Epson DFX-5000+ manual

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NOTE: Do not lift or carry this printer alone. Make sure that two people carry it, lifting from the bottom as shown here. Do not try to remove the elastic cord from either front or rear tractors. It is not a protective material. HINWEIS: Heben bzw. tragen Sie den Drucker nicht allein. Der Drucker sollte von zwei Personen angehoben und getragen werd[...]

NOTICE NOTE: To prevent damage during shipping several pieces of protective material are packed with your printer. You must remove these before you assemble your printer. HINWEIS: Zur Vermeidung von Transportsähaden wurde der Drucker durch schützende Verpackungsteile gesichert. Diese Teile müssen vor dem Zusammenbau des Druckers entfernt werden.[...]

Printer Parts[...]

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. [...]

FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate[...]

Contents Getting Started Features ............................... . 1 Options ............................... . 2 Pull tractor (#8309) ...................... . 2 Optional interface cards ................... . 3 Where United States Users Can Get Help ........... . 3 For United Kingdom Users ................... . 4 Epson product guarantee ...........[...]

Chapter 2 Loading and Using Paper Using the Two-Tractor System .................. . 2-2 Positioning the paper supply ................. . 2-2 Loading Paper onto the Rear Tractor .............. . 2-3 Adjusting the Paper Position ................... . 2-10 Adjusting the top-of-form position .............. . 2-11 Adjusting the printing position .......[...]

Skip-over-perforation .................. . 3-18 Paper memory, overlapping multi-part forms, multi-part forms with labels .............. . 3-18 Skip over binding ..................... . 3-18 Automatic tear off .................... . 3-18 Using Automatic Interface Selection .............. . 3-19 Using the Paper Memory Feature ................ . 3-19 [...]

Appendix A Technical Specifications Printer Specifications ........................ . A-2 Printing ............................. . A-2 Paper ............................... . A-3 Mechanical ........................... . A-9 Electrical ............................. . A-10 Environmental ......................... . A-10 Safety approvals ..............[...]

Getting Started The Epson ® DFX-5000+ printer is an advanced dot matrix printer designed for business applications. Here’s how to get started with your printer: Read the important safety instructions in this introduction Follow the steps in Chapter 1, “Setup and Print.” By the end of just one chapter you’ll be ready to print on continuous [...]

A paper memory feature that produces highquality printing on your multi-part forms by using stored paper format and thickness information to adjust the print head. An automatic paper handling system that lets you control all operations from the control panel. For example, you can switch between paper loaded on the front and rear tractors with the p[...]

Optional interface cards A number of optional interface cards can be used to supplement the built-in parallel and serial interfaces. Two of the cards (Coax and Twinax) let you use your printer as a local printer for your IBM mainframe or minicomputer. These cards connect directly to the printer and allow it to function as a local IBM printer withou[...]

For United Kingdom Users Epson product guarantee Under the law, goods sold must comply with their description and must be of merchantable quality and fit for their purpose or correspond with any sample. This guarantee does not affect the seller’s legal obligation or the rights of the consumer in the “consumer transactions” under any Statute, [...]

The guarantee is restricted to the performance of the product alone, and Epson (UK) Limited does not accept responsibility for any consequential loss or damage, nor claimed or implied performance, when the product is used in any combination with other equipment or program software. Product guarantee may be invalidated as a result of excessive or in[...]

As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the earth symbol or coloured green or green and yellow. The blue wire m[...]

Do not block any slots or openings in the cabinet. These are provided for the ventilation necessary to ensure reliable operation and protection from overheating. Placing the printer on a bed, sofa, rug, or other similar surface may block the openings. Also, do not place the printer in a built-in installation unless proper ventilation is provided. N[...]

Unplug the printer from the wall outlet and have it repaired by a qualified service person under the following conditions: When the power cord or plug is damaged or frayed If liquid has been spilled into it If it has been exposed to rain or water If it does not operate normally when the operating instructions are followed. Adjust only those control[...]

Chapter 1 Set Up and Print Unpacking the Printer ....................... . 1-2 Checking the parts ....................... . l-3 Removing the protective materials ............. . 1-3 Choosing a Place for the Printer ................. . 1-4 Installing the Ribbon Cartridge ................. . l-6 Plugging in the Printer ...................... . l-10 T[...]

Chapter 1 Set Up and Print Unpacking the Printer ....................... . l-2 Checking the parts ....................... . l-3 Removing the protective materials ............. . l-3 Choosing a Place for the Printer ................. . 1-4 Installing the Ribbon Cartridge ................. . l-6 Plugging in the Printer ...................... . l-10 T[...]

Unpacking the Printer Because the printer weighs approximately 29 kg (64 lb), you should not lift or carry it by yourself. Two people should carry it, lifting from the bottom. 1-2 Set Up and Print[...]

Checking the parts Check to see that you have the parts shown below and that nothing has been damaged during transportation. power cord cross-head screwdriver ribbon cartridge optional connector lock nuts After you unpack the printer, store the packing materials in case you ever need to transport the printer. Removing the protective materials The p[...]

Caution: Be sure to remove all protective materials before you turn on the printer. Do not try to remove the elastic cord from the front or rear tractors. It is not a protective material. Choosing a Place for the Printer When you select a location for your printer, keep the following in mind: Place the printer on a flat, stable surface. Place the p[...]

The illustration below shows a good printer location. If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 58 kg (128 lb). Never use a stand that tilts the printer. It should always be kept level. Make sure to provide enough clearance below the stand and between the legs so your continuous paper feeds smoo[...]

Installing the Ribbon Cartridge Before installing the ribbon cartridge, make sure that the protective packing materials are removed and that the printer is turned off. Remove the ribbon cartridge from its box and plastic wrapper and then follow these steps: 1. Open the top cover by gently lifting its front edge up and away from you. Warning: Never [...]

2. Slide the print head to the exposed part of the paper bail as shown below. 3. Remove and throw away the plastic separator from the middle of the ribbon cartridge. Next, detach the ribbon guide from the cartridge and turn the ribbon-tightening knob in the direction of the arrow to take up any slack in the ribbon. Set Up and Print 1-7[...]

4. Hold the ribbon cartridge with both hands and lower it into the printer as shown below. Pulling the cartridge toward you, slide the slots nearest you over the corresponding two pins in the printer. Then push the cartridge down into position until the other two slots snap into place over the mounting pins in the printer. 5. Press lightly on both [...]

6. Insert the ribbon guide over the metal pins on each side of the print head as shown below. The smaller end of the guide should be on top, with its angled edge facing back toward the platen. Turn the ribbon-tightening knob again to remove any slack in the ribbon. 7. Slide the print head from side to side to see that it moves smoothly and that the[...]

8. Close the printer’s top cover. Plugging in the Printer 1. Make sure the printer is turned off. (The O on the power switch located on the lower right side of the printer should be visible.) 2. Check the label on the printer’s rear panel to see if the voltage required by the printer matches that of your electrical outlet. If it does not match,[...]

3. Plug the power cord into the AC inlet on the printer’s rear panel. 4. Plug the power cord into a properly grounded electrical outlet. Caution: Whenever you turn off the power, wait at least five seconds before turning it back on; otherwise you may damage the printer. Testing the Printer Now that your printer is fully assembled, you can use you[...]

Loading paper onto the front tractor 1. Open the printer’s front cover by lifting the middle of its bottom edge up until it locks in place, as shown below. 2. Release the sprocket lock levers on both the right and left sprocket units by pulling each lever down. Caution: Do not try to pull on or remove the elastic cord from the tractor. 1-12 Set U[...]

3. Slide the left sprocket unit all the way to the left. Lock it into place by pushing the sprocket lock lever up. 4. Now slide the right sprocket unit to approximately match the width of your paper. (Do not lock it in place yet.) Set Up and Print 1-13[...]

5. Slide the two paper supports so that they are spaced evenly between the sprocket units. 6. Open both sprocket covers. 1-14 Set up and Print[...]

7. Be sure your paper has a clean, straight edge, and then fit the first five holes in the paper over the pins of the sprocket units as shown below. The side of the paper that you want to print on should be facing you. Now close the sprocket covers. 8. Slide the right sprocket unit so that the paper is straight and has no wrinkles. Lock the sprocke[...]

Caution: After you lock the right sprocket, it may still move slightly; this is normal. Be careful not to pull the paper too tightly when adjusting the right sprocket. 9. Pull out slightly on the printer’s front cover and lower it until it is closed. Caution: Do not push down on the front cover; always pull it out slightly before closing. Before [...]

10. Turn on the printer. The print head moves to the left of the printer and the POWER and PAPER OUT lights come on. Also, either the front or rear tractor arrow on the PAPER SELECT indicator lights up. 11. Press the LF/FF/LOAD button to load your paper. (If the paper does not load, the front tractor may not be selected. Press the FRONT/REAR button[...]

Running the self test The self test can be run in either draft or near letter quality (NLQ) mode. 1. While holding down the LF/FF button (for draft mode) or TEAR OFF button (for NLQ mode), turn on the printer. After printing starts, release the button. The printer prints a series of characters. Here is part of a typical self test printout in high-s[...]

4. Open the paper separator cover and tear off the paper at the perforation. 5. Turn off the printer. Note: If you open the top cover while the printer is printing, the printer beeps four times, stops printing, and goes into pause status. To resume printing, close the top cover and press the PAUSE button. You can select normal draft mode or high-sp[...]

Connecting the Printer to Your Computer If the self test printed correctly, you are now ready to connect the printer to your computer. Your printer has two separate interface connections: a Centronics®-compatible parallel interface and an RS-232C- compatible serial interface. If you are not sure which one is required by your computer, check your c[...]

Connecting the built-in interface Use this procedure for either the built-in parallel or serial interface. 1. Turn off both your printer and computer. 2. Open the rear cover by grasping it by the handholds on each side. 3. Plug the cable connector securely into the parallel or serial interface. Set Up and Print 1-21[...]

4. When you connect the parallel interface, squeeze the wire clips together until they lock in place on either side of the connector. If your cable has a ground wire, connect it to the printer’s ground connector. When you connect the serial interface, fasten the screw on the cable connector. 1-22 Set Up and Print[...]

Note: If the screws that come with the cable do not fit into the connector lock nuts on the interface, replace the lock nuts with the optional lock nuts provided with the printer. 5. Open the plastic clamp to the right of the interface connectors by pulling out its top tab. Insert the cable in the plastic clamp and close the clamp, as shown below. [...]

Caution: Always close the rear cover before using the printer. 7. Plug the other end of the cable into the computer. (If there is a ground wire at the computer end of the cable, attach it to the ground connector at the back of the computer.) Before using the printer’s serial interface, you need to select serial communication by changing the print[...]

3. 4. 5. 6. 7. 8. 9. Choose the Add> button on the right side of the screen. In the list of printers box, select Epson DFX-5000+. If DFX-5000+ is not available, select Epson DFX-8000 or Epson DFX-5000. If neither of these is available, select Epson FX-870/1170 or another Epson FX model. Choose the Install button. A dialog box may instruct you to[...]

What is a Printer Driver? The software you use to enter and format your documents sends codes that run (or “drive”) your printer. These software codes select the font, margins, page size, line spacing, and other features of the document you are printing. Therefore, it is important that you choose the right printer driver and install it correctl[...]

You’re Ready to Print You are now ready to print documents. If you need additional information about your printer, such as loading different paper types, look for the appropriate topic in other chapters in this user’s guide. Caution: Running the printer continuously for extended periods of time is not recommended. It can cause the printer to we[...]

Chapter 2 Loading and Using Paper Using the Two-Tractor System ................. . 2-2 Positioning the paper supply ................ . 2-2 Loading Paper onto the Rear Tractor .............. . 2-3 Adjusting the Paper Position ................... . 2-10 Adjusting the top-of-form position ............. . 2-11 Adjusting the printing position ..........[...]

Using the Two-Tractor System Your printer’s paper handling system consists of a front push tractor and a rear push tractor. Both tractors are easy to load and operate, and both accommodate a wide variety of paper types, including labels and multi-part forms. The printer automatically adjusts to the thickness of your loaded paper, so you don’t n[...]

The following illustration shows three ways to position your printer and paper: with the front tractor loaded, with the rear tractor loaded, and with both tractors loaded. Note: Make sure that your stack of printed pages does not interfere with the rear tractor’s paper supply. Loading Paper onto the Rear Tractor The following steps show you how t[...]

2. Open the printer’s top cover by gently lifting its front edge up and away from you, as shown below. 3. Open the rear flap at the back of the top cover. 2-4 Loading and Using Paper[...]

4. Release the sprocket lock levers on the rear tractor’s right and left sprocket units by pushing each lever back. Caution: Do not try to pull on or remove the elastic cord from the tractor. 5. Slide the left sprocket unit all the way to the left. Lock it in place by pulling the sprocket lock lever forward. Loading and Using Paper 2-5[...]

6. Now slide the right sprocket unit to approximately match the width of your paper. (Do not lock it in place yet.) 7. Slide the two paper supports so they are spaced evenly between the two sprocket units. 2-6 Loading and Using Paper[...]

8. Open both sprocket covers. 9. Make sure your paper has a clean, straight edge. With the side of the paper you want to print on facing down, insert your paper through the opening at the rear. You may find it easier to load the paper by standing to the side of the printer. That way you can feed the paper into the rear opening with one hand and pul[...]

10. Fit the first five holes in the paper over the pins of the sprocket units as shown below. NOW close the sprocket covers. 11. Slide the right sprocket unit to a position so that the paper is straight and has no wrinkles. Lock the sprocket unit in place by pulling the sprocket lock lever forward. 2-8 Loading and Using Paper[...]

Note: After you lock the right sprocket, if may still move slightly; this is normal. Be careful not to pull the paper too tightly when adjusting the right sprocket. 12. Close the top cover and the rear flap. The paper is now loaded to the standby position. 13. Turn on the printer. The print head moves to the left of the printer and the POWER and PA[...]

14. Check the PAPER SELECT indicator to see which tractor is selected: If the rear tractor arrow is lit, press the LF/FF/LOAD button to load the paper. If the front tractor arrow is lit, press the FRONT/REAR button to switch to the rear tractor. When the printer switches tractors, it also loads the paper automatically. 15. The paper is now loaded t[...]

Note: The printing position (based on the fop-of-form position) is controlled by your software. To change the print position, adjust your software’s print settings. Use the following procedure only if your software does not allow print position adjustment. Adjusting the fop-of-form position The top-of-form position is the position the printer fee[...]

Caution: To adjust the fop-of-form position when labels are loaded in the printer, use the forward-feeding (top) MICRO FEED button only; do not enter the top-of-form mode. (See "Adjusting the printing position” later in this chapter.) Never feed labels backward through the printer. 1. 2. 3. 4. Make sure the printer is turned on and the desir[...]

Note: The red line on the ribbon protector can be used as a reference only when you are in the fop-of-form mode. At all other times your fop-of-form position is hidden behind the print ribbon. 5. Press the TOP OF FORM button again to exit top-of-form mode and save your new top-of-form position. Then close the top cover. Note: If you enter fop-of-fo[...]

Caution: If you are printing on labels, use only the forward-feeding (top) MICRO FEED button. 3. When you are finished, press the PAUSE button to continue printing your document. Tearing Off the Printed Pages After you finish printing, you can use the tear-off feature to advance continuous paper on the push tractor to the tear-off edge of the print[...]

The printer advances paper to the tear-off position only when the printer receives a full page of data or a form feed command and no more data is received for three seconds. 1. Make sure the printer is turned off. 2. Turn DIP switch 3-8 on. 3. Turn the printer on. When tear-off mode is on and you print on continuous paper on the push tractor, the p[...]

Using the TEAR OFF button Whether or not the printer is in tear-off mode, you can use the TEAR OFF button to advance continuous paper to the tear-off position by following the steps below. 1. Make sure printing is finished. Then press the TEAR OFF button. The printer advances the paper to the tear-off edge and the TEAR OFF light comes on. 2. Tear o[...]

2. Now open the paper separator cover (the flap on the top part of the printer’s top cover). This exposes the printer’s tear-off edge. 3. Press the TEAR OFF button to enter the tear-off mode. The TEAR OFF light goes on and the printer feeds the paper’s perforation to the printer’s tear-off edge. Loading and Using Paper 2-17[...]

4. If the paper is not aligned with the tear-off edge, then press the MICRO FEED buttons to feed the paper forward or backward in l/216-inch increments. (You can also hold down either MICRO FEED button to feed the paper Note: You can reset the tear-off position only when you are in tear-off mode (after you press the TEAR OFF button once and the TEA[...]

6. Press the TEAR OFF button to feed the paper back to the top-of-form position. You are now ready to print your next document. Caution: Always tear off the printed document before you feed the paper back to the top-of-form position. Neverfeed paper backward more than one page. Switching Between Front and Rear Tractors You can easily switch between[...]

1. If no paper is loaded in the rear tractor, load paper to the standby position (the first five pins of the sprocket units), as described in steps 1 through 13 beginning on page 2-3. 2. If you have a printed document or excess paper still in the printer, use the tear-off feature described in the previous section to tear off the document or excess [...]

3. Press the FRONT/REAR button to switch to the rear tractor. The front-loaded paper automatically feeds back to the standby position and the rear-loaded paper advances to the top-of-form position. Changing the Paper The following steps describe the procedure for changing paper on the front tractor, but you can follow the same steps when you change[...]

1. If you have a printed document still in the printer, use the tear-off feature described earlier to tear off the document or excess paper. Caution: Always tear off printed documents before changing the paper. Never feed more than one page backward through the printer. 2. Press the FRONT/REAR button to switch to the rear tractor. The front-loaded [...]

3. Open the printer’s front cover. (To change the rear-loaded paper, open the printer’s top cover and the rear flap.) 4. Open the sprocket covers and remove the paper from the tractor. Loading and Using Paper 2-23[...]

5. Load the new paper as described in steps 1 through 12 beginning on page 1-12 (or for rear-loaded paper, steps 1 through 15 beginning on page 2-3). Printing on Multi-Part Forms and Labels You can print on various types of paper, including multi-part forms and labels. Your printer can also handle a variety of paper thicknesses, from thin paper to [...]

Caution : When printing on labels, be absolutely sure that your printing stays within the printable area of the label to prevent damage to the print head. For more information on the printable area, see Appendix A. Using multi-part forms You can use multi-part (carbonless) forms with up to four sheets, including the original, on the rear tractor. O[...]

Caution; Be sure to use the paper memory feature before you print on multi-partforms that vary in thickness. See Chapter 3 for instructions. When you print on these forms, make sure that the printing fits within the printable area and that the top-of-form position is set properly. The printable area is shown in Appendix A. Using labels When using l[...]

When adjusting the top-of-form or printing position, use only the forward-feeding (top) MICRO FEED button. Caution: Because labels are especially sensitive to extreme temperatures and humidity, always use them under normal operating conditions. Loading and Using Paper 2-27[...]

Chapter 3 Using the Printer The Control Panel ......................... . 3-2 Indicator lights ......................... . 3-2 Buttons ............................. . 3-3 Other control panel features ................. . 3-7 Using DIP Switches ........................ . 3-7 Changing DIP-switch settings ................ . 3-8 DIP-switch tables ......[...]

The Control Panel The control panel gives you access to several powerful features. The panel consists of indicator lights and buttons. Indicator lights POWER On when the power switch is on and power is supplied to the printer. PAPER OUT On when the printer is out of paper. This light goes on whenever no paper is positioned behind the print head, ev[...]

PITCH 10 12 17 PAPER SELECT FRONT PAPER SELECT REAR Buttons On when the printer is set to print ten characters per inch. On when the printer is set to print twelve characters per inch. On when the printer is set to print seventeen characters per inch. On when the front tractor is selected. The light is green when paper is loaded (even if the paper [...]

LF/FF/LOAD TEAR OFF LF advances paper one line at a time. To feed your paper one line, press this button once. FF advances the paper to the top of the next page. To use this feature, press and hold the button for about one second. LOAD loads paper on the push tractor of the selected paper path when no paper is currently loaded. This button can also[...]

MICRO FEED These two buttons advance or reverse the loaded paper in 1/216-inch increments. You can use these buttons to adjust the top-of-form, tear-off, and printing positions. To reset the top-of-form position, press the TOP OF FORM button to enter top-of-form mode. Then use the MICRO FEED buttons to move the paper to the desired position. See th[...]

TOP OF FORM Lets you enter and exit the top-of-form mode so you can adjust the top-of-form position. The top-of-form position is where printing begins on each page. If your printing is too high or low on the page, you can reset the top-of-form position by entering top-of-form mode and using micro feed to adjust the position. The printer remembers t[...]

Other control pane/ features Self test Hex dump By holding down the LF/FF or TEAR OFF button while you turn on the printer, you can start the printer’s self test. The self test prints the characters in the printer’s ROM (Read Only Memory). See the section on running the self test in Chapter 1. By holding down both the LF/FF and TEAR OFF buttons[...]

Note: You can print out the current DIP-switch settings by holding down the PAUSE button while you turn on the printer. Changing DIP-s witch settings 1. Turn off the printer. 2. Open the printer’s front cover by lifting the middle of its bottom edge up until it locks in place. 3. The DIP switches are located in a small compartment on the front pa[...]

4. Open the DIP-switch cover. 5. Use a pointed instrument, such as the tip of a ballpoint pen, to turn the switch either on or off. A DIP switch is on when it is up, and off when it is down. Note: Always make sure that the printer is turned off before changing the DIP-switch settings. Using the Printer 3-9[...]

6. Close the DIP-switch cover and replace the paper. 7. Next, close the front cover. 8. Turn on the printer to initialize the new settings. When you change a DIP-switch setting, the new settings take effect only after you turn on or reset the printer. DIP-switch tables The following tables show the settings for each DIP switch. For more information[...]

DIP switch 2 Switch Description ON OFF 2-1 Shape of zero Slashed Not slashed 2-2 Input buffer enable N o Yes 2- 3 Auto line feed Ye s N o 2-4 Interface type/parity See table B 2-5 2-6 2-7 Serial bit rate See table C 2-8 DIP switch 3 Switch Description O N OFF 3-1 Page lenght See table D 3-2 3-3 Skip-over-perforation Skip No skip 3- 4 Paper memory ([...]

Table A (Epson ESC/P mode only) * Available in the European version only. PC437 is selected by all other switch combinations. 3-12 Using the Printer[...]

Table B Interface type/parity Interface/parity SW SW SW 2-4 2-5 2-6 Odd parity Wait time: 30 sec. OFF OFF OFF for serial Wait time: 10 sec. OFF OFF O N Auto interface selection Parallel No parity for serial Wait time: 30 sec. Wait time: 10 sec. OFF ON OFF OFF ON ON ON OFF OFF Serial odd parity ON OFF ON ON ON OFF Serial even parity Serial no parity[...]

Table E (IBM mode only) Switch No. Function ON OFF 1-4 Automatic carriage return No Yes 1-5 Not used 1-6 80-9FH code handling Characters Commands 1-7 Not used I 1-8 Character table PC865 PC437 I DIP-switch functions The different features you can control with the printer’s DIP switches are described below. Printer mode When DIP switch 1-1 is on, [...]

Note: High-speed draft mode is available only for 10 cpi printing. Also, underlining and double-width are the only print enhancements that work in high-speed draft mode. If you use a feature such as emphasized or double-strike in high-speed draft mode, the printer temporarily sloivs to normal draft speed until the feature is turned off. This allows[...]

input buffer The printer’s input buffer provides additional memory to free up the computer more quickly when you print large amounts of text or graphics. The input buffer is enabled when DIP switch 2-2 is off. To disable the buffer, turn DIP switch 2-2 on. Auto line feed When DIP switch 2-3 is on, the printer adds a line feed (LF) command to ever[...]

Table B (shown earlier) has the DIP-switch settings for auto interface selection, parallel interfaces, and for serial interfaces with odd or no parity. When the auto interface selection is selected, the printer determines which interface receives data and then switches to that interface until the end of the print job. (A print job ends when no data[...]

Skip-over-perforation When DIP switch 3-3 is on, the printer inserts a one-inch margin between the last line printed on one page and the first line printed on the next page. By adjusting your top-of-form position, you can get half the margin at the bottom of one page and half at the top of the next page. See the section on adjusting the top-of-form[...]

Using Automatic Interface Selection Automatic interface selection lets you connect computers to more than one interface at a time. The printer receives data from the interfaces on a first-come, first-serve basis. Once the printer prints the data from one interface, it becomes idle after 10 or 30 seconds, depending upon the DIP-switch setting. Then [...]

Note: The paper memory feature is available only with the front tractor. Caution: When using overlapping multi-part forms, do not press the TEAR OFF, FRONT/REAR, TOP OF FORM or reverse-feeding (bottom) MICRO FEED button or a paper jam may result. To remove these forms, tear off the fresh supply at a perforation below front tractor and press the LF/[...]

Page type SW 3-5 SW 3-6 Normal paper OFF OFF Multi-part forms with labels OFF ON Overlapping multi-part forms ON OFF Overlapping multi-part forms with labels ON ON 5. For overlapping multi-part forms without a label, hold down both MICRO FEED buttons and turn on the printer. The printer saves the overlapping form information in the memory area you [...]

8. Press the TOP OF FROM button. 9. Move the pointer to the label’s lower right comer. Use the MICRO FEED buttons to move the paper up or down and manually move the print head left or right. 10. Press the TOP OF FORM button. 11. Close the printer cover. 12. If the printer beeps one or two times, the settings were saved. If the printer beeps ten t[...]

Note: If you don’t want to use paper memory settings 1 or 2 for a particular job, simply hold down the FRONT/REAR button while you turn on the printer. A one-inch skip over perforation is automatically included for overlapping multi-part forms. Using the Printer 3-23[...]

Chapter 4 Using the Printer Options Using the Pull Tractor ....................... . 4-2 Installing the pull tractor ................... . 4-2 Using the pull tractor with the front tractor ........ . 4-5 Using the pull tractor with the rear tractor ......... . 4-9 Removing the pull tractor .................. . 4-12 Optional Interface Cards ........[...]

Using the Pull Tractor The optional pull tractor (#8309) provides optimum continuous paper handling. The pull tractor is especially useful with continuous multi-part forms and labels. When the pull tractor is installed, the tear-off feature is not available. For best results, use the pull tractor with either the printer’s front or rear built-in t[...]

2. Use the cross-head screwdriver to remove the two screws securing the paper separator to the printer. Then lift the paper separator off the printer. 3. Using the two screws you just removed from the printer’s original paper separator, install the paper separator that comes with the pull tractor. Using the Printer Options 4-3[...]

4. Close the paper separator cover and open the printer' top cover. 5. Holding the pull tractor with its gears to the left, fit the tractor’s front notches over the mounting shaft of the printer. 4-4 Using the Printer Options[...]

6. Open the paper bail using the tab on its right side. Then tilt the pull tractor back until its rear latches click into place over the printer’s rear mounting pins. 7. Gently close the paper bail (do not apply excess pressure), and then close printer’s top cover. Using the pull tractor with the front tractor If you are using labels or multi-p[...]

The tear-off feature does not work when the pull tractor is installed. To tear off documents, press the LF/FF button to advance the paper to a point where it can be tom off. 1. 2. 3. 4. Turn on the printer and open the top cover. Make sure paper is loaded on the front tractor to the top-of-form position. If paper is already on the tractor but it is[...]

5. Adjust the sprocket units to match the width of your paper. 6. Slide the two paper supports so they are spaced evenly between the two sprocket units. Using the Printer Options 4-7[...]

7. Fit the sprocket holes of the paper over the sprocket pins. If there is slack in the paper or if the holes in the paper do not align properly with the sprocket pins, pull up the paper slightly and use the pull tractor knob to adjust the position of the paper as shown below. Slide the knob to the right first, and then turn it as necessary. Cautio[...]

9. Slide the sprocket units so that the paper is straight and smooth, and then lock them into place. Caution: Be sure the sprocket units are not too far a part. If they pull your paper too tightly or tear the edges of the paper holes, a paper jam may result. To remove any excess tension in your paper, release the right sprocket unit and lock if aga[...]

You can switch between the front and rear tractors at any time when you are using the pull tractor. Just press the FRONT/REAR button and then use the LF/FF button to feed the paper the additional distance to the pull tractor. (Labels require special handling. See the section on using labels in Chapter 2.) The tear-off feature does not work when the[...]

3. Tilt the tractor forward so that its pins rest on the metal frame of the printer. 4. Load paper onto the rear tractor as described beginning on page 2-4, steps 3 through 11. 5. Open the paper bail using the tab on its right side. Then tilt the pull tractor back until the rear latches click into place over the printer’s rear mounting pins. Usin[...]

6. Turn on the printer, and use the LF/FF button to advance the paper to the pull tractor. Now follow steps 4 through 11 starting on page 4-6. Removing the pull tractor You’ll need a cross-head screwdriver and the paper separator that was originally installed on the printer. 1. Remove any paper installed on the tractor and turn off the printer. 2[...]

3. Close the printer’s top cover and open the paper separator cover. 4. Using a cross-head screwdriver, remove the paper separator that came with the pull tractor. 5. Reinstall the original paper separator and close the paper separator cover. Using the Printer Options 4-13[...]

Optional Interface Cards You can use optional interface cards to supplement your printer’s built-in serial and parallel interfaces. If you don’t know whether you need an optional interface or if you want to know more about interfaces, contact your Epson dealer. Note: Your printer has an auto interface selection feature that allows you to connec[...]

Installing an interface card Note: If you install an optional interface curd, make sure your printer’s DIP switches are set for parallel interface, even if you are installing a serial interface card. 1. Turn off both your printer and your computer. Then remove all power and interface cables from the printer. 2. Turn your printer so that the rear [...]

5. Use a screwdriver to remove the screws securing the interface shield plate; remove the shield plate. 6. Slide the interface card into the grooves in the interface slot. Push it in firmly to make sure it connects to the printer’s internal socket. 4-16 Using the Printer Options[...]

7. Secure the interface with the screws provided with the card. 8. Plug the connector cable into the interface card as shown. 9. Plug the other end of the cable into your computer. 10. Close the interface cover. 11. Plug the power cord into your printer and an electrical outlet. Using the Printer Options 4-17[...]

Chapter 5 Troubleshooting and Maintenance Error Indicators ................................................................................. 5-2 Problems and Solutions ...................... . 5-3 The printer does not print .................. . 5-3 The printer stops printing .................. . 5-4 The printout is spaced incorrectly ..............[...]

Error Indicators The printer’s beeps indicate a variety of status or error situations. If you hear beeps as shown below, you can resolve the problem quickly. Status Paper out Paper jam Beep pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (The PAPER OUT light flashes.) Remedy Load paper. Remove jammed paper [...]

Problems and Solutions The printer does not print Make sure the printer is turned on and the POWER light is on. If the printer is turned on but the POWER light is not on, check to see that the printer is fully plugged in and that the electrical outlet is also turned on. If the electrical outlet is controlled by an outside switch or automatic timer,[...]

If the printer still does not print, disconnect the printer from the computer and try the self test described in Chapter 1. If the self test works properly, the printer is working and the problem probably lies in the computer, the software, or the cable. If the self test does not work, contact your Epson dealer. The printer stops printing The print[...]

If the printer inserts extra blank lines even when DIP switch 2-3 is turned off, you need to disable the AUTO FEED XT signal coming from your computer. See your Epson dealer for assistance. The printout is faint or uneven The ribbon may not be properly installed. See the section on installing the ribbon cartridge in Chapter 1. The ribbon may be wor[...]

If the printing is too high or low on the page, adjust it by following the instructions in the sections in Chapter 2 on adjusting the top-of-form position and adjusting the printing position. Your application program may be overriding the DIP-switch settings. See your software manual for more information on selecting the desired settings or for rem[...]

The paper supply may be too far from the printer, or not aligned with the front or rear tractor. Also, some obstacle may be in the way of the paper or something may be on top of the paper supply. If you use the rear tractor, make sure that your printed documents do not interfere with the rear paper supply. See Chapter 2 for instructions on the prop[...]

3. To turn off hex dump mode, press the PAUSE button and then turn off the printer. Look at the hex dump printout shown in Step 2. By comparing the characters printed in the right column with the printout of the hexadecimal codes, you can check the codes being sent to the printer. If characters are printable, they appear in the right column as ASCI[...]

3. If the outer case is dirty or dusty, clean it with a soft, clean cloth dampened with mild detergent dissolved in water. Keep all of the covers closed to prevent water from getting inside the printer. Caution: Never use alcohols or thinners to clean the printer. These chemicals can damage the printer components as well as the case. Be careful not[...]

3. Lift the ribbon guide off the print head as shown below. 4. Pull up on the side of the ribbon cartridge as shown below to release it from the printer’s mounting pins. Remove the cartridge by lifting it up and away from you. 5-10 Troubleshooting and Maintenance[...]

Caution: Make sure you don’t pull on the flat gold cable beneath the ribbon cartridge. Follow steps 2 through 8 in “Installing the Ribbon Cartridge,” in Chapter 1. Transporting the printer If you need to transport your printer some distance, carefully replace it using the original box and packing materials as follows. Warning: Even when you n[...]

Appendix A Technical Specifications Printer Specifications ....................... . A-2 Printing .................................................................................. A-2 Paper ..................................................................... . Mechanical A-3 A-9 ........................................................... . Electr[...]

Printer Specifications Printing Printing method: Printing speed: 9-pin impact dot matrix Pitch Quality Characters/second/line 1 0 High-speed draft 560 10 Normal draft 420 10 Near letter quality 84 1 2 Draft I 504 I 1 2 Near letter quality 101 Printing direction: Bidirectional logic seeking for text printing. Unidirectional for graphics (can also be[...]

Character fonts: Font Available pitches (cpi) Epson high-speed draft 10 Epson draft 10, 12, 15*, 17 Epson Roman (NLQ) 10, 12, 15*, 17 Epson Sons Serif (NLQ) 10, 12, 15*, 17 *The 15 cpi pitch is available only by sending software commands. Character tables: Europe Other countries Character sets: Paper Continuous paper: Printable area One italic and [...]

Number of copies Front 6 sheets (1 original + 5 copies) Rear 4 sheets (1 original + 3 copies) Note: The number of copies are for carbonless sheets. Total thickness Front Rear Weight Single Multi-part 0.46 mm (0.018 inches) maximum 0.30 mm (0.012 inches) maximum 45 to 70 kg (14 to 22 lb) 35 to 48 kg (11 to 15 lb) x n (n 8) and within the total thick[...]

Total thickness 0.19 mm (0.0075 inches) maximum The difference in thickness must be less than 0.12 mm (0.0047 inches). Overlapping multi-part forms: Printable area Quality Paper path Width Copy capability Front Overlap length Total thickness Print area Overlap Weight Multi-part Backing sheet Plain paper Front only 101 to 406 mm (4 to 16 inches) 5 s[...]

Multi-part forms with labels: Printable area Quality Paper path Width Total thickness Weight Single Multi-part Plain paper Front only 101 to 406 mm (4 to 16 inches) 0.46 mm (0.018 inches) maximum 45 to 70 kg (14 to 22 lb) 35 to 48 kg (11 to 15 lb) x n (n 8) and within the total thickness A-6 Technical Specifications[...]

Paper requirements: General The sprocket hole must be a circle or notched circle. The holes must be cleanly cut. The perforation between pages should not extend all the way to the edges of the paper, as shown below. The edges of paper are not perforated. At the perforation between pages, the horizontal and vertical perforation cuts should not cross[...]

Multi-part forms It is best to use pressure-sensitive multi-part forms. The form sheets should be securely joined together along the left and right edges by crimping, spot-gluing, or tape stitching. For the best printing quality, use multi-part forms joined with spot-gluing. Never use multi-part forms joined with metalstaples. Crimping should be pr[...]

Labels Labels should be securely attached to the backing sheet. The backing sheet should be covered with the label material, both in the label area and in the spaces between labels. (The backing sheet should not be exposed.) The corners of the labels should be rounded. The label surface should be flat. Mechanical Paper feed methods: Push tractor (f[...]

Electrical 120 V model: Rated voltage Input voltage range Rated frequency range Input frequency range Rated current Power consumption 220-240 V model: Rated voltage Input voltage range Rated frequency range Input frequency range Rated current Power consumption Environmental Temperature: Humidity: AC 120 V AC 103.5 to 132 V 50to60Hz 49.5 to 60.5 Hz [...]

lnferface Specifications This printer is equipped with both a parallel and a serial interface. Parallel interface Connector pin assignments and a description of their respective interface signals are shown in the table on the following pages. Signal Return Pin Pin Signal Direction Description 1 19 STROBE IN STROBE pulse to read data. Pulse width mu[...]

Signal Return Pin Pin Signal Direction Description 14 AUTO IN When this signal is LOW, the FEED paper is automatically fed XT one line after printing. 15 NC Not used 16 O V Logic ground level 17 FG Printer's chassis ground, which is isolated from the logic ground 18 +5V Pulled up to +5V through 3.3 resistance. 19-30 GND Twisted-pair return sig[...]

Note All interface conditions are based on TTL level. Both the rise and fall of each signal must be less than 0.2 microseconds. Data transfer must be carried out by observing the ACKNLG or BUSY signal. (Data transfer to this printer can be carried out only after the receipt of the ACKNLG signal or when the level of the BUSY signal is LOW.) The colu[...]

Connector pin assignments and a description of their respective interface signals are shown in the table below. Signal pin 1 2 3 4- 6 7 8-10 11, 20 12-19 21-25 Signal Direction Description FG Chassis around TXD OUT Transmits data for XON/XOFF RXD IN Receives data NC Not connected SG Signal ground NC DTR OUT Not connected Indicates whether or not th[...]

Initialization There are three ways that the printer can be initialized (returned to a fixed set of conditions) as listed in the table below. These three kinds of initialization have slightly different effects. All three methods reset the typestyle according to the default settings selected by the DIP switches inside the front cover. However, ESC @[...]

Appendix B Printer Commands and Character Tables Sending Printer Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . B- 2 Using the Command Summary . . . . . . . . . . . . . . . . . . . . . . .B-2 Epson ESC/P Commands Arranged by Topic . . . . . . . . . . B-3 IBM Emulation Mode Commands Arranged by Topic . . . . . B- 9 Commands that dupl[...]

Sending Printer Commands Most actions your printer performs are handled by your software. Software commands instruct the printer to print in a particular typeface, feed the paper a certain amount after printing each line, start printing a particular place on the page, and so on. Some software programs let you send these commands yourself. The comma[...]

Epson ESC/P Commands Arranged by Topic Printer operation: ASCII Dec. Hex. Description ESC @ DC1 DC3 ESC < ESC U 1/0 ESC = ESC > ESC # BEL Data control: 64 40 Initialize Printer 17 11 Select Printer 19 13 Deselect Printer 60 3C Select Unidirectional Mode (one line) 85 55 Turn Unidirectional Mode On/ Off 61 3D Set MSB to 0 62 3E Set MSB to 1 35[...]

ASCII LF ESC 0 ESC 1 ESC 2 ESC 3 n ESC A n ESC J n VT ESC B nn Dec. Hex . 10 0A 48 30 49 31 50 32 51 33 65 41 74 4A 11 O B 66 42 ESCbcnn 98 ESC / c 47 Horizontal motion: ASCII Dec. ESC l n 108 ESC Q n 81 BS 8 ESC $ nl n2 36 ESC nl n2 92 62 2F Hex . Description 6C Set Left Margin 51 08 Backspace 24 Set Absolute Horizontal Print Position n = (nl + [...]

ASCII H T ESC D nn Dec. Hex. 9 09 68 44 Overall printing style: ASCII Dec. Hex. ESC x n 120 ESC k n 107 ESC ! n 33 ESC P ESC M ESC g ESC p 1/0 SI ESC SI DC2 SO ESC SO DC4 ESC W l/O 80 50 77 4D 103 67 112 70 15 OF 15 OF 18 12 14 0E 14 0E 20 14 87 57 78 6B 21 Description Tab Horizontally Set Horizontal Tabs Up to 32 tabs entered in ascending order; l[...]

Print enhancement: ASCII Dec. Hex. Description ESC E 69 45 Select Emphasized Font ESC F 70 46 Cancel Emphasized Font ESC G 71 47 Select Double-Strike Mode ESC H 72 48 Cancel Double-Strike Mode ESC S0 83 53 Select Superscript Mode ESC S1 83 53 Select Subscript Mode ESC T 84 54 Cancel Superscript/Subscript Mode ESC 4 52 34 Select Italic Mode ESC 5 53[...]

ASCII ESC(t nn Dec. Hex. Description 40116 2874 Assign Character Table ESC (t 30 d1 d2 d3 Assign character table set with d2 and d3 to table d1 dl = 0, 1, 48, or 49 d2 d3 Character Table 0 0 Italic 1 0 PC 437 (USA) 1 16 PC 437 Greek (Greek)* 3 0 PC 850 (Multilingual) 5 0 PC 853 (Turkish)* 6 0 PC 855 (Cyrillic)* 7 0 PC 860 (Portuguese) 8 0 PC 863 (C[...]

User-defined characters: ASCII Dec. Hex. Description ESC & nn 38 26 ESC: 0 n 0 58 3 A ESC % n 37 25 ESC I 73 49 Define User-Defined Characters ESC & 0n1 n2 a1 dd n1 = Code for first character n2 = Code for last character al = Use top (128) or bottom (0) 8 pins of print head dd = In draft mode, 1 byte is required for each of the 11 columns o[...]

ASCII ESC Z n1 n2 Dec. Hex. Description 90 5 A Select Quadruple-Density Graphics Mode Total columns = n1 + (n2 x 256) ESC* m n1 n2 42 2A Select Graphics Mode Total columns = n1 + (n2 x 256) Alternate Horiz. density Option cod e m (dots/in.) Single-density ESC k 0 60 Double-density ESC L 1 120 High-speed double-density* ESC Y 2 120 Quadruple-density[...]

Commands that duplicate Epson ESC/P commands This section lists commands that are the same in IBM emulation and Epson ESC/P mode. See the section on Epson ESC/P commands for descriptions of the commands listed below. Printer operation: BEL, DC1, DC3, ESC U Data control: CR, CAN Vertical motion: LF, VT, FF, ESC 0, ESC 1, ESC 3, ESC C, ESC C 0, ESC N[...]

Commands that differ from Epson ESC/P commands Printer operation: ASCII Dec. Hex. Description ESC Q 22 81 22 51 16 Deselect Printer Vertical motion: ASCII Dec. Hex. Description ESC 2 50 32 ESC 4 52 34 ESC 5n 53 35 ESC A n 65 41 ESC J n 74 4 A ESC B nn 66 42 Select Programmable Line Spacing Set Top-of-Form Turn Automatic Line Feed On/Off n = 1: Mode[...]

Overall printing style: ASCII ESC I n Dec. Hex. Description 73 49 Select Font n = 0: Draft 10 cpi font 1: Draft 12 cpi font 2: NLQ Sans Serif font 3: NLQ Roman font 4: Draft 10 cpi user-defined font 5: Draft 12 cpi userdefined font 6: NLQ 10 cpi user-defined font (resident Sans Serif font for undefined characters) 7: NLQ 10 cpi user-defined font (r[...]

ASCII ESC [@ nn Dec. Hex. Description 91 64 5B 40 Set Double-Height/Double-Width Printing ESC [@ n1 n2 m1 m2 m3 m4 n1 = 4 n2 = 0 ml = 0 m2 = 0 m3 affects character height and line feeds as shown below: m3 Character height Line feed 1 Standard 2 Double-height 16 Unchanged 17 Standard 18 Double-height 32 Unchanged 3 3 Standard 3 4 Double-height Uncha[...]

User-defined characters: ASCII ESC = nn Dec. Hex. Description 61 3D Define User-Defined Characters ESC = n1 n2 . . . nk If C is the total number of characters to be defined B = (C x 13) +2 n1 = MOD(B/256) n2 = INT(B/256) n3 = 20 in all cases n4 = the code of the first character to be defined n5 = 0 if the top 8 pins are used; n5 = 128 for the botto[...]

PC437 (USA, standard Europe) PC850 (Multilingual) PC860 (Portuguese) Printer Commands and Character Tables B-15[...]

(Canadian-French ) PC868 (Norwegian) PC861 (Icelandic) BRASCII (Brazilian Portuguese) B-16 Printer Commands and Character Tables[...]

Abicomp (Brazilian Portuguese) PC437 Greek (Greek)* PC869 (Greek)* ISO 8859-7 (Latin/Greek)* Printer Commands and Character Tables B-17[...]

PC853 (Turkish)* PC857 (Turkish)* ISO Latin 1T (Turkish)* PC855 (Cyrillic) * B-18 Printer Commands and Character Tables[...]

PC866 (Russian) * PC852 (East Europe)* MAZOWIA (Poland)* Code MJK (CSFR)* Printer Commands and Character Tables B-19[...]

Bulgaria (Bulgaria)* Italic No character is available for hex code 15 in the italic character table. B-20 Printer Commands and Character Tables[...]

International character sets You can select one of the following international character sets with the DIP switches or by sending the ESC R command. For example, when you select “Italic France,” the characters in the “France” row on the table below are used in the italic character table. The first eight international character sets can be s[...]

PC437 (table 1) PC437 (table 2) B-22 Printer Commands and Character Tables[...]

PC865 (table 1) PC865 (table 2) Symbol set Characters defined in the following symbol set can be printed using the ESC (characters) or ESC ˆ (one character) software command. Printer Commands and Character Tables B-23[...]

Glossary Note that these definitions apply specifically to printers. application program A software program that helps you carry out a particular task such as word processing or financial planning. ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. baud rate A[...]

DIP switches Small switches in a printer that control various printer functions and set the default status of the printer when it is turned on or initialized. DIP stands for dual inline package. dot matrix A method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots. draft One of three print qualities avail[...]

memory The printer, like a computer, has a memory. When you print a file from a computer, the contents of the file are transferred quickly from the computer’ s memory to the printer’s memory. The printer then prints information from its own memory. This frees the computer to do other work while the printer is still working. The printer memory i[...]

Inde x A Adjusting the tear-off position, 2-16-19 top-of-form position, 2-11-13 Attaching the power cord, 1-10 Auto line feed, 3-16 Automatic interface selection, 3-19 tear off, 3-18 position, adjusting the, 2-16-19 B Binding skip, 3-18 Buffer, input, 3-16 Buttons, 3-3-6 C Changing DIP switch settings, 3-S-10 paper, 2-21-24 Character quality, 3-15 [...]

Interface connecting the built-in, 1-21-24 selection, using automatic, 3-19 specifications, A-11-14 Interface card, installing an, 4-15-17 Interface cards, optional, 3, 4-14-17 International character sets, B-21 L Labels printing on multi-part forms and, 2-24-27 using, 2-26-27 LF/FF/LOAD button, 3-4 Lights, indicator, 3-2-3 Line feed, auto, 3-16 Lo[...]

Problems and solutions, 5-3-7 Pull tractor installing the, 4-2-5 removing the, 4-12-13 using the, 4-2-13 with the front tractor, 4-5-9 with the rear tractor 49-12 R Removing the protective materials, 1-4 pull tractor, 4-12-13 Replacing the ribbon, 5-9-11 Ribbon, replacing the, 5-9-11 Ribbon cartridge, installing the 1-6-10 Running the self test, 1-[...]