choo se the ty pe mounted on cont inuous pape r with sproc ket holes for us e with a tractor. See “Loadin g Paper onto the Fron t Tractor” on p age 13 for instruct ions for loa ding continuous pap er. c Caution: Never use the Tear O ff , Front/Rear , or Micro F eed d [...]

  • Page 43

    Printer Software 43 3 3 3 3 3 3 3 3 3 3 3 3 Chapter 3 Printer Software About Your Printer Software The Epson software includes the p rinter driver so ftware and EPSON Statu s Monitor 3. The printer dr iver is software tha t allows you r computer to con trol the pri nter . You n eed to ins tall the pri nter drive r so your Windows software ap plicat[...]

  • Page 44

    44 Printer Soft ware Using the Printer Driver with Windows Me, 98, and 95 You can access the p rinter driver from your Win dows applica tions or from the Sta rt menu. ❏ When you access t he printer dr iver from a Win dows applica tion, any se ttings yo u make app ly only to the applica tion you ar e using. See “Accessi ng the print er driv er f[...]

  • Page 45

    Printer Software 45 3 3 3 3 3 3 3 3 3 3 3 3 1. Selec t Print S etup or Pr int from the File menu of y our applicat ion software. I n the Pri nt or Pri nt Setup dial og box displayed , make sure tha t your print er is selec ted in the Name drop-down l ist.[...]

  • Page 46

    46 Printer Soft ware 2. Cli ck Print er , Setup , Properties , or Options . (T he button you clic k depen ds on yo ur appl icatio n and you may n eed to cl ick a combinati on of these button s.) The Prop erties window appears, an d you see t he Paper, Graphics, an d Device Opt ions menus. These menus contai n the printer driver setti ngs. 3. To vie[...]

  • Page 47

    Printer Software 47 3 3 3 3 3 3 3 3 3 3 3 3 3. Ri ght-clic k your pri nter icon, and click Proper ties . The screen displays the Pr operties wi ndow, which cont ains the Paper , Graphics, Devic e Options, and Utili ty menus. These menus displ ay the pri nter dr iver setti ngs. 4. To view a menu, cl ick the co rresponding t ab at t he top of the win[...]

  • Page 48

    48 Printer Soft ware When you fini sh ma king prin ter d river se ttings , clic k OK to app ly the sett ings, or cli ck Re sto re D efa ult s to return the set tings to thei r defa ult val ues. Once y ou have c hecked y our prin ter driv er setti ngs and ma de any necessary changes, you are read y to print. Using the Printer Driver with Windows XP,[...]

  • Page 49

    Printer Software 49 3 3 3 3 3 3 3 3 3 3 3 3 Acce ssing the printe r driver from W indows applications Follow these steps to access the printer dr iver from a Windows applicat ion: Note: The examples i n the following secti on are from the Wi ndows 2000 operating system. They may v ary in appearance fr om what actually appears on your screen; howeve[...]

  • Page 50

    50 Printer Soft ware 2. Cli ck Print er , Setup , Properties , or Options . (T he button you clic k depen ds on yo ur appl icatio n and you may n eed to cl ick a combinati on of these button s.) The Document Properties window appears, and you se e the Layout and Paper/Qualit y menus. These menus contai n the printer driver setti ngs.[...]

  • Page 51

    Printer Software 51 3 3 3 3 3 3 3 3 3 3 3 3 3. To view a menu, cl ick the co rresponding t ab at t he top of the window. See “Changi ng the print er driver settings ” on page 53 to chang e the settin gs. Accessing the printer driver from the Start menu Follow these steps t o access the pr inter driver fro m the Start men u: Note: The screen sho[...]

  • Page 52

    52 Printer Soft ware 3. Ri ght-click your print er icon , and click Printin g Preferenc es (in Window s XP or 2000) o r Document Defaults (in Windows NT 4.0). The scr een displays the Defa ult Document Properti es window, which contains the L ayout and Paper/Quality menus. These menus display the printer driver setting s.[...]

  • Page 53

    Printer Software 53 3 3 3 3 3 3 3 3 3 3 3 3 When you click Proper ties in the me nu disp layed by right-c licking the pr inter icon, the Pro perties wind ow appears, whic h includes menus used t o make the printer drive r setti ngs. 4. To view a menu, cl ick the co rresponding t ab at t he top of the window. See “Pri nter Driv er Setting s Overvi[...]

  • Page 54

    54 Printer Soft ware When you fini sh making you r printer d river setti ngs, clic k OK to apply t he settings, or click Cancel to c ancel your changes . Onc e you h ave ch ecked your pr inte r drive r sett ings an d chan ged them if necess ary, you are ready t o print. Printer Driver Settings Overview The followi ng tables show the Win dows printe[...]

  • Page 55

    Printer Software 55 3 3 3 3 3 3 3 3 3 3 3 3 Printer settings Settings Explanations Paper Si ze Select the size of the p aper you w ant to us e. If you do not see your pa per size, use the scro ll bar to scroll throug h the list. If your pap er size is no t includ ed in the list, se e “Defin ition o f Custom Paper Size” on pa ge 56 for instructi[...]

  • Page 56

    56 Printer Soft ware * For de tails, see Window s help. Definition of Cust om Paper Size If yo ur pape r is not in clud ed in the Paper S ize dro p-down list, y ou can add t he size to the l ist. Printer Fo nts Support Select a character tabl e group to use. You can select one of three chara cter table groups, Standard, Expand ed, an d None ( Bit I[...]

  • Page 57

    Printer Software 57 3 3 3 3 3 3 3 3 3 3 3 3 For Windows Me, 9 8, and 95: Click Custom or User Defined Size an d enter the pap er size in the dialog box th at app ears . For Windows XP, 2000, and Windows N T 4.0: 1. For Windows 2000 or Windows NT 4.0, c lick Start , point to Settings , a nd click t o Print ers . Fo r Wind ows X P Pr ofes sion al, c [...]

  • Page 58

    58 Printer Soft ware Monitoring settings Using EPSON Status Monitor 3 EPSON S tatus Monitor 3 is avail able for W indows XP, Me, 9 8, 95, 2000, and Windows NT 4.0 . It allows you to monitor your printer’s status, a lerts you when printer er rors occ ur, and pro vides troubleshoot ing instruct ions when needed. EPSON Stat us Monitor 3 is availa bl[...]

  • Page 59

    Printer Software 59 3 3 3 3 3 3 3 3 3 3 3 3 Befo re using EPSO N Statu s Moni tor 3, be sure to r ead the README file on the User CD-ROM. T his file contains the l atest info rmatio n on th e utilit y. Setting up EPSON Status Mo nitor 3 Follow these steps t o set up EPSON St atus Monitor 3: 1. Open the Utilit y menu as de scribed i n “Using th e [...]

  • Page 60

    60 Printer Soft ware 3. The following set tings are avai lable: Note: Click the Default button to revert all items to the defaul t settings. Accessing EPSON Status Monitor 3 Do one of t he following to access EPSON Status Monit or 3; ❏ Double-c lick the p rinter- shaped shor tcut ico n on th e taskbar. To add a shortcut icon to the t askbar, go t[...]

  • Page 61

    Printer Software 61 3 3 3 3 3 3 3 3 3 3 3 3 When you a ccess EPSON Stat us Monitor 3 as descr ibed abov e, the following p rinter stat us window ap pears. You can vi ew print er stat us info rmation in this wi ndow. Installing EPSON Status Monitor 3 Foll ow th e steps below to insta ll EPSO N Stat us Mon itor 3 . 1. Make sure that t he printer i s [...]

  • Page 62

    62 Printer Soft ware 5. Sele ct the EPSON Sta tus Monitor 3 chec k box, then click Install . 6. In the dialo g box that a ppears, mak e sure tha t your pri nter icon is select ed, and click OK . Then follow the on-screen inst ructions . 7. When the installat ion is complete, cl ick OK . Setting Up Your Printer on a Network Sharing the printer This [...]

  • Page 63

    Printer Software 63 3 3 3 3 3 3 3 3 3 3 3 3 Setting the clients ❏ For Windows Me, 9 8, or 95, see “W ith Windows Me, 98, or 95” on page 68 . ❏ For Windows XP or 200 0, see “W ith Windows XP or 2000” on page 70. ❏ For Windows NT 4.0, see “Wit h Windows NT 4.0” on page 73 . Note: ❏ When sharing the printer, be sure to set EPSON St[...]

  • Page 64

    64 Printer Soft ware 3. Cli ck File an d Print Shar ing on the Configurati on menu. 4. Sele ct the I wa nt to be able to allo w oth ers to prin t to my printe r(s). check box, then click OK . 5. Cli ck OK to acc ept th e sett ings. Note: ❏ When “Insert the Disk” appears, insert the Windows Me, 98, or 95 CD-ROM in the computer. Click OK and th[...]

  • Page 65

    Printer Software 65 3 3 3 3 3 3 3 3 3 3 3 3 ❏ When sharing the printer, be sure to set EPSO N Status Monitor 3 so that the shared pr inter can be monitored on the printer server. See “Setting up EPSON Status Monitor 3” on page 59. You need to set t he client computer s so that they can use the prin ter on a netwo rk. Se e the fo llowi ng page[...]

  • Page 66

    66 Printer Soft ware For Windows X P, if the fol lowing menu ap pears, click ei ther Network S etup Wiza rd or If you understand th e security risks but want to share printer s without run ning the wizard, click her e. In either case, follow the on-screen instructi ons. 3. Fo r a Windows 2000 or Windows NT 4.0 pr inter server, selec t Shared as (f [...]

  • Page 67

    Printer Software 67 3 3 3 3 3 3 3 3 3 3 3 3 For a Windows XP p rinter serv er, select Sh are this pri nter , then type th e name in the Share name box and click OK . Note: Do not use spaces or hyphens for the sh are name, or an error may occur. You need to set t he client computer s so that they can use the prin ter on a netwo rk. Se e the fo llowi[...]

  • Page 68

    68 Printer Soft ware ❏ This section describes how to access the sh ared printer on a standard network system using the server (Microsoft workgroup). If you cannot access the shared printer due to the netw ork system, ask the administrator of the network for assistance. ❏ This section describes how to inst all the printer driver by accessing the[...]

  • Page 69

    Printer Software 69 3 3 3 3 3 3 3 3 3 3 3 3 5. Clic k the computer or server that is connected to the shared printer, a nd the name of the shared pr inter. Then c lick OK . Note: The name of the shared printer may be changed by the computer or server that is connected to the sha red printer. To make sure of the name of the shared printer, ask the a[...]

  • Page 70

    70 Printer Soft ware Note: You can change the shared printer’s name so that it ap pears only on the client computer. With Windows XP or 2000 Follow th ese steps to se t Windows XP or 200 0 clients. You ca n instal l the prin ter driv er of th e shared printer , if you ha ve Pow er Use rs or m ore p owerfu l acc ess ri ghts ev en if y ou are n ot [...]

  • Page 71

    Printer Software 71 3 3 3 3 3 3 3 3 3 3 3 3 3. Selec t Network p rinter (for Windows 2000) or A network printer , or a printer attached to another computer (for Windo ws XP) , then c lick Next . 4. For Windows 2000, sel ect Type the printe r name , or click Next to browse for a printer , then click Next . Note: You can also type the shared printer?[...]

  • Page 72

    72 Printer Soft ware 5. Clic k the icon of the computer or server th at is connected to the shared printe r, and the name of the shared printer . Then click Next . Note: ❏ The name of the shared printer may be changed by the computer or server that is co nnected to the shared printer. To make sure of the name of the shared printer, ask the a dmin[...]

  • Page 73

    Printer Software 73 3 3 3 3 3 3 3 3 3 3 3 3 7. Make sure of the settings, then click Finish . . Wit h Wi nd ows NT 4.0 Follow these steps to set Windows NT 4.0 clients. You ca n install the pr inter dr iver of the sha red printer , if yo u have Power Users or more powerful access r ights even if you are not the Administr ator. 1. Cli ck Start , poi[...]

  • Page 74

    74 Printer Soft ware 4. Clic k the icon of the computer or server th at is connected to the shared p rinter and the name of the shared printer . Then click OK . Note: ❏ You can a lso ty pe “(the name of the computer that is locally connected to the shared printer) (the shared printer’s name)” in Network path or queue name. ❏ The name o[...]

  • Page 75

    Printer Software 75 3 3 3 3 3 3 3 3 3 3 3 3 5. Sel ect w hether to us e the prin ter as the de fault printe r or no t, then click OK . 6. Cli ck Finish . Installing the printer driver from the CD-ROM This section describes how to install the print er driver in the clients when the comput ers of the server and clients use different OS. The on-screen[...]

  • Page 76

    76 Printer Soft ware When installi ng drivers in Wi ndows XP or 2000, “Digital Signature is not f ound.” may ap pear. Click Yes (for Windows 2000) or Continue Anyway (for Windows XP) a nd continue inst alling. The folder n ame differs dependin g on the OS bein g used. 3. Sel ect the name of the printer , then cl ick OK . Then foll ow the on-scr[...]

  • Page 77

    Printer Software 77 3 3 3 3 3 3 3 3 3 3 3 3 2. When cancel ing all p rinting docu ments, select Purge Print Documents (For Windo ws Me or 98) or Cancel All Documents (For Windows XP, 2000, or Windows NT 4.0) on the Printer menu. Whe n cance ling a sp ecified do cume nt, sele ct a docu ment yo u want to cancel and select Cancel Printing (For Window [...]

  • Page 78

    78 Printer Soft ware 3. Doub le-cli ck the Add/Remove Programs icon. 4. Sel ect E PSON Print er So ftwar e , and c lick the Add/Remove . Note: When using the Windows XP or Windows 2000 computer, clic k Change or Remove Programs , select the EPSON Printer Softwar e , then click Change/Remove . 1 2[...]

  • Page 79

    Printer Software 79 3 3 3 3 3 3 3 3 3 3 3 3 5. Cli ck the Printe r Model tab, sel ect the EPSON D FX-9000 ESC/P icon , then c lick OK . 6. If y ou uninst all Mo nitore d Print ers, cli ck Yes in the display ed dialog b ox. Note: You can uninstall only the Monitored Printers utilit y of EPSON Status Moni tor 3. Whe n the uti lity is u ninstalle d, y[...]

  • Page 80

    80 Printer Soft ware Follow th ese steps to unin stall the USB device driver . Note: ❏ Uninstall th e printer driver befo re uninstallin g the USB devic e driver. ❏ Once you uninstalled the USB device driver, you cannot access any other Epson printers connected with a USB interface cable. 1. Fo llow steps 1 th rough 3 of “Uni nstalling the Pr[...]

  • Page 81

    Printer Software 81 3 3 3 3 3 3 3 3 3 3 3 3 ❏ If the USB device driver i s not installed correctly, EPSON USB Printer Devices may not appear. Follow these steps to run the “Epusbun.exe” file in the CD-ROM. 1. Insert the CD-ROM in your computer’s CD-ROM driv e. 2. Access the CD-ROM drive. 3. Doub le-click the <Language>WIN98 or <[...]

  • Page 82

    82 Contr ol Pa nel Chapter 4 Control Panel Buttons and Lights a Tract or Sele ct Fron t indicato r On when the front tractor is selected. The l ight is gr een when paper is load ed, and red when the tract or is out of pape r. b Tractor Select Rear indicator On when the rea r tractor is sel ected. The l ight is green when paper is load ed, and red w[...]

  • Page 83

    Control Panel 83 4 4 4 4 4 4 4 4 4 4 4 4 cF r o n t / R e a r butto n Selec ts the front or rear tract or. If yo u have b een us ing paper loa ded on one tr actor, f irst remo ve the printed output b efore pre ssing thi s button to switch th e tractor. dF o n t ( Item U ) button ❏ Selects one of the font s. To select a font, see “Se lecting a F[...]

  • Page 84

    84 Contr ol Pa nel g Tear Off (S et U ) but ton ❏ Feeds continuous paper forward to the tear-off positi on. ❏ When the print er enters the SelecTyp e mode and default s etting mod e, the button wo rks as the Set U button. You can press the Set U button to se lect the previous value of a setti ng item. See “Changing the print er’s s etting s[...]

  • Page 85

    Control Panel 85 4 4 4 4 4 4 4 4 4 4 4 4 iT o p o f F o r m ( S e t D ) button ❏ Enters the top-of-f orm posi tion mode and sets the new top-of-form position after it has been adjusted with the Micro Feed butto ns. ❏ When the printer ent ers the Sel ecType mode an d default settin g mode, the button wor ks as the Set D button. Y ou can press th[...]

  • Page 86

    86 Contr ol Pa nel Selecting a Font and Pitch You can select one each of the pr inter’s fonts and pitches by using the b uttons on the printe r’s con trol p anel, as desc ribed b elow. Note: ❏ Settings you make in application programs usually override settings you make from the printer’ s control panel. For best results, u se your applicati[...]

  • Page 87

    Control Panel 87 4 4 4 4 4 4 4 4 4 4 4 4 1. Make sure that the print er is not pr inting. 2. Press the Fon t button. T he first availabl e font is d isplayed on the LCD. Press the Fo nt button until the fon t that you want to use is displa yed. The LCD goes back to the original st ate in a few seconds and the font you selected is set. 3. Press the [...]

  • Page 88

    88 Contr ol Pa nel SelecType m ode The settings that are available in the Selec Type mode are shown in th e follow ing tab le and e xplaine d in deta il afte r the ta ble. Menu Values (default in bold) Lan guag e English , Fr ench, Ger man, Ita lian, S panish, Portug uese Prin t settings *1 Exe cute Page lengt h fo r rear tracto r 3 inc hes, 3.5 in[...]

  • Page 89

    Control Panel 89 4 4 4 4 4 4 4 4 4 4 4 4 Serial b aud rate 19200 B PS , 9600 BPS, 480 0 BPS, 2400 BPS, 1200 BPS, 600 BPS, 300 BP S Serial p arity None , O dd, Ev en, I gnore Seria l data length 8-b it , 7-bi t Character table Standar d version : PC437 , PC850, PC860, PC863, PC865, P C861, BRASCII, Abicomp, Roman 8, ISO La tin 1 , PC858, ISO 8859- 1[...]

  • Page 90

    90 Contr ol Pa nel *1 After th is is disp layed, press the Set D (T op of Form) b utton t o pri nt all curre nt settings. *2 This se tting is ava ilable on ly in IBM PPDS emulatio n mode. *3 This setting i s available only when the optio nal perforation cutter (#C81570X ) is ins talled. *4 These settings are av ailabl e only whe n the opti onal Pri[...]

  • Page 91

    Control Panel 91 4 4 4 4 4 4 4 4 4 4 4 4 Line spac ing You can select 1/6 inches or 1/8 inches for line spacing . Left margin This sett ing allows y ou to set the margin (i n columns) from t he left e dge. T he ma rgin i s set in colum ns of 1 0 cpi, regard less o f the pit ch tha t is set. Right mar gin This sett ing allows y ou to set the margin [...]

  • Page 92

    92 Contr ol Pa nel Auto lin e feed When auto line feed is on, the pr inter acco mpanies each ca rriage return (CR) code recei ved with a line feed (LF) code. Print dir ection You can select b idirectiona l printing ( Bi-D ) o r unidir ectional printin g ( Uni -D ). Pri nting is nor mally bi direct iona l; howev er, unid irect ional p rinti ng allo [...]

  • Page 93

    Control Panel 93 4 4 4 4 4 4 4 4 4 4 4 4 Auto I/F (Interfac e) wait time When the printer is in t he auto interfac e mode and it recei ves no data from the currently select ed interface for the amount of time specified wi th this set ting, it determi nes which inte rface is receiving data and swi tches to t hat inter face. You can s pecify either 1[...]

  • Page 94

    94 Contr ol Pa nel Serial data le ngth This set ting i s availa ble on ly when d ata is t ransferre d via a se rial inte rface . Set t he data length of the seria l interfa ce to 8-bit or 7-bit . See you r computer manua l and software documenta tion for the proper sett ing. Char acter tabl e You can sel ect among variou s character t ables includ [...]

  • Page 95

    Control Panel 95 4 4 4 4 4 4 4 4 4 4 4 4 Low-no ise mo de When this m ode is set to On , th e nois e is re duce d, but t he p rinti ng speed is slower. Auto cut m ode This functi on is availab le only when the optional p erforation cutt er (#C81 570X) is in stalled in the p rinter . When th is settin g is set to On , the perforat ion cutter cuts ea[...]

  • Page 96

    96 Contr ol Pa nel Contin uous f orms wit h labe ls When t his sett ing is s et to On , you can print on continuous for ms with lab els. You can s et the lab el posi tion in t he defaul t-setting s mode. See “ Adjusti ng the labe l position” on page 30 for d etails. Skip ove r bindin g When thi s settin g is se t to On , the print head avoids t[...]

  • Page 97

    Control Panel 97 4 4 4 4 4 4 4 4 4 4 4 4 Save settings? This menu appears by pressing the Menu ( Tear Off and Top o f Form ) buttons in the SelecT ype mode. When you select Yes , the current sett ings in the Sel ecType mode a re saved. default-settin g mode You c an make setting s for co ntinuou s form s with la bels and t he pan el loc k out m ode[...]

  • Page 98

    98 Contr ol Pa nel Panel lock out If a sett ing is se t to Unlo ck, you c an use th e butt on, rega rdles s of the pa nel lock out mod e. If a sett ing is set to Lock , you ca nnot use the butt on wh en the p rinter is in the pa nel lo ck out mode . Changing the printer’s settings Changing the settings in the SelecType mode The followi ng table s[...]

  • Page 99

    Control Panel 99 4 4 4 4 4 4 4 4 4 4 4 4 Follow these steps t o enter the Se lecType mode and change the settings: Note: If you turn off the printer prior to exiting the SelecType mode, any changes you may h ave made are cancel ed and not saved. 1. Make sure pap er is lo aded. 2. Press the Menu ( Tea r Off and Top of Form ) bu ttons to ente r the S[...]

  • Page 100

    100 Contr ol Pa nel Note: You can scroll the me nu by ho lding the Item U ( Font ) or Item D ( Pitch ) button for a few seconds. 7. Press the Set U ( Tear Of f ) or Set D ( Top o f Form ) butto n to select the v alues withi n the selected p arameter until you find the desi red setti ng. Note: You can scroll the value by holding the Set U ( Tear Off[...]

  • Page 101

    Control Panel 101 4 4 4 4 4 4 4 4 4 4 4 4 Changing the setting s in the default-setting mode The followi ng table shows t he basic funct ion of each but ton in the defau lt- setti ng mo de. Follow these steps to enter the default-se tting mode and change the settin gs: Note: If you turn off the printer prior to exiting the default-settin g mode, se[...]

  • Page 102

    102 Contr ol Pa nel 3. Select o ne of the three mai n menus by pressing the Set U ( Tear Off ) or Set D ( T op of Form ) butto n. Note: You c an scro ll val ue by hold ing th e Set U ( Tear Off ) or Set D ( Top of Form ) button for a few seconds. 4. If you select Print Sett ings , press the Item D ( Pitch ) button to print the curr ent sett ings. I[...]

  • Page 103

    Control Panel 103 4 4 4 4 4 4 4 4 4 4 4 4 Lock-Out Mode You can res trict the use o f buttons on the cont rol panel by using the lock-out mode. In the basic setting, you can only use t he Pause , Load and Tear Off b u t t o n s , w h e n t h e l o c k - o u t m o d e i s o n . You c an sele ct which button s are loc ked whe n the p rinter is in the[...]

  • Page 104

    104 Problem S olver Chapter 5 Problem Solver Diagnosing the Problem For prob lems that ma y be relat ed to USB con nections, see “Correcti ng USB Problems” on p age 121 for detail s. If your problem i s not USB re lated, tr oubleshoot ing print er problems is best handled in two easy steps; first diagnose the problem, t hen apply lik ely soluti[...]

  • Page 105

    Problem Solver 105 5 5 5 5 5 5 5 5 5 5 5 5 Using the error indicato rs You c an iden tify man y comm on prin ter pro blems using the light s on the control panel and messa ges on the LCD panel . If your pri nter s tops w orking and o ne or more c ontrol panel l ights are on or flashing an d a message ap pears on the LCD p anel, or the printer beeps[...]

  • Page 106

    106 Problem S olver O = on, F = flashi ng ••• = short series of beeps (three beeps), •• ••• = long series of beep s (five beep s) Note: The printer beeps once if you press a control panel button when the corresponding function is not available. EPSON Status Monit or 3 EPSO N Stat us Mo nitor 3 provi des sta tus me ssage s and a gr a[...]

  • Page 107

    Problem Solver 107 5 5 5 5 5 5 5 5 5 5 5 5 If a pr oblem occur s while printin g, an e rror me ssage ap pear s in the Progres s Meter wind ow. Printing a Self Test Running the printe r’s self test he lps you det ermine whethe r the pri nter or the c omp uter i s caus ing th e pro blem : ❏ If the self test results are satisfactory, the printer i[...]

  • Page 108

    108 Problem S olver Note: To temporarily stop the self test, press the Pau se button. To resume the test, press the Pause butt on again. 3. To end the self test, press the Pause butt on to st op pr inting . Tear off the pa ge if nec essary , and th en tur n off the printer . c Caution: Do not turn off the printer while it is printing the self test.[...]

  • Page 109

    Problem Solver 109 5 5 5 5 5 5 5 5 5 5 5 5 3. Open a softwa re program and send a pri nt job to the pri nter. Your print er pri nts all th e code s it rec eives in hexa decima l format. By co mpar ing the char acter s printe d in th e rig ht colu mn wit h the printo ut of the h exadecimal cod es, you can check the code s the p rinte r is re ceiv in[...]

  • Page 110

    110 Problem S olver You can also use th e self test to deter mine whether the print er or the co mputer is cau sing the proble m. See “Printing a Self T est” o n page 107 f or instruc tions on printi ng a self test. To pinpoi nt communication prob lems, experie nced users may want to use the printe r’s hex dump mo de described in “Print ing[...]

  • Page 111

    Problem Solver 111 5 5 5 5 5 5 5 5 5 5 5 5 Paper loading or feeding problems The electrical outlet does not work. Use a different o utlet. The printer does not load c ontinuous paper or do es not feed i t properly. Cause What to do Continuous paper is not loaded properly. See “Loading Paper onto the Fro nt Tractor” on page 13 or “Loadin g Pap[...]

  • Page 112

    112 Problem S olver You have not torn off the printed pages before pressing the LF/FF Load button. Tear off the printed pages at the perforation. Then press the LF/FF Load button to feed the paper backward to the standb y pos ition. When you switc h between front and rear t ractors, the paper j ams or the print er does not fe ed the paper bac k to [...]

  • Page 113

    Problem Solver 113 5 5 5 5 5 5 5 5 5 5 5 5 Printing position problems Wrong top-of-form position Your printi ng appears too high or low on the page. Cause What to do The paper size setting in your application software or print er driver does not match the siz e of the paper you are using. Check the paper size setting i n your application or prin te[...]

  • Page 114

    114 Problem S olver Wrong tear-off position The printer pr ints on (or too far awa y from) the perf oration of your continuous paper. Cause What to do The tear-off position settin g is incor re ct. Adjust the te ar-off position using th e buttons on th e control panel. See “Adjustin g the top-of-form po sition” on page 27 for details. The print[...]

  • Page 115

    Problem Solver 115 5 5 5 5 5 5 5 5 5 5 5 5 Printing or printout quality problems The printer is on but it doesn’t pri nt. Cause What to do The interface cable is broken or twisted. Check that the interface cable is no t broken or twisted. If you have anoth er interface cable, replace the cable and check whether the printer works correctly. The pr[...]

  • Page 116

    116 Problem S olver The printer doe s not print when the computer sends data. Cause What to do The printer is paused. Press the Paus e button to turn off the Pause light. The interface cable is not plugged in securely. Check that both ends of the cable between the printer and the computer are plugged in securely. If the cable is connected correctly[...]

  • Page 117

    Problem Solver 117 5 5 5 5 5 5 5 5 5 5 5 5 The printout is pale. Cause What to do The ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the Ribbon Cartridge” on page 130. The printout is faint . Cause What to do The ribbon is worn out. Replace the ribbon cartridge as described in “Replacing the Ribbon Cartridge” on[...]

  • Page 118

    118 Problem S olver c Caution: Never re place the print he ad yourself; you may damage the printer . Also, other parts of the p rinter must be c hecked when th e print head is replaced . All the te xt is pr inted o n the same line. Cause What to do No line fee d co mma nd i s sen t at the end of each line o f text. Turn on the auto lin e feed setti[...]

  • Page 119

    Problem Solver 119 5 5 5 5 5 5 5 5 5 5 5 5 The wrong character table is selected in your software. Select the correct character table using your software or the SelecType mode. The character table setting in your software o verrides setti ngs made in the Selec Type mode. The printer you want to use is not selected in your so ftware Choose the corre[...]

  • Page 120

    120 Problem S olver Option using problems The perfo ration cutter is ins talled a nd the prin ter doe s not feed continuous paper properly. Cause What to do The perforation cutter’s connector is not plugged securely into th e printer. Turn off the printer then check the perforation cutter connector. The perforati on cutter is i nstalled and the p[...]

  • Page 121

    Problem Solver 121 5 5 5 5 5 5 5 5 5 5 5 5 Netwo rk pr oble ms Correcting USB Problems If you ar e having dif ficulty u sing your printer with a USB connection, re ad the informat ion in thi s section. Cannot conf igure the network interface or cannot print from t he network. Cause What to do The printer settings or network setting s may be wrong. [...]

  • Page 122

    122 Problem S olver M a k e s u r e t h a t y o u r c o m p u t e r i s a W i n d o w s X P , M e , 9 8 , o r 2 0 0 0 pre-in stalled model Your computer must be a Windows X P, Me, 98, or 2000 pre-inst alled model. Y ou may not be able to instal l or run the USB printer driver o n a compute r which is not equipped with a USB port or which has b een [...]

  • Page 123

    Problem Solver 123 5 5 5 5 5 5 5 5 5 5 5 5 If you r driver s are cor rectly installed , EPS ON U SB P rint er Devices should ap pear on the D evice Manager menu. If EPSON USB Printer Device s does not appear o n the Device Manager menu, click the plus (+) sign beside Other de vices to view the instal led devices. If USB Pri nter appears under Other[...]

  • Page 124

    124 Problem S olver 4. Unde r Other devices , select USB P rint er or EPSON DF X-9000 and click Remove . Then, click OK . 5. When t he follow ing dial og box appears, cl ick OK . Then c lick OK again to close the Syste m Properties dia log box. 6. Tu rn off the printer and restart your computer . Then, reinstal l the drivers fr om the beginning, fo[...]

  • Page 125

    Problem Solver 125 5 5 5 5 5 5 5 5 5 5 5 5 Printer does not work correctly with the USB cable If your printe r does not work correctly wi th t he USB cable, try one or m ore of these s olutio ns: ❏ Make sure that the cable y ou are u sing is a standard , shielded USB cable. ❏ If you are u sing a USB hub, conne ct the print er to the fi rst tier[...]

  • Page 126

    126 Problem S olver 5. Clos e the print er cove r and tu rn on the pri nter. M ake s ure the Paper Out light is no t flashing and the Pause light is off. Aligning Vertical Lines in Your Printout If you n otice that the vertic al li nes in your pr intout ar e not prop erly aligne d, yo u can us e th e print er’s bid irect iona l adjus tment mode t[...]

  • Page 127

    Problem Solver 127 5 5 5 5 5 5 5 5 5 5 5 5 3. As descri bed in th e inst ructio ns, com pare th e align ment patterns an d select t he aligned p attern number with the b est alignment by pr essing the Fo nt ( Item U ) or Pit ch ( Item D ) button. The LCD s hows the patt ern number that is s elected at the time. Press the Se t D ( Top of Form ) butt[...]

  • Page 128

    128 Problem S olver Note: This operation also returns the printer’s settings to defaults. When you do not want to c hange settings to d e faults, c ancel pr inting b y using th e printer driver. Contacting Customer Support If your Epson pro duct is not opera ting proper ly and you cannot solve the probl em using the tro ubleshooting info rmation [...]

  • Page 129

    Problem Solver 129 5 5 5 5 5 5 5 5 5 5 5 5 Technical Support Web Site Go to http ://www.epson.com and select t he Support section of your local EPSON web site f or the late st driv ers, FAQs, m anuals and other d ownloadables. Epson's Technical Supp ort Web Site prov ides help with problems that cannot b e solved u sing the tro ubleshooti ng i[...]

  • Page 130

    130 Options and Consumabl es Chapter 6 Options an d Cons umables Ribbon Cartridge Genuine Epso n ribbon cartridge When printi ng becom es faint , you n eed to re place th e ribb on cart ridge. Genuin e Epso n ribbon cartri dges ar e desi gned and man ufactu red to work prope rly wi th yo ur Epso n prin ter. Th ey ensure proper operation and long li[...]

  • Page 131

    Options and Consumables 131 6 6 6 6 6 6 6 6 6 6 6 6 2. Op en the u pper c over an d slid e the p rint hea d to the mar k. 3. Li ft the ribbon guide off the p rint head as shown below.[...]

  • Page 132

    132 Options and Consumabl es 4. Pul l up on the side of the ribbon cartrid ge as shown below to rele ase it fro m the p rinter ’s mou nting p ins. Rem ove th e cart ridge by lifti ng it u p and aw ay from you. c Caution: Make sure you don’t pull on the flat white cable beneath the ribbon cartridge. 5. Re move the sepa rator from the mid dle of [...]

  • Page 133

    Options and Consumables 133 6 6 6 6 6 6 6 6 6 6 6 6 6. Hold the ri bbon ca rtridg e wit h both ha nds an d lower it into the printer as shown below. Pulling the car tridge towa rd you, slide the notches neare st you over the two correspond ing pins in th e print er. 7. Pus h the cartri dge do wn in to po sition until the o ther t wo sl ots snap int[...]

  • Page 134

    134 Options and Consumabl es 9. In sert the ribbo n guide over the met al pins on each side o f the print head as shown below. The smaller end of t he guide s h o u l d b e o n t o p , w i t h i t s a n g l e d e d g e f a c i n g b a c k t o w a r d t h e platen. Tur n the ribbon- tightening knob again to remove any slack in the ribbon. 10. Slide [...]

  • Page 135

    Options and Consumables 135 6 6 6 6 6 6 6 6 6 6 6 6 11. Close the top cover. Using the Pull Tractor The optiona l pull tract or (C8003 82) provides op timum continuous pa per handli ng. The pull tra ctor i s espec ially usef ul with cont inuous multi-pa rt form s and la bels. F or best results, u se the pull tr actor w ith eit her the p rinte r’s[...]

  • Page 136

    136 Options and Consumabl es 1. Tu rn off the p rinter and open the pap er separa tor cover. 2. Use a cro ss-hea d scre wdri ver to re mov e the tw o scre ws secu ring t he pap er sep arator to the prin ter. Th en lift the pa per separat or off the printe r.[...]

  • Page 137

    Options and Consumables 137 6 6 6 6 6 6 6 6 6 6 6 6 3. Clo se the pape r separ ator co ver and open the pri nter’ s top cover. 4. Ho lding the pul l trac tor wi th its g ears to the l eft, fit t he tractor’ s front no tches over the mounting shaft of t he printer .[...]

  • Page 138

    138 Options and Consumabl es 5. Then tilt the pull tra ctor back until it s rear latc hes click into place over the print er’s re ar mounti ng pins. 6. Clo se the prin ter’s to p cover. Using the pull tractor with the front tractor If y ou are using l abels or mu lti-pa rt fo rms wit h more than sev en parts (i ncludi ng the origi nal), you s h[...]

  • Page 139

    Options and Consumables 139 6 6 6 6 6 6 6 6 6 6 6 6 2. Make sure pape r is loade d on the fr ont tracto r to the top-of- form positio n. If pap er is alre ady load ed on the tr actor but it is in the standby position, press the Front/Rea r or LF/FF Load butt on (depending on whi ch tractor is selected) t o load the paper to the top-of-form po sitio[...]

  • Page 140

    140 Options and Consumabl es 6. Slid e the two pap er supports so they are spac ed evenly between the t wo sprockets. Note: When you use the paper with less than four inches wide, remove the paper supports. 7. Fi t the sprock et holes of the paper over the sproc ket pins. If there is slack in the paper o r if the hole s in the p aper do not align p[...]

  • Page 141

    Options and Consumables 141 6 6 6 6 6 6 6 6 6 6 6 6 8. Close the sprocket cove rs. 9. Adju st the two sp rocket s until the p aper is straig ht and smooth, and then lock the sprockets int o place. c Caution: Be sure the sprockets are not too far apart. Your paper could jam if they pull the paper too tightly or tear the edges of the paper holes. To [...]

  • Page 142

    142 Options and Consumabl es Using the pull tractor with the rear tractor If y ou are using l abels or mu lti-pa rt fo rms wit h more than sev en sheets (including the original), do not use th e rear tractor; use the front tracto r. See “Using the pu ll trac tor wit h the fr ont t ractor” o n page 138 f or details. You can swit ch between the f[...]

  • Page 143

    Options and Consumables 143 6 6 6 6 6 6 6 6 6 6 6 6 3. Ti lt the tractor forward so t hat its pins rest o n the me tal fr ame of the pr inter. 4. Loa d paper on to the rear tractor b y followi ng step3 thr ough 10 of “Lo ading Paper onto the Re ar Trac tor” on pag e 20. 5. Th en tilt the pu ll tra ctor b ack unt il the rear la tches click into [...]

  • Page 144

    144 Options and Consumabl es Removing the pull tractor To remove the pull tractor y ou’ll need a cr oss-head s crewdriv er and the pap er separ ator that was origin ally in stalled on t he printe r. 1. Re move any p aper instal led on the t ractor and turn off t he printe r. 2. Op en the top cov er and loc ate the le vers th at lock the pull trac[...]

  • Page 145

    Options and Consumables 145 6 6 6 6 6 6 6 6 6 6 6 6 4. Use a cr oss-head s crewdrive r to remove t he two screws securing the paper separato r to the p rinter. T hen remove the pape r sepa rato r that came w ith the pull t racto r. 5. Us ing the two sc rews, r einsta ll the o rigin al pap er sep arator and close the paper sep arator cover. Using th[...]

  • Page 146

    146 Options and Consumabl es If you plan to lo ad continuous pape r from the rear tract or, be sure to leave e nough roo m around the p rinter for t he attached perfora ted paper output attachment and the out put tray, a nd for the stack of fresh paper. Make su re you align your pap er supply with the paper loaded in the tractor so the paper feeds [...]

  • Page 147

    Options and Consumables 147 6 6 6 6 6 6 6 6 6 6 6 6 1. Turn off the p rinter and op en the paper s epara tor cove r. 2. Use a cr oss-head s crewdrive r to remove t he two screws securing the paper s eparator to the pri nter. Then li ft of f the paper sep arator. Store the pa per separ ator and sc rews for la ter use.[...]

  • Page 148

    148 Options and Consumabl es 3. Clos e the pape r sep arator cove r. The n open the rear fl ap an d lock it in place. 4. Op en the top cov er. 5. Hol d the perforation cutter by its handle with the connector facing to the ri ght. Then lower the perforat ion cutter into the space at t he back o f the print er, fitti ng the pi ns on th e sides of the[...]

  • Page 149

    Options and Consumables 149 6 6 6 6 6 6 6 6 6 6 6 6 7. Pl ug the p erfor ation c utter ’s con necto r secu rely i nto the connector insi de the pri nter. Then cl ose the top cover. 8. Close the rear flap . Attaching the perforated paper output attachment and output tray The perfo ratio n cutte r come s with the pe rforat ed pap er ou tput attachm[...]

  • Page 150

    150 Options and Consumabl es ❏ Do not allow the printer to stack more than 200 sh eets of paper or 100 multi-part forms on the output tray . ❏ Remove the output tray when you will be printing hundreds of pages and will not need to cut the printed pages. To attach t he perfor ated paper output attac hment and t he output tray, f ollow these ste [...]

  • Page 151

    Options and Consumables 151 6 6 6 6 6 6 6 6 6 6 6 6 2. Close the pap er separat or cover and posi tion the output tr ay on the out put atta chment to acco mmodate the p age le ngth of paper you u se: You are now re ady to use the p erforation cu tter as described in th e nex t sec tio n. c Caution: ❏ You cannot open the top cover while the p erfo[...]

  • Page 152

    152 Options and Consumabl es Paper handling This secti on des cribes how to use t he per forati on cu tter wi th con tinuou s pape r. Befor e printi ng wi th the p erfora tion cu tter instal led, set the page len gth to match y our paper u sing you r software or t he SelecType mode. See “Changing the setti ngs in the Sele cType mode” on pag e 9[...]

  • Page 153

    Options and Consumables 153 6 6 6 6 6 6 6 6 6 6 6 6 ❏ Sel ect the prin ter’s te ar-of f mode a s follow s: 1. Make sure prin ting has f inished. Open the paper sep arator cover. You see the perforation cut ter’s tear-off edg e. 2. Press the Tear O ff bu tton to e nter te ar-off mode . The p rinter feeds the paper ’s perforation to the perfo[...]

  • Page 154

    154 Options and Consumabl es Removing the perf oration cutter To remove th e perfora tion cutter, f ollow the steps below. Afte r you remove t he perfor ation cutt er, store it in its or iginal box and packin g materi als. 1. Cut o ff any p rinted docum ent in the pri nter as des cribed i n the previ ous section. 2. Tu rn off the p rinter and open [...]

  • Page 155

    Options and Consumables 155 6 6 6 6 6 6 6 6 6 6 6 6 4. Open the top cover. Then unplug t he paper c utter’s co nnector from th e prin ter. 5. Gra sp the handle on the perfora tion cutter and lift the perforatio n cutter up and out of th e print er.[...]

  • Page 156

    156 Options and Consumabl es 6. Clo se the top cov er and o pen the paper s eparator cover. 7. Rea ttach the pa per se para tor usi ng th e two s crews that yo u removed b efore. 8. Clo se the pape r separator cover.[...]

  • Page 157

    Options and Consumables 157 6 6 6 6 6 6 6 6 6 6 6 6 Interface Cards You can us e optional interface ca rds to supplement your pri nter’s built- in seri al and parallel interf aces. The EPSO N int erface car ds below are co mpatible with your pri nter. (Not al l of these interfaces are available wo rldwide.) The ast eri sk ( ✽ ) is a s ubstitu t[...]

  • Page 158

    158 Options and Consumabl es Installing an interface c ard Follow th e steps below t o install an op tional i nterface card . Note: If you install an optional interface card, make sure you set the interface you use in the SelecType mode. See “Changing the settings in the SelecType mo de” on page 98 for det ails. 1. Tu rn off both your p rinter [...]

  • Page 159

    Options and Consumables 159 6 6 6 6 6 6 6 6 6 6 6 6 5. Use a scre wdriver to remov e the screws securin g the interf ace shield plate; remov e the shield pla te. 6. Sli de the inte rface card i nto the groo ves in the int erface slo t. Pus h it in fi rmly t o make sure i t conne cts to the p rinter’ s internal soc ket. 7. Sec ure t he in terfa ce[...]

  • Page 160

    160 Options and Consumabl es 9. Pl ug the other end of the cable i nto your co mputer. 10. Close the interface cov er. 11. Plug the power cord into your printer an d an electrica l outlet. Using a serial inter face card To use a seria l interface c ard (C823 05 ✽ or C82306 ✽ ), see th e sections b elow to set the correct baud rat e, handshake t[...]

  • Page 161

    Options and Consumables 161 6 6 6 6 6 6 6 6 6 6 6 6 Print Server You ca n use th is pri nter as a network printer by ins talli ng a pri nt server in t he printe r’s paral lel inter face port. See the Administr ator’s Man ual packag ed with thi s option for instr uction s on inst allat ion and use. The followi ng Pr inter Se rvers c an be use d:[...]

  • Page 162

    162 Options and Consumabl es 8. Set the numbers for SM byte 1 to 4 and GW byte 1 to 4 in the same way as the IP byte 1 to 4 . 9. Confi rm the numbe rs that you se lected fo r the IP byte 1 to 4 , SM by te 1 to 4 , and GW byt e 1 to 4 are corr ectly set. 10. When you finish m aking settings, press the Menu ( Tear Off and Top of Form ) butt ons. 11. [...]

  • Page 163

    Product Information 163 A A A A A A A A A A A A Appendix A Product Information Printer Parts * front tr actor unit part s front c over sproc ket* co ntrol panel paper s upports* power swit ch[...]

  • Page 164

    164 Pro duct In forma tion sprockets* top cover[...]

  • Page 165

    Product Information 165 A A A A A A A A A A A A * re ar tra ctor un it par ts prin t h ead ribbon cartridge uppe r cover rear flap paper separat or cover paper sep arat or serial interface rear cover para llel interfa ce USB in terfa ce[...]

  • Page 166

    166 Pro duct In forma tion Printer Specifications Mechanical Printing method: 9-pin im pact dot mat rix Printing speed: Hi gh speed dr aft 1550 cps at 10 cpi Draft 1320 cps at 10 cpi NLQ 330 cps at 10 cpi Printing direction: Bidirecti onal logic seek ing for text a nd graphics p rinting. Unidirectiona l text or graphics p rinting can b e selected u[...]

  • Page 167

    Product Information 167 A A A A A A A A A A A A Reli abilit y: Tota l prin t volum e 133 mi llion lines (excep t prin t head) MTBF 20,000 POH (25% du ty) Print head life 200 mill ion stro kes/wire approx. 400 million characters ( Draft, 10 cpi, 14 d ots/ cha ract er) Dimensions and weight: Height 363 mm (14.3 inches) Width 700 mm (27.6 i nches) Dep[...]

  • Page 168

    168 Pro duct In forma tion Electronic Inte rfaces : O ne sta ndard bi direc tional , 8-bit , paral lel inte rface with IE EE 1284 nibble mode suppo rt, one USB (ver 1.1) inter face and one optional Ty pe B interf ace slot Buffer: 12 8KB Fonts: Bitmap fonts Bar co de fon ts EAN-13, EAN- 8, Interl eaved 2 of 5, UPC-A, UPC-E, Code 39, Code 12 8, POSTN[...]

  • Page 169

    Product Information 169 A A A A A A A A A A A A Character tables: Sta ndard One ital ic and 12 g raphics char acter t ables: Itali c ta ble, PC 437 (US, St andard Euro pe), PC 850 (Mult ilingual ), PC 860 (Por tuguese), PC 861 (I celandic), PC 8 65 (Nordic), PC 863 (Canadian-French), BRASCII, Abico mp, ISO Latin 1, Roman 8, PC 858, ISO 8 859-15 Exp[...]

  • Page 170

    170 Pro duct In forma tion Electrical Character set s: 13 internat ional char acter sets and one legal character set : USA, France, Ger many, UK, Denmark I, Swed en, Italy, S pain I, Japa n, Nor way, Denmark II , Spain II, La tin America, L egal Rated volt age range: 100 t o 240 V Input vo ltage rang e: 90 to 264 V Rated fr equenc y range: 50 to 60[...]

  • Page 171

    Product Information 171 A A A A A A A A A A A A Environme ntal Paper Note: ❏ Use recycled paper, labels, cont inuou s forms with labels, and overlapping multi-part forms only under normal temperature and humidity co nditio ns described be low. Temperature: 15 to 25°C ( 59 to 77°F) Humidity: 30 to 60% RH ❏ Do not load paper that is curled, fol[...]

  • Page 172

    172 Pro duct In forma tion ❏ If the ho rizontal and verti cal perforat ion cuts cross, do not print i n the area illustra ted below. ❏ The thickness of the perfo ration part when extended should be 2 mm or less. ❏ The perf oration bet ween pages should not extend a ll the way to the edg es of the paper. Uncut length on the edges shoul d be 1 [...]

  • Page 173

    Product Information 173 A A A A A A A A A A A A ❏ When usin g pre-pr inted pa per, do no t use pa per pr e-printe d in th e area illustra ted be low. A 12 mm Bf i r s t d o t C Col ored ar ea shoul d not be pre- prin ted . D5 m m[...]

  • Page 174

    174 Pro duct In forma tion Contin uous pap er (Si ngle s heets): Contin uous paper (Mult i-part forms): Rear entry / Front entry Minimum Maximum Width (mm) (inc h) 76.2 3 419.1 16.5 Length (m m) (inc h) 76.2 3 558.8 22 Thickness (mm ) (inc h) 0.065 0.0025 0.10 0.0039 Weight (g/m² ) (lb) 52 14 82 22 Quality Plain paper a nd recycled paper with poin[...]

  • Page 175

    Product Information 175 A A A A A A A A A A A A ❏ Do not load thick pap er, such as m ultipart forms wi th more than seven parts, with the rear tractor. ❏ Form sheets of continuos multi-pa rt forms should be securely joined tog ether along t he left and right edges by crim ping or spo t-gluin g. See the illu strati on belo w for d etails .[...]

  • Page 176

    176 Pro duct In forma tion spot-gluing on both sides crimping on both s ides spot- gluing and crimpin g on opposing sid es A 25.4 mm (1 inch) or les s A 76.2 mm (3 inch) or les s Bp r i n t i n g s i d e A 25.4 mm (1 inch) or les s B 76.2 mm (3 inch) or less Cp r i n t i n g s i d e[...]

  • Page 177

    Product Information 177 A A A A A A A A A A A A ❏ Do not use continuous multi- part form s that ar e joined wi th metal staples, one side crimping, t ape-staples, or bar-glui ng. Labels ❏ Use o nly la bels o n conti nuous ba cking sheets. ❏ Epson recom mends using la bels wh ose bac king sh eet is ent irely covere d with label m ater ial. Ab [...]

  • Page 178

    178 Pro duct In forma tion Label s whose back ing shee t is ent irely c overed with labe l materia l: Labels whose backing sh eet is not co vered with lab el material : Continuou s forms with labels Ab a c k i n g s h e e t Bl a b e l s h e e t Cl a b e l D T here sh ould b e sev eral uncut areas on each side E Corner s shoul d not be cut Ab a c k [...]

  • Page 179

    Product Information 179 A A A A A A A A A A A A Length of backing sheet (mm) (inch ) 76.2 3 558.8 22 76.2 3 558.8 22 Total thickness (mm) (inch ) 0.065 0.0025 0.53 0.021 0.065 0.0025 0.79 0.031 Al a b e l B bac king sheet Ct o t a l t h i c k n e s s : 0.53 mm (0.0 21 inch) o r les s (Re ar En try) 0.79 mm (0.0 31 inch) o r les s (Fr ont Entry) A c[...]

  • Page 180

    180 Pro duct In forma tion Overlapping multi-p art forms Rear entr y Front entr y Minimum Maximum Minimum Maximum Width of backing sheet (mm) (inc h) 76.2 3 419.1 16.5 76.2 3 419.1 16. 5 Length o f backing sheet (mm) (inc h) 76.2 3 558.8 22 76.2 3 558.8 22 Total thickness (mm) (inc h) 0.13 0.0051 0.53 0.021 0.13 0.0051 0.7 9 0.031 A 13 m m (0.51 in[...]

  • Page 181

    Product Information 181 A A A A A A A A A A A A Printable area Note: ❏ When you use paper th at is less than 4 inches (101. 6 mm) wide, the left margin is fixed at 13 mm (0 .51 inch) regardless of paper type. Setting the left m argin to larger th an that may cause a defect when beginning on a new line or cause a skew. ❏ When you use continuous [...]

  • Page 182

    182 Pro duct In forma tion Labels A The minimum top margi n is 2.2 mm (0.09 inch) . B The minimum left and right mar gins ar e 13 mm (0.51 inch). C T he mi nimum t op and bottom margin s on label are 2 mm (0.08 inch). D The mi nimu m left and rig ht mar gins on labels are 3 mm (0.12 in ch). Conti nuou s forms with lab els A The mi nimu m top and bo[...]

  • Page 183

    Product Information 183 A A A A A A A A A A A A Command Lists Your pri nter supp orts th e following E PSON ESC/P c ontrol cod es and IBM PPD S emulation co ntrol code s. For m ore in format ion ab out the comma nds, c ontac t Epson Customer Servic es. See “Contacting Custo mer Support” o n page 128 for detail s. EPSON ESC/P c ontrol codes Sel [...]

  • Page 184

    184 Pro duct In forma tion General op eration: ESC @, ESC U, ESC EM F/B/C/A/V Paper feedi ng: FF, LF, ESC 0, ESC 1, ESC 2, ESC 3, ESC A, CR Page format: ESC (C, ESC C, ESC C 0, ESC Q, ESC l, ESC (c, ESC N, ESC O, ESC (U Prin t pos ition motion : ESC $, ESC , ESC D, HT, ESC B, VT, ESC J Font select ion: ESC k, ESC x, ESC y, ESC P, ESC M, ESC g, ESC[...]

  • Page 185

    Product Information 185 A A A A A A A A A A A A IBM PPDS e mulation control codes This print er emulates the IBM Propr inter using the commands belo w. General operat ion: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [K, ESC U, ESC [F Paper feeding : FF, LF, ESC 5, ESC A, ESC 0, ESC 1, ESC 2, ESC 3, CR, ESC ] Page format: ESC C, ESC C0, ESC X, ESC N,[...]

  • Page 186

    186 Pro duct In forma tion Standards and Approvals Universal (UPS) mo del: Austr alian m odel: Cleaning the Printer To keep you r printer ope rating at its best, yo u should cle an it thoroughl y several times a y ear. Follow th ese steps to clea n the print er: Downloa d: ESC = (draft mo de only) Safety UL60950 CSA C22.2 No. 609 50 EN 60950 EMC FC[...]

  • Page 187

    Product Information 187 A A A A A A A A A A A A 1. Remove any paper loaded in the printe r, and turn off the printer. M ake sure that all of its c overs are cl osed. 2. Remove the ribb on cartri dge. If an op tional pu ll tract or or perf orati on cutt er is in stalled , remo ve it. 3. Use a soft brush to carefully b rush away all dust an d dirt fr[...]

  • Page 188

    188 Pro duct In forma tion w War ning : You need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head may be hot; let it coo l for a few minutes before tou ching it. 1. Rem ove an y pap er loa ded in the pri nter . Mak e sure th e prin ter is tur ned off. 2. Unp lug th e pow er cord from t[...]

  • Page 189

    Glossary 189 Glossary auto line feed When this option is turned on in the SelecType mo de, each carriage return (CR) code is aut omaticall y followed by a line fee d (LF) c ode. bidirectional printing Printing i n which the pri nt head prin ts in both directions ( bidirectionall y) from left to right and then right to left. This increases the p rin[...]

  • Page 190

    190 Glossary draft The print mode used by your printer when you select Draft as the font. The Draft font uses fewer dots per character for faster printing. See also near le tter quali ty (NLQ) . driver See print er driver . ESC/P Abbreviation for EPSON Standard Co de for Printers, the system of commands your computer uses to control your printer. I[...]

  • Page 191

    Glossary 191 Micro Adjust function A printer function that al lows you to precisely adjust the tear-off, top-of-form, and lo ading posit ions . near letter quality (NLQ) The print m ode used by you r printer to produ ce near letter-quality f onts for better readab ility and appearan ce. Print speed is slower. See also draft . pitch The horizontal s[...]

  • Page 192

    192 Glossary unidirectional printing Prin tin g in wh ich the pr int h ead p rint s in on e dire ctio n on ly. Un idir ect ional printing is use ful for printing graphics bec ause it provides precise ve rtical alignment. You can select un idirectional print ing using the printer’s Selec Type mode. See also bidir ectional pri nting .[...]

  • Page 193

    Index 193 Index Numerics 0 slas h, 92 A A.G.M. ( IBM PPDS), 94 Aligning vertic al lines, 1 26 Auto CR (IBM PPDS), 94 Auto I/F (inte rface) wait time, 9 3 Auto line fe ed, 92 Auto tear-off, 91 B Bidirecti onal adju stment mo de, 126 Bidirecti onal printing (Bi-D), 92 Built-in font, 8 6 selecting, 8 6 Button Font, 82 LF/FF, 8 2 Load/E ject, 82 Pause,[...]

  • Page 194

    194 Index butt ons and lights, 82 Customer support, 128 D Default settings changi ng, 101 defaul t settin gs mode, 9 7 Diagno sing the problem, 104 Driver (pr inter driver ), 43 E Electric al, 170 ENERGY ST AR complia nce, 10 EPSON Status Monitor 3, 43 , 58, 1 06 acces sing, 60 installi ng, 61 settin g up, 59 Error ind ication, 1 05 ESC/P, 92 F Fon[...]

  • Page 195

    Index 195 Pag e length f or trac tor, 90 Paper ja m clearin g, 125 Paper specificatio ns, 171 Parallel I /F (interfac e) bidirec tional mod e, 93 Parallel interfac e, 92 Printable area, 181 Print d irection, 92 Prin ter sharing, 62 Printer driver accessing from Windows 2000 or Window s NT 4.0, 49 from Windows Me or 98, 44 settings , 54 uninsta llin[...]

  • Page 196

    196 Index network problems, 121 option problems, 120 paper loading or feeding problems, 11 1 power supply problems, 110 printing or printout quality pr oblems, 1 15 printing position problems , 113 USB problems, 12 1 U Unidirectional (Un i-d) printing, 92 Uninst alling print er softw are, 77 USB d evic e driv er, 79 USB int erfac e, 92 problems, 1 [...]