Epson CPD-9992 manual

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Table of contents for the manual

  • Page 1

    EPSON Stylus ® COLOR 670 CPD-9992 EPSON Stylus ® COLOR 670 Printer Basics Pri nter Basics Printer Basics[...]

  • Page 2

    Printer Basics Printed on recycled paper with at least 15% post-consumer content. Printer Basics Printer Basics Pbasics.book Page i Friday, March 10, 2000 2:49 PM[...]

  • Page 3

    ii Copyright Notice All rights reserved. No part of this publication may be repro duced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechan ical, photocopying , recording, or otherwise, w ithout the prior written permission of SEIKO E PSON CORPOR ATION. Th e info rmation conta ined her ein is desig ned only[...]

  • Page 4

    iii Contents Welcome! 1 About Your Software 1 About Your Documentation 2 Warnings, Cautions, Notes, and Tips 2 Viewing Your Elec tronic Printe r Manual 3 View ing Fi x-it Fl ix Pr inte r Movies 4 Windo ws Syst em Re quirem ents 6 Macintos h System Requir emen ts 6 ENER GY STAR Comp lianc e 7 Import ant Sa fety Inst ruction s 7 Ink Cartridge Safety [...]

  • Page 5

    iv Usin g Spec ial P ape rs 22 EPSON Photo Q uality I nk Jet Paper 22 Matte Paper - Heavyweight 23 EPSON Photo Pape r 23 Envelo pes 25 Selectin g Your Paper 26 Maintaining Your Printer 27 Clean ing the Prin t Head 27 Using the Head Clean ing Utili ty 27 Usin g the C ontr ol P anel 29 Exam ining th e Nozzle Check Patte rn 30 Repl aci ng an In k Ca r[...]

  • Page 6

    1 Welcome! Y our EPSON S tylus ® COL OR 67 0 prin ter is the ideal output device for home or small office. Y o u can print anything from reports and resumes to photo s and gre eting ca rds with g reat res ults. The printer comes with these features: ■ Reso lutions up to 1440 b y 720 dpi ( dots per i nch), e ven on p lain paper ■ EPS ON’ s ex[...]

  • Page 7

    2 ■ Yo u r E P S O N ® documentation, includi ng: ■ The EPSO N Guided Pr inting Exercise, a quic k step-by-step guide to changing your printer s oftwar e settings (s ee page 9) ■ Y our elec tr oni c Reference Gu ide , which giv es you c omplete information about your printer (see the next page). Y ou need an HTM L browser —su ch as Microso[...]

  • Page 8

    3 Viewing Your E lectronic Printer Manua l Y our printe r softw are CD -R OM includes an el ectr onic Reference Guide for your printer . The manual is in HTML format, so you need a browser— such as Mic rosoft ® In tern et Ex plor er or N etsca pe ® Nav i g a t o r, ® versions 3.0 or later—to view it. If you are using a different bro wser , t[...]

  • Page 9

    4 When you firs t open the Re ference Guide , yo u see this sc reen: Click a topic o n the left to expand the table of contents. After expanding the table of contents, you can c lick on the topic you want to view . Viewing Fix -it Fl ix Print er Movie s The Fix-it F lix ™ printer mo vies sho w you ho w t o change ink cart ridges , clean the print[...]

  • Page 10

    5 3. C lick View EPSON Docu mentation , then click Watch Printer Movies . 4. Click th e poste r for the movie you ’ d l ike to wat ch. As you watch the movie, you can turn the narration and music on or off, pause or play the movie, or mo ve forward or back to replay a scene . play pause back forward voice on/off music on/off Pbasics.book Page 5 F[...]

  • Page 11

    6 Windows System Requirements T o use your pr inter and it s soft ware, y our syst em shoul d have: ■ An IBM ® compatible PC with at least a 486/66 MHz (for Win do ws 98) or 486/25 M Hz (for Wi ndo ws 95 o r Windows N T ® 4.0) proces sor (P en tium ® proc esso r r ecommen ded ) ■ Microso ft Windows 9 5, Win dows 98, or Wind ows NT 4. 0 ■ A[...]

  • Page 12

    7 ENERGY STAR Complianc e As an E NE RGY S TAR P artner , EP SON ha s determined that this product mee ts the E NERGY S TA R guidelines for energy efficienc y . The EP A E NERGY S TA R office equipment program is a voluntary partner ship with the comput er and o ffice equipm ent ind ustr y to prom ote the i ntroduction of energ y-effic ient persona[...]

  • Page 13

    8 ■ If you use an extension cord wit h the printer , make sure the total ampere r ating of the devices pl ugged into the extension cor d does not exceed the cord ’ s ampere rating. Also, make sure the total ampere rating of all device s plugged into the wall outl et does not exceed the wall outlet’ s ampe re rating. ■ Except as s pecificall[...]

  • Page 14

    9 Printing from Start to Finish Here ’ s how you print a bas ic document—such as a memo, newsletter , or photograph— from loading the paper to selecting pri nt settings to controlling the print job. Y ou can practice select ing settings usi ng the EPSON Guided P r inting Ex ercise, as described on the next page. F or step-by- step pr int ing [...]

  • Page 15

    10 Using the EP SON Guided Printi ng Exercise Y our prin ter so ftware C D-ROM inclu des a Guided Printing Exercise with step- b y-step printing instruct ions sho wing you how to acce ss your printer software and make changes to the se ttings. T o run the exercis e, follow these ste ps: Windows : Double-click the EPSON Guided Printing Exercise icon[...]

  • Page 16

    11 Printing with Windows This se ction describes these basic st eps f or printi ng with Windo ws: ■ loadi ng pap er ■ openi ng the pr inter so ftware ■ select ing printer soft ware settings ■ controlling pr inting (T o print on a Macintosh, see page 15 .) Load ing Pape r Make sur e your printer and computer are turned on. Place y our paper [...]

  • Page 17

    12 Openin g the Printer Software After you open your application pro gram and create your document, you ’ re r e ady to sele ct your printer so ftware settings . F rom the File menu, cl ick Print . Y o u see your application ’ s Print di alog box ( yours may look sli ght ly di fferent): Make the follow ing selections: ■ Mak e s u re yo ur EPS[...]

  • Page 18

    13 Sel ecting Printer S oftware Settings Once you cl ick Properties , you see your printer software Properties dialog box. The most important thing to remember is to set the correct Media T yp e for th e paper you ’ re usin g. Th e Media T y pe sett ing af fects th e other options you can choose. If nece ssar y , cli ck the Main ta b to dis play [...]

  • Page 19

    14 Selecting Windows Default Settings The printer settings you make apply o nly to the appl ication you ’ re curr ently using. I f you usually p rint one type of document i n differ e nt applic ations—for example, b lack ink on legal si ze paper—you ca n change the default prin ter settings for all your programs. Y o u do this using th e Win [...]

  • Page 20

    15 After a moment, the Pr o gress M eter appears and shows the progress of your print job. Y ou can use the buttons to cancel, pause, or restart printing. Y ou can also see how much ink y o u have left and view printing tips. F or more advanc ed printer se ttings, see pages 19 through 22. F or more info rmation o n printi ng—for exampl e, pr evie[...]

  • Page 21

    16 Load ing Pape r Make sur e your printer and com puter are turned on. Place your paper against the right edge g uide and slide the left edge guide against the paper . Keep the follo wing in mind when loading paper: ■ Load the prin table s ide fac e up. It ’ s u sually whiter o r brig hter th an the other sid e. ■ Load letterhe ad or preprin[...]

  • Page 22

    17 Make the followin g settings on the page setup dialo g box: ■ Mak e s ure yo ur p ri nt er ( SC 670 ) is selecte d . (I f not, yo u need to select your printer in t he Chooser; see the Start Here pos ter fo r instructi ons.) ■ Select the correct Paper Size , Orient ation , and Printable Area settings for your document. See your electronic Re[...]

  • Page 23

    18 ■ S et the sl ider in the M o de bo x to Quality or Speed . This let s you choo se betwee n a highe r resolu tion o r faste r printin g. ( The slid er is not available when certain media types are selected.) ■ When you ’ ve selecte d your s ettings, click Print . Contro lling Printi ng Once y ou ’ ve clicked Print , your printer begins p[...]

  • Page 24

    19 Printing with PhotoEnhance Y ou can choose PhotoE nhance settings that incr ease image brightness and contrast to improve the appearance of lo w -resolution photos. Y ou can also add speci al effect s, such as S oft F ocus. Y ou can select Pho toEnhance from the printer softwa re M ain menu: T o use Pho toEnhance, you must select Color ink. Y ou[...]

  • Page 25

    20 Using Custo m Project Types Your EPSO N Stylus COLOR 670 p rinter so ftware incl udes custom proj ect types with pres et options for printi ng specif ic types of d ocuments like chart s or drafts. Y ou can quickl y select the best s e ttings f o r your particular type of document and paper, or select a color-matching method. T o access cust om p[...]

  • Page 26

    21 Choo se a projec t type fo llowin g these guide lines ( these s ettings a re restricted b y your Media T ype and Ink settings ): ■ Text/Graph : For printing graphics-intensive do cuments like presentations with charts and graphs. ■ Economy : For printing rough drafts of text on plain paper. Saves ink. ■ ICM (Image Color Ma tching; Window s[...]

  • Page 27

    22 Select any settings you nee d to change. Many of the settings ar e automatical l y select ed by other setti ngs you choose. F or more de tails on the p rinter setti ngs, see your electronic Refer ence Guide , as described on page 3, or online help . Using Special Papers Ho w can you get the best -looking photo s, most vivid col o rs, and sharpes[...]

  • Page 28

    23 Matte Pape r - Heavyweigh t Matte P a per - Heavyweight has a profess i onal-looking, flat matte finish for printing photos and graphics on a non-glossy surface. Load up to 20 sheet s as des cribed on pa ge 11, i ncludi ng a sup por t shee t beneath the stack. Before printing, select Matte Paper - Heavywe ight as the M e dia T ype se tting. EPSO[...]

  • Page 29

    24 2. When you create the image in your application, size it to 4.25 × 6.25 inches. Or use your printe r softwar e’ s Redu ce/Enlarge ( Windo ws) or F it to P age (Macinto sh) settings, as desc ribed in yo ur electr onic Reference Guide . 3. Cho ose Photo Paper as the Med ia T y p e settin g. 4. Cho ose Photo Paper 4 × 6 in as the P aper Size s[...]

  • Page 30

    25 Enve lopes Y ou can load up to 10 envelopes at a time, flap edge first and printable side up . Place th em against the right edge guide and slide the left edge guide against them. (Y ou ’ll get be tter result s if you pres s each envelope fl at be fore load ing it, or load one envelope at a time.) Set the thickness lever to the + positi on whe[...]

  • Page 31

    26 Selecting Your Paper Y our printer automati cally adjus ts itse lf for the t ype of pape r you selec t in your printer software. That ’ s why the Media T ype setting is so im por tan t. It tells your prin ter what kind of paper you ’ re usi ng and adjusts the ink co verage accor dingly . Before you print, always check y o ur M edia T ype set[...]

  • Page 32

    27 Maintaining Your Printer This sec t ion descri bes the most common maintenance pr ocedure s to keep your printer working at its best and to prepare it to be mo ved. F ollow the instructi ons in this chapter for : ■ cleaning the print head (be low) ■ replac ing an ink cartridge (o n page 30) ■ aligning the print head (on page 35) ■ cleani[...]

  • Page 33

    28 2. I f you have an applic ation r unning, open the printer settings dialog box as desc r ibed on page 12 (Windo ws) or page 16 (Macintosh). Or , wi th Windows, clic k Start , point to Settin gs , then select Printers . Right-clic k the EPSON Stylus C OLOR 670 printer icon, then se lect Properties ( Document Defaults in Windows NT ). 3. Windows :[...]

  • Page 34

    29 Using th e Cont rol Panel F ollow the steps belo w to clean the pri n t head . (See page 38 for mo re control panel information.) 1. M a ke sure the printer i s turned on but not pr inting, and both the B black and A color ink out lights are off. (If an ink out li ght is flash ing, repla ce the ink cartr idge b efore co ntinui ng.) 2. P ress the[...]

  • Page 35

    30 7. I f the nozzle check pattern has no gaps, click Finish . If the pattern is mis sing dots, cl ick Cl ean to clean the pr int head again. 8. I f you don ’ t see any imp rovemen t after cleaning four or five times, check the so lutio ns beg inn ing on page 4 2. Y ou can a lso t urn the printer off and wait ov ernight—this allows any dried i [...]

  • Page 36

    31 U se these EPSO N ink cartridge s wit hin six mont hs of installi ng them and before the ex piration date on the package: ■ Black ink cartr idge: S020187 ■ Color ink cartr i dge: S02019 1 When you need new ink cart ridges, contact your dealer or call EPSON Ac cessories at (800) 873-7766 o r visit our web site at www .ep son suppl ies. com (U[...]

  • Page 37

    32 4. Lift the ca rtridg e out of the printer and dispos e of it carefully . 5. U nwr ap the new ink cartrid ge. Then remove only the ye llow part o f the tape seal on top. 6. Lower the ne w ink ca rtr idge int o its ho lder with the l abel f acing up and toward the back of the printer . Then press down the ink cartri dge clamp until it locks in pl[...]

  • Page 38

    33 Repla cing an Outd ated Ink Ca rtridge When an installed ink cartridge is mor e th an six months old, you may need to replace it if you notice that your printouts don ’ t look as good as they used to. If print quality doesn ’ t improv e after cleaning and aligning the pr int head, you can r eplace one or bot h cartridges. F ollow these steps[...]

  • Page 39

    34 5. U nwr ap the new ink cartrid ge. Then remove only the ye llow part o f the tape seal on top. 6. Lower the ne w ink ca rtr idge int o its ho lder with the l abel f acing up and toward the back of the printer . Then press down the ink cartri dge clamp until it locks in place, but don ’ t press do w n on the cartridge itself. 7. If you need to[...]

  • Page 40

    35 Aligning the Print Head If your printouts contain misali gned vertical lines, you may need to align the print head. Y our pr inter must be connected to a local port, not on a network, to use the Print Head Alignment utility . Follow these steps: 1. M a ke sure the printer i s turned on, but not pr inting, and letter-size paper is loaded. 2. I f [...]

  • Page 41

    36 Cleaning th e Printer T o keep your print er working at it s best, you should clean it several times a year . F o llow these st eps: 1. T urn off the printer and wait f or the P power light to go out. Then unplug t he pow er cord and di sconnect the p rinter c able. 2. Remo ve al l the paper f rom the sheet fee der . 3. Clean the exterior of the[...]

  • Page 42

    37 Solving Problems This se ction gives yo u the basi cs for diagnosi ng and solving pri nter problems. ■ F irst see “Diagn osing P rinter P roblems ” on the n ext page t o help determine w hat the cause of the prob lem may be. ■ Then se e “P roblems and S olutions” on page 41 f o r soluti ons to common se tup and softwar e prob lems. I[...]

  • Page 43

    38 Diagnosing Printer Problems Y ou can diagnose some p roblems by checking the printer’ s c ontrol panel lights, as described belo w , or ru nning a printer check, as described o n page 40. Checking the Contr ol Pa nel L ights F ollo w the gu idelines on t he next page when y ou chec k the control panel ligh ts. power button load/eject button cl[...]

  • Page 44

    39 P is on The P power light is on when the printer is on and ready to print. It flashes when the printer is receiving a p rint job, charging ink, or cle aning the print head. S flashes When the S paper out light flashes, you have a paper ja m . Press the E load/eject button to try to c lear the jam. If that doesn’t wor k, turn off the printer an[...]

  • Page 45

    40 Running a Pr inter Check Y ou can run a printer check to determine whethe r a problem comes f rom the printer i tself or some oth er source. Follow these steps to ru n the printe r chec k: 1. M ake sure b o th the printer and compu t er ar e turn ed off. 2. Disconnect th e printe r cabl e from the pri nter . 3. M ake sur e lett er-size p aper is[...]

  • Page 46

    41 Problems and Solutions He re are some basic troubleshooti ng tips in case you have any problems setting up your print er , installi ng software, f e eding p aper , or getting good print quality . Proble ms Setting Up the Printer or Installing Softwar e The printe r started making noise after i n k cartridge installation. ■ The fir st time you [...]

  • Page 47

    42 Printing is too slow . Make su re your syst em meets t he requir ements listed on page 6. If you ’ re printing a high-resolution image, you need more than the minimum r e quirements li sted. Y ou may also need to: ■ Clear space on your hard disk or run a defragmentation utility . ■ Close applications that you ’ re not using. ■ Increase[...]

  • Page 48

    43 ■ Run the Print Head Al ignm ent u tilit y using EPSON ink jet pape r . See page 35 for ins tr uctions. ■ T ry using A utomatic mode. See page 13 (Windows ) or page 1 7 (Macintosh ) for instruct ions. ■ Tu r n o f f High Speed prin ting in the Advanced dialog box. Your printout i s blurry or sm eared. ■ M a k e s u r e y o u r p a p e r [...]

  • Page 49

    44 You see w rong or missing colors. ■ Make sure the Ink setting is set to Color for color imag es and your app licat ion i s set for co lor print ing. ■ Make sur e the print head no zzles are not clogged. T o clean the print head, see page 27. ■ Make sur e an ink cartridge isn ’ t low on ink. T o replace an ink cartridge; see page 30 ( if [...]

  • Page 50

    45 Too many copies are prin ting. Mak e s u re th e Copies settings i n the printer software and your application aren ’ t both set for mult iple copi es. Paper does n’t feed. Remove the stack of paper f rom the sheet fee der . Check th at the pa per: ■ Isn ’ t curled or creased ■ I sn ’ t too old ■ Isn ’ t lo aded above the arrow o[...]

  • Page 51

    46 The printe r prints blank pages. ■ Make sure the p aper set tings in the prin ter software are corr ect for your paper size. See your electronic Reference Guid e for instruct ions. ■ Make sur e the print head no zzles are not clogged. T o clean the print head, see page 27. Uninstalling a n d Reinst alling Printer Softwar e If yo u nee d to u[...]

  • Page 52

    47 Where To Get Help If you need help wi th your printer o r its sof tware (or EPSO N Software F il m F actor y), see the conta ct infor matio n below . If you n eed help u sing th e creative so ftware that c ame wi th your pri nter , see t h e nex t page. F or help using any other software o n your syste m, see the documentation fo r that softw ar[...]

  • Page 53

    48 EPSON Accessories Y ou can purchase ink c ar tridges, pap e r , manuals, and ac cessories from EPSON Acces sories at (800) 873-7766 o r visit our web site at w w w .eps onsupplie s.com (U.S. sales only). I n Canada, pleas e call (800) 873- 7766 for dealer refer ral. Creative Software Technical Support If y ou need help w ith the cr eative softwa[...]

  • Page 54

    49 Index Numerics 360 dp i Ink Jet Pap er, 26 4 x 6-in ch Photo Paper, 23 to 24 A Accessories, 31, 48 Advanced settings, 21 t o 22 Aligning pr int head, 35 Automatic m o de, 13, 17 B Background printing, 18 Banding, 25 , 42 Blurry i mages, 43 Browser, 3 C Cable, p rinter, 6 Checking pr inte r, 40 Cleaning print h ead, 27 to 30 printer , 36 sheets, [...]

  • Page 55

    50 I ICM (Image Co lor Matching) setti ng, 21 Incorr ect c hara cters, 44 Incorrec t colors, 44 Ink ca rtridg e repl acing, 30 to 32 repla ci ng out dat ed, 30 , 33 to 34 safety instruct i ons, 8 Ink Jet Tr ansparencies, 26 Ink level, 15, 18 Ink setting, 1 3 , 17, 19 Iron-On Coo l Peel Transfer Paper, 26 , 45 L Layout pr oblems, 45 Lever, thickness[...]

  • Page 56

    51 Pri ntin g advan ced , 21 to 22 contro lling, 14 to 15, 18 Macint osh, 15 to 18 Windows, 11 to 15 with custom proje ct type s, 20 to 21 with PhotoE nhance, 19 Probl ems install ing software, 41 miscellaneous, 45 paper feeding, 44 print q uali ty, 42 to 44 print ing, 41 to 42 setting up printer, 41 Progress Meter , 15 Projec t types, custom, 20 t[...]

  • Page 57

    52 FCC Co mpliance Sta tement For Unit ed States Users This equipment has been tested and fo und to comply with the limits for a Class B digital device, pursuan t to Part 15 of the FCC Rul es. Th ese li mit s are des ign ed to provide reason able protecti on against harmful interference i n a residential install ation. This equipment ge nerates, us[...]

  • Page 58

    How To Order EPSON Ink and Paper T o order EPSON ink cartridges and paper , contact your dealer or call EPSON Accessories at (800) 873-7766 or visi t our web site at ww w .epsonsuppl ies.com (U.S. sales only). I n Canada, pleas e call (800) 873- 7766 for dealer referral. In k Ca r t r i d g e s : Black S020187 Color S0 20191 EPSON Papers Paper name[...]

  • Page 59

    EPSON Ink Jet Papers U se EPSON paper and inks to get the same photo q uality results th at earn EPSON printers all of their awards! EPSON papers are special l y coated to work with EPSON quick drying inks. Y ou ’ll notice that when prints come out of your printer , you can immediately handle them. There is no drying time, no smearing or smudging[...]